[Bug] Mx Player stuck at 0:00 - it can not play video - MX Player

I'm using an Android tv box. MX Player can not use, for an unknown reason, videos do not play and they are stuck at 00:00.. ... when i seeking time, the pictures of video is shown but can not play, Disabling H/W+ (Network) did not work. Using H/W+, H/W or S/W encoding didn't work either. Neither does uninstalling and installing again.
I install all codec but can not fix
Plz, help me, thanks so much.
Here is log:
=========================
Application: MX Player Pro (1.7.40)
Manufacturer: WELLDO
Model: TVBOX-H3
Brand: WELLDO
Version: 4.4.2 (REL)
Build: WELLDO/dolphin_fvd_p1/dolphin-fvd-p1:4.4.2/KOT49H/20160120.174002:eng/test-keys
Kernel: Linux version 3.4.39 ([email protected]) (gcc version 4.6.3 20120201 (prerelease) (crosstool-NG linaro-1.13.1-2012.02-20120222 - Linaro GCC 2012.02) ) #15 SMP PREEMPT Wed Dec 16 21:59:52 CST 2015
CPU: 4 core(s) 1.2 GHz (family:1 features:2047)
CPU architecture: 7 (os.arch: armv7l)
CPU features: swp half thumb fastmult vfp edsp thumbee neon vfpv3 tls vfpv4 idiva idivt
Board platform: dolphin
Instruction set: armeabi-v7a armeabi
Resolution: 1280 x 672
Available screen size (DIP): 1280 x 647 (smallest: 720)
Tablet: true
Screen size: Large
Density: 1.0 (160)
Font scale: 1.0
Hardware main button: false
Touch screen: false
TV: false
Locale: en_US
Total memory: 1026504 kB (1026504kB)
Free memory: 268984 kB
=========================
Please describe the problem in detail.
What steps will reproduce the problem?
1.play video
2.stuck at 00:00
3.seeking time, it show pictures but does not play.
4.change all decoder but does not fix.
App_settings.xml:
https://drive.google.com/file/d/0B3...1Atdzh3VnNseFdVZ05YRjM4/view?usp=docslist_api
Log.text.gz:
https://drive.google.com/file/d/0B3...Vo3Z0toMHRjNXpZOTYxUFYw/view?usp=docslist_api
Build.prop
https://drive.google.com/file/d/0B3...nJHN09sMk9GWFNPY1c3cjNN/view?usp=docslist_api

ngocxuyen said:
I'm using an Android tv box. MX Player can not use, for an unknown reason, videos do not play and they are stuck at 00:00.. ... when i seeking time, the pictures of video is shown but can not play, Disabling H/W+ (Network) did not work. Using H/W+, H/W or S/W encoding didn't work either. Neither does uninstalling and installing again.
I install all codec but can not fix
Plz, help me, thanks so much.
Here is log:
=========================
Application: MX Player Pro (1.7.40)
Manufacturer: WELLDO
Model: TVBOX-H3
Brand: WELLDO
Version: 4.4.2 (REL)
Build: WELLDO/dolphin_fvd_p1/dolphin-fvd-p1:4.4.2/KOT49H/20160120.174002:eng/test-keys
Kernel: Linux version 3.4.39 ([email protected]) (gcc version 4.6.3 20120201 (prerelease) (crosstool-NG linaro-1.13.1-2012.02-20120222 - Linaro GCC 2012.02) ) #15 SMP PREEMPT Wed Dec 16 21:59:52 CST 2015
CPU: 4 core(s) 1.2 GHz (family:1 features:2047)
CPU architecture: 7 (os.arch: armv7l)
CPU features: swp half thumb fastmult vfp edsp thumbee neon vfpv3 tls vfpv4 idiva idivt
Board platform: dolphin
Instruction set: armeabi-v7a armeabi
Resolution: 1280 x 672
Available screen size (DIP): 1280 x 647 (smallest: 720)
Tablet: true
Screen size: Large
Density: 1.0 (160)
Font scale: 1.0
Hardware main button: false
Touch screen: false
TV: false
Locale: en_US
Total memory: 1026504 kB (1026504kB)
Free memory: 268984 kB
=========================
Please describe the problem in detail.
What steps will reproduce the problem?
1.play video
2.stuck at 00:00
3.seeking time, it show pictures but does not play.
4.change all decoder but does not fix.
App_settings.xml:
https://drive.google.com/file/d/0B3...1Atdzh3VnNseFdVZ05YRjM4/view?usp=docslist_api
Log.text.gz:
https://drive.google.com/file/d/0B3...Vo3Z0toMHRjNXpZOTYxUFYw/view?usp=docslist_api
Build.prop
https://drive.google.com/file/d/0B3...nJHN09sMk9GWFNPY1c3cjNN/view?usp=docslist_api
Click to expand...
Click to collapse
Kindly collect the logs immediately after playing the video. The logs you have uploaded doesn't have any playback informations.
Sent from my SM-G900H using Tapatalk

ktsamy said:
Kindly collect the logs immediately after playing the video. The logs you have uploaded doesn't have any playback informations.
Sent from my SM-G900H using Tapatalk
Click to expand...
Click to collapse
Hi, I have exactly the same problem as the thread starter. May I know how/where do I find the log on my android TV box to post here?

weischin said:
Hi, I have exactly the same problem as the thread starter. May I know how/where do I find the log on my android TV box to post here?
Click to expand...
Click to collapse
Kindly read the sticky thread about how to report the bugs/collect the logs.
Sent from my SM-G900H using Tapatalk

sorry, took me a while to get this done.
If anyone would be so kind to look at my log and see what problem I am facing. Videos just would not play and are always stuck at 00:00. I tried all sorts of combination with H/W+, H/W and S/W. Uninstalled and reinstalled did not work either.

weischin said:
sorry, took me a while to get this done.
If anyone would be so kind to look at my log and see what problem I am facing. Videos just would not play and are always stuck at 00:00. I tried all sorts of combination with H/W+, H/W and S/W. Uninstalled and reinstalled did not work either.
Click to expand...
Click to collapse
I have the same problem too using a Unblock Tech Gen2 S800 (dolphin_fvd_p1-eng 4.4.2 KOT49H 20161109 test-keys)
It worked for months until the last two days. I then tried re-flashing the ROM for a clean slate. It worked for a few hours then stopped. I had to uninstall MX Player. I hope it can be fixed.
Logs: Not allowed to post links yet.

Logs please.
Without log we cannot say what's wrong.
If you can't post links just mask it like h**p://www.google.com or leave a space anywhere in htttp like http: //www.google.com or h ttp://www.google.com
Sent from my Samsung Galaxy S5 using XDA Labs

Unblock Tech Gen2 S800:
h**ps://file.kyce.com.hk:443/sharing/JSfWeqNKQ
Here's two logs I made.
I was able to force it to play afterwards by using Background Play. But, it won't respect video aspect ratio and all videos are zoomed in no matter what I changed to.

Related

MX Player causing Xperia SP to reboot

Hi, I have been using MX Player for a long time and its a great app, but recently I have been suffering from my phone rebooting whilst using MX player.
The problem arose after I have performed a factory reset, prior to that point there was no problem at all. Since a factory reset though I can be anywhere from 1 minute to 20 mins to an hour into a film and then the app will freeze and the phone then reboots itself.
I have tried changing the decoders from S/W to H/W and H/W+ but none of these change matters.
Completely uninstalling the app and reinstalling from fresh doesn't help. Rooting the phone, clearing caches, Dalvic etc still doesnt help.
I have used MX Cat Log to get the log.txt.gz and build.prop after its restarted and am attaching them here, although not sure if it will help much because I assume the needed data gets cleared on the reboot.
Thanks for any help
=========================
Manufacturer: Sony
Model: C5303
Brand: Sony
Version: 4.1.2 (REL)
Build: Sony/C5303_1272-4687/C5303:4.1.2/12.0.A.2.254/Aff_nw:user/release-keys
Kernel: Linux version 3.4.0-perf-g1285c6c-01149-g40c437a ([email protected]) (gcc version 4.6.x-google 20120106 (prerelease) (GCC) ) #1 SMP PREEMPT Wed Aug 14 17:10:55 2013
CPU: 2 core(s) 1.73 GHz
CPU architecture: 7
CPU features: swp half thumb fastmult vfp edsp neon vfpv3 tls vfpv4
Board platform: msm8960
Instruction set: armeabi-v7a (+armeabi)
Resolution: 720 x 1184
Available screen size (DIP): 360 x 567 (smallest: 360)
Tablet: false
Screen size: Normal
Density: 2.0 (320)
Font scale: 1.0
Hardware main button: false
Locale: en_GB
Total memory: 784440 kB
Free memory: 17456 kB
=========================

[Q] Application crash.!!!

Manufacturer: Sony
Model: C2104
Brand: Sony
Version: 4.2.2 (REL)
Build: Sony/C2104_1272-2375/C2104:4.2.2/15.3.A.1.17/Android.1016:user/release-keys
Kernel: Linux version 3.4.0-g74b701b-00054-gde56c65-dirty ([email protected]) (gcc version 4.6.x-google 20120106 (prerelease) (GCC) ) #1 SMP PREEMPT Wed Mar 26 01:24:53 CST 2014
CPU: 1 core(s) 1.03 GHz (family:0 features:0)
CPU architecture: 7
CPU features: swp half thumb fastmult vfp edsp neon vfpv3 tls vfpv4
Board platform: msm8960
Instruction set: armeabi-v7a (+armeabi)
Resolution: 480 x 782
Available screen size (DIP): 320 x 496 (smallest: 320)
Tablet: false
Screen size: Normal
Density: 1.5 (240)
Font scale: 1.0
Hardware main button: false
Locale: en_US
Total memory: 860832 kB (860832kB)
Free memory: 14180 kB
=========================
Please describe the problem in detail.
When I start to open some of the videos I think MKV format, it always crash which means totally freeze/hang. In that situation I could not do anything not even switch off my phone. Its totally irritating.....
I select YUV to watch movies I think it sometimes because of this happened. But I try also with the same setting in VLC player and it doesnt have that problem with same movie file. Sorry for my bad English.!!!
Zkmarak9 said:
Manufacturer: Sony
Model: C2104
Brand: Sony
Version: 4.2.2 (REL)
Build: Sony/C2104_1272-2375/C2104:4.2.2/15.3.A.1.17/Android.1016:user/release-keys
Kernel: Linux version 3.4.0-g74b701b-00054-gde56c65-dirty ([email protected]) (gcc version 4.6.x-google 20120106 (prerelease) (GCC) ) #1 SMP PREEMPT Wed Mar 26 01:24:53 CST 2014
CPU: 1 core(s) 1.03 GHz (family:0 features:0)
CPU architecture: 7
CPU features: swp half thumb fastmult vfp edsp neon vfpv3 tls vfpv4
Board platform: msm8960
Instruction set: armeabi-v7a (+armeabi)
Resolution: 480 x 782
Available screen size (DIP): 320 x 496 (smallest: 320)
Tablet: false
Screen size: Normal
Density: 1.5 (240)
Font scale: 1.0
Hardware main button: false
Locale: en_US
Total memory: 860832 kB (860832kB)
Free memory: 14180 kB
=========================
Please describe the problem in detail.
When I start to open some of the videos I think MKV format, it always crash which means totally freeze/hang. In that situation I could not do anything not even switch off my phone. Its totally irritating.....
I select YUV to watch movies I think it sometimes because of this happened. But I try also with the same setting in VLC player and it doesnt have that problem with same movie file. Sorry for my bad English.!!!
Click to expand...
Click to collapse
In which decoder this happens? All three ?
Did you enable deinterlace?
If you haven't then,
1. Can you try after disabling hardware acceleration in Settings 》General.
2. If it's still not working try again after disable h/w audio track selectio selection
If nothing works can you clear the data, reinstall the app from playstore & try again
ktsamy said:
In which decoder this happens? All three ?
Did you enable deinterlace?
If you haven't then,
1. Can you try after disabling hardware acceleration in Settings 》General.
2. If it's still not working try again after disable h/w audio track selectio selection
If nothing works can you clear the data, reinstall the app from playstore & try again
Click to expand...
Click to collapse
I use three of them. But I didn't check in which decoder it happen i just unselect only from color format i.e YUV. Sometimes it start working but when I try another downloaded movies the problem happened again in some movies.
Sorry, I cant find any setting like deinterlace.!!! Okay I'll with disabling hardware acceleration.
I try it with disabling hardware accelaration from GENERAL settings as well as disabling h/w audio track selection but the problem still exist..!!!
Its really irritating I always need to forcebly remove the battery in this situation....
Yes I,m sure its because of YUV. When I disable it it plays well. But my question is why its happen in this player where I can play very well with the same settings in VLC player.???
Settings > decoder > deinterlace, make sure that's disabled.
I know some devices have issues with YUV, but if the VLC app can play the video on your phone then... hmm. The issue still happens in SW mode?
CDB-Man said:
Settings > decoder > deinterlace, make sure that's disabled.
I know some devices have issues with YUV, but if the VLC app can play the video on your phone then... hmm. The issue still happens in SW mode?
Click to expand...
Click to collapse
I saw it, but I try it without disable (deinterlace), the movie play very fine. I want to ask how this deintelace is useful.
I just check it...yeah after disabling this feature video plays very well..and even disabling YUV also it works..I don't know which one really is responsible for that.
Zkmarak9 said:
I saw it, but I try it without disable (deinterlace). The movie play very fine.
Click to expand...
Click to collapse
Do you mean that it's plays fine without deinterlace
ktsamy said:
Do you mean that it's plays fine without deinterlace[/QUOT
I mean I try enabling deinterlace, but I disable YUV and it plays welll... And yesterday I again try it by disabling deinterlace and enabling YUV it also plays well... which one is responsible I don't know.
Click to expand...
Click to collapse
Zkmarak9 said:
I mean I try enabling deinterlace, but I disable YUV and it plays welll... And yesterday I again try it by disabling deinterlace and enabling YUV it also plays well... which one is responsible I don't know.
Click to expand...
Click to collapse
Deinterlacing in high resolution may lead to freeze. Else it might have some issue with YUV.
BTW, deinterlacing only works in SW mode.
Are you using SW decoder?
Have you ever tried that video in HW decoder?
ktsamy said:
Deinterlacing in high resolution may lead to freeze. Else it might have some issue with YUV.
BTW, deinterlacing only works in SW mode.
Are you using SW decoder?
Have you ever tried that video in HW decoder?
Click to expand...
Click to collapse
I use all these settings...while playing I could switch to 3 different mood i.e H/W, H/W+, SW.
One thing, this happens only when I started to open and new movies. After playing some time (without enabling YUV first), I can play very well after that even if I enable YUV feature..

[Q] How i must konfigurate mx player on huawei g700?

Hy i have a huawei g700 how i must configure my mxplayer for the Best result?
Hersteller: HUAWEI
Modell: HUAWEI G700-U10
Marke: Huawei
Version: 4.2.1 (REL)
Build: Huawei/G700-U10/hwG700-U10:4.2.1/HuaweiG700-U10/C00B115:user/ota-rel-keys,release-keys
Kernel: Linux version 3.4.5 ([email protected]) (gcc version 4.6.x-google 20120106 (prerelease) (GCC) ) #1 SMP PREEMPT Sat Sep 14 19:03:23 CST 2013
CPU: 4 core(s) 1,21 GHz (family:1 features:2047)
CPU-Architektur: 7
CPU-Merkmale: swp half thumb fastmult vfp edsp thumbee neon vfpv3 tls vfpv4 idiva idivt
Board-Plattform:
Befehlssatz: armeabi-v7a (+armeabi)
Auflösung: 720 x 1280
Verfügbare Bildschirmgröße (DIP): 360 x 615 (smallest: 360)
Tablet: false
Bildschirmgröße: Normal
Dichte: 2.0 (320)
Schriftgröße: 1.0
Haupt-Hardwaretaste: true
Gebietsschema: de_DE
Speicherkapazität: 2035312 kB (2035312kB)
Verfügbarer Speicher: 257304 kB
The only thing you can do is setting the h/w decoder to default. Therefor go to settings - decoder.
But the overall performance depends on your hardware and since you have a rather low to mid-range device dont expect too much. You could struggle watching full hd movies tho
Exactly what CCody said. There isn't much to configure in MX, other than selecting HW and SW decoders for video and audio, and changing the number of decoding threads/cores to match your device.

[Q] External SD Card access issue

After the last 2 updates, mx player cannot read / play my external sdcard videos. I am using samsung note 3. I tested playing internal storage videos and there was no problems, it worked properly. If I search for an external sdcard video and select it, it works, but when trying to open one of the external sdcard videos manually from the folder, mx player immediately chashed and a black window poped up requesting to send a bug report. I did send one but after the 1.7.35 update, it still was not fixed. Please help me, if there is a way to make mx player read my external sdcard videos properly. Or must it be fixed by the developer instead?
For easier reference, could you also post the bug report here to the forum?
CDB-Man said:
For easier reference, could you also post the bug report here to the forum?
Click to expand...
Click to collapse
Manufacturer: samsung
Model: SM-N900
Brand: samsung
Version: 4.4.2 (REL)
Build: samsung/ha3gxx/ha3g:4.4.2/KOT49H/N900XXUENJ3:user/release-keys
Kernel: Linux version 3.4.39-1955999 ([email protected]) (gcc version 4.6.x-google 20120106 (prerelease) (GCC) ) #1 SMP PREEMPT Tue Oct 21 11:23:49 KST 2014
CPU: 4 core(s) 1.9 GHz (family:1 features:2047)
CPU architecture: 7
CPU features: swp half thumb fastmult vfp edsp neon vfpv3 tls vfpv4 idiva idivt
Board platform: exynos5
Instruction set: armeabi-v7a (+armeabi)
Resolution: 1080 x 1920
Available screen size (DIP): 360 x 615 (smallest: 360)
Tablet: false
Screen size: Normal
Density: 3.0 (480)
Font scale: 0.79
Hardware main button: true
Locale: en_GB
Total memory: 2785208 kB (2785208kB)
Free memory: 252112 kB
berryyy said:
Manufacturer: samsung
Model: SM-N900
Brand: samsung
Version: 4.4.2 (REL)
Build: samsung/ha3gxx/ha3g:4.4.2/KOT49H/N900XXUENJ3:user/release-keys
Kernel: Linux version 3.4.39-1955999 ([email protected]) (gcc version 4.6.x-google 20120106 (prerelease) (GCC) ) #1 SMP PREEMPT Tue Oct 21 11:23:49 KST 2014
CPU: 4 core(s) 1.9 GHz (family:1 features:2047)
CPU architecture: 7
CPU features: swp half thumb fastmult vfp edsp neon vfpv3 tls vfpv4 idiva idivt
Board platform: exynos5
Instruction set: armeabi-v7a (+armeabi)
Resolution: 1080 x 1920
Available screen size (DIP): 360 x 615 (smallest: 360)
Tablet: false
Screen size: Normal
Density: 3.0 (480)
Font scale: 0.79
Hardware main button: true
Locale: en_GB
Total memory: 2785208 kB (2785208kB)
Free memory: 252112 kB
Click to expand...
Click to collapse
It's bug report must contain the logs.
The report you have posted is just your device information.
Just read my sticky thread on how to collect the logs
http://forum.xda-developers.com/showthread.php?t=2843144
ktsamy said:
It's bug report must contain the logs.
The report you have posted is just your device information.
Just read my sticky thread on how to collect the logs
http://forum.xda-developers.com/showthread.php?t=2843144
Click to expand...
Click to collapse
View attachment report_2015-01-04_112223.zip
berryyy said:
View attachment 3097053
Click to expand...
Click to collapse
The logs doesn't contain any playback informations. Collect the logs immediately after playing the video that has issues.
ktsamy said:
the logs doesn't contain any playback informations. Collect the logs immediately after playing the video that has issues.
Click to expand...
Click to collapse
View attachment report_2015-01-07_064657.zip
View attachment report_2015-01-07_064759.zip
berryyy said:
After the last 2 updates, mx player cannot read / play my external sdcard videos. I am using samsung note 3. I tested playing internal storage videos and there was no problems, it worked properly. If I search for an external sdcard video and select it, it works, but when trying to open one of the external sdcard videos manually from the folder, mx player immediately chashed and a black window poped up requesting to send a bug report. I did send one but after the 1.7.35 update, it still was not fixed. Please help me, if there is a way to make mx player read my external sdcard videos properly. Or must it be fixed by the developer instead?
Click to expand...
Click to collapse
the problem might be with your phone.
I finally managed to play extsdcard files. It seems that i need to separate them into folders as my videos is too many. My total videos in my extsdcard is around 1900. I divided them into 3 files. :silly:

Rainbow colors and artifacts in video playback on ARMv8-A processor

Hello, I have a snapdragon 821 running the ARMv8-a architecture.
I am trying to play a 1080p video using MX player. MX player is using the ARMv7 NEON codec.
The video is garbled, full of rainbow colors and artifacts. See attached image. Sound is working. Video playback is smooth.
What is going on?
IS there another codec I should be using?
for some reason I can't attach images. Copy paste this in your browser to see it:
tinypic.com/r/2lig2vs/9
mikstew said:
Hello, I have a snapdragon 821 running the ARMv8-a architecture.
I am trying to play a 1080p video using MX player. MX player is using the ARMv7 NEON codec.
The video is garbled, full of rainbow colors and artifacts. See attached image. Sound is working. Video playback is smooth.
What is going on?
IS there another codec I should be using?
for some reason I can't attach images. Copy paste this in your browser to see it:
tinypic.com/r/2lig2vs/9
Click to expand...
Click to collapse
The video was encoded with the hvec or H265 video codec if that helps.
mikstew said:
Hello, I have a snapdragon 821 running the ARMv8-a architecture.
I am trying to play a 1080p video using MX player. MX player is using the ARMv7 NEON codec.
The video is garbled, full of rainbow colors and artifacts. See attached image. Sound is working. Video playback is smooth.
What is going on?
IS there another codec I should be using?
for some reason I can't attach images. Copy paste this in your browser to see it:
tinypic.com/r/2lig2vs/9
Click to expand...
Click to collapse
There is no need of separate codecs until or unless MX Player asks.
Kindly collect the bug report (help > bug report) immediately after reproducing the issue & share here.
With out logs it's very difficult to identify the actual issue.
ktsamy said:
There is no need of separate codecs until or unless MX Player asks.
Kindly collect the bug report (help > bug report) immediately after reproducing the issue & share here.
With out logs it's very difficult to identify the actual issue.
Click to expand...
Click to collapse
Hello, I have sent in the bug. Here are the logs:
App: MX Player (1.8.17)
Manufacturer: LeMobile
Model: LEX727
Brand: LeEco
Version: 6.0.1 (REL)
Build: LeEco/ZL1_NA/le_zl1:6.0.1/WEXNAOP5802012101S/letv12100148:user/release-keys
Kernel: Linux version 3.18.20-perf-g19b4936 ([email protected]) (gcc version 4.9.x-google 20140827 (prerelease) (GCC) ) #1 SMP PREEMPT Sat Dec 10 01:54:36 CST 2016
CPU: 4 core(s) 2.19 GHz (family:1 features:129023)
CPU architecture: 8 (os.arch: armv8l)
CPU features: half thumb fastmult vfp edsp neon vfpv3 tls vfpv4 idiva idivt lpae evtstrm aes pmull sha1 sha2 crc32
Board platform: msm8996
Instruction set: arm64-v8a armeabi-v7a armeabi
Resolution: 1920 x 1080
Available screen size (DIP): 731 x 387 (smallest: 411)
Tablet: false
Screen size: Normal
Density: 2.625 (420)
Font scale: 1.0
Hardware main button: false
Touch screen: true
TV: false (uiMode:17)
Locale: en_US
Total memory: 3871328 kB (3871328kB)
Free memory: 49940 kB
There are several other files too, but I cannot upload them there. What else would you like to see?

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