Related
Does anyone know if AT&T is going to allow you to preorder this phone? I really want to be guaranteed one on Sunday!
I was wondering the same thing. I was also wondering if other merchants like Best Buy would carry the phone on launch day.
I'm just gonna be there at 11am when the store opens on Sunday. I went and asked about it a couple days ago at the local ATT store and they had no idea they were even going to carry it. Kind of dissapointing really, but that just means they haven't been hyping the phone, and I'll be able to get one for sure
An AT&T customer service rep said "no" to pre-ordering. I'll just order it online on Sunday. Why risk having to pay a store's re-stocking fee in the event you want to return / exchange it? Not being negative - just realistic.
It will available. Its not a Iphone. Only tech savvy people like us will be interested in these type of phones. No pre order necessary. I don't understand how and why people are willing to stand in a line for hours for crap like that.
less hype = loyal customer base and less teenagers showing off their new phone and complaining it isn't like the iphone >.> I seriously hate it when younger kids (10~14) have a smart phone and barely know how to use it, ahem I'm talking about you grade schoolers with blackberries
still awaiting confirmation if it is 350$ but I'm really hoping that it isn't sold out when i attempt to get one by the end of next week =[
less hype = less stock = one phone per store.
You telling me there's no person in a 5 mile radius around me that doesnt also want the captivate?
caelestis2 said:
less hype = less stock = one phone per store.
You telling me there's no person in a 5 mile radius around me that doesnt also want the captivate?
Click to expand...
Click to collapse
LOL no one carries one unit per store.
I called 4 BestBuy stores around me and none of them know if they will have it Sunday. Most of them said to call back later to see if they came in on their truck this week. Doesn't surprise me AT&T stores don't know about it. The one by me, I told them they had the Aria, but they didn't believe me until another guy came out of the back room with one and said "Is this what you were talking about?" wtf?
Danni3 said:
less hype = loyal customer base and less teenagers showing off their new phone and complaining it isn't like the iphone >.> I seriously hate it when younger kids (10~14) have a smart phone and barely know how to use it, ahem I'm talking about you grade schoolers with blackberries
still awaiting confirmation if it is 350$ but I'm really hoping that it isn't sold out when i attempt to get one by the end of next week =[
Click to expand...
Click to collapse
Its confirmed on ATT Twitter now! $350 off contract
fade2black said:
I called 4 BestBuy stores around me and none of them know if they will have it Sunday. Most of them said to call back later to see if they came in on their truck this week. Doesn't surprise me AT&T stores don't know about it. The one by me, I told them they had the Aria, but they didn't believe me until another guy came out of the back room with one and said "Is this what you were talking about?" wtf?
Click to expand...
Click to collapse
I've chatted with AT&T reps online who, when asked about the Captivate, had no idea what I was talking about. And this is a product that's 5 days away. Let's cut to the chase. My experience has shown that - generally speaking - we know a lot more about their product line than they do. It would be a good thing if their employees shared our passion.
fade2black said:
I called 4 BestBuy stores around me and none of them know if they will have it Sunday. Most of them said to call back later to see if they came in on their truck this week. Doesn't surprise me AT&T stores don't know about it. The one by me, I told them they had the Aria, but they didn't believe me until another guy came out of the back room with one and said "Is this what you were talking about?" wtf?
Click to expand...
Click to collapse
I went to an ATT store near me today and the lady there said that they had gotten their demo but not the shipment. She said that she didn't normally get excited by phones, but this one she was pumped about. She had to check with someone else to confirm the Sunday date, though I knew about that, and she said that they didn't really know the price off contract. She also said they usually get their shipments on Wed or Thurs with the info about the phone that they need to know.
Jack45 said:
I've chatted with AT&T reps online who, when asked about the Captivate, had no idea what I was talking about. And this is a product that's 5 days away. Let's cut to the chase. My experience has shown that - generally speaking - we know a lot more about their product line than they do. It would be a good thing if their employees shared our passion.
Click to expand...
Click to collapse
Are you surprised? It's not the Jesus phone so what do they care?
p.ford said:
I went to an ATT store near me today and the lady there said that they had gotten their demo but not the shipment. She said that she didn't normally get excited by phones, but this one she was pumped about. She had to check with someone else to confirm the Sunday date, though I knew about that, and she said that they didn't really know the price off contract. She also said they usually get their shipments on Wed or Thurs with the info about the phone that they need to know.
Click to expand...
Click to collapse
I went to my local corporate store today and they wouldn't show me their demo and said they had no stock to sell. I went out to my car and called the next closest store and they told me the same thing!
I explained at the first store how a few people online had seen them in the store and even a few had purchased units and she told me if they had stock they would probably sell it but they had no stock and were HOPING they had a few for Sunday.
ctalbot said:
Are you surprised? It's not the Jesus phone so what do they care?
Click to expand...
Click to collapse
I wouldn't put up with it if I were in upper-level management at AT&T. Either you give a damn or get out. The store managers should be ashamed that some of their employees are uninformed and, worse, uncaring. And the district managers should be ashamed...and so on. If we have to educate them about their product line then we should be receiving a portion of their salaries. During a chat session today with a CSR at AT&T I sent him the link about the upcoming release of the Captivate.
There are no excuses.
AT&T is making a huge mistake by not hyping this phone. They obviously don't know how great of a product they have and to be the first in the US to release it! I realize they are trying to stay close with Apple, but come on!! Unleash the beast! Give the consumers what they want! Oh yeah and Apple, LMAO... http://news.cnet.com/8301-13579_3-20010212-37.html
Jack45 said:
During a chat session today with a CSR at AT&T I sent him the link about the upcoming release of the Captivate.
There are no excuses.
Click to expand...
Click to collapse
I had a chat session with a CSR today also and the guy pretty much said "Check out att.com/android for any news about this phone." Like everyone else said, we seem to know more about the phone than AT&T itself.
kennethpenn said:
Its confirmed on ATT Twitter now! $350 off contract
Click to expand...
Click to collapse
This is a pretty douchey thing to ask for a newb like me, but can you provide a link for that tweet?
Not doubting, just hoping.
http://twitter.com/ShareATT
@harishv79 - The Captivate is $350 w/o contract
9:32 AM Jul 12th via web in reply to harishv79
Click to expand...
Click to collapse
Haven't we known the off-contract price for a week or so now? Maybe I just dreamed it, who knows
I had to ask around at three stores before I found one where they even knew that the Captivate was coming out (the first two had no clue when it was coming out, if AT&T was even sending them any, or when). At the third store though, the guy was awesome and let me sign up to be notified as soon as they get it sometime next week (hoping for Sunday or Monday), and he said he'd put one aside for me.
I do hope Wirefly/Amazon puts the Captivate for sale online for under $200, like how they're selling the Aria for free with a contract, but I'll get it in store if not.
There was a rumor going around the Radioshack might be giving the inspires out early - can anyone confirm a case of this? I had called two stores and they both said no, however if someone can confirm a positive on this - I will keep calling!
The stores were given strict instructions not to. Plus many of them have likely not received their stock yet.
mentalcase said:
The stores were given strict instructions not to. Plus many of them have likely not received their stock yet.
Click to expand...
Click to collapse
Thanks, this is what I thought. When I reserved mine the guy said that the system won't even allow them to sell them until Sunday... but then again on various message boards there were people saying the Radioshack sales rep that they pre-ordered their phone with said they would call them if they got them early. If the sales reps are unsure of information, they should just not say anything.
acPIZZA said:
If the sales reps are unsure of information, they should just not say anything.
Click to expand...
Click to collapse
Keep in mind that a Radio Shack employee isn't much higher on the ladder than a McDonald's employee. So you can't expect much common sense from them. lol
Donatron said:
Keep in mind that a Radio Shack employee isn't much higher on the ladder than a McDonald's employee. So you can't expect much common sense from them. lol
Click to expand...
Click to collapse
Well, maybe a little higher than McD's employee... but I haven't been inside McD's in about 12 years.
My Radioshack guy was way to "YEAH BRO, TOttalLy bro! Sick Phone Bro!!" for my taste. I'm not really a personable shopper... I kinda want to get in, take care of business and get out while in a store.
I actually just came from a radioshack after calling the store and she told me I could buy one...I was like are u sure?? She said yeah ..come over...I rushed over there to talk to her, she went back to get it and give it to me and her manager saw her...and said no! What a **** lol...anyways she atleast opened the box and let me play with it for awhile...thing is sexy! Feels so solid..camera is awesome ...and btw everyone *****ing about the battery cover being tough to come off is either a like girl or a retard...got it off in no time...can't wait till Sunday now! Ima pick one up first thing
Oh btw it booted up super fast, and asphalt 5 HD installed
Sent from my Liberty using XDA App
man I was just in radio shack today and they wouldn't let me pre order - they said they'll only have 4 left after the pre orders so I'd better be there when they open on sunday if I want one.
Went in my local Radio Shack yesterday, and they told me the pre order deadline was on Wednesday. Anyhow, they called me today and have one with my name on it for Sunday morning pick up. I doubt if these people will let one go early.
I also pre-ordered from RS and have been trying to get them to give it to me early, lol. When I pre-ordered on the 8th, guy said they were getting it in on the 10th and I could pick it up then!
So I went back on the 10th and unfortunately there was a different guy working and he refused to give it to me. Bah! I think it depends on the person there, some people seem to be more/less knowledgeable that others.
That being said, just heard Costco has them now and are being sold. I'm going over soon and see if they sell them off-contract. If not, then I'll swing by RS again and see who's working tonight, lol. Worth a try.
Looks like the only chance I have to get this a little early is to drop by RS before closing on Sat night, and hope they're cool enough to let me walk out with it...
I don't know why ATT is making such a big deal about the 13th release date. If a store has in stock, who cares!
Mine opens at 10...guess i'll go try my luck
I tried to get mine today but no luck. I even said that I'm flying for business and won't be able to make it tomorrow, but still.
Sent from my Galaxy Tab using XDA App
I tried with no luck. Radioshack has their sku locked so it won't even ring up. Very disappointing and a waste of a drive. Oh well 1030 tomorrow isn't too far off...
Called my radio shack today and no luck either. Was told they couldnt release them until tomorrow, and that they hadnt even got them in yet, truck was supposed to come later today.
WHERE IS THIS SURVEY ON THE RECEIPT? I can't find it anywhere - I think it might have been cut off? Do you enter your order information on the online survey site? If so, can someone please post the URL to the survey? Would be much appreciated, thanks!
I went in today and bribed the Guy to sell me one and he finally caved and went to ring me up....only to find out the sku wasn't recognized and it was literally impossible to buy guess I will be there bright and early. On a side note I also went in to att to ask about the price off contract as I heard it was 399 at corporate stores only for them to rudely tell me that because there wasn't a price tag yet that they couldn't tell me. Wtf att?? That kind of bull**** is probably why I will still buy at radio shack even if att is cheaper.
Sent from my GT-I9000 using XDA App
Got mine today from Radio Shack. Got to know the tricks. I was buying outright so that may have been the difference. He rang me up with 481.49 in gift cards. He will use those gift cards to ring the actual phone tomorrow. I waled out with a phone and was happy. I do have to make a return trip to get my real receipt. Radio Shack is supposedly $50 higher than COR stores on an outright purchase. I had a Otterbox Defender IP4 that I was given from there for Christmas. He took that back which netted my price down to about the same as the COR stores. If I did not have the freebie $50 off, I would have just waited to get it at a COR.
laxwillsch said:
I went in today and bribed the Guy to sell me one and he finally caved and went to ring me up....only to find out the sku wasn't recognized and it was literally impossible to buy guess I will be there bright and early.
Click to expand...
Click to collapse
Haha, I considered that also, slipping the guy a $20... but if the sku won't even take, then I guess I'll just have to wait until Sunday morning.
BTW, I was looking at my pre-sale receipt and it does not mention the 2/13 release date at all - it only says they'll hold it for 3 days after getting it in stock. I suppose if you wanted to be a giant PITA, you could make a fuss out of it, but whatever... I'll just wait.
Been into two stores now looking at the one x and when the rep asks how they can help me I tell them I am there to look at the one x and they don't say another word after that. It's too bad cause I really want to try and talk one of them into selling me one early. It almost seems like they brave no idea about them at all. I asked if they had a gray one I could look at and the girl today looked at me like I had three heads.
Sent from my Desire HD using XDA
Yeah its pretty much the same here, hell most don't even know they have a demo model up, and it's funny how they keep telling me that's its not out yet
Sent from my SGH-I897 using Tapatalk
Yeah, same thing here. I spotted the phone from across the store, and when the lady asked if she could help I told her I was here to look at the HOX, she ignored that and thought I was talking about the Beats radio that it was attached to.
My local store kept trying to lead me to the ifruit 4s display lol.
Sent from a little blue planet, third from the sun.
I called two local AT&T stores this morning. One said they had a demo unit on the floor. The other said I could play with one if I came in.
I went to the store that said I could play with one and a sales rep handed me his. Said he had had it for a week. It was the white model. It was pretty dirty. I hope that isn't common.
I'll post my impression plus pics once I hit 8 posts. I'll be posting a link to where I wrote about the One X in a different forum.
Called my AT&T store this morning, they said they had it out on display. Went in tonight after school, and they guy said something about how it "wasn't released yet" and it had been "pulled by corporate" or something and they weren't allowed to have them out on display until the 6th. Shady as hell, and now I don't know if I want to pre-order and pick it up there, who knows what's going on with those idiots?
the manager at my local corp. store let me check it out then said "just pretend that you didn't see it yet"
blairh said:
I went to the store that said I could play with one and a sales rep handed me his. Said he had had it for a week. It was the white model. It was pretty dirty. I hope that isn't common.
Click to expand...
Click to collapse
Some people just don't touch the phone with dirty hands and then never wipe off the phone... Lol. I've been one to text while eating pizza, I'll make sure not to do it with my HOX
They work on commission. They aren't going to help you on a product they can't sell yet.
homeboy at my store told me since my contract expires april 28th he can sell me a HOX on may 1st but i cant tell anyone ! lmao
vioalas said:
Some people just don't touch the phone with dirty hands and then never wipe off the phone... Lol. I've been one to text while eating pizza, I'll make sure not to do it with my HOX
Click to expand...
Click to collapse
I like the white but worry that it will look like a white apple keyboard after a few weeks. Afraid it might start to turn yellow in the back.
At&t reps
I always hate it when I seem to know a lot more than the at&t sales reps. They are the ones selling it and should honestly know more than me! I not that big of a phone geek either.
I also don't understand how a few people got it early. I called two AT&T stores and both said they won't have any stock in until May 6. ):
slaughtercolors said:
I always hate it when I seem to know a lot more than the at&t sales reps. They are the ones selling it and should honestly know more than me! I not that big of a phone geek either.
Click to expand...
Click to collapse
although i do read alot on phones, i understand where your coming from. you would think a saleman would have an answer to every question...or at least one. it truly is sad.
chaosjh said:
although i do read alot on phones, i understand where your coming from. you would think a saleman would have an answer to every question...or at least one. it truly is sad.
Click to expand...
Click to collapse
Yeah most are clueless and its sad they dont even know that places like XDA exist. I am lucky that our local corp store manager does know XDA and is a regular poster here though I am not supposed to tell
I had the total opposite experience at the Rogers store last week. Told the guy I was looking for a One X and he's all "yeah, great phone bro. I know we got some in, just let me check."
Turns out there weren't any in when I walked into the store, but a shipment was actually delivered while the guy was looking. Now that's some good timing. I may have been the first one in Toronto to pick one up! (If anyone got one earlier than 1:30pm EST on April 20th, then I guess you beat me to it.)
I went into my local official AT&T store today to see if they had one on display and fortunately they did. It was set up playing MOG to display the Beats Audio speaker they are selling. The sales rep I dealt with knew what was up, he even knew the release date. We had a good chat about the phone and how nice it was. I have a GSM Galaxy Nexus right now, and I will miss stock Android but Sense 4 is really not too bad. I had 2 updates with AT&T burning a hole in my wallet so I went ahead and did the preorder. I know I could have saved $50 to get it elsewhere, but I have had some bad experiences in the past getting my unlimited data plan stripped off of my plan when I got a phone for cheap at Costco. Now that I have unlimited LTE I don't think I will have to worry about plan changes for a long time. I decided it was worth $50 to not have to go through the hassle I went through last year when I upgraded to an Inspire and spent a month trying to get my unlimited data put back on my plan. The only bad thing is that on the AT&T map I live about 4 miles out of LTE, but at least I work in an LTE area.
So now May 4th (or hopefully sooner) I will have the phone with my unlimited LTE attached sitting on my doorstep.
lol, I just witnessed an "Epic mouth foaming" full fledged melt down in a BB...
I started to laugh and the person gave me the stare down of doom, made me chuckle some more.
And then I asked the CSR if they had cheese to go with all the "wine" they just received... The girl teared up a bit and then asked if I would like to apply for a BB CC...
How does a grown person just "Melt down" @ 10:15 in the morning over a device that's not supposed to be released to them until the 10th?
To all the CSR's that are going to be yelled at, called names, need to get a manager or call the cops today. "We" as in the royal "We" apologize in advance. Good luck and please keep sane today.
My mom is coming in to get a phone. All she knows is that it is big, and she doesn't have to squint to see the text messages when the she doesn't have her glasses on.... She won't yell or scream at you. She won't complain about not having accesories. All you have to do is transfer her contacts and photo's. And show her how to assign ringtones. Please be nice to her
Big phones FTW!!!!!
This forum has actually made me feel bad for what the CSR's go through. I've always been more than polite to them (because who wants to help an asshole?) but I've silently resented them for not trying to be more sympathetic. Well I see why now, they put up with so much of peoples **** it makes them callous. I'm sure we have some members on this forum that are CSRs and I would love to hear some horror stories :laugh:
Thank you!!!! Lol. Its not always fun with some customers but they usually make for great stories down the road.
Sent from my HTCONE using xda app-developers app
I actually just got off the phone with Verizon to ask about International roaming plan options and asked about shipping date for the Note 3 for the hell of it.
The woman I spoke to was like 'Oh yeah, we have it'
I got excited.
Then she said 'It's available on 10/10 for pre-order'
Sadness ensues.
Oh well,..one of my friends said it as well as someone on the forum that the best part of getting a new phone is the anticipation. I've been having lots of best parts with all this anticipation!!
Only (6) more days until this amazing device is in my hands!!! I'll have all my accessories [static screen protector, Spigen case, 64GB Samsung Pro Micro SD] here sitting at my desk eagerly awaiting it's arrival.
We will be treated to some very Epic, Epic I tell you, tales of the stupidity and audacity of unreasonable consumers in the next 2 weeks.
Things I have heard people tell CSR's in a "loud" tone to voice their personal displeasure of not getting what they want on launch day of many phones @ the Corporate Sprint Store on La Cienega & 3rd in Beverly Hills.
"Well why aren't there any covers??
How am I supposed to protect my phone?
I am holding you responsible if I scratch my phone!!
What kind of Company are you??
I can't wait to move to another carrier
I want to speak to a manager
What do mean we can't call Samsung and get this fixed.
Do you know who I am
I spend "X" amount in this store every year
I need a Xanax
You just wasted an hour of my time
What do you mean I could have made an appointment
I have important business to do and I absolutely need this phone"
In my country........
Eventually police show up because a customer or 5 will call them even if the CSR's won't.
I have dealt with the same store for years now. They try to help as much as they possibly can and the majority of the customers appreciate them calling corp sprint and working stuff out. Maybe because its a corporate store or maybe because of the clientele. But Christ, some people are complete douche nozzles... Without any tack or situational awareness. But the CSR's at this store are definitely very understanding and courteous.
Heh. Any chance this is in LA? I've been on the phone all morning with an AT&T rep who's been calling AT&T stores in the LA area trying to find me a black Note 3. None of them have inventory, but apparently some crazy lady is calling around giving everyone a hard time lol.
EDIT: Turns out they do have the black ones in stock after all. Sorry for the misinformation!
bigmout said:
Heh. Any chance this is in LA? I've been on the phone all morning with an AT&T rep who's been calling AT&T stores in the LA area trying to find me a black Note 3. None of them have inventory, but apparently some crazy lady is calling around giving everyone a hard time lol.
Click to expand...
Click to collapse
Pasadena Best Buy has them in Black for AT&T also the Glendora Best Buy has them as well...
grifter9931 said:
Pasadena Best Buy has them in Black for AT&T also the Glendora Best Buy has them as well...
Click to expand...
Click to collapse
Unfortunately, I have to get mine through an AT&T company store because they're doing an early upgrade for me.
bigmout said:
Unfortunately, I have to get mine through an AT&T company store because they're doing an early upgrade for me.
Click to expand...
Click to collapse
A few stores have them in stock
http://www.att.com/shop/wireless/devices/samsung/galaxy-note-3-jet-black.html#fbid=CB0uUHuHndD
grifter9931 said:
A few stores have them in stock
http://www.att.com/shop/wireless/devices/samsung/galaxy-note-3-jet-black.html#fbid=CB0uUHuHndD
Click to expand...
Click to collapse
Crazy... I just called and confirmed. They have them in stock -- including two of the stores the AT&T rep called this morning. Gonna see if I can pick one up after all. Cheers!
grifter9931 said:
Things I have heard people tell CSR's in a "loud" tone to voice their personal displeasure of not getting what they want on launch day of many phones @ the Corporate Sprint Store on La Cienega & 3rd in Beverly Hills.
Click to expand...
Click to collapse
Damn that sent a chill down my spine... right across from the Beverly Center... I used to work up in that mall back in the day and I waited at the bus stop right there on the corner of 3rd and La Cienega every damn day... miss that time and place... hmmm... small internet
b00mb00mchuck said:
Damn that sent a chill down my spine... right across from the Beverly Center... I used to work up in that mall back in the day and I waited at the bus stop right there on the corner of 3rd and La Cienega every damn day... miss that time and place... hmmm... small internet
Click to expand...
Click to collapse
lol very small indeed...
grifter9931 said:
lol, I just witnessed an "Epic mouth foaming" full fledged melt down in a BB...
I started to laugh and the person gave me the stare down of doom, made me chuckle some more.
And then I asked the CSR if they had cheese to go with all the "wine" they just received... The girl teared up a bit and then asked if I would like to apply for a BB CC...
How does a grown person just "Melt down" @ 10:15 in the morning over a device that's not supposed to be released to them until the 10th?
To all the CSR's that are going to be yelled at, called names, need to get a manager or call the cops today. "We" as in the royal "We" apologize in advance. Good luck and please keep sane today.
My mom is coming in to get a phone. All she knows is that it is big, and she doesn't have to squint to see the text messages when the she doesn't have her glasses on.... She won't yell or scream at you. She won't complain about not having accesories. All you have to do is transfer her contacts and photo's. And show her how to assign ringtones. Please be nice to her
Big phones FTW!!!!!
Click to expand...
Click to collapse
Not sure if you heard the news stories about two "adult" women knocking the crap out of each other at an apple store over the "golden" iphone. There just aren't enough of them so they started brawling. That is just so pathetic, it is a phone, you can order one and get it later on. Yeah I want my phone early, called BB, certainly didn't drive there to day and was told nope, the 10th. I was cool with that and figured it would be the case but hey it never hurts to ask.
RaptorMD said:
Not sure if you heard the news stories about two "adult" women knocking the crap out of each other at an apple store over the "golden" iphone. There just aren't enough of them so they started brawling. That is just so pathetic, it is a phone, you can order one and get it later on. Yeah I want my phone early, called BB, certainly didn't drive there to day and was told nope, the 10th. I was cool with that and figured it would be the case but hey it never hurts to ask.
Click to expand...
Click to collapse
Yeah there a few stories of people being .. people...
On the bright side my mom got her device and is a happy camper.Which ever CSR she dealt with was courteous and spent time showing her a bunch of stuff and filming it at the same time. Gave her a copy so she wouldn't forget any of the new things she was shown. She gave a $35 tip for their time. And bought the person a starbucks coffee.
What do you guys think if I show up maybe a hour before they open? I plan on going to the Verizon store.
Delete please double post
Worth a shot...
It's not a iPhone. There will be plenty
Sent from my iPhone using Tapatalk
^very true. Lol Best Buy even let me get it early.
hinds90 said:
^very true. Lol Best Buy even let me get it early.
Click to expand...
Click to collapse
Bastards. They wouldn't sell it to me (my wife) yesterday. Said we gotta pre order and wait for the email to pick it up.
I was able to "pre-order" a cancelled pre-order yesterday at Sams lol, but unfortunately it was silver and they seemed to be all out of pluses. I'm sure you'll find it somewhere though if you call enough stores...
I was able to walk right in my local corporate ATT store and pick up the galaxy s8 plus with no issues. I even made an appointment for opening time (9am) just to be safe, but when I got there, there was like nobody there. I was out the door with my new phone by 9:30.
Honestly, I thought it would've been a little busier, but galaxy phones just don't get the same hype as iphones.