Can't Play Video, Video Not Found - Google Photos and Google+ - Onetouch Idol 3 Q&A, Help & Troubleshooting

Awesome phone so far. I've had it about 2 weeks. This is the first real issue I've had:
When I try to play a video in a Google+ post I get "Can't Play Video". Embedded Youtube videos in Google+ work fine though. When I try to play a video in my Google Photos collection, I'll get "Video not found." and then a few seconds later, "Can't play video." The exception to this is videos that I've recorded with this phone and backed up to Google Photos. Those play fine but the phone can't play any of my older videos.
All the Google+ and Photos videos play fine from my old Android phone and my PC. Any ideas?
So far, I've tried clearing the app data and cache on Google+ and Google Photos. I also tried enabling Nu Player in Developer Options.
Edit: I just tried using Chrome instead of the Google Photos app and the videos played fine. For the Google+ videos, Chrome can't play them, but Firefox can.

I discovered the same "can't play video" issue in G+ videos but YouTube ones play fine - I have reported this numerous times to Google and I also tried switching from awesome player to Nu Player in dev options - the only solution so far I've found is to go to Apps and uninstall G+ updates to the stock version - then they play perfectly again - I assume this is a glitch in the 5.0.2 lollipop version, so hopefully we get 5.1 ota or Marshmallow by Christmas as I've seen rumored, I have the carrier unlocked 6045i which I put my $30 a month Tmobile sim in.
I also noticed there seems to be no Minutes used section under mobile and whereas I can set the date range for billing in mobile data, I can't set the wifi usage date range, haven't tried any root yet as I'm hoping for ota to solve these minor bugs, otherwise love the phone also.

Fixed with today's OTA update!
Multitrak said:
I discovered the same "can't play video" issue in G+ videos but YouTube ones play fine - I have reported this numerous times to Google and I also tried switching from awesome player to Nu Player in dev options - the only solution so far I've found is to go to Apps and uninstall G+ updates to the stock version - then they play perfectly again - I assume this is a glitch in the 5.0.2 lollipop version, so hopefully we get 5.1 ota or Marshmallow by Christmas as I've seen rumored, I have the carrier unlocked 6045i which I put my $30 a month Tmobile sim in.
I also noticed there seems to be no Minutes used section under mobile and whereas I can set the date range for billing in mobile data, I can't set the wifi usage date range, haven't tried any root yet as I'm hoping for ota to solve these minor bugs, otherwise love the phone also.
Click to expand...
Click to collapse
I just received firmware 5.0.2-7SRN-UEN0. They fixed this problem with videos!

Related

[Q] Shield Tablet - Play Store Video Connection Lost

Whenever I attempt to load a video for an app in the play store I get "Connection to server lost". Its particularly strange because I am able to view movie/tv previews in the play store, youtube, and other streaming video without an issue. The problem seems to be specific to videos for Apps and Games viewed through the play store. Not a huge deal but still kinda annoying. Anyone else seeing this problem?
Btw I applied the OTA and rooted with towelroot.
wstdonwiteout said:
Whenever I attempt to load a video for an app in the play store I get "Connection to server lost". Its particularly strange because I am able to view movie/tv previews in the play store, youtube, and other streaming video without an issue. The problem seems to be specific to videos for Apps and Games viewed through the play store. Not a huge deal but still kinda annoying. Anyone else seeing this problem?
Btw I applied the OTA and rooted with towelroot.
Click to expand...
Click to collapse
Yeah I'm having the exact same problem on mine. Good to know it's not just me. Hopefully they fix it soon.
same issue here. the video starts to play after i hit retry a few times. not too concerned with it right now but I'm hoping they fix
I got it too, guess it will be fixed in the next update. New toy, new bugs.
Same issue here as well. I also can't play YouTube videos from within other apps (Tapatalk, Reddit Sync). They give me the same error. I can play them if I open them in the YouTube app though.
Same here.

No 1080p option on YouTube? Try this fix

I'm used to this issue on my 3 months old Galaxy Tab S, it has never worked as expected showing the maximum 1440p resolution until you clear YouTube cache and data, force close it, disable it Uninstalling updates, once this is done then you go to Play Store and look for YouTube, it should shows Enable, and one you enable it, and update to latest version, then you have your full resolution options including 1440p. Sad thing is that everytime there is a new YouTube update we need to do the same again.
I did the same steps on my Z3 just to see that it didn't work, so I went back to apps and saw that there are 2 more apps directly related to YouTube, I already have disabled Live On YouTube as I tried to use it and never weekend and then I realized that I'll never use it again. Anyway, I decided to do the same steps mentioned above but this time I also disabled the 2 YouTube extensions that are there, went back to the Play Store and Enabled and updated YouTube and when I went back to the app there are all the options including 1080p, one thing though, it seems to not stay skeeter by default, just select it and then re-start the video and you will see it on 1080p.
I re-enabled the 2 YouTube Extensions back just to see if it breaks it again but it seems that it still working so that's good news.
I hope you can fix it with this information, at least until the next YouTube update.
Hey erasat, thanks for the info.
Just tried, but I didnt understand which apps you meants by "2 more apps directly related to youtube"? - the Live On youtube & the youtube app itself? is that what you meant, or is there one more?
sephstyler said:
Hey erasat, thanks for the info.
Just tried, but I didnt understand which apps you meants by "2 more apps directly related to youtube"? - the Live On youtube & the youtube app itself? is that what you meant, or is there one more?
Click to expand...
Click to collapse
On my D6633 with latest Custom HK firmware, there are 2 apps named, YouTube extension and YouTube Karaoke extension in addition to the Live On Youtube that like I mentioned was disabled already.
There was a Youtube update last night, for my surprise and contrary to my Galaxy Tab S, the 1080p settings survived. So even better.
Sadly after Tuesday's update it seems that this is no longer working, just like it happens in my Galaxy Tab S. I've been doing the same steps I've done a lot of times now and what I described above and this time is no longer working, Highest resolution I can choose from now is 720p. Really frustrating...

[Q] PVStar+ Pro missing from Google Play Store? Anyone know why?

I'm not even sure if this is the right section to ask in, I've never really left my specific device forums before but here goes!
So I just upgraded from a Sammy S3 to a Nexus 6 and I had a paid app called PVStar+ Pro on my S3. It lefts you play Youtube video's while having the screen off unlike that POS Google Youtube app!
So I setup my new Nexus 6 and I just realized it's not here on this phone. So I checked my apps on the market, nope. So I copied my APK off my S3 over and but it doesn't seem to work right. I can't search videos. For example, I've searched Tiesto, Hardwell, the Wonderland Music Festival etc and it comes back with zero results. Plus I don't think it's fully PRO.
I tried checking out the home page of the dev but it's all in Japanese so I shot them an email and so far no reply.
One of my favorite apps! Just wondering if anyone knows WHAT happened to it? Even Google searching brings up nothing.
I have the same problem. My PVstar+ didnt show any search results what so ever, so I thought thay I might need uninstall/install it, but after I uninstalled it I noticed that it was missing from google store. After a while I found the .apk file on another site but the problem with the search results remain.
Too bad, this was my favourite player.
Petrollis said:
I have the same problem. My PVstar+ didnt show any search results what so ever, so I thought thay I might need uninstall/install it, but after I uninstalled it I noticed that it was missing from google store. After a while I found the .apk file on another site but the problem with the search results remain.
Too bad, this was my favourite player.
Click to expand...
Click to collapse
I have the same problem!
Still have not heard from the Dev. =(
Sent from my Nexus 6 using Tapatalk
I think it was pulled due to the youtube music go-live, which is basically the same service, only paid..
The normal version still works btw guys!
Sent from my HTC One using XDA Free mobile app
Wtf?! I hope it will be back... if they pulled it due to the reason mentioned above that is such a crApple-like tactic. I hope it isn't true. And if it is true I hope it will still be available somewhere else. Does the developer have his own page?
isroisro said:
Wtf?! I hope it will be back... if they pulled it due to the reason mentioned above that is such a crApple-like tactic. I hope it isn't true. And if it is true I hope it will still be available somewhere else. Does the developer have his own page?
Click to expand...
Click to collapse
I tried searching for ASBIT but didnt find anything.
We can still use it though, so just make backup and dont lose it
Sent from my HTC One using XDA Free mobile app
It was pulled for just that reason and no it won't be back. Google may have gone as far as removing it from devices.
Howw exactly can google remove it from devices? I saw other youtube background players are still there... anyway good job of it's true... no one will buy their service and probably use itunes instead. Really smart.
isroisro said:
Howw exactly can google remove it from devices? I saw other youtube background players are still there... anyway good job of it's true... no one will buy their service and probably use itunes instead. Really smart.
Click to expand...
Click to collapse
Its not that hard, They even did it awhile ago when an app was found to have a virus built in.
http://gizmodo.com/5572510/google-remotely-removes-apps-from-android-phones-for-security-reasons
This was awhile ago but just a proof of it does happen. I am not saying they will just that they could.
No chance on the Itunes bit. Most wont even come close to wanting that POS software on their system.
So... does anyone have the apk for pvstar? It would be nice to attach it to this thread..
And since I like my own ideas...
isroisro said:
And since I like my own ideas...
Click to expand...
Click to collapse
Haha
Sent from my HTC One using XDA Free mobile app
Is it just on my device or the PVSTAR+ youtube search doesn't come up with any search results anymore? (when searching for a youtube video inside the app I mean)
Sometimes it does, sometimes it doesn't. Try using the "Video search" button in the main screen. Be warned that Google can break search on Youtube remotely on any app – they routinely do it for old Youtube .apk's so you can't use them anymore.
I believe nothing new happenned in this case? I loved PVSTAR, so maybe there's some info from devs? Any homepage I can visit?
Thanks, and sorry for digging that up
I like PVStar+ cause its the only Youtube streamer I could find that 1) doesn't require me to log in to Youtube and 2) will keep playing in the background even when you X out and go to the desktop. The only problem is once you go to the desktop you can't go BACK to the app without making the video you're streaming start over from the beginning.
But yeah I haven't been able to find another Youtube streamer like this, so I'm sticking with this for now. Already saved the APK if I switch device (rooted with Titanium Backup).
Hi, I have noticed that pvstar+ is in the Amazon appstore and it is updated to 2.6.2 version, while my installed version is 2.5.11, probably the last that was available on the play store.
How can I install the new version from Amazon without lose all the cached music?
Fun on the appstore
Hi, I came to have the same problem as you guys, not finding the pvstar app anywhere on the playstore. But looking at other similar apps, the recent updates had the users mad because they couldn't listen to music in the background as well.
This is not one singular occurrence and I'd love to write one angry email, but I don't know where to send one...
This is a low blow.
Pvstar+ pro version, difference from free version?
updated below with answer to own question
The Pvstar+ which is free on Amazon app store in version 2.6.2, how does that differ from the donation "pro" version that was available from play (last version 2.5.9)? Did the regular non-pro version from play display ads? I don't remember it doing so, but I bought the pro very shortly after finding out about the app. The Amazon version does not display ads from what I've seen, and both amazon's 2.6.2 and 2.5.9 pro from play can still do background streaming.
Was pro just a support the developer thing with identical functioning as the free version? Cached copies of their respective play store pages don't seem to be available so no help there.
There was this issue with many videos not being played at all by pvstar+ before, possibly all videos that were only available in. FLV format from Youtube.
Pvstar+ is perhaps only a frontend in app format for the streaming site at http://sp.pvstar.dooga.org since the app needs to connect to pvstar.dooga.com to be able to play anything not in your devices local cache.
The developer does not seem to answer emails. Someone who is fluent in Japanese could give it a try to see if there are any answers to be had from the official source.
Copied from cached version of https://play.google.com/store/apps/details?id=jp.co.asbit.pvstarpro from October 10th 2014
Changelog:
Code:
If the version is under 2.5.2, You must update the app!
You shouldn't use Task killer app, because they may stop this app forcibly.
Ver 2.5.9 (8/25) New!
- Important bug fix.
Ver 2.5.6 (8/17)
- Some bug fix.
Ver 2.5.2 (7/2)
- Fixed a problem that does not play for the second time.
Ver 2.5.1 (6/3)
- Fixed problems with logging in to the NicoVideo.
Ver 2.5.0 (3/29)
- Equalizer added. (Android 2.3 or later)
- The problem of importing playlists has been improved.
Description
Code:
This is NO AD version of PVSTAR+.
Please use this app, before you try to use the FREE version.
Let's listen to music for using PVSTAR+!
You can create and manage playlist for Youtube, DailyMotion videos and MV. Moreover, continuous playback, background playback, repeat playback are also supported.
The main features are as follows.
- Video search (YouTube, DailyMotion, NicoVideo, Vimeo)
- Voice search
- Search Youtube playlists
- Search Youtube channels
- Category Search
- Playlist playback
- Background playback
- Repeat playback
- Shuffle playback
- Mylist (up to 100)
- Wallpaper on Mylist
- Backup Mylist
- Edit video title and summary
- Sleep Timer
- Popular video ranking
- Music mode
- #NowPlaying, timeline playback on Twitter
- Tweet video
- Video cache function
- Low quality mode (for slow networks)
- Automatically stop when the earphone is disconnected.
- Open in PVSTAR when you open the URL in other app.
- Import playlists from Youtube or NicoVideo.
- Viewing related videos
- Bookmark function for playlists and channels
- Widget
- Equalizer
- Keyword suggestion
- Easy operation
- System also supports Android 4/3
[Very easy operation]
- Continuous playback of music ranking. Listen to popular songs at once!
- Video search by artist. Selected from the search results, continuous playback!
- By creating a mylist, you can assemble your own favorite album! Even a wallpaper can be set!
- Play YouTube playlists directly. It's not necessary to create a mylist!
- Playing in the background. You can listen while you work!
[Also good in these scenarios]
- Classification into a list of your favorite music videos, repeat playback.
- You can play in the background, while you are out. Enjoy using your earphones!
- Also convenient on your way to work or school. Play the mylist you created the day before.
- Set the sleep timer before going to sleep.
- Continuous playback of a playlist for videos of a series.
- Also useful while driving. Please try to connect to the car audio system.
Please find your own use case.
[FAQ]
Q. Playback is interrupted or stops.
A. Usually a high network utilization, low signal strength, interference or insufficient bandwidth are responsible for playback problems. Check the current network status. Please also check if there is enough free memory for caching on the SD card.
Q. Can not play in the background.
A. This can be caused by wrong settings and/or other apps. Please exit other apps, it needs sufficient memory.
http://sp.pvstar.dooga.org/apps/killer
Q. Can not play at all.
A. Please restart the android device and use the latest version of the app.
Q. Other Inquiries
A. Refer to the help and troubleshooting section, please check the method of operation.
http://sp.pvstar.dooga.org/apps/help
Please feel free to contact us.
http://sp.pvstar.dooga.org/app_contacts
[About permissions]
- full Internet access
For searching and gettin video information.
- modify/delete SD card contents
For video caching and wallpapers.
- view network state
For advertisement, for the selection of video quality.
- prevent phone from sleeping
For music playback.
[Notice]
- By specification, the playback is interrupted when returning from the background.
- This app does video streaming. For streaming video playback, we recommend a highspeed network connection, such as Wi-Fi. (Works with 3G.)
- Your playback may stop because of task killer and eco setting. Please turn disable task killer and eco setting. You may need to restart the device after changing these settings.
- You can only watch videos compatible to the MP4 standard.
- Due to a change in the specification of the video sites, you may not be able to view videos, temporarily. In that case, please wait for an update.
Contact Us
http://sp.pvstar.dooga.org/apps/help
Attached are the screenshots shown on the play store page.

Google Photos Videos jerky playback on cm12.1?

Videos play fine when on the phone through Video Player.
If I load Google Photos, play a video there, the playback is crazy jerky. Same video on google photos app on iOS does not do it.
Can't recall having the problem on OxygenOS but was wondering if anyone else had this issue before going back to O2 (1.01 broke touchscreen for me)
Thanks
Simpler request:
Could someone running 12.1 tell me if video is choppy in google photos please? Wish to see if the problem is on my end or an issue with Google Photos.
Many thanks!
Wiped, re-flashed Oxygen OS 1.0 (not 1.01), still same problem with Google Photos video playback. Choppy. The same videos are not choppy on iOS nor on desktop website (in chrome).
Perhaps a bug with Google Photos app?
I have this problem too. I hadn't tried the stock gallery app until I saw this post. It worked fine.
I wonder is its just oneplus related or dies it occur on other phones too?
Sent from my A0001 using Tapatalk
ChrisHRocks said:
I wonder is its just oneplus related or dies it occur on other phones too?
Click to expand...
Click to collapse
Searching the web, saw that many users have issue on nexus devices (6 and 10). Seems like the latest versions of Google Photos are to blame. Haven't tried uninstalling current ver and installing old one through apkmirror yet to confirm.
I can confirm this issue.
OPO COS12.1, Google photos last version (1.4.).
Had the same problem on COS12.
When I revert photos app to version 1.0.1 the video plays fine.
Definitely photos app problem.
I will stick to 1.0.1 version of the app until there is an improvement in the app itself.

BUG: Viewed videos not showing different colour in List view

Running 1.10.47, played videos are the same colour/tone as non-played videos, previously they were a different shade of grey. Nothing changed with a tablet I've used MXPlayer on for years.
mortbrad said:
Running 1.10.47, played videos are the same colour/tone as non-played videos, previously they were a different shade of grey. Nothing changed with a tablet I've used MXPlayer on for years.
Click to expand...
Click to collapse
Thanks for reporting the issue. It will be fixed in the next update. Stay tuned for further updates
You can install the beta 1.10.50 to get rid of the Bug:
Sorry, cant post the full link. Got to apkmirror and search vor mx player > Show variants > MX Player 1.10.50 beta (arm-v7a) (Android 4.0+)
I installed it too, as without the indication its annoying.
Sorry for long wait As the updates are rolled out in phases, it may take a while to reach everyone. We have just rolled out to everyone now. Please check the Google Play Store again to get the latest version for your device.

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