unable to see sd card mm - Moto G 2015 Q&A, Help & Troubleshooting

hi all
i know i have seen this on here somewhere but having trawled through i can't find it..so.. since the MM update when i plug my phone into pc i can't see the contents of my sd card,i chose not to use the card as extra internal space but keep it as an sd card but now it doesn't show up on pc when its plugged in,the phone shows up,if i choose mtp it shows the card but not the contents. any help would be great
scott

scottie1973 said:
hi all
i know i have seen this on here somewhere but having trawled through i can't find it..so.. since the MM update when i plug my phone into pc i can't see the contents of my sd card,i chose not to use the card as extra internal space but keep it as an sd card but now it doesn't show up on pc when its plugged in,the phone shows up,if i choose mtp it shows the card but not the contents. any help would be great
scott
Click to expand...
Click to collapse
Yeah, it's been talked about multiple times...
Disconnect USB cable, go to Settings - Apps and hit the overflow menu and select Show System, then find External Storage and Media Storage, clear data and cache on both apps. Reboot and wait 5 minutes to give the media databases time to rebuild, then connect the USB cable and grab the notification pull-down and change the connection from Charge Only to MTP.

Can you see the internal storage?
On some of my test systems, I actually have to tap on "Use USB for Transfer Files (MTP)" twice before Windows will recognize the Moto G3 as a valid MTP device.
So the steps are:
1. Attach Moto G3 to PC. (Windows sees the device but shows it as blank.)
2. Drag down the notification shade and select the "USB for charging: Touch for more options" notification.
3. Select the "Transfer files (MTP)" option. (Windows doesn't show the device any more.)
4. Drag down the notification shade and select the "USB for file transfer: Touch for more options" notification.
5. Select the "Transfer files (MTP)" option agan. (Windows will now show the device and also the contents of the device.)

Also make sure your sdcard is supported. I know for Moto G 3rd Gen up to certain sizes are supported.
Storage** and memory (RAM)
Options: 8 GB storage + 1 GB RAM or 16 GB storage + 2 GB RAM—both with removable storage that supports up to 32 GB micro SD card (sold separately)

Related

How DO you access the 16gigs internal on PC?

I'm a Nexus One owner, previously G1/MyTouch3G also, so I'm no n00b.
With all Androids, if you have a microSD card, you just plug in the USB and you can mount the microSD card as a drive and copy stuff to it. Which is necessary since we have stupid small ass internal storage. Also it's where we copy pictures/mp3s to it.
So now, with the Samsung Galaxy S series of phones with 16 GIGS of internal storage, how do we ACCESS this storage from the PC so we can copy pictures/mp3s to the internal storage? Is there a way to MOUNT the internal storage?
I haven't read a SINGLE thing about this.
It would REALLY suck if we had to manually do it: Mount microSD, copy stuff to it, unmount, use a file explorer on the phone itself and manually move the files into internal storage.
Yeah there's probably root apps and such that you can ssh in, or use adb to transfer, but that's NOT ideal.
Would be nice is the internal storage auto mounts when mounting microSD like Garmin GPS systems. Garmin GPS systems have SD card slot, when you plug it in, you can see the INTERNAL Garmin memory as well as whatever is on the SD card. (You'll see 2 removable storage devices mounting in Windows).
I think when it's plugged in, the normal notice pops up in the notification bar. But instead of just asking you to mount, it asks if you want to mount internal or the sd card.
nxt said:
I'm a Nexus One owner, previously G1/MyTouch3G also, so I'm no n00b.
With all Androids, if you have a microSD card, you just plug in the USB and you can mount the microSD card as a drive and copy stuff to it. Which is necessary since we have stupid small ass internal storage. Also it's where we copy pictures/mp3s to it.
So now, with the Samsung Galaxy S series of phones with 16 GIGS of internal storage, how do we ACCESS this storage from the PC so we can copy pictures/mp3s to the internal storage? Is there a way to MOUNT the internal storage?
I haven't read a SINGLE thing about this.
It would REALLY suck if we had to manually do it: Mount microSD, copy stuff to it, unmount, use a file explorer on the phone itself and manually move the files into internal storage.
Yeah there's probably root apps and such that you can ssh in, or use adb to transfer, but that's NOT ideal.
Would be nice is the internal storage auto mounts when mounting microSD like Garmin GPS systems. Garmin GPS systems have SD card slot, when you plug it in, you can see the INTERNAL Garmin memory as well as whatever is on the SD card. (You'll see 2 removable storage devices mounting in Windows).
Click to expand...
Click to collapse
No luck accessing internal RAM from me either (and I think other reviewers on CNET had the same bad luck)...Just got mine on Friday, and it is great except for connecting to the PC (64bit Vista) looping through MTP mode (the device keeps flashing back and forth between main screen and MTP mode, and the PC keeps trying to install the right driver to access the device as a USB mass storage device). Multiple restarts and messing with the device in Device Manager yielded no results, so I just used removable SD card to add files to the device. That obviously works fine, but is irritating.
Anyone else having trouble accessing Captivate as Mass Storage Device?
Best wishes to all.
I can't tell if you're using the Captivate driver located here.
Loosely related...I'm curious as to whether all the work going on in the Modaco SGS forums to optimize I/O (such as this) is applicable at all to the Captivate...anyone know?
I installed the driver on my Win7 machine.
I set up the USB to ask when I plug it in. I select Mass Storage. Two drives show up in the list of drivers, but when I click either one, it says "Please insert a disk in the removable disk".
What am I missing?
[EDIT]
Hang on, there was a window behind my windows with a message about install failure, device unplugged. Trying again.
[EDIT2]
Installed again. Didn't get error. Using same method as above, still no go.
So then I select PC Internet the next time I plugged in the USB cable, and it then gave the Windows POPUP saying Installing Drivers, and finished with Ready to Use. But, now I don't see the drives in Explorer. So I launched Windows Mobile Device Center...didn't see anything.
In settings goto Applications > USB Settings > select "Mass Storage" and viola!
moosefist said:
In settings goto Applications > USB Settings > select "Mass Storage" and viola!
Click to expand...
Click to collapse
I have the popup set to ask, and as noted in my post, I did select Mass Storage first couple times. It does show drives, but but when I click either one, it says "Please insert a disk in the removable disk".
Thanks for the suggestion though.
The windows 7 drivers for htc android phones are hosed in general for me. I have to use linux in a virtual machine to access ANY htc android phone.
once you hit mass storage, if you bring the notification bar down, you can click the "usb" setting and select mount. Perhaps that will work? (or is that for mac only?)
once you hit mass storage, if you bring the notification bar down, you can click the "usb" setting and select mount. Perhaps that will work? (or is that for mac only?)
yes, when you do this you will be able to access both drives without it asking you to insert a disk
I am new to android so I had this problem for a while. But you made my day madjsp. I have been trying to get this phone connected to my pc for the past 2 days, but with very little success. The kies software detected my phone only twice. But this connection was very erratic. Just to copy 200mb of photos the link showed a transfer time of 7 hours. The device would often disconnect itself after like 10 secs.
But until samsung fixes their software and drivers, the mass storage option works very reliably for transfering files between pc and (internal+external) sd cards.
My directions:
1) Choose the Mass storage option in USB settings of the device
2) Then connect to the comp.
3) There should be a message in the notification bar: "USB connected. Select to copy files to/from your computer" . Tap the notification and select mount from the popup.
Now you can view both sd cards from pc and transfer files to/fro w/ ease.
The last step is the most important one. For all those having the problem where clicking the drive in the pc reads "Insert a media into the drive", this should fix the problem. Maybe it is something android specific that I didn't know...
Same thing happen to me, i found drivers on this site and instead or hitting mass storage when it is connect to PC, I hit media PLAYER and it worked fine i was able to see the 16GB and my SD card, Loaded music and videos and pics with no problem, also remember only plug into the back of computer. you can find drivers on this site that will work on like pages 3-6
doomah69 said:
Same thing happen to me, i found drivers on this site and instead or hitting mass storage when it is connect to PC, I hit media PLAYER and it worked fine i was able to see the 16GB and my SD card, Loaded music and videos and pics with no problem, also remember only plug into the back of computer. you can find drivers on this site that will work on like pages 3-6
Click to expand...
Click to collapse
Selecting Media player worked for me as well. I now can see and have access to both my internal and external / removable SD card. Good lookin' out!

PC no longer sees SDcards (int/ext) in Mass Storage

Hey guys,
1) thanks to many for tips/tricks etc, especially easy root
2) Man this GPS is a pain in my ass. Otherwise, BEAUTIFUL phone. (Day 1, 20 minutes into launch day)
Real problem:
I got weird behavior yesterday, wherein I connected the phone to my laptop (tried them all same prob) and it's configured as auto Mass Storage (I use DoubleTwist) but now I see the device, but NOT the SD cards...
Things recently done that could be a part of the issue, I suppose: installed SDK.
Now, unless I have it in USB dbg, and using Droid Explorer, I can't even friggen' tell it's there!
Any ideas? :/
Also, yesterday on the way home where it suddenly told me the that the SDCARD was invalid... rebooted and it's fine.. but some media arent locating right.
UHg.
Please help if you can, and TYIA
When i had USB Debugging on i couldn't see Drives also , turned that off , and all is back to normal.
And Mass Storage mode on off course. And once connected select Mount SD cards from phone.
I did have some weird issues with mounting/unmounting behavior when I connected the phone to my computer, but when I toggled USB debugging it started working perfectly.
in your phone go to "Settings -> Applications -> Development -> USB debugging" and enable that option. This allows both my internal SD and my external SD card to show up. While the phone is connected to the computer, it unmounts those cards from the phone so if you look up your "Settings -> SD card and phone storage" you will see them marked as unavailable. But after disconnecting the phone will remount them.
Well,
I've gone back and toggle usb debugging back on.
As point of fact Astro is now telling me /sdcard is empty, and threw me an error "error creating external cache". Doesn't help that Settings > SD Card and phone Storage > Internal SD card is showing me unavailable.
Oh crap.. :/ guess I might be exchanging soon
max_warheads said:
Well,
I've gone back and toggle usb debugging back on.
As point of fact Astro is now telling me /sdcard is empty, and threw me an error "error creating external cache". Doesn't help that Settings > SD Card and phone Storage > Internal SD card is showing me unavailable.
Oh crap.. :/ guess I might be exchanging soon
Click to expand...
Click to collapse
This happened to me before I enabled debugging. Simply power down the phone and restart it. It will remount your drives.
I've power cycled this thing so many times over the last day, it'd think a weeks gone by.
New whacky behavior... apparently the included Music Player sees my songs, but DoubleTwist doesn't. Also, about half my MP3's have 4 entries... oh what fun.
Looks like I might just be backing up my contacts, factory reset, format SD and reflash the stock image :/
When connecting to the PC with MTP, it loses the SD card if the PC doesnt properly talk MTP to it. Reboot.
When connecting to my work PC as mass storage, its not even seen on the front ports.
Reboot phone.
Set to USB to Mass Storage.
Install Samsung drivers on PC (needed? idk)
Install DoubleTwist on PC.
Uninstall DT on phone.
Reboot Phone.
Install DT on phone.
Plug into back port of work PC
Working drive.
Oh wtf. Wierd. I'll wax my config at home entirely tonight....

Is my sd card defective??

When I try to connect in mass storage mode and open the sd card in windows it says to "please insert disk into removable disk (f)".. Also when i plug it into the adapter and into the card reader on my computer it doesn't show the drive available... Sound defective??? Please save me a trip to tmobile tomorrow!!!
**Update...
Was able to finally get the computer to recognize the sd card however I am unable to connect my sensation in mass storage mode. I turned on usb debugging and installed htc sync on my computer... Any help would be much appreciated...
this may seem like a dumb question, but when it popped up on the phone did you select disk mode?
I sure did. Selected "mount as disk drive". The drive letter (E) shows up in my computer but when i double click it, it acts like when u try to access a cd-rom drive with no cd in it.
Try putting formatting the card. It sounds like it just needs to be formatted and it will probably function fine.
Here is some new and interesting info... When I plug it into my vista laptop and go to disk management it reads the drive as fat32.. but when i do it on my windows 7 desktop disk management says RAW. What the hell does this mean?
...again....FORMAT THE CARD. From everything you have said, it sounds like you need to format the card.
Okay, I did a long format to FAT32. I am still not able to access the card though my windows 7 computer with mass storage mode. Again the drive letter shows in my computer but I am not able to access any files within. Any other ideas???
Get GParted and burn it to a CD. Fire it up in your PC (put the disk in the CD drive, once it's burned, then restart PC) and then once GParted has started connect your SD card with a card reader. Then format it to FAT32.
Keep trying this until it works. GParted has solved every issue I've had with a corrupted or defective SD card before...so it's worth a go, even if it is a lot of hassle
seatown1two said:
I sure did. Selected "mount as disk drive". The drive letter (E) shows up in my computer but when i double click it, it acts like when u try to access a cd-rom drive with no cd in it.
Click to expand...
Click to collapse
Just to make sure, when you selected Disck Drive, did you press done button at the bottom?
**Solved
Here's what I have to do as this is the ONLY way that it will work:
1. Connect phone to pc with usb cable
2. Select mount as disk drive and hit done
3. Go to settings>applications>development and check usb debugging
And immediately after I check that box my computer opens windows explorer to the sd card.
All of this shouldn't be necessary tho.. There's gotta be a better way... =(

[Q] USB Storage em Blu 4.0

Good Evening, I have this rom (http://forum.xda-developers.com/showthread.php?t=2295030)
installed on my phone works 100% ...
However I did something stupid this week, my phone was no memory card in the PC and connected it to move some files to the usb storage, however at the same time I was messing with a stick and need to format it by mistake ended up formatting the storage USB.
Now every time I disconnect appears "damaged card, you may need to remove" and neither to using the SD, put this warning is for internal storage, however I thought of formatting options in android, tab settings> storage, however this rom does not have the option to format and much less "mount" the internal storage.
So I'm without, thus prevented from taking pictures, listening to music internal storage ...
I wonder if you have any way to fix this?
Note: Connected PC normally recognizes the USB storage.

galaxy note 8 -- sd card -- windows 10 laptop

hi,
I've made an attempt to search this forum b4 posting this. I've a Samsung galaxy s8 phone (unlocked). I've an sd card where i stored quite a few files. i don't have the original charging brick & usb type c cable. when I connected it to a windows 10 laptop to transfer files form sd card to laptop, I am not able 2c files beyond a certain date (8-mar). i can see all other files & transfer them via cable. i haven't done anything on that date or beyond (e.g. screwing up settings) I've taken out & re-inserted the micro sd card. no use. I don't have an micro sd card to sd card adapter. I'll get it & try to insert the sd card directly into laptop & c what happens. in the interim, I'm at loss to understand y files beyond a certain date are not showing up in windows file explorer but can be seen & opened in phone. any suggestions are appreciated.
May be the mentioned files have attribut "hidden"?
In case that there are hidden files on your SD card, it is recommended that you allow File Explorer to show the hidden files. To do so, you need to switch to the View tab and tick the checkbox for the Hidden items option in the Show/hide zone.

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