Hi Everyone,
I bought an S3 at the end of May, rooted and flashed cm 10.1 about a week later (and flashed firmware required to get the camera working a few days after that).
Earlier this week, the display suddenly shifted green and started to die - no amount of resetting, wiping, or unrooting and flashing stock would fix it (the screen ultimately came back on, but with a permanent blue-green tint and low resolution). Although I've basically chalked it up to a hardware failure (maybe gpu?), I got a replacement and am a little hesitant to flash CM again for fear that this might be a common issue.
Has anyone here experienced something similar? Is there any way that flashing and running a custom rom for a month could put undue stress on the motherboard, gpu, or other hardware? Would a custom kernel address the issue?
Just basically looking for thoughts from people who are way more experienced with this stuff than I am. Sorry if this has been posted before; I browsed the forums briefly and the display issues I saw didn't quite seem to match what I experienced.
purudaya said:
Hi Everyone,
I bought an S3 at the end of May, rooted and flashed cm 10.1 about a week later (and flashed firmware required to get the camera working a few days after that).
Earlier this week, the display suddenly shifted green and started to die - no amount of resetting, wiping, or unrooting and flashing stock would fix it (the screen ultimately came back on, but with a permanent blue-green tint and low resolution). Although I've basically chalked it up to a hardware failure (maybe gpu?), I got a replacement and am a little hesitant to flash CM again for fear that this might be a common issue.
Has anyone here experienced something similar? Is there any way that flashing and running a custom rom for a month could put undue stress on the motherboard, gpu, or other hardware? Would a custom kernel address the issue?
Just basically looking for thoughts from people who are way more experienced with this stuff than I am. Sorry if this has been posted before; I browsed the forums briefly and the display issues I saw didn't quite seem to match what I experienced.
Click to expand...
Click to collapse
A co-worker of mine had an S3 T999 on tmobile that did this same exact thing on the stock unrooted rom. I'd say its unrelated to CM, and glad you got a replacement. It should not do it again, so CM is safe to run on it.
Not a Rom issue. Sounds like just bad luck of the draw. I am on my 3rd or 4th s3 and i haven't had a Rom kill my phone yet.
Sent from my GT-P5113 using xda premium
Hi folks,
I put a thread in the Samsung Tab 2 forum, but actually this is a more general question so might better be answered here.
Short story: I've got a Tab 2 10.1 that crashes all the time, and has for the last 8 months or so. I've tried using custom ROMs instead of stock firmware, which improved the situation a bit, but didn't cure it outright. I've also done the Odin-to-stock procedure, again without any joy. The thing just crashes every few minutes of use, even doing things that are very basic like rearranging the home screen. Certainly at least once in every half an hour. It's super annoying. Reminds me of a PC with glitch memory or corrupted hard drive.
I've used StabilityTest. It crashed a few minutes in but didn't really report what had happened.
What I'd really like is a low level diagnostic that I could flash like a recovery, so the whole Android could be exercised thoroughly with good logging, independent of the main OS.
What is the best utility for tracking down possible hardware problems?
Marc
A few people here and there have been starting to have this problem pop up- including me.
My phone was perfectly fine with absolutely no problems with the touch screen but about three days ago, my phone started acting weird.
At that time, I was running CM 5.1 nightly and then dirty flashed over to the latest. I thought that this was the problem and so I did a clean flash but still the problem was there.
Went back to the original CM nightly that I was previously on and problem is still there.
Tried many different ROMs but the problem is still there..
I can't type out a sentence without my phone failing to register a touch and sometimes registering rapid touches as one - the same problems before Synaptic released a 'fix' for this issue.
At this point, I don't really know what to do but it's aggravating that a phone can't do it's basic tasks such as type.
The phone seems really sluggish when I type - which I haven't encountered before this which slightly leads me to believe that input lag is the crux of the problem however, I can't say for certain.
Can anyone with more expertise help me with this?
Same issue
You_got_owned123 said:
A few people here and there have been starting to have this problem pop up- including me.
My phone was perfectly fine with absolutely no problems with the touch screen but about three days ago, my phone started acting weird.
At that time, I was running CM 5.1 nightly and then dirty flashed over to the latest. I thought that this was the problem and so I did a clean flash but still the problem was there.
Went back to the original CM nightly that I was previously on and problem is still there.
Tried many different ROMs but the problem is still there..
I can't type out a sentence without my phone failing to register a touch and sometimes registering rapid touches as one - the same problems before Synaptic released a 'fix' for this issue.
At this point, I don't really know what to do but it's aggravating that a phone can't do it's basic tasks such as type.
The phone seems really sluggish when I type - which I haven't encountered before this which slightly leads me to believe that input lag is the crux of the problem however, I can't say for certain.
Can anyone with more expertise help me with this?
Click to expand...
Click to collapse
Im having a similar problem. I cant type a single sentence without errors. It doesnt register the touch as well few times. Using a device is so sluggish.. hate it. Tried many roms with clean wipe but without any success. Would be nice if anyone could help with the above issues.
I have similar issues and I don't think it's a software issue - I have never flashed a ROM. I think it's hardware problem, probable the earthing suggested in this post:
http://forum.xda-developers.com/oneplus-one/general/fixing-ghost-touch-grounding-issue-hint-t2951000
There is an app that re-calibrates the touchscreen every time you turn it on, but it doesn't completely solve the problem for me and also prevents unlocking until it has completed, which is annoying. The fact that a re-calibration is needed to even achieve a little stability is consistent with an earthing problem.
If mine gets any worse, and I think it will, I'm going to investigate a warranty claim, but that sounds like a few weeks with no phone, which I can't tolerate.
hi, i'm experiencing the same problems. you can test this when registering 2 touches on the same Y axis (try with anyone of touch test apps).
I think that this is popping out to a lot of people in this moment because of the hot days kicking in. in fact, if your phone is cold (try to put in a fridge for 5 minutes) it will work perfectly, but when it will become hot again in your hands the touch will start to freak out again
What sucks is my phone was perfectly fine a few days ago and we've only had an increase of about 5 deg F over the week.
Occasionally the capacitive buttons don't register either.
Same thing here. Perfectly working screen, flashed 5.1 unofficial some weeks ago and no matter wich versión of cm or what kernel, randomly ghost touches happens.
Now with official 5.1 and ak 200 works better, but it's still there. There must be some kind of firmware/software problem, It's too curious that this issue begin to happend to many people at the same time.
My bro has the same problem, some days after flasing CM12S the screen doesn't feel as responsive anymore.
The screen isn't able to handle multiple touches anymore what makes typing really annoying, scrolling through settings also goes really slow.
Tried flashing latest 12.1 nightly but I don't think any ROM will be able to fix it.
No idea what caused it and if there is a way to fix it.
ZuLa said:
Same thing here. Perfectly working screen, flashed 5.1 unofficial some weeks ago and no matter wich versión of cm or what kernel, randomly ghost touches happens.
Now with official 5.1 and ak 200 works better, but it's still there. There must be some kind of firmware/software problem, It's too curious that this issue begin to happend to many people at the same time.
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Click to collapse
This is exactly what happened to me and it seems like it happened to a good number of people around the same time. Either 1)It's a huge coincidence 2)OnePlus rigged our phones to go haywire around this time or 3)Something in one of the nightlys got messed up for a few people however like you said, flashing new roms for kernels doesn't help anymore which makes me want to do a complete wipe - Internal data included.
Same issue
I was sure it's the heat some time back but then this touchscreen fixer app in the Themes and Apps section is actually helping. That makes me wonder if its the firmware, coz the problem only kicked off after the CM12.1 update. A few of my classmates purchased the OPO at the same time as I did and they dont have this issue (they didnt go to CM12.1).
Any tips on what firmware/ROM to revert to?
Edit: I also flashed the Oxygen OS firmware.
It's not a change in the firmware, mine did it spontaneously. It's hardware. OnePlus will do everything they can to spin a software story and indeed it will often be possible to partially mitigate in software, but ultimately everyone with this problem should be getting a replacement. That could be a lot of people.
patp said:
It's not a change in the firmware, mine did it spontaneously. It's hardware. OnePlus will do everything they can to spin a software story and indeed it will often be possible to partially mitigate in software, but ultimately everyone with this problem should be getting a replacement. That could be a lot of people.
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Click to collapse
I'd love to see how you jumped to such a definite conclusion. I live in a warm climate to begin with, temperatures are actually lower now than they were a month and a half ago, and the CPU of my OPO has definitely risen above the 41-45 Celcius range that people seem to quote for this current wave of issues (and I have corroborated with my own testing). However, if I go to the recovery, the touchscreen seems to have normal responsiveness, regardless of the CPU temperature. Unless it was a built in hardware malfunction set for a specific moment, the probability of a sample, even of this size, where a series of individuals can all see the exact same lineup of hardware-based issues occurring at the same time, is too ugly for me to try and imagine calculating. But I would fare to bet it isn't high.
However, if a set of users are all changing their software as new versions and builds come out, just as the release occurs... At least then you have a series of events occurring all at the same time. Not causation, but at least there's a stronger correlation than "it's warming up so now we see the hardware defects".
The temperature range this "defect" is being attributed to can be reached quite easily in normal use in temperate areas, but even in colder climates, it should be simple to reach such temperatures if the phone isn't underclocked, as the phone is set to charge, or even if the phone is running a software update of some kind, and countless other things.
TL;DR - Don't jump to conclusions that fast, weather changes aren't a strong correlation.
hyshion said:
I'd love to see how you jumped to such a definite conclusion. I live in a warm climate to begin with, temperatures are actually lower now than they were a month and a half ago, and the CPU of my OPO has definitely risen above the 41-45 Celcius range that people seem to quote for this current wave of issues (and I have corroborated with my own testing). However, if I go to the recovery, the touchscreen seems to have normal responsiveness, regardless of the CPU temperature. Unless it was a built in hardware malfunction set for a specific moment, the probability of a sample, even of this size, where a series of individuals can all see the exact same lineup of hardware-based issues occurring at the same time, is too ugly for me to try and imagine calculating. But I would fare to bet it isn't high.
However, if a set of users are all changing their software as new versions and builds come out, just as the release occurs... At least then you have a series of events occurring all at the same time. Not causation, but at least there's a stronger correlation than "it's warming up so now we see the hardware defects".
The temperature range this "defect" is being attributed to can be reached quite easily in normal use in temperate areas, but even in colder climates, it should be simple to reach such temperatures if the phone isn't underclocked, as the phone is set to charge, or even if the phone is running a software update of some kind, and countless other things.
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Click to collapse
The outside temperature being warm would keep the screen hot for a prolonged period of time as compared to the phone heating while charging or intense usage. However, your recovery argument is spot on! The touch works flawlessly in recovery!
goldengargoyle said:
The outside temperature being warm would keep the screen hot for a prolonged period of time as compared to the phone heating while charging or intense usage. However, your recovery argument is spot on! The touch works flawlessly in recovery!
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Click to collapse
Well I guess it's good that it's not hardware damage.
Has anyone tried going back to android 4.x to see if it helps- if it really is software?
Surprised there hasn't been more people experiencing this issue given the number of people going to android 5.x
I have the same frustrating issue
Same here, works fine in recovery. Also had this issue arise after the first bout of touch issues: https://www.youtube.com/watch?v=yoFYcFawTI4&feature=youtu.be
(clearing cache seems to alleviate that particular problem)
I think it's a software issue. I mean possibly there is hardware problems too but mine started appearing only after I installed the 5.1 update... also some things for me feel like a software issue for example when scrolling instagram back up to the top. as soon as it gets to the top it bounces back down again.. seems like software problem to me.
This is definitely a hardware issue. My phone was working perfectly. Until I went on a 5 days trip and used it for navigation, and went very hot. Up until then I was on the same CM12 rom for weeks without a problem. Since then, I've flashed many roms and the problem persists. It's definitely a hardware problem. For me it occurs whenever the phone runs a little bit hot. Practically all the time when I'm on 3G. When the phone has been in my pocket with 3G on, it's almost impossible to unlock it when I try to use it.
I contacted Oneplus a week ago and I still try to get them to RMA the phone. They've sent me all sorts of crap emails, I wiped the phone and now they ask me to shoot a video to showcase the problem. This company has the worst customer service you can find. As much as I like the pricing, I won't be bothered again with their devices. I only hope they'll RMA it otherwise I'll open it myself and try to fix the grounding issue. There is a detailed how to which also explains what's the problem.
I always had it but it was so minim that maybe couple of times a day weren't that big problem!
Just yesterday and today the issue is now intolerable! I removed the screen protector and used the stock lollipop keyboard (bcz swiftkey is kinda slower the issue was there more).
It's still very annoying and I can't type easily! I had to remove flow/swype feature to minimize it further!
Seriously considering buying another phone although I wanted to keep it for a year at least! But the hate is growing on me...
HAha exact same problem here happening since 3days.
I was on Euphoria 29/3 build. I flashed ak kernel, after reboot i couldn't type properly anymore. I was like damn, maybe its bad kernel setting or so. Didn't help.
Cleanflashed 3 roms since then, didn't solve anything. All tho touch works fine in twrp for me. So im really clueless. Swiping does seem to work better for some unknown reason to me!
The ghost swipes while typing is driving me crazy. Thinking of going back to 5.0.2 to see if that helps. Do I need to flash an old firmware to go back to a previous Android version
Hi All,
I am wondering if you can help me troubleshoot my Samsung Galaxy S7. I am open to any suggestion, even installing non-stock firmware or any other ideas you may have.
I bought the phone (on contract) around 5 months ago, For nearly 3 months now the phone has been freezing 5 - 6 times a day, restarting 2 or 3 times a day. It works for a little while, maybe a week after a factory reset. So my brain is telling me its a software issue as a hardware issue would surely be there from the first minute it reinstalls?
There is nothing obvious as to when it freezes, mostly when loading an app, So I imagine some corrupt kernel call. I would have thought a factory reset would have fixed this though but I guess its just reinstalling the same software and if this is corrupt.
Anyway, my provider in the UK or Samsung are not providing me with any suitable options other than we will "repair" it but will not RMA it and you will be without a phone for 2 months or so. well, this is just not good enough to me as when you pay £600 for a device (which even though I havnt paid as of yet, I am contracted to pay) You dont expect it to break after 2 months. Legally all they have to do is offer a "repair". I just know this is going to be more pain than its worth.
If anyone can help me at all with any possible solution, third party firmware to try and what steps I would need. I would appreciate any help.
Phone: Samsung Galaxy S7 32GB
Model: SM-G930F
Android: 6.0.1
Kernel: 3.18.14-9113173
I don't know buddy, I would wipe the phone clean, install the newest nougat beta and maybe install only a bunch of apps a day and see when you start having problems, maybe one of them is the cause. But that honestly sounds like a hardware issue. I hope this somewhat helps. Good luck
Same problem here. Its a faulty battery and/or power circuity. There is no software fix for that. Thats why it hangs or reboots while opening apps - that needs more amps to be drawn from the battery. Like loading thumbnails in gallery and so on.
TasEsmuEs said:
Same problem here. Its a faulty battery and/or power circuity. There is no software fix for that. Thats why it hangs or reboots while opening apps - that needs more amps to be drawn from the battery. Like loading thumbnails in gallery and so on.
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Click to collapse
Thanks for both replies.
I have tried to reset, still happening, cant install nougat as it freezes as soon as odin recognises it.
I guess I have no choice but to send it to them, I just know I will have problems now for months.
Hi there,
Have something that botheres me for a while.
My daughter's S7 started overheating not long ago and it seems to get worse every day.
Random reboots every few hours. I was next to her whrn watching a live stream and the video stopped and the audio glitched (buzzzzzzz) just before the phone restarted again. Is this the end or a software reboot can fix that? Or probably a new battery?
Still using the original software version. There has never been unlocked or installed a custom build. Of course its out of warranty long time ago.
Thanks for your help in advance.
cyberdejy said:
Hi there,
Have something that botheres me for a while.
My daughter's S7 started overheating not long ago and it seems to get worse every day.
Random reboots every few hours. I was next to her whrn watching a live stream and the video stopped and the audio glitched (buzzzzzzz) just before the phone restarted again. Is this the end or a software reboot can fix that? Or probably a new battery?
Still using the original software version. There has never been unlocked or installed a custom build. Of course its out of warranty long time ago.
Thanks for your help in advance.
Click to expand...
Click to collapse
I wouldn't worry, it'll probably explode while you're asleep taking the whole neighbourhood with it.
So the answer is, as device firmware is updated so are the apps you use, which demand ever more CPU resource and battery power. This will be the primary cause of the excessive battery drain and hence extra heat on an older model. Of course there's the fact that eventually a rechargable battery will start behaving crazy the older it gets. They are only supposed to function correctly for 500 recharge cycles, after that all manner of craziness happens.
A temp fix would be to check the firmware is the lastest version which goes someway to correct these issues, but eventually nothing will remove the need for a battery change or new phone i'm afraid. Like most electronics they simply arent build to last.
You could also flash a custom ROM and only have the apps you want but that's a different conversation.
Thanks for the reply ?.
I guess you're right. Its like trying to run a compatible game on an old PC while using the video and cpu on their maximum capacity all the time.
I'll look for a light custom rom. Done that many times to some of my older phones so I think I'll manage to install one. Thanks again for the above