I've OPX(E1001) Ceramic Edition white which is china version, I asked the OnePlus Team is my phone original or not.
As a reply, I got this mail from OnePlus X support "
Miguel (OnePlus)
Dec 13, 02:33
Hi Friend,
Welcome to OnePlus Customer Service. It seems that you have a China edition of the OnePlus X which must be bought from a third-party seller. We do not endorse or support purchases from third-party sellers, and OTA software updates are not available either.
If you bought the China version of the OnePlus X, please visit http://service.oneplus.cn/ or [email protected] for warranty information and customer support options.
Cheers!
Miguel"
I want to know other than of OTA updates what is the diffrence between China version and original OnePlus X? any specs? price? Quality? Performance?
Hello and welcome,
you can ask your question under this forum:
OnePlus X Q&A, Help & Troubleshooting
Usually if the product is not genuine, there is no guarantee that you will get for what you paid for. That is, you can't be certain if it is similar to the real version unless you have used both genuine and 'third party' devices before. That's why official support is unable to help you as they do not support phone's made by third parties.
Good luck, gsstudios
Related
Hi there guys,
I feel compelled to share with you my communication exercise with the ZTE Customer
Service. May it be a guideline for some on how to deal with them or a plain warning
for others how not to tread too deeply into the murky waters of China Sea. As many of
you probably know ZTE displayed their then flagship handset Grand X In at the IFA
trade show in Berlin last year. The phone's specs read among other things 16 GB
storage memory, FM Radio and NFC. Subsequent and numerous reportings from the
event proved it to be true and in accordance with ZTE's own web page. However
when the handset shipped to Europe it turned out that there is only other release
available - one with 4 GB mem, no radio, no NFC. And this is the edition I bought
from T-Mobile Poland at the end of last year. Although the phone was running stock
ICS 4.0.4 I loved it and wanted to buy another one, this time with 16 GB mem etc. So I
wrote ZTE asking as to where to get it. Then followed the exchange I make you privy
to.
The second question I asked them was the prospective availability of Jelly Bean
upgrade. It was known that Intel ported JB to x86 platform as early as last September
and that their employees were having it on their own handsets since then. So the JB
suited for Atom powered smartphones was in existence and doing fine. I naturally
mentioned this fact to ZTE while asking about their own plans to give us JB. As it
turns out ZTE condition the JB release upon a carrier or a dealer making specific
request for it and that means demand for a upgrade is based on particular sales. And
that means there will be no JB for Grand X In and other Intel based handsets in the
foreseeable future unless some devs take the matter to the heart and mind. What is
frustrating the most is some cloak of secrecy and not giving customers straight facts
from the beginning. Many of us would have thought twice about the purchase had we
known from day one we'd be dumped and support for our phone abandoned before
the year was over. I'll let you be the judge and jury. Below is the copied email
exchange in the original form. I've only removed instances of my email address and
ZTE's web page being readable (10 posts rule).
--- On Thu, 4/4/13, ZTE email <ZTE email> wrote:
From: ZTE email <ZTE email>
Subject: Re: ZTE Grand X IN
To: "my name" <my email>
Date: Thursday, April 4, 2013, 6:34 PM
Dear Valued ZTE Customer,,
Thanks for contacting ZTE.
If you want to purchase a single unit please contact nearest dealer or any network
provider.
ZTE is not selling any product to the customer or in the market directly.
And we cannot provide you any dealer details.
End-users are advised not to upgrade their phone versions until the software is
released formally.
Regarding your inquiry, we would recommend that you'd better contact your
network operator or dealer from where you have purchased to consult.
Because the android updated is based on the demand of your local network
operator or dealer,
ZTE is not selling any device to the end user or in the market directly.
ZTE is manufacturing the handset as per the requirement of network provide and
dealers.
So it depend on the network provider or dealer that, what Android version they
need in there device.
If we want to release the new version of android we need a request from the
network provider.
Because for us they are the customer who as purchased the device from us and we
can release the new version only if we receive the request for them.
Should you require any further assistance, please do not hesitate to contact us!
Best Regards
my name <my email>
04/04/2013 07:06 AM
To
ZTE email
cc
Subject
Re: ZTE Grand X IN
Dear Sirs,
On January 23 I asked you two questions:
- where can I buy or order the ZTE Grand X IN with 16 GB storage memory?
- when will you deliver Jelly Bean for Grand X IN?
Two simple questions of where and when pertaining not to some rocket science
problem but to the very smartphone you manufacture yourself.
On February 19 you let me know that my "email has been forwarded to the relevant
colleagues for their appropriate handling" and that you "will respond as soon as
relevant information is available".
Now, correct me if I'm wrong, but I assume that these "relevant colleagues" are the
ZTE employees and that you pay them monthly salaries for their "work", do you not?
So let me sum it up for you:
- ZTE is the manufacturer of the Grand X IN
- relevant ZTE employees, paid and employed by the ZTE, for two months and a
half cannot find any information where I can purchase a product manufactured by
their own company! This is ridiculous, this is pathetic! Well then, maybe they
shouldn't be working for the ZTE but for some Chinese grocery store on some street
corner in ShenZhen. And you dare to call it a customer service - this is a sad joke. A
very sad joke, a mockery and total disrespect for your own customers. And mind you I
asked you two questions, the Jelly Bean question as well. In my country all it would
take is one phone call lasting two minutes and another two to write an email to the
customer. You have a long way ahead of you...
Regards
my initials
--- On Tue, 2/19/13, ZTE email <ZTE email> wrote:
From: ZTE email <ZTE email>
Subject: Re: ZTE Grand X IN
To: "my name" <my email>
Date: Tuesday, February 19, 2013, 8:16 PM
Dear Valued ZTE Customer
Thank you for contacting ZTE and your prompt reply.
Your email has been forwarded to the relevant colleagues for their appropriate
handling.
We will respond as soon as relevant information is available.
Best Regards
my name <my email>
02/19/2013 06:40 PM
To
ZTE email
cc
Subject
ZTE Grand X IN
Dear Sirs,
On 23 January I have sent you a e-mail included below. To this very date I have not
received any answer from you. I'm wondering if the mail delivery system is to blame
for no reply or was it your lack of willingness to answer me. If the latter is the case
then be kind enough to let me know about it. I do not know about customer relations
policy in your country but in mine customer's inquiries are always most warmly
welcomed and are answered promptly, kindly and to the point.
Best regards,
my name
--- On Wed, 1/23/13, my name <my email> wrote:
From: my name <my email>
Subject: ZTE Grand X IN
To: ZTE email
Date: Wednesday, January 23, 2013, 9:15 AM
Dear Sirs,
I am proud and happy owner of ZTE Grand X IN, the best smartphone in its class
the world over. I bought it a month ago from T-Mobile Poland. It has the original T-
Mobile stock 4.0.4 and 4 GB storage. I would like very much to buy another one but
this time the version with 16 GB storage. Could you please tell me if it is available in
Europe and if not then where I can get it. It is such a fine phone and I love it so much
that I am prepared to go to the end of the world to have it. I would like to thank you all
for providing us, customers with such a magnificent product. Last but not least could
you please tell me if you are preparing an upgrade for ZTE Grand X IN to Jelly Bean
4.1.2. Currently it has only ICS 4.0.4 and it is a rather old stock. I know that Intel
people in Santa Clara already have the JB on their Atom phones since last September
and it is working. When will we get it here in Europe and in Poland in particular?
Best regards to all of you,
my name,
my job,
my work, Warsaw, Poland
my email
or
my email
+48 xxx xxx xxx
--------------------------------------------------------
ZTE Information Security Notice: The information contained in this mail (and any
attachment transmitted herewith) is privileged and confidential and is intended for the
exclusive use of the addressee(s). If you are not an intended recipient, any
disclosure, reproduction, distribution or other dissemination or use of the
information contained is strictly prohibited. If you have received this mail in error,
please delete it and notify us immediately.
Shame on ZTE... Yesterday afternoon I've posted latest email they sent you on two threads about GXI here on XDA. Took it from Polish forum - hope You don't mind. I've also posted link to this thread, so people interested in GXI can find it easier.
Best Regards
Damn. It's sad. Really sad. I like my GXI, I really do. It's a good piece of hardware. But I would like some updates! Any updates? Bug fixes? The more Android devices I get, I end up wondering isn't Windows Phone or IOS a better way for an end user. They get updates, you know? On my iPod touch 4th gen I got 4 updates from 16th of February. 4! And when I think of all of my Android Devices?
- Motorola Milestone - 1 update after a year. And it was a crappy Froyo that was rebooting my phone...
- Motorola Flipout - no updates
- Asus Transformer TF101 - two updates - one to 4.0.3
- ZTE Grand X In - no updates
Summary? 3 updates for 4 devices. It's a fire-and-forget for most of manufacturers! You want Jelly Bean? Get a JB phone or tablet! And when Android 5.0 will hit the market - get a 5.0 phone or tablet! Damn, It's pathetic! Really. I'm trying not to get emotional about it, but it's getting really hard.
krondar said:
Damn. It's sad. Really sad. I like my GXI, I really do. It's a good piece of hardware. But I would like some updates! Any updates? Bug fixes? The more Android devices I get, I end up wondering isn't Windows Phone or IOS a better way for an end user. They get updates, you know? On my iPod touch 4th gen I got 4 updates from 16th of February. 4! And when I think of all of my Android Devices?
- Motorola Milestone - 1 update after a year. And it was a crappy Froyo that was rebooting my phone...
- Motorola Flipout - no updates
- Asus Transformer TF101 - two updates - one to 4.0.3
- ZTE Grand X In - no updates
Summary? 3 updates for 4 devices. It's a fire-and-forget for most of manufacturers! You want Jelly Bean? Get a JB phone or tablet! And when Android 5.0 will hit the market - get a 5.0 phone or tablet! Damn, It's pathetic! Really. I'm trying not to get emotional about it, but it's getting really hard.
Click to expand...
Click to collapse
Get Nexus then
Hi.
Yesterday I received some software update. It was around 8 MB big and during installation it updated 78 items. Did you received this update too?
Maybe crazy question, but what is better in new Android 4.1, when we will compare it with 4.0.4 ?
Taigr said:
Hi.
Yesterday I received some software update. It was around 8 MB big and during installation it updated 78 items. Did you received this update too?
Click to expand...
Click to collapse
Since updates from ZTE seem to depend on the network operator, could you please tell us, which network operator your Grand X in belongs to?
Taigr said:
Maybe crazy question, but what is better in new Android 4.1, when we will compare it with 4.0.4 ?
Click to expand...
Click to collapse
Please see
http://www.engadget.com/2012/06/28/android-4-1-jelly-bean-review-a-look-at-whats-changed-in-googl/
or/and
http://www.differencebetween.com/difference-between-android-4-0-and-vs-4-1/
Thanks,
newpipe
Taigr said:
Hi.
Yesterday I received some software update. It was around 8 MB big and during installation it updated 78 items. Did you received this update too?
Click to expand...
Click to collapse
how did you received that update? Thru OTA or downloaded of ZTE website? Is your ROM t-mobile branded?
Just checked mine... software up to date... I've checked through update checker in phone menu. My soft is unbranded clean ZTE one.
Whats your software version now? I'm on GXI_V1.00.0B02
Kir3 said:
Get Nexus then
Click to expand...
Click to collapse
Yes, I'm thinking of it. After GXI Nexus is a good idea.
I think you should get nexus
krondar said:
Yes, I'm thinking of it. After GXI Nexus is a good idea.
Click to expand...
Click to collapse
Nexus is the best idea IMO
Kir3 said:
Nexus is the best idea IMO
Click to expand...
Click to collapse
But the Nexus devices are more expensive...
newpipe said:
But the Nexus devices are more expensive...
Click to expand...
Click to collapse
I know but it's worthy if you can afford it
Sent from my Sony Xperia Live with WALKMAN
I had Nexus 1 then 3, great pieces of hardware, but had to sell Nexus 3 for one, important for me reason- no micro sd card slot... Nexus 4 doesn't have one either... I've had few different phones since, I like gadgets and bought GXI because intel processor make me curious... Now it's just looks problematic...
Dear All,
I am having this New Boxed Original Samsung S View Case with me one of each Black & White Color. Please let me know if anybody from India is willing to buy , I can offer 50% discount on MRP (2399/- INR). Please do not post a reply, just PM me. I can try to ship it anywhere in India if required.
Reason for this Thread :-
I am sorry to moderators & others fellow members if they found this thread outside the XDA policy. But I have no intention to do it.
I am a galaxy Note user , I have asked my friend to get unlocked S4 from US for me however at last moment his trip got extended & I ended up buying the xiaomi Mi3 in India last week.
Now this cases are no use to me.
I cannot sell on Swappa as it is not available in India. Also I am more inclined to give it to forum members rather than giving it to somebody stranger on public selling forum.
Really looking to get a new phone pronto!!! The ones I am considering are:
mi max 2
mi A2
oldriver S10MAX
maze alpha x
ZenFone 5
Vivo V9 4GB 64GB 6.3"
UMIDIGI Z2 Special Edition 6.2" x
Lenovo Z5 Smartphone
The old river s10max really sticks out to me but I really can't find much on it. I would love to hear any and all feedback from everyone about any and all the phones. XDA is my goto for anything android! By the way I use pre-paid ATT and I live in St. Louis Missouri. Thanks in advance!
Outside of the Asus, I'm not sure I would want to risk going with any other ones there. Support, OS updates and general quality are my main concerns with those. Hell, even BLU is better I think. If you want low budget devices, BLU, located in Miami, has these white label devices that run fine. Great prices on Amazon, fast shipping and good return policy. Either that, or Sams Club/Costco. There's usually 2 unlocked devices there are an affordable price. Usually Samsung branded. Much better support and return policy.
My 2 cents.
see
What's your next smartphone / What should I buy by poseidon5213
and
**DEVICE SUGGESTION THREAD** -- Not sure what device to buy? Ask here! by KidCarter93
Sent from my sailfish using XDA Labs
by default, today xiaomi's miui is so full of ads and bloatware!
just sharing my experience
Launch day today - has anyone found the pre order link for UK / Europe?
Their customer service opens shortly so I'll enquire there too and post here if/when I find it...
Edit: can anyone find any other EU pre order links?
https://m.alza.co.uk/asus-zenfone-7-pro-black-d6122969.htm?o=1
They have the white one available too
These aren't a UK based company though so may hold off and await one
So I emailed asus about this:
"Hi there,
It has been stated that the zenfone 7 pro is due to launch in Europe today (01/09/2020).
Could you tell me where I can find a link to buy the phone in the UK?"
I got this in response:
"Dear {redacted},
Thank you for contacting ASUS Support and for your interest in our products.
Unfortunately, ASUS and ROG mobile handsets are currently no longer on sale in the UK.
For any further enquiry, please contact the UK PR team at: [email protected]
If you need any further assistance, please do not hesitate to contact us. "
So I'm not sure what is going on...
Torn_Darkness said:
So I emailed asus about this:
"Hi there,
It has been stated that the zenfone 7 pro is due to launch in Europe today (01/09/2020).
Could you tell me where I can find a link to buy the phone in the UK?"
I got this in response:
"Dear {redacted},
Thank you for contacting ASUS Support and for your interest in our products.
Unfortunately, ASUS and ROG mobile handsets are currently no longer on sale in the UK.
For any further enquiry, please contact the UK PR team at: [email protected]
If you need any further assistance, please do not hesitate to contact us. "
So I'm not sure what is going on...
Click to expand...
Click to collapse
Thanks for that.
I reckon I may order it from the Alza website, exciting times!
Just perhaps holding off just in case a better price/sooner available option becomes available... Though can't seem to find any at all!
I'm interested in this phone too and only link I have found is the Alza one. I'm tempted by it but currently on a OnePlus, I'm not sure how big the development community will be in comparison. I'd also like to see if anyone comes up with a decent GCam port first.
Keep us updated on whether you decide to order from Alza and your experience with that site.
will it come out from Wondamobile?
crumble6 said:
I'm interested in this phone too and only link I have found is the Alza one. I'm tempted by it but currently on a OnePlus, I'm not sure how big the development community will be in comparison. I'd also like to see if anyone comes up with a decent GCam port first.
Keep us updated on whether you decide to order from Alza and your experience with that site.
Click to expand...
Click to collapse
I'm in communications with Arnova8G2, a developer of Gcam and they said "I have the zenfone 6 and it is very good with gcam, zenfone 7 pro already works with gcam 7.3 and more" - so based of this response I'm definitely gonna pre order the Zenfone 7 Pro! I think gcam on it will make it the perfect phone!
As for development, I've reached out on zenfone 6 thread and HavocOS. Which is inspiring that there's some good roms available for that device at least. Though worst case scenario, I'd be happy with rooted stock and gravitybox - which is my current setup for Xperia 1 ii.
Alza says "expected 14th September" but that would also mean shipping from Prague to UK for me. Could be earlier therefore, or later. I'll be preordering soon I reckon.
salespalace said:
will it come out from Wondamobile?
Click to expand...
Click to collapse
Hmm unsure. So far I've only seen Alza sell it, nowhere else!
I've ended up just buying a mint condition oneplus 7t pro on ebay for around the same price of this phone. It does what I want and was easy to find.
Torn_Darkness said:
I've ended up just buying a mint condition oneplus 7t pro on ebay for around the same price of this phone. It does what I want and was easy to find.
Click to expand...
Click to collapse
To be fair, that's a very good shout.
I had the oneplus 7 Pro prior to my current xperia 1 ii. It was a great phone, active rom development, loved the pop up camera and the gcam port made it a pleasure to take snaps with. My only slight gripe with it was the curved screen, I just wasn't a fan of it, but all in all a great phone.
As much as I love the Xperia there's just something not quite right for me about it. I know it's camera possibilities is one of its main features, but I miss the gcam and apparently (after speaking with the dev) hard to get working.
I love the flip camera on the Zenfone and do miss a 90hz display, plus with a likely more active rom community I'm gonna sell this and basically switch at no/little cost.
Hey guys, I'm presuming Alza only ships to the UK?
CVonV said:
Hey guys, I'm presuming Alza only ships to the UK?
Click to expand...
Click to collapse
Nagh they're based in Czech Republic and seem to ship to a few EU counties (see attached)
cd993 said:
Nagh they're based in Czech Republic and seem to ship to a few EU counties (see attached)
Click to expand...
Click to collapse
Ahhh cheers. Does VAT apply to all countries it ships to? Sorry I'm from Australia and don't know how it works over there. I'm thinking of having it shipped to a friend in either UK or Germany and have them ship it to me.
CVonV said:
Ahhh cheers. Does VAT apply to all countries it ships to? Sorry I'm from Australia and don't know how it works over there. I'm thinking of having it shipped to a friend in either UK or Germany and have them ship it to me.
Click to expand...
Click to collapse
Hmm I presume so, it certainly showed in my pre order invoice.
Perhaps best check with them to confirm.
Good luck!
For French users only,
The Zenfone 7/7 Pro is only available on LDLC.com and official Asus store page. 699€ for the vanilla variant and 799€ for the Pro.
https://www.ldlc.com/recherche/zenfone 7/
https://eshop.asus.com/fr-FR/smartp...asus.com&utm_campaign=bouton-acheter-zenfone7
I've just preordered from here, a German site. Let's hope it makes it's way safely to me in the UK!
https://www.alternate.co.uk/ASUS/ZenFone-7-Pro-Cell-phone/html/product/1665534?
cd993 said:
I've just preordered from here, a German site. Let's hope it makes it's way safely to me in the UK!
https://www.alternate.co.uk/ASUS/ZenFone-7-Pro-Cell-phone/html/product/1665534?
Click to expand...
Click to collapse
Any reason why you went with this site over Alza?
It's my girlfriend's birthday next weekend and she wanted a new iPhone. Now I've ordered here that (albeit a bad time as iPhone 12 will be out soon) I feel like I need to upgrade my 3 year old handset! ?
Think I'm settled on getting the ZenFone now, it ticks all the boxes for me.
Also, as no official UK release, I presume it will be shipped with EU charger?
crumble6 said:
Any reason why you went with this site over Alza?
It's my girlfriend's birthday next weekend and she wanted a new iPhone. Now I've ordered here that (albeit a bad time as iPhone 12 will be out soon) I feel like I need to upgrade my 3 year old handset! ?
Think I'm settled on getting the ZenFone now, it ticks all the boxes for me.
Also, as no official UK release, I presume it will be shipped with EU charger?
Click to expand...
Click to collapse
I wished to use PayPal on this occasion and they accepted it.
They mention that they'll include an UK adapter, hopefully they actually will but no biggy if not!
cd993 said:
I've just preordered from here, a German site. Let's hope it makes it's way safely to me in the UK!
https://www.alternate.co.uk/ASUS/ZenFone-7-Pro-Cell-phone/html/product/1665534?
Click to expand...
Click to collapse
According to their customer service they're due to receive it in the next couple days (9th September).
Will keep you posted. So far excellent customer service.
It's now arrived at Alternate!
https://www.alternate.co.uk/html/product/1665534
cd993 said:
It's now arrived at Alternate!
https://www.alternate.co.uk/html/product/1665534
Click to expand...
Click to collapse
Awesome! Looking forward to seeing some GCam samples when people start receiving their new handsets.
Hello everyone, excellent day everyone first of all.
I stop by here to ask your opinions about the Google Pixel 7 Pro, I come from a huawei p50 pro without google services (which many apps did not work or had to use emulators) and a software where (they pay more attention to those from china than in the global version)
I would like to ask your opinions about the pixel 7 pro, bug, how is the battery issue going, how long does it take to charge the battery, performance and camera, how is the guarantee verified and if it is purchased on amazon how is it managed, I would like honest opinions since it is a model that I would like to try
kayserxx said:
how is the guarantee verified
Click to expand...
Click to collapse
Do you mean the manufacturer warranty? It's 1 year from the date purchased new and is tracked by the device serial number. The terms in your region may be different as local and national laws apply.
kayserxx said:
and if it is purchased on amazon how is it managed
Click to expand...
Click to collapse
How is what managed? If you're talking about the warranty, I would assume that it works the same way; a new device would have the 1 year warranty. I would advise buying direct from Google if you have the option, though.
V0latyle said:
I understand, could you tell me about your experience with the pixel 7 pro please?
Click to expand...
Click to collapse
Please check your post formatting, your message is quoted as mine.
I do not own a Pixel 7. I own a Pixel 5, and I'm just offering general perspective that isn't specific to the device