please help me - General Questions and Answers

I got lenovo A6000 android phone there is a App Running name "Device Service" it is of 1.63 MB i didn't install it on my phone what is it , what it does ?? please help me ?? i have Disable it ?

It might be StealthGenie which is malware technically I think. I do know it's not good though and it usually gets on your system while you're trying to download other apps on shady sites.
You should go to your device administrators in your security settings and remove any that you aren't familiar with. If you're not sure, just remove all of them except for "Android Device Manager" and then you should be able to uninstall that app.

Related

App update problem...

hi,
i have a new problem that start in the last few days ,from some reason i can't install new apps and update existing apps- its say: "update unsuccessful" after its download the update and try to install it.
i also tried to delete some apps in order to get some more free space and now i have 50Mb but i still have the same problem.
please advice,
Hello friend , i want to help you out but I'm in the dark,you didn't mention witch app you can't update and if you use a custom rom or stock rom.
Whatsoever IF you can't update an application that was included in your rom and you using a custom rom most of the times they cannot be updated or uninstalled. The best way is to ask your rom's developer to update the rom with the newest versions of the applications you want. Another way (risky way) is to download titanium backup from market, this app gives you the option to uninstall apps builted in rom , after removing the app install the newest version one.
i must warn you uninstaling a builted in app may have bad result to the rom, i suggest a backup before trying this.
About your storage , does your rom has a2sd ? If yes you are OK unless you have really big number of installed apps cuz internal memory still saving a small amount of the apps data(i don't know exactly how it works).
I hope i helped you out and good luck with any decision you ull take.
First, thanks for your attention.
I have Cyanogen-6.1.0-N1-signed and app2sd app.
The apps that i tried to update are not built-in apps(lookout,sms backup...) and i also tried games but still i had the same error...i think i will try to uninstall the relevant apps and reinstall them maybe it will solve the problem...
Kindly check under the "CyanogenMod Settings" - > "Application Settings"
try to disable (uncheck) first the "Allow application moving" and make sure the "Install Location" is set to automatic or Internal..
Lets see if this fix your problem..
if nothing works, try the workaround i have detailed
http://forum.xda-developers.com/showpost.php?p=11945654&postcount=9

[Q] ICS Official: No Device Administrator Settings

Hi,
Is this a known issue on Android 4.03 Official?
I can't uninstall an app, because I can't disable its administrator privileges. These settings are gone after applying the FOTA!
Not noticed it but I did a factory reset after getting the update
EddyOS said:
I did a factory reset after getting the update
Click to expand...
Click to collapse
Thanks. I didn't. Interesting. Can anyone else confirm/reject this please?
Nope, i can just remove apps and everything. Didn't do a factory reset after OTA update.
Keupie said:
Nope, i can just remove apps and everything. Didn't do a factory reset after OTA update.
Click to expand...
Click to collapse
But do you see the "Device Administrator" settings?
You mind trying to install this app (SwitchPro Widget) and then uninstall it?
Dmitry N said:
But do you see the "Device Administrator" settings?
You mind trying to install this app (SwitchPro Widget) and then uninstall it?
Click to expand...
Click to collapse
i see the device administrator settings. Can't install the app because it's a paid app and i don't own a creditcard
Factory reset was the solution indeed!
Where's My Droid is the problem
I noticed after installing Where's My Droid and granting it Device Administration privileges, the option itself disappeared from the Security menu of my phone, along with Unknown Sources option. WTF - I reset my phone over a dozen times (literally) before I realized what caused it to keep disappearing. There's no telling how many apps out there that might cause these options to disappear after being added as a Device Administrator. So please, test my conclusion...reset your phone and if the options reappear, try installing the app that caused the options to disappear (most likely a security app or phone locator app) then grant it Device Admin again and see what happens. If I'm right, please hit the thank you button. Peace!!
I don't see this menu even I did factory reset+wipe data in stock recovery ... I've tried to check it on clean phone without any application installed and it is not there - just setting for "Unknown sources" but not Device administrators ..
rkafka said:
I don't see this menu even I did factory reset+wipe data in stock recovery ... I've tried to check it on clean phone without any application installed and it is not there - just setting for "Unknown sources" but not Device administrators ..
Click to expand...
Click to collapse
Me either until you install an app like Where's My Droid, then go to the Security section of WMD> Remote Wipe or Remote Lock. DO NOT 'SET DEVICE ADMIN' but this should put the option in the Settings>Security menu of the phone. but after uninstalling WMD it goes away. maybe you can make use of it for programs that need device admin privleges while WMD is installed, hopefully it dosen't disappear if you authorize a different app, then hopefully uninstalling WMD wont remove the option if a different app already has admin rights. Are you pickin up what I'm layin down? I know it sounds crazy, thumbs down ICS
akafarmer said:
Me either until you install an app like Where's My Droid, then go to the Security section of WMD> Remote Wipe or Remote Lock. DO NOT 'SET DEVICE ADMIN' but this should put the option in the Settings>Security menu of the phone. but after uninstalling WMD it goes away. maybe you can make use of it for programs that need device admin privleges while WMD is installed, hopefully it dosen't disappear if you authorize a different app, then hopefully uninstalling WMD wont remove the option if a different app already has admin rights. Are you pickin up what I'm layin down? I know it sounds crazy, thumbs down ICS
Click to expand...
Click to collapse
Now I uderstand it. When there is no application with dev.admin privilegs demand, the option is not there (nothing to set/reset) .. .. It clear now .. Where is my Droid shown me how it is working .. Many thanks for explanation ..
rkafka said:
Now I uderstand it. When there is no application with dev.admin privilegs demand, the option is not there (nothing to set/reset) .. .. It clear now .. Where is my Droid shown me how it is working .. Many thanks for explanation ..
Click to expand...
Click to collapse
I'm knew at posting and don't know if you hit the thanks button but it would be greatly appreciated. btw, this problem is not on any other ICS phone I've seen, just Vivid, rooted or not.
akafarmer said:
I'm knew at posting and don't know if you hit the thanks button but it would be greatly appreciated. btw, this problem is not on any other ICS phone I've seen, just Vivid, rooted or not.
Click to expand...
Click to collapse
You have found the root cause of this "problem".. It is not a bug it is feature
That did it for me, too!
Just to confirm, I found a small app on the Play Store that wanted Device Admin rights (an app called "Lock Screen" which just provides a button to lock the device), went in to it's settings, enabled Device Admin rights and then the 3rd Party Apps and Device Administrator settings appeared in the Security Settings. Thank you!
rkafka said:
You have found the root cause of this "problem".. It is not a bug it is feature
Click to expand...
Click to collapse
Seems like a problem to me, I have yet to get these options back after setting Where's My Droid app as a Device Admin.
Only Install Android Device Manager for enable this menu

[Completed] [Q] Gsearch virus?

Hello i have a trouble with 1 lil software witch re install all to time to my android device and this app is named GSearch with google logo.
So what's the problem is that when i turn my phone off GSearch will open up itselfs and next time i open my phone there is like 2 ads and this is annoying and i cant remove it. I have tried malwarebyte and avast but when those find threat this GSearch they recommend to unisntall it but like after i've uninstalled this GSearch it will install again it even without my permission. So i need help can u guys help me how do i get this annoying virus out of my phone !!!
HERE IS A PIC OF THAT APP
That's Google Now App. It can not be remove by itself as it has other parts. Its not a Virus but an official Google App. You may Search on internet for Google Now.
Please post in Android Q&A, Help & Troubleshooting if you need step by step guide for removing it completely.

need help : malware in system

hi everyone !
so i'm having dificult now , my system has got infected with some malware , it keep install apps when conect to internet
u'm using malwarebyte to scan and it say that i got trojan on search.apk , setting and update software
i try to hard reset my phone but not work , ai know that root can delet system but i can't delete it becouse it in setting how can i delet setting?
ist there is a way beside flashing to fix this ?
also my phone is lolipop 5.1 and unroot
Rootkit on an android? Now that's rare. If you tried every conventional method, I doubt anything is going to work. You can try disconnecting from the internet, check your running processes and services, kill them if found, scan with Malwarebytes and attempt to locate problematic files manually using explorer. There have to be some specific apps that are being installed, can you name them?
And full factory reset did not help you?
Josh Ross said:
Rootkit on an android? Now that's rare. If you tried every conventional method, I doubt anything is going to work. You can try disconnecting from the internet, check your running processes and services, kill them if found, scan with Malwarebytes and attempt to locate problematic files manually using explorer. There have to be some specific apps that are being installed, can you name them?
And full factory reset did not help you?
Click to expand...
Click to collapse
full factory reset doesn't work
idk what is rootkit , but yeah im already disconect my internet , i'm already scan and this is what i found ,
imagebam. com/image/a5668f584241333
imagebam. com/image/80f2c2584241513
imagebam. com/image/77efcb584241423
(i can't post link)
i mean this malware infected setting so it change system (like permission to install from outside play store) also my setting icon changed too
here is list apps being installed : uc browser , ucnews , some cleaner , some launcher and lock screen

"Unknown sources" missing on Oreo

Hi, since the Oreo update I can't find the "Unknown sources" to install APK's freely. I'ts not under "Lock Screen and Security", and I have enabled Chrome in "Applications/Special Access/Install other apps" and I'm trying to install apps from the "Downloads" section of chrome, but it dosn't work this way either.
I was trying to install the Pixel Launcher as seen from here: https://theunlockr.com/2018/03/13/make-samsung-galaxy-s9-look-like-stock-android/
But everytime I try it I get the "<!> Application not installed".
I don't know exactly what says in english, I'm using my phone in spanish.
Any ideas? Thanks!
If you go to Settings-Apps-3 Dots-Special Access-Install Unknown Apps.
They've moved it so only certain apps can install unknown apps
Please help how to fix this problem. This doesn't work, I tried installing Accuweather pro several times. I have the app saved to my Google Drive, I click on the app and I see something called 'Staging App' and then I get this alert ' There was a problem parsing the package'. I currently had an older version of Accuweather pro installed and working fine. I decided to remove the old version and then reinstall it and I received the same alert. FYI the old Accuweather app was installed before the Oreo update.
Sprint Network
Galaxy S8+
NRHTX said:
Please help how to fix this problem. This doesn't work, I tried installing Accuweather pro several times. I have the app saved to my Google Drive, I click on the app and I see something called 'Staging App' and then I get this alert ' There was a problem parsing the package'. I currently had an older version of Accuweather pro installed and working fine. I decided to remove the old version and then reinstall it and I received the same alert. FYI the old Accuweather app was installed before the Oreo update.
Sprint Network
Galaxy S8+
Click to expand...
Click to collapse
Have you tried downloading your APP file from Google Drive to your phone then opening the copy on your phone, that should install the .apk
Go to settings on the phone >> apps >> 3 vertical dots at the top right corner >> special access >> install unknown apps >> and there enable the permission from where you are trying to download it.
All thank you,
I found out that you now have to download the app to your phone. Google Drive does not allow you to download and manually install .
Dear sir/madam,
Following your answer, in specific this part, "They've moved it so only certain apps can install unknown apps", perhaps someone could help me out. I use the Firefox Focus browser and this app doesn't show up in the list of apps that are allowed to install unknown apps.
* Does this mean Firefox Focus can't install apps from unknown apps, since it's not on the list?
* And perhaps we can conclude from that it will never be allowed to do so?
* Or would this app not be on this list, because I've never tried installing anything using this browser?
I guess the real question would be, what populates this list?
I hope to hear from you, thanks in advance, all the best.
Form what I've seen, 1st time you try to install apk from an app it asks you if you want to allow it?
dalanik said:
Form what I've seen, 1st time you try to install apk from an app it asks you if you want to allow it?
Click to expand...
Click to collapse
That's what I was thinking as well, funny thing is that 'Google Chrome' is in the list and I've never used that browser. Unless it's there, because it's from Google
I have followed the above suggestions and have allowed Chrome to install apps since that's the browser I'm using. The phone says I have downloaded the app but it is not giving me any option to install it? Where did the download go and how can I get it actually installed? This is an app for work.
Edit: Nevermind - I restarted the phone and tried again and it worked. thanks.

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