[Completed] bootloadeer cannot be accessed using hard reset - XDA Assist

i got a samsung grand duos I9082 which get stuck at the samsung logo. i tried hard reseting it but it is not working and the device is getting on.. can i somehow get access to bootloader or reset the device?

Hello and thank you for using XDA Assist,
Please create an account, so you can post in other sections. Then I will have your thread moved to the Grand Duos Q/A. Please create an account and post in this thread.
Experts there may be able to help you there.
Kind regards
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Hello and thank you for using XDA Assist,
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Hello and thank you for using XDA Assist,
please create a new thread here:
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Hello and thank you for using XDA Assist,
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Hello and thank you for using XDA Assist,
please create an account and ask your question here:
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The experts there should be able to help you.
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Hello and thank you for using XDA Assist,
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