Hey everyone. I'm having a problem with my network after going into the test menu (*#*#4636#*#*). I'm hoping someone can help me out, and hopefully this will also help others in the future that have the same problem. I haven't seen any other discussion about this for this phone. I am on Verizon Wireless and have a Droid RAZR MAXX HD.
Background: I was helping a friend re-enable 4G LTE on her HTC Thunderbolt, which the store had disabled for her when she first got it because 4G was not yet available in her city. I figured this was done in the test menu, so I went to it from mhy phone to help her set similar settings.
The Problem: Stupidly enough, because I love tinkering with things, I pressed the menu button (...) and pressed the "Set GSM/UMTS Band" button. My two options were "USA Band" and "Cellular". I panicked a bit, then thinking, decided to select "USA Band". When I did that, I was on Verizon Wireless, and I get LTE data. However, I can't make or receive phone calls. My phone won't ring (though it "rings" for the person trying to call me and they get to my voicemail). If I try to call someone else, it hangs perpetually at "dialing". Setting the band to "Cellular" gives me both LTE/1X data and phone calls, but now I'm perpetually stuck on "Extended Network", which I can only imagine is U.S. Cellular in my area.
Normally, this wouldn't be a problem. I can make and receive calls just fine, data works OK. However, I'm afraid that when I travel and (what I think is) U.S. Cellular, I'm going to be in trouble, and not be able to make or receive phone calls. I need to fix this before I travel. I understand that doing a factory reset or SBF to ICS will solve the problem (please confirm if this will fix it?), but that's my ultimate and final solution. I'm not rooted right now so I don't have the luxury of backing up my app data and text messages, and would like to find a different way to fix this first if it exists. I'm hoping I didn't permanently screw up my phone. Any help is appreciated.
I would just backup your phone using my backup or my backup root. Rooting your RAZR HD maxx is very very simple.. I would backup using my backup and restore back to stock ics using matts utility (Google it) and then root, then protect root using ota root keeper from the marketplace and then protect root and unroot in the app. Then install the ota update from Verizon. Then re enable root in the app and make sure to update binaries in superuser. That is very important. Then just protect root and unroot and upgrade to jellybean. Then your problem will be fixed and you will have root on jellybean. If you need me to list it in simpler terms and help you through any of the process, just message me bud. Good luck!
Sent from my DROID RAZR HD using Tapatalk 2
joenforcer said:
Hey everyone. I'm having a problem with my network after going into the test menu (*#*#4636#*#*). I'm hoping someone can help me out, and hopefully this will also help others in the future that have the same problem. I haven't seen any other discussion about this for this phone. I am on Verizon Wireless and have a Droid RAZR MAXX HD.
Background: I was helping a friend re-enable 4G LTE on her HTC Thunderbolt, which the store had disabled for her when she first got it because 4G was not yet available in her city. I figured this was done in the test menu, so I went to it from mhy phone to help her set similar settings.
The Problem: Stupidly enough, because I love tinkering with things, I pressed the menu button (...) and pressed the "Set GSM/UMTS Band" button. My two options were "USA Band" and "Cellular". I panicked a bit, then thinking, decided to select "USA Band". When I did that, I was on Verizon Wireless, and I get LTE data. However, I can't make or receive phone calls. My phone won't ring (though it "rings" for the person trying to call me and they get to my voicemail). If I try to call someone else, it hangs perpetually at "dialing". Setting the band to "Cellular" gives me both LTE/1X data and phone calls, but now I'm perpetually stuck on "Extended Network", which I can only imagine is U.S. Cellular in my area.
Normally, this wouldn't be a problem. I can make and receive calls just fine, data works OK. However, I'm afraid that when I travel and (what I think is) U.S. Cellular, I'm going to be in trouble, and not be able to make or receive phone calls. I need to fix this before I travel. I understand that doing a factory reset or SBF to ICS will solve the problem (please confirm if this will fix it?), but that's my ultimate and final solution. I'm not rooted right now so I don't have the luxury of backing up my app data and text messages, and would like to find a different way to fix this first if it exists. I'm hoping I didn't permanently screw up my phone. Any help is appreciated.
Click to expand...
Click to collapse
Instead of rooting the device, you might just do a factory reset to resolve this issue... Saves your warranty and rooting won't fix the radio misconfiguration.
Sent from my XT925 using Tapatalk 2
A simpler set of steps are:
1. Backup my phone phone
2. Download matts utility
3. Restore back to ICS using the utility
4. Root using utility
5. Push OTA root keeper app using utility
6. Protect root and unroot
7. Install over the air update (OTA)
8. Enable root and update binaries in app
9. Protect root again and unroot
10. Install JB and re enable root
Rooting is definitely worth the benefits and restoring back to stock firmware is very easy if you need to return it under warranty. I have never had a case where they rejected my warrant because I was rooted. They all go to a factory and are just sbf'd back to stock anyway and repaired hardware wise. I wouldn't worry about it buddy. And another note, all the employees of my Verizon store have their phones rooted and even encouraged me to root mine for obvious reasons. Good luck buddy.
Sent from my DROID RAZR HD using Tapatalk 2
Thanks for the detail, itsdubai. I am aware of how to root, and I had my phone rooted on ICS and I used Voodoo OTA RootKeeper. The step I flubbed was not using "temp unroot". That caused me to lose root even though I thought I had protected it. I wish I had done it correctly the first time because then I wouldn't be so concerned about having to do a factory reset or SBF to ICS. However, the My Backup suggestion has definitely alleviated some of my concerns. The loss of text messages and other unrecoverable data was my biggest issue. I hate losing my app data but I can stomach that.
Do you or does anyone else know about this particular "Set GSM/UMTS Band" problem, and are we 100% sure that a factory reset or SBF back to ICS then OTA update will for sure fix the problem? Is there no other way to fix this without doing one of those things? I imagine that this configuration is set on the ROM somewhere and that Verizon just didn't leave an option to have the right bands active, so I'm just trying to make 100% sure that refreshing the ROM like this will fix it. Even with My Backup, setting a phone back up from factory is frustrating.
joenforcer said:
Thanks for the detail, itsdubai. I am aware of how to root, and I had my phone rooted on ICS and I used Voodoo OTA RootKeeper. The step I flubbed was not using "temp unroot". That caused me to lose root even though I thought I had protected it. I wish I had done it correctly the first time because then I wouldn't be so concerned about having to do a factory reset or SBF to ICS. However, the My Backup suggestion has definitely alleviated some of my concerns. The loss of text messages and other unrecoverable data was my biggest issue. I hate losing my app data but I can stomach that.
Do you or does anyone else know about this particular "Set GSM/UMTS Band" problem, and are we 100% sure that a factory reset or SBF back to ICS then OTA update will for sure fix the problem? Is there no other way to fix this without doing one of those things? I imagine that this configuration is set on the ROM somewhere and that Verizon just didn't leave an option to have the right bands active, so I'm just trying to make 100% sure that refreshing the ROM like this will fix it. Even with My Backup, setting a phone back up from factory is frustrating.
Click to expand...
Click to collapse
I had similar issues when I was playing with a Droid bionic. The only solution I found to fix the signal was to reset to do a factory reset... I saw out actually reset some BP code which I found was really interesting.
Sent from my XT925 using Tapatalk 2
Just warning when you play in this setting ... some phone and baseband ... is not restaured with a full restore or reset...
( by exemple the pantech burst ... go to wcdma mode only ... switch back to default with lte... lte never working ... some friend have same problem with different phone ... )
Same problem
danifunker said:
I had similar issues when I was playing with a Droid bionic. The only solution I found to fix the signal was to reset to do a factory reset... I saw out actually reset some BP code which I found was really interesting.
Sent from my XT925 using Tapatalk 2
Click to expand...
Click to collapse
Brother i am facing the same problem i have installed the USSD code runner software where i set the Radio Band to USA after that i have lost my cellular functions like now i cant call, msg anyone. i go to many person who know about the smart phone alot but can,t a soloution if any one can help i will be very thankful to you. I AM IN LAHORE PAKISTAN
ali021 said:
Brother i am facing the same problem i have installed the USSD code runner software where i set the Radio Band to USA after that i have lost my cellular functions like now i cant call, msg anyone. i go to many person who know about the smart phone alot but can,t a soloution if any one can help i will be very thankful to you. I AM IN LAHORE PAKISTAN
Click to expand...
Click to collapse
I have also this problem since today. Please someone help!!!!!
joenforcer said:
Hey everyone. I'm having a problem with my network after going into the test menu (*#*#4636#*#*). I'm hoping someone can help me out, and hopefully this will also help others in the future that have the same problem. I haven't seen any other discussion about this for this phone. I am on Verizon Wireless and have a Droid RAZR MAXX HD.
Background: I was helping a friend re-enable 4G LTE on her HTC Thunderbolt, which the store had disabled for her when she first got it because 4G was not yet available in her city. I figured this was done in the test menu, so I went to it from mhy phone to help her set similar settings.
The Problem: Stupidly enough, because I love tinkering with things, I pressed the menu button (...) and pressed the "Set GSM/UMTS Band" button. My two options were "USA Band" and "Cellular". I panicked a bit, then thinking, decided to select "USA Band". When I did that, I was on Verizon Wireless, and I get LTE data. However, I can't make or receive phone calls. My phone won't ring (though it "rings" for the person trying to call me and they get to my voicemail). If I try to call someone else, it hangs perpetually at "dialing". Setting the band to "Cellular" gives me both LTE/1X data and phone calls, but now I'm perpetually stuck on "Extended Network", which I can only imagine is U.S. Cellular in my area.
Normally, this wouldn't be a problem. I can make and receive calls just fine, data works OK. However, I'm afraid that when I travel and (what I think is) U.S. Cellular, I'm going to be in trouble, and not be able to make or receive phone calls. I need to fix this before I travel. I understand that doing a factory reset or SBF to ICS will solve the problem (please confirm if this will fix it?), but that's my ultimate and final solution. I'm not rooted right now so I don't have the luxury of backing up my app data and text messages, and would like to find a different way to fix this first if it exists. I'm hoping I didn't permanently screw up my phone. Any help is appreciated.
Click to expand...
Click to collapse
does your problem solved?? I have also this problem on motorola droid razr hd.
in this problem
i just flash radio .img
solved.
Would you please be more specific? where do you get the img file from?
jalal-jap said:
in this problem
i just flash radio .img
solved.
Click to expand...
Click to collapse
Had the same problem on moto E. Resolved it by flashing the baseband modem file
joenforcer said:
Hey everyone. I'm having a problem with my network after going into the test menu (*#*#4636#*#*). I'm hoping someone can help me out, and hopefully this will also help others in the future that have the same problem. I haven't seen any other discussion about this for this phone. I am on Verizon Wireless and have a Droid RAZR MAXX HD.
Background: I was helping a friend re-enable 4G LTE on her HTC Thunderbolt, which the store had disabled for her when she first got it because 4G was not yet available in her city. I figured this was done in the test menu, so I went to it from mhy phone to help her set similar settings.
The Problem: Stupidly enough, because I love tinkering with things, I pressed the menu button (...) and pressed the "Set GSM/UMTS Band" button. My two options were "USA Band" and "Cellular". I panicked a bit, then thinking, decided to select "USA Band". When I did that, I was on Verizon Wireless, and I get LTE data. However, I can't make or receive phone calls. My phone won't ring (though it "rings" for the person trying to call me and they get to my voicemail). If I try to call someone else, it hangs perpetually at "dialing". Setting the band to "Cellular" gives me both LTE/1X data and phone calls, but now I'm perpetually stuck on "Extended Network", which I can only imagine is U.S. Cellular in my area.
Normally, this wouldn't be a problem. I can make and receive calls just fine, data works OK. However, I'm afraid that when I travel and (what I think is) U.S. Cellular, I'm going to be in trouble, and not be able to make or receive phone calls. I need to fix this before I travel. I understand that doing a factory reset or SBF to ICS will solve the problem (please confirm if this will fix it?), but that's my ultimate and final solution. I'm not rooted right now so I don't have the luxury of backing up my app data and text messages, and would like to find a different way to fix this first if it exists. I'm hoping I didn't permanently screw up my phone. Any help is appreciated.
Click to expand...
Click to collapse
Recently i also got into the same situation and the other day i had an early morning flight to catch, so i was in a hurry, i seeked all over the net but didn't got any solution other then flashing the ROM again which was a headache. Here i get you the solution of the same without formating the device !!
Boot your device to bootloader !! Execute following comands these worked on Motorola devices but will work on other too !!
Code:
fastboot devices
fastboot erase modemst1
fastboot erase modemst2
fastboot erase cache
fastboot reboot
somyatiwari59 said:
Recently i also got into the same situation and the other day i had an early morning flight to catch, so i was in a hurry, i seeked all over the net but didn't got any solution other then flashing the ROM again which was a headache. Here i get you the solution of the same without formating the device !!
Boot your device to bootloader !! Execute following comands these worked on Motorola devices but will work on other too !!
Code:
fastboot devices
fastboot erase modemst1
fastboot erase modemst2
fastboot erase cache
fastboot reboot
Click to expand...
Click to collapse
Hello,
How & where to run these commands for my OnePlus 2 ?
For OP2, there is a Toolbox which runs in DOS on PC.
Am I supposed to put my phone in Fastboot mode, & then run these commands on the DOS based toolbox ?
Actually, I tried to change Radio Band of my phone, which resulted in one of my 3G SIM not getting detected !
but other LTE sim, is working fine though.
https://www.youtube.com/watch?v=-IGDZxeFHAc
My problem is listed here:
http://forum.xda-developers.com/showpost.php?p=68430659&postcount=7669
Hi, i have the same problem with my Xperia M4 Aqua. I stupidly pressedat the "Select Radioband" option and moronly select "USABand". Now my phone can't make nor receive a call and only runs in LTE Network.I have read some forums that suggested me to install the MTK Engineering and I have tried to download the MTK Engineering Mode, but it won't also run in my phone, it says that my phone isn't supported. Now i've been so confused.
Is factory reset my device is a wise option and can fix the problem?
did ne1 say chnge it back
Use somthing like xprivacy or that, mine has gsm umst or auto, its in settings using the app root or not, :crying: :good:
Hello,
I cannot use data during a call and it's the worst. I have heard that activating this advanced calling (HD voice) should fix this, however my phone is giving me a problem with this and the verizon people are not very helpful. I am on android 5.02 oe2 rooted. I have tried multiple times activating via settings and disabling HD voice via verizon.com. Is there a limitation for my version of android perhaps? Does anyone know of a fix or a workaround? Thanks.
Same problem here, tried everything except odin back to stock, factory reset which should fix it from what I've read here.
You're not going to try it? I may go through with it. Where did you read that factory reset will work? Because I don't wanna go through that if it doesn't work. That would be the worst
Not yet, don't need it that bad. It's in a few threads here. No time to search for it now.
I'm on latest update... I think it didn't work before on mine on older firmware but now it works
Can't stand losing data while on calls
Sent from my SM-G920V using Tapatalk
I am going to flash trailblazers OF1 rom... hopefully that fixes it... but first i need to figure out how to do that, lol
Anyone else having trouble getting smart switch to work since the Marshmallow update? Can't get it to stay connected long enough to backup my phone
Ryano89 said:
Anyone else having trouble getting smart switch to work since the Marshmallow update? Can't get it to stay connected long enough to backup my phone
Click to expand...
Click to collapse
The pop up on opening smart switch says
"Smart Switch has been updated to support Android 6.0 Marshmallow OS. Please update Smart Switch to the latest version (4.1.16014_12 or later) if the OS version of your device is Android 6.0 or above.
※ To update Smart Switch, go to "More" > "Smart Switch information", then click "Update"."
21031980 said:
The pop up on opening smart switch says
"Smart Switch has been updated to support Android 6.0 Marshmallow OS. Please update Smart Switch to the latest version (4.1.16014_12 or later) if the OS version of your device is Android 6.0 or above.
※ To update Smart Switch, go to "More" > "Smart Switch information", then click "Update"."
Click to expand...
Click to collapse
Thank you, but I've done that. It connects to the phone, starts to back up, then disconnects. I've tried different cable and different ports. Mauve it's because I am on Windows 10?
have you received by smart switch?
Ryano89 said:
Thank you, but I've done that. It connects to the phone, starts to back up, then disconnects. I've tried different cable and different ports. Mauve it's because I am on Windows 10?
Click to expand...
Click to collapse
have you received by smart switch? or VZ upgrade assistanrt?
Just Installed Smart Switch for a first time, it did prompted for new updates and last version this is 4.1.16034_4
Hi Everyone
i have an S5 (G900P) and yesterday i had an update to Android MM 6.0.1
Everything works great but the only problem is before the update i had a GSM signal, and After it, it lost the connection and i can`t make or receive calls
Does anyone knows how can i fix it?
I have the same problem....would love for some help too
Are you saying that you're not able to use GSM while traveling internationally? Have you done the basic stuff, like going to Settings=>More Networks=>Mobile Networks and switching the network mode to GSM? Then make sure the roaming settings are correct? Also, it's always a good idea to update the phone's profile (Settings=>System Update) after a firmware update.
Hopefully one of these suggestions fix the issue...
view9234 said:
Are you saying that you're not able to use GSM while traveling internationally? Have you done the basic stuff, like going to Settings=>More Networks=>Mobile Networks and switching the network mode to GSM? Then make sure the roaming settings are correct? Also, it's always a good idea to update the phone's profile (Settings=>System Update) after a firmware update.
Hopefully one of these suggestions fix the issue...
Click to expand...
Click to collapse
6.0 is a major update , personally i always recomend doing a factory reset after the update to start fresh and avoid problems.
I have a different problem when i go to settings and try to use toolbox or edit my notification panel which no longer displays i get error settings stopped working.
This has happened a dozen times since update a week ago
Sent from my SM-G900P using Tapatalk
Alejandro122125 said:
Hi Everyone
i have an S5 (G900P) and yesterday i had an update to Android MM 6.0.1
Everything works great but the only problem is before the update i had a GSM signal, and After it, it lost the connection and i can`t make or receive calls
Does anyone knows how can i fix it?
Click to expand...
Click to collapse
You can fix it buy going to the dial pad and pressing
*#*#4636#*#*
And going to phone information and edit the signal from there
Sent from my SM-G900P using XDA-Developers mobile app