Database Info

[Q] Help! Can not boot

Hello,
I have big problem. I tried to upgrade to lollipop version, used it for one hour and then decided to get back to kitkat. For the procedure I used some tool from killerdogKD which name is MT7-L09 Unbrick (it is a fastboot). The procedure went, phone rebooted and got stuck in boot loop (only logo is showed for few seconds). Now I can only get in fastboot and rescue mode. I've tried to flash stock rom, but without success. Any suggestions? PS. Yes, I now I am jackass and sorry for my bad English:angel:

Stock recovery installed (extracted from official KK ROM)??? 3 button procedure already tried?

Will not work. Are there no going back. He can recover only 5.1.
For the people hanging in Bootllop because they have the 4.4.X Recovery flashed.
Load zip, go to the boot loader and the two flash imgs.
command:
fastboot flash boot boot.img
fastboot flash recovery recovery.img
If both of the 5.1.
https://mega.co.nz/#!DNw13JhK!7ATC9p...G50saLGZG3vKzM
KK is not possible 5.1, just with dload the flash 5.1 again. Is indeed just about the one that has 5.1 Recovery again.
Here read next time.
http://forum.xda-developers.com/mate-7/general/mate-7-update-to-lollipop-screenshots-t3125227/page28

I have the same problem and probably caused by same thing. But I can' even enter bootloader. When phone was bootlooping, I turned it off. Then I tried to get into recovery (by holding power + volume down), but phone always shut down after Huawei logo appears (shut down with short vibration).
It does not matter when I release the buttons, I also tried the recovery (vol up + power) or the force update mode (vol up + vol down + power).
Is there any solution to this? I really hope so...

Look at my post and Liks.

Thank you Fooox1 for trying to help, but the problem is, that I can't even enter the bootloader (and your steps require that). I think that international Mate7 have different key combination for entering bootloader? Check also this: http://forum.xda-developers.com/mate-7/help/fastboot-mode-t3086531
It is true that even before I was not able to get into bootloader with vol down + power, so maybe there is just different key combination or it is not possible at all...
I think I will try to write to Huawei support.

In the bootloader you come when the power is off and you Vol - holding down, then to the PC. To turn it off properly you must Vol - and Power button until it vibrates.
Key combination is the same for all.

I know, that is what I am doing it. And I already did it with many other phones successfully, so its not like this is my first time.
I am holding down power + vol down
Phone vibrates, I am still holding both buttons
Huawei logo appears, I am releasing power button, but still holding vol down button
Phone vibrates and turn off
I also tried to release power button when phone vibrates, or not release both buttons at all or I don't know what else. Tried 100x times.
I will try to contact Huawei, maybe it is known issue. It should really be same key combinations for all devices.
Thank you.

The Mate mus but this depend on the USB, otherwise it does not come into the bootloader.

Whoa! I did it. Yes, it was connected in USB, but in quickcharge USB. I tried different one and I am in!
For some reason, it did not like the quickcharge USB port, strange.
@Fooox1: but thank you, with your last comment I got the idea to try different USB

Well, I am little bit furhter, but still not working unfortunately. I got into bootloader, I flashed the boot and recovery. Then I was trying to three buttons force update and it is still failing.
I have Update.zip in dload folder on sd card, but update is failing immediatelly...

So now, I started the three buttons update while connected to computer via USB and it is actually doing something. But it is too soon to say if it helped (43%).

can't boot too
I need your help Guy's
My Mate 7 did not start after i rooted the lollipop rom with kingroot. I tried to put back the 5.1 boot.img and the recovery.img. After that i tried to flash the ota 5.1 rom agian with the 3 bottons mode. The phone startet the Update but it get stocked by 90%. I waited ca. 10 min after i just rebooted the phone. Now the Phone starts with the Huawei Ascend sign two times and after that i am in recovery mode. I don't know what i can do now! Can anyone help me please?

Yes, I have the same problem

driver84 said:
I need your help Guy's
My Mate 7 did not start after i rooted the lollipop rom with kingroot. I tried to put back the 5.1 boot.img and the recovery.img. After that i tried to flash the ota 5.1 rom agian with the 3 bottons mode. The phone startet the Update but it get stocked by 90%. I waited ca. 10 min after i just rebooted the phone. Now the Phone starts with the Huawei Ascend sign two times and after that i am in recovery mode. I don't know what i can do now! Can anyone help me please?
Click to expand...
Click to collapse
Same here! Help!
must we send in warranty?

So it seems to me, that problem is Huawei. Once, they are using Update.APP and later Update.ZIP, not sure why.
- recovery from 5.1 is working, but it is expectin Update.APP, but 5.1 update is in Update.ZIP, so it fails immediately (with error Update.APP not found). Yes, when you connect to phone to computer, it seems that it is doing something and it will get to 90%. But it is actually doing nothing, you can even pull out the sd card and it is the same. I think it is waiting for some action from computer, but not sure which (I also tried to install HiSuite and do something with it, but no success).
- recovery from update B137 will accept Update.ZIP, but when you try to flash it you won't be able to get in it, it is not working (I also tried B127).
So now, we either need recovery, which will work on 5.1 and will accept Update.ZIP or we need update packed as Update.APP (and yes, I tried to rename it etc.). So actually, our phones are pretty ok, we can get in recovery etc., but Huawei is messing with this different formats for some reason
@Fooox1: Do you have any ideas? Maybe you have another bootloader / recovery image? How did you got the 5.1? Thank you...
Edit: maybe the problem is, that we are trying to run the update OTA (Update.ZIP) instead of full rom (Update.APP)? Is this how it is divided, Update.ZIP is just incremental update, while Update.APP is full rom? If that is the case, we will need the full rom, maybe Huawei can release it?

I have not the problem, but users in our forum. I have the boat and recovery.img from the update unzip, a user has then flashed via fastboot and sin device was running again. For him only recovery was gone after he has the Kang Recovery flashed. The Update.zip he did not need to flash.
Other users have only the boot and recovery.img flashed and then the not unpacked update.zip in a folder (dload) on the SD and these then flashed three fingers method. What also has to work.
Here is still the boat and recovery.img of 5.1.
https://mega.co.nz/#!DNw13JhK!7ATC9pAUID0VyX5N3pQwQLbb_VyuOG50saLGZG3vKzM
And update.zip
https://mega.co.nz/#!vdYlxQIA!P34e3RI-hQT1ZY2WnfOosGmkq2wlr6NViq6ehQuWN5k

I think it may help if somebody will create *.img files from Lollipop, then we might be able to flash it via fastboot (the same as it is in this MT7-L09 Unbrick). I think we will need:
boot.img - ok
cache.img
cust.img
recovery.img - ok
system.img
userdata.img

Can make you yourself. Unzip, when present therein Update.app the extension .app in change .zip and unpack. Now you have another Update.app, this you can unpack the Huaweiextraktor, you've got your files. However, it does not contain all IMGs.
You could try but the resulting Update.app to pack in the dload folder and flash. If so, then the original and encrypted.

Hallo again,
i just called the Huawei Service Center in Germany. They openend up a Ticket for me. They told me to make a factory reset and after that the Phone should boot normaly. I did that, but still the same is happening. The shows the Huawei Ascend Logo 2 times and after that i am in recovery mode again.
The only thing i can do next, is to send the phone to the Huawei Service Center and hopefully i will get it back in 7 Days.

Stuck on "Unlocked Bootloader" screen after flashing SuperSU

After flashing SuperSU, my phone is stuck on this "Unlocked Bootloader" warning, but I can't even turn it off to enter fastboot mode...is there any way to fix this or my phone is hard bricked?
( I created a TWRP backup before flashing SuperSU )
( I'm using Android 6.0 )

It happened to me too, but hold Volume Down & Power Buttom for 10 secs, will shut down and restart in fastboot mode.

BetaTesterCrazy said:
It happened to me too, but hold Volume Down & Power Buttom for 10 secs, will shut down and restart in fastboot mode.
Click to expand...
Click to collapse
Thank you! My phone was already overheating.
Now, is there any way to actually fix that problem?
I've flashed SuperSU 2.46.

bump
EDIT:
I restored the backup and used this tutorial. Fixed now.

Bricked. Can't access fastboor or recovery

Hi guys,
my Mate 9 is stuck at the black screen after the Huawei logo screen with the "Your device is booting now..." text. I can't get into recovery mode or fastboot mode. Is there any way to get out of this situation?
Here is what has happened:
I wanted to root my Mate 9 so I first unlocked the bootloader and flashed the TWRP recovery.
But after flashing the recovery I couldn't get into the recovery. When I pressed the button combination the phone was always stuck at the screen with the "Your device is booting now..." text. But when I booted the phone normally without pressing any button it would boot just fine past the screen.
So I thought I should try to relock and unlock the bootloader and install the recovery again.
When relocking and rebooting the phone it went to the Huawei Updater mode or eRecovery mode, I don't know which one. It wanted to reinstall the firmware or something. But that failed so I thought maybe I should flash the stock recovery so that it can install the stock firmware.
Then I unlocked the bootloader again and the phone reboots automatically and wants to factory reset the system but it gets stuck at the black screen with the "booting now" text.
Now I can't do anything. It doesn't boot normally, can't get into fastboot or recovery mode. Can't do anything, basically.
Is there a way to save it or am I game over now?

BlackGauna said:
Hi guys,
my Mate 9 is stuck at the black screen after the Huawei logo screen with the "Your device is booting now..." text. I can't get into recovery mode or fastboot mode. Is there any way to get out of this situation?
Here is what has happened:
I wanted to root my Mate 9 so I first unlocked the bootloader and flashed the TWRP recovery.
But after flashing the recovery I couldn't get into the recovery. When I pressed the button combination the phone was always stuck at the screen with the "Your device is booting now..." text. But when I booted the phone normally without pressing any button it would boot just fine past the screen.
So I thought I should try to relock and unlock the bootloader and install the recovery again.
When relocking and rebooting the phone it went to the Huawei Updater mode or eRecovery mode, I don't know which one. It wanted to reinstall the firmware or something. But that failed so I thought maybe I should flash the stock recovery so that it can install the stock firmware.
Then I unlocked the bootloader again and the phone reboots automatically and wants to factory reset the system but it gets stuck at the black screen with the "booting now" text.
Now I can't do anything. It doesn't boot normally, can't get into fastboot or recovery mode. Can't do anything, basically.
Is there a way to save it or am I game over now?
Click to expand...
Click to collapse
Booting to recovery (TWRP) using power + volume up with USB plugged in goes to eRecovery.
Power + volume down is fastboot, regardless if you have USB plugged in.
This mode should always work.
Power + volume up and down goes to the auto update screen.

ante0 said:
Booting to recovery (TWRP) using power + volume up with USB plugged in goes to eRecovery.
Power + volume down is fastboot, regardless if you have USB plugged in.
This mode should always work.
Power + volume up and down goes to the auto update screen.
Click to expand...
Click to collapse
Wow, I just wanted to say that no combination works but somehow it went into bootloader mode.
I tried the power + vol down or vol down + plug in usb but that didn't work. Now I pressed vol down + power and plugged in and plugged out the usb cable repeatedly. Maybe it worked because the battery was empty, i don't know.

I had a root Huawei and have now managed to have gotten it exchanged and will not be rooting this device for a while. While I miss out on rooted apps the speed and performance of this device for me outweighs having root access.

Device wont turn off or on

So I tried to downgrade my honor 8 FRD-L09.
I downloaded the software UPDATE.APP
placed on the SD card on the dload folder, turned off phone, all three buttons together and it downloaded the file.
Then the phone booted after it was 100% and now its stuck on the "Your device has been unlocked and cant be trusted" "Your device is booting now"
I have the the other needed UPDATE.APP and its on the SD card BUT I cannot enter the flash thingy. If I hold down power button, it boots itself again to the same screen. If I hold power down and vol +. It tries to go twrp but its on the same "your device is booting now" screen.
If I try to hold down vol down and power. It restarts and its on the same screen again.
THe phone gets hot and wont turn off. I also cannot enter recovery mode or twrp mode. ANd the phone wont boot.
PC wont reconize the phone.
Help?
//edit I removed battery to shut it down. Then plugged it back in. No effect
//EDit 2 Now I can get into the bootloader and twrp. No idea what I did.
But the system wont boot because I cannot flash UPDATE.APP with power down + up and power button.
It still gets tuck into the your device is booting...
/edit 3
I cannot mount CUST or Product
WHen I try to install custom rom it says unable to mount /cust and /product.
From the mount tab I cannot mount it.
//edit4
The three finger download mode wont work anymore. I press three buttons, nothing happens.... YOur device is booting...

jorksx said:
So I tried to downgrade my honor 8 FRD-L09.
I downloaded the software UPDATE.APP
placed on the SD card on the dload folder, turned off phone, all three buttons together and it downloaded the file.
Then the phone booted after it was 100% and now its stuck on the "Your device has been unlocked and cant be trusted" "Your device is booting now"
I have the the other needed UPDATE.APP and its on the SD card BUT I cannot enter the flash thingy. If I hold down power button, it boots itself again to the same screen. If I hold power down and vol +. It tries to go twrp but its on the same "your device is booting now" screen.
If I try to hold down vol down and power. It restarts and its on the same screen again.
THe phone gets hot and wont turn off. I also cannot enter recovery mode or twrp mode. ANd the phone wont boot.
PC wont reconize the phone.
Help?
//edit I removed battery to shut it down. Then plugged it back in. No effect
//EDit 2 Now I can get into the bootloader and twrp. No idea what I did.
But the system wont boot because I cannot flash UPDATE.APP with power down + up and power button.
It still gets tuck into the your device is booting...
/edit 3
I cannot mount CUST or Product
WHen I try to install custom rom it says unable to mount /cust and /product.
From the mount tab I cannot mount it.
//edit4
The three finger download mode wont work anymore. I press three buttons, nothing happens.... YOur device is booting...
Click to expand...
Click to collapse
How did u remove the battery on ur Honor 8?
Sent from my Honor 8 using XDA Labs

ayush rao said:
How did u remove the battery on ur Honor 8?
Sent from my Honor 8 using XDA Labs
Click to expand...
Click to collapse
back panel is glued in place. littlebit heat and woth removal tool you pop back panel away. THen jsut disconenct the battery conenctor.

there are 2 problems ATM.
1. I dont have download mode. I just cannot access it, whatever I do.
2. /cust and /product is not mounted. Cannot mount.
I cannot flash stock cust it gives me partition error and same with everything else....

The buttons are probably dead, or not connected properly to the motherboard, or the cable for the buttons is damaged :/

Nefrakt said:
The buttons are probably dead, or not connected properly to the motherboard, or the cable for the buttons is damaged :/
Click to expand...
Click to collapse
Download mode isn't present, the buttons are good

jorksx said:
there are 2 problems ATM.
1. I dont have download mode. I just cannot access it, whatever I do.
2. /cust and /product is not mounted. Cannot mount.
I cannot flash stock cust it gives me partition error and same with everything else....
Click to expand...
Click to collapse
Do u have twrp installed?

to bad you flash custom recovery and two times (relock <-> unlock) the phone stuck
hhhhhhhhhhhh i have 2 (Gt3 and P9Lite) no away else emmc flash

msilasoft said:
to bad you flash custom recovery and two times (relock <-> unlock) the phone stuck
hhhhhhhhhhhh i have 2 (Gt3 and P9Lite) no away else emmc flash
Click to expand...
Click to collapse
Can u please be clear

that hp when u flash TWRP and if u do (lock relock / relock lock ) at the same time
try this if u have it
Huawei Resurrector for PACK7
when you find the test poin please share it with me

[Bricked] BLN-L24 Can't boot nothing

I was on Elite ROM v7 and I wanted to go back to stock with the official Honor 6X Rollback Package but failed. Now the phone stuck at boot screen. I can't boot into fastboot, no twrp, no stock recovery. 3 button dload method wont work any more. If I hold the power button long enough, the phone will reboot with two vibrations and go right back to "this device is booting" screen. I waited till the battery is depleted and tried every possible combination again, including volume down+plug in usb cable connecting to a pc, still boots into the same screen.
Here's what I have done that caused the brick.
1) while in Elite Rom v7, I power off the phone.
2) dload official intermediate package.
3) dload official 6.0. (it succeeded followed by restart and user reset.
4) the phone then stuck at the blue Honor screen.
5) I force the phone to reboot by holding the power button, the phone entered stock eRecovery. I did a factory reset. The phone still stuck upon reboot.
6) I reboot the phone to fastboot mode and unlock the bootload, after this step, the phone stuck at "this device is booting" screen and wont boot into anything else.
When looking back, I guess between 1 and 2, I should have booted into twrp and format data, which is ecryted.Since I missed this step, it caused the system hung at step 4.

I have a similar problem i thinck it has to do with the warning message i waited until battery was empty and then i got a little different screen wich allows you to enter recovery or boot the device if you get this screen booting will work.
In my case i get the broken screen only if i reboot if i shutdown i get the wirking screen. But my problem is a bir more tricky because the recovery dosent work properly it gives my the option o download stock rom and recovery but it allways failes wehn fetching package info...
The other option i get in the recovery is to shutdown or reboot nothing else
And i can't use fastboot because of the reboot problem...
Using the hardware keys dosent work too...

XelaaleX1234 said:
I have a similar problem i thinck it has to do with the warning message i waited until battery was empty and then i got a little different screen wich allows you to enter recovery or boot the device if you get this screen booting will work.
In my case i get the broken screen only if i reboot if i shutdown i get the wirking screen. But my problem is a bir more tricky because the recovery dosent work properly it gives my the option o download stock rom and recovery but it allways failes wehn fetching package info...
The other option i get in the recovery is to shutdown or reboot nothing else
And i can't use fastboot because of the reboot problem...
Using the hardware keys dosent work too...
Click to expand...
Click to collapse
What reboot problem? Is the usb cable in when your attempting to boot fastboot?
---------- Post added at 01:46 PM ---------- Previous post was at 01:45 PM ----------
shadowcliffs said:
I was on Elite ROM v7 and I wanted to go back to stock with the official Honor 6X Rollback Package but failed. Now the phone stuck at boot screen. I can't boot into fastboot, no twrp, no stock recovery. 3 button dload method wont work any more. If I hold the power button long enough, the phone will reboot with two vibrations and go right back to "this device is booting" screen. I waited till the battery is depleted and tried every possible combination again, including volume down+plug in usb cable connecting to a pc, still boots into the same screen.
Here's what I have done that caused the brick.
1) while in Elite Rom v7, I power off the phone.
2) dload official intermediate package.
3) dload official 6.0. (it succeeded followed by restart and user reset.
4) the phone then stuck at the blue Honor screen.
5) I force the phone to reboot by holding the power button, the phone entered stock eRecovery. I did a factory reset. The phone still stuck upon reboot.
6) I reboot the phone to fastboot mode and unlock the bootload, after this step, the phone stuck at "this device is booting" screen and wont boot into anything else.
When looking back, I guess between 1 and 2, I should have booted into twrp and format data, which is ecryted.Since I missed this step, it caused the system hung at step 4.
Click to expand...
Click to collapse
Follow this guide https://forum.xda-developers.com/honor-6x/how-to/how-to-to-stock-emui-5-0-flashing-twrp-t3679985

Got the solution
After the battery was empty it booted into a little different screen wich i was able to boot from, then i downloaded the firmware and put it into dload folder on external sd. Next i force updated by holding [volume up] [Volume down] and [Power button]. Now i have a working recovery boot and Rom. Everything is stock and the bootloader is locked again.
I discovered this this morbign and didnt had time to answer earlyer sorry for that...
Someone asked because of the bootloader the only thing i got was this broken screen didnt react to my input, cable plugged in plugged out. Maby the warning screen comes before everything or there is not enough time for the timout or whatever... The important thing is that you can fix it that way!:laugh::victory: