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No backligth in SPV-M1000 - pls help

Hello,
I just became a owner of a SPV-M1000 - a sad owner :?
This device just dont want to turn on the backligth. I have been thou settings, manual, tried severel profiles ect. Still without resault. I could really use help on this one
I have not yet d/l any updates atall or patches yet and I really doubt that the backligth in this device is defect.
Also - I dont quite know wich model the "Orange SPV-M1000" is, but its is very identically with the third illustration from the rigth on this forum front page.
Best regards & Thank you,
Skipper

you can toggle the backlight by holding down the on off button for awhile
that is unless it's broken

I just learned a new future there - yes, but it did not solve my problem. I have now been in touch with a repairs shop and the technichian had a very hard time to belive that the display backligth was malfunctioning and that it must be a user error. I dont belive that..
A new display is pretty expensive and before I buy this i´d kinda hoped that someone else had a more experience know-how in this area before I purchases this.
Btw - if it comes to buy a new display do anyone know where on the net this can be done. I was thinking change it myselves.
:wink:

have you tried hardreseting it just to in case ?
if the backlight dont come on when it gets to the calibrate screen and such i would say it's defect
and if it's under warrenty first ½ year the orange guy have to prove that you broke it or give you a new one

I just bougt a used display from a companig that had the same model that had a damaged chassic - pretty cheap .. And it works, perfect.
Now I have to install all the latest software and drivers for both the device and computer. I will try look around the net for this but if you maby would be kind and guide me, would be great.
Thanks

[Q] [Hardware Failure] Need immediate attention. Phone not getting switched on

Here is the sad story of my HTC sensation which is still in COMA stage. I brought HTC Sensation 4g T-Mobile a month ago. It was working great until last week. All of a sudden it got switched off and never came back. No matter what I did. I removed the battery and then back on. Charged my battery for couple of hours and then tried to switch on. But with the same luck I wasn’t able to switch it back on. I mean to say, if I press power button then nothing happens. Immediately I took the device to the technician and he opened the device and tried to operate it one by one by checking the issue. To his surprise, he was not able to find out the issue either. The device was taking the power when he checked it through multimeter but device was not getting switched on.
Then after hours of struggling, he made a move to pull out the motherboard where RAM, Processor and other critical components would be present. Then he blew hot air to one of the IC present on the board by applying the flux gel. To our surprise, device got switched on. It was the 2nd life for my sensation. But to my fate, after few days, same issue happened and went to DEAD state again, then again the technician did the same thing, it got switch on again.
His explanation was that there is some kind of more power dissipation to one of the components which resulted in this issue. Finally the display went for a toss and I had to replace my display.
Now again my phone is back to dead state.
I am just curious to know if this is some kind of known issues in some devices?
Your inputs would be greatly appreciated.

Any thoughts on the above mentioned issue???

I am having the exact same issue! I turned on GPS/opened up the mapping application to track our drive up the ski hill yesterday, and after a few minutes of it running, the phone just died. No power, no lights, no action.
Tried a few different batteries, they all are delivering power to the phone, but no matter how many times you press that power button, there's no life.
Ended up taking it in to The Source (owed by Bell, my carrier) to get them to send it out for warranty repair, as HTC sent me back this wonderful email:
kirashi said:
Dear Erik,
Thank you for contacting HTC.
I’m sorry to hear you’re experiencing an issue with your Sensation 4G not powering on. Based on the information you’ve provided, HTC America does not support your device directly, but works in close relation with the wireless carriers in your country to offer support services. If your device was purchased from the wireless carrier you currently have service with, I recommend you contact them first. They can typically facilitate warranty services on your behalf.
If you device was purchased through other means, or if your carrier has indicated they are unable to assist, we also work closely with the Authorized Service Provider in your country, called FutureTel, to handle warranty claims. To obtain the most accurate and appropriate information for your device and the support options available, we recommend you contact FutureTel at 905-415-2388. When calling, please have the serial number, IMEI or MEID number and part number (S/N, IMEI/MEID, P/N) from the back of your device available. Because of the nature of the repair process, contacting FutureTel via phone is the fastest and most accurate way to facilitate this request.
Thanks for choosing HTC!
HTC Customer Care
Let me know if I have successfully answered your question, please click here to complete this.
To send a reply to this message, please click here.
Sincerely,
Edgar
HTC
Click to expand...
Click to collapse
Now to just wait for a couple weeks to see what the verdict is... Obviously it's a common issue?
The phone does get quite warm (45 degrees Celsius) while the GPS is running, but as far as consumers are concerned, if there's a GPS built into the phone, AND an HTC Navigation app that they want you to buy maps from, I sure hope they put some thought into testing their GPS and phone for overheating.
Please, If anyone else has this issue, reply...

kirashi said:
I am having the exact same issue! I turned on GPS/opened up the mapping application to track our drive up the ski hill yesterday, and after a few minutes of it running, the phone just died. No power, no lights, no action.
Tried a few different batteries, they all are delivering power to the phone, but no matter how many times you press that power button, there's no life.
Ended up taking it in to The Source (owed by Bell, my carrier) to get them to send it out for warranty repair, as HTC sent me back this wonderful email:
Now to just wait for a couple weeks to see what the verdict is... Obviously it's a common issue?
The phone does get quite warm (45 degrees Celsius) while the GPS is running, but as far as consumers are concerned, if there's a GPS built into the phone, AND an HTC Navigation app that they want you to buy maps from, I sure hope they put some thought into testing their GPS and phone for overheating.
Please, If anyone else has this issue, reply...
Click to expand...
Click to collapse
Thanks for the reply. Its genuine hardware problem. I even googled it for some common hardware issues. But i couldn't get even a single thread for the problem i posted. I guess its due to improper functionality of some IC's on the board.
My phone got switched off when i was playing some game. I got the device from USA and now i am in INDIA. i cant even give it for repair.
UNLUCKY ME

[Q]Dead Display, Need help with control via ADB

I have an SGS4 with a completely dead display (was run over a few times, don't ask lol)
Amazingly the phone still works, but so far I haven't been able to figure out how to get it into diag mode.
So for anyone that can help I'm trying to enable diag via PC/ADB because the screen is fubared but the phone still works.
I can get it to pull up the display with ASM and various other Screen to PC tools, but I need touch functionality to enable diag to migrate data to the replacement phone.

How to find a black cat in a darkroom? Hm-m-m
I think you should go to repair shop untill you haven't lost yet your data while experimenting. Don't be smart ass

s5610 said:
How to find a black cat in a darkroom? Hm-m-m
I think you should go to repair shop untill you haven't lost yet your data while experimenting. Don't be smart ass
Click to expand...
Click to collapse
Everything is 100% backed up actually lol. Pulled all the info off my old hd and just used dfs. I could easily have used whiterabbit with just the meid hex but I was annoyed at not being able to control my phone without the display lol.
FYI, it is faster to go through sprint and just do self activation on the phone, but I'm a problem solver so I like to do things the hardware for just in-case scenarios lol. I'm not new to this My knowledge in the field of android is pretty abundant actually, just in narrow fields of info instead of broad. I've physically repaired them and know enough to be able to root/clone esn/flash/backup/ and should I care to, even modify or create my own code. I'm 30 years old and currently in college for a degree in computer engineering. I've actually been "playing" with android and smartphones since they came out.

I see. Well, we both are here to pass 10 post limit, so I did this already, and you didn't yet, he-he
P.S. I'm a self-educated electrician from Eastern Europe, older than you, repair sometimes motherboards, laptops, etc. Not earning big money, just for fun. So I understand your, let say, heat in the ass. I'm weak in English, sorry )
P.P.S. Ah, your join date... maybe not )

SM-G920I troubles... Need your expert suggestions

its been only 26 days I purchased this phone. I was very happy to buy this phone, but it didn't lasted long. I have to take this phone to Samsung Service Centre after a week due to OTA 5.1.1 update failed. Samsung Service Centre personnel had flashed 5.1.1 using ODIN and I thought everything will be fine but I am experiencing the below problems frequently
Multiple times screen freezes and no option other than soft reset (volume down + power button).
in gallery, pictures taken through camera, the picture becomes green and all its pixels gets disturbed. happened for at least 5 pictures.
in idle / standby mode, phone will not wake up only led light flashes & screen remains black. Only option for me is to soft reset.
sometimes fingerprint unlock doesn't work (there is a message that says the same) and I have to enter the backup password manually.
Phone restarts by itself at-least couple of times (2-3 times) in a day in home network, while roaming it is pathetic.
Phone restarts while using camera, opening Google play, opening Google maps, any software application.
Phone restarts while in safe mode also (suggested by one of customer support executive to monitor my phone in safe mode)
Phone restarts during a call, this happened twice
Model #: SM-G920I
Android Version: 5.1.1
Baseband version G920IDVU2COF8
Kernel Version: 3.10.61-5228538 [email protected] #1 Thu Jun 25 17:43:05 2015
Build Number: LMY47X.G920IDVU2COF8

kishore927 said:
its been only 26 days I purchased this phone. I was very happy to buy this phone, but it didn't lasted long. I have to take this phone to Samsung Service Centre after a week due to OTA 5.1.1 update failed. Samsung Service Centre personnel had flashed 5.1.1 using ODIN and I thought everything will be fine but I am experiencing the below problems frequently
Multiple times screen freezes and no option other than soft reset (volume down + power button).
in gallery, pictures taken through camera, the picture becomes green and all its pixels gets disturbed. happened for at least 5 pictures.
in idle / standby mode, phone will not wake up only led light flashes & screen remains black. Only option for me is to soft reset.
sometimes fingerprint unlock doesn't work (there is a message that says the same) and I have to enter the backup password manually.
Phone restarts by itself at-least couple of times (2-3 times) in a day in home network, while roaming it is pathetic.
Phone restarts while using camera, opening Google play, opening Google maps, any software application.
Phone restarts while in safe mode also (suggested by one of customer support executive to monitor my phone in safe mode)
Phone restarts during a call, this happened twice
Model #: SM-G920I
Android Version: 5.1.1
Baseband version G920IDVU2COF8
Kernel Version: 3.10.61-5228538 [email protected] #1 Thu Jun 25 17:43:05 2015
Build Number: LMY47X.G920IDVU2COF8
Click to expand...
Click to collapse
Seems like a broken update install. Go to the service center again and list them all the problems thats been happening with valid proof. They will again flash the OS and give it back to you. It might possibly go but most probable that it won't, so repeat the same thing until they take it seriously so that they give you either a refund or replacement or a proper repair! The problem is, Samsung India never does replacements!

Reflash is needed otherwise have Samsung replaced your S6.

update on 30-July-2015
I am just got my S6 checked with Samsung Service Centre. The personnel has understood my problem clearly and told me that he will reflash the IMEI that will make the phone to Factory OS and then he do some random hardware test and then flash the Adroid ROM.
But unfortunately, IMEI flash failed giving errors. he says there is a problem with PBA and it has to be replaced, in other words he says it is a Mother Board issue.
[What is PBA issue? if IMEI flashing fails will imply a hardware problem?]
So, at-last it is figured out that there is a hardware problem. They asked me to go for a Service Warranty and get the Mother Board replaced. But I didn't agree to the Service Warranty. I asked for a replacement. They say, they can't help me out on phone replacement, I need to check with Direct Customer Centre team.
Thanks for your suggestions.

kishore927 said:
I am just got my S6 checked with Samsung Service Centre. The personnel has understood my problem clearly and told me that he will reflash the IMEI that will make the phone to Factory OS and then he do some random hardware test and then flash the Adroid ROM.
But unfortunately, IMEI flash failed giving errors. he says there is a problem with PBA and it has to be replaced, in other words he says it is a Mother Board issue.
[What is PBA issue? if IMEI flashing fails will imply a hardware problem?]
So, at-last it is figured out that there is a hardware problem. They asked me to go for a Service Warranty and get the Mother Board replaced. But I didn't agree to the Service Warranty. I asked for a replacement. They say, they can't help me out on phone replacement, I need to check with Direct Customer Centre team.
Thanks for your suggestions.
Click to expand...
Click to collapse
Any updates after this? Samsung India will never give in a replacement! NEVER EVER. I've tried arms and legs for my previous samsungs even within just 28 days but still they never did. They keep on insisting that the quality of repair will be excellent and i don't need to worry etc etc. Also, once you lose your 7 day window, you aren't eligible for a DOA. But, with increasing complexities in smartphone hardware, its difficult to replicate an issue within 7 freaking days! Please let us know what happened with your phone now! And yea, PBA is nothing but "printed board assembly" which is that green electrical board with all circuits and capacitors and other ICs.

ultraquantum said:
Any updates after this? Samsung India will never give in a replacement! NEVER EVER. I've tried arms and legs for my previous samsungs even within just 28 days but still they never did. They keep on insisting that the quality of repair will be excellent and i don't need to worry etc etc. Also, once you lose your 7 day window, you aren't eligible for a DOA. But, with increasing complexities in smartphone hardware, its difficult to replicate an issue within 7 freaking days! Please let us know what happened with your phone now! And yea, PBA is nothing but "printed board assembly" which is that green electrical board with all circuits and capacitors and other ICs.
Click to expand...
Click to collapse
Thanks for the follow up & sorry for the late response.
Yes, after this, I had to go through a difficult time. First they insisted me to go through repair, which i denied. After justifying the problems and pain that I was going through, they offered me a new handset as a replacement. When went to see this new replaced handset, the box is of dirt and a pen mark. It was looking like a potential tampered set. When questioned about this, they responded that they are giving a new handset and the dirt on the box is of mishandling by office boy & delivery person. When Opened the box, i was shocked to see the dirt hand print on the warrant card box also, & more disturbing is that there was dirt on the screen of the phone.
It was hard to believe myself, this was happening to me and for a one month old phone. When I rejected the new handset and demanded my money back. Again they took several days for process and finally did a refund. After nearly 2 months, a happy ending.
As I was in love with S6, did 2500 rupees insurance valid for 2 year, bought tough Armor case from Sipgen & Spigen Screen Gaurd, both together I spend around 3500 rupees. Tough Armor and screen guard are not used at all, now got wasted. Need to find someone who can use the same.
Now, I am back to my SII, which is still a reliable phone for me. SII is loaded with 5.1.1 which is being developed by Lysergic Acid. Thanks for his contribution and support.
S6 & services in India made me to think of moving to iOS. New Samsung devices with New Android features are being developed, but the core OS is not stable. Now, it is time for Android developers to concentrate on OS Stability, battery consumption so that people like me should feel secured when using new phones with new Android versions.

Note 20 ultra black screen of death

Hello all,
My 1 year old note 20 ultra bougth on wondamobile because it was cheaper that in my country and had the snapdragon version.
Just got this HUGE problem, i was watching a youtube video and the screen just got black all of a sudden, and for 2 days never lit up again.
I live in Europe and Samsung says they wont cover the warranty of it as it wasnt purchased in Europe.
This is completely ridiculous, the phone costed 1300 euros, top of the line.
And now all of the sudden just dies.
I have tried all the methods online and none of them works, conecting a hdmi usb c cable to the screen, the iphone conects but i can only see the hours and a lock, cant unlock the phone, even tried with a mouse and keyboard using a usb c hub and nothing works.
Anyone knows a real fix for this?
as a new screen is 400 € and i dont want to pay this value.
This never happened specialy with a high end phone.

The N20U has had some display issues... Sorry.
Likely the display, could be a connector, battery or mobo failure.
See if you have legal recourse, otherwise lean all over Samsung like a cheap suit.
In the end you may need to do it out of pocket.
Last drama free rollout from Samsung was the N10+Snapdragon (new ones still available for $800). I got a second one because of Samsung's and Android 11/12's lack luster performance.
Some don't think it's that bad...
I sure do, which why I stepped back and rejected 5G, variable rate displays, no flagships SD card slots and one of the most dysfunctional Android OS's ever released.
I'm in a holding pattern running on P and Q until the fallout settles. Minimum 1-2 years perhaps longer.

This problem also happens in the note 10, s20 and others.
The biggest issue is that its a phone from South Korea and im In Europe so the warranty isnt valid.
Was so happy with it until now. Its not the 5g, neither the Android version.
According to what i read this issue is caused due to the one ui 3.1 update.
Because if it was a screen problem the touch wouldnt even respond to touches and it does respond.
Battery was at 81 percent went this happened, and the mobo for sure is good as i can conect the phone to screen and see it like Dex problem is the phone is locked so i cant unlock it even using this option.
And once again as the screen is locked it isnt recognized by usb so no program will work to get the data out of it or try any solution using dex.
As its a version bougth in Sk when i called the assistence they say they cant even do nothing because they only get parts for European phones and that parts are diferent, but the screens must be the same in both versions what differs is the mobo.
This is giving me headaches

Are you saying the update is causing hardware failures or that the black screen is not hardware damage but a just firmware issue?

The phone was working fine.
Until with the last updates the wi fi got inconsistent and i have the best and fastrst internet in my country.
Also as in this image shows the phone does work , problem is i cant unlock it. If i could probably could reset the software.
As the screen only had a minor scratch, so it was never damaged.
Now a 1300 euros phone is just a paper weigth

If it's a firmware you may be able to pull up the boot menu... and go from there.
This is beyond my skillset but it's not a paperweight yet.

I tried it all.
Would be easy if it worked via usb or via dex.
But its stuck in it.
This is a Samsung problem on the latest phones.

Raid3n__pt said:
I tried it all.
Would be easy if it worked via usb or via dex.
But its stuck in it.
This is a Samsung problem on the latest phones.
Click to expand...
Click to collapse
Try letting it fully discharge until auto shutdown if possible.
Physically disconnect the battery, hard reset.
Try some Google searches to find more options.
You might need to pay a repair shop or Samsung to fix it.

It wont shut down. Its like this for 2 days
Removing the battery will be dificult also.
Yeah its going to cost 400 euros for a phone npw worth near 900 or less altough its unlocked.
Will never buy a flagship again.

You don't need to remove the battery, just disconnect it. Watch a tear down vid.
You need a heat gun or pad, anhydrous isopropyl alcohol to help break the rear cover adhesive, plastic picks and perhaps some drivers maybe not. A new OEM rear cover seal.
A good phone repair shop can easily do this for you. Start there and see what you got.
The QC was solid on the N10+ Snapdragon but less so after especially on the S21U.
If the display needs to be replaced that should be the end of your problems with it.
Not perfect but what are you gonna do?
With Samsung, all phones it's best to wait 6 months and see what crops up. Otherwise it's more of a gamble.

I was indeed going to buy the note 10 plus back then but then i saw the n20 and all the advertisement and let myself into the hype.
Even bougth first a oneplus 8 pro but it got stolen in spain and i was refunded
Well going to try for one more day and see if it comes back to life,wich seems like a dream rigth now.
In last case will try a techician but its going to be expensive as this is a korean phone in europe.

Raid3n__pt said:
I was indeed going to buy the note 10 plus back then but then i saw the n20 and all the advertisement and let myself into the hype.
Even bougth first a oneplus 8 pro but it got stolen in spain and i was refunded
Well going to try for one more day and see if it comes back to life,wich seems like a dream rigth now.
In last case will try a techician but its going to be expensive as this is a korean phone in europe.
Click to expand...
Click to collapse
May not be as bad as you think.
Shop around. Getting the right replacement parts is critical. I know on the 10+ the C port pcb, cam module, and obviously the mobo are different and not interchangeable, not sure about the display!
Lol, found out the hard way with the C port pcb, there are 2 variants for the Snapdragon! My C port wasn't bad but was replacing the battery so decided to do the C port for $20 more. No cell service, no internet... put the original one in, back in service. Rather irritating
Ricky tricky Sammy...

This seems to be a design fault so Wonda should honour a repair or replacement. I would pursue it with them.
I also have a N20U SD HK version bought from them but it's only 6 months old.
I take it their warranty is just one year then?

Yes its only one year. And i bougth last october
And the problem is that i live in europe, wonda mobile is from china.
I dont know if its a design flaw or update problem as the phone magicaly started to work witouth the screen theme i had but i puted it down and the screen once again went off.

The phone was working back again for 10 minutes and black out again.
So the screwn migth be good.
I got a message saying the one ui stoped working when i used dex.
Dex mode with a usb c hub now works, but i cant put the phone back to stock while in dex.
Its in portuguese language but what it says in the message is that a one ui error happened.
This after the screen black out again.
In dex i cant put firmware back to stock but can update the firmware.
This is just stupid a 1300 phone with a faulty screen or software problem.
Cant figure it out. As the touch isnt working while is conected to dex, only worked using a mouse and keyboard.
But the touch worked when the screen went back on even for 10 minutes.
So if it works on dex it cant be mobo or battery.
If its the screen i will be 400 euros in pain.
Who would guess this n20 purchsee on wonda mobile would be a nigthmare

Likely a hardware issue...

blackhawk said:
Likely a hardware issue...
Click to expand...
Click to collapse
But how if it works in dex mode, everything works in dex mode, internet, cameras as well, games open, so the mobo cant be bad.
Guess the crap screen is gone for once, as it was only on for 10 minutes. Or maybe something disconected as i droped like 2 or 3 weeks ago but that cant be checked witouth opening.

Raid3n__pt said:
But how if it works in dex mode, everything works in dex mode, internet, cameras as well, games open, so the mobo cant be bad.
Guess the crap screen is gone for once, as it was only on for 10 minutes. Or maybe something disconected as i droped like 2 or 3 weeks ago but that cant be checked witouth opening.
Click to expand...
Click to collapse
When I said hardware I was implying the display.
It still could be a loose/bad connector as well.
The mobo's not entirely ruled out yet but a less likely candidate.

This seems to have happened to a lot of other people too, and some of them have said the display has come back on.
Samsung need to get a grip and offer some advice to affected cusomers.

For sure it seems the display is gone.
Samsung would replace the screen if it was bougth in Europe amd the screen had no damage.
Mine has a minor scratch and a very small mark due to a drop.
Anyway seems there wont be any fix, as the crap screen only worked for 10 minutes so no hope for it to be back on again
Samsung never again