Google Play Store stopped working - Galaxy Note Pro 12.2 Q&A, Help & Troubleshooting

I'm getting this error everytime I try to open the Google Play store. Google Play Movies, News Stand, Music, etc all work fine, but when I try using the Google Play store, I get this error and it kicks me back to the home screen. I've even removed my Google account completely and that didn't do anything. Anyone have any ideas how I can fix this or am I going to have to factory reset my tablet? Thanks.

Rolldog said:
I'm getting this error everytime I try to open the Google Play store. Google Play Movies, News Stand, Music, etc all work fine, but when I try using the Google Play store, I get this error and it kicks me back to the home screen. I've even removed my Google account completely and that didn't do anything. Anyone have any ideas how I can fix this or am I going to have to factory reset my tablet? Thanks.
Click to expand...
Click to collapse
Try settings>application manager> google play store> clear cache
Maybe clear data too.

bellemount said:
Try settings>application manager> google play store> clear cache
Maybe clear data too.
Click to expand...
Click to collapse
I tried that. I even tried installing a different version on Google Play Store and Google Play Services, but I ended up flashing to the Hyperdrive ROM. Everything works fine now, but I wish I would have flashed a newer ROM. This one is based on Kit Kat.

Related

[Q] New Play Store (4.0.25)?

Has anyone gotten the play store to auto-update to the new 4.0.x version? I know I could side-load it, but I was hoping for it to just auto-update to avoid hassles.
I've tried various combinations of clearing the play store and google services data, uninstalling their updates, and rebooting, and it re-updates them to the prior 3.x versions.
Is this just me? Anyone have suggestions on how to get this to update properly?
Churten said:
Has anyone gotten the play store to auto-update to the new 4.0.x version? I know I could side-load it, but I was hoping for it to just auto-update to avoid hassles.
I've tried various combinations of clearing the play store and google services data, uninstalling their updates, and rebooting, and it re-updates them to the prior 3.x versions.
Is this just me? Anyone have suggestions on how to get this to update properly?
Click to expand...
Click to collapse
Mine is 4.0.26. I suggest try to clear data Google play store and Google Play services, uninstall updates, then reboot, this Google Play services should update and so is play store...hopefully.
buhohitr said:
Mine is 4.0.26. I suggest try to clear data Google play store and Google Play services, uninstall updates, then reboot, this Google Play services should update and so is play store...hopefully.
Click to expand...
Click to collapse
Well, I'd tried that before, with no luck. Maybe something snuck in before I restarted and it updated to the old version? Who knows.
This time, based on some other searching I'd done, I tried also clearing the data for Google Services Framework, and being sure to reboot as fast as I could after doing all that.
I also went in and looked at the app versions after restarting but before launching the play store, and it had quickly re-updated the Google Play Services app to I think the newest version (3.0.27, matches my Droid 4 that has the new play store). After launching the play store, it updated that, but only to 3.10.14 (I think it was 3.10.9 before), not 4.0.x.
So, still no luck
Churten said:
Well, I'd tried that before, with no luck. Maybe something snuck in before I restarted and it updated to the old version? Who knows.
This time, based on some other searching I'd done, I tried also clearing the data for Google Services Framework, and being sure to reboot as fast as I could after doing all that.
I also went in and looked at the app versions after restarting but before launching the play store, and it had quickly re-updated the Google Play Services app to I think the newest version (3.0.27, matches my Droid 4 that has the new play store). After launching the play store, it updated that, but only to 3.10.14 (I think it was 3.10.9 before), not 4.0.x.
So, still no luck
Click to expand...
Click to collapse
I assumed that you're on the latest rom (JB 4.2.1) and latest bootloader? download and side load play store from here:
https://mega.co.nz/#!dVRhDaoZ!bBb7Kw1bXtSAxvf58AV0ISi_93EoSM99xldHNdJWHmA

[q] need help please!!!

I recently updated my phone to cm11 m8. All was fine until I opened my play store. It gave me the message 'unfortunately, google play store has stopped.' I tried the usual clear cache and data, rebooting the phone etc. Nothing seems to work. I then went ahead to uninstalling updates for Google play services. And when I realised that many apps wouldn't run on the older version I knew I was screwed. If I'm not wrong, the only way to update google play services is through the play store and my play store isn't working. Please someone help me. I feel so worried rn.
BryanKee said:
I recently updated my phone to cm11 m8. All was fine until I opened my play store. It gave me the message 'unfortunately, google play store has stopped.' I tried the usual clear cache and data, rebooting the phone etc. Nothing seems to work. I then went ahead to uninstalling updates for Google play services. And when I realised that many apps wouldn't run on the older version I knew I was screwed. If I'm not wrong, the only way to update google play services is through the play store and my play store isn't working. Please someone help me. I feel so worried rn.
Click to expand...
Click to collapse
Make sure it's set as a system app, and not a user app.
BryanKee said:
I recently updated my phone to cm11 m8. All was fine until I opened my play store. It gave me the message 'unfortunately, google play store has stopped.' I tried the usual clear cache and data, rebooting the phone etc. Nothing seems to work. I then went ahead to uninstalling updates for Google play services. And when I realised that many apps wouldn't run on the older version I knew I was screwed. If I'm not wrong, the only way to update google play services is through the play store and my play store isn't working. Please someone help me. I feel so worried rn.
Click to expand...
Click to collapse
Maybe the google apps weren't installed as they should have been when you were installing cm11. Try to get rid of any app that's related to google on your phone, and then find a zip folder of google apps (I suppose you can find one on cm webpage) and flash it via c.w.m.
.....
BryanKee said:
I recently updated my phone to cm11 m8. All was fine until I opened my play store. It gave me the message 'unfortunately, google play store has stopped.' I tried the usual clear cache and data, rebooting the phone etc. Nothing seems to work. I then went ahead to uninstalling updates for Google play services. And when I realised that many apps wouldn't run on the older version I knew I was screwed. If I'm not wrong, the only way to update google play services is through the play store and my play store isn't working. Please someone help me. I feel so worried rn.
Click to expand...
Click to collapse
i think you need to post to the developers of the rom to add some app gapps including the whole playstore and google services wich in flashable.zip so you could easily install
flash...
Same advice here
remove everything and flash gapps as a zip...
it will most probably work :good:
Cheers :good:

Google Play not auto-updating apps

Google Play doesn't seem to want to auto-update apps on my device, it's been like this for a few weeks since I clean installed of YNG1TAS17L, so I have to do it manually. It worked once when I set the option to "Auto-update apps at any time" but I can't risk using this as it would use up mobile data.
Any ideas on what the issue could be?
Salty Wagyu said:
Google Play doesn't seem to want to auto-update apps on my device, it's been like this for a few weeks since I clean installed of YNG1TAS17L, so I have to do it manually. It worked once when I set the option to "Auto-update apps at any time" but I can't risk using this as it would use up mobile data.
Any ideas on what the issue could be?
Click to expand...
Click to collapse
Are your Google Play Services updated?
Is your Google Play Store updated?
Did you try rebooting the device?
Have you forced stop or disabled any Google service?
Mr hOaX said:
Are your Google Play Services updated?
Is your Google Play Store updated?
Did you try rebooting the device?
Have you forced stop or disabled any Google service?
Click to expand...
Click to collapse
Google Play Services is 7.3.29 (That's dated April 21st, but matches my Nexus 7 version and apps auto-update fine)
Play Store is 5.5.12
Also had lots of reboots
Only Google Play Movies & TV, Play Music, and Hangouts have been frozen
Also, my device installs new apps from the Play store when initiated from Google Play on a desktop PC no problem, but all the updates are still ignored, despite needing no permission changes.
Salty Wagyu said:
Google Play Services is 7.3.29 (That's dated April 21st, but matches my Nexus 7 version and apps auto-update fine)
Play Store is 5.5.12
Also had lots of reboots
Only Google Play Movies & TV, Play Music, and Hangouts have been frozen
Also, my device installs new apps from the Play store when initiated from Google Play on a desktop PC no problem, but all the updates are still ignored, despite needing no permission changes.
Click to expand...
Click to collapse
Did you try changing the settings to default for Google Play Store?
Clear data and clear cache of this app
Reboot and try
If still it doesn't work, I guess you need to reinstall the OS
Mr hOaX said:
Did you try changing the settings to default for Google Play Store?
Clear data and clear cache of this app
Reboot and try
If still it doesn't work, I guess you need to reinstall the OS
Click to expand...
Click to collapse
Didn't work either, guess I'm out of luck. I'll update manually for now until next COS 12 release

play store app contantly crashing.

Whenever i open play store app on my s8 plus it just crash and message pop up saying that play store has stopped working. I have tried crearing cache, data and reboot. Nothing worked. Any solutions. My s8 plus is running latest android update.
Ive got a similar issue on a Galaxy S8, play store crashes every time I try turning it on unless I clear its cache, then its working as long as its stored in memory. Does anyone know any fix?
burninghouse said:
Whenever i open play store app on my s8 plus it just crash and message pop up saying that play store has stopped working. I have tried crearing cache, data and reboot. Nothing worked. Any solutions. My s8 plus is running latest android update.
Click to expand...
Click to collapse
I cannot give you a direct answer to your question.
However consider this.?
On my previous devices, think it was Note 3 or Note 4
i had similar issues with Play store.
Trying to install apps but failing.
or Play store "crashing /stop working etc
Eventually i found that the app store crashes
was actually related to Play Services app which is " "linked " Play Store app.
Somehow i had wrong version of Play Services
installed or it somehow got corrupted.
So its just not the Play Store app but other
apps "linked" to it. eg Play Services.
End result
I decided just to do a factory reset
as i was to confused/annoyed
with whole issue, and did not know how to solve it.
J700T1
Reflash gapps

Google Play Store No Connection error on my Galaxy Note 10

I keep getting this error on my second hand Note i bought.
Have tried everything.
Clearing play store cache, uninstalling play store updates, factory reset, etc.
galaxy store and emails, etc working fine as is browsing play store, just no connection when trying to download.
help, please? This is driving me nuts!
Dean. New Zealand.
Most of app needs Google Play Services. Clear cache/clear data/reinstall it too. Maybe it can help.
How to Fix Google Play Store “No Connection- Retry” Error​
Clear cache google play store
Correct date and time
Remove Google account and add it again
Reinstall app and update
Factory reset
aheadofsingularity said:
Most of app needs Google Play Services. Clear cache/clear data/reinstall it too. Maybe it can help.
Click to expand...
Click to collapse
Yes, tried that. no improvement.
Probably Adaway or something blocking connection
aheadofsingularity said:
Probably Adaway or something blocking connection
Click to expand...
Click to collapse
No, this is after a factory reset with nothing else added.

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