Having problems updating my Nexus 5 to Marshmallow - Nexus 5 Q&A, Help & Troubleshooting

I wanted to update my nexus 5 to marshmallow OTA, so I went and checked for system updates and downloaded the next update for it which I think is LMY48I. After downloading the update I press restart and install. So after shutting down the and the Google boot logo shows it says updating system for a little while then it says error. What is the problem and how can i fix it?

Is the phone running an unrooted stock rom with stock recovery?

Yes
And thanx

Yes
Sent from my Nexus 5 using XDA Forums

Strange. Maybe backup your data and flash a stock ROM using fastboot commands?

Okay but I tried sideloading updates through fastboot commands but it doesn't recognize my phone once I go bootloader mode so will it work for stock rom? And it also says I need to update my adb where can I find the latest?

Related

Updating Nexus 5 to 5.1 from 5.0.1

Hello All, I have a rooted Nexus 5 with custom recovery. I need to update the same to 5.1 but since I am rooted I am unable to do the same through OTA updates. Can someone please point me out to the instructions to update the same? I tried a few things from online but it did not help. Which will be the best solution to update the android version without losing the root and the data on the phone? I will be really appreciative if someone can help me with the same.
Just unroot, install the ota and reroot on 5.1. You might have to lose the custom recovery but it's easy to install it back
Sent from my Nexus 5 using XDA Free mobile app
giri26 said:
Hello All, I have a rooted Nexus 5 with custom recovery. I need to update the same to 5.1 but since I am rooted I am unable to do the same through OTA updates. Can someone please point me out to the instructions to update the same? I tried a few things from online but it did not help. Which will be the best solution to update the android version without losing the root and the data on the phone? I will be really appreciative if someone can help me with the same.
Click to expand...
Click to collapse
5.0 will check recovery and overwrite twrp if your not rooted. Download latest SuperSU and place on sd. Boot to boot loader/fastboot. Fastboot flash recovery recovery.IMG. then fastboot boot recovery.IMG. then when twrp boots, flash SuperSU. Reboot
jumper62 said:
Just unroot, install the ota and reroot on 5.1. You might have to lose the custom recovery but it's easy to install it back
Sent from my Nexus 5 using XDA Free mobile app
Click to expand...
Click to collapse
how do I unroot. Do I have to wipe all data and flash stock?
Use this
http://www.wugfresh.com/nrt/
Sent from my Nexus 5 using XDA Free mobile app
giri26 said:
Hello All, I have a rooted Nexus 5 with custom recovery. I need to update the same to 5.1 but since I am rooted I am unable to do the same through OTA updates. Can someone please point me out to the instructions to update the same? I tried a few things from online but it did not help. Which will be the best solution to update the android version without losing the root and the data on the phone? I will be really appreciative if someone can help me with the same.
Click to expand...
Click to collapse
download the factory image and you can use the flash-all.bat in the factory 5.1 image as long as you remove the -w. The -w is what tells it to wipe. Once that is done, you will be on 5.1 and you can then re-root by booting into a custom recovery (fastboot boot recovery.img) and installing the root.zip from there. That will get your root back.
Thanks everyone for the help. I was able to successfully install the update and re-root the device using the wugfresh toolkit.
See OTA help desk thread on General forum.

How to install 5.1.1 without losing data...

Hey Guys,
My N5 is currently running android 5.1 and I want to upgrade to 5.1.1. My phone also shows that the OTA update is available but I am currently rooted and running TWRP. A quick google research showed me that I can´t install an OTA update while being on TWRP. Is there any other way to update my phone to 5.1.1 without losing my data?
Greets
I have this exact same question. I was going to try and use fastboot with the system image and recovery and then take the ota update. Not sure if that will work.
I got impatient, so i downloaded the factory image from the web for the version of my phone (lmy47d). I extracted the system.img and recovery.img and flashed them with fastboot as stated here -> http://forum.xda-developers.com/goo...orial-applying-ota-update-stock-root-t2976556
Rebooted the phone and then applied the OTA update. Phone is updating the apps after boot. So far seems ok.
Thank you I will try it out later
You don't lose data by default? At least not for me

[Q]Cannot OTA updates after rooting

I have had an issue where I cannot receive OTA updates. Whenever I check for updates the reply is: Software up to date as of <date,time>
I have rooted my tablet using the fastboot method however I originally accidentally flashed the OS to blank and softbricked my tablet. After installing the 5.0.1 factory image and installing it using fastboot, I then used CWM recovery to install SuperSU.zip to root the device, after doing this I could receive OTA updates. When I went to install them CWM aborted the update. I booted normally and selected "Clear update data", rebooted and now it always says that the device is up to date despite being on the 5.0.1 factory image.
My question is how can I go about getting OTA updates again? Also, will this involve further tweaking of files which may be risky as I have already messed everything up once.
Thank you.
EDIT: I have only just realised the grammatical error in the title but I can't change it now.
Just for clarification, are you trying to flash/sideload the OTA or are you attempting to use the tablet's built-in updater?
Nvidia pulled the 5.1 update. 5.0.1 is up to date.
Sent from my SHIELD Tablet using XDA Free mobile app
You can't get an OTA while rooted .. This is a very basic principle/consequence of rooting. There is no new 5.1 update since it was pulled a few months ago. I'm still waiting for it to get fixed but we might just get M at this rate. Rooting isn't risky if you understand what you are doing and what you shouldn't do. If you are responsible with the "power" of having a rooted device then I wouldn't worry about it.
I am waiting for the ability to flash the new OTA that was pushed on 29th. But yeah cannot pull and download the OTA while rooted.
Good evening, look nere: https://youtu.be/bT82lX40fuc
I just downloaded and installed while rooted with TWRP installed, no problem. I did have to re-flash TWRP and root, but TWRP had no trouble with the auto update.
Sent from my SHIELD Tablet using XDA Free mobile app

Stagefright update (LMY48B->LMY48I)

I bought a Nexus 5 (refurbished) from Freedom Pop. I can't remember what version is came with, maybe 4.4.4. First thing I did with it was install CWM (6.0.4.7) and flash the Google Nexus 5 factory image (5.1.1 / LMY48B) and root the device. Now that LMY48I is out, I got a OTA notification about a system update. When I try to do the OTA update, it fails. So I downloaded the update zip to take LMY48B->LMY48I from http://www.droid-life.com/2015/08/10/download-nexus-4-5-6-7-9-10-ota-stagefright-patches/ . I boot into CWM and install zip, but it fails with:
Package expects build fingerprint of google/hammerhead/hammerhead:5.1.1/LMY48B/1863243:user/release-keys; this device has google/hammerhead/hammerhead:4.4.2/KOT49H/937116 Instllation aborted.
When I go to Settings, System, it shows I have LMY48B. Why does the install think I have KOT49H? When I flashed the factory image it did it not update some file somewhere and if so, how can I get that file to accurately report what I'm running?
Thanks,
exhibit679 said:
I bought a Nexus 5 (refurbished) from Freedom Pop. I can't remember what version is came with, maybe 4.4.4. First thing I did with it was install CWM (6.0.4.7) and flash the Google Nexus 5 factory image (5.1.1 / LMY48B) and root the device. Now that LMY48I is out, I got a OTA notification about a system update. When I try to do the OTA update, it fails. So I downloaded the update zip to take LMY48B->LMY48I from http://www.droid-life.com/2015/08/10/download-nexus-4-5-6-7-9-10-ota-stagefright-patches/ . I boot into CWM and install zip, but it fails with:
Package expects build fingerprint of google/hammerhead/hammerhead:5.1.1/LMY48B/1863243:user/release-keys; this device has google/hammerhead/hammerhead:4.4.2/KOT49H/937116 Instllation aborted.
When I go to Settings, System, it shows I have LMY48B. Why does the install think I have KOT49H? When I flashed the factory image it did it not update some file somewhere and if so, how can I get that file to accurately report what I'm running?
Thanks,
Click to expand...
Click to collapse
You must return to stock before you attempt to install that zip. That means you cannot be rooted or have custom recovery in place
I've got a stock N5 I bought from Google on LMY48B and there's still no update for me.
Does anyone know what the roll-out timeline is for the LMY48I?
When should I conclude that I'm not going to get it OTA and resign myself to factory wipe and flashing the image?
I have a stock Nexus 5, rooted w/ cf-auto-root, re-locked , no custom recovery or bootloaders, and all i see is Error when trying to install this OTA. I'm stuck at the moment myself. Installing the OTA should just unroot my phone, but it won't install. Currently running on 5.1.1 (LMY48B) myself.
Nemesis02 said:
I have a stock Nexus 5, rooted w/ cf-auto-root, re-locked , no custom recovery or bootloaders, and all i see is Error when trying to install this OTA. I'm stuck at the moment myself. Installing the OTA should just unroot my phone, but it won't install. Currently running on 5.1.1 (LMY48B) myself.
Click to expand...
Click to collapse
Mine is stock, un-rooted, but I too keep getting an Error when trying to install the OTA. Stuck on LMY48B at the moment.
moeREM said:
Mine is stock, un-rooted, but I too keep getting an Error when trying to install the OTA. Stuck on LMY48B at the moment.
Click to expand...
Click to collapse
I have the same problem her as well with my nexus 5 it keeps saying error with little droid I've tried side loading manually but it didn't work also tried hard reset and wiping cache but nothing solved the problem so i just figured out the problem is the package it self
Same problem here
Same thing here, error with little droid picture on rooted android 5.1.1.
Has anyone found the reason for this ?
Try flashing system image directly
Sent from my Nexus 5 using Tapatalk
lpganesh said:
Try flashing system image directly
Sent from my Nexus 5 using Tapatalk
Click to expand...
Click to collapse
This possibility makes me spend a lot of time, becouse i have lcd_density changed and all apps when i restore a backup are not in the main screen.
walt disney said:
Same thing here, error with little droid picture on rooted android 5.1.1.
Has anyone found the reason for this ?
Click to expand...
Click to collapse
This method is for anyone with lmy48b that's rooted or has a radio, kernel or recovery custom flashed.
Condensed version but here's the important pieces. You will lose root if you are unrooted. You will not lose any data or settings if done this way.
Step 1. Download lmy48b from google
Step 2. Unzip lmy48b package
Step 3. Copy bootloader, radio and system.img from lmy48b package (unzip zipped file for bootloader and system.img)
Step 4. Connect phone and boot into bootloader
Step 5. Type in fastboot flash recovery [recovery].img replace [recovery] with the actual file name
Step 6. Type in fastboot flash radio [radio].img
Step 7. Type in fastboot flash system [system].img
Step 8. Reboot
Step 9. Update via OTA
Working - confirmed
cloney said:
This method is for anyone with lmy48b that's rooted or has a radio, kernel or recovery custom flashed.
Condensed version but here's the important pieces. You will lose root if you are unrooted. You will not lose any data or settings if done this way.
Step 1. Download lmy48b from google
Step 2. Unzip lmy48b package
Step 3. Copy bootloader, radio and system.img from lmy48b package (unzip zipped file for bootloader and system.img)
Step 4. Connect phone and boot into bootloader
Step 5. Type in fastboot flash recovery [recovery].img replace [recovery] with the actual file name
Step 6. Type in fastboot flash radio [radio].img
Step 7. Type in fastboot flash system [system].img
Step 8. Reboot
Step 9. Update via OTA
Click to expand...
Click to collapse
Thanks, confirmed that this method worked. Managed to update my rooted nexus 5 to LMY48I
Tried to install ota update after reverting to stock recovery using Simple Recovery Switcher app. However, also the error message, with little Android picture also appears. Please help
I assume this removed your root, though.
It seems we are getting a new factory image en september to properly solve the stagefright bug
"A second patch has been sent out. "We’ve already sent the fix to our partners to protect users, and Nexus 4/5/6/7/9/10 and Nexus Player will get the OTA update in the September monthly security update"
I have decided i will stay at 5.1.1 untill Android M maybe september also. In the meanwhile i have disabled MmsService and OTA.
Pastorelli's said:
It seems we are getting a new factory image en september to properly solve the stagefright bug
"A second patch has been sent out. "We’ve already sent the fix to our partners to protect users, and Nexus 4/5/6/7/9/10 and Nexus Player will get the OTA update in the September monthly security update"
I have decided i will stay at 5.1.1 untill Android M maybe september also. In the meanwhile i have disabled MmsService and OTA.
Click to expand...
Click to collapse
I'm with you, not going to try to flash these things, there are a few zip files out there dated a couple days ago, apparently the zips aren't tested prior to release since everyone is getting failure when flashing the zip file.
Is there really no method to apply OTA updates on rooted/modified devices (e.g. modify the update.zip itself to bypass whatever checks it performs)?
Same problem here- only had a custom recovery and root. brought back the stock recovery and did full unroot from SuperSu.
OTA update installtion stops with "Error".
Just flash the system image from the update.
Sent from my Nexus 5 using Tapatalk
Thanks, I ended up doing this http://forum.xda-developers.com/showpost.php?p=62288667&postcount=196
(flashing stock system, boot and recovery from my current version, letting OTA update install and re-rooting according to http://forum.xda-developers.com/goo...ide-nexus-5-how-to-unlock-bootloader-t2507905)
I guess i could have flashed the new version just the same.

Shutting down Repeatedly When trying to Update Marshmallow

Hi All,
I have Moto X play running on android 5.1.1 lollipop. It was rooted recently and used with cyanogen Mod 12.1 for a month. during that time i did back up of entire phone. later i restored that and at present i have been using stock Rom. Recently i got official update for Android marshmallow and i downloaded the 500+Mb file and tried to install. In that process it was going to Twrp recovery mode and not installing properly. So i did reboot system. After 5 mins i turned on mobile, it got shutdown and i again restored my backup . It was working fine. cant we update to Marshmallow with the rooted device? If so how to stop the notifications of android system updates? I tried this way but still i am getting update notification
Apps--> All---> Motorola Update services--> turned off the notification
.How to disable it so that i should not receive update notification? or any other process to upgrade to marshmallow even after rooting? Please let me know
Mkrishna89 said:
Hi All,
I have Moto X play running on android 5.1.1 lollipop. It was rooted recently and used with cyanogen Mod 12.1 for a month. during that time i did back up of entire phone. later i restored that and at present i have been using stock Rom. Recently i got official update for Android marshmallow and i downloaded the 500+Mb file and tried to install. In that process it was going to Twrp recovery mode and not installing properly. So i did reboot system. After 5 mins i turned on mobile, it got shutdown and i again restored my backup . It was working fine. cant we update to Marshmallow with the rooted device? If so how to stop the notifications of android system updates? I tried this way but still i am getting update notification
Apps--> All---> Motorola Update services--> turned off the notification
.How to disable it so that i should not receive update notification? or any other process to upgrade to marshmallow even after rooting? Please let me know
Click to expand...
Click to collapse
you need stock recovery to update to OTA mm, you cannot update from TWRP. download the lollipop stock-firmware extract the recovery file and flash it, then update.
i wanted to ask that after restoring from backup you got OTA update notification ? or you downloaded the MM update from other sources?? because i thought after rooting i wont get official OTA.
Mkrishna89 said:
Hi All,
I have Moto X play running on android 5.1.1 lollipop. It was rooted recently and used with cyanogen Mod 12.1 for a month. during that time i did back up of entire phone. later i restored that and at present i have been using stock Rom. Recently i got official update for Android marshmallow and i downloaded the 500+Mb file and tried to install. In that process it was going to Twrp recovery mode and not installing properly. So i did reboot system. After 5 mins i turned on mobile, it got shutdown and i again restored my backup . It was working fine. cant we update to Marshmallow with the rooted device? If so how to stop the notifications of android system updates? I tried this way but still i am getting update notification
Apps--> All---> Motorola Update services--> turned off the notification
.How to disable it so that i should not receive update notification? or any other process to upgrade to marshmallow even after rooting? Please let me know
Click to expand...
Click to collapse
if you have your backup just do a full flash on stock rom and start fresh. there's an Asian 6.0 rom (I believe it is Indian) on the x play github. then proceed with root again.
bablu048 said:
you need stock recovery to update to OTA mm, you cannot update from TWRP. download the lollipop stock-firmware extract the recovery file and flash it, then update.
i wanted to ask that after restoring from backup you got OTA update notification ? or you downloaded the MM update from other sources?? because i thought after rooting i wont get official OTA.
Click to expand...
Click to collapse
Actually i am not android developer or android related person. After i heard many things about rooting the devices. I just give it a try by watching the video in you tube. So i am not aware of the core technical terms you specified.
First rooted the mobile. before installing the cyanogen Mod 12.1, i took back up in TWRP recovery mode. i used that same backup to restore after my device got shutdown. Yes even after rooting i got the Update notification
pijes said:
if you have your backup just do a full flash on stock rom and start fresh. there's an Asian 6.0 rom (I believe it is Indian) on the x play github. then proceed with root again.
Click to expand...
Click to collapse
I did not understand core android technical terms as i am not android guy. You mean to say unroot the device and perform root again?
bablu048 said:
you need stock recovery to update to OTA mm, you cannot update from TWRP. download the lollipop stock-firmware extract the recovery file and flash it, then update.
i wanted to ask that after restoring from backup you got OTA update notification ? or you downloaded the MM update from other sources?? because i thought after rooting i wont get official OTA.
Click to expand...
Click to collapse
Sir, if you have time please browse through Youtube and search for the name "dhananjay bhosale". In his playlists, there will be a moto x play playlist.in the you can find how to root moto........, by this way i rooted my mobile. i dont have any knowledge in android. I just Followed that Video. i could not able to post the link here as i am a new member
Mkrishna89 said:
Actually i am not android developer or android related person. After i heard many things about rooting the devices. I just give it a try by watching the video in you tube. So i am not aware of the core technical terms you specified.
First rooted the mobile. before installing the cyanogen Mod 12.1, i took back up in TWRP recovery mode. i used that same backup to restore after my device got shutdown. Yes even after rooting i got the Update notification
Click to expand...
Click to collapse
i think if you can block/disable notifications for Google Play Services, it'll remove the update notification.
settings>>apps>>google play services>>disable all notifications
bablu048 said:
i think if you can block/disable notifications for Google Play Services, it'll remove the update notification.
settings>>apps>>google play services>>disable all notifications
Click to expand...
Click to collapse
Sir, Is it possible to unroot the rooted devices in any way? if so could you please let me know
if you want to unroot you can do it from superuser, its mentioned in the youtube video. just unroot from superuser settings.
then if you want to upgrade to marshmallow download Indian stock lollipop rom from https://github.com/motoxplay/stock. unzip it on your computer to the the folder where you kept TWRP while flashing it . you'll see a file named recovery.img.
from adb run the command
Code:
fastboot flash recovery recovery.img
i.e flash this recovery just the way you flashed TWRP.
then you can update to marshmallow.
and did disabling google play services removed your update notification???
Mkrishna89 said:
Sir, Is it possible to unroot the rooted devices in any way? if so could you please let me know
Click to expand...
Click to collapse
You just have to download the twrp flashable 6.0 zip file and restore it through twrp. No extra things.
Sent from my XT1562 using Tapatalk
bablu048 said:
if you want to unroot you can do it from superuser, its mentioned in the youtube video. just unroot from superuser settings.
then if you want to upgrade to marshmallow download Indian stock lollipop rom from https://github.com/motoxplay/stock. unzip it on your computer to the the folder where you kept TWRP while flashing it . you'll see a file named recovery.img.
from adb run the command
Code:
fastboot flash recovery recovery.img
i.e flash this recovery just the way you flashed TWRP.
then you can update to marshmallow.
and did disabling google play services removed your update notification???
Click to expand...
Click to collapse
I diabaled. But at present i dont have internet connection to my mobile and i will let you know once i got any notification again about the update.
So as you said can i proceed that above steps with my rooted mobile? i mean flashing the unzip file like i did before? wont be any problem? or i have to unroot and root again after flashing the recovery.img??
Mkrishna89 said:
I diabaled. But at present i dont have internet connection to my mobile and i will let you know once i got any notification again about the update.
So as you said can i proceed that above steps with my rooted mobile? i mean flashing the unzip file like i did before? wont be any problem? or i have to unroot and root again after flashing the recovery.img??
Click to expand...
Click to collapse
Does your phone have twrp flashed or not?
Sent from my XT1562 using Tapatalk
K.khiladi said:
Does your phone have twrp flashed or not?
Sent from my XT1562 using Tapatalk
Click to expand...
Click to collapse
Yes Twrp flashed and successfully rooted
Mkrishna89 said:
Yes Twrp flashed and successfully rooted
Click to expand...
Click to collapse
Then please download the twrp flashable 6.0 zip and restore it through twrp.
Wait I will provide you the link of the thread.
Read the first post of that thread carefully.
Edit - here is the link, go to the thread, download the Indian one and follow the procedure
http://forum.xda-developers.com/showthread.php?t=3272979
[ROM] 6.0 TWRP Flashable Stock - Brazil / India / Canada versions
Sent from my XT1562 using Tapatalk
Mkrishna89 said:
I diabaled. But at present i dont have internet connection to my mobile and i will let you know once i got any notification again about the update.
So as you said can i proceed that above steps with my rooted mobile? i mean flashing the unzip file like i did before? wont be any problem? or i have to unroot and root again after flashing the recovery.img??
Click to expand...
Click to collapse
Edit: do as the post above this mentions.[i didn't know about that thread but it'll also work]
or
nope no problem just flash the recovery. but before doing anything take a backup on your external sdcard twrp>>backup[look at bottom to change where to store the backup select sd card] for security if in case anything goes wrong, you can flash twrp again and restore.
and remember to select 'ALLOW OEM UNLOCK' and usb debugging options from settings>>developer options
K.khiladi said:
Then please download the twrp flashable 6.0 zip and restore it through twrp.
Wait I will provide you the link of the thread.
Read the first post of that thread carefully.
Edit - here is the link, go to the thread, download the Indian one and follow the procedure
http://forum.xda-developers.com/showthread.php?t=3272979
[ROM] 6.0 TWRP Flashable Stock - Brazil / India / Canada versions
Sent from my XT1562 using Tapatalk
Click to expand...
Click to collapse
Ya i got the thread. Before i proceed i want you let you know how i rooted my mobile. please check this link and let me know whether if i do in the way specified in the thread will works for me?
https://www.youtube.com/watch?v=PzQyg9t9j6U&index=3&list=PL3yX1-A8wnSmKqZGL55-7EYPFRol3zuIA
Mkrishna89 said:
Ya i got the thread. Before i proceed i want you let you know how i rooted my mobile. please check this link and let me know whether if i do in the way specified in the thread will works for me?
https://www.youtube.com/watch?v=PzQyg9t9j6U&index=3&list=PL3yX1-A8wnSmKqZGL55-7EYPFRol3zuIA
Click to expand...
Click to collapse
Just follow the procedure as given in that thread and everything will be fine.
It has nothing to do with the way you rooted your phone.
If a phone has twrp installed, he has nothing to fear about upgrading to latest versions as the updates are made available on Xda in Twrp flashable zip.
So no need to format the stock firmware again and then update and then all the headache.
Sent from my XT1562 using Tapatalk
bablu048 said:
Edit: do as the post above this mentions.[i didn't know about that thread but it'll also work]
or
nope no problem just flash the recovery. but before doing anything take a backup on your external sdcard twrp>>backup[look at bottom to change where to store the backup select sd card] for security if in case anything goes wrong, you can flash twrp again and restore.
and remember to select 'ALLOW OEM UNLOCK' and usb debugging options from settings>>developer options
Click to expand...
Click to collapse
Sir, In your previous post you meant to say this?
1. First unroot the mobile using the super Su (settings)
2. Then flash the Stock lollipop rom mentioned in the github
3. Then update the mobile to Marshmallow
4. Then again root the device
You meant to say this?
Mkrishna89 said:
Sir, In your previous post you meant to say this?
1. First unroot the mobile using the super Su (settings)
2. Then flash the Stock lollipop rom mentioned in the github
3. Then update the mobile to Marshmallow
4. Then again root the device
You meant to say this?
Click to expand...
Click to collapse
1. correct
1.1. check oem unlock and usb debugging
1.2. Copy the original old backup which you took, to your external sdcard. [just to return to stock if anything goes wrong]
2. Just flash the recovery which is present in the lollipop rom, no need to flash the whole rom.
3. correct
4. Do NOT flash the old superuser to root. To root again follow these steps http://forum.xda-developers.com/moto-x-play/general/root-how-to-root-6-0-easly-t3277202
that other post was much easier
bablu048 said:
Edit: do as the post above this mentions.[i didn't know about that thread but it'll also work]
or
nope no problem just flash the recovery. but before doing anything take a backup on your external sdcard twrp>>backup[look at bottom to change where to store the backup select sd card] for security if in case anything goes wrong, you can flash twrp again and restore.
and remember to select 'ALLOW OEM UNLOCK' and usb debugging options from settings>>developer options
Click to expand...
Click to collapse
Hi Sir, I followed the other method. downloaded the twrp 6.0 zip from the thread. extracted to sdcard/twrp/backups.
wiped the data, restored that. after that i flashed the Super Su and reboot system. but it was stuck at motorola logo. in that description this will happen if we choose install super su. But i didnt do that.but still stuck at motorola logo.
so again i tried and now with out flashed Super su and downloaded super Su from google play,. getting error binaries cannot be updated. please help me

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