Hi mates, I did a rollback to B326 and then updated to B511. The update was very fast (less than 10 seconds) and the phone restarted as usual. But it rerestarted over and over and I juste don't know what to do. I didn't à factory reste but it didn't work.
If anyone could help me it would be greaat ! Thank you
PS: I'm a newbie si please use comprehensible words or just explain
Guuuys anyone to help me ?
The phone is getting hotter and hotter, it's been like 3 hours that it restart by itself and I can't turn it off.
Same here.
I am on Ascend Mate 7 TL10.
I upgraded from B324 to B326 then to B511. It failed at B511. It keeps on bootloop. What are the steps and files to donwload to fix our problem?
We badly needed your help guys.
Thank you in advance.
MarkTulagan said:
Same here.
I am on Ascend Mate 7 TL10.
I upgraded from B324 to B326 then to B511. It failed at B511. It keeps on bootloop. What are the steps and files to donwload to fix our problem?
We badly needed your help guys.
Thank you in advance.
Click to expand...
Click to collapse
Yeah it would be great if someone coulf help US.
Piatch said:
Hi mates, I did a rollback to B326 and then updated to B511. The update was very fast (less than 10 seconds) and the phone restarted as usual. But it rerestarted over and over and I juste don't know what to do. I didn't à factory reste but it didn't work.
If anyone could help me it would be greaat ! Thank you
PS: I'm a newbie si please use comprehensible words or just explain
Click to expand...
Click to collapse
My MTL10 is doing the same thing. Now I'm stuck with my Blackberry 9300 and my laptop.
sanggria said:
My MTL10 is doing the same thing. Now I'm stuck with my Blackberry 9300 and my laptop.
Click to expand...
Click to collapse
You couldn't solve the problem ? I tried to flash some other lollipop versions but it didn't succeed. I think the only option remaining is to wait for a rollback for TL09. What do you think ?
MarkTulagan said:
Same here.
I am on Ascend Mate 7 TL10.
I upgraded from B324 to B326 then to B511. It failed at B511. It keeps on bootloop. What are the steps and files to donwload to fix our problem?
We badly needed your help guys.
Thank you in advance.
Click to expand...
Click to collapse
Did you found any resolution of your problem ?
Piatch said:
You couldn't solve the problem ? I tried to flash some other lollipop versions but it didn't succeed. I think the only option remaining is to wait for a rollback for TL09. What do you think ?
Click to expand...
Click to collapse
Yes. I tried to re-download the Marshmallow update twice to make sure I was not flashing a corrupted file, and I tried to flash B326 again, but my phone is still stuck in bootloop.
MarkTulagan said:
Same here.
I am on Ascend Mate 7 TL10.
I upgraded from B324 to B326 then to B511. It failed at B511. It keeps on bootloop. What are the steps and files to donwload to fix our problem?
We badly needed your help guys.
Thank you in advance.
Click to expand...
Click to collapse
Are you a member of MT7 PH too?
Me too iam stock on logo
mate 7 MTL09
sanggria said:
Are you a member of MT7 PH too?
Click to expand...
Click to collapse
Not yet sir. Is there already a solution to our problem regarding the bootloop? Thanks
I'm desesperate !! I did find NOTHING. Guys please help.
Piatch said:
Hi mates, I did a rollback to B326 and then updated to B511. The update was very fast (less than 10 seconds) and the phone restarted as usual. But it rerestarted over and over and I juste don't know what to do. I didn't à factory reste but it didn't work.
If anyone could help me it would be greaat ! Thank you
PS: I'm a newbie si please use comprehensible words or just explain
Click to expand...
Click to collapse
Here's the solution to your problem if you know your way around rooting, unlocking bootloaders,
installing custom recoveries and custom ROM's:
http://forum.xda-developers.com/mate-7/general/tried-to-roll-b511-to-b326-fail-try-t3302479
If you don't understand the terms above, I am assuming your Mate7 has never been rooted/unlocked
and is running the official Huawei software/firmware/ROM. In this case, I can only suggest that you install
the official marshmallow to lollipop downgrade package for your Mate 7 phone model (TL10, L09, etc.),
after which, you can install the official Lollipop firmware for your Mate 7 phone model.
Unfortunately, the official marshmallow to lollipop downgrade package for Mate 7 TL10, L09 (non-China versions)
still does not exist. We have to wait for Huawei to release that package. Only the Chinese version of the
marshmallow to lollipop downgrade package has been released. (Applicable only if your Mate 7 is China version:
TL00, UL00, CL00)
You therefore have to wait for the downgrade package or send your phone to the service center
If not, then maybe you can try installing the official lollipop to Kitkat downgrade package for
Mate 7 TL10, L09 (non-China versions):
Lollipop to Kitkat Downgrade packages: (install in SD card main directory, under dload folder using
'force upgrade' <volume up + volume down + power button>)
TL10: http://consumer.huawei.com/my/support/downloads/detail/index.htm?id=47724&key4=MATE7
L09: http://consumer.huawei.com/it/support/downloads/detail/index.htm?id=45422&key4=MATE7
IF THE ABOVE IS SUCCESSFUL, then you can install the full official Kitkat software/firmware:
TL10: http://consumer.huawei.com/my/support/downloads/detail/index.htm?id=35105&key4=MATE7
L09: http://consumer.huawei.com/my/support/downloads/detail/index.htm?id=34805&key4=MATE7
IF NOT SUCCESSFUL, then you just have to wait for the release of the official marshmallow to lollipop
downgrade package or send your phone to a service center (assuming the service center personnel
are well versed with Huawei software).
MarkTulagan said:
Same here.
I am on Ascend Mate 7 TL10.
I upgraded from B324 to B326 then to B511. It failed at B511. It keeps on bootloop. What are the steps and files to donwload to fix our problem?
We badly needed your help guys.
Thank you in advance.
Click to expand...
Click to collapse
I also have a Mate 7 TL10. My update to marshmallow beta B511 was successful. It's the best firmware I've used for my Mate 7 TL10 even if it is beta software. I having tried the official lollipop firmwares (B329, B326, B324) and official KitKat firmwares (B119SP03, B120SP04, C00B130) but none can quite beat the marshmallow beta.
Maybe your B511 file is corrupted. Try re-downloading it using the download link provided by Carbon Tesla for TL10:
[Go to carbontesla.com/2016/01/download-ascend-mate-7-b511-marshmallow-ota-zip/]
Try reinstalling [force upgrade (volume up + volume down + power button)] the new download.
If not successful, you may need to try the downgrade package I mentioned earlier in this thread.
MarkTulagan said:
Same here.
I am on Ascend Mate 7 TL10.
I upgraded from B324 to B326 then to B511. It failed at B511. It keeps on bootloop. What are the steps and files to donwload to fix our problem?
We badly needed your help guys.
Thank you in advance.
Click to expand...
Click to collapse
Hi everyone, just want to share my experience in this problem, it is not with a positive outcome but to save your effort and cut it short, maybe someone can continue from where I stopped and then we reach a solution. Let me tell you first that my phone is Huawei AM7 MTL10 , I was on Lollipop b324 before I tried to upgrade to M B511, I download the file from Carbontelsa site, installed on internal phone Dload directory and updated successfully and the phone restarted , and boom this was the last time I saw my phone working that was 2 weeks ago( now in boot logo loop, non stop till battery drain), since then, I am moving from one Forum to another for people to help me and to tell you the truth everyone is trying, except the Huawei service center or the Huawei global support which are all not up to your knowledge or expertise, they just say we cannot help. Ok sorry for being long but, I wanted to give you the full picture, here are the facts.
First, my phone is locked, bootlader locked and never been rooted.
Second, the phone hardware was perfectly well before the upgrade.
Third, now, in Bootlogo loop as all of your devices.
Fourth, you can only access two options in this disaster problem, either the EMUI ( with the three options either, reboot, factory reset or partition format) the other choice is by connecting it to PC with USB and fastboot mode. So our choices with a locked boot-loader are really limited.
Fifth, you cannot flash any official rom which is a version less than B511 and EMUI 4, phone won't accept! Always accept reflashing the same B511 many times succefully ( and this is a proof that it is not a hardware problem)
Now this is where you start to follow from where I stopped
Forget about unlocking boot loader , you are wasting your time! !
One of two directions to follow,
One: is to download the latest Hisuit version 4.0.0.42and go to fastboot and rescue mode and connect to PC , open Hisuite , press home on the upper left corner and choose recovery down, please download the Chinese version of this Hisuite or else others not working, however everything goes well till the last step then it fails.
Two, we have to wait for the mighty Huawei people to come out with higher version of Marshmallow or a special downgrade software to solve the problem, at least they have to show some respect to their customers who are trying their beta software!
I am a doctor and I wasted a lot of time trying to save my HM7 phone because I did not accept the fact that it cannot be repaired , but now after 2 weeks I just bought the Samsung galaxy note 5 and I'm so happy with it, one last thing, I always say, When you buy something important like a phone or a car, you buy a company not only the device, you buy the time , care and dedication of this company to support you when you are in trouble. Hope this help in a way
Really did not expect many had their Mate 7 phones (TL10, L09) bricked by the B511 marshmallow beta update. I see it here in xda and also in gsmarena Mate 7 opinions. It's sad Huawei is taking so long to release the official international marshmallow to lollipop downgrade package. I guess I'm one of the few who got B511 working for an international Ascend Mate 7 (TL10) phone. I'm actually loving the marshmallow beta (B511) on my phone so much that even when the downgrade package does come up, I'm not going back to official lollipop or official Kitkat. I'll just wait for the final version of Marshmallow (when it's no longer beta).
Here's my story how I updated to Marshmallow B511 without bricking my phone: My TL10 (dual sim) phone originally had KitKat B119SP03. A week after owning the phone, there was an OTA to KitKat B120SP04 and then another OTA to KitKat C00B130. Due to the promise of a better software in Lollipop, and the fact that Huawei was taking so long releasing an OTA for my phone to Lollipop, I tried installing manually (via local update), several Lollipop versions (C900B324, C900B326), downgrading to Kitkat AFTER EVERY Lollipop install using the official 'Lollipop to Kitkat' downgrade package (C900B300).
I did not want to risk a 'dirty' install by flashing one Lollipop version over another Lollipop version. Even though it is possible, it can have unpredictable results since you are not starting with a 'clean slate'. When I heard about marshmallow beta, I was on Lollipop C900B329 because it was also around that time when there was an official OTA from KitKat to Lollipop for my phone. From Lollipop C900B329, I resisted the temptation of installing marshmallow beta B511 directly onto a base firmware of Lollipop C900B329 because I read beforehand B511 marshmallow beta only works with Lollipop C900B326. I also resisted the temptation of a 'dirty install' from one Lollipop version (C900B329) to another Lollipop version (C900B326). I had to downgrade back to KitKat for a clean install, disabled the OTA to C900B329, then manually updated to C900B326, then to B511 marshmallow beta. In between each update (KitKat to Lollipop to Marshmallow), I updated all apps especially google services.
I hope this will help others have a successful marshmallow installation and avoid any more bricked Mate 7 phones because the marshmallow update really is much better than official Lollipop or official Kitkat even if it is still in beta. There are many more additional features and options never before available in Lollipop and Kitkat and it's a smoother and a much more refined software than either of the two.
I'd like to add that my phone is not rooted in any way with no custom recoveries/ROM's installed whatsoever and with the bootloader still locked (factory default). Those with previously rooted phones and/or with custom recoveries and/or unlocked bootloaders may have unpredictable results (including ending up in a bootloop or being bricked).
MarkTulagan said:
Same here.
I am on Ascend Mate 7 TL10.
I upgraded from B324 to B326 then to B511. It failed at B511. It keeps on bootloop. What are the steps and files to donwload to fix our problem?
We badly needed your help guys.
Thank you in advance.
Click to expand...
Click to collapse
don brian said:
Really did not expect many had their Mate 7 phones (TL10, L09) bricked by the B511 marshmallow beta update. I see it here in xda and also in gsmarena Mate 7 opinions. It's sad Huawei is taking so long to release the official international marshmallow to lollipop downgrade package. I guess I'm one of the few who got B511 working for an international Ascend Mate 7 (TL10) phone. I'm actually loving the marshmallow beta (B511) on my phone so much that even when the downgrade package does come up, I'm not going back to official lollipop or official Kitkat. I'll just wait for the final version of Marshmallow (when it's no longer beta).
Here's my story how I updated to Marshmallow B511 without bricking my phone: My TL10 (dual sim) phone originally had KitKat B119SP03. A week after owning the phone, there was an OTA to KitKat B120SP04 and then another OTA to KitKat C00B130. Due to the promise of a better software in Lollipop, and the fact that Huawei was taking so long releasing an OTA for my phone to Lollipop, I tried installing manually (via local update), several Lollipop versions (C900B324, C900B326), downgrading to Kitkat AFTER EVERY Lollipop install using the official 'Lollipop to Kitkat' downgrade package (C900B300).
I did not want to risk a 'dirty' install by flashing one Lollipop version over another Lollipop version. Even though it is possible, it can have unpredictable results since you are not starting with a 'clean slate'. When I heard about marshmallow beta, I was on Lollipop C900B329 because it was also around that time when there was an official OTA from KitKat to Lollipop for my phone. From Lollipop C900B329, I resisted the temptation of installing marshmallow beta B511 directly onto a base firmware of Lollipop C900B329 because I read beforehand B511 marshmallow beta only works with Lollipop C900B326. I also resisted the temptation of a 'dirty install' from one Lollipop version (C900B329) to another Lollipop version (C900B326). I had to downgrade back to KitKat for a clean install, disabled the OTA to C900B329, then manually updated to C900B326, then to B511 marshmallow beta. In between each update (KitKat to Lollipop to Marshmallow), I updated all apps especially google services.
I hope this will help others have a successful marshmallow installation and avoid any more bricked Mate 7 phones because the marshmallow update really is much better than official Lollipop or official Kitkat even if it is still in beta. There are many more additional features and options never before available in Lollipop and Kitkat and it's a smoother and a much more refined software than either of the two.
I'd like to add that my phone is not rooted in any way with no custom recoveries/ROM's installed whatsoever and with the bootloader still locked (factory default). Those with previously rooted phones and/or with custom recoveries and/or unlocked boot loader ders may have unpredictable results (including ending up in a bootloop or being bricked).
Click to expand...
Click to collapse
Thanks for sharing your experience, you have been more careful than me I admitt, my phone also is original factory default never rooted but I guess now , it makes no difference, it is dead in the drawer waiting for Huawei to release a downgrade or the official Marshmallow update.
Till then I am enjoying my new Samsung G note 5.
Those with bricked mate 7 phones:
Can you try and see if this suggestion works?
=========== (quoted from http://www.carbontesla.com/2016/01/download-ascend-mate-7-b511-marshmallow-ota-zip/) by wissam marrash
wissam marrash • a day ago
Guys I have mt7-l09 and its working with marshmallow, yes it drains more battery and some lagging in some areas but this should happen because its a beta and incremental release. For people who got spoil their phone while installing, you should read the requirements very well before downloading this rom. Its clearly mentioned for B326 and for un-rooted phones. so before you install you should install the B326 (you can download using this link: http://m.huawei.com/pkmobile/c... make sure to choose mt7-l09 or mt7-l10 and after installing the B326 install marshmallow beta.
For people who wants to downgrade, yes you can but you have to choose a full release like the B326-B327-B328.
N.B. ONLY Marshmallow BETA rom, Don't unzip the after downloading, its not like the other updates. You should copy the zipped file as is to inside "dload" folder.
Just a tip, some releases are not supporting 4G lte especially when it marked Europe.
For people who keep rebooting, try to connect you phone to pc or take out the memory card and use card reader and access your files and then delete the files from the "dload" folder and then download using your pc any full release rom (b326 or b327 or b328) and extract it and then copy the "UPDATE" file to the dload folder and then turn off the phone and then boot your phone while holding Vol up + Vol down + Power buttons at same time to automatically trigger the update installation and should go smooth.
Hope my comments will help
==============
Here are the links to full ROMs:
TL10: B326 full ROM:
http://consumer.huawei.com/pk/support/downloads/detail/index.htm?id=62450&key4=MATE7
L09: B326 full ROM:
http://consumer.huawei.com/pk/support/downloads/detail/index.htm?id=62371&key4=MATE7
don brian said:
Those with bricked mate 7 phones:
Can you try and see if this suggestion works?
=========== (quoted from http://www.carbontesla.com/2016/01/download-ascend-mate-7-b511-marshmallow-ota-zip/) by wissam marrash
wissam marrash • a day ago
Guys I have mt7-l09 and its working with marshmallow, yes it drains more battery and some lagging in some areas but this should happen because its a beta and incremental release. For people who got spoil their phone while installing, you should read the requirements very well before downloading this rom. Its clearly mentioned for B326 and for un-rooted phones. so before you install you should install the B326 (you can download using this link: http://m.huawei.com/pkmobile/c... make sure to choose mt7-l09 or mt7-l10 and after installing the B326 install marshmallow beta.
For people who wants to downgrade, yes you can but you have to choose a full release like the B326-B327-B328.
N.B. ONLY Marshmallow BETA rom, Don't unzip the after downloading, its not like the other updates. You should copy the zipped file as is to inside "dload" folder.
Just a tip, some releases are not supporting 4G lte especially when it marked Europe.
For people who keep rebooting, try to connect you phone to pc or take out the memory card and use card reader and access your files and then delete the files from the "dload" folder and then download using your pc any full release rom (b326 or b327 or b328) and extract it and then copy the "UPDATE" file to the dload folder and then turn off the phone and then boot your phone while holding Vol up + Vol down + Power buttons at same time to automatically trigger the update installation and should go smooth.
Hope my comments will help
==============
Here are the links to full ROMs:
TL10: B326 full ROM:
http://consumer.huawei.com/pk/support/downloads/detail/index.htm?id=62450&key4=MATE7
L09: B326 full ROM:
http://consumer.huawei.com/pk/support/downloads/detail/index.htm?id=62371&key4=MATE7
Click to expand...
Click to collapse
So in theory this is saying that if I'm on B511 and want to downgrade to Lollipop, I just need to flash a full B326?!
Sent using Tapatalk
kta said:
So in theory this is saying that if I'm on B511 and want to downgrade to Lollipop, I just need to flash a full B326?!
Sent using Tapatalk
Click to expand...
Click to collapse
If you have a bricked phone any suggestion to restore it to working condition is worth trying.
I really don't know if the original author (wissam marrash at Carbon tesla website) tried this himself,
but it seems from his original post here (comments section):
http://www.carbontesla.com/2016/01/download-ascend-mate-7-b511-marshmallow-ota-zip/
it is INTENDED ONLY for those who are on bootloop while upgrading to b511.
Here is an excerpt of the original author's (wissam marrash) quote:
"For people who keep rebooting, try to connect you phone to pc or take out the memory card and use card reader and access your files and then delete the files from the "dload" folder and then download using your pc any full release rom (b326 or b327 or b328) and extract it and then copy the "UPDATE" file to the dload folder and then turn off the phone and then boot your phone while holding Vol up + Vol down + Power buttons at same time to automatically trigger the update installation and should go smooth.
Hope my comments will help"
Maybe you can ask the author (wissam marrash) at Carbon tesla website if you have doubts. As for me, my Mate 7 is not one
of those bricked by B511. I had a successful upgrade and have no plans whatsoever to rollback to Lollipop and KitKat which to
me are not quite as good and loaded with features which make me love B511 marshmallow beta.
I want to go from B513 to.........well anything that gets me back to B571 Europe.
Every single update I have tried using stock recovery fails at 5%. What is the cause and how do I rectify it please?
@chudy_85 - Does cust.info files need editing (as other posts). Some people seem to have success without doing this?
If you have b513 you can use official downgrade pack to b331. Official pack work correctly if your hw version it's Europe
send from ? if I help you you can buy me ?
i think your vendor info is corrupted
easiest way would be, lollipop twrp backup, then flash stock lollipop
this usually because of oeminfo. those asia and middle east can flash without changing the oeminfo. eu, you must change. i can confirm as i have experiment this
Yo, i have the same problem, when I want to flash from B331 to B571 with OTA.
I changed before my DPI settings in build.prop. If you changed any thing on your phone bring it back to stock (changed any with root access)
After I changed my DPI from 400 to 480, I did the update and it works !