Can't see some folders and files from the computer - Nexus 5 Q&A, Help & Troubleshooting

I'm trying to backup my phone to flash a stock LP (to try to fix some problems with the battery) but I'm having this strange problem.
When I connect my phone to the pc I can see most of the folders, but not all of them, and a lot of files doesn't seem to be there.
On the phone, with Explorer, I can see everything so I don't understand what could be the issue.
I'd be very grateful if someone could help me

Nevermind, i solved the issue clearing the data of the Media Storage app

Related

[Q] SD Card Cleaning?

I have a permanent rooted Mytouch 4g running Virtuous Fusion, and I was wondering If I completely wipe my SD Card clean will my phone still be rooted and have the rom, backups from clockwork, and certain information on the phone like my Wifi password? Right now my SD Card is a complete mess, and I was looking too add music from my computer. Sure I could go in and delete stuff, but I have no idea what I might be doing. Thanks.
No, if you do a complete wipe of the sd, everything will go, a better idea is to connect it to a computer via the phone itself or by a card reader, and then delete stuff which you don't needed anymore
Thanks for replying, I've thought about doing that and I've gone through my SD Card only to be confused by all the random files that lead to thing's I've never even heard about.
Please use the Q&A Forum for questions Thanks
Moving to Q&A
i had the same problem, i just deleted all the related application folder that i dont use anymore and just left the android folder, Music, DCIM (picture folder).
I just decided to completely wipe everything, and I do mean everything, and re-root and add a custom rom.
Ok so actually that was a really dumb idea, because now my phone doesn't work. x[
Every time I turn it on it just show's the boot loader over and over again, and when I try to restore or factory reset it takes me to clockwork where when ever I click on an option nothing pops up. Does anyone know what I can do to fix this and just make my phone normal? As in normal I mean making my phone as new as when I bought it, well at least the software.
You can try the app "SD Maid" in my signature to clean up the phone.
You can delete the content of /mnt/sdcard/
You will loose some downloaded apps of course, but the rom will still work and system settings like wifi will still be there. Root will also be still there.
Depending where the clockwork backups are saved you will loose them too.

[Q] Big problem! Need help!

Hi. I was going to update from Elegancia 1.4.3 to 1.4.4. As usual, I make a nandroid backup before flashing. And also backed up all my apps.
After I took the nandroid backup, I syncronised my phone with HTC Sync to save my contacts, pictures music etc. Then I deleted one of my old backups, since I need a little more space on my SD card. I had around 3 GB.
After I deleted it, now my phone says I have 1,2 GB. Everything on my SD card is gone, then I mean pictured and music, also rom manager keeps FC, Titanium backup wont give me busybox checked (got premium installed)
I also can't get my pictured and music back when I sync my phone with HTC Sync..
WHAT IS WRONG? And why does it say I have 1,2 GB left on my SD card when nothing is on my phone anymore. It does work, but this is making me frustrated..
Nothing wrong with the phone, run smoothly, but it is just the thing I have mentioned that irritates me.
Thanks in advance.
By chance, did you delete everything using an Ubuntu or other Linux computer?
If so, the trash files could still be there. You can fix it by remounting the SD card to the computer and emptying the trash.
If you did this through the phone or via Windows....then I dunno.
But you could always try saving the contents of the card to a computer, formatting the card from within the phone, and copying the saved files back. That might fix you up.
Skipjacks said:
By chance, did you delete everything using an Ubuntu or other Linux computer?
If so, the trash files could still be there. You can fix it by remounting the SD card to the computer and emptying the trash.
If you did this through the phone or via Windows....then I dunno.
But you could always try saving the contents of the card to a computer, formatting the card from within the phone, and copying the saved files back. That might fix you up.
Click to expand...
Click to collapse
I deleted the nandroid trough es file explorer.. I didnt quite understand how to do the last u said

[Q] image folder deleted - how to recover?

Hi, I just deleted the camera folder in gallery (dcim folder on internal sd).
Does anyone know a working recovery app or pc tool that works on internal sd?
I tried several ones, but no luck.
Thanks in advance!
I'm not sure about apps, but some of the desktop software may help. There's a company called Active that has a couple options that may help, such as UNDELETE or File Recovery. The main problem is the fact that this is flash memory. If you've written to the card any since you deleted the folder you dramatically reduce your chances of being able to recover those files.
Also, it depends on how new the card is as the more data has been written and rewritten to it, the lower your chances of being able to recover. That goes for all re-writeable storage. Hopefully that helps ... good luck.
If you're unfortunate enough to not already updated to Jellybean, you can use USB Mass Storage mode and try using PhotoRec to recover files.
THIS is why we need USB mass storage mode... MTP just doesn't cut it.

No photos or videos found

I keep getting this message in Gallery, but I know there are images in the DCIM folder, and I can see them just fine using ES File Explorer. MP3's show up fine in Music, so the phone is able to read that there are files on the phone. I have cleared Gallery cache, as well as Media Storage cache. No luck. Anyone have any ideas?
EDIT-just ran it through a disk check as well, no errors were found.
Dan33185 said:
I keep getting this message in Gallery, but I know there are images in the DCIM folder, and I can see them just fine using ES File Explorer. MP3's show up fine in Music, so the phone is able to read that there are files on the phone. I have cleared Gallery cache, as well as Media Storage cache. No luck. Anyone have any ideas?
EDIT-just ran it through a disk check as well, no errors were found.
Click to expand...
Click to collapse
Try moving all photos to another folder on ur sdcard, like downloads or create a new folder then reboot ur phone, should see them in gallery then. Happens to me sometimes with some sense roms. Theres prob a solution but that works for me.

Helium Backup doesn't work; any other options for non-rooted devices?

I'm trying to transfer app data from my rooted Nexus 6 to my stock Galaxy S8+. The Nexus 6 is on Oreo, and the Galaxy is on Nougat. As far as I know, Helium is the only method for backing up application data without root access.
Unfortunately, out of the 24 apps that I'm trying to back up, only 11 apparently worked. And yet they would ONLY backup to internal storage. I repeatedly get an unspecified, generic error when trying to back them up to the cloud. So I was forced to use internal storage. I then transferred the carbon folder to my PC, and then copied it to my new phone, but the backups aren't recognized.
I tried rooting the Galaxy, which worked fine, but after a few hours, somehow it randomly rebooted and got stuck booting to upload mode every time no matter what I did. So I had to load download mode and restore it to stock. I was pissed, to say the least, as I had spent well over an hour restoring and setting it up. If I could, I'd just copy over my TB folder from the Nexus again, and go from there, but that's not a viable option. I'm leery of rooting it again.
And before anyone asks, yes, I checked the permissions, and they were already all enabled, storage access included. I'm pretty sure it has to do with the fact that the app hasn't been updated since October 2016. Though one reviewer mentions that it works on Oreo just fine. Any suggestions?
Anyone?
I have tried to transfer apps and data just like what you did with Helium. I found some phone changed backup files when they were been copied from internal storage to PC. The solution was to compress them to a RAR file, then extracted it after copying to PC or new phone, so it could be recognized and restored.
The problem is some apps are "disallowed" to be backup, only part of them can be.
ypsilonn said:
I have tried to transfer apps and data just like what you did with Helium. I found some phone changed backup files when they were been copied from internal storage to PC. The solution was to compress them to a RAR file, then extracted it after copying to PC or new phone, so it could be recognized and restored.
The problem is some apps are "disallowed" to be backup, only part of them can be.
Click to expand...
Click to collapse
So you compressed them on the phone, copied them to the new one, and extracted them again? Then ran Helium?
Yes. Of course you can extract it on PC and then copy to the new phone, too.
And here are other key points:
1.The USB mode must be PTP, not MTP.
2.Helium can only restore data of apps, not including apps themselves, even though it says it can. To solve this problem, you can use another backup app to restore the apps to the new phone, then restore the backup files made by Helium.
ypsilonn said:
Yes. Of course you can extract it on PC and then copy to the new phone, too.
And here are other key points:
1.The USB mode must be PTP, not MTP.
2.Helium can only restore data of apps, not including apps themselves, even though it says it can. To solve this problem, you can use another backup app to restore the apps to the new phone, then restore the backup files made by Helium.
Click to expand...
Click to collapse
OK, cool. I will try that out next time I have to wipe/restore my phone.

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