mate 7 l09 just died - Ascend Mate 7 Q&A, Help & Troubleshooting

My mate 7 l09 just died, i was on wifi and after i used shazam for the first time i left it on my desk , few minutes later i come to check it , it unlocked but screen was black then it just died, no sign of life , led doesn't turn on when i plug it in the charger .
it only does a small vibrate when i hold power button for more than 10 seconds

Sorry for your bereavement, mate.

What's your phone battery level before? Try plug in charger and left for day or two. I got simmilar problem on LG phone, battery level was low and it can't even boot phone

gahu777 said:
What's your phone battery level before? Try plug in charger and left for day or two. I got simmilar problem on LG phone, battery level was low and it can't even boot phone
Click to expand...
Click to collapse
Battery level was at 70%

Hmm, still look like battery problem i like to see whats your battery voltage, do you have multimeter?

gahu777 said:
Hmm, still look like battery problem i like to see whats your battery voltage, do you have multimeter?
Click to expand...
Click to collapse
Not really sure what the problem was , I used stock charger and all no root no custom recovery no custom roms nothing
only thing i can remember is the charger having a tiny buzzing sound
It had about 70% charge before it died and was using shazam before like 3 minutes
I got it to back to the store and they will replace it tommorow
how can i prevent this from happening again ?

Related

PHONE DOES CHARGE WITH CWM (just not showing LED)?

MODS PLEASE DELETE THIS IF YOU WANT ONCE VERIFIED
Basically i had 90 percent BAttery
I switched off the phone, Took out the battery to be sure it is completely turned off.
Plugged in my charger (im charging via PC at the moment, will test with wall charger later)
The LED Came on and then went out after 2 seconds
After ten minutes i took out the battery again and reinserted and powered on
My battery was 100 PERCENT
use battery indicator from market to check your current level or you can check it using *#*#4636#*#* and clicking battery information
Can you please check this. and post here ASAP.
Make sure your battery isnt fully charged (between 20 and 80 percent ideal), Turn off completely (pull the battery out and reinsert if you want to be sure)
Plug in your charger now
After 15 minutes
Take out battery and reinsert.
POWER ON
What is you battery now?
please post your before and after percentage here. THANKS
Mine too.
After CMW and S-Off it is not charging, same behavior. And my battery if fully discharged, which means I bricked my device since I just can't turn it on nor charge it...
:/
hmoroni said:
Mine too.
After CMW and S-Off it is not charging, same behavior. And my battery if fully discharged, which means I bricked my device since I just can't turn it on nor charge it...
:/
Click to expand...
Click to collapse
You can either let a friend charge your battery for you in his phone
Or
You can get a usb cable, any kind really, chop off the end that goes into the phone. There will be 4 wires exposed, you only need the red and black ones, pay no attention to the green or white wires or whatever color they are. Connect the exposed wire to the battery (to part that touches the prongs on the phone) and it will charge. All you have to do is find out on the web which of the 4 slots on the battery do what, and connect the positive (red) cable to the positive slot on the battery, and the black cable to the neg part of the battery.
In the worst case,you could charge your battery outside the phone with a power supply...
Not an easy way,especially if you're going on vacation...But it's a good thing to be aware from this!
Edit: Durps,you killed me!
my phone charge while off i see alot of people are suffering from this but mine still charge while off my led is on
The issue seems to be fixed with the official cwm recovery flashed from within rom manager.
...at least for me.
phonegod said:
my phone charge while off i see alot of people are suffering from this but mine still charge while off my led is on
Click to expand...
Click to collapse
so do i..wating for the update
phone will charge with working led if you have the new recovery image, v4.0.1.5 is available now and works for sensation.
I bricked!!
I bricked...
My battery was almost 1%, i removed the battery, and now I am f***ed...
None of my friend use HTC Sensation. and i m totally tensed what should i do...
Can anybody confirm if sensations battery is comatiable with Desire HD??
pnyppon said:
I bricked...
My battery was almost 1%, i removed the battery, and now I am f***ed...
None of my friend use HTC Sensation. and i m totally tensed what should i do...
Can anybody confirm if sensations battery is comatiable with Desire HD??
Click to expand...
Click to collapse
Buy a new battery.
pnyppon said:
I bricked...
My battery was almost 1%, i removed the battery, and now I am f***ed...
None of my friend use HTC Sensation. and i m totally tensed what should i do...
Can anybody confirm if sensations battery is comatiable with Desire HD??
Click to expand...
Click to collapse
walk into a phone shop, ask them if u can charge your battery for 10 mins in one of their phones.
Say something about software crash blah blah, they usually dont care at all, and will let you.
PS to confirm is version v4.0.1.5 the good one? ie will let you use/charge your phone in the "normal" way?
update your versions of rom manager ...the dev updated the recovery and now it does charge
Just install the new CWM version 4.0.1.5 from ROM Manager to fix this (HUGE) bug

[Q] Battery stays at 50%.

So I got my hands on a problematic OPO a few days ago that wont charge at all.
It wont charge when connected to the wall charger nor when plugged in a PC. The only way the previous owner was able to charge it was taking to a phone repair service where they would just take out the battery, charge it using an external battery charger and put it back in. Then the phone shows 50% battery all the time, never goes up or down, and lasts around 2-3 days. The owner got tired of visiting the repair shop every 2 or 3 days to do that and handed it over to me. I thought the USB flex cable is the problem so I ordered this one: (oops cant post links) to replace it but it wont be here for another 3 weeks.
So these are the facts so far:
Battery has been replaced, so its not a faulty one(or so I have been said)
Charger and usb cable are OK as I have tried a few different ones.
Phone connects to the PC and can browse it for files.
When switched ON and plugged in battery says "Not Charging"
When switched OFF the green battery animates to 100% but never goes up more than 50% permanently.
Any ideas on where I can find an external battery charger(not a powerbank)? Ebay and Aliexpress don't seem to have anything like that.
Did I make the right choice ordering that flex cable or did I only waste my money?
Any ideas as to what the problem might be? Anything I can try at the moment?
Thanks in advance
Best regards,
Just a thought, but have you tried flashing the factory images, or even another ROM? It could be a software issue, but if that doesn't work then I am not sure what the problem is.
jpwall said:
Just a thought, but have you tried flashing the factory images, or even another ROM? It could be a software issue, but if that doesn't work then I am not sure what the problem is.
Click to expand...
Click to collapse
Hmm its on the stock CM11 one. Guess maybe trying a custom one wouldn't hurt.
This is the phone's version.
CYANOGEN VERSION 11.0-XNPH05Q
ANDROID VERSION 4.4.4
BASEBAND VERSION MPSS.DI.2.0.1.C7-00020-M8974AAAAANPZM-1
KERNEL VERSION 3.4.0-cyanogenmod #1
Build Date Wed Jan 28
Build Number KTU84Q
SELinux status Enforcing
Click to expand...
Click to collapse
Isn't this the stock one?
installed ColorOS to rule out the software but no luck. It says: "Battery error. Check the battery contact status". Should I order a new battery or am I wasting even more money?
Battery Stuck at 50%
Hi All,
Even I have faced this issue 2 days back. But it was resolved when I replaced my battery with the new one. First thing is that the replacement battery should be empty for eg. 0%. After you inserted the replacement battery keep the phone for 1/2 hr charging. After 1/2hr press the power button once if its boots fine and then the battery percentage will immediately reset from 50% to 0% and starting showing the charging animation once you boot into the OS. Whereas if it doesn't boot then press and hold the power button for atleast 5 vibrations without the micro usb connected to the power source. Then again keep the phone for charging for 5mins and again press the power button. This time it will definitely boot into the OS and the battery percentage will reset from 50% to 0% and it will start charging. Then keep the phone for charging until it reaches 100%. I hope this would help all the people who are facing this kind of issues.
sribha said:
Hi All,
Even I have faced this issue 2 days back. But it was resolved when I replaced my battery with the new one. First thing is that the replacement battery should be empty for eg. 0%. After you inserted the replacement battery keep the phone for 1/2 hr charging. After 1/2hr press the power button once if its boots fine and then the battery percentage will immediately reset from 50% to 0% and starting showing the charging animation once you boot into the OS. Whereas if it doesn't boot then press and hold the power button for atleast 5 vibrations without the micro usb connected to the power source. Then again keep the phone for charging for 5mins and again press the power button. This time it will definitely boot into the OS and the battery percentage will reset from 50% to 0% and it will start charging. Then keep the phone for charging until it reaches 100%. I hope this would help all the people who are facing this kind of issues.
Click to expand...
Click to collapse
Just had the same problem after replacing a battery. when looking at the battery connectors, the bottom right of the 6 contacts is bad.
Solution, take your battery back and tell them to give you another one. If it is on the board, clean it or replace the motherboard.
I found the issue! my OP3 has the same problem after i dropped my phone 1 week after i changed my battery. Becoz i did not put double sided tape when i replace the battery, the battery connected ripped off the connector on the mainboard, hence, only half of the connector on the motherboard now. So, technically speaking, the battery only connected to the mainboard with half the connector. Not sure if you understand what im talking about

Note edge battery drain while off!

I have a Galaxy Note Edge model number n915p.05 battery drains while phone is off
When battery is unplugged from phone phone will not turn on unless plugged into original charger even if battery is at 80%
If battery is removed and then plugged in and will not drain while is off unless turned on
Doggydoggy said:
I have a Galaxy Note Edge model number n915p.05 battery drains while phone is off
When battery is unplugged from phone phone will not turn on unless plugged into original charger even if battery is at 80%
If battery is removed and then plugged in and will not drain while is off unless turned on
Click to expand...
Click to collapse
Hello,
Can you please elaborate issue?
-Vatsal
[
More in depth description of the problem
I Purchased a NOTE EDGE Used about 2 weeks ago, I was told the problem was a generic battery causing the phone to overheat, I bought A New battery which somewhat solved the overheating problem however upon using the phone even with a new battery I noticed there still is significant battery drain in a short time. Also When the phone is completely off the battery still drains at a fast rate, If plugged in the battery doesn't die but charges extremely slowly even with a rapid charger and rapid charge activated. Another Issue that I have is when I remove the battery the phone will not turn back on once its back inside unless plugged in and when I connect by usb to the computer it shows connected on the phone and on the computer but in programs such as Odin it doesn't show up unless I remove and re install the battery multiple times I've done all I can think of to fix this ( bought a new battery, tried re flashing the firmware, Shut off all unused apps and turned off all data Wi-Fi and Bluetooth, dimmed the screen, battery saver etc.. ) the phone drains regardless even when phone is completely powered down.
@Vatsal
sounds like a PCB having a problem. Maybe the charging circuit
benna said:
sounds like a PCB having a problem. Maybe the charging circuit
Click to expand...
Click to collapse
Whats a pcb..
Doggydoggy said:
Whats a pcb..
Click to expand...
Click to collapse
N.m. just googled it
After I updated to 6.0.1 update on my note edge , once the battery reaches 49% it just turns off , it doesn't turn on , while I put it for recharge the battery charge shows 49% and it turns on.
I have done 3 factory resets still the problem arise. I did factory reset to clear cache and to clear any errors in apps. This is my primary phone for work and I need to carry power bank all the time. Please assist
Time to change the battery. It is not about the percentage of the battery. It is more about that the voltage breaking. As it seems the battery can not longer hold its voltage due to battery age. When the voltage breaks, the device will automatically shut down to due low voltage
Itsmeazeal said:
After I updated to 6.0.1 update on my note edge , once the battery reaches 49% it just turns off , it doesn't turn on , while I put it for recharge the battery charge shows 49% and it turns on.
I have done 3 factory resets still the problem arise. I did factory reset to clear cache and to clear any errors in apps. This is my primary phone for work and I need to carry power bank all the time. Please assist
Click to expand...
Click to collapse
From what I notice is something is wrong, mine started to act weird earlier after I updated a latest ota firmware, before when I charge its take only maybe less then a hr to full charge, I did a factory reset now its take two hr to full charge, now monitor again
My battery went to hell also after this update and I just got a new one a few months ago
Sent from my SM-N915V using XDA-Developers mobile app
Bordo_Bereli51 said:
Time to change the battery. It is not about the percentage of the battery. It is more about that the voltage breaking. As it seems the battery can not longer hold its voltage due to battery age. When the voltage breaks, the device will automatically shut down to due low voltage
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Click to collapse
is there a issue with note edge original battery ? mine s3 battery were used coming to 3 years , slightly bloated , still shut off at 0% .
Aimara said:
From what I notice is something is wrong, mine started to act weird earlier after I updated a latest ota firmware, before when I charge its take only maybe less then a hr to full charge, I did a factory reset now its take two hr to full charge, now monitor again
Click to expand...
Click to collapse
Thank you for your reply, :good::good: couldnt find a solution yet
Itsmeazeal said:
Thank you for your reply, :good::good: couldnt find a solution yet
Click to expand...
Click to collapse
the only solution i see is to stop buying original battery replacment since it might not be the issue , rather slap a zerolemon 9000 mah battery on , it looks like a tank but at least the battery last lol.
Im still having trouble with mines too, injust dont understand why phone is draining battery while off and fast . You ciuld feel the heat off the phone while off...
Maybe you should try to get an extended battery pack? here's what i tried - so far so good! https://www.youtube.com/watch?v=i70xqUNoYVE

galaxy j7 battery problem

i think my phone has some serious problems and i'm wondering if it's the battery dying or a short circuit
when i plug it on a charger while of it shows a normal charging image but how it switches from one animation to the other so i can see the status of battery percent it's like a short on the screen happened
it chargers to 100 but when i switch it on it shows mybe 95 but never 100 and if i connect it to a charger to get to 100 it only decreases
it gets warm now days which did not happen and it like drains 50% overnight which is obviously not normal. these two days the battery life is like 4 hours with internet wich with j7's battery it should not happen. if i switch it off and then on again i loose like 20% of battery and if that is all i had i get 0% and the phone doesnt switch on. the phone never had contact with water . it's been 4 days since this started and it happened all of sudden like today my phone stays up to two days at most and i just woke up it barely finishes a day without data and with power saving mode
i'm sure it's not about background apps or any activities because i hard reset it already and i don't have any app. and it's not about wifi or sync or poor network i tried all that. i did everything it didnt help. i could buy a new battery but i'm scared it might be a short because i don't think a battery can just die in one night like this.
can anyone help me with this or it's nothing serious and i have to change the battery
galaxy j700H
running custom rom enigma v6
i had a habbit of charging my phone when i sleep and unplug it in the morning and i always switched it off while charging. never used it while charging
311y said:
i think my phone has some serious problems and i'm wondering if it's the battery dying or a short circuit
when i plug it on a charger while of it shows a normal charging image but how it switches from one animation to the other so i can see the status of battery percent it's like a short on the screen happened
it chargers to 100 but when i switch it on it shows mybe 95 but never 100 and if i connect it to a charger to get to 100 it only decreases
it gets warm now days which did not happen and it like drains 50% which is obviously not normal. these two days the battery life is like 4 hours with internet wich with j7's battery it should not happen. if i switch it off and then on again i loose like 20% of battery and if that is all i had i get 0% and the phone doesnt switch on. the phone never had contact with water . it's been 4 days since this started and it happened all of sudden like today my phone stays up to two days at most and i just woke up it barely finishes a day without data and with power saving mode
i'm sure it's not about background apps or any activities because i hard reset it already and i don't have any app. and it's not about wifi or sync or poor network i tried all that. i did everything it didnt help. i could buy a new battery but i'm scared it might be a short because i don't think a battery can just die in one night like this.
can anyone help me with this or it's nothing serious and i have to change the battery
galaxy j700H
running custom rom enigma v6
i had a habbit of charging my phone when i sleep and unplug it in the morning and i always switched it off while charging. never used it while charging
Click to expand...
Click to collapse
same thing happening with me from last one week since i left my phone charge at night while i was sleeping. ? after unplugging it goes from 100% to 95% suddenly and battery backup dropped don't know what's happening and yes after removing battery and reinsert it it goes down by around 20% may be someone can help.
Also got same issue..just replace the battery
Sahibjeet Singh said:
Also got same issue..just replace the battery
Click to expand...
Click to collapse
Did it work for you... I mean how is the battery life after you have replaced it
311y said:
Did it work for you... I mean how is the battery life after you have replaced it
Click to expand...
Click to collapse
I get around 4hours of screen on time

Honor 8 battery charges from 0 to 100% in few minutes

I changed the battery buying a new one on amazon, the problem was that when the phone was at low % it shut off sometimes at 20% sometimes at 40%. Ater changing battery i noticed that the problem disappeared for a week, but then reappeared, so i changed the charger and tested different cables but both charging and discharging are irregular, it charges to 100 in 10 minutes. So i ordered a new charging board on amazon, i changed it but the problem persists. Im desperate, i dont know what to do, sorry for my english. I thank anyone in advance who wants to help me.:crying:
could always try recalibrate your battery
athomix87 said:
I changed the battery buying a new one on amazon, the problem was that when the phone was at low % it shut off sometimes at 20% sometimes at 40%. Ater changing battery i noticed that the problem disappeared for a week, but then reappeared, so i changed the charger and tested different cables but both charging and discharging are irregular, it charges to 100 in 10 minutes. So i ordered a new charging board on amazon, i changed it but the problem persists. Im desperate, i dont know what to do, sorry for my english. I thank anyone in advance who wants to help me.:crying:
Click to expand...
Click to collapse
I think you should change your phone's battery mate. I changed mine last week and it's as good as new now. Charges and discharges exactly how it's supposed to. My battery had similar issues before I changed it.
TRY CALIBRATION ?
1.Discharge your phone fully until it turns itself off.
2.Turn it on and let it turn off again.
3.Plug your phone into a charger and, without turning it on, let it charge until the on-screen or LED indicator says 100 percent.
4.Unplug your charger.
5.Turn your phone on. It's likely that the battery indicator won't say 100 percent, so plug the charger back in (leave your phone on) and continue charging until it says 100 percent on the screen as well.
6.Unplug your phone and restart it. If it doesn't say 100 percent, plug the charger back in until it says 100 percent on screen.
7.You want to repeat this cycle until it says 100 percent (or as close as you think it's going to get) when you start it up without it being plugged in.
8.Now, install the Battery Calibration app, and before you launch it, make sure your battery is at 100 percent again, then restart.
Battery Calibration : https://play.google.com/store/apps/details?id=com.nema.batterycalibration
avi737 said:
I think you should change your phone's battery mate. I changed mine last week and it's as good as new now. Charges and discharges exactly how it's supposed to. My battery had similar issues before I changed it.
Click to expand...
Click to collapse
He said he just put in anofher battery he bought on Amazon. I'm wondering at what point you stop buying parts for what is becoming an unsupported phone and just get another phone.
Tel864 said:
He said he just put in anofher battery he bought on Amazon. I'm wondering at what point you stop buying parts for what is becoming an unsupported phone and just get another phone.
Click to expand...
Click to collapse
Oh my bad. Didn't read that part carefully

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