Bad display issue with horizontal lines - ONE Q&A, Help & Troubleshooting

Good day my friends,
my OPO from the very first batch in early june 2014 works perfectly. My second One, bought in september 2015, worked also very well. Until yesterday when I noticed that the display is completely full of horizontal lines, all aligned with the same space and the same size.
I thought it could be a problem with CM13 and updated to the latest release, but the issue persisted. I updated to the latest firmware because it made a lot weird stuff in the past - nothing changed. I read about some DPI problems when setting up a custom DPI in settings, you should set the same DPI in your build-prop. Did it and nothing changed. Finally I switched back to the CM12.1 release candidate from november 2015 and .... the lines were gone. I was very happy, but confused because it seems I was the only one having this problem.
2 hours later I was randomly checking my phone... and the lines were back. They started to get visible alongside the upper edge, in the statusbar region. After some time the whole screen is full with lines. After some time with display off there is a big shift and you can see everything double (unfortunately no image of this). I got the doubt it may not be software related and made a screenshot and sent it to my other OPO. And yes, there weren't any lines. So I think it is indeed hardware related, but I was not able to find something similar. Many results for this big line at the bottom which occured in late 2014, but nothing similar to my problem.
Before asking for a RMA I'd like to post this here, maybe someone knows what is wrong. I really hope it is not hardware-related and I can refuse to use the (not well working) RMA and support of OnePlus.
And NO, my device didn't fall down or something else. To be honest it isn't really in use, I just use it an hour a day
I made some images for you to see my problem. Maybe you saw something similar on the internet. Thank you in advance.
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After some further investigation I found an angry comment which states "horrible horizontal lines". Moreover it seems to be clearly a hardware defect when a LCD panel shows lines..

Go for RMA, faulty connector pins. Maybe from the factory, maybe from yours. Higher air moisture can produce chalk on the pins too, even while they plugged in

hello fiz:ik,
can you please tell me that how this issue was resolved? as i am having exactly same issue with my OP3T.

Related

Treo 750 display driver problem?

I have a treo 750. Its used and I don't know what the guy before me tried to do with it, but it looks like all he did was install the official WM5 to WM6 update. My problem now (and part of the reason he sold it) is that there seems to be some serious screen corruption. I'm inclined to think there may be a driver issue? I cant even see the bootscreen. All I can see are a couple of vertical and horizontal bars (mostly around the top) with a multicolor spectrum. The rest of the screen is blank. Hard-reset, soft-reset, neither works to fix it. Oddly, if I access the device through MyMobiler and regedit/change to font to something that it hasn't used before (ex. calibri, arial) it seems to bring it back to life... still no boot screen, but the os will work fine. If I put it in standby mode and then try and bring it back on, I'm back to the corrupt screen. At the moment I've turned off the power-idle feature and just let it go to backlight off while leaving the device on all the time, but I cant leave it like that forever. Any thoughts? Am I able to update the display driver or something?
PS. Display works on my PC through MyMobiler with no problem.
Thanks in advance.
having exact same problem
I am having the exact same problem. The only way to avoid the display corruption seems, like you said, to avoid putting the phone in standby mode... but then leaving it like that all day will drain the battery very fast, obviously.
I'm curious as to what the cause is. My phone is out of warranty already. Purchased summer 2007.
rjackets, have you done anything since your post?
Hey i Still have the same problem, did anyone find an answer yet?
Is this what you're seeing? http://commons.wikimedia.org/wiki/File:Bootloader.jpg
no, it's like all the 1st vertical pixels get extended to the right end and the lines keep flashing, i kind find my battery atm but it looks something like this texture, just with pixels:
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//EDIT: i've posted a video on youtube that shows the error:
http://www.youtube.com/watch?v=BWMVaoMW9Us
and two 5MP Pictures:
http://img843.imageshack.us/gal.php?g=foto108.jpg
( direct links:
http://img843.imageshack.us/i/foto108.jpg/
http://img820.imageshack.us/i/foto109c.jpg/
)

[Q] Display issue: bottom third ghosted with repeating lines

Received the phone yesterday afternoon and everything was great for the first three hours. After updating to the latest version and reinstalling apps from Play, the screen flickered and started ghosting a line of pixels stretched vertically over the bottom third of the screen (images and video below). It doesn't appears to be a hardware issue as the ghosting moves with animations, but it does appear during boot as well. I've factory reset without any difference, and have flashed the current firmware images (cm-11.0-XNPH33R-bacon-signed-fastboot) without any luck.
Booting
Notification drawer
App drawer
Video
Any ideas?
EDIT: I didn't have my brightness all the way up; the issue persists during transistions.
Sorry about that, you can try RMA. If it's also in Fastboot mode, you have two options: a) Write OnePlusOne and ask for repair(tooks long!!) b) Buy another phone.
You should try a custom kernel. As the stock kernel for 33r doesn't have the display commits that custom kernels have. I recommend Franco kernel. If the problem persists, then I'm afraid you'll have to RMA.
It is surely hardware.
Sent from my Oneplus One
mine too.....
Got mine 5 days ago and was in the middle of a game last night and the exact same thing is happening..... I put in a request for an RMA already but the whole process takes about a month from what i have read.... Didn't see a similar issue in a search of their forums but it is interesting that our phones came from the same batch likely and have the same issue....grrr
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Yep, same thing exactly. Rolling the dice on RMA. :/
any progress?
peterochford said:
Yep, same thing exactly. Rolling the dice on RMA. :/
Click to expand...
Click to collapse
So I am debating filing a paypal claim. Reading the reports of the RMA process on their forum I am wondering if I will get a functioning device within the paypal buyer's protection timeframe. After several emails and pointless software fix attempts back and forth I finally got their support person to say they would forward me to an RMA specialist... but who knows how long that will take and given time frames I think it is very likely the 45 days will run out on 10/5/14 before I receive a replacement device. Any luck on your end?

[Q] Graphic problems with p5100 10.1"

Hi,
I got this weird problem and im not sure is this a hardware problem or not. For example. when using menus with white background, the background goes partly blue. Sometimes the graphic error is only blue lines in some part of the white background.
but when checking one option in same menu the background turns normal or atleast there is some change in the background. So these errors reacts only when changing options. And theyre always in the same position when going the same menu.
Also when using camera. the view is messed up a bit. there is a clear line somewhere in the picture when going dark to bright. With my english its hard to explain especially when i dont have any idea what is causing this problem.
Below are two attachments that explains the problem much clearer than i can write:
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And before you ask. Yes, it has dropped and i have replaced the glass. But i got it with broken glass so i dont know was it like this before it dropped and the previus owner couldnt tell either.
Any possible solutions?
Thank you in advance!
Sounds like a hardware issue, just for the heck of it I would open it up and check the ribbon cable to the digitizer/screen, it could be loose.
Pp.
Checked it. Same problem. Tried to change brightness level, hard reset, rooting etc with no luck.
Its just so weird that in some situations the screen looks totally normal. only these few situations cause errors in the screen.
Hmmm, there are dialer codes that are used on phones that run a series of tests to check screen performance and output, don't know if this can be done on a tablet, but I would research it.
The only other time I heard of this was on a phone that recovered from falling in a toilet, the phone was dismantled and cleaned and assembled and it worked fine for over a year, the only glitch was an occasional color spasm on the screen similar to what you discribe.
Pp.
Thanks for the tip! Need to look for those codes when i get back home. I removed the logic board and cleaned it with denat. alcohol. No visible damage at least! trying to assembly it back later today. I decided to order a new LCD flex cable. Its the cheapest part to change.
No luck with the codes i found. after cleaning still same graphical problems. Now i can only wait the new flex cable and hope it will fix those errors.
Anyways thanks for replys and suggestions. :good:

Graphics Corruption Fault

My two month old POCO X3 NFC 128GB appears to be randomly exhibiting a graphics fault. Occasionally upon screen wake up, this sort of graphics corruption occurs (see first image below)
The first two times this happened, the corruption was blue, the one in the image is red, it looks like a low resolution, low colour mode, and the only way to get the screen to go back to normal is to reboot. I have not managed to intentionally cause the error to appear.
Screenshotting while the error is occurring shows a normal screen without the issue.
Has anyone seen anything like this or have any idea what is causing it? This is my first Xiaomi phone after reluctantly switching to them from three previous Huawei mobiles. Very disappointing and annoying to have an intermittent error two months into owning this phone.
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I have indian variant, have exactly this issue.
After updating to 12.0.9 once a while display acts like this.
You don't need to reboot simply go in settings/ display/colorscheme and click standard Display will be back to normal, it's a software glitch which came with new update
darshan9222 said:
I have indian variant, have exactly this issue.
After updating to 12.0.9 once a while display acts like this.
You don't need to reboot simply go in settings/ display/colorscheme and click standard Display will be back to normal, it's a software glitch which came with new update
Click to expand...
Click to collapse
Thank you for your message, this very interesting to hear as I have not seen anyone else talking about this and I was beginning to wonder if it was a hardware issue as the fault looks very much like graphics chip corruption. The next time this happens I will try your fix without rebooting to see if it helps, thanks again.

Phone Randomly Dies

Hello everyone. It's been a minute since I've posted anything on this site. In January this year I decided to upgrade from my aging Blackberry Priv to one of these phones. I've been using it without any issues until early this morning when I tried to look at my notifications and the screen wouldn't light up. It was working fine all throughout the day, and I don't recall the battery being below 50%. It is unresponsive when I plug it into the wall adapter or my PC, however the PC seems to pick it up as a device called "QUSB__BULK."
The phone is running stock Android, and I only charge it with the wall adapter it came with and occasionally my PC. I only have a few social media and email apps on it. I had the Open Camera app on it, and I'm a little sus of it since there have been times where I would wake the phone up and the camera would just randomly open. It seems like it would bog the phone down a bit when this would happen. I installed the app because I didn't like the way the stock app processed audio while recording videos. The app gave me the ability to record raw audio which worked fine aside from slightly lower volume.
Does anyone have any ideas on what could have caused this?
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Figured I'd bump this for an update. I contacted the company shortly after I made this post about the phone. The phone was covered under warranty, and they told me to ship it to them for repairs. I shipped it in June and have contacted them a few times since. I'm suspecting that there was some kind of defect in the motherboard since I'm apparently not the only one who has had this issue. I found a post on another forum dating back to last year from someone with the same experience as me where their phone just randomly said "ight, Imma head out." It's been quite a while since I sent it off, which adds to my suspicion that it was a board issue given the whole chip shortage we're going through. I'll update this post if anything comes up in the future. I miss that phone. Been using an iPhone since I sent it off. It's okay I guess, but man do I miss that keyboard.
Update on the phone - I was contacted by F(X) Tec about four days ago. My phone has been repaired and shipped to the US. I should be getting it back by Wednesday. They did not specify what actually caused the issue with it. Hopefully, once I get it back it won't have any further issues.

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