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My company standard for pda's is the crackberry. However, I was able to connect to our exchange server with my ATT Tilt. I believe that our IT dept has now enabled some security feature that will not allow my phone to connect to the server anymore.
Using WM 6.1
Any ideas?
it sounds like the server cert is invalid. you can get more information on the error using activesync to set up the server source.
anyway, your it geeks must give you a copy of the server cert (.cer file). They can export it, and you can use activesync to put it onto your device
Thanks for the help. They've now established a "pilot" program for WM6, so I don't know if they'll actually give me a copy of the server cert. I was able to copy the cert that was assigned to my PC and install it on my device, but still no dice. It was installed as an Intermediate and not a root. I don't know if that makes a difference or how/if it can be changed if it does.
Im not sure either. It would take the it geeks about 30 seconds to generate the .cer file. I had the same problem as you, so I exported the certificate from my server, stuck it onto my htc cruise using activesync, then using file explorer, navigated to the .cer file, clicked on it, and it worked.
The certificate I exported was the exact on that was imported to iis.
thanks again.
For some reason the cert from the server is not working. Could you check to see if yours was installed as a root or an intermediate when you get a chance?
This is going to be a HUGE bummer if I have to get a crackberry.
to get the cert:
1) on the server where iis is running, run mmc
2) add the certificate snap-in referencing the local computer.
3) navigate to Personal or Trusted Root certificates (depending if your cert is self-signed or from a CA), find the cert that was used for the iis web service that is running OTA, right click on it, then select export (.der format will be ok).
4) have the it geeks give this file to you.
5) using activesync, move it to you device.
6) using file explorer on the device, navigate to where the .cer file is, then click on it.
7) thats it.
Step 4 is the problem. I don't think I'll get the cert from IT because I'm not part of the pilot program. This was a recent change that required certificates to crack down on renegades like me.
I guess I'll have to wait until they roll out the corporate wide program.
Oh well, Crackberry here I come.
Thanks again for the info.
Does anyone know how an exchange serve tells the difference between remote access from a desktop and remote access from a handheld?
The address is really different. webmail is at www.yourdomain.com/exchange, which over the air activesync is www.yourdomain.com/?something? (im not sure exactly). The ppc activesync program knows what to append to the end of your url to activate the correct application pool on the server.
My Fuze auto configures for yahoo and goes to a imap.mail.yahoo.com server, it works like an IMAP champ.
I then configure my Outlook for the same settings and I keep getting the UserName/Password entry box. I know I have the settings the same as the phone and the correct username/password.
Any tips? Imap for my Yahoo would be awesome on Outlook.
I am kind of answering my own question here. Looks like Imap Yahoo has a way to verify an id of the device type before it allows connection. So apparently wm6.1 mail app sends what it needs to Yahoo Imap Mobile but Outlook does not.
Damn, I was looking at doing that as well. I hope they open it up!
Hi,
Surely there must be a way to fake this via Outlook, anyone?
Not that I have ever found. I made a full conversion over to Gmail as a result and low and behold it was a huge pain in the ass and I now have to monitor two email addresses.
Hey,
Thanks for the reply. From what I understand, Yahoo servers require a specific, but non-standard IMAP command to be sent before login is done. The command is: “ID ("GUID" "1")”. Rumor is that its easy to modify the client to send it. Mutt and Mozilla Thunderbird already have a modded version. Furthermore, YPOPSs! and FreePOPs also use this command.
Can anyone provide some insight as to how we would go about modifying the connection string Outlook uses?
I guess this would be similar to configuring your browser to present itself as a different client - something that is very easily done.
Thanks!
I would also strongly appreciate a solution for this...
Somehow it should be possible to make "desktop Outlook" behave like its mobile counterpart. At least as an option...
I have found this on the web describing the issue:
http://en.wikipedia.org/wiki/Yahoo!_Mail#Free_IMAP_and_SMTPs_access
Does someone know how to incorporate the sending of the described ID string into Outlook as well as it seems to be present in the mobile version??
jean-luc said:
I would also strongly appreciate a solution for this...
Somehow it should be possible to make "desktop Outlook" behave like its mobile counterpart. At least as an option...
I have found this on the web describing the issue:
http://en.wikipedia.org/wiki/Yahoo!_Mail#Free_IMAP_and_SMTPs_access
Does someone know how to incorporate the sending of the described ID string into Outlook as well as it seems to be present in the mobile version??
Click to expand...
Click to collapse
Actually Yahoo IMAP does not recognize ur phone/pc..
If u want it to use on pc pl make sure that u selected download only headers option then only it wroks
jean-luc said:
I would also strongly appreciate a solution for this...
Somehow it should be possible to make "desktop Outlook" behave like its mobile counterpart. At least as an option...
I have found this on the web describing the issue:
http://en.wikipedia.org/wiki/Yahoo!_Mail#Free_IMAP_and_SMTPs_access
Does someone know how to incorporate the sending of the described ID string into Outlook as well as it seems to be present in the mobile version??
Click to expand...
Click to collapse
ok .
psolunke said:
Actually Yahoo IMAP does not recognize ur phone/pc..
If u want it to use on pc pl make sure that u selected download only headers option then only it wroks
Click to expand...
Click to collapse
This is NOT true. I have tried downloading only headers and still the same problem: On the PC Outlook fails to connect correctly to the IMAP server due to the problem described on the page I have linked to above.
With mobile Outlook on the phone downloading headers as well as content via IMAP works perfectly.
I agree with Jean Luc. When using a mobile device to access the Yahoo IMAP server, any and all options work as they should. However, when using Outlook via non-mobile computer, it doesn't work.
Clearly Yahoo has implemented a filter on the connection string Outlook is sending to prevent users from using IMAP. I believe the fix should be relatively easy. Can anyone provide some insight on this?
jean-luc said:
This is NOT true. I have tried downloading only headers and still the same problem: On the PC Outlook fails to connect correctly to the IMAP server due to the problem described on the page I have linked to above.
With mobile Outlook on the phone downloading headers as well as content via IMAP works perfectly.
Click to expand...
Click to collapse
bump from the ages for a damn solution!
MS Technical info found...need help applying
Just happened to be searching more generally for this myself today for my desktop Outlook having got used to IMAP on my WM6.5.3 Energy ROM and wanting better that 'leave mail for x days' POP3 options (Specifically I want my desktop sent items to sync up to Yahoo mail like then do when sending from my phone so in and out boxes are all in 1 place)
Found this MS Technical info page that seems to give all the info needed on how to get Outlook to send custom properties, it's just I don't have enough knowledge of RegEditing to get this right ;(
Changes to custom properties in Outlook - http://support.microsoft.com/kb/907985
Scroll down to just over half way on the page and start reading from 'Not recommended: Use the AllowNamedProps registry key'
That suggests you can edit your CurrentUser registry values to permanently send pre values as part of each recieve something along:
[HKEY_CURRENT_USER\Software\Microsoft\Office\11.0\Outlook\AllowedNamedProps\{00020329-0000-0000-C000-000000000046} "Kind"=dword:00000000 "ID"=dword:00000001
???
Although I presume that the {000...00046} GUID is Machine or User specific and that's the bit I'm not sure what to set for my install, think I worked out the other bits.
Anyone with better Windows Registry knowledge able to help out?
Found working Yahoo IMAP 'incoming' proxy
In my continued searches I came across the following IMAP proxy which acts between Outlook and Yahoo to insert the necessary GUID 1 string as part of it's call to Yahoo's server, and would do that same for any other IMAP capable client at http://www.ameir.net/blog/archives/43-Yahoo!-Mail-IMAP-Proxy.html
Using the Windows download of this tool on Windows 7 with Outlook 2003 (Odd combination I know!) I was able to get Yahoo IMAP email and all folders to appear within Outlook where I thought I was onto a real winner!
Unfortunately it looks like either the proxy or my setup didn't fully support 2 way IMAP as I wasn't able to drag any local email up into the IMAP account as I should have been able to do.
It did however allow me to pull down server copies of Sent items from both Yahoo Webmail 'Sent' and WM Device 'Sent Items' folders and just drag and drop them into my normal Outlook default Sent Items so those were all together again.
Setup was pretty simple for what I got working:
1) Download and unzip the file in the Windows archive from that page above
2) Run the .exe included with those extracted files to open a DOS window running the proxy
3) In Outlook configure a new IMAP email account but set incoming IMAP to 'localhost' then in advanced settings make sure incoming port is 3490. Setup all other fields as you'd normally expect and with Yahoo normal SMTP server address.
4) Outlook will add a new tree for that account in left hand 'Mail Folders' view, just click around and explore. If no sub folders appear right click on root and choose 'Update Folders'
Hope that helps someone, and as code for this proxy is open source maybe someone could work out how to embed this customisation direct within Outlook so IMAP should then work fully 2 way?
Will keep my fingers crossed someone with suitable skills sees this thread as would really like to move into an IMAP world now I know how much better than POP3 it is!!!
A special thanks to Howshall for the research!
I have tried adding those registry entries in an effort to get Outlook to send the custom command, but it doesn't seem to be sending it when looking at the outgoing packets. Can anyone offer some insight? Thanks.
I am trying to setup a WP7 Outlook, but it won`t connect to a company Exchange Server.
Always getting error- Error code: 80072EE7.
I have read on web that certificates needs to be installed on wp7. I did it, but no luck.
I used to synch this exchange account on my HTC Evo 4G.
Any ideas how to fix issue?
I wish WP7 had a better way to load self-signed certificates.
Best way to install a cert is to e-mail it to yourself using a Gmail account, set up the Gmail account on WP7, open the e-mail and the resulting certificate attachment, and then install the certificate.
Thanks for response,
But,
Everywhere on web people talking about certificates and no one says which particular cert needs to be installed.
I tried with verisign, Microsoft root authorication and other kind public certificates. But issue still persist.
Who knows where can I get the exact certificate from?
Also make sure you are putting in the local domain
(whateveryourdomain.local)
It is required for WP7 unless your username has the domain in it.
For cert... here is what one user said...
1. went to google chrome on my desktop, spanner, options, under the hood, manage certificates.
2. go trusted root certificate authorities.
3. found the certificate from our server.
4. exported it as a DER encoded binary X.509 (.cer) file to the desktop
5. emailed it to my godaddy account on my WP7 phone.
6. clicked on the link installed it AND THEN created the outlook account on my WP7 phone.
IT IS IMPORTANT TO NOT HAVE ANY OUTLOOK ACCOUNTS ACTIVE WHEN INSTALLING THE CERTIFICATE.
thanks for all your help guys!
yes, sure I have local domain:
\whatever - this is what i used on android outlook settings.
how to know which one is our server certificate?
in WP 7 though you don't need a slash. just the domain name when it asks for it.
For the cert... can you get to your mail server via web mail?
For ours in IE9, i just click the lock by the address bar and hit view certificate. Also if you know your Exchange admin, ask him to send it to you via the hotmail account. they you can just click on it and install it.
I believe we do not use any certificate. probably we use public certificates. i do not see lock next to address bar.
Does you host require on device encryption?
Does your company provide instructions for other phones? I may be able to tell you or translate them to how it works in windows phone.
No lock? go to advanced in account and uncheck ssl. I think its on by default.
If that doesn't work pm me the the web outlook address an i can tell u if there is one on there at least.
still cannot synch my outlook account. is there any new ideas?
The only thing left i can say is talk to your exchange admin / tech support. All the settings seem correct for a normal setup. Maybe they are using on device encryption... the only thing that windows phone really doesn't support for exchange, or maybe there is a setting we don't know that they will tell you.
The questions to ask are -
Does it require on device encryption?
Is the certificate required the same one outlook webmail uses as that is the one i walked you through installing?
Is the mail server address the same as outlook webmail minus the owa?
What is the local domain of the mail server? (that is different then the mail server address in most cases)
Does the username have to be whole email address? domain\username? or just username
Does the exchange admin have to add my phone?
Hope that helps get your questions answered.
I need some help also. I had my exchange account on my phone until my comp did server upgrades. This knocked me off as they say this will only support Blackberry and iPhone, don't ask me why. So I was able to setup my exchange account on my Android Epic 4g after trying for a week, as I figured if an iPhone can access it my Android should also. But I have tried the same settings from my Android phone on my WP7 and no luck.
After reading this it looks like I need to follow the above mentioned steps to manually add a sec cert to get it working just right?
I really want my exchange account on my WP7, sucks trying to be on the phone and not be able to download attachments cause you are talking on the phone that gets the email.
Any help would be great!
Did you mean to include a URL or two in there? Anyhow, setting up WP7 to work with Exchange should be pretty easy, although I'm not sure it will do EAP with anything older than 2007 (though IMAP on older servers will work fine). Both of my phone's synced Exchange accounts were set up easily and automatically by just telling it to add the email address; it found the servers and automatically configured the accounts.
black06c230 said:
I need some help also. I had my exchange account on my phone until my comp did server upgrades. This knocked me off as they say this will only support Blackberry and iPhone, don't ask me why. So I was able to setup my exchange account on my Android Epic 4g after trying for a week, as I figured if an iPhone can access it my Android should also. But I have tried the same settings from my Android phone on my WP7 and no luck.
After reading this it looks like I need to follow the above mentioned steps to manually add a sec cert to get it working just right?
I really want my exchange account on my WP7, sucks trying to be on the phone and not be able to download attachments cause you are talking on the phone that gets the email.
Any help would be great!
Click to expand...
Click to collapse
Did they post instructions on what was needed to get an iphone on it? Should be similar with windows phone. For the cert, once you get it, email it to your hotmail and open it. THat will install it.
ROCOAFZ said:
in WP 7 though you don't need a slash. just the domain name when it asks for it.
For the cert... can you get to your mail server via web mail?
For ours in IE9, i just click the lock by the address bar and hit view certificate. Also if you know your Exchange admin, ask him to send it to you via the hotmail account. they you can just click on it and install it.
Click to expand...
Click to collapse
once i click the lock and see the cert. how do i get it to send it in an email?
---------- Post added at 11:22 PM ---------- Previous post was at 11:16 PM ----------
ROCOAFZ said:
Did they post instructions on what was needed to get an iphone on it? Should be similar with windows phone. For the cert, once you get it, email it to your hotmail and open it. THat will install it.
Click to expand...
Click to collapse
other co-workers have their iphone's working just fine. I will get a hold of one and see if any settings in there make it work.
but again i got it setup on my android phone without much issue and those same settings won't work on my WP7. it errors about the cert.
as stated I can click the lock and view the cert from web access but how do I email it to myself? i don't see a export option.
lastly, they block any IP but intranet IPs to access the mail.companydomain.com so the cert from there may not even help?!?!?
to access mail from home/laptop i have outlook setup so no need to access via the web.
any help you can give to get this working would be great!! and yes IT won't give my squat.
Have you tried manual setup. That's what mine requires. I put in my email address and password but it never gets it. I then click on manual and add
Login name: whatdoyaknow
Domain: ad.xxx.com (actually mine is more complex than that, but start with ad.)
Server: exchange.xxx.com (again more complex)
I need certificates for most things, but this seems to work ok.
Actually I still have problems getting WM6.5 to connect, but WP7 goes ok with the above.
As an administrator, I am maintaining a network of different servers.
In emergencies, it is good to access the servers thru the pda or tablet.
Sometimes I want to access the file structure of a machine and sometimes get RDP access for a quick lookup or fix.
Of course for both task there are plenty of apps for android available.
But the best would be an app where I can select if I want to have directory/HD- or RDP-access of a particular machine.
Up to now I have to have two apps for this and have to setup the same list of the servers, ip's, username and password on both apps.
So for the sake of comfort, I would love to do this all thru the same app/serverlist, p.ex. a long klick on a server and you can chose the relevant access mode.
I have a personal Honor 8 device I use to access my company email. They use Duo Mobile software to authenticate before allowing this.
After upgrading to Nougat 7.0, I am unable to access email (using the Outlook app). I get a message saying that I need full disk encryption turned on. I don't see this as an option anywhere in my Settings. I do have a strong password set to be used.
Do I need to enable File Based encryption at this stage? I am trying to do this and do not see the option to convert to File Based encryption even after turning on Developer Options by the way.
Has anybody else run into this issue? Any guidance - I am dead in the water without being able to access my email.
Thx
AK
I remember I had a problem with my e-mail but I'm not 100% certain that it was the same issue. But try to remove all your screen locks including finger print and try again.
Ihaveatattoo said:
I remember I had a problem with my e-mail but I'm not 100% certain that it was the same issue. But try to remove all your screen locks including finger print and try again.
Click to expand...
Click to collapse
Thanks for the response. However in order to enable Corporate Email, Outlook asks for a password to be in place. Therefore I cannot remove all screen locks.
The problem seems to be that the authenticating software (Duo Mobile) is looking for two things on the device. One is that full disk encryption is explicitly enabled. The other is that the setting to "Require password at Startup" is enabled. Neither of these options are availalble on the Honor 8. Their support says that encryption is on by default and therefore there is no setting for it.
akatti said:
Thanks for the response. However in order to enable Corporate Email, Outlook asks for a password to be in place. Therefore I cannot remove all screen locks.
The problem seems to be that the authenticating software (Duo Mobile) is looking for two things on the device. One is that full disk encryption is explicitly enabled. The other is that the setting to "Require password at Startup" is enabled. Neither of these options are availalble on the Honor 8. Their support says that encryption is on by default and therefore there is no setting for it.
Click to expand...
Click to collapse
Further, I looked at turning on the new File Based Encryption that is part of Nougat. There are how-to's that discuss this, where you have to turn on Developer Options to do so. However, on the Honor 8, even after turnin on Developer Options, there is no option to "Convert to File Based encryption" available. If you search in Settings, it shows this option, but upon clicking on that option from the Settings Search results, it just takes you into Developer Options and there is no setting to enable File Based encryption.
Nvm this, poor reading comprehension on my part
I have no issues using Gmail's Exchange client to connect to my corporate email. It sounds like it's not a Nougat or Android problem, it's a Duo Mobile problem
I had the same problem.
Switched to the app Nine. It is a one-time purchase and its security model is app-wide instead of device-wide.
Have you tried it yet?
Telperion said:
I have no issues using Gmail's Exchange client to connect to my corporate email. It sounds like it's not a Nougat or Android problem, it's a Duo Mobile problem
Click to expand...
Click to collapse
The company whose email I need to get to has only enabled Outlook as a client - therefore using other email clients (such as the Gmail app) is not an option unfortunately.
akatti said:
The company whose email I need to get to has only enabled Outlook as a client - therefore using other email clients (such as the Gmail app) is not an option unfortunately.
Click to expand...
Click to collapse
To the best of my knowledge as long as you have the correct server credentials, you can use any client. For example, my credentials:
Server: subdomain.website.com
Domain\Username: test\Telperion
Port: 443
Security type: SSL/TLS
I can connect using Gmail's Exchange client, Outlook for Android, Nine, native Huawei email client, etc. While everyone's setup is different, if you're able to log in using the Outlook client, theoretically there's nothing to prevent you from using the same credentials in a different client.
That was my not my experience.
My company's Outlook server is configured to require device-level encryption for mobile devices with complex passwords. On my Nexus 6p, Outlook for Android did not work, with the error that it "did not support the encryption required". Also, I could not use fingerprint authentication on the device, and required a 8-digit unlock code. Not just for Outlook, mind you -- any time I wanted to unlock the phone.
OWA (Outlook Web App) for Android worked fine, but it supports neither push nor notifications, rendering it utterly useless. OWA is, as far as I can tell, just a shell containing an HTML rendering engine that reflows the web app.
The only reason CloudMagic (and potentially Nine) worked for me is that CloudMagic (and I think Nine) have device-level encryption on their server (?). The end-user provides credentials for their server to log in, download the email, and act as an intermediary.
Telperion said:
To the best of my knowledge as long as you have the correct server credentials, you can use any client. For example, my credentials:
Server: webmail.website.com
Domain\Username: test\Telperion
Port: 443
Security type: SSL/TLS
I can connect using Gmail's Exchange client, Outlook for Android, Nine, native Huawei email client, etc. While everyone's setup is different, if you're able to log in using the Outlook client, theoretically there's nothing to prevent you from using the same credentials in a different client.
Click to expand...
Click to collapse
biogon said:
That was my not my experience.
My company's Outlook server is configured to require device-level encryption for mobile devices with complex passwords. On my Nexus 6p, Outlook for Android did not work, with the error that it "did not support the encryption required". Also, I could not use fingerprint authentication on the device, and required a 8-digit unlock code. Not just for Outlook, mind you -- any time I wanted to unlock the phone.
OWA (Outlook Web App) for Android worked fine, but it supports neither push nor notifications, rendering it utterly useless. OWA is, as far as I can tell, just a shell containing an HTML rendering engine that reflows the web app.
The only reason CloudMagic (and potentially Nine) worked for me is that CloudMagic (and I think Nine) have device-level encryption on their server (?). The end-user provides credentials for their server to log in, download the email, and act as an intermediary.
Click to expand...
Click to collapse
When adding my corporate exchange email to Gmail, Gmail is activated as a device administrator with permissions to:
Erase all data
Set password rules
Monitor screen-unlock attempts
Lock the screen
Set lock-screen password expiration
Set storage encryption
Disable cameras
I'm not using webmail, I'm using Exchange ActiveSync. Device policy forces me to have a lock screen pin or password, but I can still fingerprint unlock it. It sounds as if your respective Exchange servers aren't configured properly, because all of the security that they're requiring can be mandated through ActiveSync and Gmail's device administration service.
t
Telperion said:
It sounds as if your respective Exchange servers aren't configured properly, because all of the security that they're requiring can be mandated through ActiveSync and Gmail's device administration service.
Click to expand...
Click to collapse
Is Exchange ActiveSync different from Office 365's Exchange?
When I asked IT about local ActiveSync, they said that they don't support it, just Office 365 on Shibboleth.
Then again, I couldn't get a Chromebook to connect to the WiFi network here due to some misconfiguration in their Cisco router's PEAP setup, so I wouldn't be surprised.
biogon said:
Is Exchange ActiveSync different from Office 365's Exchange?
When I asked IT about local ActiveSync, they said that they don't support it, just Office 365 on Shibboleth.
Click to expand...
Click to collapse
Different back end, same capabilities. Exchange ActiveSync is a site-hosted server, Office 365 is a cloud-hosted version. On a local Exchange server, your IT department will have set up a local domain and you will have a user account in Active Directory (domain\Telperion). In Office 365, your user account is your email address ([email protected]) and there is no domain mapped that you have to configure. Once you know this, you can piece together the way to configure it.
The biggest challenge is that IT typically won't mess around with supporting mobile device configuration ("I don't know Android"), and Microsoft tutorials don't give clear instructions ("I don't know Android"). Android tutorials say "I don't know Microsoft" so you end up having to piece things together from multiple sources online.
See attached tutorial, it's very easy once you know what to do.
Add new account from device Accounts menu
Choose 'Exchange' with the Gmail logo
Enter your corporate email address, don't hit next, hit "Manual Setup"
Choose 'Exchange' as the account type
Make sure your email is entered in "domain\username" field
Enter password
Server for Office 365 is "outlook.office365.com"
Port 443
Set security to "SSL/TLS"
From there it should handle all the rest of the configuration.
biogon said:
I had the same problem.
Switched to the app Nine. It is a one-time purchase and its security model is app-wide instead of device-wide.
Have you tried it yet?
Click to expand...
Click to collapse
Thanks. Tried Nine. Works the same way as Outlook so far. In other words, setting its policy to only apply to the app doesn't make a difference in how Duo Mobile (the two factor authentication checker) continues to insist the device be encrypted and have the setting "Require password on startup" be turned on.
Telperion said:
Different back end, same capabilities. Exchange ActiveSync is a site-hosted server, Office 365 is a cloud-hosted version. On a local Exchange server, your IT department will have set up a local domain and you will have a user account in Active Directory (domain\Telperion). In Office 365, your user account is your email address ([email protected]) and there is no domain mapped that you have to configure. Once you know this, you can piece together the way to configure it.
The biggest challenge is that IT typically won't mess around with supporting mobile device configuration ("I don't know Android"), and Microsoft tutorials don't give clear instructions ("I don't know Android"). Android tutorials say "I don't know Microsoft" so you end up having to piece things together from multiple sources online.
See attached tutorial, it's very easy once you know what to do.
Add new account from device Accounts menu
Choose 'Exchange' with the Gmail logo
Enter your corporate email address, don't hit next, hit "Manual Setup"
Choose 'Exchange' as the account type
Make sure your email is entered in "domain\username" field
Enter password
Server for Office 365 is "outlook.office365.com"
Port 443
Set security to "SSL/TLS"
From there it should handle all the rest of the configuration.
Click to expand...
Click to collapse
Thanks for the detailed message. Tried the above.
When I left the server be the default server name (derived from my email address), I got a "Certificate is not valid" error. I had "None" as the certificate.
After I changed the server name to be outlook.office365.com as mentioned in your instructions above, I now get a "Can't connect to server" message.
I did recheck my steps. Not sure why Gmail fails to connect. Any suggestions on where to look?
akatti said:
Thanks for the detailed message. Tried the above.
When I left the server be the default server name (derived from my email address), I got a "Certificate is not valid" error. I had "None" as the certificate.
After I changed the server name to be outlook.office365.com as mentioned in your instructions above, I now get a "Can't connect to server" message.
I did recheck my steps. Not sure why Gmail fails to connect. Any suggestions on where to look?
Click to expand...
Click to collapse
Those instructions are for Office 365, it sounds like yours is hosted.
Telperion said:
Those instructions are for Office 365, it sounds like yours is hosted.
Click to expand...
Click to collapse
I checked the settings for Outlook Web on my PC and it is an Office 365 account. I updated by Gmail settings to match (Server: outlook.office365.com, Port: 993 and Security: SSL/TLS although on the PC it was just TLS). Get a message saying "Couldn't open connection to server".