Database Info

[Q] Bricked after gingerbread update

Hi and thanks in advance for any advice. I updated my galaxy s via kies to gingerbread however it failed partway through and gave me the green screen of death after a battery pull it showed the phone to pc with the yellow warning triangle between, tried the firmware restore option on kies but no good. the phone wouldnt and still wont go into recovery mode with the 3 button press, or download mode, atm it is just dead and wont do anything, even tried the charger into it to see if anything lights up but no response at all. any help greatly appreciated. oh it was running froyo 2.1.1 and rooted. i forgot to deroot before the upgrade, dont know if that messed it up?

which download mode button combo are you using @ the moment?

Hi, the phone wont even go into ant download or recovery mode, tried all the 3 button presses mentioned on the net but no joy, turns out it can be sorted thro the warrenty because it was Kies that killed it, also was told by the repair guy that a lot of UK galaxy s phone had the download/recovery mode disabled for some reason. But when he puts it right again the modes will be activated, just means i will be without my favourite gadget for a few days.....

what device r u using

download stock rom for galaxy s and wipe it down

unable to flash stock rom using odin

Hi,
I am tried a lot to flash stock ROM to my galaxy R but everytime it failed. I am using Windows 7 and odin. Everytime odin start writing the rom but it radomly freezes when screen autolocks or display goes off. Why this is happeing? Why can't in recovery mode screen keep itself active? I am unable to stop phone display going off. Please help me to flash my mobile as its currently unusable.
Odin log shows then removed when display goes off.

recovery mode? It has nothing to do with flashing via Odin.
To install your FW u must enter the download mode: volume down + home + power
Anyway if your screen goes off itself in recovery mode or download mode then it's an abnormal behavior that can rather indicate HW issue.

oh sorry if that is wrong term I used. I thought to flash using odin I need to go recovery mode using vol up+ power ON + Menu key combination.
What I need is just to have working phone with stock 2.3.5 ROM. Using odin it fails sometimes say 30% or 50% or even 70%. The same ROM I have flashed successfully but always touching the finger on display to active the phone screen. But same is not working now.
Reason I flashed or flashing is that my phone started radomly restarting and if I off it and wait for 2-3 hrs then it will start. So I decided to flash my phone.

Download mode doesn't auto-lock. Are you sure ur in download mode?
I had exactly the same problem of odin restart in download mode. Removing the SD card and SIM card and try flashing it.
took fr service as phone restarted often and they change the PBA(Printed board assembly) for me.

Yes, after some radom time and before rom writing finishes, screen locks(looses display so odin removes that device) and writing fails.
I have tried more that 15 times and yes all those tried without SIM and SD card.
I purchases this 4 months back only but as I have flashed it and phone is not working did I loose the warranty?

Try again with this steps
1. Download stock rom package (use checkfus)
2. Turn off ur phone now hold vol down key+home key+powerkey
3. Ur phone will boot in download mode u will see warning, press vol up to continue
4. Now open odin on ur pc, connect phone usind cable and wait till box turns yellow noe chose downloaded stock rom package in pda
5. Check auto reboot, reset time and make sure re partion is not checked and click start
6. Wait till process complet u will see progress bar on phone and odin
Sent from my GT-I9103 using Tapatalk

step by step guide for flashing Stock ROM with ODIN,
http://forum.xda-developers.com/showthread.php?t=1406664
following the steps which are mentioned in the above link if you are still facing the problem them there may be some problem with ".TAR" file better download it again and try flashing.

xlm13x,
My phone is not working and saying "firmware upgrade encountered an issue. please select recovery mode in kies". how can I re-download stock ROM?
mj.vikram,
i follows the exact same stpes from the same thread. still no luck.
can I claim the warranty as I just want to flash original rom again to see if restart problem resolves and it got failed?
Is there any limit to flash a firmware? while searching on google got some page saying there is some taint-firmware counter? what is that?

Dude....don't try to turn your device on i regular way, but press combination: volume down+home+power simultaneously. You must be able to enter the DM! (U can try removing battery and putting it back)
Recovery mode in Kies has nothing to do with rm on your phone. I really don't think Kies will help you.

There is no issue in going to download mode for me. Just its not able to keep on itself till the firmware writing completes. So now I think it looks h/w issue to me. What worries me is how to get it in normal working phone and give it to service center.

panu123 said:
There is no issue in going to download mode for me. Just its not able to keep on itself till the firmware writing completes. So now I think it looks h/w issue to me. What worries me is how to get it in normal working phone and give it to service center.
Click to expand...
Click to collapse
Ok now i got your point, phone is coming out of Download mode while flashing the stock ROM.... am i correct.
if this is the problem then there may be some issue with H/W..... if you haven't rooted your mobile and you are on stock ROM then take it to Service center...

Have u flashed any custom rom on ur phone? Is ur download counter has been increased?
Sent from my GT-I9103 using xda premium

Just take it to the service center. They won't be able to see if you rooted your device or not anyway in such case IMO. The phone is unable to boot, and reflash either. IT's clearly a HW issue. We have no power to affect download or recovery mode to be honest. I really don't think there's anybody on this forum that can help you fix DM.

what happens if sufficient battery is not there will it take power from system.
eg: if battery is only 5 % and we connected it in DM what will happen, will it continue or it will be switched off.

Thanks all for the replies. Let me confirm you all once again. My phone was using stock ROM. Never rooted it(not even knowing how to do that) Just frustrating restart issue and some google search conlcuded as I should flash stock rom.
so, I am doing that I even got success in flashing my phone after some attempts. Then for two days it worked fine. But again same problem started and I become impatient and tried to flash stock rom and it failed. Now my phone is nowhere so I can't check anything on my phone. How can I know download counter in this situation?
I heard service center need phone with stock rom installed and working and then they will take warranty claim. Is that the case?
Worried what to do with my phone now? it looks h/w issue to me also now that is why once flashing starts after some time it fails before reaching 100%.

no worries just take it to Samsung Service Center and tell them that your phone got switched off and its not starting, they will ask you to provide invoice xerox copy and flash the Firmware and give it back to you...
as you haven't tried rooting or installing Custom FW, so no need think of the Download counter.

toberabl century
Yes. I now understand what download counter is and my phone is already showing it as "NO" so its not custom ROM flashed. Hope this will be enough for me to claim warraty for my non-OS phone.

panu123 said:
Yes. I now understand what download counter is and my phone is already showing it as "NO" so its not custom ROM flashed. Hope this will be enough for me to claim warraty for my non-OS phone.
Click to expand...
Click to collapse
Give ur phone in service they will fix it for free, u havent rooted ur phone and also ur counter is zero so no need to worry about warranty void, do update what happens
Sent from my GT-I9103 using xda premium

Dude, dont tell them anything about you trying to flash stock fw. Just tell that the phone is not staying on. That should do.
It definitely seems like a hardware issue to me, so probably even they wont be able to flash a firmware and so they will start working on the hardware aspect. Just dont let them know that u tried reflashing the firmware or such coz they might try to void the warranty saying you fiddled with the phone.
Keep us updated.

I had exactly same problem as you, random restarts. It will become more frequent and troublesome if you keep the problem.
Give it to service center as your counter is 0. Your phone surely needs main board change.

Need help getting to stock recovery

Need help...
Was messing the around with the screen density in the buildprop.. after reboot, "systemui keeps FCing" making it unusable and I cant do anything. Attempting to do a hard button combo to go into stock recovery but cant seems to get it to work.. Googleing tells me to, hold volume down and power till the LG logo, release power and rehold again.. it just reboots again.. holding all 3 brings me to a korean menu that I cant read.. holding up and power brings me to a recovery menu that I think only the service centre can use, there's no option in there, only asking me to reboot.
Any kind souls please....

scpion said:
Need help...
Was messing the around with the screen density in the buildprop.. after reboot, "systemui keeps FCing" making it unusable and I cant do anything. Attempting to do a hard button combo to go into stock recovery but cant seems to get it to work.. Googleing tells me to, hold volume down and power till the LG logo, release power and rehold again.. it just reboots again.. holding all 3 brings me to a korean menu that I cant read.. holding up and power brings me to a recovery menu that I think only the service centre can use, there's no option in there, only asking me to reboot.
Any kind souls please....
Click to expand...
Click to collapse
I've been trying to get into my stock recovery for some time now trying all sorts of button combos but to no avail. Previously I had the g2 and when it updated from jellybean to kitkat, the combo for entering stock recovery changed however, this new combo doesn't seem to work on the G Pro 2 either
You should be able to revive your device back to stock using the LG pc Suite however, after tampering with the system, it is often necessary to perform a factory reset after the pc suite has done it's work which will need you to enter stock recovery.
If you are completely stuck, I would suggest restoring your device using the pc suit and, all being well, your device will boot sufficiently for you to perform a reset through the phone settings menu. If you are really lucky, it may boot properly and you may not need to perform any reset however, it would still probably be a good idea to do so.

bobsie41 said:
I've been trying to get into my stock recovery for some time now trying all sorts of button combos but to no avail. Previously I had the g2 and when it updated from jellybean to kitkat, the combo for entering stock recovery changed however, this new combo doesn't seem to work on the G Pro 2 either
You should be able to revive your device back to stock using the LG pc Suite however, after tampering with the system, it is often necessary to perform a factory reset after the pc suite has done it's work which will need you to enter stock recovery.
If you are completely stuck, I would suggest restoring your device using the pc suit and, all being well, your device will boot sufficiently for you to perform a reset through the phone settings menu. If you are really lucky, it may boot properly and you may not need to perform any reset however, it would still probably be a good idea to do so.
Click to expand...
Click to collapse
I cant use the LG Suite... the screen doesnt allow me to choose the connection type.. It just FC constantly.. I am screwed..:crying::crying:

scpion said:
I cant use the LG Suite... the screen doesnt allow me to choose the connection type.. It just FC constantly.. I am screwed..:crying::crying:
Click to expand...
Click to collapse
Think the only option is to send it in officially and say I dun know what happened......

Help
Has anybody found the way to hard-reset D838 from a bootloop? I really cant reach the recovery mode

manas.neo said:
Has anybody found the way to hard-reset D838 from a bootloop? I really cant reach the recovery mode
Click to expand...
Click to collapse
I had tried everything.. Even adb command to reboot into recovery. It just brings me to a broken Android with red triangle. I am starting to think there is no stock recovery built in that is accessible to users..

I am now at the service centre. Well the guy can detect that its rooted.. voids warranty.... But will try to see if he can help to reflash the firmware.. If not have to change hardware and will be chargeable....... Fingers crossed. He did say users are not able to access the recovery..
Guys.. Until there's custom recovery, pls dun mess with it.....

That is really bad. I am stuck at bootloop and unable to reach the recovery mode. I wonder how entire web just talks about a hardreset process that doesnt even work
scpion said:
I had tried everything.. Even adb command to reboot into recovery. It just brings me to a broken Android with red triangle. I am starting to think there is no stock recovery built in that is accessible to users..
Click to expand...
Click to collapse

manas.neo said:
That is really bad. I am stuck at bootloop and unable to reach the recovery mode. I wonder how entire web just talks about a hardreset process that doesnt even work
Click to expand...
Click to collapse
I know.. I was desperate too... There's 2 versions, the other model is f350 or something.. Anyway at the service he did flash the phone again for me foc. BUT! He stamp a big NO WARRANTY as well... Goodbye to my balance 10 months warranty.. Buy hey.. I am grateful that I have my phone working again..I think.
I confirm with him again.. Yes, there is no stock recovery users can access....

scpion said:
I know.. I was desperate too... There's 2 versions, the other model is f350 or something.. Anyway at the service he did flash the phone again for me foc. BUT! He stamp a big NO WARRANTY as well... Goodbye to my balance 10 months warranty.. Buy hey.. I am grateful that I have my phone working again..I think.
I confirm with him again.. Yes, there is no stock recovery users can access....
Click to expand...
Click to collapse
Glad you were able to get your phone back. I have some positive news. I am trying out a recovery method as we speak. Using the LG Software update & USB driver tool I found the option for a update recovery. So I gave the IMEI and it prompted for a connection to the device which wasnt there as the phone is stuck in a boot loop. So I thought if it is going to restore the firmware from PC ( and not OTA) then it at some point of time will take the phone to download mode. So I just put the phone in download mode and VOILA it recognised the connection. And right now it is downloading the recovery firmware. The firmware being downloaded is around 1.5GB which is exactly what size I expected it to be. I have my fingers crossed. Just hope it goes through fine.

manas.neo said:
Glad you were able to get your phone back. I have some positive news. I am trying out a recovery method as we speak. Using the LG Software update & USB driver tool I found the option for a update recovery. So I gave the IMEI and it prompted for a connection to the device which wasnt there as the phone is stuck in a boot loop. So I thought if it is going to restore the firmware from PC ( and not OTA) then it at some point of time will take the phone to download mode. So I just put the phone in download mode and VOILA it recognised the connection. And right now it is downloading the recovery firmware. The firmware being downloaded is around 1.5GB which is exactly what size I expected it to be. I have my fingers crossed. Just hope it goes through fine.
Click to expand...
Click to collapse
As I mentioned in an earliar post on this thread, you can usually get the device into a booting state using the lg pc suite. You will probably have to perform a factory reset but, hopefully, after using the tool, you can access the software factory reset in the settings menu. From past experience with other lg devices, it can often help if you run the recovery more than once in the pc suite.

bobsie41 said:
As I mentioned in an earliar post on this thread, you can usually get the device into a booting state using the lg pc suite. You will probably have to perform a factory reset but, hopefully, after using the tool, you can access the software factory reset in the settings menu. From past experience with other lg devices, it can often help if you run the recovery more than once in the pc suite.
Click to expand...
Click to collapse
Hi Bob,
Yes I think the same option is there in the LG PC Suite as well. But unless you do what I have tried to do it wont recognise a device that has not booted yet. Devices soft-bricked or bootlooping wont be recognised by the PC suite for recovery. But thanks for the tip. I'd keep that in mind and see if it'd need another factory reset after recovery. But it seems like it will be a hard reset done by the recovery happening right now

manas.neo said:
Hi Bob,
Yes I think the same option is there in the LG PC Suite as well. But unless you do what I have tried to do it wont recognise a device that has not booted yet. Devices soft-bricked or bootlooping wont be recognised by the PC suite for recovery. But thanks for the tip. I'd keep that in mind and see if it'd need another factory reset after recovery. But it seems like it will be a hard reset done by the recovery happening right now
Click to expand...
Click to collapse
Good luck. If no joy just try the pc suit. I'm fairly sure I had a success on my old g2 with a similar problem to yours. Can't remember exactly what I did but I kept trying things and eventually the pc suit recognised and sorted my device. Perhaps try to adb reboot recovery with the pc suit on screen??

PC suite and the software update thing didn't work for me. It just refuse to recognize my device. Hope things work out for u!

bobsie41 said:
Good luck. If no joy just try the pc suit. I'm fairly sure I had a success on my old g2 with a similar problem to yours. Can't remember exactly what I did but I kept trying things and eventually the pc suit recognised and sorted my device. Perhaps try to adb reboot recovery with the pc suit on screen??
Click to expand...
Click to collapse
Thanks. I was able to revive my phone. No loss of apps and data. Just the root was lost. Can you tell me what issues you have witnessed after such a recovery that made you to do a factory reset? The phone looks fine at the moment but wonder if it'd end up in a boot loop again.

manas.neo said:
Thanks. I was able to revive my phone. No loss of apps and data. Just the root was lost. Can you tell me what issues you have witnessed after such a recovery that made you to do a factory reset? The phone looks fine at the moment but wonder if it'd end up in a boot loop again.
Click to expand...
Click to collapse
You shouldn't have a problem. I just like to have a clean start and to make sure that there are no alien files left from my previous tampering.

bobsie41 said:
You shouldn't have a problem. I just like to have a clean start and to make sure that there are no alien files left from my previous tampering.
Click to expand...
Click to collapse
It went all smooth. I'd like to shout out to all LG G Pro 2 users to make a note of this method and try it whenever they soft-brick their phones.

service
scpion said:
I know.. I was desperate too... There's 2 versions, the other model is f350 or something.. Anyway at the service he did flash the phone again for me foc. BUT! He stamp a big NO WARRANTY as well... Goodbye to my balance 10 months warranty.. Buy hey.. I am grateful that I have my phone working again..I think.
I confirm with him again.. Yes, there is no stock recovery users can access....
Click to expand...
Click to collapse
Hi there,
I am in the same situation, I can not do the factory reset in any way was mentioned here (pc suite, lg update) in the forum, because there is no connection between the pc and the mobile.
Where you from anyway and which mobile service did you take your phone, how much was the service cost?
THX

david_csaba said:
Hi there,
I am in the same situation, I can not do the factory reset in any way was mentioned here (pc suite, lg update) in the forum, because there is no connection between the pc and the mobile.
Where you from anyway and which mobile service did you take your phone, how much was the service cost?
THX
Click to expand...
Click to collapse
Did you try this:
VOL DOWN + POWER
when LG logo appears release booth keys and wait 2 sec then
VOL DOWN + VOL UP
you should get factory reset screen

[Completed] Galaxy S4 Active "Firmware Upgrade Failed" on Boot

I have a Galaxy S4 Active AT&T model (SGH-I537) and I've completely screwed it up. I don't remember how, but I had it rooted on 5.0.1 I537UCUCOC6 and wanted to completely reset it by flashing it to stock because it was running really slowly. Well, I did something with Odin, something failed, and now it's telling me "Firmware upgrade encountered an issue. Please select recovery mode in Kies & try again." Which I did, but Kies never recognizes the device. I've looked and looked but I can't find anywhere on how to fix this. Is there anything I can do? I am able to access the... I think it's called bootloader mode? (Been a long time since I've done any of this obviously) but pressing volume down and home while booting, so I can flash with Odin still I'm guessing.

NoahWL1 said:
I have a Galaxy S4 Active AT&T model (SGH-I537) and I've completely screwed it up. I don't remember how, but I had it rooted on 5.0.1 I537UCUCOC6 and wanted to completely reset it by flashing it to stock because it was running really slowly. Well, I did something with Odin, something failed, and now it's telling me "Firmware upgrade encountered an issue. Please select recovery mode in Kies & try again." Which I did, but Kies never recognizes the device. I've looked and looked but I can't find anywhere on how to fix this. Is there anything I can do? I am able to access the... I think it's called bootloader mode? (Been a long time since I've done any of this obviously) but pressing volume down and home while booting, so I can flash with Odin still I'm guessing.
Click to expand...
Click to collapse
Hi and thank you for using XDA Assist
I suggest you to ask over here, to get better help
Good luck!

Error Updating with Samsung SmartSwitch

My phone is screwed
I tried to flash a rom on my J327T and failed miserably. I was having trouble getting it to boot so I went to smart switch to do an emergency recovery and my usb dropped at the phone right in the middle! :crying:
Now it just says Unsupported device. Please tell me that I can just zero out the drive and input android code somehow and bring it back to life!?!?!? And If so, How? PLEASE!!!
yours truly,
Digitally Impaired

I had the same issue but i fixed it
huckfinn9 said:
My phone is screwed
I tried to flash a rom on my J327T and failed miserably. I was having trouble getting it to boot so I went to smart switch to do an emergency recovery and my usb dropped at the phone right in the middle! :crying:
Now it just says Unsupported device. Please tell me that I can just zero out the drive and input android code somehow and bring it back to life!?!?!? And If so, How? PLEASE!!!
yours truly,
Digitally Impaired
Click to expand...
Click to collapse
What u have to do is hold power volume down and home until the downlaod screen appears and it will get ur screen off the error screeb with smart switch being the only option and to download mode. U then flash a factory firmware with regular odin. Jist the ap. I then got my phone back and running. Now the bigger question is how to downgrade to the rev1 from rev2? I ask oh and it gkes into download mode from the screen ur currently stuck on after it restarts twice while holding said buttons. Now u got to tinker a little to get odin the state device added. Simetimes it would add on the error screeb sometimes on the download screen. Ill try to find a link to the firmware i ised that worked for me. Metro?

thank you
Thanks for the tip!!!
atmosphere0012 said:
What u have to do is hold power volume down and home until the downlaod screen appears and it will get ur screen off the error screeb with smart switch being the only option and to download mode. U then flash a factory firmware with regular odin. Jist the ap. I then got my phone back and running. Now the bigger question is how to downgrade to the rev1 from rev2? I ask oh and it gkes into download mode from the screen ur currently stuck on after it restarts twice while holding said buttons. Now u got to tinker a little to get odin the state device added. Simetimes it would add on the error screeb sometimes on the download screen. Ill try to find a link to the firmware i ised that worked for me. Metro?
Click to expand...
Click to collapse

For me, the best method to flash rom is using odin..not smart switch or anything else..