OPO randomly reset soft bricked after flashing cm13 - ONE Q&A, Help & Troubleshooting

I had just installed cm13 nightlies onto my opo device and everything was working fine. I had left the phone to charge overnight and in the morning I had found it stuck on a boot loop. I have searched the forums and have found out I have a similar problem to the person in this post http://forum.xda-developers.com/oneplus-one/help/stock-opo-soft-bricked-off-night-t3145896 but I actually have my device as rooted.
I tried to wipe my device on twrp but get the error that I am unable to mount anything (cache, data, storage). I then went to the mount option in twrp and then found out that it stated that my internal storage was 0mb.
In then tried to flash an os onto my device using the fastboot but received an error "FAILED (remote: failed to erase partition) and thus was unable to do so.
Overall my bootloader and recovery still work and I am able to detect my device on cmd but I have no idea how to fix this problem, any help would be greatly appreciated.

I'm sorry to hear that happened to you, but I just ended up in basically the same situation. I flashed stock and hopefully it works. Still doing the first boot now. Definitely should get the warning out. No clue the cause and all of my data is gone, so no logs.

kdb424 said:
I'm sorry to hear that happened to you, but I just ended up in basically the same situation. I flashed stock and hopefully it works. Still doing the first boot now. Definitely should get the warning out. No clue the cause and all of my data is gone, so no logs.
Click to expand...
Click to collapse
Hey I am unable to flash anything since my device does not even detect the internal storage properly and thus is unable to write files when on fastboot mode.

JaddNC said:
Hey I am unable to flash anything since my device does not even detect the internal storage properly and thus is unable to write files when on fastboot mode.
Click to expand...
Click to collapse
https://www.reddit.com/r/oneplus/comments/3izejg/so_youve_just_bricked_your_oneplus/
Give this a shot. There's a hard brick fix apparently. I luckly wan't completely boned, but there are fixes for partition tables, and that's one of them. There's another one floating somewhere here on XDA that I can't seem to find at the moment. Bookmarked that one though in case when I got the phone. I tend to break things, though almost never permanently.

kdb424 said:
https://www.reddit.com/r/oneplus/comments/3izejg/so_youve_just_bricked_your_oneplus/
Give this a shot. There's a hard brick fix apparently. I luckly wan't completely boned, but there are fixes for partition tables, and that's one of them. There's another one floating somewhere here on XDA that I can't seem to find at the moment. Bookmarked that one though in case when I got the phone. I tend to break things, though almost never permanently.
Click to expand...
Click to collapse
I dont think I can use that method as I am not completely hard bricked, I can still access the recovery and bootloader so I think im only classified as softbricked .

JaddNC said:
I dont think I can use that method as I am not completely hard bricked, I can still access the recovery and bootloader so I think im only classified as softbricked .
Click to expand...
Click to collapse
You can always use a method that's MORE extreme than your brick state, just not ones that are less. You can still boot into something, so you aren't screwed, but if that doesn't work, let me know and I'll dig up the other hard brick guide if you can't find it. I know I'm staying away from CM13 roms from now on though.
---------- Post added at 10:37 PM ---------- Previous post was at 09:44 PM ----------
Do you happen to know what firmware you are running? I'm wondering if that's part of the issues as I changed my firmware recently, and had similar issues. Just trying to sort the cause as best as I can.

Hey I followed all the instructions but on the last step the green text appears, a loading bar shows up and then the text flashes red and the loading bar disappears the ComEe is still visible but nothing seems to be happening, is this supposed to happen?

I have also tried to use qfil and that did not seem to work. Does this mean it is a hardware problem?

bump

Related

[Q] WiFi/BT broken, stuck at "Starting Services" in ALL ROMs and Stock? Help please!

[Q] WiFi/BT broken, stuck at "Starting Services" in ALL ROMs and Stock? Help please!
Hello! After a misadventure I managed to get CM 10.2 to run on my Photon Q, and it was fantastic! Wifi and BT work great. However, accidentally flashing the wrong kernel, I got stuck at the bootloader unlocked screen forever.
So, I reinstalled CM 10.2 and all seemed to be well. (I did this from CWM using a ZIP.) However, I quickly discovered WiFi and BT are both broken! If I hit ON, it goes gray for a second and tries to enable, and goes back to OFF with no error or other response. If I open the WiFi or BT menu and hit ON or SCAN, same result or it just does nothing.
So, I tried to downgrade to something older, something with ICS and not JB, which is what I prefer anyway. TwistedAsanti gets stuck forever at "Starting Services..." and the home screen never comes up, even if left overnight. I get a message that no cell networks were found asking if I want to switch to GSM. It's covered by STARTING SERVICES ... so I can't hit "No", but either way I don't have a carrier, so that's no issue. I use WiFi only. I can pull down the notification bar and go into settings. While there, I see the same problem with WiFi and BT, both are broken. I can't run any apps or get to the homescreen, still.
So, I tried to install 10.1, same result. Then MIUI, Carbon and SlimBean. Same result! I installed TWRP and flashed a backup of Stock JB from WIN files I found here on the forum. It boots up, but this time it's stuck at "Starting Services..." just like TwistedAsanti was. Notification bar works, settings menu works, homescreen won't appear, Starting services never goes away, can't run any apps. Wifi and BT still broken in the same manner.
Now downloading a backup of ICS Stock to see if that works any better, but I'm not holding my breath.
Has anyone ever experienced this? Thanks for any advice. I attached some photos that might help. I had to use my Tracfone because now that is the best camera I have access to, so sorry for the blurriness. I hope it gives you the general idea of what is going on.
EDIT: For each flash, I am wiping data, cache and dalvik cache. I also wiped modem and pds by mistake, could that be the problem? If so, how would I restore those? Thanks
Again, thanks for your time!
Jeez, how many threads do you need to post in? I have responded to all your posts in all of the various threads, INCLUDING your PM's.
Let's focus here, if you want custom we can do that. If you want stock we can do that. Please focus, what do you want.
If you want custom, perhaps you're not wiping everything properly... So boot recovery. Wipe system. Factory reset - wipe data, cache, dalvik-cache, sd-ext. Best to do the actual "factory reset" option than wiping all of those by hand, because wiping /data will wipe /data/media (internal SD) while factory reset will preserve /data/media.
Next, flash ROM of your choice. Twisted Asanti is kinda outdated, hasn't had any attention in a loooong time. Let's try something stable, CM10.1. Flash it. Flash gapps. Boot, do you still have the same issues?
Probably the wrong kernel is still flashed, you need to flash the stock kernel.
Wiping modem and pds could be the problem.
The first I would do in your position is to flash with RSD the stock ROM. This Thread -> http://forum.xda-developers.com/showthread.php?t=2095536
edit: If you post in several threads and try different things "in" different threads we won't be able to help you.
EVERYTHING in one thread and we may see what you have done and where you have had problems.
You should keep it simple and give all information in one good structured post so we don't have to read pages to see what you did.
Loader009 said:
Probably the wrong kernel is still flashed, you need to flash the stock kernel.
Wiping modem and pds could be the problem.
The first I would do in your position is to flash with RSD the stock ROM. This Thread -> http://forum.xda-developers.com/showthread.php?t=2095536
edit: If you post in several threads and try different things "in" different threads we won't be able to help you.
EVERYTHING in one thread and we may see what you have done and where you have had problems.
You should keep it simple and give all information in one good structured post so we don't have to read pages to see what you did.
Click to expand...
Click to collapse
Sorry about that. I'll keep it in one place. Thanks Still trying to get RSD to work, but it won't detect the phone for some reason. Well, on one PC it will, but then it fails to flash saying there was a Remote error (FAIL). On another PC, it won't detect. In BOTH cases, fastboot devices successfully shows the phone. I can even format partitions and flash files. I have successfully flashed TWRP this way.
trying to flash the system image doesn't work with the error "invalid sparse file format at header magi", then fastboot crashes. (What?) So, RSD doesn't work and fastboot kinda works, but not for all the images.
I got a copy of all the kernels I could find .. arrrghhh's for every FW I can think of. Searching out a stock kernel now. It says on the Peas and Q's post that it's just a stock FW with a new name, so I grabbed that too, might be worth a shot...
got CM 10.1, I guess I'll try installing that, and then what do I want, the STOCK kernel? or just use the one that it came with? (How confusing.)
To be more clear, either Stock or Custom is fine. I'm happy with either so long as it boots properly and WiFi works again. Root would be nice but I can worry about that later.
You don't have to quote whole posts (just press "QUICK REPLY").
The most important thing is to get RSD to work.
I'm not the guy where you get information about RSD and kind of. I know where to look for and show the right direction.
In the thread I posted you might get help for RSD and you could get help there.
Ask there for help as the more experienced users are reading only the "important" threads and not the "smaller" ones.
(I know this, I do this most time, but I'm not the "know-everything" guy )
As I never needed those FXZ method, I never used it and my RSD Lite experience is rather small.
You might need to install motorola drivers to get it to work but I'm not sure, you should ask in that thread.
PS: If Stock will work again, Custom will work too.
To avoid problems it might be needed to wipe data/cache/dalvik before and after flashing a ROM.
Loader009 said:
You don't have to quote whole posts (just press "QUICK REPLY").
The most important thing is to get RSD to work.
Click to expand...
Click to collapse
I got RSD to see the phone using a different PC. When I try to flash "asanti_c-user-4.0.4-7.7.1Q-6_SPR-89_ASA-36-42-release-keys-Sprint-US.xml" it gets all the way up to flashing "system", which is one of the last steps, then it says the device reported FAIL. This is the same file I couldn't get to flash with fastboot when I was trying to do it manually. But in that case, fastboot crashed entirely.
Not sure what to try now ...
Did you read the following?
Skrilax_CZ said:
NOTES
- use at least RSD Lite 6.1.5 (maybe 6.1.x will work too) or you get an error on flashing system.img.ext4
- you may have to open the zip and edit the xml, and delete the 2 lines "<step operation="getvar" var="max-download-size" />" if you get unknown command fastboot getvar max-download-size
- do not flash Sprint firmware to phone from Cellular US and vice versa unless you know what are you doing!!!
Click to expand...
Click to collapse
As I said, I never tried the FXZ method and I have no experience on error which could appear.
Ask in that FXZ thread and you may get it work soon.
Epicenter714 said:
I got RSD to see the phone using a different PC. When I try to flash "asanti_c-user-4.0.4-7.7.1Q-6_SPR-89_ASA-36-42-release-keys-Sprint-US.xml" it gets all the way up to flashing "system", which is one of the last steps, then it says the device reported FAIL. This is the same file I couldn't get to flash with fastboot when I was trying to do it manually. But in that case, fastboot crashed entirely.
Not sure what to try now ...
Click to expand...
Click to collapse
Try a different port? Different cable? Different computer? Are you using the stock cable?
Perhaps something else is broken... I'm not sure at this point. Do you have any screenshots of the failure? Any specific output from the software?
Did you edit the XML file properly? I think you did, but you said you were downgrading too - are you always trying ICS or have you tried the FXZ file for JB as well?
Useless thread bump.
Another fellow had the same issue, and was using an old version of RSD Lite. What version are you using?
I faced same problem.
Just use latest veersion of RSD lite, 6.0 is ok
and do not forget to remove two getvar commands from xml file.
I tried same and now my phone is alive. But now.IMEI/MEID is gone (zero)
WIFI and bluetooth is now connecting but not receiving any data (useless).
I tried many cdma tool to recover MEID but failed.
I thing we lost EFS partition.
Please look at my thread
http://forum.xda-developers.com/showthread.php?t=2429609
i also need help on that
If any one have EFS backup or something?
lovepreet39 said:
I faced same problem.
Just use latest veersion of RSD lite, 6.0 is ok
and do not forget to remove two getvar commands from xml file.
i also need help on that
If any one have EFS backup or something?
Click to expand...
Click to collapse
The problem WAS RSD's version! Thanks to everyone for your help. I had 5.6.4 running before and it would always die at System.img.ext4 and one other partition later on. That's on the WinXP system that would see the phone in RSD. The Win8 machine wouldn't see it at all, even in XP compatibility mode with admin rights. Go figure. I'll take this as another excuse to not be fond of Win8.
I checked and my phone has boot, system, recovery, data, pds and modem, but no EFS. I'm not familiar with that .. Isn't EFS a filesystem type, not a partition? Like EXTFS?
Epicenter714 said:
I checked and my phone has boot, system, recovery, data, pds and modem, but no EFS. I'm not familiar with that .. Isn't EFS a filesystem type, not a partition? Like EXTFS?
Click to expand...
Click to collapse
I don't understand, are you still having issues? Why are you asking about EFS?
arrrghhh said:
I don't understand, are you still having issues? Why are you asking about EFS?
Click to expand...
Click to collapse
I was replying to lovepreet39 about the EFS thing.
Epicenter714 said:
I was replying to lovepreet39 about the EFS thing.
Click to expand...
Click to collapse
EFS is a partition which contain your IMEI/MEID and Mac address information.
Please check in your settings is your IMEI/MEID there.
I gone from same problem and now IMEI/MEIS is zero.
---------- Post added at 03:54 PM ---------- Previous post was at 03:46 PM ----------
@arrrghhh
Please look at my thread, i also need help
Epicenter714 said:
I was replying to lovepreet39 about the EFS thing.
Click to expand...
Click to collapse
Yes, but he is having an issue with EFS. You, on the other hand, are not... correct?
You post seems to indicate that despite getting RSD to work, you are still having issues. I want to make sure that is not the case...
lovepreet39 said:
EFS is a partition which contain your IMEI/MEID and Mac address information.
Please check in your settings is your IMEI/MEID there.
I gone from same problem and now IMEI/MEIS is zero.
---------- Post added at 03:54 PM ---------- Previous post was at 03:46 PM ----------
@arrrghhh
Please look at my thread, i also need help
Click to expand...
Click to collapse
Hey buddy, I would love to help but that is way above my pay grade. I used my Q on Sprint, never liked mucking with that stuff personally.
@arrrghhh
Dear sir
Problem is that i wasted approx $250 on this device.
I am indian and $1 = Rs65 and $250 = Salary of one month.
I am here on XDA to save my $250.
There is no support on this phone in indian market,
If there any solution please help.
You can post here or PM me.
Or there is only by which i can only get my IMEI back, then i will apply GSM addon on it,
I do not care much about CDMA.
I know IMEI/MEID repair is illegal in USA.
For proof I can provide you original images of phone showing Zero Imei/meid
I do not want to change, only i want to restore original one.

[Help!] XT926 Mega Bricked

Everything is screwed for me. I can't even RSD back to stock. I can access TWRP, but can't wipe System or Data. Fastboot is just there and won't actually push anything. I already have a Moto X now, and I was talking about this issue about a week ago on the Android Development subcat, but I thought I would give it one last go on here to see if I can at least make it a backup.
kungpowchicken said:
Everything is screwed for me. I can't even RSD back to stock. I can access TWRP, but can't wipe System or Data. Fastboot is just there and won't actually push anything. I already have a Moto X now, and I was talking about this issue about a week ago on the Android Development subcat, but I thought I would give it one last go on here to see if I can at least make it a backup.
Click to expand...
Click to collapse
Maybe if you could give some more detail about what exactly you can and can't get the phone to do, what screens can be accessed, and what you did that lead to this condition, we could offer some advice.
Also, no offence to the devs, but twrp is the devil lol. Most issues I have had in the past have led back to it in one way or another, so I never use it. (Just my opinion)
Tappin G2 Style
I can get to the Fastboot screen, I can access TWRP, and I can get the phone to bootloop at the boot animation screen.
I can't push anything through ADB or Fastboot, I cannot mount data or system in TWRP or otherwise. RSD comes back failed every time with every single stock build I use.
Literally two weeks ago, I was in bed, watching TV, with the phone charging. I unlock it to see if I had any notifications, and it kept saying that Nova launcher FC'd. So logically, I rebooted my phone and that's when it started boot looping.
I did nothing to the phone for a couple of hours, it was on the official CM 10.2 11/9 build. I had that ROM running fine for at least 24 hours before it went FUBAR.
kungpowchicken said:
Everything is screwed for me. I can't even RSD back to stock. I can access TWRP, but can't wipe System or Data. Fastboot is just there and won't actually push anything. I already have a Moto X now, and I was talking about this issue about a week ago on the Android Development subcat, but I thought I would give it one last go on here to see if I can at least make it a backup.
Click to expand...
Click to collapse
Is it this problem?: http://forum.xda-developers.com/showpost.php?p=47558893&postcount=47
If so use this solution: http://forum.xda-developers.com/showpost.php?p=47716278&postcount=57
scoobaspeaz said:
Is it this problem?: http://forum.xda-developers.com/showpost.php?p=47558893&postcount=47
If so use this solution: http://forum.xda-developers.com/showpost.php?p=47716278&postcount=57
Click to expand...
Click to collapse
Nope, my status us unlocked: 3. But when I get home, I'll try the mfastboot instead if fastboot.
kungpowchicken said:
I can get to the Fastboot screen, I can access TWRP, and I can get the phone to bootloop at the boot animation screen.
I can't push anything through ADB or Fastboot, I cannot mount data or system in TWRP or otherwise. RSD comes back failed every time with every single stock build I use.
Literally two weeks ago, I was in bed, watching TV, with the phone charging. I unlock it to see if I had any notifications, and it kept saying that Nova launcher FC'd. So logically, I rebooted my phone and that's when it started boot looping.
I did nothing to the phone for a couple of hours, it was on the official CM 10.2 11/9 build. I had that ROM running fine for at least 24 hours before it went FUBAR.
Click to expand...
Click to collapse
i made a modified utility to fix the partition error but need someone to test it please. it should do the process previously suggested automatically through the script.
http://www.mediafire.com/download/987490ykl14j4t8/DROID_RAZR_HD_Utility_1.3.gpt_fix.rar
thanks
bweN diorD said:
i made a modified utility to fix the partition error but need someone to test it please. it should do the process previously suggested automatically through the script.
http://www.mediafire.com/download/987490ykl14j4t8/DROID_RAZR_HD_Utility_1.3.gpt_fix.rar
thanks
Click to expand...
Click to collapse
Testing now.
UPDATE: Still no go.
kungpowchicken said:
Testing now.
UPDATE: Still no go.
Click to expand...
Click to collapse
Well that sux.
Your problem is different than what I made this for but I was hoping it would work for you.
What did it do, fail all the way through?
When I tested it on my phone it reported flashing the partitions ok. There was actually extra text displayed while it was doing it that I didn't put into the script, that's how I knew it was working.
Tappin G2 Style
Failed all the way.
kungpowchicken said:
Failed all the way.
Click to expand...
Click to collapse
im running out of suggestions
if you havent tried to put stock recovery back on yet, how about we try that and see what happens.
if you dont know how to do it through adb, just grab the 1.34 utility from the dev forum, it will push it through fastboot.
something is obviously wrong with twrp, maybe we can fix that first.
I tried flashing even the stock Recovery manually and through the 1.34 utility. Always comes up failed. :sad:
Did you try the manual steps that I posted in my links?
i hope that works, but im doubtful.
the utility essentially flashes exactly as you would manually.
he doesnt have a partition issue, im guessing something is wack with the permissions.
if twrp somehow screwed up the permissions to read only, i believe even the partition file cant overwrite it. i could be wrong.
So I think it has something to do with the Permissions of one or more of the partitions. I just noticed it keeps saying Permissions Denied when I try to fastboot or mfastboot.
kungpowchicken said:
So I think it has something to do with the Permissions of one or more of the partitions. I just noticed it keeps saying Permissions Denied when I try to fastboot or mfastboot.
Click to expand...
Click to collapse
Are you sure you have the snapdragon fastboot? Can't hurt to reinstall it.
Sent from my MB886 using Tapatalk
Also have you tried flashing it manually? (fastboot flash system system.img, etc.)
penser said:
Are you sure you have the snapdragon fastboot? Can't hurt to reinstall it.
Sent from my MB886 using Tapatalk
Also have you tried flashing it manually? (fastboot flash system system.img, etc.)
Click to expand...
Click to collapse
he defiantly has the right fastboot, its in the utility that has been downloaded thousands of times.
if its write protected some how, its not going to flash no matter how you try it.
what i was wondering is if recovery can fix permissions that deep, not sure he said he tried that.
What do you mean with recovery?
kungpowchicken said:
What do you mean with recovery?
Click to expand...
Click to collapse
go into twrp, advanced (i think thats the right section) and look for a line that says "fix permissions" and do it.
Keeps saying it can't mount anything.
kungpowchicken said:
Keeps saying it can't mount anything.
Click to expand...
Click to collapse
thats what i figured would happen

Bricked....Over joyed

Well I was having a blast with my phone. Had it rooted and had a custom recovery installed (i believe this was my down fall). messed with the phone all day yesterday. Rebooted it several times after root and recovery installed, then went to bed. Got up and it had downloaded an OTA (assuming it was the KK) ignored the notification that it wanted a reboot. It rebooted anyways and boom....no more boot. It flashes the LG logo for a split second and thats it. Will not go into download mode. Cannot connect via ADB which also means the LGFlashTool won't work.
If anyone has any suggestions or magic powers to revive this it would be MUCH appreciated otherwise I guess I'm either sending off to LG or MobileTechVideos... haven't decided which. But figured I'd see if someone has anything that I haven't already tried....
also got it to the factory reset option and pressed enter, it said it was resetting it but..... still no go..
bkeaver said:
Well I was having a blast with my phone. Had it rooted and had a custom recovery installed (i believe this was my down fall). messed with the phone all day yesterday. Rebooted it several times after root and recovery installed, then went to bed. Got up and it had downloaded an OTA (assuming it was the KK) ignored the notification that it wanted a reboot. It rebooted anyways and boom....no more boot. It flashes the LG logo for a split second and thats it. Will not go into download mode. Cannot connect via ADB which also means the LGFlashTool won't work.
If anyone has any suggestions or magic powers to revive this it would be MUCH appreciated otherwise I guess I'm either sending off to LG or MobileTechVideos... haven't decided which. But figured I'd see if someone has anything that I haven't already tried....
also got it to the factory reset option and pressed enter, it said it was resetting it but..... still no go..
Click to expand...
Click to collapse
actually your downfall was not knowing that after ignoring the ota a couple of times it forces itself to install also my question is can you still get into recovery/ which recovery do you have installed
XxZombiePikachu said:
actually your downfall was not knowing that after ignoring the ota a couple of times it forces itself to install also my question is can you still get into recovery/ which recovery do you have installed
Click to expand...
Click to collapse
at this point all it does is display the LG logo for a split second and if I plug it in the computer via usb it mounts all these drives wanting me to format cause it doesnt know what to do with them, well all but one. That one it allows me to view the contents of it.
No it doesnt allow me to get into recovery.
bkeaver said:
at this point all it does is display the LG logo for a split second and if I plug it in the computer via usb it mounts all these drives wanting me to format cause it doesnt know what to do with them, well all but one. That one it allows me to view the contents of it.
No it doesnt allow me to get into recovery.
Click to expand...
Click to collapse
ok since you said the thing about the drives it means its booting into qhusb bulk mode let me look around and see what I can find
---------- Post added at 12:39 PM ---------- Previous post was at 12:20 PM ----------
seems your device may be hard bricked, if its still under warranty you can take it to att and tell them ota messed up your phone, just don't mention anything about root/custom recovery it should work since there is no way of knowing it was rooted
XxZombiePikachu said:
ok since you said the thing about the drives it means its booting into qhusb bulk mode let me look around and see what I can find
---------- Post added at 12:39 PM ---------- Previous post was at 12:20 PM ----------
seems your device may be hard bricked, if its still under warranty you can take it to att and tell them ota messed up your phone, just don't mention anything about root/custom recovery it should work since there is no way of knowing it was rooted
Click to expand...
Click to collapse
yeah I called AT&T and they just immediately transfered me to LG Support... They gave me an RMA to send it in to them although I'm going to send it in to MobileTech first, If they can revive it it may save me some hassles with LG...
Thanks for the attempt to help... appreciated...
This happened to me and i ended up asking for a new one.
ummm ..
XxZombiePikachu said:
actually your downfall was not knowing that after ignoring the ota a couple of times it forces itself to install also my question is can you still get into recovery/ which recovery do you have installed
Click to expand...
Click to collapse
So this has happened to me 3 x in the last 6 days... Any way to prevent it from downloading? or Should I just not install recovery?
Monticlair22 said:
So this has happened to me 3 x in the last 6 days... Any way to prevent it from downloading? or Should I just not install recovery?
Click to expand...
Click to collapse
well if you have titanium backup pro you can freeze the software update app(in d800 its an app called software update) or you can just uninstall the app using a root browser, go to sytem/app its called lgdmsclient.apk/odex and the lgfota.apk/odex just rename them to lgdmsclient.apk.bak, the odex file lgdmsclient.odex.bak, lgfota.aok.bak and lgfota.odex/bak then reboot and you shouldn't have any more update problems(the reason for renaming to .bak is so that they cant be used but at the same time you have them backed up)

[Q] Nexus 5 Bootloop

So let me start by saying I am 100% a noob, and I have read many threads trying to get to the bottom of my problem to no avail. I am sorry if there is a solution for my problem somewhere, I've been working on this issue for 24 hours and have yet to find it.
My girlfriend was apparently using google maps on here relatively new phone (running 5.0.1) and it crashed. Upon restarting it was stuck on the coloured dots screen for several hours. She has not installed any third party apps, only those from the playstore and not too many of them at that.
I tried factory reset and received a bunch of errors about failing to load the E:// or something like that. The phone still would not boot up.
I downloaded minimal fastboot thinger on my windows 8.1 laptop and tried to flash a new image of 5.0.1 on it, IIRC I received errors about E:// again
Got Wugfresh NRT and tried TWRP wiped all (still saw some stuff about E:// failing to mount and such) then tried to unroot flash stock with soft brick/bootloop checked.
Still bootlooped for over an hour when I started it up.
Tried flashing 4.4.4 instead. It worked. Phone booted up. Gallery/Camera do not work however at this point. Tried updating to 5.0.1.... phone restarted bootloop for 8 hours and counting.
Flashed 4.4.4 again, Followed Full Driver Installation Guide in NRT exactly. Tried Flash Stock + Unroot with Device is on/Normal checked this time instead. Now it has been colored dots screen for about 20 minutes.
So I can load 4.4.4 but no matter how I've tried to install lollipop 5.0.1, it stays on booting screen forever.
What do?
Thank you so much in advance and apologies for being a noob.
EDIT: More googling today. Looks like my E:/Persist partition is corrupted or something, trying to figure out how to repair it right now.
Anjo_Smash said:
So let me start by saying I am 100% a noob, and I have read many threads trying to get to the bottom of my problem to no avail. I am sorry if there is a solution for my problem somewhere, I've been working on this issue for 24 hours and have yet to find it.
My girlfriend was apparently using google maps on here relatively new phone (running 5.0.1) and it crashed. Upon restarting it was stuck on the coloured dots screen for several hours. She has not installed any third party apps, only those from the playstore and not too many of them at that.
I tried factory reset and received a bunch of errors about failing to load the E:// or something like that. The phone still would not boot up.
I downloaded minimal fastboot thinger on my windows 8.1 laptop and tried to flash a new image of 5.0.1 on it, IIRC I received errors about E:// again
Got Wugfresh NRT and tried TWRP wiped all (still saw some stuff about E:// failing to mount and such) then tried to unroot flash stock with soft brick/bootloop checked.
Still bootlooped for over an hour when I started it up.
Tried flashing 4.4.4 instead. It worked. Phone booted up. Gallery/Camera do not work however at this point. Tried updating to 5.0.1.... phone restarted bootloop for 8 hours and counting.
Flashed 4.4.4 again, Followed Full Driver Installation Guide in NRT exactly. Tried Flash Stock + Unroot with Device is on/Normal checked this time instead. Now it has been colored dots screen for about 20 minutes.
So I can load 4.4.4 but no matter how I've tried to install lollipop 5.0.1, it stays on booting screen forever.
What do?
Thank you so much in advance and apologies for being a noob.
Click to expand...
Click to collapse
If I can bet it must be a corrupted persist partition. Lollipop will not boot if its gets corrupted but kitkat will do. If you could tell what is the actual error you see in twrp or cwm recovery then we could identfy the actual problem. But I am 90% sure the mount error is about persist partition.
bitdomo said:
If I can bet it must be a corrupted persist partition. Lollipop will not boot if its gets corrupted but kitkat will do. If you could tell what is the actual error you see in twrp or cwm recovery then we could identfy the actual problem. But I am 90% sure the mount error is about persist partition.
Click to expand...
Click to collapse
You are correct sir I literally just identified that as the problem 5 minutes ago. Now the question is how do I fix it.
Anjo_Smash said:
You are correct sir I literally just identified that as the problem 5 minutes ago. Now the question is how do I fix it.
Click to expand...
Click to collapse
I made a thread about it. Here it is http://forum.xda-developers.com/google-nexus-5/general/guide-to-fix-persist-partition-t2821576
bitdomo said:
I made a thread about it. Here is it http://forum.xda-developers.com/google-nexus-5/general/guide-to-fix-persist-partition-t2821576
Click to expand...
Click to collapse
I'm actually looking at that right now! Downloading Java and Android SDK atm. Of course still a little shaky on a couple terms in your guide hopefully I can sort it out. Really confused as to how Google Maps on a vanilla nexus 5 could corrupt a partition like that, its all google endorsed and official. They should be fixing my phone not me lol.
Anjo_Smash said:
I'm actually looking at that right now! Downloading Java and Android SDK atm. Of course still a little shaky on a couple terms in your guide hopefully I can sort it out. Really confused as to how Google Maps on a vanilla nexus 5 could corrupt a partition like that, its all google endorsed and official. They should be fixing my phone not me lol.
Click to expand...
Click to collapse
If you want to make it quick then allow me to join to your pc through teamviewer. Send your ID and Passowrd to my e-mail: [email protected]
If you try to do it alone and you face a problem then I might not be here, because it is already past 11:30pm here.
bitdomo said:
If you want to make it quick then allow me to join to your pc through teamviewer. Send your ID and Passowrd to my e-mail: [email protected]
If you try to do it alone and you face a problem then I might not be here, because it is already past 11:30pm here.
Click to expand...
Click to collapse
Thanks for the offer. I'll try on my own and get back to you maybe tomorrow if I can't get it down.
Alright so I am definitely having problems running adb shell. even if I change the directory in cmd to my adb.exe location (android\android-sdk\platform-tools) I keep getting the error adb shell is not a recognized blah blah blah....
NVM got it working. Whenever I get frustrated enough to make a post I end up finally finding a solution.
ALRIGHT I have Lollipop up and running thanks to your guide on fixing persist partition. Thank you so much! Question: I have a nexus 5 and it does not have an sd card. I'm not sure how to proceed in doing the steps you described involving mac addresses. I did use a hex editor and make those files, but not sure where to put them in my phones internal storage, and how to direct adb to said location. Any help with that?
Anjo_Smash said:
ALRIGHT I have Lollipop up and running thanks to your guide on fixing persist partition. Thank you so much! Question: I have a nexus 5 and it does not have an sd card. I'm not sure how to proceed in doing the steps you described involving mac addresses. I did use a hex editor and make those files, but not sure where to put them in my phones internal storage, and how to direct adb to said location. Any help with that?
Click to expand...
Click to collapse
Just copy them to the root of your internal storage, then follow the guide.
I mean you just open the phone's internal storage from your PC and you dont open any folder. You just copy it there.
The guide is for nexus 5, but some people refer to the internal storage as sdcard too. I know it is a bit confusing. Thanks to point it out. I will make clear in my guide now.
AH I see ok I will do that tonight. Ran in to another problem though it may be related to the mac address thing I haven't done yet, not sure how that all works. The phone randomly restarts every few minutes and it won't connect to the carrier either. Also if it matters I left the boot loader unlocked for now until the phone is working properly, if that affects anything.
Anjo_Smash said:
AH I see ok I will do that tonight. Ran in to another problem though it may be related to the mac address thing I haven't done yet, not sure how that all works. The phone randomly restarts every few minutes and it won't connect to the carrier either. Also if it matters I left the boot loader unlocked for now until the phone is working properly, if that affects anything.
Click to expand...
Click to collapse
The lock state of the bootloader does not matter, but this random reboots after a few minutes is something to worry about. Your phone should not do that after formating persist partition.
bitdomo said:
The lock state of the bootloader does not matter, but this random reboots after a few minutes is something to worry about. Your phone should not do that after formating persist partition.
Click to expand...
Click to collapse
Should I try formatting it again?
Anjo_Smash said:
Should I try formatting it again?
Click to expand...
Click to collapse
Give another try formating persist, but I am here now. So, if you want I can do everything for you through teamviewer. You just have to send the log in informations to my email address.
bitdomo said:
Give another try formating persist, but I am here now. So, if you want I can do everything for you through teamviewer. You just have to send the log in informations to my email address.
Click to expand...
Click to collapse
Ok I'm going to install team viewer then.
bitdomo said:
Give another try formating persist, but I am here now. So, if you want I can do everything for you through teamviewer. You just have to send the log in informations to my email address.
Click to expand...
Click to collapse
I'm all set up, so let me know when you are available friend, thanks for your help.
Anjo_Smash said:
I'm all set up, so let me know when you are available friend, thanks for your help.
Click to expand...
Click to collapse
I am here, send the login infos -> [email protected]

Help recovering files from an s3

Hey all! My friend has an s3. He is in a different state so I can't experiment on it quite yet.
He has a lot of files he needs to recover from the internal storage. He already has the sd data.
The issue is that the phone will not fully boot. It gets a little past the verizon logo and crashes.
He has tried wiping cache, and booting without the sdcard in.
What can we do to get those files for him?
Verizon said they can't use their diag machine since the device needs to fully power on for them to service it in that fashion.
Is it possible to flash the stock system partition without overwriting data via Odin?
Bump
tr4nqui1i7y said:
Hey all! My friend has an s3. He is in a different state so I can't experiment on it quite yet.
He has a lot of files he needs to recover from the internal storage. He already has the sd data.
The issue is that the phone will not fully boot. It gets a little past the verizon logo and crashes.
He has tried wiping cache, and booting without the sdcard in.
What can we do to get those files for him?
Verizon said they can't use their diag machine since the device needs to fully power on for them to service it in that fashion.
Click to expand...
Click to collapse
tr4nqui1i7y said:
Is it possible to flash the stock system partition without overwriting data via Odin?
Click to expand...
Click to collapse
Really kind of a tough situation.
Can he get into recovery mode? If so maybe he can pull data from it that way. There's a few ways to do it. It's hard to tell unless I see what the phone does when it boots.
Sorry for the late reply, hardly ever check these forums anymore.
BadUsername said:
Really kind of a tough situation.
Can he get into recovery mode? If so maybe he can pull data from it that way. There's a few ways to do it. It's hard to tell unless I see what the phone does when it boots.
Sorry for the late reply, hardly ever check these forums anymore.
Click to expand...
Click to collapse
I know he can get to stock recovery, because he's wiped cache that way. I don't believe that he is rooted or anything. I won't know for sure until I'm in person. The issue is that he thinks Verizon wants him to send the phone to them. He used a free upgrade. They sent him the replacement phone with a return box, so he's still not sure at the moment. And I haven't used an upgrade in about 4 years so I don't remember ever having to give back a device.
tr4nqui1i7y said:
I know he can get to stock recovery, because he's wiped cache that way. I don't believe that he is rooted or anything. I won't know for sure until I'm in person. The issue is that he thinks Verizon wants him to send the phone to them. He used a free upgrade. They sent him the replacement phone with a return box, so he's still not sure at the moment. And I haven't used an upgrade in about 4 years so I don't remember ever having to give back a device.
Click to expand...
Click to collapse
If he has USB debugging enabled be can use ADB to pull the SD card folder onto his computer in recovery mode.
Otherwise can't do much with stock recovery, if he's rooted you may be able to load TWRP from download mode and boot immediately into recovery mode.
BadUsername said:
If he has USB debugging enabled be can use ADB to pull the SD card folder onto his computer in recovery mode.
Otherwise can't do much with stock recovery, if he's rooted you may be able to load TWRP from download mode and boot immediately into recovery mode.
Click to expand...
Click to collapse
He's got the SD data. We're working on the /data/ partition now. I think it's mainly notes and pics if I'm not mistaken. I'm really hoping that he's rooted and just forgot or something.
We can make it into odin mode.
You don't need root.
Sent from my Nexus 6 using XDA-Developers Legacy app
---------- Post added at 06:00 AM ---------- Previous post was at 05:59 AM ----------
I can probably help you out.
Sent from my Nexus 6 using XDA-Developers Legacy app
whodisname said:
You don't need root.
Sent from my Nexus 6 using XDA-Developers Legacy app
---------- Post added at 06:00 AM ---------- Previous post was at 05:59 AM ----------
I can probably help you out.
Click to expand...
Click to collapse
I'm thinking of trying to flash stock via Odin to see if that will make it boot. Otherwise, it may have to go jtag route.
I am going to attempt to ODIN on it. Unfortunately I don't know what version of android he was on.
Which ODIN files would you recommend? Preferably one that won't need me to wipe the data partition. Also, please provide links if possible. I have found some stuff on my own, but a lot of links are dead.
tr4nqui1i7y said:
I am going to attempt to ODIN on it. Unfortunately I don't know what version of android he was on.
Which ODIN files would you recommend? Preferably one that won't need me to wipe the data partition. Also, please provide links if possible. I have found some stuff on my own, but a lot of links are dead.
Click to expand...
Click to collapse
Odin will wipe everything. Every .tar file I've come across essentially just return the phone to a completely stock state.
Wish I had old stuff but I don't. What have you found?
BadUsername said:
Odin will wipe everything. Every .tar file I've come across essentially just return the phone to a completely stock state.
Wish I had old stuff but I don't. What have you found?
Click to expand...
Click to collapse
Ah, I had found one that said it wasn't​ going to wipe data. I'll try to find the link again today. They were saying it was like doing an ota update and it would leave data in place.
tr4nqui1i7y said:
Ah, I had found one that said it wasn't​ going to wipe data. I'll try to find the link again today. They were saying it was like doing an ota update and it would leave data in place.
Click to expand...
Click to collapse
O wait I think I vaguely remember, but that we when the bootloader was unlocked, like 5 years ago.
Make sure you post the for here and I can try to help you, but if it's an older version it won't. You need to make sure the Odin file is the same or newer than your current bootloader.
@BadUsername I found this, which has the crappiest hosting servers I have ever seen. You can only download one file a day, so I need to keep changing my IP if I need more than one file from it. here
This is the no-wipe file i was referring to. I am just not sure if it is an android version that his device will accept. I am not sure if Odin allows you to go forward and backward. Here
tr4nqui1i7y said:
@BadUsername I found this, which has the crappiest hosting servers I have ever seen. You can only download one file a day, so I need to keep changing my IP if I need more than one file from it. here
This is the no-wipe file i was referring to. I am just not sure if it is an android version that his device will accept. I am not sure if Odin allows you to go forward and backward. Here
Click to expand...
Click to collapse
Just open up download mode and post what it says in the top left corner.
Also that file you posted first is the newest one, assuming it's legit it would work. That would for sure wipe everything.
Bottom one is old, probably won't work. Odin should just fail and not let you flash it. If it did work, it would fail at the bootloader stage and brick your phone anyway.
BadUsername said:
O wait I think I vaguely remember, but that we when the bootloader was unlocked, like 5 years ago.
Make sure you post the for here and I can try to help you, but if it's an older version it won't. You need to make sure the Odin file is the same or newer than your current bootloader.
Click to expand...
Click to collapse
That's what I was afraid of. I have no idea how updated he kept the device. And since I can only get into stock recovery and download mode I can't learn much about the device. I wish I could just adb in and grab the data partition off of it. Verizon is hounding him to send the device back or they will charge him $500 or something absurd. Which seems extra crazy since he has had that device since it was released. I thought for sure he would own it by now. Verizon has never asked me for a device back.
Have you found any helpful odin stuff out?
BadUsername said:
Just open up download mode and post what it says in the top left corner.
Click to expand...
Click to collapse
I won't be able to see the device until tonight. I will try to see if he is around the device now so he can let me know. His house has terrible reception and no wifi so I am trying to gather everything before the next time I go there.
@BadUsername Do you know if there is a list of odin files anywhere? This sub seems so disorganized imo. I can't find a helpful sticky or anything.
tr4nqui1i7y said:
I won't be able to see the device until tonight. I will try to see if he is around the device now so he can let me know. His house has terrible reception and no wifi so I am trying to gather everything before the next time I go there.
Click to expand...
Click to collapse
You can still pull nearly everything off the phone with adb from download mode if USB debugging was enabled, you can literally pull every partition and extract what you need.
You can load a very old version of cwm recovery through Odin and flash aroma file manager if you are rooted, if you can get into recovery. Then you can move whatever you want to an external SD card.
Other than that you're likely stuck.

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