Nexus 5 has "No service" - Nexus 5 Q&A, Help & Troubleshooting

I got this phone yesterday. It is currently running Android 6.0.1 and the status bar keeps saying "No service". I have tried using 5.1.1, as well - same message.
When I first got the phone, I tried rooting 6.0.1 with the latest SuperSU but resulted in a bootloop so I reset the phone + unrooted it with the Nexus Root Toolkit.
I have tried using my SIM on another person's phone - works perfectly.
I have tried using another person's SIM on my phone - "No service".
In the "About phone" section -> Status -> SIM status, the phone recognizes my phone number and IMEI number. So my phone knows there is a SIM there and everything, it just can't connect to the phone network for some reason.
What could possibly be the problem?

Has the imei been blacklisted? Have you tried searching for networks?

i been getting the same thing on and off since i had mine and seem stuck as well

What network are you using?? If its CDMA you have to get the imie# activated into the system by your wireless provider... So any Verizon/sprint for example you need to get that activated in their system.. Only GSM is plug & play at&t/t mobile
Sent from my Nexus 6 using Tapatalk

audit13 said:
Has the imei been blacklisted? Have you tried searching for networks?
Click to expand...
Click to collapse
My IMEI is not blacklisted according to protectyourdata.ca's IMEI checker.
gothicasshole said:
What network are you using?? If its CDMA you have to get the imie# activated into the system by your wireless provider... So any Verizon/sprint for example you need to get that activated in their system.. Only GSM is plug & play at&t/t mobile
Click to expand...
Click to collapse
I am using Bell. It is HSPA I think. The SIM card works with my Oneplus One, which hasn't had its IMEI # activated on their system.
I've decided to just return it and get a new one.

anon5 said:
My IMEI is not blacklisted according to protectyourdata.ca's IMEI checker.
I am using Bell. It is HSPA I think. The SIM card works with my Oneplus One, which hasn't had its IMEI # activated on their system.
I've decided to just return it and get a new one.
Click to expand...
Click to collapse
Hspa is a GSM technology.. Make 100% sure the nexus supports your radio bands.. I would honestly either try a nother sim card or call customer service.. Perhaps it could be a defective unit. Also make sure it fits 100% in the sim tray. I had that issue once with a sim that didn't quite snap into the sim tray
Sent from my Nexus 6 using Tapatalk

gothicasshole said:
Hspa is a GSM technology.. Make 100% sure the nexus supports your radio bands.. I would honestly either try a nother sim card or call customer service.. Perhaps it could be a defective unit. Also make sure it fits 100% in the sim tray. I had that issue once with a sim that didn't quite snap into the sim tray
Click to expand...
Click to collapse
I just checked and Bell requires phones to be 850 or 1900 MHz compatible. The Nexus 5 supports these frequencies. I tried my sister's and friend's sim cards and it still doesn't work.

anon5 said:
I just checked and Bell requires phones to be 850 or 1900 MHz compatible. The Nexus 5 supports these frequencies. I tried my sister's and friend's sim cards and it still doesn't work.
Click to expand...
Click to collapse
You might have a defective sim reader
Also get a can of electronics spray air.. Blow out the sim port. Don't use your mouth as saliva can corrode the connector and they can claim water damage
Sent from my Nexus 6 using Tapatalk

I use a nexus 5 on the bell network and everything works perfectly.

Related

Putting thunderbolt sim chip in droid charge?

What will happen? Will the phone activate just like on AT&T? I know you cant switch back and forth with an iPhone since its all 3G CDMA etc... but will the sim chip change that? Can you hot swap?
It should, from what I heard, work like any other GSM phone.
So yea, your SIM should make you be able to make calls, text and data on the Charge.
Yes you are correct
Sent from my ADR6400L using XDA App
You still must register the device in their system. However, once you do, its all activated.
Is there a reference, like a white paper or a tech spec that can actually answer this question? This Tbolt is not the first Verizon phone I've had with a SIM card, and just like this thing, they worked just fine without the thing. How do calling functions transfer with the card when it has nothing to do with the SIM card or LTE?
loonatik78 said:
Is there a reference, like a white paper or a tech spec that can actually answer this question? This Tbolt is not the first Verizon phone I've had with a SIM card, and just like this thing, they worked just fine without the thing. How do calling functions transfer with the card when it has nothing to do with the SIM card or LTE?
Click to expand...
Click to collapse
Per Verizon Website:
http://support.vzw.com/clc/faqs/VZAccess/4g_sim_card.html
Yes. You may activate any 4G LTE device that has been certified by Verizon Wireless to be compatible with our 4G LTE network, including devices not purchased directly from Verizon Wireless. Simply activate your 4G SIM card on a Verizon Wireless price plan.
I don't see anything that say you have to activate the device only the sim card.
psufan5 said:
What will happen? Will the phone activate just like on AT&T? I know you cant switch back and forth with an iPhone since its all 3G CDMA etc... but will the sim chip change that? Can you hot swap?
Click to expand...
Click to collapse
I have done this numerous times. Just insert SIM and you can instantly make a test call.
Sent from my ADR6400L using XDA App

[Q] No Service after unlock

I successfully unlocked my Samsung Galaxy S 4G. However when I insert an AT&T sim, I show full bars of signal but the screen says (No Service). I've tried two different sim cards and neither will work. They are both older sim cards but they should still work, right?
Only thing that stands out as odd is the AT&T APN isn't checked blue; it's white (unmarked?) and can't be selected. I'm using Gingerbread 2.3 and my T-Mobile card works fine. I have my network bands set to automatic.
And for the record, in order to connect to AT&T's network, I need to use the AT&T sim all the time, right? I won't be able to connect to AT&T when using the T-Mobile sim, yes?
Tmobile cam connect to AT&T only when data roaming for me if I got to arkansas... Im.at&t. But imma say to try to unlock again
Sent from my SGH-T959V using XDA App
mcbipolar said:
I successfully unlocked my Samsung Galaxy S 4G. However when I insert an AT&T sim, I show full bars of signal but the screen says (No Service). I've tried two different sim cards and neither will work. They are both older sim cards but they should still work, right?
Only thing that stands out as odd is the AT&T APN isn't checked blue; it's white (unmarked?) and can't be selected. I'm using Gingerbread 2.3 and my T-Mobile card works fine. I have my network bands set to automatic.
And for the record, in order to connect to AT&T's network, I need to use the AT&T sim all the time, right? I won't be able to connect to AT&T when using the T-Mobile sim, yes?
Click to expand...
Click to collapse
When you switch Sim cards you have to do a factory data reset. Just enter recovery and select the option to factory reset then reboot it should recognize your new Sim.
Sent from my SGH-T959V using XDA Premium App
I did a factory data reset from Settings->Privacy->Factory Data Reset and it didn't work. Still says No Service.
And I don't think I need to unlock again because when I access that one screen (I forget the code to enter) it shows all the locks as set to OFF.
Any other ideas why the AT&T SIM card won't allow my phone to connect? Is the fact that it's an old card the problem?
mcbipolar said:
I did a factory data reset from Settings->Privacy->Factory Data Reset and it didn't work. Still says No Service.
And I don't think I need to unlock again because when I access that one screen (I forget the code to enter) it shows all the locks as set to OFF.
Any other ideas why the AT&T SIM card won't allow my phone to connect? Is the fact that it's an old card the problem?
Click to expand...
Click to collapse
It could be the sim card although I really dont see how it could be. Is it a 3g sim card? If so it should still work, factory reset, input the at&t apn settings, reboot phone. That is what I would try, I have an unlocked phone as well, and once you input the unlock code, its UNLOCKED.
type in *#06# and let me know what comes up
jdubb1106 said:
type in *#06# and let me know what comes up
Click to expand...
Click to collapse
Didn't think of that, depends how it was unlocked. IMEI could be issue
mcbipolar said:
I successfully unlocked my Samsung Galaxy S 4G. However when I insert an AT&T sim, I show full bars of signal but the screen says (No Service). I've tried two different sim cards and neither will work. They are both older sim cards but they should still work, right?
Only thing that stands out as odd is the AT&T APN isn't checked blue; it's white (unmarked?) and can't be selected. I'm using Gingerbread 2.3 and my T-Mobile card works fine. I have my network bands set to automatic.
And for the record, in order to connect to AT&T's network, I need to use the AT&T sim all the time, right? I won't be able to connect to AT&T when using the T-Mobile sim, yes?
Click to expand...
Click to collapse
you would need to use your att sim card you may have a issue with the fact the sgs4g actually lacks 3g band
its hsdpa or edge or G
unless att uses the same spectrum as tmobile for hsdpa you prob will not get a signal
Thanks for the help everyone. In my newbishness, I didn't understand from the instructions on unlocking that the foreign SIM needed to be active. None of the instructions say it needs to be. That turned out to be the problem: I was using an old, inactive SIM (hence no service).
Sick as I am with T-Mobile, I just took my phone in to AT&T and switched providers yesterday.

Able to use 3G only without physical SIM card? Network debug menu?

Is there a way to use the phone without a SIM card? I don't have LTE in my area, and I keep getting the "no SIM Error" so was thinking that the SIM was useless anyways.
On the stock ROM every time I get the SIM error, or if I remove the SIM card itself, I get no data on the phone at all. When I try to turn on Mobile Data it prompts me to insert the SIM.
On other CUSTOM or JB ROMs, I don't get the SIM error prompt but I simply get no data.
On older Sprint phones, I know you can go into the DEBUG menu to see that EVDO/3G was actually being authenticated, the handshake was negotiated, then connection type/speed/tower/hand-off status, etc. Is there such an option with Verizon phones? I'm wondering if Data is completely shut off without the SIM, or if the data connection is actually established on the network but simply blocked from being used?
PS - per recommendation I have tried using the PHONE INFO app to switch the option to NV only, but am still getting no data. Voice/Text work perfectly.
black7 said:
Is there a way to use the phone without a SIM card? I don't have LTE in my area, and I keep getting the "no SIM Error" so was thinking that the SIM was useless anyways.
On the stock ROM every time I get the SIM error, or if I remove the SIM card itself, I get no data on the phone at all. When I try to turn on Mobile Data it prompts me to insert the SIM.
On other CUSTOM or JB ROMs, I don't get the SIM error prompt but I simply get no data.
On older Sprint phones, I know you can go into the DEBUG menu to see that EVDO/3G was actually being authenticated, the handshake was negotiated, then connection type/speed/tower/hand-off status, etc. Is there such an option with Verizon phones? I'm wondering if Data is completely shut off without the SIM, or if the data connection is actually established on the network but simply blocked from being used?
PS - per recommendation I have tried using the PHONE INFO app to switch the option to NV only, but am still getting no data. Voice/Text work perfectly.
Click to expand...
Click to collapse
ASFAIK, the SIM does 3g and 4g. WHY? because 3g on the gs3 is ehrdp and that also requires a handshake between 3g and lte. I believe it is like using 3g tech but with the pipeline size of lte... or thats as far as I've read into it.
xicewallx said:
ASFAIK, the SIM does 3g and 4g. WHY? because 3g on the gs3 is ehrdp and that also requires a handshake between 3g and lte. I believe it is like using 3g tech but with the pipeline size of lte... or thats as far as I've read into it.
Click to expand...
Click to collapse
Thanks for the info, xicewallx. I was afraid of that, however I've read of people flashing both Sprint and Verizon variants of the SGS3 to Boost, Straight Talk (CDMA), Verizon Pre-Paid which all I assume do not use LTE/SIM. I presume this means that the SGS3 can certainly use 3G without the need of the SIM card. I'm looking for a way to default to this on the SGS3 for us poor folk who do not have the luxury of LTE yet and have to deal with the SIM error until Verizon/Samsung fixes it.
Any help would be greatly appreciated!
I was able to get to a debug screen using the IOTHiddenMenu option (through Any Cut) but it simply stated that EVDO was in "sleep state." I wasn't able to figure out how to get it to start a connection yet.
Go to the Verizon store and get a free SIM card? Why go through all of this trouble.
Sent from my Nexus 7
TheBiles said:
Go to the Verizon store and get a free SIM card? Why go through all of this trouble.
Sent from my Nexus 7
Click to expand...
Click to collapse
Thanks for the suggestion. Issue is that the phone is having the NO SIM error randomly. Have already tried a different SIM from Verizon (friend's account) but still have that same issue.
black7 said:
Thanks for the suggestion. Issue is that the phone is having the NO SIM error randomly. Have already tried a different SIM from Verizon (friend's account) but still have that same issue.
Click to expand...
Click to collapse
So get a new phone? That one is obviously faulty. Go get a free replacement. You have to live with it for 2 years. I wouldn't want a faulty device for a week let alone 2 years.
Sent from my SCH-I535 using Tapatalk 2
Are you in a poor signal area? Only time I've received the "No Sim" error was at my parents where the signal is crap. As for using it without the sim card, doubt that's possible since the sim is used for authentication if I'm not mistaken.
hello,
if i understand correctly, the sim card in the S3 is basically the same as all the previous world phones, meaning its just RUIM card. The MEID and IMEI are on the phone, the card it comes with is just basically a storage device in simple terms. can someone who has access to another verizon active S3 sim try putting the card into their phone and checking the IMEI that the phone reports? does swapping the cards change the IMEI in other words. I do not think it will, but interested to know for sure.
i just started playing with one of these, but i feel realy confident you can get non 4G services to work without a sim in it.
cheers,
disco
disco_y2k said:
hello,
if i understand correctly, the sim card in the S3 is basically the same as all the previous world phones, meaning its just RUIM card. The MEID and IMEI are on the phone, the card it comes with is just basically a storage device in simple terms. can someone who has access to another verizon active S3 sim try putting the card into their phone and checking the IMEI that the phone reports? does swapping the cards change the IMEI in other words. I do not think it will, but interested to know for sure.
i just started playing with one of these, but i feel realy confident you can get non 4G services to work without a sim in it.
cheers,
disco
Click to expand...
Click to collapse
You have it just about backwords. The sim is the real identifier on vzw 4g devices. You can take a working authorized sim and use it to activate another 4g Verizon phone and it will activate under the phone number associated with the sim.
Sent from my SCH-I535 using xda app-developers app
thats interesting, S3 still has an MEID also doesnt it?
thanks for the info!
cheers,
disco
disco_y2k said:
thats interesting, S3 still has an MEID also doesnt it?
thanks for the info!
cheers,
disco
Click to expand...
Click to collapse
There is still an ESN /MEID that the network uses to identify the phone for the CDMA side of the network. The process is all handled by the LTE SIM on LTE phones, though.
OP: You have a broken phone. The no-SIM error is not something that goes away. Take it to a store and get a new SIM and/or order a replacement.
Sent from my Amazon Kindle Fire using Tapatalk 2
im gonna have to dig in some more i am still not convinced the card is not a ruim card. like the other sprint and verizon world fones the imea is in the fone im pretty sure, until you instroduce another networks actual gsm card. i still the card it comes with is a simple ruim that holds the login info and other data, etc, well you know what ruim is.
does anyone have a service manual or white papers on this one yet? i would love to read through them.
thanks again bro
cheers,
disco
I'm still looking for an answer to this if anyone has any suggestions. Any way to get 3G without a SIM card?
Did you ever get a new phone from Verizon? It seems like an issue with your phone, not the network.
I have been trying something similar along the way as I have been able to get rock solid data by switching to EvDo only using the Phone Info app.
I gave determined I am connecting to a US Cellular tower when I have solid data.
But while in EvDo only I cannot send or receive calls or texts.
I am looking for a way to enable calls and text while in EvDo only mode.
Not trying to highjack just thought this is somewhat related.
TheBiles said:
Did you ever get a new phone from Verizon? It seems like an issue with your phone, not the network.
Click to expand...
Click to collapse
New phone and new SIM from Verizon seems to have made the problem less apparent, but it still happens, especially when driving through areas where reception is a bit spotty. It's really become an issue as I rely on getting emails for business, especially while traveling, and I don't get notifications of new emails if I have no data service which I don't become aware of until I actually look at the phone. Missed a couple of important emails/meeting invites because of this already...
Brenardo said:
I have been trying something similar along the way as I have been able to get rock solid data by switching to EvDo only using the Phone Info app.
I gave determined I am connecting to a US Cellular tower when I have solid data.
But while in EvDo only I cannot send or receive calls or texts.
I am looking for a way to enable calls and text while in EvDo only mode.
Not trying to highjack just thought this is somewhat related.
Click to expand...
Click to collapse
That would be fantastic if you come across something that will allow voice/text/EvDO(3G)! Have you made any headway on this? Would be glad to help in any way I can also to get this working.
black7 said:
I'm still looking for an answer to this if anyone has any suggestions. Any way to get 3G without a SIM card?
Click to expand...
Click to collapse
I flashed a VZW GS3 to Sprint. 3G data is working fine w/o a SIM card. If I put a non activated VZW card, data doesn't work obviously.
The trick in getting this to work is to use QPST to configure Profile 0 and Profile 1. When flashing to Sprint or Boost, you must also load a Sprint PRL into the device using QPST.
Sent from my SPH-L710 using Xparent SkyBlue Tapatalk 2
AlpineMan said:
I flashed a VZW GS3 to Sprint. 3G data is working fine w/o a SIM card. If I put a non activated VZW card, data doesn't work obviously.
The trick in getting this to work is to use QPST to configure Profile 0 and Profile 1. When flashing to Sprint or Boost, you must also load a Sprint PRL into the device using QPST.
Sent from my SPH-L710 using Xparent SkyBlue Tapatalk 2
Click to expand...
Click to collapse
Choose nv only, cdma evdo in phone info and program nv items and flash prl.
Sent from my SCH-I535 using xda premium
jclendineng said:
Choose nv only, cdma evdo in phone info and program nv items and flash prl.
Sent from my SCH-I535 using xda premium
Click to expand...
Click to collapse
A little off subject but I how did you get it on sprint I'm trying to get mine on verizon prepaid and have it set to nv only. I must be missing somethin because my esn/meid all look right I get data but yet no calls

[CLOSED][Q] Unlocked Relay getting no signal on a non-TMo carrier

EDIT: No feasible solution found, so I had the device sold. Question closed.
UPDATE ON THE ISSUE: It seems that it would not recognize WCDMA networks (GSM works properly), hence no signal on my WCDMA-only SIM card. Any ideas?
Hello all, new joining the Relay 4G forums
Long story short, so I got my Relay 4G today, but it just wouldn't fully recognize my China Unicom SIM card. Symptoms and information:
1) No signal
2) Correctly displays my carrier's name, but says "emergency calls only"
3) Can search for available carrier networks, including China Unicom, but fails to register on the network - it says "unable to connect, try later"
4) The device has a correct IMEI instead of a generic one
5) Doesn't prompt me to enter SIM UNLOCK CODE when I first plugged in the SIM card
6) SIM unlocking procedures posted in the forum doesn't help - the phone should be unlocked when I bought it
7) It recognizes another SIM card from China Mobile (WTF!!) and works properly
8 ) China Unicom uses the 2100MHz band, which is supported by Relay 4G
So now I'm out of ideas... Any help would be appreciated. Thanks
Sent from Google Nexus 4 @ CM11
See this thread for sim unlock. http://forum.xda-developers.com/showthread.php?p=40835465
croogrog said:
See this thread for sim unlock. http://forum.xda-developers.com/showthread.php?p=40835465
Click to expand...
Click to collapse
...So this phenomenon means this really is SIM-locked? Good, I'll revert to ICS and try unlocking with that method...
One question: why doesn't it prompt me to enter unlock code when I inserted the SIM?
@croogrog It didn't turn out to be that simple... SIM unlock procedures didn't work at all even though I got all the timings right. I think the problem isn't caused by SIM lock... But what can it be?
Sent from Samsung Galaxy Nexus @ CM11
Bump
Sent from Google Nexus 4 @ CM11
More strange symptom: another SIM from China Unicom got recognized quickly after I inserted it. I don't understand this...
Sent from Google Nexus 4 @ CM11
If other SIMs are working and you are able to call someone your phone was unlocked when you got it.
If your SIM isn't working it could be that you need a new one from your provider.
I had that problem years ago. My phone was too new ...or my card too old.
SGH-T699 (Relay 4G) Talk with a little Tapa
C3POID said:
If your SIM isn't working it could be that you need a new one from your provider.
Click to expand...
Click to collapse
Hmm, my not-working SIM is bought just days ago... I'll go to my carrier's deck and see if they could swap me a new card.
Sent from Google Nexus 4 @ CM11
AndyYan said:
I'll go to my carrier's deck and see if they could swap me a new card.
Click to expand...
Click to collapse
Good luck.
AndyYan said:
Hmm, my not-working SIM is bought just days ago... I'll go to my carrier's deck and see if they could swap me a new card.
Sent from Google Nexus 4 @ CM11
Click to expand...
Click to collapse
Where did you buy the phone from?
gtmaster303 said:
Where did you buy the phone from?
Click to expand...
Click to collapse
From a local importer at TaoBao (China's equivalent of eBay).
UPDATE ON THE ISSUE: I changed my SIM card for a new one at my carrier's but still won't recognize. Adding in the symptom that it can recognize another China Unicom SIM, I guess I can conclude that the problem lies within this particular SIM.
Sent from Samsung Galaxy S Relay 4G @ CM11
AndyYan said:
From a local importer at TaoBao (China's equivalent of eBay).
UPDATE ON THE ISSUE: I changed my SIM card for a new one at my carrier's but still won't recognize. Adding in the symptom that it can recognize another China Unicom SIM, I guess I can conclude that the problem lies within this particular SIM.
Sent from Samsung Galaxy S Relay 4G @ CM11
Click to expand...
Click to collapse
Best test would be to try another carrier sim all together. Not china unicom. See if the phone takes it. That way you will know for sure that it's unlocked and works. Unfortunately, there's no way to check if it's unlocked, other than to test sim cards
My next suggestion would be to consult samsung for a warranty repair, because your phone might be faulty. Or consider asking the seller that you got it from to send you another one. Let us know if you still need help
Sent from my Galaxy S Relay
gtmaster303 said:
Best test would be to try another carrier sim all together. Not china unicom. See if the phone takes it. That way you will know for sure that it's unlocked and works. Unfortunately, there's no way to check if it's unlocked, other than to test sim cards
My next suggestion would be to consult samsung for a warranty repair, because your phone might be faulty. Or consider asking the seller that you got it from to send you another one. Let us know if you still need help
Sent from my Galaxy S Relay
Click to expand...
Click to collapse
1. I checked with a China Mobile SIM and it works. Also, as said before, another China Unicom SIM also works. Only this specific SIM doesn't. It IS unlocked when I purchased it.
2. No way for a warranty - I'm in China and this is a T-Mobile USA device that many local "smartphone gurus" haven't even heard of, let alone "repairing" it.
3. The importer only has one such device in perfect condition (others have plenty of worn and torn), so exchanging is not possible...
I'm thinking of setting up an alternative solution for now...
More update on the issue: even on the China Unicom SIM that got recognized, it wouldn't connect to WCDMA/HSPA+ networks. Did an experiment: I used *#*#4636#*#* to adjust network modes, and when the device is on GSM only / GSM/WCDMA auto / WCDMA preferred, it would receive signal like normal; however, choosing WCDMA only, no signal is received. It seems like the real issue lies within the device after all...
Sent from Samsung Galaxy S Relay 4G @ CM11
...The Relay isn't a WCDMA device.
Even though the relay is a US tmobile device i would still try to contact samsung. They may be able to help you and it can't hurt. This is certainly not the first Relay to leave the US and incur problems...
Sent from my Galaxy S Relay
Jax184 said:
...The Relay isn't a WCDMA device.
Click to expand...
Click to collapse
What? I mean, my carrier has the HSPA+ 21Mbps/42Mbps it supports... What do you mean by it not supporting WCDMA?
Sent from Samsung Galaxy Nexus @ CM11
AndyYan said:
What? I mean, my carrier has the HSPA+ 21Mbps/42Mbps it supports... What do you mean by it not supporting WCDMA?
Sent from Samsung Galaxy Nexus @ CM11
Click to expand...
Click to collapse
If I understand correctly, the network mode menu option for WCDMA in the CM10 ROM is left over from the D2, which is a phone of similar spec which our developers based our ROM on. It doesn't do anything on the Relay.
Jax184 said:
If I understand correctly, the network mode menu option for WCDMA in the CM10 ROM is left over from the D2, which is a phone of similar spec which our developers based our ROM on. It doesn't do anything on the Relay.
Click to expand...
Click to collapse
But it DOES switch network modes... Or so I think, judging from the symptoms.
The first SIM only supports WCDMA(HSPA+), and when inserted, it can find my carrier's network but can't connect. On the second SIM which is compatible with both GSM/WCDMA, I lose signal only when "WCDMA only" is chosen, and under this situation the symptom is same as above. I assume that it can find my carrier's GSM network but not the WCDMA one.
Sent from Samsung Galaxy Nexus @ CM11
Bump in vain. I guess I'll be selling this phone if the issue is really within the phone itself...
Sent from Samsung Galaxy Nexus @ CM11

[HOW-TO] Fix LTE for International Model Note 3 (USA Carrier)

So something weird has been happening since purchasing my mint conditioned note 3 on Sprint. Every time I was inside my home, my note 3 would lose LTE and stay on 3g. I was looking for answers and not finding a single thing. I came up with a solution myself and here is where the explaining begins. Be careful when purchasing a phone online as some are international phones (which we know). I happened to purchase an n900p note 3 model and it was actually made in China but my signal radios were set to Japan. If you are in the USA and using Sprint then do the following:
-Download from the play store an app called Samsung phone info
-After the install is complete open the app and open the menu on the left side
-Select Secret Codes
-Scroll down to settings and select Launch 0
-Choose Phone Information
-In the upper right hand corner there are 3 dots, choose radio baseband and select USA from Japan
-Enjoy LTE
Sent from my Note 3 using XDA Free mobile app
i am trying to use a n900p (sprint) unlocked phone with a gsm carrier in india.
in the *#0011# dialer menu it shows imei certi fail.
i have been searching for the 'imei certi fail -9' fix.
i searched on google but couldnt find a satisfying perfect solution.
will appreciate any help possible.
thanks.
aaki_rocker said:
i am trying to use a n900p (sprint) unlocked phone with a gsm carrier in india.
in the *#0011# dialer menu it shows imei certi fail.
i have been searching for the 'imei certi fail -9' fix.
i searched on google but couldnt find a satisfying perfect solution.
will appreciate any help possible.
thanks.
Click to expand...
Click to collapse
Are you rooted? Or on the default ROM for your device? The problem could be sprint uses CDMA not GSM, GSM is for devices without sim cards but I think is used on sprint for the sole purpose of emergency calls
Sent from my Note 3 using XDA Free mobile app
aaki_rocker said:
i am trying to use a n900p (sprint) unlocked phone with a gsm carrier in india.
in the *#0011# dialer menu it shows imei certi fail.
i have been searching for the 'imei certi fail -9' fix.
i searched on google but couldnt find a satisfying perfect solution.
will appreciate any help possible.
thanks.
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Click to collapse
But do you still have IMEI and Baseband version?
(look for the Baseband version and IMEI in the Phone INFO app).
ebs512 said:
Are you rooted? Or on the default ROM for your device? The problem could be sprint uses CDMA not GSM, GSM is for devices without sim cards but I think is used on sprint for the sole purpose of emergency calls
Sent from my Note 3 using XDA Free mobile app
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the phone is rooted and running close to stock tw 4.4.4 rom.
true that sprint is a cdma carrier. but the n900p has all the gsm basebands which my carrier provides.
also phone has been internationally unlocked using sprint unlocker. (ssu.apk.)
vndnguyen said:
But do you still have IMEI and Baseband version?
(look for the Baseband version and IMEI in the Phone INFO app).
Click to expand...
Click to collapse
baseband is nk4 and my imei number is shown which starts from 99.
so i think everything is pretty normal here.
i am just concerned about the phone not activating and it refuses to register to any network. i've tried 3 different indian carrier sim cards.
aaki_rocker said:
the phone is rooted and running close to stock tw 4.4.4 rom.
true that sprint is a cdma carrier. but the n900p has all the gsm basebands which my carrier provides.
also phone has been internationally unlocked using sprint unlocker. (ssu.apk.)
baseband is nk4 and my imei number is shown which starts from 99.
so i think everything is pretty normal here.
i am just concerned about the phone not activating and it refuses to register to any network. i've tried 3 different indian carrier sim cards.
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Click to collapse
The phone might not be compatible with that specific carrier or you might have to take your sim card to the carrier and have them activate it but who knows.I took mine to Sprint and the guy asked me where I got the phone, I told him online. The problem with me having a Japan radio baseband set as default my LTE signal gets lost when I go in a building but when I'm outside, it picks back up again. If I switch the radio to USA I get 4g but then can't send/receive MMS. After a period of time on the USA baseband, it will completely lose signal and show up a black empty service in my status bar
Sent from my Note 3 using XDA Free mobile app
ebs512 said:
The phone might not be compatible with that specific carrier or you might have to take your sim card to the carrier and have them activate it but who knows.I took mine to Sprint and the guy asked me where I got the phone, I told him online. The problem with me having a Japan radio baseband set as default my LTE signal gets lost when I go in a building but when I'm outside, it picks back up again. If I switch the radio to USA I get 4g but then can't send/receive MMS. After a period of time on the USA baseband, it will completely lose signal and show up a black empty service in my status bar
Sent from my Note 3 using XDA Free mobile app
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Click to collapse
is there any permanent solution to get a signal ?
aaki_rocker said:
is there any permanent solution to get a signal ?
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Not if the sim card isn't working I would contact the carrier and see if they can get your sim card entered properly for service to your device
Sent from my Note 3 using XDA Free mobile app

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