Battery issue (battery indication level stuck at 20%) - Xperia Z5 Q&A, Help & Troubleshooting

After a shut down due to low battery, I powered up my Xperia Z5 while charging it and the battery has been stuck at 20% every since. I tried doing a factory reset and also letting the battery discharge until it power offs and charge until the battery seems full (roughly 2 hours for quick charge), but the battery level is still stuck at 20% not even budging at all. I removed the battery icon from the status bar and re-added it but it still remains as 20% (when I press battery usage I would only see a horizontal line at the 20% mark). My phone is not rooted, what should I do that might work..? I purchased my phone from Taiwan and I'm currently in the states so requesting for an RMA would be a pain.:crying::crying:

Press volume up or down(can't remember which one) together with the power button till the phone give 3 vibration.
Or repair your phone with pc companion,backup your data first.

gm007 said:
Press volume up or down(can't remember which one) together with the power button till the phone give 3 vibration.
Or repair your phone with pc companion,backup your data first.
Click to expand...
Click to collapse
I think it's volume up! I already tried repairing my phone and also hard reseting the phone (pressing volume up with the power button till phone vibrates 3 times.. ):

So is it fixed after the repair?

gm007 said:
So is it fixed after the repair?
Click to expand...
Click to collapse
No, it's not

Try to charge your phone while power off.
Sent from my E6653 using Tapatalk

gm007 said:
Try to charge your phone while power off.
Sent from my E6653 using Tapatalk
Click to expand...
Click to collapse
I tried depleting my battery completely twice and charged the phone while it was off for a few hours (making sure that's its getting a full charge) and both times when I turn on the phone it still remains at 20%

Think you have bad battery and need replacement. Hope I'm wrong.
You can try to go into service menu there is something about charging try it.
It is Factory charging.
*#*#7378423#*#*
Sent from my E6653 using Tapatalk

gm007 said:
Think you have bad battery and need replacement. Hope I'm wrong.
You can try to go into service menu there is something about charging try it.
It is Factory charging.
*#*#7378423#*#*
Sent from my E6653 using Tapatalk
Click to expand...
Click to collapse
Okay, I'll try it whenever I get back to my phone! I might have to send this phone back to Taiwan just for a replacement/repair though since it's not even out in the US yet.. Tried calling Sony Mobile yesterday and they said they can't do anything about it..

HI. i'm having the same problem and searching for the answer. hope you'll update battery issue. tnx.

Try to do simulated battery pull.. Turn off your phone then press volume - and power button and count to 20 then release and start up your phone.

Same problem here
gm007 said:
Press volume up or down(can't remember which one) together with the power button till the phone give 3 vibration.
Or repair your phone with pc companion,backup your data first.
Click to expand...
Click to collapse
I'm having the same problem with my Sony Xperia Z5. Just bought it May this year. It just happened Tuesday this week. I charged it but it went only to 20%. Tried charging it the next morning but it's still the same. I am now doing what you advice to vfyk. Hope it will fix my problem tonight. I'll get back to you after charging it for 1 hour and see what will happen.
Thanks gm007!
---------- Post added at 03:31 PM ---------- Previous post was at 02:48 PM ----------
sonyxperiaz5_TR said:
I'm having the same problem with my Sony Xperia Z5. Just bought it May this year. It just happened Tuesday this week. I charged it but it went only to 20%. Tried charging it the next morning but it's still the same. I am now doing what you advice to vfyk. Hope it will fix my problem tonight. I'll get back to you after charging it for 1 hour and see what will happen.
Thanks gm007!
Click to expand...
Click to collapse
Aw... Done with the instructions unfortunately, no progress made. Maybe I'll try the *#*#7378423#*#* you suggested. I saw some menu in their. Customization Settings-Reset Customization. I'll try resetting it. Maybe it'll work.

Hard reset didn't solve the problem
Hey guys. Just an update. I already tried hard reset for my sony xperia z5 but it didn't solve the issue. This is my first sony phone and I'm having a bad experience. Anyone can help me there? Thanks!

Did you ever solve this? Having the same problem with a Z5 compact.

svejav said:
Did you ever solve this? Having the same problem with a Z5 compact.
Click to expand...
Click to collapse
If Phone is rooted, try battery calibration app or wipe battery stats in recovery if available.

Case solved!
sonyxperiaz5_TR said:
I'm having the same problem with my Sony Xperia Z5. Just bought it May this year. It just happened Tuesday this week. I charged it but it went only to 20%. Tried charging it the next morning but it's still the same. I am now doing what you advice to vfyk. Hope it will fix my problem tonight. I'll get back to you after charging it for 1 hour and see what will happen.
Thanks gm007!
---------- Post added at 03:31 PM ---------- Previous post was at 02:48 PM ----------
Aw... Done with the instructions unfortunately, no progress made. Maybe I'll try the *#*#7378423#*#* you suggested. I saw some menu in their. Customization Settings-Reset Customization. I'll try resetting it. Maybe it'll work.
Click to expand...
Click to collapse
I read some instructions regarding this last year and it helped. I forgot where did I search it. Just open the port where sim card and sd card is, then press the yellow tiny button inside simultaneously with the power button until it vibrates for sometime until it ends. It didn't work for just one time, you'll have to do it over and over again until its fixed. The next day, I tried it again and voilĂ ! Battery level tells the truth again! I'll try to find who gave this instruction for you to have the full details, and also to thank him.

You have to delete "/data/system/batterystats.bin" file, WHEN your charge 100%.
Shutdown your phone charge until 100%, then follow one way..
Two possible way to delete this file.
1-)Rooted Device (with file manager like Root Explorer)
2-)Flashing stock FTF with select all WIPE options on Flashtool.

Case solved! Full instructions...
sonyxperiaz5_TR said:
I read some instructions regarding this last year and it helped. I forgot where did I search it. Just open the port where sim card and sd card is, then press the yellow tiny button inside simultaneously with the power button until it vibrates for sometime until it ends. It didn't work for just one time, you'll have to do it over and over again until its fixed. The next day, I tried it again and voilĂ ! Battery level tells the truth again! I'll try to find who gave this instruction for you to have the full details, and also to thank him.
Click to expand...
Click to collapse
Okay, here it is, the full instruction.
*It will take several attempts but be patient. Hold down the red/yellow button (whatever the color is, I can't see it clearly with my xperia z5 because I previously used a ball pen with it and it tainted mine) inside the sd slot and hold down the power button at the same time. When it hits the last vibration (1 buzz then some buzzes=1) do this until it vibrate three times then plug the charger. Leave it within 5 mins, and if it has not done anything different, repeat.
I got this instruction (*with some minor edits) directly from a member in another site (talk.sonymobile.com). The name is "metalfacemegan". Well, there you go! Goodluck!
---------- Post added at 05:13 PM ---------- Previous post was at 05:07 PM ----------
svejav said:
Did you ever solve this? Having the same problem with a Z5 compact.
Click to expand...
Click to collapse
Just made some recent posts. Try following the instructions and hope you get the same result. Follow the thread. Thanks!

This tiny yellow button help to reset phone, if it freeze and won't shutdown because of the static electric. I never used but it may format all data on your phone? sonyxperiaz5_TR, you used that before. It was delete data or not?

The button
sceryavuz said:
This tiny yellow button help to reset phone, if it freeze and won't shutdown because of the static electric. I never used but it may format all data on your phone? sonyxperiaz5_TR, you used that before. It was delete data or not?
Click to expand...
Click to collapse
It didn't reset mine and yes I used that before, like several times when I was fixing the battery issue. As far as I know, all the data of my phone were not deleted including the internal storage. All is good for me.
---------- Post added at 03:18 PM ---------- Previous post was at 02:56 PM ----------
sonyxperiaz5_TR said:
It didn't reset mine and yes I used that before, like several times when I was fixing the battery issue. As far as I know, all the data of my phone were not deleted including the internal storage. All is good for me.
Click to expand...
Click to collapse
Maybe you should back up first your data on the internal memory just to be sure. When I did it to mine, all apps, messages, logs, calls, and etc. were fine.

Related

Sleep of Death?

Phone is currently stuck in this state. Pretty much doesn't respond to anything.
Tried hard resting, connecting it to the charger, connecting it to my laptop and those methods didnt work. I have an insurance replacement coming, but I would like to recoup the money I put down as the deductible for the new phone. Anything else I could try to get it working again?
This was my only fear about buying a phone with a non removable battery.
Thanks.
Non-removable battery has nothing to do with it. Holding the power button for about 5 seconds is the same as a battery pull, and its hard coded to work in just about any situation. If this doesn't work, a battery pull wouldn't either.
Did you try to get into bootloader? Try running the RUU?
Did you do anything to get to this state (flashing ROM, other mods?), or did it just happen randomly on its own? Is the phone stock or not?
---------- Post added at 01:04 PM ---------- Previous post was at 01:01 PM ----------
If you can't go into bootloader or recovery, you might try what this guy did:
http://forum.xda-developers.com/showthread.php?p=31138376#post31138376
Phone was rooted.
Tried to get into bootloader and that didn't work either.
What got it into how it is was me just turning the screen off.
Oh wait, you were complaining about the non-removable battery, in the event its just a bad battery? That's possible.
But can also be some other hardware failure, or software.
redpoint73 said:
Non-removable battery has nothing to do with it. Holding the power button for about 5 seconds is the same as a battery pull, and its hard coded to work in just about any situation. If this doesn't work, a battery pull wouldn't either.
Did you try to get into bootloader? Try running the RUU?
Did you do anything to get to this state (flashing ROM, other mods?), or did it just happen randomly on its own? Is the phone stock or not?
---------- Post added at 01:04 PM ---------- Previous post was at 01:01 PM ----------
If you can't go into bootloader or recovery, you might try what this guy did:
http://forum.xda-developers.com/showthread.php?p=31138376#post31138376
Click to expand...
Click to collapse
Interesting. I would copy that in notepad and save as a batch file, correct?
Edit: That probably won't work as the phone is recognized by the computer. Something must have failed in it or something.
This has happened to me twice since I've owned it. Thing is fine, charged, no problems. Then I go to wake it up and it just won't turn on. I pressed the buttons for a while in no particular sequence I can recall, but it came on eventually. Maybe holding down the power and vol-down buttons for like 10 seconds. Also, never tried calling the phone when it was in that state. Would be interesting to see those results.
Vendetta-NY said:
This has happened to me twice since I've owned it. Thing is fine, charged, no problems. Then I go to wake it up and it just won't turn on. I pressed the buttons for a while in no particular sequence I can recall, but it came on eventually. Maybe holding down the power and vol-down buttons for like 10 seconds. Also, never tried calling the phone when it was in that state. Would be interesting to see those results.
Click to expand...
Click to collapse
Been trying trying that to no avail. I guess I'll keep trying.
Leave it on the wall charger overnight. Wall charger charges faster than USB, so use the wall charger. I've seen some phones (other XDA users) come back from a state like this, after charging for several hours.
Any luck?
FYI, mine did this AGAIN two days ago at about 10am. Then later that afternoon, it rebooted for no reason. And that evening at about 7:30, it rebooted again but this time never made it past the HTC splash animation. I suspect it had something to do with one of the Wi-Fi penetration apps I installed last week - because it had been acting a little squirrelly ever since.
Fortunately I had a full backup from a few days prior. Booted TWRP recovery, wiped the caches and system, restored that backup and my phone's been smooth ever since.
-V
NJGSII said:
Phone is currently stuck in this state. Pretty much doesn't respond to anything.
Tried hard resting, connecting it to the charger, connecting it to my laptop and those methods didnt work. I have an insurance replacement coming, but I would like to recoup the money I put down as the deductible for the new phone. Anything else I could try to get it working again?
This was my only fear about buying a phone with a non removable battery.
Thanks.
Click to expand...
Click to collapse
Doesn't seem like it's SOD but more like QHDUSB_DLOAD brick... try this or see you at HTC service centre.. just got my One V back from Service Centre... replaced motherboard and battery.... for free :angel:

Hard Bricked...

Last ditch effort for a solution here.
I have a 16gb white that's been performing just fine... i did unlock the bootloader and root, but had no issues. That was several days ago. Today, I installed a flashlight app from the play store. (Droidlight LED Flashlight by Motorola). Once I ran the app, the camera LED came on for about 2 seconds, and then both the LED and the screen went dark. The battery was at about 80% when this happened.
The device is now completely non-responsive. Holding down the power button and any combination of keys does nothing, and there is no charging indicator when it's plugged in. I've never bricked a device before, surprised this seems to be caused by a play store app (although if it's truly bricked, I suspect some sort of power issue).
Thanks for any advice anyone can provide before I have to RMA this thing. Any Ideas?
Can you get into the bootloader? Hold Vol down + power
---------- Post added at 02:17 PM ---------- Previous post was at 02:16 PM ----------
Nothing works? You might be the second brick of the day
You could try to remove the battery, maybe that'll help.
edit: ofc try RMA first.
kylgore said:
Last ditch effort for a solution here.
I have a 16gb white that's been performing just fine... i did unlock the bootloader and root, but had no issues. That was several days ago. Today, I installed a flashlight app from the play store. (Droidlight LED Flashlight by Motorola). Once I ran the app, the camera LED came on for about 2 seconds, and then both the LED and the screen went dark. The battery was at about 80% when this happened.
The device is now completely non-responsive. Holding down the power button and any combination of keys does nothing, and there is no charging indicator when it's plugged in. I've never bricked a device before, surprised this seems to be caused by a play store app (although if it's truly bricked, I suspect some sort of power issue).
Thanks for any advice anyone can provide before I have to RMA this thing. Any Ideas?
Click to expand...
Click to collapse
Hook it to a charger for some time and then try to get in fastboot mode once in a while, then go to recovery and delete the cache and do a data factory reset and reboot. That is what i would do at least.
jd1639 said:
Can you get into the bootloader? Hold Vol down + power
---------- Post added at 02:17 PM ---------- Previous post was at 02:16 PM ----------
Nothing works? You might be the second brick of the day
Click to expand...
Click to collapse
Can't get into the bootloader. I've tried the following combination of keys...
Vol+ and Power - nothing
Vol- and Power - nothing
Vol+, Vol- and Power - nothing
Power on it's own for 2+ minutes - nothing
---------
Contacted Google and they're getting me an RMA... regardless, I'd be careful about running that particular app, or possibly any flashlight app.
jd1639 said:
Can you get into the bootloader? Hold Vol down + power
---------- Post added at 02:17 PM ---------- Previous post was at 02:16 PM ----------
Nothing works? You might be the second brick of the day
Click to expand...
Click to collapse
What do you mean with second brick, does this happen, if you install a Custom ROM?
maumaumau said:
What do you mean with second brick, does this happen, if you install a Custom ROM?
Click to expand...
Click to collapse
I think he means someone else started a thread as well indicating that they also had a bricked phone. I read that thread before I created this one, as mine wasn't related to fastboot or recovery. My brick occured from actions that occured during runtime, and root wasn't even acquired by the app that caused the failure.
maumaumau said:
What do you mean with second brick, does this happen, if you install a Custom ROM?
Click to expand...
Click to collapse
No it doesn't happen unless you don't do your homework and screw something up. If you read and learn it's very hard to hardbrick your phone. But this is the second one I've seen today. In both cases there are unique reasons it happened.
jd1639 said:
No it doesn't happen unless you don't do your homework and screw something up. If you read and learn it's very hard to hardbrick your phone. But this is the second one I've seen today. In both cases there are unique reasons it happened.
Click to expand...
Click to collapse
I flash my Phone with custom ROMs since the beginning of the Nexus era. To root and to flash my Nexus one took me like 2 hours to complete it (I admit, that I received some help back then).
For me it doesn't look here like it happened because of anyone's fault. The phone is available since this week and he's already rooted. He doesn't look like someone, who is new to it.
drain and recharge
if you have a secondary phone use it for a few days and leave your Nex5 to drain. Should be completely drained in 2-3 days. Then charge it up and try to enter bootloader.
PS: you could also try to open the phone and manually disconnect and reconnect the battery...
agent47er said:
if you have a secondary phone use it for a few days and leave your Nex5 to drain. Should be completely drained in 2-3 days. Then charge it up and try to enter bootloader.
PS: you could also try to open the phone and manually disconnect and reconnect the battery...
Click to expand...
Click to collapse
I'm going to let the battery drain, but there's literally no power running through the phone right now, it's doing nothing. Something was fried, I'm afraid it will take a lot longer than 2-3 days for the battery to naturally drain.
I'd love to pop the back off and unplug the battery (that was my first thought) but I'm not doing anything to risk getting the phone replaced. I'll RMA it.
kylgore said:
I'm going to let the battery drain, but there's literally no power running through the phone right now, it's doing nothing. Something was fried, I'm afraid it will take a lot longer than 2-3 days for the battery to naturally drain.
I'd love to pop the back off and unplug the battery (that was my first thought) but I'm not doing anything to risk getting the phone replaced. I'll RMA it.
Click to expand...
Click to collapse
Just rma it. It's the best you can do at this point
Replacement phone leaves the warehouse in 3-4 weeks. arggh.
kylgore said:
Replacement phone leaves the warehouse in 3-4 weeks. arggh.
Click to expand...
Click to collapse
Scratch that, for those interested, my replacement phone is already in hand. Google moved pretty fast on this one.

[Q] Nexus 5 constantly rebooting at 'Google'

Guys my gf's Nexus 5 shutdown today and just refuses to boot up. It doesn't do anything with any of the keys pressed in any of the combinations that are defined. But once it is plugged in to the charger or USB, the google logo pops up and the phone keeps on rebooting to that logo. If the volume down key is pressed when this is happening, the fastboot mode is visible for a second and the phone keeps rebooting. No action can be done in the fastboot mode due to the quick reboot. I am attaching the video of the problem. Any help guys?
http://youtu.be/FEixpssggCY
What if you boot it pressing vol up + vol down + power?
Sent from my Nexus 5 using XDA Premium 4 mobile app
J.Diogo said:
What if you boot it pressing vol up + vol down + power?
Sent from my Nexus 5 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
If on battery, then the phone does nothing. If plugged in to charger and the key combination is tried then the phone keeps on doing as shown in the video.
Don't know what's going on.
Try doing that but with the phone connected to a PC that has adb and fastboot installed.
Sent from my Nexus 5 using XDA Premium 4 mobile app
I would leave the phone plugged in for an hour and don't touch it. Then try.
Trust me.
1ManWolfePack said:
I would leave the phone plugged in for an hour and don't touch it. Then try.
Trust me.
Click to expand...
Click to collapse
Tried that already. No change. Any other ideas?
steelbreeze said:
Tried that already. No change. Any other ideas?
Click to expand...
Click to collapse
You have a fauilty or a stucked power key.
If it is just stucked then you can unstuck it by abusing the power key or taking the phone apart.
If it is fauilty then you have to claim your warranty.
If you disassemble the phone you will void your warranty
bitdomo said:
You have a fauilty or a stucked power key.
If it is just stucked then you can unstuck it by abusing the power key or taking the phone apart.
If it is fauilty then you have to claim your warranty.
If you disassemble the phone you will void your warranty
Click to expand...
Click to collapse
A few days back, she had got the power button fixed because the power button response had become intermittent and the phone was rebooting randomly. She had taken the phone to a LG service center first, but they told her that changing the button or trying to fix it might damage the board and told her to change the board altogether. So we took it to a local repair guy who fixed it and the phone was working fine till yesterday when it shutdown all of a sudden and then the rest is history.
Note: The phone is not under warranty as the phone was bought from Dubai and we stay in India. No international warranty.
steelbreeze said:
A few days back, she had got the power button fixed because the power button response had become intermittent and the phone was rebooting randomly. She had taken the phone to a LG service center first, but they told her that changing the button or trying to fix it might damage the board and told her to change the board altogether. So we took it to a local repair guy who fixed it and the phone was working fine till yesterday when it shutdown all of a sudden and then the rest is history.
Note: The phone is not under warranty as the phone was bought from Dubai and we stay in India. No international warranty.
Click to expand...
Click to collapse
Then you have to visit that local repairer guy pay him to replace the power key again or pay LG to replace the mother board.
steelbreeze said:
A few days back, she had got the power button fixed because the power button response had become intermittent and the phone was rebooting randomly. She had taken the phone to a LG service center first, but they told her that changing the button or trying to fix it might damage the board and told her to change the board altogether. So we took it to a local repair guy who fixed it and the phone was working fine till yesterday when it shutdown all of a sudden and then the rest is history.
Note: The phone is not under warranty as the phone was bought from Dubai and we stay in India. No international warranty.
Click to expand...
Click to collapse
Yeah the repair guy you dealt with must have fixed the button short-term but in doing so inadvertently caused it to short out. Meaning it needs to go back to a repair shop (better one) and cross your fingers that it didn't short out more important components
bitdomo said:
Then you have to visit that local repairer guy pay him to replace the power key again or pay LG to replace the mother board.
Click to expand...
Click to collapse
kbroh said:
Yeah the repair guy you dealt with must have fixed the button short-term but in doing so inadvertently caused it to short out. Meaning it needs to go back to a repair shop (better one) and cross your fingers that it didn't short out more important components
Click to expand...
Click to collapse
Okie. Will take the phone to LG tomorrow or over the weekend.
Guys please clear my one doubt. If it's the stuck power button, what does it have to do with the phone not doing anything when on battery but decides to go till 'Google' when plugged in?
steelbreeze said:
Okie. Will take the phone to LG tomorrow or over the weekend.
Guys please clear my one doubt. If it's the stuck power button, what does it have to do with the phone not doing anything when on battery but decides to go till 'Google' when plugged in?
Click to expand...
Click to collapse
My phone behaves the same way if I constantly press the power button
steelbreeze said:
Guys my gf's Nexus 5 shutdown today and just refuses to boot up. It doesn't do anything with any of the keys pressed in any of the combinations that are defined. But once it is plugged in to the charger or USB, the google logo pops up and the phone keeps on rebooting to that logo. If the volume down key is pressed when this is happening, the fastboot mode is visible for a second and the phone keeps rebooting. No action can be done in the fastboot mode due to the quick reboot. I am attaching the video of the problem. Any help guys?
Did you get it fixed? I have the same issue and I've tried many ways to bring it back to life. My last step will be taking it to the tech support, because I live in Brazil, and I'm pretty sure they will charge me expensively as hell.
Click to expand...
Click to collapse
hebert_hrs said:
steelbreeze said:
Guys my gf's Nexus 5 shutdown today and just refuses to boot up. It doesn't do anything with any of the keys pressed in any of the combinations that are defined. But once it is plugged in to the charger or USB, the google logo pops up and the phone keeps on rebooting to that logo. If the volume down key is pressed when this is happening, the fastboot mode is visible for a second and the phone keeps rebooting. No action can be done in the fastboot mode due to the quick reboot. I am attaching the video of the problem. Any help guys?
Did you get it fixed? I have the same issue and I've tried many ways to bring it back to life. My last step will be taking it to the tech support, because I live in Brazil, and I'm pretty sure they will charge me expensively as hell.
Click to expand...
Click to collapse
I'm in the same boat, unfortuantely i'm at a loss in what to do, i'm going to send it back to Google and await a replacement, meanwhile i'll get my hands on some cheap old phone for now.
Click to expand...
Click to collapse
Had my Nexus 5 for about a few month now, and have loved it till this morning, it decided to just shut off (full battery too) and i tried to turn it on and it is now just constantly starting up to the "Google" splash screen then shutting off.
Sometimes it gets to the the 4 color circles then shuts off.
I want to enter into recovery mode, but I have no time to click recovery mode as it reboots frequently
One thing i noticed when it did boot up was the power button seems to be extremely sensitive and volatile
I had this same problem.. It constantly rebooted and wouldn't let me get into recovery.. Every time I plugged in the charger it would reboot also. You have to let the battery completely drain.. I gave it a couple weeks.. then tried it again and it worked.
Found a solution
Well same thing started to happening with me yesterday after installing android L's developers' preview in my nexus 5. It worked well for first 4-5 hours but then after terminating a phone call when I put it back to my pocket problem started. I searched many forums for solution then I decided to re-install from image. I connected my phone to My PC (Which had driver installed & fastBoot setup) dramatically my phone started working well. And I detached my phone from PC. So I thought it might solved because after supplying charging. But after 3-4 hours it started again so I directly plugged in to electric socket but it kept on rebooting. Then I turned on my PC and attached my nexus 5 with it. Again it started dramatically.
Still I don't know the exact reason behind it. But good new is my phone is still working since last 16 hours... But I took care of not to launch some apps listed risky for developer's preview. So I thing some incompatible app launch may be a reason... but still its only "may be"
---------- Post added at 05:46 AM ---------- Previous post was at 05:42 AM ----------
dueltothedeath said:
I had this same problem.. It constantly rebooted and wouldn't let me get into recovery.. Every time I plugged in the charger it would reboot also. You have to let the battery completely drain.. I gave it a couple weeks.. then tried it again and it worked.
Click to expand...
Click to collapse
If it happens again try what I just answered and let us know if it worked for you? So we can come to know if solution was nexus 5 specific or android L specific. Also mention the OS version, please.
hbb20 said:
Well same thing started to happening with me yesterday after installing android L's developers' preview in my nexus 5. It worked well for first 4-5 hours but then after terminating a phone call when I put it back to my pocket problem started. I searched many forums for solution then I decided to re-install from image. I connected my phone to My PC (Which had driver installed & fastBoot setup) dramatically my phone started working well. And I detached my phone from PC. So I thought it might solved because after supplying charging. But after 3-4 hours it started again so I directly plugged in to electric socket but it kept on rebooting. Then I turned on my PC and attached my nexus 5 with it. Again it started dramatically.
Still I don't know the exact reason behind it. But good new is my phone is still working since last 16 hours... But I took care of not to launch some apps listed risky for developer's preview. So I thing some incompatible app launch may be a reason... but still its only "may be"
---------- Post added at 05:46 AM ---------- Previous post was at 05:42 AM ----------
If it happens again try what I just answered and let us know if it worked for you? So we can come to know if solution was nexus 5 specific or android L specific. Also mention the OS version, please.
Click to expand...
Click to collapse
Thats very strange..since it started happening to me since yesterday. I managed to flash it again (and that i suppose should have cleared everything) but problem persists. Ill now try to restore factory image.
same thing happened with me one month ago............tried everything except opening it up and finally i got it replaced.................you cannot fix it on ur own take it to a service center asap........thank me if this helps!!
ironclad1911 said:
same thing happened with me one month ago............tried everything except opening it up and finally i got it replaced.................you cannot fix it on ur own take it to a service center asap........thank me if this helps!!
Click to expand...
Click to collapse
Thanks. I restored it to the original nexus 5 build - but nothing seems to fix the problem. will reach out to service center.

[Q] My phone went dead and won't charge?

Last night I put my phone on the charger and fired up a TWRP backup. This morning I wasn't able to boot it. Tries two different chargers and it is a brick, The charging light won't come on at all. It's not the chargers, I have tested them with my nexus 5....
It's been on the charger for hours with no pulse. Need paddles...
Rooted but stock CM11s. Any suggestions how to get it back to life appreciated.
Have you tried connecting it to your PC? If so, what does it show up as in Device Manager?
Transmitted via Bacon
timmaaa said:
Have you tried connecting it to your PC? If so, what does it show up as in Device Manager?
Transmitted via Bacon
Click to expand...
Click to collapse
When I connect, there's no power in the phone at all so USB port never acknowledges connection.
Did you try plugging it in (ensure its really plugged in) and holding the device power button for a good 10-15 seconds? I know its a silly thing to ask.
zephiK said:
Did you try plugging it in (ensure its really plugged in) and holding the device power button for a good 10-15 seconds? I know its a silly thing to ask.
Click to expand...
Click to collapse
It's not a silly question but yes I tried the 'hold power button for 30 sec 5x' suggestion from OPO but nothing. Thanks
damage98 said:
It's not a silly question but yes I tried the 'hold power button for 30 sec 5x' suggestion from OPO but nothing. Thanks
Click to expand...
Click to collapse
I have the EXACT same problem.
I went to enter a wifi network password and settings kept crashing, so restored from a TWRP backup... and the boot up animation was just ongoing, over and over. (3 hours) - Now, when I plug it in occasionally, I get an error saying it can't start up.. please charge first. (But it doesn't charge and I get nothing).
---------- Post added at 09:33 AM ---------- Previous post was at 09:11 AM ----------
nufclad said:
I have the EXACT same problem.
I went to enter a wifi network password and settings kept crashing, so restored from a TWRP backup... and the boot up animation was just ongoing, over and over. (3 hours) - Now, when I plug it in occasionally, I get an error saying it can't start up.. please charge first. (But it doesn't charge and I get nothing).
Click to expand...
Click to collapse
Just going to have to RMA it... Which means I will have to buy another tempered glass screen and wait 7 days+ by the time they give me an RMA number, then maybe a further 7+ days for them to send me another one out.
arghh!
Wrong thread
Kawaisa said:
Whenever I try to send a text, I get the "x-app has been sending a large amount of texts" even though I haven't been sending many. Anyone know how I can fix this?
Sent from my One using Tapatalk
Click to expand...
Click to collapse
Why are you hijacking this thread asking a question that's completely irrelevant to the subject?
Transmitted via Bacon
nufclad said:
I have the EXACT same problem.
I went to enter a wifi network password and settings kept crashing, so restored from a TWRP backup... and the boot up animation was just ongoing, over and over. (3 hours) - Now, when I plug it in occasionally, I get an error saying it can't start up.. please charge first. (But it doesn't charge and I get nothing).
---------- Post added at 09:33 AM ---------- Previous post was at 09:11 AM ----------
Just going to have to RMA it... Which means I will have to buy another tempered glass screen and wait 7 days+ by the time they give me an RMA number, then maybe a further 7+ days for them to send me another one out.
arghh!
Click to expand...
Click to collapse
That sounds like the same problem for sure. Phones been on the charger all night but it's dead. I have not heard from one plus support yet.
So glad I kept my nexus. I think when I receive my warranty replacement I will just seek it for a small loss and wait for the nexus 6. I can't have a phone that I can't count on.
Sent from my Nexus 5 using Tapatalk
Edit - yeah wasted money on the orzly tempered glass protector as. well pfft.
timmaaa said:
Why are you hijacking this thread asking a question that's completely irrelevant to the subject?
Transmitted via Bacon
Click to expand...
Click to collapse
My mistake, wrong thread
damage98 said:
That sounds like the same problem for sure. Phones been on the charger all night but it's dead. I have not heard from one plus support yet.
So glad I kept my nexus. I think when I receive my warranty replacement I will just seek it for a small loss and wait for the nexus 6. I can't have a phone that I can't count on.
Sent from my Nexus 5 using Tapatalk
Edit - yeah wasted money on the orzly tempered glass protector as. well pfft.
Click to expand...
Click to collapse
I've got an idea for you (It worked for me - but I must admit... I was drunk and didnt think things through) if you still have % you might be in luck.
Go into TWRP, and format Data only. Then once it boots... Hold Power and volume up, so it resets... and hold power till its completely turned off, then plug it into mains. (This charged for me - but as I say, I tried to just restore again and got the stupid logo by whih point my battery was at the point of no return) - Still faulty if you ask me though.
nufclad said:
I've got an idea for you (It worked for me - but I must admit... I was drunk and didnt think things through) if you still have % you might be in luck.
Go into TWRP, and format Data only. Then once it boots... Hold Power and volume up, so it resets... and hold power till its completely turned off, then plug it into mains. (This charged for me - but as I say, I tried to just restore again and got the stupid logo by whih point my battery was at the point of no return) - Still faulty if you ask me though.
Click to expand...
Click to collapse
I have 0% so I can't even try that. Thanks though man.
Sent from my Nexus 5 using Tapatalk
nufclad said:
I've got an idea for you (It worked for me - but I must admit... I was drunk and didnt think things through) if you still have % you might be in luck.
Go into TWRP, and format Data only. Then once it boots... Hold Power and volume up, so it resets... and hold power till its completely turned off, then plug it into mains. (This charged for me - but as I say, I tried to just restore again and got the stupid logo by whih point my battery was at the point of no return) - Still faulty if you ask me though.
Click to expand...
Click to collapse
I managed to boot to twrp and I'm getting cannot mount errors, so I can't wipe. I tried to power it off and plug into mains but it's gone completely dead again.
damage98 said:
I managed to boot to twrp and I'm getting cannot mount errors, so I can't wipe. I tried to power it off and plug into mains but it's gone completely dead again.
Click to expand...
Click to collapse
If you can get back into twrp then hook it up to your computer. I usually don't use tool kits but have in a jam. Download this toolkit and try flashing stock from there. I had to being others back from the dead that way.
http://forum.xda-developers.com/showthread.php?p=53991768
Hope it works for you.
P.s. didn't mean to thumbs up your bad news post new theme wrong button.[emoji6]
Vortex1969 said:
If you can get back into twrp then hook it up to your computer. I usually don't use tool kits but have in a jam. Download this toolkit and try flashing stock from there. I had to being others back from the dead that way.
http://forum.xda-developers.com/showthread.php?p=53991768
Hope it works for you.
P.s. didn't mean to thumbs up your bad news post new theme wrong button.[emoji6]
Click to expand...
Click to collapse
Thank you. I've got it downloaded, hope I get to use it.
damage98 said:
I managed to boot to twrp and I'm getting cannot mount errors, so I can't wipe. I tried to power it off and plug into mains but it's gone completely dead again.
Click to expand...
Click to collapse
openrecovery-twrp-2.7.1.0-bacon.img + Wall Charger
just stay in recovery main menu , do nothing , it will be charging the battery.
that title 10% => 10%+ mean charging.
i belive the stock cm11s recovery doing the same way.
i did recovery charge test just now, the PhilZ Touch 6.55.0 one in adb shell:
<3>[ 19.791584] bad vbatdet:4250,default to 100mv
<6>[ 19.792889] bq24196_charge_en enable:1
it's working.
Had the same problem. Mine is working now!!!
I posted a video of how I got it back to life.
Check the description for the details if you don't want to watch.
https://www.youtube.com/watch?v=xLB4fhOyvuA&feature=youtu.be
jayb222 said:
Had the same problem. Mine is working now!!! I posted a video of how I got it back to life. Check the description for the details if you don't want to watch.
Click to expand...
Click to collapse
Thanks for the encouragement I'm glad yours finally started up. Mine has been on the charger for a day. Completely dead. I'll leave it unplugged over night and keep you posted. No reply from OPO support yet...
Sent from my Nexus 5 using Tapatalk
jayb222 said:
Had the same problem. Mine is working now!!! I posted a video of how I got it back to life. Check the description for the details if you don't want to watch.
Click to expand...
Click to collapse
Holy crap dude it worked. My opo is alive. It's at 3% and charging.
Sent from my Nexus 5 using Tapatalk
damage98 said:
Holy crap dude it worked. My opo is alive. It's at 3% and charging.
Sent from my Nexus 5 using Tapatalk
Click to expand...
Click to collapse
Haha that's awesome! Glad I could help. Welcome back! Be sure to give me a thumbs up on YouTube and comment letting people know it worked. Thanks!
Sent from my One

Nexus5bricked

Hello,
im new here.
My nexus 5 microphone was not working, therefore I opened it up, battery was around 12%; I patched it up and thereafter its not switching on. I have replaced the old battery with a new one, left it overnight on charge; still device is not getting on or responding to power or power+volume buttons booting option. My phone is not rooted. Connecting to the pc or laptop does not change anything. All I hear is a faint buzz from the open back of the phone indicating it is active. Need some help here seriously.
Do you see the charging animation when connected to a charger? Any indication the screen is lighting up? Possibly defective battery?
audit13 said:
Do you see the charging animation when connected to a charger? Any indication the screen is lighting up? Possibly defective battery?
Click to expand...
Click to collapse
I do not see anything on the screen. It completely remains dark on charging (laptop/ wall sockets). On laptop under ports "device description failure" is the status.
nexus5bricked said:
I do not see anything on the screen. It completely remains dark on charging (laptop/ wall sockets). On laptop under ports "device description failure" is the status.
Click to expand...
Click to collapse
I have replaced the old with a new battery.
Double-checked internal connections? Is possible an internal complement was damaged during the battery swap? Tried charging wirelessly or different cables and chargers?
audit13 said:
Double-checked internal connections? Is possible an internal complement was damaged during the battery swap? Tried charging wirelessly or different cables and chargers?
Click to expand...
Click to collapse
I had been careful and internal components are unharmed because battery swapping was done without removing the motherboard. I dont have wireless chargers but I have used different cables.
Sounds like the phone may be bricked. The only way to really tell would be to put the motherboard into another working phone.
audit13 said:
Sounds like the phone may be bricked. The only way to really tell would be to put the motherboard into another working phone.
Click to expand...
Click to collapse
Since I do not have another working android phone, will it be sensible to take it to a repair shop? Will there be a chance to bring back the phone to a working mode?
You could take it to a repair shop but they may do exactly what you have tried.
Did try try cleaning around the power button?
---------- Post added at 05:07 PM ---------- Previous post was at 05:07 PM ----------
You could take it to a repair shop but they may do exactly what you have tried.
Did you try cleaning around the power button?
audit13 said:
You could take it to a repair shop but they may do exactly what you have tried.
Did try try cleaning around the power button?
---------- Post added at 05:07 PM ---------- Previous post was at 05:07 PM ----------
You could take it to a repair shop but they may do exactly what you have tried.
Did you try cleaning around the power button?
Click to expand...
Click to collapse
Yes, i have cleaned the power button.
What happens if you put the old battery back in place? Does the phone boots up? Because it's strange that a simply battery replacement bricked the device.
Sounds like you'll need to find a way to try the motherboard in another phone.
nexus5bricked said:
Hello,
im new here.
My nexus 5 microphone was not working, therefore I opened it up, battery was around 12%; I patched it up and thereafter its not switching on. I have replaced the old battery with a new one, left it overnight on charge; still device is not getting on or responding to power or power+volume buttons booting option. My phone is not rooted. Connecting to the pc or laptop does not change anything. All I hear is a faint buzz from the open back of the phone indicating it is active. Need some help here seriously.
Click to expand...
Click to collapse
I've had this happen a few times. To start the phone I simply hold down the power button and the volume down button until the green robot screen shows up from which I simply start the phone. Perhaps this will work for you.

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