Lockscreen Message notifications disappear - Xperia Z5 Q&A, Help & Troubleshooting

When I see that I have a text message indicated by either the notification light or the sony style cover window I will open the cover on my phone but the text message on the lock screen is removed almost immediately not allowing me any time to actually read the message. Has anybody else experienced this?
I've noticed that notifications from other apps will remain on the lockscreen, it just seems to be the messenging apps notifications that disappear (I'm using Xperia default messenging app).
For me to read the text message I have to unlock my phone and open the app...I would expect that it should remain on the lockscreen so that I could at least read the message - therefore allowing me to decide if I need to unlock the phone if I want to respond.
Is this something that can be changed in the phone settings somewhere...or is it a glitch? Anybody else notice this?
Thanks!

I believe I just found the answer to my own question... See attached setting

Even with the setting ON (refer to image in post above) this problem continues...

Go to settings, sound & notification, app notification. There choose all and search for Messaging. Untick block.

Thanks for the reply...I checked that setting and the block setting was already ticked off...?

i have the same problem with my galaxy s7 but the problem is still there. any help?

Related

[Q] Is this normal?

I am a new Z3 owner (D6603, rooted, locked BL on 23.0.1.A.5.77) coming from a long list of Samsung devices. I've noticed two small things that bug me and wanted to ask if these are normal.
The first thing is, for lack of a better word, keeping apps in the background. For instance, if I am in the twitter app, click on a link to a story which opens in Chrome, then share the story via email by way of chrome's share function, it then opens my email app. When I'm done sending the email and hit the back button, instead of taking me back to Chrome, it returns me to the home screen. This is different than every other Samsung device I have. Those will return me to chrome, then hitting the back button again returns me to twitter app. Basically it reverses the complete path. I'll admit this might seem silly but given my normal workflow of going from app to app, returning on the same path is important. Is there some setting on the Z3 that I need to set to enable this behavior?
The second has to do with notifications. If I have multiple notifications, as expected, the icons for each notification appear in the notification bar when the notification window is collapsed, but as soon as I click on any one of the notifications, the icons disappear from the collapsed notification bar. If I expand the notification bar, all the notifications are still there, but the icons don't show when the notification bar is collapsed. Is this normal for the Z3?
Thank you in advance for your help!
Hi there
Regarding your first problem: I actually just tried this with Facebook (clicking a link), open Chrome and sharing it via Gmail
and it behaves just as you said you wanted it to, it brought me back to Chrome and then back to FB.
That notifications disappear from the status bar (collapsed notification bar?) is really unusual.
Never happened to me before, neither did I hear/read about such problems.
I'd suggest to either check if some apps are causing this (like apps which handle notifications)
or reflash the firmware through recovery (but a different, maybe your own created zip) as I think
the first problem is a system failure.
Maybe someone else can help you better, just wanted to let you know that this isn't usual for the Z3
Settings, Personalisation, Clear viewed notifications
Edit: The default setting is unticked btw, so I guess you must have changed it.
Newt182 said:
Settings, Personalisation, Clear viewed notifications
Edit: The default setting is unticked btw, so I guess you must have changed it.
Click to expand...
Click to collapse
Thank you! That took care of the notification problem.
So I just noticed the back glass panel on my phone wasn't fully glued at the factory. Kind of a major defect for a waterproof phone. Shame, I really like the phone but sending it back for replacement. Hopefully the new one doesn't have the recents problem. Thanks everyone.

Won't get a notification and/or vibration when I get a message

It has been like this for awhile, but it hasn't really been bothering me I guess until now I realized the importance of it, which I should of done this long ago cause it's been like this for a couple of months. Notifications are on, so I'm not sure what the problem is.
So, with notiication, do you mean just the sound and vibration? Or also the message in the upper tray?
It's not much information. So here are some possibilities:
- you have installed a skin and have not selected any sounds.
- in the accessability men you have set: play no sounds/feedback at all (it's for deaf people)
- You have some kind of do not disturb mode on, without the notification in the tray saying so.
- You have backgrond syncing of, and now apps only sync when you use them. So you get no notification.
- sound settings and vibration settings are off (not likely of course)
- the phone is instructed to play notifications to another device (watch or some other bluetooth device)
- your phone is not working properly. Try to restore to factory default and see if it is something in the software, or hardware. If not working after reset, ==> waranty
EDIT: in the title you say: when I get a message. you mean text message? NOtification sounds can be changed. Sms messages can have their own sounds en settings. It's in the sound menu.
quarintus said:
So, with notiication, do you mean just the sound and vibration? Or also the message in the upper tray?
It's not much information. So here are some possibilities:
- you have installed a skin and have not selected any sounds.
- in the accessability men you have set: play no sounds/feedback at all (it's for deaf people)
- You have some kind of do not disturb mode on, without the notification in the tray saying so.
- You have backgrond syncing of, and now apps only sync when you use them. So you get no notification.
- sound settings and vibration settings are off (not likely of course)
- the phone is instructed to play notifications to another device (watch or some other bluetooth device)
- your phone is not working properly. Try to restore to factory default and see if it is something in the software, or hardware. If not working after reset, ==> waranty
EDIT: in the title you say: when I get a message. you mean text message? NOtification sounds can be changed. Sms messages can have their own sounds en settings. It's in the sound menu.
Click to expand...
Click to collapse
Alright this may help or not, but let's say you message me thru the default standard messaging thru the phone. Usually, the recipient would get a notification of that message, shortly after being sent depending on the area's signal. I, however do not get a notification, vibration, ring, I do not get anything that notifies me in any way that I got that message, so I could being doing whatever on my phone, receive an important message about work or something, and never know about it. However I do have Smart Launcher and the messaging icon does have notification numbers to the top left of it, but that doesn't help really.
Krizz Reck'd said:
Alright this may help or not, but let's say you message me thru the default standard messaging thru the phone. Usually, the recipient would get a notification of that message, shortly after being sent depending on the area's signal. I, however do not get a notification, vibration, ring, I do not get anything that notifies me in any way that I got that message, so I could being doing whatever on my phone, receive an important message about work or something, and never know about it. However I do have Smart Launcher and the messaging icon does have notification numbers to the top left of it, but that doesn't help really.
Click to expand...
Click to collapse
Where did you check if notifications were enabled. In settings AND in the app itself? you can also try to clear cache and storage of the app.
Ok I'm dumb notifications were on when I went thru messaging, but when I went thru the application manager they weren't on. Honestly don't remember how that'd happened, but thanks for the help bro.

Hangouts - Notifications

I thought I would just post this here, it's both my question with my answer as a work around that I found...
My question/ Problem is that my Hangouts Notifications weren't always coming through. Hangouts (and Gmail) is not displayed as an application in my "Notification Center" (in EMUI 4.1). ((I was also trying to turn off the banner display, which I find incredibly annoying. )) It's like it doesn't exist on my phone. Too bad it's a system app, so I can't uninstall and reinstall it. I tried rolling it back and updating it to get it to show up, but no luck. Because it wasn't showing up, I couldn't change it to be a priority notification. (I had already set it to protected in the battery manager with no luck.). My question is: How do I get it to show up in the notification center so I can adjust it?
My work around is to change the notification through the "Apps". I toggled it to be a "Priority Display" and I was able to turn off the banners. Hopefully that takes care of the missing notifications. I'm sure it will take care of the annoying banner.
Has anyone else experienced applications missing from the notification center? For beta testers, is this fixed in the EMUI 5?
My notifications work perfectly fine for Hangouts and Gmail. Like you said, I have the applications setup as being protected. And yes, Hangouts and Gmail may not show up in the notification center, but if you go to Settings>Apps>Hangouts>Notifications, it gives you the option there, including setting as priority. Try that and see if it works for you.

HTC U11 messages and notifications

Hi, I'm a proud new owner of a HTC U11 and it's my first Android phone. I am having a bit of trouble with the stock messages app as the notifications are not showing on my lock screen so I don't know what type of notification I have received until I look on the menu page and check all my apps. The led light flashes when I get a text and the phone vibrates but no notification on the lock screen. Apps like whatsapp work perfectly fine and show on the lock screen. I have checked the settings on notifications and everything is turned on (as far as I am aware). Does anyone have any advice on how to get the notification working or recommend a better SMS app for the few SMS that I still receive?
Thanks
Dannyboy525 said:
Hi, I'm a proud new owner of a HTC U11 and it's my first Android phone. I am having a bit of trouble with the stock messages app as the notifications are not showing on my lock screen so I don't know what type of notification I have received until I look on the menu page and check all my apps. The led light flashes when I get a text and the phone vibrates but no notification on the lock screen. Apps like whatsapp work perfectly fine and show on the lock screen. I have checked the settings on notifications and everything is turned on (as far as I am aware). Does anyone have any advice on how to get the notification working or recommend a better SMS app for the few SMS that I still receive?
Thanks
Click to expand...
Click to collapse
what does it say if you look in Settings -> Apps -> Messages -> Notifications -> "On the lock screen"?

Lockscreen SMSs showing as icons, not expanded.

My friend has an international A51 running stock latest OS. When he receives an SMS or a whatsapp message, it shows up as an icon in the lock screen, he'd need to click the little arrow to expand, I tried looking in settings but can't find where to re-enable expanded view of notification items by default. smart pop up view is disabled for all apps, even if a single whatsapp message shows up or a single SMS (so the lockscreen isn't full), lockscreen still show it as an icon. How do I solve this?
Thanks!
Well I looked around but couldn't find it anywhere.
Anyone?
just change the view style to details in lock screen notifications settings.
zolo111 said:
My friend has an international A51 running stock latest OS. When he receives an SMS or a whatsapp message, it shows up as an icon in the lock screen, he'd need to click the little arrow to expand, I tried looking in settings but can't find where to re-enable expanded view of notification items by default. smart pop up view is disabled for all apps, even if a single whatsapp message shows up or a single SMS (so the lockscreen isn't full), lockscreen still show it as an icon. How do I solve this?
Thanks!
Click to expand...
Click to collapse
It's possible I found it once before Now I do not remember exactly which part it was But you should check the settings for the notifications, or the Display
Try another thing: Disable the edge Lighting settings
I tried looking around a few times but can't seem to find it. I'll give a try today.
Thanks!

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