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Stuck at "erasing" when doing a factory reset?

Anyone else had issues performing factory resets? My Nexus 5 seems incapable of completing it. So far I have tried doing a factory reset from the settings menu 4 times. Every single time it locks up on the erasing step. I don't mean it takes a little longer. I have let it sit for almost half an hour and the little android robot sits there taunting me.
Every time I have had to manually go into the bootloader and sideload a factory image, which works fine.
Any ideas why this problem is occurring? Faulty memory maybe?

Same issue here, phone is getting nice and warm but the little robot just sits there twiddling his antennae. Forced restart either normally or into recovery mode lands me right back on the erasing screen, looks like nothings going to happen unless I intervene another way. Any ideas?

Try pushing the system.img using fastboot. Might be best to start over and do a clean install.

Have you tried doing a factory reset in recovery instead?
Sent from my Nexus 5 using Tapatalk

Same problem
I have the same problem with the loop at the erasing screen. It will not go into recovery so that I can fix it. I tried flashing the Stock Rom again but no use. Please help me or at least give me some pointers what to try next.
jizkidjnr said:
Same issue here, phone is getting nice and warm but the little robot just sits there twiddling his antennae. Forced restart either normally or into recovery mode lands me right back on the erasing screen, looks like nothings going to happen unless I intervene another way. Any ideas?
Click to expand...
Click to collapse

martinancevski said:
I have the same problem with the loop at the erasing screen. It will not go into recovery so that I can fix it. I tried flashing the Stock Rom again but no use. Please help me or at least give me some pointers what to try next.
Click to expand...
Click to collapse
I have the same problem

I'm sure you wait a long time...but if not, mine probably took 10-15 minutes to finish...
Sent from my Nexus 5 using xda app-developers app

i have the same problem

What is your recovery? Version # also? How did you root? <--- this goes to the rest of you guys too because it seems like its happening to more than one person.
Follow this: Maybe flash the stock recovery found in here http://forum.xda-developers.com/showthread.php?t=2513701
fastboot flash recovery C:/image-hammerhead-krt16m/recovery.img
^^ the command
edit: on second thought start over.

lpforte said:
Anyone else had issues performing factory resets? My Nexus 5 seems incapable of completing it. So far I have tried doing a factory reset from the settings menu 4 times. Every single time it locks up on the erasing step. I don't mean it takes a little longer. I have let it sit for almost half an hour and the little android robot sits there taunting me.
Every time I have had to manually go into the bootloader and sideload a factory image, which works fine.
Any ideas why this problem is occurring? Faulty memory maybe?
Click to expand...
Click to collapse
hello
I have the same exact problem
I'm completely stock and I want to reset all so I do factory reset from menu setting, backup & reset
And since, my nexus stucked in "erasing...."
I have tried flashing factory image according to this guide, succeeded, but then still stucked in android logo with endless progress bar (but this time without "erasing....")
Need help how to restore it
All I want is to factory reset
How did you actually sideload factory image?
thanks

iori said:
hello
I have the same exact problem
I'm completely stock and I want to reset all so I do factory reset from menu setting, backup & reset
And since, my nexus stucked in "erasing...."
I have tried flashing factory image according to this guide, succeeded, but then still stucked in android logo with endless progress bar (but this time without "erasing....")
Need help how to restore it
All I want is to factory reset
How did you actually sideload factory image?
thanks
Click to expand...
Click to collapse
ADB sideload: place the rom you want to flash in the fastboot folder and in the phones recovery select adb sideload, then on the pc in cmd type: adb sideload namerom.zip and it will start flashing.

gee2012 said:
ADB sideload: place the rom you want to flash in the fastboot folder and in the phones recovery select adb sideload, then on the pc in cmd type: adb sideload namerom.zip and it will start flashing.
Click to expand...
Click to collapse
thanks
but i finally found out that the stock recovery was somehow corrupted after factory reset
then I unlocked the bootloader and flashed TWRP recovery, and voila! my device booted normally

Nexus 5 hung at reset
iori said:
hello
I have the same exact problem
I'm completely stock and I want to reset all so I do factory reset from menu setting, backup & reset
And since, my nexus stucked in "erasing...."
I have tried flashing factory image according to this guide, succeeded, but then still stucked in android logo with endless progress bar (but this time without "erasing....")
Need help how to restore it
All I want is to factory reset
How did you actually sideload factory image?
thanks
Click to expand...
Click to collapse
Exactly the same problem here. Nexus 5 running 4.4.2 kept powering off randomly roughly once a day. Attempted a factory reset and it got stuck at erasing. Having unlocked the bootloader and following the steps to unlock and reboot, I have a progress bar with the animated android icon, apparently stuck at the same stage, but without the "erasing" caption.
As far as I'm concerned, I can nothing with the phone at present short of taking it back, though they'll likely take issue with my attempts to rectify myself

mannschaftpag said:
Exactly the same problem here. Nexus 5 running 4.4.2 kept powering off randomly roughly once a day. Attempted a factory reset and it got stuck at erasing. Having unlocked the bootloader and following the steps to unlock and reboot, I have a progress bar with the animated android icon, apparently stuck at the same stage, but without the "erasing" caption.
As far as I'm concerned, I can nothing with the phone at present short of taking it back, though they'll likely take issue with my attempts to rectify myself
Click to expand...
Click to collapse
I'll add that I've also tried the Nexus Root Toolkit v1.8.0 to flash stock. Appears to go fine, recreating the file system and loading software, then as soon as it gets to the "erasing cache" step it just sits there for hours and makes no progress.

I know I probably shouldn't promote toolkits but you can always try this. Seems to have worked for a lot of people.
http://forum.xda-developers.com/showthread.php?t=2513937
Sent from The Deathstar

Same thing happened to me yesterday. My N5 is rooted, running stock rom and recovery. I had some corrupted app date showing in Titanium that I could not remove that were causing a Play store issue for me. I backed up my phone with TB and ran a factory reset in settings. The phone was stuck on the 'erasing' screen for maybe 20 minutes, so I put the phone in fastboot and from there back into recovery. This took me back to the 'erasing' screen to my dismay. I put the phone down and started searching for a solution online, but then I noticed after about 7 minutes the erase process had finally finished on its own and the phone rebooted normally again.
Based on what others are saying in this thread it appears the factory reset process via settings or stock recovery can hang sometimes. If you power off, start the phone in fastboot and select recovery again, I'm guessing the factory reset process restarts and hopefully it will then work properly the next time, like it did for me.

Well when I did a factory reset from settings, it took nearly 20-25 minutes to finish. The next time I did a reset, it completed within 10 minutes
I guess this problem occurs randomly.

Be patient
My guess is that you just need to be patient -- my device took nearly 45 minutes to reset. It seems to me that the time required is proportional to either the amount of data or the number of files you have on the device. My device had a mix of large files (such as musics and photos) and many many small files (sensor data log files), so it's hard for me to say which of those contributed more to the long reset time.

Based on what others are saying in this thread it appears the factory reset process via settings or stock recovery can hang sometimes. If you power off, start the phone in fastboot and select recovery again, I'm guessing the factory reset process restarts and hopefully it will then work properly the next time, like it did for me.
Click to expand...
Click to collapse
This worked for me too. On the initial 'Return to factory defaults' it got stuck for about 45 minutes. I then follow the advice above:
- Put the N5 in Fastboot by pressing: Vol. Up + Vol. Down + Power
- Select: Recovery and press on Power to proceed
- Phone reboots, still into the 'Androidman' but it seems that the 'Return to factory defaults' also restarts.
- Wait about 10 minutes and the Phone powers down automatically. Upon startup you enter the 'Initial configuration menu' so the factory reset has been completed.

Still stuck on Erasing screen, running out of options
Hello,
I am a newbie with zero developer knowledge and received my Nexus 5 in the mail yesterday. I liked the phone specs and that is the only reason I got it. I left it alone while it charged up and the first thing I did once it was finished was perform a Factory Reset (it was a "like new" phone so I just wanted to be safe) and have been stuck on the Erasing screen ever since. Pressing Vol- and Power button does take me to the bootloader screen, however, any option I choose by pushing the power button, such as Recovery Mode, sends me back to the Erasing screen. Pushing Vol+, Vol-, and Power shuts the phone off completely. Holding the Power button down does nothing more than restart the phone into the Erasing screen. I have also let the phone die twice and as soon as it has enough juice to come back on, it goes straight to the Erasing screen. Everything on the phone is stock and it is completely unrooted. The bootloader screen also indicates it is unlocked. I have attempted to flash it as per instructions I have found on here but I am unable to download the stock factory images. It gets to about 90% before the install fails and I have tried to install three times already. I do have the 15 Second ADB installed, however. I assumed the install of the factory images failed because I don't have WiFi and I'm running completely off of limited 3G data (I live in the middle of no where with no high speed internet to speak of). So in lieu of all that I have attempted, is there ANYTHING at all that can be done to get the phone off of this Erasing screen? Or do I just need to try and return it because it's useless at this point? I did at first let the process run but it's now been 24 hours stuck on this Erasing screen with no improvement. I'm fairly certain it runs KitKat 4.4.0.

help ! something isn't working :(

so today i went to unlock and flash CM 10.1 on my tablet.
unlocking went smoothly
installing clockwork recovery went fine
installing cm10.1 and gapps went fine
once i booted into cm successfully, i checked the internal storage to see if it was clear. it wasn't, so i went to settings, backup and reset, and done a factory reset. now i'm stuck on this one screen and i dont know what it is.
i've held the power button and volume down until the tablet restarts and that results in the same thing.
i've tried power and volume up. that seems to start the tablet but the screen stays blank. i connected it to the computer and my computer installed an APX or APTX or something like that driver.
i've tried holding power, volume up and down, and that does the same as the power and volume up.
i'm very new to installing custom recoveries and roms. can anyone give me an idea on whats happened

Once you have a custom recovery installed you should NEVER wipe from the system settings or the bootloader menu. You wipe from your recovery.
If you do that, the bootloader seems to write a command to the misc partition to reboot into recovery.
And that is the loop you seem to be stuck in.
You can try _that's method to clear the misc partition from here: http://forum.xda-developers.com/showthread.php?t=2528313
Read the whole thread, salvation may be found in post 7.
If that does not work, you could try this:
http://forum.xda-developers.com/showthread.php?t=2399698
buster99's method may be another way to enable you to boot into the bootloader and flash a working recovery.
Good luck!

Thanks for the tip. I'll remember to do that next time. As of now it is fixed. I found a post on the cyanogen forum of someone who done the same thing. And he said he had to wait a painful 6+ hours of that screen I posted. Lucky for me it was only a ~45 minute wait. So all is good. Cyanogen is running. Recovery is working. All the stress is gone.

One plus One stuck in a reboot loop after cyanogen nightly update

So I haven't had any luck with my Oneplus One lately . I had rooted the phone and was running the CyanogenMod nightlies for a while, but recently for some reason when I updated it for Nov. 25 I have been suck in a reboot loop where the phone boots up and it starts updating apps, but then it continuously does this cycle of rebooting and updating apps. I have tried to enter recovery mode to try and remedy the situation as I have twrp, but for some reason it doesn't boot to recovery when I press down the power and vol down buttons. I have tried to adb to try and reboot into recovery mode but I haven't been able to get it to work. I'd really appreciate some help on this as I have no idea what to do at this point.
I should also mention that I would like to see if it is possible to recover my data as I foolishly did not make a back up.
Thanks in advance.

So just an update I was finally able to get into recovery mode. I backed up my data with twrp and I tried the method mentioned in the reddit link below.
http://https://www.reddit.com/r/AndroidQuestions/comments/1ly5b1/is_it_possible_to_restore_my_sms_from_a_twrp/
I installed the newest version of nightlies CM 13.0 2015 11/30 along with gapps 6.0, but now my phone just boots up and optimizes apps but when it restarts after that it just goes to a black screen.
I know I can wipe everything through twrp and install cm 13.0 probably eliminating the issues I am having, but I'm reluctant to do so as I would like to retrieve my sms messages. I have taken my photos off my phone so I have that.
If any one can advise me on if I can restore my sms from the twrp back up I have made then I'll wipe my phone and do a clean install.
Thanks in advance

i have the exact same problem. would be nice to have it fixed and working without losing all the data.

So I decided to go ahead and wipe my system as I have all of the data I could get out of my phone on my pc now. I get get cyanogen working nicely, until I go into twrp and try to restore the data files I had backed up. This goes well until the reboot then a message pops up saying something isn't working (too fast too read). I then get a blank screen.
Now I still have the same problem of how to put the data I had saved when I used twrp back on to my phone. I believe something in my data is corrupt which is why this is happening, but I'm not sure. Is there just a way to extract say the sms from the data I have saved, that's really all I need at this point. The backups made by twrp are in a format .WIN that I have never seen before and I would appreciate the help if someone can advise me what to do from here.

CM13.0 struck in Reboot loop
When I was browsing and doing some multitasking stuff..noticed that phone was lagging a bit .So i thought to reboot so that it would come out of that...But it completely struck in reboot loop forever.
please help me out of this issue.
Thanks in advance

Novius vi said:
So just an update I was finally able to get into recovery mode. I backed up my data with twrp and I tried the method mentioned in the reddit link below.
http://https://www.reddit.com/r/AndroidQuestions/comments/1ly5b1/is_it_possible_to_restore_my_sms_from_a_twrp/
Click to expand...
Click to collapse
How did you get into recovery ?
I'm not been able to boot into recovery even while pressing vol - and power. And system is also not booting up just stuck on oneplus logo. i can enter fastboot though

vindows18 said:
How did you get into recovery ?
I'm not been able to boot into recovery even while pressing vol - and power. And system is also not booting up just stuck on oneplus logo. i can enter fastboot though
Click to expand...
Click to collapse
Are you pressing the Vol down button and power button. Also I unscrewed the back of the phone to unhook the battery cable then I pressed the buttons. I found also, through trial and error on my phone, that you can hold down the buttons for too long so you have to watch and make sure on that. I found that you should hold the 2 button combo through the oneplus one boot logo and you'll see the lights dim then you let the buttons go and its worked so far at least on my phone.

Issues flashing stock with odin J700t

I have a question, dont really know where to ask. I have the tmobile j700t, and I've tried restoring with odin, (with the j700t firmware of course) and im not sure if its doing everything. Everything seems to go fine in odin, flashes boot, modem, system etc. reboots, rebuilds cache, then it just goes to my original lock screen with my custom wallpaper and all my apps still on. I can do a factory reset after, but it doesnt seem to do anything but clear the cache. Am I missing something? I enables OEM UNLOCK and USB debugging before hand.

The inability to make write changes sounds like a bad NAND issue, you could try flashing with a .pit file but the phones internal memory could be physically damaged.

Andromendous said:
I have a question, dont really know where to ask. I have the tmobile j700t, and I've tried restoring with odin, (with the j700t firmware of course) and im not sure if its doing everything. Everything seems to go fine in odin, flashes boot, modem, system etc. reboots, rebuilds cache, then it just goes to my original lock screen with my custom wallpaper and all my apps still on. I can do a factory reset after, but it doesnt seem to do anything but clear the cache. Am I missing something? I enables OEM UNLOCK and USB debugging before hand.
Click to expand...
Click to collapse
Try clicking the Nand erase all box and unclicking auto reboot. Flash the factory ROM and when it completes hold volume down, home and power buttons until the screen goes black. This is important, as soon as the download screen is gone you need to hold the recovery buttons (volume up, home and power) so the phone can erase all system data and update itself the way it's designed to after flashing a factory update. If the device reboots before you enter recovery you have to start over. Hit thanks if this helps bro.

Metabolic12 said:
Try clicking the Nand erase all box and unclicking auto reboot. Flash the factory ROM and when it completes hold volume down, home and power buttons until the screen goes black. This is important, as soon as the download screen is gone you need to hold the recovery buttons (volume up, home and power) so the phone can erase all system data and update itself the way it's designed to after flashing a factory update. If the device reboots before you enter recovery you have to start over. Hit thanks if this helps bro.
Click to expand...
Click to collapse
well that seems to have fixed it, weird though, when I rebooted into recovery like you said, it did an update, there was a progress bar, then it rebooted, and rebooted AGAIN, did an "update" and then rebooted. Weird, I usually see it say "updating" but then it will stop and you can bring up the recovery menu. Never seen a progress bar and then it just reboot twice. Well anyway it seems to have worked so thank you!

Andromendous said:
well that seems to have fixed it, weird though, when I rebooted into recovery like you said, it did an update, there was a progress bar, then it rebooted, and rebooted AGAIN, did an "update" and then rebooted. Weird, I usually see it say "updating" but then it will stop and you can bring up the recovery menu. Never seen a progress bar and then it just reboot twice. Well anyway it seems to have worked so thank you!
Click to expand...
Click to collapse
Whenever you flash back to stock or update a stock firmware through official means, it automatically boots into recovery and erases the system you have in place, very similar to TWRP. If you try to flash a stock firmware without erasing everything you will always run into some kind of incompatible memory error. The screen you're thinking of is just the stock recovery checking your system and OTA's for an official upgrade. Glad I could help man.

Issue 'stays black screen after bootanimation' - Moto G (Falcon)

Hi everyone. A friend of mine gave me this falcon to revive.
He just unlocked the bootloader and never booted again. When it starts, it gets frozen after the world bootanimation in this retroiluminated black screen.
When i go to the fastboot screen and reset the device to factory state, the phone stays the same. When i go to Recovery mode appears there's no command. And i got to press power+up several times 'til 'Recovery' pops out. But when it does, none options makes any difference (factory reset, cache and data user reset, etc).
I tried to push a rom or install with adb from this recovery, and tried to install a new rom in fastboot. No matter what i do, it always stays in this black screen after the bootanimation.
I left it turned on for a day and nothing, i charged and nothing, i try some other versions (5.0, 4.4) and nothing.
If there's something that isn't clear or any question and solutions, tell me.. i will give you any information. Thanks.
Thanks all for reading and please help!.