Something moving inside the phone - Galaxy S6 Q&A, Help & Troubleshooting

A few days ago I noticed this weird rattling noise when I shake my phone, as if something inside is moving. I thought maybe the home button was wobbly, so I held the home button firmly and the noise is still there. I managed to hold all the buttons to prevent them from moving and shook the phone, but there's still something rattling inside it. I think it's the camera since if I take a closer look, it doesn't look like it's completely straight.
Also, when I launch the camera app, there are minor 'lags' when I move the phone, also it takes longer to focus now and sometimes doesn't focus at all.
Any idea if the rattling inside is the camera lens or lens cover or is it something else?
G920F (64GB)
Sapphire Black
No warranty
Bought from shady guy on the street

It's the camera. Because the rear camera has OIS (Optical Image Stabilization) sensor. While you don't use the camera, the lens is going to move arroung where it is. But if you turn on the rear camera and shake your phone you'll stop hearing because OIS is working

sentinelvdx said:
It's the camera. Because the rear camera has OIS (Optical Image Stabilization) sensor. While you don't use the camera, the lens is going to move arroung where it is. But if you turn on the rear camera and shake your phone you'll stop hearing because OIS is working
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I was worried about the same thing. Is it normal?

ratnodip said:
I was worried about the same thing. Is it normal?
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It's normal, don't worry. Once you star the rear camera, the magnets of the OIS will activate and if you shake it you won't hear that until you switch of the camera again.

Related

Does the camera hitting the glass limit its focus range?

Every time I focus the rear camera, I can hear the lens hitting the glass window. Has anyone determined if this design flaw limits the focus range of the camera?
Cleanskinned said:
Every time I focus the rear camera, I can hear the lens hitting the glass window. Has anyone determined if this design flaw limits the focus range of the camera?
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I hear a tiny click. Are you sure that the lens is actually hitting the glass? My focus seems to be fine.
If hitting the glass is actually limiting the camera's ability to focus, that would be a severe design flaw.
I'm pretty sure everyone hears a tapping sound, correct? What is causing it then?

Is the front facing camera lousy?

The front facing camera on my One X is horrible. The selfies are washed out and extremely low res, nowhere near the quality from my Droid Razr that has the same megapixel count. What could cause this? Does the proximity sensor have anything to do with the camera? I have a screen protector and it has a cutout for this sensor but I don't know if the cutout is big enough since I can't see the sensor. I have not taken a picture w/o the screen protector installed. Anything else I should be looking at?
The proximity sensor has nothing to do with the front facing camera. In all honesty, it doesn't take great pictures. You might have some dust built up in there, try cleaning it out with a cotton bud.
Sent from my Evita
timmaaa said:
The proximity sensor has nothing to do with the front facing camera. In all honesty, it doesn't take great pictures. You might have some dust built up in there, try cleaning it out with a cotton bud.
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Thanks. I did that after doing a search on the issue (which I should have done before my post-my bad) and the difference is night and day. I never would have guessed a lens could get so dirty that it would literally make a camera unusable but now I know it can.

Rear camera distortion

Just noticed that when things are in the top portion of the picture with the camera tilted down slightly things get distorted. It makes heads oblong and alien looking. Wondering if other people have this same issue or if it's just my phone. So it's really a question of whether the phone is being exchanged or returned.
I've attached two pics. When the tv is in the top portion of the pic it looks a lot taller than when it's in the center of the pic. Both pics were taken from the same distance at the same zoom amount.
Did you take the plastic film off the lens that comes from the factory?
s197 said:
Did you take the plastic film off the lens that comes from the factory?
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I was gonna say the same! Although mine lately has not been focusing at all unless i shake it. View is immediately blurry, but up close to something it is fine. Like it is stuck in close up. Shake it and seems good. This is before ROOT and playing around. Any ideas?
s197 said:
Did you take the plastic film off the lens that comes from the factory?
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Did you have a plastic film on your camera? I had one over the fingerprint sensor but if there is one on my camera it's near impossible to detect, I feel like I'm just scratching at the glass although my fingernail is definitely catching on something. I just cant tell if it's the edge of the glass for the camera or a film covering it.
i had the same issue so i boiled my kettle, and held the phone above it after it boiled and let the steam peel the lense sticker.
omgi0wn said:
Did you have a plastic film on your camera? I had one over the fingerprint sensor but if there is one on my camera it's near impossible to detect, I feel like I'm just scratching at the glass although my fingernail is definitely catching on something. I just cant tell if it's the edge of the glass for the camera or a film covering it.
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If you had the plastic on it, you'd know it. It was very noticeable on mine.
droidiac13 said:
If you had the plastic on it, you'd know it. It was very noticeable on mine.
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I really can't tell if it's there, if it is it lines up almost perfectly. It isn't causing me issues for now though so I'm not going to mess with it.
omgi0wn said:
I really can't tell if it's there, if it is it lines up almost perfectly. It isn't causing me issues for now though so I'm not going to mess with it.
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You would notice in the center of the lens. The plastic would have a cut. Once it's off, the lens is perfectly flat across the top.
The plastic was still on, but no change in distortion taking it off. I'm guessing the cutout in the center of the plastic makes it so it doesn't impact photos.
So I tested on my computer monitor and am able to somewhat replicate what is happening in your shots. However, this distortion is natural because you're tilting the camera downwards on its axis. Its called perspective lens distortion and is common to all cameras without a tilt shift lens (a lens that costs several thousand dollars). You should be able to replicate the effect with any camera phone.
Yeah I've noticed distortion in other cameras but it's just not so extreme. On the s6 the distortion makes any pics with the subject on the edge ridiculous and unusable.
I think I've narrowed it down to when the s6 is set up to shoot max resolution at 16:9. When I switch it to 4:3 the distortion is pretty much gone since that distorted area is just cropped out but that reduces it from 16mp to 12mp. Other phone cameras I've had (moto x 2nd gen and s3) crop the other way (max resolution at 4:3 and then crop to get 16:9).
So the s6 presumably has a 16:9 sensor where the others had 4:3. But the extra width is pretty much unusable.
I'm not sure how I feel about this. What's the point of having a 16mp camera if you can only effectively use 12mp?
Any update on this? I was hoping there's a post processing software in Android/Windows/OSX that can compensate for the lens distortion even though it'll reduced the resolution a bit. I have a AT&T Galaxy S6.
I tried DXO Optics Pro 8, and it works very good for shots from my Nikon D7000 to un-alienize the faces, but there are no modules for the Galaxy S6 lens.

Rear camera off-center

Probably a silly question. But I want to know whether the lens's position cause any effect on OIS when it's being completely off-centered as signified by the red circle in the image attached.
Thanks
I don't think it is a problem. If there is no black edges on screen when taking pictures, everything is fine.
And to see if OIS is turning on, just shake your phone (with camera off) and you can hear camera moving . Go to the camera app and shake again, you will not hear the camera moving. It means OIS is on.
Sent from my SM-G930F using XDA-Developers mobile app
goTouch said:
I don't think it is a problem. If there is no black edges on screen when taking pictures, everything is fine.
And to see if OIS is turning on, just shake your phone (with camera off) and you can hear camera moving . Go to the camera app and shake again, you will not hear the camera moving. It means OIS is on.
Sent from my SM-G930F using XDA-Developers mobile app
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I didn't mean whether the OIS will work or not, what I meant was whether the off-center will have any effect on OIS's working resulting in a bit more shaky video relatively?
Turn your phone around and it's centered.
Your welcome
ginodp said:
Turn your phone around and it's centered.
Your welcome
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I don't think so. I say this based upon my examination of the eight S7's I've possessed so far. Turning any one of them upside down appeared to merely cause an optical illusion. The illusion was that, if the back camera lens seemed off-center when right side up, flipping the device 180 degrees simply made it appear that the relative lens position had changed, often then seeming more centered.
If you look carefully at your S7's back lens (a magnifier helps), you can easily see that the lens itself is considerably recessed beneath the surface. That is, it is set back below the protective surface glass and the surrounding circular port opening. This means that when you look at the lens straight on, a crescent shadow is cast around a portion of the lens. And that makes it only appear to become more centered or more off-centered. The crescent shadow will change position depending upon the direction of your back lighting. You can hold your S7 facing its back panel, look at the lens, and pivot around in a circle to change the direction of the back lighting. You should notice the illusion of the lens moving from one side to the other as the back lighting becomes oblique from the opposite direction. A similar thing will occur when you turn the phone upside down.
Out of the eight S7's I've possessed, only one of them had a near perfectly centered back camera lens. As long as no portion of the lens is overlapped by the circular port opening, there should be no performance loss with the camera function. As stated, an off-centered back camera lens is actually only the position of the internally mounted camera module as relative to the external circular port opening. And the movement illusion is the shadow crescent moving around. The OIS movement should be so minimal that it will be undetectable in terms of how centered the lens appears to be.
Meher458 said:
Probably a silly question. But I want to know whether the lens's position cause any effect on OIS when it's being completely off-centered as signified by the red circle in the image attached.
Thanks
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Hi there.
I just got my S7 Edge today which seems to have the same misaligned camera and circular cover.
Did you notice any effect this has?

Rear camera too bright.

S7 snapdragon sony lens. When I take photos using the rear camera they come out too bright / over exposed. The front camera produces better point and shoot images. Also, the rear lens gets dirty very easily. I've come from a moto g4 plus and had no such problems. Has anyone got any suggestions?
Check you're using AUTO mode for the camera and the exposure level slider when you tap the screen to focus is not all the way up
As for the dirty lens, that's down to how you use your phone, either get a case or be more careful not to touch the lens, I always wipe mine on my top before taking pics, takes 2 seconds and easy to get into the habit

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