Google Voice shows random number instead of dialed number in call log - LG G Flex 2

Is anybody here using Google Voice on their Flex 2? I have this issue where outgoing calls made through Google Voice are recorded in the stock phone app's call log as some random number, not the number I just dialed. I did a little a little research, and Google Voice apparently routes all outgoing voice calls through a "gateway" or "access" number. That must be the random number that's showing in my call log. But this was never a problem on all the Android phones I've owned (and I've had many) and all the different ROMs I've flashed over the years. For example, Google Voice shows the actual numbers I dialed on my previous LG G2, Samsung Galaxy S4, LG G Pro, Nexus 4, etc.
If anyone can confirm this is also happening on their LG Flex 2, then I'll know it's not just me.

Mine showed the corrected # on both side. I'm on H950 5.1.1. Maybe you can update your google voice app.

That's the way it works on iPhones. I've never seen the Google Voice "hidden routing" number show up in the native call log on any android phone I've used. (That hidden routing number in Google Voice parlance is sometimes referenced as the "grandcentral" number which was the company that Google Voice bought when it started). If you notice, your "grandcentral" number actually shows up in the background (you can of see it in small numbers in your Google Voice app for a half second) when dialing a call from your Google Voice App.
Is it happening for calls you're making from even your Contacts, or just unknown numbers that you dial manually? (Not that I'd have anything to add or offer, but I"m just curious). Are you running stock, or are you modded in any way? (Again, I'm just curious).
I actually prefer the way Apple does it so you can see the number in your call log. It's handy to have. It's a static number that doesn't change for your Google contact. You can save it and dial it directly from any phone -- even without data or making a landline call -- and the call shows up on the other end that you're calling from your Google Voice number.

epofhouston said:
Mine showed the corrected # on both side. I'm on H950 5.1.1. Maybe you can update your google voice app.
Click to expand...
Click to collapse
I'm already on the newest version of the Google Voice app. I'm on a LS996 running 5.1.1, but I'm firmware version ZV6. I believe the newest 5.1.1 stock firmware is ZV9. I wonder if upgrading to ZV9 will fix the problem What 5.1.1 firmware version are you on?

I'm on 11x.

jgolf said:
That's the way it works on iPhones. I've never seen the Google Voice "hidden routing" number show up in the native call log on any android phone I've used. (That hidden routing number in Google Voice parlance is sometimes referenced as the "grandcentral" number which was the company that Google Voice bought when it started). If you notice, your "grandcentral" number actually shows up in the background (you can of see it in small numbers in your Google Voice app for a half second) when dialing a call from your Google Voice App.
Is it happening for calls you're making from even your Contacts, or just unknown numbers that you dial manually? (Not that I'd have anything to add or offer, but I"m just curious). Are you running stock, or are you modded in any way? (Again, I'm just curious).
I actually prefer the way Apple does it so you can see the number in your call log. It's handy to have. It's a static number that doesn't change for your Google contact. You can save it and dial it directly from any phone -- even without data or making a landline call -- and the call shows up on the other end that you're calling from your Google Voice number.
Click to expand...
Click to collapse
I see the Google routing phone number in my call log for all the outgoing calls I make. It doesn't matter if I dial someone from my Contacts or I manually dial the number. Also, I'm not sure what you mean by "dialing a call from your Google Voice App". I'm dialing by tapping on names in my Contacts app, or by tapping out numbers in the stock Phone app. I only open the Google Voice app to look at text messages or listen to recorded voicemail messages.
I'm using a Sprint LS996 and running the stock 5.1.1 firmware version ZV6. No mods. If Google Voice is working on your Flex 2 and showing the real outgoing numbers in your call log, may I ask if you're running a Sprint LS996 or an AT&T H950? Maybe it's just an issue in the stock LS996 ROM. Like I said, I never had this issue in any of the other Android phones I've owned.
I'm not sure why you say it's preferable that Apple shows the Google routing number instead of the actual number dialed. Why would you want to see phone numbers you don't recognize in your call history log? Why would you want or need to save that routing number and dial it directly? If you already have that person's real phone number, what is the advantage of having another strange number for that same person?

Oh yeah, I messed up on the part of "dialing from my GV App." Sorry about that. I was confused about where I see that grandcentral number when I make a phone call. I thought I only saw it if I initiated a call from the GV app, and even when I do that it just goes to the native dialer and I see it every time.
This is what I meant: On my phone, when I make a call, whether from contacts are just using the regular dialer, the top line shows my contact and/or the number I'm calling; the second line reads "call forwarding is enabled" the third line in blue reads "CALLING VIA GOOGLE VOICE" (that line is capped on my phone) and then the grandcentral number.
I'm using the AT&T H950. Did you by chance disable call forwarding? I remember when I had sprint it didn't play nice with Google Voice. Integrating voice mail (I can't remember exactly what the problem) but it was something like call forwarding didn't work very well with Sprint (and its MVNO's) and Google Voice.
As to your last question why I prefer seeing the grandcentral number in the call log is for personal and nostalgic reasons, and I probably shouldn't have even mentioned it because the whole thing is pretty much moot and pointless now, but I might as well briefly explain. In the early days of Google Voice, which wasn't that long ago, smartphones and cheap data weren't ubiquitous and a lot of us were using dumb phones. It wasn't easy using dumb phones with Google Voice, especially texting, because that unknown number or the grandcentral number was confusing as heck to both you and the person you were texting. If you could find out what number Google Voice was routing to your contact (without using the GV app like on a dumb phone) then it made texting easier.
Now someone is probably going to jump in, or they are thinking, it was easy to text with Google Voice on a dumb phone, because there were easy workarounds like just starting the text from your computer. True, but if you wanted to initiate the text, and you didn't have access to a computer or data, it was convenient to have that grandcentral number saved in your contacts. It was always kind of hard finding that grandcentral number. Even on Android phones you have to take a screenshot, so I kind of liked having that number in the call log and being able to see it. In a way, that's really the number your calling anyway, at least that's the way I look at it.
Anyway, it doesn't really matter now since we use smartphones and have near universal cell and cheap data plans.
---------- Post added at 04:17 PM ---------- Previous post was at 03:51 PM ----------
wtang said:
It doesn't matter if I dial someone from my Contacts or I manually dial the number.
Click to expand...
Click to collapse
I should just explain why I asked that question too. I was just curious to know if there was any differentiation between unknown manually dialed numbers and saved contact numbers. I wouldn't have been able to offer any insight if in fact there was a difference between the two. I was simply curious. In my experience the Google Voice App, and routing calls through Google Voice on a mobile device, always works better for numbers you've called before with that device. I think the info gets cached in the phone's Google Voice app once used.

if your going to use google voice you should use hangouts it's a much better experience You can make and receive calls, send and receive text messages,MMS and listen to your voicemails even if you don't have a active phone service all just using WIFI download the hangout dialer from the playstore If you want to use the stock dialer app on your device but have your Google Voice number appear on caller ID, keep the original Google Voice app and select the use Google Voice to make all calls in the settings Additionally, you set the Hangouts Dialer app as your default dialer, which will display your Google Voice number on Caller ID.

Google is removing texts feature from Hangouts soon

I've been using hangouts since being integrated with Google Voice that's just a rumor going around since november that they would drop SMS features but I doubt it I'm in the latest version 7.0 i still send and receive text messages just fine

Just an update for everyone. I flashed back to unrooted stock ZV6, then I applied the ZV7, ZV8, and ZV9 OTA updates. Now that I'm on ZV9, which is the latest stock Sprint ROM, I decided to test Google Voice again. Well, the call history log in the stock phone dialer still shows the Google Voice routing number, not the actual number I dialed. I guess something is different (better) in the AT&T firmware that fixes this Google Voice issue because folks here using the AT&T H950 don't have the issue.

Related

how do i setup google voice?

so, i registered for google voice in the past and im thinking about actually using it now for the new thunderbolt since i wanted a new number anyway. has anyone used google voice on verizon before? what should i keep in mind when making the decision or not? does it ring a ton of times before going to voicemail like it did on sprint? have there ever been any issues with verizon and google voice or don't they mind if you use it? thanks.
Sent from my PC36100 using XDA App
I've had it for years. No issues on VZW. Just like your normal number. Voicemail is transcribed for you, though it's not very accurate. You can usually figure out what they're trying to say. If not, you can play the message and listen to it.
I've been very happy with Google Voice on my Android phones. The voice-to-text isn't as good as some other systems I've seen, but it works well enough.
Download the app and give it a try. I think when I set my up on the TB, it gave an error complaining about being able to configure VZW. That was a new error I hadn't seen on my Inc. You may need to manually configure the "no-answer" call forwarding to your GV number. The setup should configure your phone to dial your GV number when you hit the 1 button for "Voicemail".
Give it a try!
Google Voice is the greatest thing since sliced bread, especially if you have multiple phones...one number to rule them all!
I'm testing the theory right now, but on T-Mobile people with NOT-unlimited plans were assigning their GV number as one of their Fave 5 (Friends & Family on VZW) and then telling the phone to make and receive all calls via GV, in effect giving them unlimited minutes. Does anyone know for sure if this works on VZW or not? I've set mine up that way (900 minute plan), and my used minutes seem to suggest that it will, but there's no minutes being charged to F&F on my online billing page yet.
The only thing holding me back is the apparent lack of mms. Not that many people send me picture messages, but id like for them to at least get a rejection message saying its not possible on ny device so they know it wasnt received
Sent from my ADR6400L using XDA App
Google Voice Setup for Voicemail only
I had a problem setting up voicemail for my verizon number to work with google voice and thought I would share how i corrected it.
I installed GV app and it said my carrier does not support automatic config.
I could view old messages I had but all new incoming calls went to my verizon VM
In order to route calls to GV VM I had to
Dial *71xxx-xxx-xxxx where xxx is your google voice number and hit call
it will beep a few time then hang up
next
Dial *90xxx-xxx-xxxx where xxx is your google voice number and hit call
it will beep a few time then hang up
next
Dial *92xxx-xxx-xxxx where xxx is your google voice number and hit call
it will beep a few time then hang up
next
This successfully routed all incoming calls to my google voice.
To deactivate call being routed you must do this
*73 call
*900 call
*920 call
Hope this helps someone else.
wrb123 said:
The only thing holding me back is the apparent lack of mms. Not that many people send me picture messages, but id like for them to at least get a rejection message saying its not possible on ny device so they know it wasnt received
Sent from my ADR6400L using XDA App
Click to expand...
Click to collapse
Agreed. The crappy texting service that GV provides is the only thing keeping me from using it full time. MMS isn't the only issue.
I'm gonna drop the Verizon text add-on and give it a try. $70/mo for unlimited LTE is amazing!
Anything I should do to make sure im not being charged for texts? Just composing them within the voice app so I think I'm ok, just slightly paranoid.
Sent from my ADR6400L using XDA App
craighwk said:
Agreed. The crappy texting service that GV provides is the only thing keeping me from using it full time. MMS isn't the only issue.
Click to expand...
Click to collapse
I love the texting service from GV. It's my primary means of communicating with many people. There's so many advantages to it, including, in no particular order:
1) It's free. I turned off my SMS plan with AT&T last summer and have been 100% exclusive GV for texts since. I'm saving $20/month on my AT&T phone bill and selected NO text messages on my new Verizon account and I still have unlimited texts.
2) It works across multiple phones, platforms, devices all at the same time. When you send me a text to my GV number, it shows up on all four of my active cellphones, and on all of my computers and laptops that have GV web page open or the GV plugin (for Chrome). I can respond to them without even pulling my phone out of my pocket if I'm at the computer.
3) My texts are automatically backed up in the Google cloud, no need to worry about losing them or backing them up special on my phone as I swap ROMs or wipe data. And I can access them from any phone or web enabled computer.
4) I get all my messages, no one's ever complained that I didn't respond to something they sent that didn't come through. Seems very reliable to me after 15 on it.
As for MMS service, I think Steve Jobs was correct, albeit too far ahead of his time, when he said on the original iPhone that you didn't need MMS, just use email on a smartphone. It was a bit painful way back then (2007...seems so long ago in cell phone terms) at first, but once I trained all my contacts to just send via email I haven't missed any of the pics they want to share, and I'm not paying anything extra to the phone company for the privilege of getting a lower resolution image that's been scaled down to meet MMS limitations.
Thanks for the directions on setting up GV Voicemail, I had to google the instructions (go figure) and found the same info after a quick search. Tested it today and it's working like a champ.
Sweet Jesus I really dig this phone.
I was told by the verizon customer service rep that call waiting is no longer available if you route GV to be the VM service. Anyone else successfully rig it so they can still maintain call waiting but use GV to intercept voicemails?
I have never had a problem with call waiting. Also when I set it up on my Thunderbolt I got the error message as well but when hit skip and went thru the rest of the steps, I checked to see if it was set in my phone settings and it was had a buddy call to test it and it worked just fine not really sure what happened to make i just work without haveing to complete the step where it makes you make the calls during set up but mine is working just fine.
Oh yeah guess I should mention I only you it for the visual voice mail though.
denonlake said:
I had a problem setting up voicemail for my verizon number to work with google voice and thought I would share how i corrected it.
I installed GV app and it said my carrier does not support automatic config.
I could view old messages I had but all new incoming calls went to my verizon VM
In order to route calls to GV VM I had to
Dial *71xxx-xxx-xxxx where xxx is your google voice number and hit call
it will beep a few time then hang up
next
Dial *90xxx-xxx-xxxx where xxx is your google voice number and hit call
it will beep a few time then hang up
next
Dial *92xxx-xxx-xxxx where xxx is your google voice number and hit call
it will beep a few time then hang up
next
This successfully routed all incoming calls to my google voice.
To deactivate call being routed you must do this
*73 call
*900 call
*920 call
Hope this helps someone else.
Click to expand...
Click to collapse
Great info! thanx.
Question, how did you get GV to sync your GV on-line contacts list to your phone?
When I setup my phone it would not recognize my GV login and would tell me I didn't have a google account and to create a new one.
After creating a Gmail account it did recognized my phone and said you can use more than one google account login.
My GV login is working now, but I cant access my GV contacts unless I open a browser and login via the web access.
Any suggestions?
Thanx
figured it out, you have to apply a new account using the web assist option if not using gmail.
Mod please delete this post! ** Disregard, added comments in original post ***
I figured out what was wrong with Google Voice. It doesn't work with the 747 area code because Gizmo numbers used to start with 747. Its the new overlay for the San Fernando Valley. 818 area code is running out of numbers. I snooped around my Verizon account page and I was able to change it to a 818 #.
All is right in the world.
Just switched to Verizon last week (got the Droid Charge) and have been trying to get GV working for my outbound calling. I keep getting an error (bad number when it tries dialing out, and have seen more than one bad number). I googled looking for help with it...found tons of 3 year old posts with vague answers...
Anyone else had this issue? Know how to resolve it? Everything else with GV works fine on my phone, just can't dial out.
Thanks -
denonlake said:
I had a problem setting up voicemail for my verizon number to work with google voice and thought I would share how i corrected it.
I installed GV app and it said my carrier does not support automatic config.
I could view old messages I had but all new incoming calls went to my verizon VM
In order to route calls to GV VM I had to
Dial *71xxx-xxx-xxxx where xxx is your google voice number and hit call
it will beep a few time then hang up
next
Dial *90xxx-xxx-xxxx where xxx is your google voice number and hit call
it will beep a few time then hang up
next
Dial *92xxx-xxx-xxxx where xxx is your google voice number and hit call
it will beep a few time then hang up
next
This successfully routed all incoming calls to my google voice.
To deactivate call being routed you must do this
*73 call
*900 call
*920 call
Hope this helps someone else.
Click to expand...
Click to collapse
Ok, I tried this and every time I do and call from another phone, there is nothing there for google voicemail. It says "please enter the number you would like to call followed by the # sign". What am I doing wrong? I dialed all 3 *numbers followed by the google voicemail number. I've tried this like 3-4 times. Help!
swtkimmie said:
Ok, I tried this and every time I do and call from another phone, there is nothing there for google voicemail. It says "please enter the number you would like to call followed by the # sign". What am I doing wrong? I dialed all 3 *numbers followed by the google voicemail number. I've tried this like 3-4 times. Help!
Click to expand...
Click to collapse
You need to login in to your google page and activate it, don't remember how but the help section on your google voice page has the steps
Bamf is runnin' my bolt - smoke that vzw!
whenever I go to dial the x71xxx-xxx-xxxx i get a message saying "welcome to verizon wireless your call can not be completed as dialed.

Google voice...

Ahhhhhh! Someone please help me. My Google voice isn't acting right. I've used Google voice a lot for my voicemail only. That's what I always did, I never ran into issues. Now all my text messages, incoming calls are coming through Google voice. I don't understand. I just want to use it for my voice mail. Like usual. I even went on the Google voice settings web page. I can't figure out how to disable my text messages from coming through gvoice. Can anyone help me? Thanks
I could only see this happening if people were calling and texting your Google Voice number (you can find this in GV settings on your phone) instead of your actual phone number (the one given to you by your carrier). Google voice, I believe, is unable to intercept text messages not routed to your GV number.
tcheck8 said:
I could only see this happening if people were calling and texting your Google Voice number (you can find this in GV settings on your phone) instead of your actual phone number (the one given to you by your carrier). Google voice, I believe, is unable to intercept text messages not routed to your GV number.
Click to expand...
Click to collapse
they were calling and texting my google voice number. Aren't you supposed to set your google voice number to your actual phone number?

[Q] Call out with Google Voice

I looked around but couldn't find a thread on this problem.
This is my first Android phone (AT&T version), previously I had a 3GS, and I'm having trouble getting Google Voice sorted. I set up voicemail forwarding as the two thread here suggest, but I can't seem to get calling out working right. If I go into the GV app I can call people who've called me/are starred/left messages etc and it will call with my GV number, but I can't call anyone else with that number. I think I have the phone set to use GV for all calls, but it still uses my cell number if I use the phone dialer. Is there a way to/can I set it up so calls I make come from the GV number?
With the 3GS I just used the GV app for everything and that worked since my calls came from the right number, but as far as I can tell I need to use the phone app to call out with this?
Thanks.
Should be able to change this in the settings:
Settings -> Making Calls
I have mine set up to ask me every time I make a call.
Sounds like yours might be 'Do not use Google Voice to make any calls'
Try groove IP app from market.
Sent from my HTC One X on Leedroid's ROM v5.0.0.
I feel like the least technologically savvy person in the world, but I re-installed the app, restarted, and now it seems to be working.
It had been set to use google voice for all calls, but for whatever reason calls were not coming through that way.
To follow that up. Are texts managed the same way, or do I need to open the GV app to send them?
Use the GV app for texts via GV. Or you can use any other SMS app with the GV-provided phone numbers that it assigns to people that call/text you. As an example, via GV you would normally see a text from Person. If you looked in Messages or Go SMS, it would be Person - +1XXX-XXX-XXX - text. If you use that number to text Person, they will receive it as if it came from your GV #, not your cell #.
Thanks, I'm all sorted out.

[Q] Please HELP with Google Voice dialler on ICS, JB

Hi there, everyone! I'm a long time reader but never really get to post anything. Before I start, I hope this is the right forum and did some searching around my question and haven't found a solution - both on XDA and just searching Google itself.
I rely on Google Voice for all my voice and text needs and have multiple phones. I used and kept an old Google Voice official APK (something like 0.26 I believe) which allowed all my outgoing calls to route through the same outbound number. This number was some random phone number that wasn't my Google Voice number but required a little bit of data prior to connecting the call to tell Google "Hey, I'm about to make an outgoing call, this is the number I'm making it to" to route the call correctly. The newer versions of the Google Voice app use a different "shadow" number for each contact so no data is required. This old option was extremely important to me because I have a limited voice plan and took advantage of my carrier's unlimited calling to your favourite number option to make my calls free. That specific version of the Google Voice app doesn't work with ICS or Jellybean and I no longer have a Gingerbread phone.
Is there a third-party app that would help me dial a phone number or tap on "call" within a contact and have it route through that same Google Voice "shadow" number every time? If not, would someone consider writing up one for a bounty?
There's actually a Windows Phone 7 app called GoVoice that actually lets users choose which option they prefer. To dial all outgoing calls with the same number, small amount of data required; to assign a different shadow number to each call, no data required; or to have Google Voice phone your mobile back directly, perfect for those on legacy Free Incoming Call plans.
Your help and suggestions would be much appreciated!
Best,
Manny

Bring a Sprint/Google Voice integrated # to another carrier with similar integration?

I've had the same number for over a decade on 3 different providers. Several years ago I ported that number to Sprint and ever since the Google Voice and Sprint integration option was available, I've been using it. I really like all of the features such as being able to send texts on the Google Voice website from my "primary" number and when people call my "primary" number it not only rang to my phone but it would also pop up as an incoming call on Gmail, etc. I just switched to T-mobile today and ported my number over to them after cancelling the Sprint/GV integration. I didn't think this all the way through before doing so unfortunately.. Now I have a plan and a phone that I really like but I'm basically stuck with Google Voice Lite which leaves a lot to be desired since I liked ALL of the features of Google Voice I used to have and not just the voicemail forwarding feature....
I'm assuming that it is possible to get all these features back by doing the following:
- add a second line to my T-mobile with a new/different number and put that SIM card in my new phone
- port my old "primary" number that I just brought over to T-mobile to Google Voice for $20
- Set up google voice to forward all calls and text message going to my old "primary" number to my new T-mobile number
The only question I have is whether after doing this, is there a way to make the functionality EXACTLY the same as when I was on Sprint with my Sprint/GV number integrated? I.e. When someone calls me on the number I ported to GV# it rings to my computer if I'm sitting in front of my Gmail as well as my phone... all text messages to my GV# will go to my phone and can be read/replied to on the google voice website the same as it used to, etc. My understanding was that the GV/Sprint integration was just an agreement that the two companies had where Sprint "owned" the number but it could also be used as the GV number through some carrier-specific forwarding agreement that they had. I'd like to know if I do the above-mentioned steps would I get the same result or is there some drawbacks to having a different carrier with a different number and now GV "owns" the number and is just forwarding the data in a similar fashion? The main drawback I foresee would be that if i make a call or send a text message from my phone it would show up as the new T-mobile number instead of the GV# and people wouldn't know who it is until everyone in my contacts list got used to it. I think this could be avoided by using Google Hangouts or something as my primary dialer and text messaging app but then I'd be using up my data for VoIP and MMS messages which would otherwise be free on my T-mobile number. Anyone been in a similar situation and have some info/advice? Thanks

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