Battery problem now at my wits end. - Galaxy Tab 2 Q&A, Help & Troubleshooting

Sorry peeps long story coming.
A few months back my 7.0 galaxy tab 2 wasn't charging I purchased a new cable and that did the trick, fast forward to now and my tab has stopped showing accurate charge lvls it can be on charge for 10 mins and claim 100% or it can be charging overnight and still show 0, so i've changed the battery and it hasn't made a difference I was advised to use kies and refresh the firmware but kies didn't work, so I was then advised to install cynogen mod which I have done in the hopes it would clear the error but same problem occurs just it's always on 0.
The unit Turns on and stays when plugged in so I installed a battery calibration app which I understand erases the battery file.
Again no joy.
I'm really stumped now what's wrong with this tablet.
Any advice on how to fix would be very much appreciated.

Related

[Q] Battery Stuck at 100% for an hour, shuts off at 20%

Hey guys, i've seen some other threads about batteries being stuck at 100% but they were generally with rooted devices so i figured i'd make one here.
The Problem
My infinity will charge fine, usually 1% per minute and when discharging going from 100% to 35% in about 5 hours screen on time, mainly using web apps, no real gaming, maybe dead trigger for 20 mins per charge. However when i take my tab off the charger it will stay at 100% for over 45 mins, and most recently over 1h 20m, causing the battery reading to be way off. Today it randomly shut down claiming i had 20% left.
Does anyone have any ideas? Like i said device is non-rooted and i dont have much interest in rooting it. Problem started just before we got the Jelly Bean update, and i got the tab in mid august, so it was working fine for a couple months.
The next logical step would be to factory reset and contact asus if that doesn't solve anything. I was hoping to avoid that if you guys had any tips or tricks.
Thanks
My TF700T has just started doing this. So your not the only one. I've only just started to search around for a solution.
sideswipe14 said:
Hey guys, i've seen some other threads about batteries being stuck at 100% but they were generally with rooted devices so i figured i'd make one here.
The Problem
My infinity will charge fine, usually 1% per minute and when discharging going from 100% to 35% in about 5 hours screen on time, mainly using web apps, no real gaming, maybe dead trigger for 20 mins per charge. However when i take my tab off the charger it will stay at 100% for over 45 mins, and most recently over 1h 20m, causing the battery reading to be way off. Today it randomly shut down claiming i had 20% left.
Does anyone have any ideas? Like i said device is non-rooted and i dont have much interest in rooting it. Problem started just before we got the Jelly Bean update, and i got the tab in mid august, so it was working fine for a couple months.
The next logical step would be to factory reset and contact asus if that doesn't solve anything. I was hoping to avoid that if you guys had any tips or tricks.
Thanks
Click to expand...
Click to collapse
I suggest you make a backup then do a a factory reset (twice). After that check to make sure this issue is gone, before re install any apps. If this doesn't resolved the issue, you need to reflash the full Asus firmware. This eliminated your software issue, and the last 1% chance is your hardware.(but very rare).
buhohitr said:
I suggest you make a backup then do a a factory reset (twice). After that check to make sure this issue is gone, before re install any apps. If this doesn't resolved the issue, you need to reflash the full Asus firmware. This eliminated your software issue, and the last 1% chance is your hardware.(but very rare).
Click to expand...
Click to collapse
I've done as you suggested. Including factory reseting the tablet twice.
I've had the tablet off the charger for 14 hours and 28 minutes. And it's still showing 100%...
Worth noting: It was fully charged with the dock this morning. I've taken the tablet off the dock and used it for the day and it's still 100%
Anyone else got any other suggestions?
Same problem here, started two days ago, the transformer shuts down at ˜33-35%. Installed battery monitor app and it reports ˜500mAh still availble just prior to the shutting down. After it shuts down it's dead until I plugg it the power chord, it charges to 100% but then the same story again, shutting down at 33-35% remaining battery left. I've tried the battery calibration app which deletes the batterystats.bin file but that didn't do anything. Also tried three factory resets without any success... I'm on stock ROM but rooted.
Any ideas to what to try now? Or should I wait for the next firmware upgrade and see if the reflashing of the firmware will resolve this?
How do I reflash the installed firmware version, want to try that next...
dbuc said:
Same problem here, started two days ago, the transformer shuts down at ˜33-35%. Installed battery monitor app and it reports ˜500mAh still availble just prior to the shutting down. After it shuts down it's dead until I plug it the power chord, it charges to 100% but then the same story again, shutting down at 33-35% remaining battery left. I've tried the battery calibration app which deletes the batterystats.bin file but that didn't do anything. Also tried three factory resets without any success... I'm on stock ROM but rooted.
Any ideas to what to try now? Or should I wait for the next firmware upgrade and see if the reflashing of the firmware will resolve this?
How do I reflash the installed firmware version, want to try that next...
Click to expand...
Click to collapse
What do your power saver settings show under settings?
Mine are at 10%
Have you factory reset your tablet recently?
Thats OK said:
What do your power saver settings show under settings?
Mine are at 10%
Have you factory reset your tablet recently?
Click to expand...
Click to collapse
Everything in power saver settings is left default, 15%. But the transformer never reaches that level..
Oh, and I also have the same behaivor as the orginator of this thread, the battery shows 100% for good while after a full charge until it stops dropping, forgot to mention that. My tablet is four month old and this just started... Unfortunaltey is feels like a HW issue with the battery reporting the wrong remaining charge to the OS... But I will wait for a new firmware to see if a reflash resets the battery configuration somehow.
dbuc said:
Everything in power saver settings is left default, 15%. But the transformer never reaches that level..
Oh, and I also have the same behaivor as the orginator of this thread, the battery shows 100% for good while after a full charge until it stops dropping, forgot to mention that. My tablet is four month old and this just started... Unfortunaltey is feels like a HW issue with the battery reporting the wrong remaining charge to the OS... But I will wait for a new firmware to see if a reflash resets the battery configuration somehow.
Click to expand...
Click to collapse
My TF700 shut down at 25% battery today. I think it's time to contact ASUS to see what they can do.
BlueChan said:
My TF700 shut down at 25% battery today. I think it's time to contact ASUS to see what they can do.
Click to expand...
Click to collapse
Try to poweroff your device and let it stay down for 1/2 hrs, then power it back on see if that resolved your issue.
You need to recalibrate the battery.
buhohitr said:
Try to poweroff your device and let it stay down for 1/2 hrs, then power it back on see if that resolved your issue.
Click to expand...
Click to collapse
This is what I did. except I left it plugged in over night, then unplugged it, turned it on and it is back to normal.
buhohitr said:
Try to poweroff your device and let it stay down for 1/2 hrs, then power it back on see if that resolved your issue.
Click to expand...
Click to collapse
I tried this to no avail. Worth noting the device was off for about 5 hours when the battery went flat. I've also tried turning it off and charging it.
I have a TF700 on a TF300 dock, and I have found that if I unplug the tablet from the dock, while the dock is plugged into the wall, it stays at that battery level until I plug it back into the keyboard. Deleting batterystats.bin, turning it off, waiting long enough for it to get to 8.4V, and then doing a cold boot seems to fix it.

[Q] P3113 Won't Turn On Or Charge

*The tablet is completely stock, other than a couple apps, like a dictionary and google translate*
I got a Galaxy Tab 2 7 inch a little while ago for school use, and didn't use it much after Spring finals. But when I went to use it today, it would not turn back on. Thinking that the battery had been drained from being left on for an extended period, I plugged it in. What I found was that it would stay black for a couple seconds then show the battery with the stuck loading circle. It then shows the quarter and half charging increments in orange and shuts back off for a couple seconds. I have attached a gif in case my explanation of the animation is not sufficient.
Edit: My problem was purely hardware. The battery had failed somehow, and I fixed the problem with an OEM replacement battery. I'm glad that it was that easy to fix, and I hope that this can help someone else with the same problem.
FlinderMouse said:
*The tablet is completely stock, other than a couple apps, like a dictionary and google translate*
I got a Galaxy Tab 2 7 inch a little while ago for school use, and didn't use it much after Spring finals. But when I went to use it today, it would not turn back on. Thinking that the battery had been drained from being left on for an extended period, I plugged it in. What I found was that it would stay black for a couple seconds then show the battery with the stuck loading circle. It then shows the quarter and half charging increments in orange and shuts back off for a couple seconds. I have attached a gif in case my explanation of the animation is not sufficient.
Edit: My problem was purely hardware. The battery had failed somehow, and I fixed the problem with an OEM replacement battery. I'm glad that it was that easy to fix, and I hope that this can help someone else with the same problem.
Click to expand...
Click to collapse
Thanks for updating the fix, I have same problem battery not charging never though batter would be the problem last couple of charges battery lasted for 3 to 4 hours and my 8 year old son have been using to play games I though getting 3 hours was good for games. Who knows how these new battery function die all of a sudden!!
I will try changing the battery and update here if battery is the issue for me as well.
FlinderMouse said:
*The tablet is completely stock, other than a couple apps, like a dictionary and google translate*
I got a Galaxy Tab 2 7 inch a little while ago for school use, and didn't use it much after Spring finals. But when I went to use it today, it would not turn back on. Thinking that the battery had been drained from being left on for an extended period, I plugged it in. What I found was that it would stay black for a couple seconds then show the battery with the stuck loading circle. It then shows the quarter and half charging increments in orange and shuts back off for a couple seconds. I have attached a gif in case my explanation of the animation is not sufficient.
Edit: My problem was purely hardware. The battery had failed somehow, and I fixed the problem with an OEM replacement battery. I'm glad that it was that easy to fix, and I hope that this can help someone else with the same problem.
Click to expand...
Click to collapse
you charging using direct charging adapter or USB charging?
based on my experience ...
1. If you tab out of the battery to 0%, can not be charged using usb charge for charging low power and not enough ..
2., And if you run out of battery at 0% and you charge using the adapter charges but still can not keep his charge, and so the possibility is still there charging cable / USB you are damaged .. if so you should try to use another cable / new and charging using adapter ..
try it ... I think maybe it will solve your problem ..

Battery problem :(

This is my first time encountering this problem.
I was charging my Note yesterday when it reached 15% of the battery. However, even though it was connected to the charger and the charging icon appears, the battery life of my Note is decreasing until it drains the battery. I charged it overnight but unfortunately, It only charged up to 3%. I already sacrificed my files just to reset/reboot the Note but the battery won't still charge properly.
I've tried almost everything. Wiped the cache partition, rebooting the tablet, and uninstalling everything. But the battery stays at 0%. Is it the motherboard? Hope not.
I highly doubt that it's the connector/charger because the lightning icon appears when I connect it. I'm a newbie. I really want to identify the problem and solve it.
Define problem first to eliminate .
Replace battery or use another charger to rule out battery/charger problems .
Clean usb charging port .
100% charged battery that drops quickly >. factory reset first test again .

[Completed] i9505 charging issue

Hi there. Ive looked all over the net to figure out this problem i have with a samsung i9505.
Phone appears to be running fine . My concern is when i charge the phone it seems to charge properly, but when it gets to %100 it just keeps going going and more going for hrs and the green light wont come on saying its finished charging remove the charger. Ive done resets updated to lolipop tried different chargers and battery.
It red light just stays on at %100 with the battery charging icon still saying its charging
Turn the phone off and plugged the charger in and it juzt sits on %99
Im fairly sure its probly not charging but just wondering why it wont say green light finishef charging please remove charger
Any ideas?
After last night i tried something, it was sitting on %100 for ages showing its charging, so went to bed with it on and it took like 5 hrs for it to go green. im thinking yay
But no, i wiped the cache did a full reset and even in aeroplane mode with everything off and nothing installed after the reset the battery is still going down really fast in standby mode like %10 per hr..
Seems like the phone hasnt got the right info about the battery or something its just all haywire
Hi,
Try posting your question here:
http://forum.xda-developers.com/galaxy-s4/help
The experts there may be able to help.
Good luck!

Battery/Phone Shutting Down

Recently had to replace battery.
Phone was shutting almost immediately after it was disconnected from charger. Charging status when not switched on showed the battery kinda going in reverse. Phone was really odd as it would suggest the battery had 100% charge and then within minutes of disconnecting it was shutting down.
I tried a factory reset/refresh with no change. So I ordered a Genuine replacement battery off flea bay and installed that last Thursday.
Initially phone seemed ok, then wen a bit weird and shut down even though charge was like at 70% or so. Wouldn't restart until plugged in and then in shutdown mode the battery/charging indicator would show 0% and then very quickly showed 70%. Good bit though was it was going up and not down like before.
Fully charged phone overnight. It then seemed really good and lasted until Tuesday with 66% charge still showing. I had not installed FB or Twitter which made a huge difference. Then yesterday it just shutdown again. When plugged in showed 0%, within minutes back to 70% and then charged to 100% in the space of an hour or so.
So I am looking for any advice. Is this just calibration issues that the phone needs to get past. Is it possible the phone has corruption int he ROM.
I appreciate it might be a hardware fault but seems weird that the replacement battery is clearly showing a big improvement suggesting battery was EOL after 2 years use.
TIA
G
GougeM said:
Recently had to replace battery.
Phone was shutting almost immediately after it was disconnected from charger. Charging status when not switched on showed the battery kinda going in reverse. Phone was really odd as it would suggest the battery had 100% charge and then within minutes of disconnecting it was shutting down.
I tried a factory reset/refresh with no change. So I ordered a Genuine replacement battery off flea bay and installed that last Thursday.
Initially phone seemed ok, then wen a bit weird and shut down even though charge was like at 70% or so. Wouldn't restart until plugged in and then in shutdown mode the battery/charging indicator would show 0% and then very quickly showed 70%. Good bit though was it was going up and not down like before.
Fully charged phone overnight. It then seemed really good and lasted until Tuesday with 66% charge still showing. I had not installed FB or Twitter which made a huge difference. Then yesterday it just shutdown again. When plugged in showed 0%, within minutes back to 70% and then charged to 100% in the space of an hour or so.
So I am looking for any advice. Is this just calibration issues that the phone needs to get past. Is it possible the phone has corruption int he ROM.
I appreciate it might be a hardware fault but seems weird that the replacement battery is clearly showing a big improvement suggesting battery was EOL after 2 years use.
TIA
G
Click to expand...
Click to collapse
Same problem here i will try to install the oficial rom of xt890 if works i back here if not i don't know what to do
Sooo............issue is still present. Odd thing which I am unable to confirm, due to rnadomness of shutdowns, it that I think it is slowly learning the state of the battery as it originally was shutting down at 70% after 2-3 days on standby. then 66% hen 56%. I did a clear cache partition and a fresh install but still the issue was present.
Clearly the new battery is lasting longer than the old one, just the phone does not seem to know to reduce the charge indicator all the way to 0%.
Anyone any idea why this might be happening.
TIA
G
Just to add i'm having the same problem.
Symptoms started last week running the stock kitkat rom so i ordered and a fitted a new battery. Initially everything looked good phone said 100% left it over night and noticed it had shut off when i came back to it. Plugged it in to the charger and it said 0% so i charged back to 100%, booted up android and almost immediately it begins discharging rapidly, i would say within 15 minutes its back down to 0%.. I've done this a few times now even left it on charge overnight for 8 hours but its still discharging rapidly everytime. The craziest thing is even if it says 0% in android i can still boot in to recovery and flash away so clearly there is charge in the battery its just android thats out of sync.
What i've tried so far:
Different wall chargers/USB leads/Outlets
Wiped everything in TWRP and flashed CM11
Factory Reset several times
Various battery calibration apps
My next step is going to be trying RSD to flash the stock ROM but beyond that i dont know what to do.
I'm experiencing EXACTLY THE SAME ISSUE with my Razr i, replaced the battery and it's still discharging very fast
Eventually managed to resolve my new battery issue simply by fully charging and discharging several times. It started to hold charge after the 7th charge and after several more discharges it's now up to full capacity.

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