I'm suffering from a very frustrating issue with my Moto X Play. I can live without the gyroscope, but this issue is getting a tad ridiculous.
The Play seems to very easily cause the retaining prongs on a micro-USB plug to become recessed. This problem isn't uncommon, and easily rectified with a pin, but it is frustratingly frequent.
I've misplaced my original Moto cable, but that was working fine for the weeks I had it. Since then I have tried a variety of free, cheap, branded and expensive cables and the issue occurs fairly consistently after plugging/unplugging a few times - I can only use them for one or two charges before they become unreliable.
Has anyone experienced this and can anyone suggest a solution? I wonder if the micro-USB socket is a tiny bit too narrow..
Related
Hi friends
I am having an handset(Tilt) with flex cable problem, but wondering if flex cable can solve my phones problem where it is doing the following:
-Not accepting the SIM.
-phone is getting hanged any times, speed is also very pathetic.
-keypad is pressed on its own.
-Phone is not accepting any charger but charging with PC USB.
These are some of the major problems, I wish if someone could help me out in knowing what work does a flex cable plays, coz the technician is charging so much to change the flex cable & giving me no assurance as to what problems will be solved. I would like to know from some of those technicians here who knows something about hardware. Mike I am talking about you specially.
I would like to write this in our XDA encyclopedia given the case I get proper knowledge about it.
Looking forward to answers.
This is quite difficult to answer without testing. The SIM not being recognised will in itself slow down the phone or even create a full blown crash.
It's not stated what flex cable we are talking about. Flex Cables are just multi wire connections between circuit boards. Phones often have 3, 4 or more flex cables. For example between the the physical keypad and the motherboard or the d-pad and the LCD screen or between screen and motherboard etc etc.
It IS possible a flex cable can get damaged. This normally happens in phones with a slide out keyboard where the flex-cable has to roll back and forth as the keyboard slides in and out. However, such a cable would not I think change the charging behaviour of the phone.
It charges on PC connection but not charger connection. To me that normally indicates a USB port connection problem - bent pin in the slot, possibly even crossed pins or a cracked or dry solder joint between the usb port and the motherboard.
Another thing to consider is whether all the battery contacts are making good contact with the phone. Here again the multiple connections between battery and motherboard can become dry or cracked leading to erratic or underpowered connections.
The keypad being pressed on it's own can again be caused by different things:
1
It could be a faulty or loosley connected flex cable
2
Pressure being put on the digitizer screen by something under the bezel or just a damaged digitizer layer
3
A key that is not releasing from the keyboard properly (is it always the same key or group of keys?)
4
Moisture at many different places inside the phone, including keyboard, d-pad etc. Even when dried out, the residue or oxidisation can continue to cause problems.
So, I would not rule out a flex-cable problem, but it might not be the only fault. Unfortunately then, the technician you spoke to may be correct and it is not possible to guarantee it will solve all problems. Having said that, I would want to say to the technician that I am not going to pay for a new flex if it does not solve any of the problems.
This is where it becomes difficult to decide whether to go for paid for repair or to attempt the job yourself.
Mike
I just noticed that my charging port is extremely loose and any USB cable I stick in there has a lot of wiggle room. Because of this if I move my phone while charging it sometimes looses it's connection. I don't believe it ever did that before. Does anybody else notice a loose fit or is it just my phone?
Sent from my SM-N920V using Tapatalk
My charging port is pretty solid. But just to avoid this scenario, I got the samsung wireless fast charger pad
Sent from my SM-N920V using Tapatalk
Couple of things, if you have a case, try charging without it on. Otherwise try another cable. I thought mine was loose too but it ended up just being a cable that didn't fit well.
Thanks for the feedback guys. My case doesn't come into contact with the charging port or the cable when it's inserted. I use the original cable and a cheap chinese one intermittently. The Chinese one is quite long which is why I use it, but it wiggles much more than the original. I'm pretty sure there was no wiggle at all in the beginning so it must be from using the cheap cable. Note to self (and others): "Don't do that!"
Sent from my SM-N920V using Tapatalk
Hi there, I'm having the same issue. The thing is that I don't remember if it worked well from the start.
I always use an alternative charger and keep the original in the packaging.
One day noticed that at least 1/4 part of the plug remains out of the socket. This makes the plug wiggle and remain loose. Sometimes (a Tagwood cable) disconnects by the own weight.
I don't hear the common 'click' when plugging in or out.
Tried different cables, many including the original and every does the same.
I don't know if it is a design issue or a broken thing.
What I can see, I don't find any anomalies. Neither where is bottoming. It looks very sensitive parts so I don't want to touch it.
I only noticed that socket looks shorter than other micro USB plugs.
Sorry for my English.
If there's any suggestions I want to hear it.
hellcore said:
Hi there, I'm having the same issue. The thing is that I don't remember if it worked well from the start.
I always use an alternative charger and keep the original in the packaging.
One day noticed that at least 1/4 part of the plug remains out of the socket. This makes the plug wiggle and remain loose. Sometimes (a Tagwood cable) disconnects by the own weight.
I don't hear the common 'click' when plugging in or out.
Tried different cables, many including the original and every does the same.
I don't know if it is a design issue or a broken thing.
What I can see, I don't find any anomalies. Neither where is bottoming. It looks very sensitive parts so I don't want to touch it.
I only noticed that socket looks shorter than other micro USB plugs.
Sorry for my English.
If there's any suggestions I want to hear it.
Click to expand...
Click to collapse
Samsung phones have suffered from charging port issues for years. My Note 3 drove me crazy with it. You can try contacting Samsung, but I'm not sure what they would do.
Action123 said:
Samsung phones have suffered from charging port issues for years. My Note 3 drove me crazy with it. You can try contacting Samsung, but I'm not sure what they would do.
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Click to collapse
I had a Norte 3 and the plug was very strong and tighten.
Also 3.0 charged twice faster than other phones.
The phone is not buyed in my country. I can't contact Samsung
Guys, my brother had the exact same issue with his.
It ended up being lint that built up inside the port. Take a pin and clean the port out. I was shocked at how much lint (just from a normal pocket) got stuck in the port. Its definitely worth checking.
Worked for me!
CISGS said:
Guys, my brother had the exact same issue with his.
It ended up being lint that built up inside the port. Take a pin and clean the port out. I was shocked at how much lint (just from a normal pocket) got stuck in the port. Its definitely worth checking.
Click to expand...
Click to collapse
-------------------------------
At first my charging cable worked fine, but over time the connection became very touchy. Based on the post above, I opened up a paperclip and fished around the port area and was surprised by the lint that came out. Now my cable is connecting more securely and charging more reliably. Thanks for the tip!
You know how when plugged in upright, some USB cables will want to have their flat side up, and others will want to have the flat side down? In other words, if the cable us perfectly straight, my phone would have to lie face down to connect. For other called, it's the opposite. Let's call this "chirality". Why? Because that's what chirality is. Informally called "handedness ".
If you have a cable of the wrong chirality, I believe over the period of years, the constant mild strain on the phone's port might weaken it. Plus, is annoying because the cable wants to flip the phone over while you're holding it.
A 180° twist would switch the chirality. Tying an overhand knot in the end of the cable almost works well, but it twists a little too far. I could also make a lot and twist it just right, then glue it with silicone or cable glue.
I know this seems like a dumb concern, but after two years my last phone had decreased USB connectivity. Has anyone thought about this and found a good solution? I tried to explain chirality to a salesperson in the electronics market today, and she looked at me like I was crazy.
Hello XDA, here's something that has bugged me for a while.
I think everyone has experienced the tired out micro USB cable issue. You know, when the cable won't charge your device unless held at the proper angle, or when it won't even stay inside the device and just slips out. I believe this is caused by the little hook pins on the bottom of the plug getting a little bent or worn out.
This happens to me a lot. I operate heavy equipment all day and my phone is always bouncing around while charging. I think this bends the micro USB plug and I have to replace my micro USB cables like every couple months. Sometimes more.
So my question is, is this an issue with usb-c? I've searched online a lot and can't seem to find anything on it. This issue is a big deal to me since I'm pretty rough on my cables. Is it going to be a problem? Has anyone had this issue with a usb-c cable?
Thanks a ton everyone
,dratao
Sent from my LG-D852 using Tapatalk
troyhatchard said:
Hello XDA, here's something that has bugged me for a while.
I think everyone has experienced the tired out micro USB cable issue. You know, when the cable won't charge your device unless held at the proper angle, or when it won't even stay inside the device and just slips out. I believe this is caused by the little hook pins on the bottom of the plug getting a little bent or worn out.
This happens to me a lot. I operate heavy equipment all day and my phone is always bouncing around while charging. I think this bends the micro USB plug and I have to replace my micro USB cables like every couple months. Sometimes more.
So my question is, is this an issue with usb-c? I've searched online a lot and can't seem to find anything on it. This issue is a big deal to me since I'm pretty rough on my cables. Is it going to be a problem? Has anyone had this issue with a usb-c cable?
Thanks a ton everyone
,dratao
Sent from my LG-D852 using Tapatalk
Click to expand...
Click to collapse
I would like to also ping this thread as I am wondering the same thing. My last 2 phones required me to start angling the cables so that they would charge (likely based on the wear and tear of inserting and removing the cables).
So, is the design of USB-C more, less or the same reliability as micro-USB from a port longevity perspective?
Hi guys!
I'm a fresh Pixel 2 user (and for now, I love the device), but a very strange thing occurred to me. I unboxed the phone, connected the cables to transfer the data from my old Nexus, and everything went smoothly, the cable connected easily and firmly. When I came home and wanted to connect the charger I noticed I can't push the USB-C cable in - it was getting stuck before being pushed completely, and the phone wouldn't charge. I looked closely into the charging port thinking that maybe some small debris was locked inside, but instead I've seen a crooked metal brace (closeup photo attached, the part was really small) that seemed loose and was blocking the connector to go fully inside. I didn't know what it was, but I used a toothpick to try to lock it in place or at least see if it's really loose, but upon touching it simply came out from the port and hit the floor.
The port now works flawlessly, it charges, it connects to the computer, nothing seems lose, the cable sits tight, and it looks perfectly normal to me. I checked some other USB-C devices I have if they have similar metal thing inside, but none does. The port now looks like all other USB-C ports I've seen.
I wouldn't expect anything to come out of the charging port in a new phone though. Would you have any idea what's the purpose of this metal brace in the Pixel's port, and what could've happened that it got detached from the port? Should I be worried or just throw it into the bin and forget?
I'd appreciate any clues and insights
Thanks!
M.
This looks like half of the metal usb shield inside your port. If you look deep inside there should be another half (or maybe it's fallen out). The purpose of this part is purely to reduce electrical noise at the point of the connector, so you shouldn't really see any charging issues with it out, although you may run into the occasional data transfer issue.
Thanks, that's reassuring I don't really see the second half, but everything is working smoothly so I will not be too bothered then.
Keep the part. The phone is faulty. If you don't have problems, wait until the warranty is nearly out and then RMA the phone to get a 'new' one
This exact thing just happened to my Pixel 2 phone. I hope I don't have any problems. I know this is an old post. Did it ever cause you any problems?
maticomp said:
Hi guys!
I'm a fresh Pixel 2 user (and for now, I love the device), but a very strange thing occurred to me. I unboxed the phone, connected the cables to transfer the data from my old Nexus, and everything went smoothly, the cable connected easily and firmly. When I came home and wanted to connect the charger I noticed I can't push the USB-C cable in - it was getting stuck before being pushed completely, and the phone wouldn't charge. I looked closely into the charging port thinking that maybe some small debris was locked inside, but instead I've seen a crooked metal brace (closeup photo attached, the part was really small) that seemed loose and was blocking the connector to go fully inside. I didn't know what it was, but I used a toothpick to try to lock it in place or at least see if it's really loose, but upon touching it simply came out from the port and hit the floor.
The port now works flawlessly, it charges, it connects to the computer, nothing seems lose, the cable sits tight, and it looks perfectly normal to me. I checked some other USB-C devices I have if they have similar metal thing inside, but none does. The port now looks like all other USB-C ports I've seen.
I wouldn't expect anything to come out of the charging port in a new phone though. Would you have any idea what's the purpose of this metal brace in the Pixel's port, and what could've happened that it got detached from the port? Should I be worried or just throw it into the bin and forget?
I'd appreciate any clues and insights
Thanks!
M.
Click to expand...
Click to collapse
luisenriquereyes said:
This exact thing just happened to my Pixel 2 phone. I hope I don't have any problems. I know this is an old post. Did it ever cause you any problems?
Click to expand...
Click to collapse
No, everything was fine with the phone afterwards - at least for that reason. I had to RMA it for failing display though after few months of use, so I no longer have that particular one. With the replacement the metal brace is still intact.