[Completed] Galaxy S5 - XDA Assist

Hi
I have Galaxy S5 (Verizon). Kid in home was playing with the phone and attempted several time on key lock pattern and phone got locked out. Now its asking for Back up PIN to unlock and unfortunately I don't remember back up PIN. I had only 10 attempts and I have used 9. 1 more attempt will do factory reset and I dont want to loose the data, Is there any expert here to help me to resolve this issue. Help will be greatly appreciated.
Thank you.

XDA Visitor said:
Hi
I have Galaxy S5 (Verizon). Kid in home was playing with the phone and attempted several time on key lock pattern and phone got locked out. Now its asking for Back up PIN to unlock and unfortunately I don't remember back up PIN. I had only 10 attempts and I have used 9. 1 more attempt will do factory reset and I dont want to loose the data, Is there any expert here to help me to resolve this issue. Help will be greatly appreciated.
Thank you.
Click to expand...
Click to collapse
Hello there! Welcome to XDA!
First register an XDA account (so you can ask in the proper forum)
then, you may ask for help here: (see below)
Verizon S5 Q&A, Help & Troubleshooting
Your device experts are located there....(You will have a much better chance of getting help there)
Also, here is the Main Verizon S5 Area just in case:
http://forum.xda-developers.com/verizon-galaxy-s5
Always Remember to use the Search...
Thank you! Hope this help!

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Hello and thank you for using XDA Assist.
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XDA Visitor said:
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XDA Visitor said:
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Hello there! Welcome to XDA!
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Hello. This Device (SCH-R740C) is my little brothers old cricket device. He uses it with kik and things over wi-fi, we cancelled our cricket service. (they are not a help anyway) but he locked himself out. How would I get to the screen to factory reset it? (Nothing of importance is on the device)
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