Bluetooth crashing car stereo since update - Verizon Samsung Galaxy Note5

I have a 2014 Toyota tundra. Before the update my Bluetooth was working perfect. Since the update, anytime I turn on the Bluetooth, it reboots/crashes my stereo. Just wondering if anyone else has had this same problem?
Sam

I have a Toyota Avalon and I am also having bluetooth issues since the 6.0.1 update. I have to power down the stereo and bluetooth on the phone to get the Media audio portion of bluetooth to connect. The Call audio connects fine automatically.
I called Verizon and they have has some reports of issues with this. They documented the issue and transferred me Samsung with no resolution.
Marshmallow on all the Nexus devices appear to have issues with Bluetooth according to these sites, could the issue be a marshmallow wide issue?
http://www.androidpolice.com/2015/11/30/bug-watch-vehicle-bluetooth-call-audio-problems-being-reported-on-all-four-nexus-phones-with-marshmallow/
https://code.google.com/p/android/issues/detail?can=2&start=0&num=100&q=189188&colspec=ID%20Type%20Status%20Owner%20Summary%20Stars&groupby=&sort=&id=189188

I just wanted to chime in. I have a 2004 Corolla and I don't have native Bluetooth audio connectivity so I use: FlexSMART X3 Bluetooth FM Transmitter. So far so good since the update to Marshallow and use with my LG HBS 750 Bluetooth Headset is ok as well. Sorry, sort of not really the same issue, but its working ok since Monday, when I took the OTA update to Marshmallow. Hopefully they Verizon/Samsung has a fix for this issue.

Same issue
I have a 2015 Highlander and have exact same issue. If you go to settings and then bluetooth, click the sprocket next to the paired toyota device and turn off contact and call sync, it will stop crashing your Toyota stereo. It does mean that your contacts and call history will not show in your Toyota system. I reinstalled android 5.1.1 from www sammobile.com/firmwares/database/SMN920V/ download 5.1.1 and follow the instructions at the bottom of the page. The download takes about 2 hours but worth having my toyota stereo working again. I have contacted Toyota and Verizon and both have been zero help. :crying:

Related

Bluetooth static on phone calls

I recently purchased a 2016 Lexus RX350. When I use the bluetooth during phone calls, there is terrible static. The music streams fine with no static. It is only happens on voice calls. I do have Marshmellow on my G4. It worked fine with my 2014 GS350 with Marshmellow 6.0. I did a factory reset along with pairing and unpairing. Is there a way to download the bluetooth module from Android 5 and replace the new bluetooth program with the old. I have notice that this is also a problem for new Infiniti vehicles. Thanks
I've experienced similar bluetooth static issues with my LG G4 after upgrading to Marshmallow. After a quick reboot the problem goes away, but it comes back minutes later. I have a LG HBS-750 and a less fancy 2013 Honda Accord LX.
I had the same problem, did you fix it yet? LG G4 and 2016 RX 350 can't go together .
Same issue with Lexus and BT
JerryL356 said:
I recently purchased a 2016 Lexus RX350. When I use the bluetooth during phone calls, there is terrible static. The music streams fine with no static. It is only happens on voice calls. I do have Marshmellow on my G4. It worked fine with my 2014 GS350 with Marshmellow 6.0. I did a factory reset along with pairing and unpairing. Is there a way to download the bluetooth module from Android 5 and replace the new bluetooth program with the old. I have notice that this is also a problem for new Infiniti vehicles. Thanks
Click to expand...
Click to collapse
Hi - I have the same issue with my LG G4 and connecting BT to my Lexus. Im so pissed. Spent all this money on the car and cant get the phone to connect properly. I can play music although it pauses every 20 seconds. But using as a phone is impossible. It's so staticy that you cant hear on either end. Lexus dealership was useless. LG was useless and Verizon blamed both of them. Have you found anything that works?

Bluetooth issues

I read through all the threads and did not see this one. I can't connect to the Android head unit in my truck with the Pixel. It worked fine with the 5x on Nougat 7.0 but not the Pixel. I have reset them both to no avail. I read today that it is a known issue with 7.1 that Google is addressing "Google's new phone is having trouble pairing or staying connected to Bluetooth in many cars" but worried since I did not see it on here maybe its my phone. Plus my head unit is essentially an Android tablet in the dash. Has anyone else experienced this?
I have mine connected to my 2006 Charger Uconnect without any problems. It sounds wonderful and does not disconnect. I have also connected it with several wireless speaker without any issues.
Sometimes rebooting the phone temporarily fixes bluetooth connections issues.
Has any experienced no ring-back tones when doing an outgoing call when connected to a Bluetooth headset device but making the call from the phone? It only stated occurring(I think) with the November release. I am on Verizon.
It appears the phone does switch to handset speaker until the call is connected. Very annoying for me as I use an in house Bluetooth device that connects to my in house phone.
There are known issues with Bluetooth connections and vehicles. See this thread from the product forums:
https://productforums.google.com/forum/#!msg/phone-by-google/SZrziPyWiHw/jmV8CjeRBwAJ

Bluetooth issue with car stereo

EDIT: KNOWN ISSUE https://us.community.samsung.com/t5/forums/v3_1/forumtopicpage/board-id/GS8QA/page/1/thread-id/299
Anyone else had any connectivity issues? 2013 Toyota 86 and i cant connect to the car stereo... may be time to get Android Auto, finally have a reason
But, in the meantime, i would love to hear from you if you've managed to connect.
2016 Ford Mustang GT with Sync 3. Android auto and bluetooth both work as expected with 0 issues (other than personally I think android auto blows monkey chunks.)
xkwizt said:
EDIT: KNOWN ISSUE https://us.community.samsung.com/t5/forums/v3_1/forumtopicpage/board-id/GS8QA/page/1/thread-id/299
Anyone else had any connectivity issues? 2013 Toyota 86 and i cant connect to the car stereo... may be time to get Android Auto, finally have a reason
But, in the meantime, i would love to hear from you if you've managed to connect.
Click to expand...
Click to collapse
Have a 2015 Camry Hybrid and don't have an issue connecting to my Entune Audio system.
14 Grand cherokee SRT with 8.4 Uconnect and no issues at all. My iphone 7 plus wont stream smoothly to my headunit (choppy audio) but the S8+ does.
No issues connecting to the aftermarket deck in my jeep or the factory system in my 2017 work Chevy Equinox.
No problem connecting with the radio on my 2016 RAV-4.
2011 civic. No issues other then it takes a little longer to connect than my last phone, and my car no longer displays artist/track info. Hopefully it'll get fixed in an update.
pizzlewizzle said:
2011 civic. No issues other then it takes a little longer to connect than my last phone, and my car no longer displays artist/track info. Hopefully it'll get fixed in an update.
Click to expand...
Click to collapse
Unfortunately, it won't happen. Samsung phones haven't displayed metadata on Civic stereos since the Note4. It's something about Samsung's custom Bluetooth stack when they upgraded it to Bluetooth 4.0; it doesn't offer full backwards compatibility. It will connect and play audio and even respond to controls via BT, but no metadata. And those apps that circumvent the issue by transmitting metadata in an alternate way, none of them work. We Samsung/Civic users have been fighting with this for a few years now to no avail.
And Honda doesn't put out updates for their stereos, so nothing will ever be fixed from their end. The only "solution" is to get a different stereo or a newer car. Or a new phone.
That's the worst part – every other phone works fine. iPhone, LG, Motorola, Pixel... It's just Samsung phones that don't play nice with older Honda stereos.
I am having an issue where call audio and contacts work between my T-Mobile S8 and Kia Optima EX 2012 with the Navigation/Infinity system, but no Streaming audio. There is no option on my phone for it, and I can Enable/Disable Streaming Audio on the car, pair, unpair, try different combinations, even factory reset the head unit and the Bluetooth on the head unit. Nothing so far. My car does show what's playing, but it still only plays through the phone and I can pause, skip, etc. from the car.
Anybody else had/has the same issue?
xkwizt said:
EDIT: KNOWN ISSUE https://us.community.samsung.com/t5/forums/v3_1/forumtopicpage/board-id/GS8QA/page/1/thread-id/299
Anyone else had any connectivity issues? 2013 Toyota 86 and i cant connect to the car stereo... may be time to get Android Auto, finally have a reason
But, in the meantime, i would love to hear from you if you've managed to connect.
Click to expand...
Click to collapse
I know you posted this a while ago - but I have never had issues connecting blue tooth to my personal car (BMW X1) - I also travel heavlily and I have never had issues connecting to a variety of different rental cars, Fords, Kias, Toyota, etc.
Hope you found a fix or got it working
Stock stereo in a 2014 Toyota FJ Cruiser. I have no problems connecting, streaming audio, or making phone calls. My audio streaming does play with a lot of cracks, but it still plays. I might mess with EQ settings but I haven't had a chance yet.
2015 WRX with stock stereo (no nav, non-Harmon version). Here are the seemingly random issues I have with bluetooth:
- Connects fine most of the time, but will sometimes connect and the audio will be muted and requires me to pause the track on my phone and then press play.
- Audio will cut out at times and revert to playing through the phone's speakers, but the phone will still be connected and call audio will play through the car speakers and I can still control the track next/previous with my steering wheel controls.
- Audio will not connect sometimes when my wife is in the car wearing her FitBit, even with my phone's auto discovery turned off and nearby devices turned off.
- Track info sometimes gets stuck on the currently playing track and will not change until the car is turned off, the app is closed and process killed, and connection is made again.
Like I said, these issues appear to be random and seem to get worse when someone else is in the car with me or when I'm wearing an Android Wear watch. I've played with every connection setting I can in my phone but I'm sure this all boils down to it being a crappy stereo system. Nothing like being on the freeway during the beginning of a long commute and having my music cut out on me and having to switch back over to the (ugh...) FM radio.
Sevael said:
Unfortunately, it won't happen. Samsung phones haven't displayed metadata on Civic stereos since the Note4. It's something about Samsung's custom Bluetooth stack when they upgraded it to Bluetooth 4.0; it doesn't offer full backwards compatibility. It will connect and play audio and even respond to controls via BT, but no metadata. And those apps that circumvent the issue by transmitting metadata in an alternate way, none of them work. We Samsung/Civic users have been fighting with this for a few years now to no avail.
And Honda doesn't put out updates for their stereos, so nothing will ever be fixed from their end. The only "solution" is to get a different stereo or a newer car. Or a new phone.
That's the worst part – every other phone works fine. iPhone, LG, Motorola, Pixel... It's just Samsung phones that don't play nice with older Honda stereos.
Click to expand...
Click to collapse
I have the same issue. Sound is clear, music plays fine, wheel commands work fine... even the contact list, which only showed partially (200 contacts or so), now shows all of them...
But Title/Artist/Album do not show up, only says Samsung S8.
How do I enable the metadata?
thunderdrome said:
How do I enable the metadata?
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Click to collapse
As I outlined in my post, you can't.
Why not?
I have the same issue, calls work, changing track, music playing, good quality of sound, contact info, full phonebook (on the S2 it was just 200 contacts or so).... but no media metadata! This is software issue and it seems that in other units than the Civic (maybe post AVCRP 1.3) it works...

bluetooth no call audio pixel

I used to be able to hear calls and media whilst connected to bluetooth in my car. one day it just stopped working. media still works but when i make a call or receive one, there's no audio. calls ,audio, and contacts are all checked in bluetooth settings. i've forgotten devices, rebooted, reconnecting, and nothing helps.
bluetooth connects to everything fine, but no call sound over any accessory i try. got a new car and it won't work in there either. i'm on android 7.1.2 .
searched all over and plenty of people are having these issues but none of the posts i've read solve my problem. any help would be appreciated
Hey hey, I have a 128GB pixel with the same issue. I actually opened a case with Google support today about it. about 3 months back, only phone audio stopped working in my car. I was hoping the 8.0 update would fix it but it did not. I have a 2017 Honda Civic LX. I tried everything on my phone - even factory reset. Media audio works, I can play Spotify just fine but when i get a call, I can not hear the other person and they cannot hear me. The phone indicates it is connected via bluethooth... I'll try to update this post with what they find.
marc.ientilucci said:
Hey hey, I have a 128GB pixel with the same issue. I actually opened a case with Google support today about it. about 3 months back, only phone audio stopped working in my car. I was hoping the 8.0 update would fix it but it did not. I have a 2017 Honda Civic LX. I tried everything on my phone - even factory reset. Media audio works, I can play Spotify just fine but when i get a call, I can not hear the other person and they cannot hear me. The phone indicates it is connected via bluethooth... I'll try to update this post with what they find.
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Click to collapse
128G pixel here. This happens with every Bluetooth device I connect it to. 2 car stereos, 2 speakers, and a headset. All worked fine and suddenly one day... Didn't. I was hoping O Would fix it with all the Bluetooth bug fixes and changes they implemented.
Sent from my Pixel using Tapatalk
Darn, so the issue is a bit different. Mine works fine on a couple of other speakers I have.
Did anyone ever solve this? I've got the same issue, but it effects *all* my Bluetooth devices, but only when I am switched to my secondary user profile.
I've reset the phone app but no dice.
My phone will say it is connected to the Bluetooth device for the phone call. If I switch to speaker or phone and then back to Bluetooth, it works. Anyone else have similar?
wormbo said:
Did anyone ever solve this? I've got the same issue, but it effects *all* my Bluetooth devices, but only when I am switched to my secondary user profile.
I've reset the phone app but no dice.
Click to expand...
Click to collapse
Hi!
After hours of Googling you are the first I found who has the same error.
I have a Lenovo TAB4 8+, my kid wants to use Zoom and his Bluetooth headset but only the speaker and mic on the tablet works. I tried fresh install, without luck:
There are 4 type of users:
- Owner (primary - this is the only profile which works for calls on bluetooth headset)
- Standard Users (secondary - bt headset only supports listening: Spotify etc..)
- Child (bt headset only supports listening: Spotify etc..)
- Guest
The bluetooth headset is working with other devices, but not with this one. Unfortunately I have no other android device which supports multi-user.
Moreover, there was an hour when bt call worked from secondary user, but couldn't find out what is the problem.
Can anybody help me on this?
Best regards,
Karoly

Bluetooth issues on Oreo 8.0 & 8.1 update

Hi,
Since the Oreo initial update (8.0), when playing Youtube musics in my car, the title of the videos are not synced with the radio screen (a VW Passat). The first video played, the title is correct but from that point it basically stops updating or shows a previous played video title and not the correct one being played. On Nougat it worked perfectly...
So, I heard that Oreo 8.0 had some Bluetooth issues that Google addressed in Oreo 8.1. (you can imagine my question, right? ). When will Huawei release the update to our Mate 9?
BTW, anyone having Bluetooth issues with Oreo 8.0 that would like to share here?
Txs.
I've been having BT issues since the Oreo 8.0 update as well. For me, I use a BT to FM modulator for my car. Used to connect to it with zero issues before update. Now since, sometimes it won't even connect unless unpair and re-pair the device. This does not happen with any of my other BT devices oddly.
Sent from my Huawei Mate 9 using Tapatalk
In Developer Options I noticed there were options to change Bluetooth codec and bitrate. I have no idea if this will help, but it might be worth a try.
I get a crackling sound (BT headset), but sometimes also when I'm connected to the car in phone calls only, both ends of the conversation. I think my issue is more with an overloaded system at "quitting time". AT&T doesn't have enough towers in my area.
Had a BT issue with our car today (2014 Kia Rio). It failed to pick up when I told it to connect. ( Phone said connected but car didn't follow suit).Deleting the pair from the phone and the car plus a reboot fixed the issue for me. Sitting on B366 with stock everything.
My experience has been the opposite, running 8.0.0.366 (C432) with no BT issues. No issues now, no issues before under Nougat.
That includes connecting/streaming to cheap whiteline BT speakers, Sony BT speaker, Bosch and Clarion car radios, LG TV Soundbar, Xiaomi BT car lighter adapter, Gear S3 Frontier, Xiaomi Mi Band 2, sending files to a P20, sending files to a 2014 MacBook Air, etc.
All flawless, no disconnections even after extended periods of time (1h30 streaming continuously), no drop in sound quality, same long range.

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