How do I know if I'm getting 4g signal? - Moto G 2015 Q&A, Help & Troubleshooting

I just changed the old seem I've had for a few years to a new "4g compatible" sim card since my new moto g has 4g. The thing is there has been no change in the icon I get on my status bar when I'm not connected to any WiFi. It's still a letter H and the signal triangle. Is the icon supposed to be different when I get 4g?

It is suppoded to say 4G or LTE, depenidng on the rom. I get LTE on custom roms and 4G n stock. Also check on the mobile networks settings the prefered type is 4G

It varies by model, carrier, and country. Symbols you will see for 4G are: 4G, LTE, H, H+. Like the previous post said make sure you have 4G/LTE select as preferred in your network settings. You can test your speed to see if it's 4G with apps like Speedtest from the Play Store.
https://play.google.com/store/apps/details?id=org.zwanoo.android.speedtest&hl=en

bobbyphoenix said:
It varies by model, carrier, and country. Symbols you will see for 4G are: 4G, LTE, H, H+. Like the previous post said make sure you have 4G/LTE select as preferred in your network settings. You can test your speed to see if it's 4G with apps like Speedtest from the Play Store.
https://play.google.com/store/apps/details?id=org.zwanoo.android.speedtest&hl=en
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Speedtest isn't really a reliable way of determining connection type, I have seen areas where 3G/HSPA is much faster than LTE and other places where LTE is 100 times faster than 3G. The best way is by the symbol next to your mobile connection when WiFi is off, or use an app like Network Signal Info which will give you very detailed information about both your mobile and wifi connections.

Related

What happen to my 3G?

Ever since I been having my Inspire I never seen 3G show up on my status bar. I always see H+ available, H+ connected and E. Never seen 3G yet, what's up with that.
swatcop1 said:
Ever since I been having my Inspire I never seen 3G show up on my status bar. I always see H+ available, H+ connected and E. Never seen 3G yet, what's up with that.
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H+ is AT&T's work toward 4G and its faster than your 3G, they have provided this service to all their customers. This is something that happened a few weeks ago...
swatcop1 said:
Ever since I been having my Inspire I never seen 3G show up on my status bar. I always see H+ available, H+ connected and E. Never seen 3G yet, what's up with that.
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ATTs stock ROM uses an H+ icon to indicate connectivity to 3G (UMTS), 3.5G (HSDPA), and "4G" (HSPA+). They do this to make customers think that they're ocnnected to "4G" HSPA+ all the time, even when it's not available in your area. Stock ROM also has an E icon for EDGE. Most of the ported DHD ROMs have an E icon for EDGE, a 3G icon for UMTS, and an H icon for HSDPA and HSPA+. The only way you can tell for sure what network you're connected to is by going to Settings - About Phone - Network and looking at your Mobile network type. This will tell you which network you are actually connected to
H is the 3G icon. that is just the way att is displaying it. you wont see 3G as they are calling it H. H stands for HSDPA which is 3g, so no worries you are fine.

New to T-Mo, data question?

Is it normal for the phone to go straight from "4G" to "2G"? Should the phone ever show "3G" or anything of the like? I was in an area on the coverage map that said "3G" but the phone was hunting between "4G" and "2G" where "2G" will absolutely access NO DATA... Is it also normal for "2G" to be useless..
Dial *#*#4636#*#*
Then "phone settings"
Then change "wcdma preferred" to "wcdma only"
Sent from my HTC Sensation 4G using XDA App
Just did that, seemed to show 0-1 bars of 4G and it was still enough to get data to load, so I guess that works.
Is there just no 3G that will ever display on this phone? I know there is a mix of HSDPA and HSPA+ in my area, but it's only ever said 4G.
chrisizzle492 said:
Dial #*#*4636*#*#
Then "phone settings"
Then change "wcdma preferred" to "wcdma only"
Sent from my HTC Sensation 4G using XDA App
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Click to collapse
-Go into the dialer and dial *#*#4636#*#*
Wait what? Doing that is going to make it so that you will only ever be able to use data if you are in a 4G/3G data area.
T-Mobile does not have a very big 3G coverage map, so doing this essentially makes it so that you have to stay within a known 3G area. 2G, IE EDGE will get you around 150kBps on T-Mobile which isn't really all that bad all things considered.
I would definately switch back to the Auto setting.
The problem is, even with 4 bars of 2g, the phone literally cannot browse the internet at all... almost as if I were connected to GPRS.
mbaran said:
Is it normal for the phone to go straight from "4G" to "2G"? Should the phone ever show "3G" or anything of the like? I was in an area on the coverage map that said "3G" but the phone was hunting between "4G" and "2G" where "2G" will absolutely access NO DATA... Is it also normal for "2G" to be useless..
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Click to collapse
Yes. 4G (HSPA) doesn't really require better signal strength than 3G (UMTS) - so an area is either 3G or 4G capable depending on if T-Mobile has upgraded the tower or not.
2G (EDGE) can work on a much weaker signal so your phone will drop back to it from 4G.
Please correct me if I'm wrong
this is what i put in a similar thread:
I'm guessing the reason you won't see 3G is because Tmobile has upgraded most of their 3G network to HSPA+ so it'll show the 4G unless you actually go to a place that still has just 3G versus the HSPA+

Connection order: LTE, then 4G, then 3G, then plain GSM?

Is there an order to the way Skyrocket works:
If LTE is available it would connect to LTE
If LTE is not available it would try to find 4G and connect to it
If 4G is not available it would search for 3G and connect to it
If 3G is not available, it would connect to "normal GSM"
Skyrocket is a LTE/4G phone, so does it mean that whenever I make phone calls I should be connected to LTE or 4G?
I had 4G showing in the top bar for 3 days but I haven't seen 4G all day today.
And I do not see LTE or 3G there either (I am not sure if there is LTE in New York).
There is just WiFi and those signal strength bars.
If it says 4g and LTE under your are in a LTE area. If it says 4g you are in a hspa+ area. If it says E you are on edge.
Sent from my HTC Flyer P510e using XDA App
Oh and when you make a call it will say 4g you can't make calls with lte only 4g.
Sent from my SAMSUNG-SGH-I727 using XDA App
The indicators in the info bar can be misleading. If you want to know which network you are connected to, go to "settings", "about phone", "status", and look under "mobile network type".
And for people that have data connection issues from time to time, I am willing to bet that if you look under "mobile network type" while you are having the data connection problems you will see the network type changing every few seconds or so. The phone is generally in an area where there are weak data connections in all areas and it can't decide which network to grab hold of, therefore, none of them work. I think this isn't a problem with the phone, but a problem with how AT&T's towers handle connections in weak areas.
justcalled said:
Is
I had 4G showing in the top bar for 3 days but I haven't seen 4G all day today.
And I do not see LTE or 3G there either (I am not sure if there is LTE in New York).
There is just WiFi and those signal strength bars.
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Click to collapse
That's because you're connected to wifi. When using wifi, the network icon goes away. If you turn wifi off, you will see it again.
Sent from my SAMSUNG-SGH-I727 using XDA App
Scott1479,
So I still don't see 4G. However under "Mobile Network Type" it alternates between HSPA and UMTS - I understand these are 3G networks. Very interesting
There isn't voice over LTE on AT&T (or anywhere else as far as I know).

[Q] Nexus 5 Simple Mobile 4G + Mobile Network Indicator

So I broke my N4 and got myself a N5. I thought to myself, "now I can finally take advantage of those 4G LTE speeds that I've been paying for!"
However, I only see the "H" indicator over my mobile networks though Simple mobile insists that they support 4G in my area. Am I missing something? Should I switch to another carrier? I'm I wrong for expecting to see a "4G" or "LTE" indicator in my mobile network strength indicator?
:-/
MkJackson said:
So I broke my N4 and got myself a N5. I thought to myself, "now I can finally take advantage of those 4G LTE speeds that I've been paying for!"
However, I only see the "H" indicator over my mobile networks though Simple mobile insists that they support 4G in my area. Am I missing something? Should I switch to another carrier? I'm I wrong for expecting to see a "4G" or "LTE" indicator in my mobile network strength indicator?
:-/
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Check your setting to make sure that LTE is the preferred network type.
Go Settings>Wireless & networks>Mobile networks>Preferred network type and make sure it says 'LTE (recommended)'.
If it does, then if you have no LTE, I'd blame the carrier.
Either they have LTE coverage but it's weak where you're at and you're falling back to HSPA+, or they don't and are calling HSPA+ (the H icon) '4G'
Did they say 4G or 4G LTE?
Simple Mobile uses T-Mobile's network and T-Mob defines HSPA+ as '4G'
If they didn't specify LTE, they only have HSPA+ in your area, hence the H icon.
If they insist LTE is available, try another carrier.

[Q] force to 3G only?

The 4G service at work between 8:30am to 5:30pm is literally unusable. I have 3 bars but as soon as everyone shows up, the data literally slows to a trickle. This wasn't always the case and I'd like to test the modem in 3G mode. My theory is that the 4G uplink is saturated but possibly not the 3G pipe. I don't believe the software provides this functionality to the user normally but since my device is rooted, is there a way to temporarily tell the modem to switch to 3G? I'm proficient in linux/unix and comfortable in a shell environment so a solution along those lines is fine for now.
Running android 4.4.2 w/ baseband i535OYUDNE1 (most recent OTA update from verizon), towelroot and supersu.
-Kevin
https://play.google.com/store/apps/details?id=com.cc.signalinfo
Use the additional info button a the bottom of the main screen.
bobloblaw1 said:
Use the additional info button a the bottom of the main screen.
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Thanks for the suggestion. I iterated through all of the options under "preferred network type" e.g. WDMA, CDMA, EVDO, GSM, etc. Changing the mode would remove the LTE symbol from the phone (and disable data) but I could never get the 3G symbol to show up. Is there another option I might be missing?
That's odd. I'm on 4.3TW and the CDMA (prl) option works.
Are you sure 3g data is present at your location.?
bobloblaw1 said:
That's odd. I'm on 4.3TW and the CDMA (prl) option works.
Are you sure 3g data is present at your location.?
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I can remember having 3g at one time here but I'll wait to answer that until I get home where I frequently get dropped to 3g.
But, I noticed something interesting in looking at the power metrics. As I said I have 3 signal strength bars and the 4G LTE symbol. But this app says I have -61 db(71%) LTE RSSI signal and 2db(44%) LTE SNR. Doing some google searches I found a verizon document that says that RSSI should be greater than -58db and SNR should be greater than 12.5db for LTE to work correctly on their network. So that would seem to indicate why my data performance is bad and not necessarily a saturated uplink to the tower. So, is the signal strength meter actual reporting CDMA (voice) RSSI?
smalco44 said:
I can remember having 3g at one time here but I'll wait to answer that until I get home where I frequently get dropped to 3g.
But, I noticed something interesting in looking at the power metrics. As I said I have 3 signal strength bars and the 4G LTE symbol. But this app says I have -61 db(71%) LTE RSSI signal and 2db(44%) LTE SNR. Doing some google searches I found a verizon document that says that RSSI should be greater than -58db and SNR should be greater than 12.5db for LTE to work correctly on their network. So that would seem to indicate why my data performance is bad and not necessarily a saturated uplink to the tower. So, is the signal strength meter actual reporting CDMA (voice) RSSI?
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Click to collapse
I confirmed that the app won't push me to 3g at home either and I am frequently on 3g there.
smalco44 said:
I confirmed that the app won't push me to 3g at home either and I am frequently on 3g there.
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hah, and now I'm at work and realized, my work phone is 3G (verizon) only and its got 5 bars. Any ideas what's going on?

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