Hi there,
I have a couple of problems with my htc desire S:
1. The wifi won't work -> I get a message: "unable to scan for wifi networks
Ï did many factory resets, one time it did work, until i walked out of reach, the phone crashed
2. The bluetooth wont work
My old nokia can find it when i turned bluetooth on, but it can't connect
when im looking in "hardware information" it tells me for wifi and bluetooth adress: unavailible
3. The desire S turns off when i leave it with a full battery after a few hours.
to start it up again I need to plug it in the charger and charge it for one minute (after 5 minutes, its full again)
First, I updated the htc, but the problems where still there...
after that I tried the following things:
http://forum.xda-developers.com/showthread.php?t=1525100
that worked, I used flashed this rom couple of times:
Nik_Project_X_v4.1_By_Nikhil007_DesireS -> won't change anything about the problems
I currently use this rom: HTC_EUROPE_2.10.401.9_DEODEXED_PREROOTED -> won't change anything about the problems
So I thougt, maybe it's the radio... In the boot menu it says: "S-ON" and Hboot2.00.002 so i tried to downgrade it, to unlock the NAND via:
http://forum.xda-developers.com/showthread.php?t=1399331
but I keep getting the message from the RUU
"image fail [155]"
try the right RUU version... I tried this versions:
RUU_Saga_HTC_Europe_1.28.401.1_Radio_20.28b.30.0805U_38.03.02.11_M_release_177977_signed
RUU_Saga_S_HTC_ARA_2.14.415.3_Radio_20.4801.30.0822U_3822.10.08.04_M_release_226003_signed
RUU_Saga_S_HTC_Europe_2.10.401.8_Radio_20.4801.30.0822U_3822.10.08.04_M_release_225161_signed
I'm stuck here...
Boot menu info:
SAGA PUT SHIP S-ON RL
HBOOT 2.00.0002
RADIO-3822.10.08.04_m
eMMC-Boot
Aug 22 2011,15:22:13
kernel: 2.6.35.10-g9ac6c7a [email protected] #1 (wed Sep 21 13:48:03 CST 2011
Baseband version 20.4801.30.022U_3822.10.08.04_M
Build number: 2.10.401.9 CL156318 release-keys
Android version
2.3.5
HTC sense version
3.0
Software number
2.10.401.9
As far as i know it's not branded... I can use any simcard
I want to make it 100% stock again before I moddify something again, I hope to solve the error's that way.
Am I doing this in the right order, or do I need to do something else?
thanks in advance!
3 options:
1. Follow the downgrade guide by making the phone "think" that your software version is lower than the actual one (can be done through ADB utility and the "misc_version" command in the console (if you are on Windows) or through Termina (if you are on Linux or MacOS), which will allow you to downgrade through the RUU file, and then upgrade to latest version by using OTA updates
2. Gain S-OFF on the current software, and then try to flash newer and newer radios one at a time, until the problem is resolved
3. Something inside the phone itself broke/fried, and you can only hope that service center will help you with repairing your DS
Well, I was able to "downgrade" to:
RUU_Saga_S_HTC_Europe_2.10.401.8_Radio_20.4801.30.0822U_3822.10.08.04_M_release_225161_signed
but I still got HBoot-2.00.0002, so I can't gain S-off.
so I tried:
RUU_Saga_S_HTC_Europe_2.10.401.9_Radio_20.4801.30.0822U_3822.10.08.04_M_release_234765_signed
what resulted in the same result.
Are there somt thing's I forget?
(Radio is also still the same version...)
I've update'd the htc to ics with the ruu
I got a WIFI MAC adress now, it found my network once, but after it did it once, it still does not work, same for the BT..
so it does work but it also does not...
To mods, sorry, but I checked the "is this a question" box my mistake, the following is not a question but asking for assistance.
Hello, first off apologies if this has been asked before and thanks in advance for any assistance offered.
The good folks at HTC decided to make a few changes from ICS to JB that have seriously in my view are a downgrade.
So here are the specs:
Current:
HBOOT is now 2.14
ROM: 3.70 (Telstra variant)
I downloaded the RUU_Evita_Telstra_1.89 but get error 140: Wrong bootloader, and I cant find the previous 4.0.4 stock firmware which I think from memory was RUU_Evita_UL_Telstra_WWE_2.70
So after doing some research I found that I need the 1.14 bootloader as the upgrade from ICS to JB changed the bootloader.
Since I have no idea how to change the bootloader I need some help (never had these issues with Samsung galaxy S II, much easier using odin to flash what ever firmware you wanted).
From memory, the previous version firmware was:
- 4.0.4 2.70 (Telstra)
Note: I have not rooted or unlocked the bootloader, I am not into using CFW all I want to use is the stock firmware.
If anyone can provide assistance then thank you very much.
I look forward to reading all replies and all help provided.
Again apologies if this has been brought up before but after 3 days of searching and not finding anything relevant its time to ask for assistance.
Thread still belongs in Q&A moved
Previous version before the Jelly Bean update is 2.40 with hboot 1.14
I think you might be stuck unless the jet application works on the new hboot but even for that to work (I'm not saying it will, I'm not sure if anybody knows yet) you already need to be unlocked with SU and a custom recovery.
Seeing as you're completely stock I think you're more than likely stuck with it - why would you wanna downgrade from Jelly Bean goodness anyways?
Bump to ask what's better in ics then jb for yourself?
I would have to be loco to go back to ics after this smoothness that jb has brought us.
So loco or what?
WR
Sent from my Jelly Bean One XL
WarRaven said:
Bump to ask what's better in ics then jb for yourself?
I would have to be loco to go back to ics after this smoothness that jb has brought us.
So loco or what?
WR
Sent from my Jelly Bean One XL
Click to expand...
Click to collapse
Whats better?
Well I cant use the apps I mentioned in JB, but that is a 3rd party reason, the other main thing is use of MTP over proper USB Mass Storage Mode connection.
HTC have removed the "Connect to PC" option which allowed the One XL to mount as a USB Mass Storage device which which great for the car audio system I use, my Sony deck (touch screen) cant read MTP mode.
So yeah hence why I am asking for assistance to downgrade back to ICS, preferably ICS 4.0.4 2.70 for the One XL also the modem radio is is now worse in both 3G dual band 850/2100 and in 4G 1800 ...
I used to get RSCP -55 HSPA+ at home now I am lucky to get RSCP -105 HSDPA and its not the network as my Galaxy S II (the I9100T variant) with actually the stock I9100 XSA 4.0.4 firmware gets RSCP -55 HSPA+ here.
So yeah While JB is smooth and all that to me its a downgrade in performance hence why I am asking for help to change the bootloader back to HBOOT 1.14 and thus re-instal the RUU_EVITA_UL_Telstra_WWE_2.70 firmware again.
Any help is very much appreciated as HTC have told me to basically they are not going to help.
I cant find where you mentioned apps that do not work. I can understand your issue with the change to USB. Perhaps that can be overcome with a build.prop change?
Eg:
persist.sys.usb.config=mass_storage,adb
Or get a rooted 3.17 and try some of the usb mass storage enabling apps on the Play Store.
Or wait for a dev to make a kernel that will make this work
There was no 2.70 version, it was 2.40 previously with Telstra.
You have all the below available to you.
Perhaps with Jet and some other trickery you could get back to 1.89 then update forwards to 2.40. You would really be one of the first users to try it and may kill your phone. You need to manage the hboot and current software version checks at very least.
1.81.841.1
RUU - RUU_Evita_UL_Telstra_WWE_1.81.841.1_R_Radio_0.17a.32.09.03_2_10.85.32.16L_release_259804_signed.exe
1.89.841.9
OTA - http://fotadl.htc.com//OTA_Evita_UL...81.841.1_R_release_266785ap9qro3i4pvkmhv0.zip
RUU - RUU_Evita_UL_Telstra_WWE_1.89.841.9_Radio_0.18c.32.09.01_10.93a.32.20L_release_266699_signed.exe
2.40.841.4
OTA - http://fotadl.htc.com/OTA_EVITA_UL_...1.89.841.9_release_279477r07a3nyy05j4vcis.zip
RUU - Not leaked
3.17.841.2
OTA - http://fotadl.htc.com/OTA_EVITA_UL_...128.32.34a_release_2997538hizl4svcm80o4g1.zip
RUU - Not leaked
twistedddx said:
I cant find where you mentioned apps that do not work. I can understand your issue with the change to USB. Perhaps that can be overcome with a build.prop change?
Eg:
persist.sys.usb.config=mass_storage,adb
Or get a rooted 3.17 and try some of the usb mass storage enabling apps on the Play Store.
Or wait for a dev to make a kernel that will make this work
There was no 2.70 version, it was 2.40 previously with Telstra.
You have all the below available to you.
Perhaps with Jet and some other trickery you could get back to 1.89 then update forwards to 2.40. You would really be one of the first users to try it and may kill your phone. You need to manage the hboot and current software version checks at very least.
Ah ok, no wonder I could not find RUU_Evita_UL_Telstra_WWE_2.70 ... my mistake, I am not that much into modding my One XL as much as the Galaxy S II, Note I and Note II that I have so I dont pay that much attention to it.
I dont want to root and unlock the One XL as its not mine (company) hence why I need stock ROM, but what annoyed me was HTC not mentioning that several the changes made which to me are a downgrade for what I need to handset for.
I will try to the 2.40 ROM as from the research I have done so far suggests that it should work with HBOOT 2.14 version.
Just another question if I may, so this file is a ZIP file and not an exe file, so in order to install it I will need to use something like clockworkmod?
If so I am not that good at being able to figure that out (again its not like using ODIN for Samsung), I hate to ask but how is that done again?
Again many thanks and as its 2013 here in Sydney happy new year!
2013!
Click to expand...
Click to collapse
You can't use the ota to roll back like this. It does not even help much going forwards versions with your phone locked. You would need the phone to get the download itself.
Ruu would be your only hope, and your 2.14 hboot will not accept the 2.40 Ruu (which is not publically available) as it only has 1.14 hboot.
There is 100% no chance you can downgrade your phone without unlocking it even if the 2.40 Ruu was available, which it isn't.
There is only very minimal chance you can downgrade even after unlocking it.
Ps your OP says you are running 3.70, is that right or is it just 3.17?
twistedddx said:
You can't use the ota to roll back like this. It does not even help much going forwards versions with your phone locked. You would need the phone to get the download itself.
Ruu would be your only hope, and your 2.14 hboot will not accept the 2.40 Ruu (which is not publically available) as it only has 1.14 hboot.
There is 100% no chance you can downgrade your phone without unlocking it even if the 2.40 Ruu was available, which it isn't.
There is only very minimal chance you can downgrade even after unlocking it.
Click to expand...
Click to collapse
Thats what I thought, stupid HTC and Telstra for screwing up, the phone in short is screwed with the JB update, tonight could not get any signal from the network to it whereas with ICS 4.0.4 it worked 100% in the same spot the previous month and again its not the network as my other Andorid devices are working A1.
One XL RSCP -110 UMTS v Galaxy Note RSCP -60 HSPA+, and this is supposed to be a blue tick (means works in regional/rural areas without need for external antenna) handset.
Do you have any idea if and when the public RUU 2.40 will be able to download? then again if it wont work with HB 21.4 then how do I go about changing the HBOOT back to 1.14? Again I have no idea with HTC, they have to make it hard unlike Samsung, hell I would rather make changes to LG Qualcomm based Brew OS and install that firmware using Qualcomm Tools 4.5 or use Phoenix to change firmwares on my spare Nokia N8 then try to figure out how to mod this HTC device.
HTC advised me to go back to the dealer (it was bought online so that rules that out), made a call to Telstra, they said not our problem go to HTC, HTC said go back to dealer, in other words chasing my tail like a dog would going in circles, as a last resort I made a call to a authorized service centre, they said cant be done under warranty but can be done for a price, they want something like *$350 AUD to downgrade it (seriously fonebiz), obviously my company said no and I cant change the handset either as need 4G support.
So you can see why I am trying to find a solution to fixing HTC and Telstra created issues via these forums.
Again any assistance would be greatly appreciated
*the $350 would b e to replace the mainboard with a new mainboard that has 4.0.4 ICS on it already but with a blank IMEI and as such they would flash the NAND NV with the numbers from the replaced mainboard ... also this would also end Warranty for the handset by HTC and only provide warranty by Fonebiz for 3 months on the replaced mainboard ...
As I dont own the handset I cant take that option, which is why I cant root or unlock it to use CFW, believe me if I did I would of done it ages ago, which is why I dont know anything about HTC as my personal handsets are from Samsung (much easier to modd IMHO).
I have uploaded two screen grabs.
ARGHHHH, To many numbers going through my head right now,
According to the Software info:
Version: Android 4.1.1
Sense: Sense 4+
Software Number: 3.17.841.2
HTC SDK API Level: 4.63
All the other numbers don't matter. Just the hboot 2.14 and the build 3.17.
It is unlikely the 2.40 Ruu will leak. Not all always leak. You could ask in places that Ruu leaks are found though. Often they need to be purchased on the black market. Plus the Ruu is useless to you unless you unlock and start forcefully downgrading things.
You are wasting your time unless you unlock, use jet to downgrade the hboot and alter the software build to 1.00.
Or buy a new main board.
Or live with the new update. Use a usb stick for $7 for the radio or Bluetooth or buy a new head unit.
No idea about coverage personally I did not see it decrease because of the update. But it is what it is. If you purchased from Telstra you would have a leg to stand on complaining.
Samsung devices are not all rosey and good. There is a long list of variants of s2 and s3 which you can't do squat with.
Your HTC one xl has options you can try but you are choosing not to do them.
Simply call the complaints dept at Telstra, explain that the latest ota has made the phone useless to you (not support they're useless). They will most likely credit the account or offer to swap you to a different blue tick device, it's a shame they're aren't any good ones
Sent from my HTC One XL using xda app-developers app
The one xl is a blue tick device. The user has supplied their own phone, it was not purchased from Telstra. I doubt they will offer a new handset.
Where do I find JET from?
The handset is from Telstra it was purchased online though Telstra website so there is no dealer, Telstra have said they don't help neither will HTC.
The One XL over the Galaxy Note? The Gnote other than not having 4G radio is simply better and again much easier to flash what ever stock ROM you want, simply use the new updates Check_Fus program find your model and download straight from Samsung server then use either old ODIN or need ODIN and flash what ever firmware or modem you want.
So being where XDA is supposed to be be great at providing technical advice and such I would of thought that people here would be willing and some have to help out and that others Herr with the One XL have been able to downgrade or go back to stock firmware and then help out those who don't know how ...
As for the USB options, putting on a USB KEY/PASSPORT device iss not a viable option at all, if that were the case I would not have brought it up here, I do a lot of driving way to much and am on the road a lot thus I need power and since 4G consumes vast ammounts the old way of USB would charge the handset (much faster than using cigarette lighter plug) also I don't get the static in the audik playback from the aux/lighter connection method.
So again is there anyone who can further help me out or do I simply sell the HTC and go buy another GNote (forget GNote2 no proper USB option and again apps that I use do not work in 4.1.1)
???
I have been trying to help. I have said what you could try to do several times, but you have never attempted to do it.
Comparing a Nexus device with a non-Nexus device when it comes to ease of customizing is pointless. That is the point of Nexus devices, if you wanted one you should have bought one??
If you purchased from Telstra, you have every right to complain to them that an update that they approved has significantly reduced the coverage of your phone without warning. Just claim you purchased the device due to it being blue ticked by Telstra and the range it offered in the areas you are using it in. Demand they offer a way to return your phone to its original coverage via a downgrade or another update.
1)You need to unlock. You have no chance of performing this unofficial software downgrade path without unlocking. If that is unacceptable, sell the phone.
http://www.htcdev.com
2)You likely want to use Jet to attempt to downgrade the hboot back to 1.09. You also get the bonus of supercid allowing using any RUU you want not just Telstra, so the lack of Telstra 2.40 RUU becomes less important, just use HK 2.42 RUU instead.
http://forum.xda-developers.com/showthread.php?t=1982442
3)I believe you also need to fix up another version sitting on another partition that the RUU will check
http://forum.xda-developers.com/showthread.php?t=1671135
4)Flash a RUU
Telstra 1.89 if you like:
RUU_Evita_UL_Telstra_WWE_1.89.841.9_Radio_0.18c.32.09.01_10.93a.32.20L_release_266699_signed.exe
Personally I would flash Hong Kong 2.42. It is 4.0.4 and should be able to install with hboot 1.09.
The Hong Kong 2.42 ROM is almost identical to Telstra 2.40.
RUU_EVITA_UL_ICS_40_S_hTC_Asia_HK_2.42.708.3_Radio_0.20os.32.09.15_10.113.32.28L_release_286715_signed.exe
I dont think anyone else has attempted downgrading the hboot 2.14 back to 1.09.
That is why there is no long list of users with previous experiences in doing it. You are the first, once you have got the answer you could tell everyone else how you went.
Good luck.
EDIT: Apparently someone else has tried this, it allowed him to flash 1.81 RUU (would not have been my pick but whatever) and it ended in bricking the phone.
Just a big fat warning
twistedddx said:
I have been trying to help. I have said what you could try to do several times, but you have never attempted to do it.
Comparing a Nexus device with a non-Nexus device when it comes to ease of customizing is pointless. That is the point of Nexus devices, if you wanted one you should have bought one??
If you purchased from Telstra, you have every right to complain to them that an update that they approved has significantly reduced the coverage of your phone without warning. Just claim you purchased the device due to it being blue ticked by Telstra and the range it offered in the areas you are using it in. Demand they offer a way to return your phone to its original coverage via a downgrade or another update.
1)You need to unlock. You have no chance of performing this unofficial software downgrade path without unlocking. If that is unacceptable, sell the phone.
http://www.htcdev.com
2)You likely want to use Jet to attempt to downgrade the hboot back to 1.09. You also get the bonus of supercid allowing using any RUU you want not just Telstra, so the lack of Telstra 2.40 RUU becomes less important, just use HK 2.42 RUU instead.
http://forum.xda-developers.com/showthread.php?t=1982442
3)I believe you also need to fix up another version sitting on another partition that the RUU will check
http://forum.xda-developers.com/showthread.php?t=1671135
4)Flash a RUU
Telstra 1.89 if you like:
RUU_Evita_UL_Telstra_WWE_1.89.841.9_Radio_0.18c.32.09.01_10.93a.32.20L_release_266699_signed.exe
Personally I would flash Hong Kong 2.42. It is 4.0.4 and should be able to install with hboot 1.09.
The Hong Kong 2.42 ROM is almost identical to Telstra 2.40.
RUU_EVITA_UL_ICS_40_S_hTC_Asia_HK_2.42.708.3_Radio_0.20os.32.09.15_10.113.32.28L_release_286715_signed.exe
I dont think anyone else has attempted downgrading the hboot 2.14 back to 1.09.
That is why there is no long list of users with previous experiences in doing it. You are the first, once you have got the answer you could tell everyone else how you went.
Good luck.
Click to expand...
Click to collapse
I would totally agree with this,take it up with Telstra if they don't come to the party lodge a complaint with the TIO .I have had issues with them with this phone, they replaced the first one because it did not perform to blue tick performance, This one was crap until I unlocked the boot loader and rooted,they offered to send it away and repair it but I told them what I had done to fix it, and they said if it was still no good in the future to let them know and the offer still stands.
After a very heated conversation with HTC they have agreed that they have a made an error in removing "Connect to PC" option thus proper USB Mass Storage Mode, in the future 4.1.2 update it will be returned, so success on that end, for the time being they have emailed me a letter to take to FoneBiz which advises FoneBiz that the One XL is to be reset to stock 4.0.4 2.40 Telstra ICS firmware free of charge to the owner.
It took 2 goes with HTC for HTC to admit they screwed up, as a sign of good faith they are also sending me a new One X+ since i took time to basically verbally belt the crap out them, which I have no intention of using as it will be up on Ebay for sale once it arrives.
So now I have to take One XL to FoneBiz to get it back to the way it was.
You can also thank for getting HTC to reverse a most silly decision of forcing owners to use MTP mode, it will still be there but proper USB Mass Storage mode will return in the next update (when ever that might be).
For the time being I am using my work Telstra SIM in my Galaxy Note and that SIM is being used in the One XL.
I have a VZW htc one m8, Firmware 2.21.605.2 and am trying to update the firmware to 3.28.
Every time I try to update to 3.28 i get the error FAILED (remote: 41 model id check fail).
I have super CID on and tried everything i can think of.
I would love to check out some of the roms but I dont have much luck with them.....might be a different issue all together but They get stuck on the HTC screen and do not load.
Can anyone offer any help as to get the firmware updated.
I tried this on ADB fastboot
Wrong software Update
blackdrag0n said:
I have a VZW htc one m8, Firmware 2.21.605.2 and am trying to update the firmware to 3.28.
Every time I try to update to 3.28 i get the error FAILED (remote: 41 model id check fail).
I have super CID on and tried everything i can think of.
I would love to check out some of the roms but I dont have much luck with them.....might be a different issue all together but They get stuck on the HTC screen and do not load.
Can anyone offer any help as to get the firmware updated.
I tried this on ADB fastboot
Click to expand...
Click to collapse
You can not Update your HTC M8 Verizon with this Update who is specific for the HTC M8 Developer Edition *
new software update will come soon to our Verizon model HTC M8, we have to wait.
You have the latest updated software version 2.21.605.2 no need to update.
Another question then, why the heck would several roms just get stuck on the HTC screen and never load into them?
for example the Android Revolution HD 21. Installs just fine but get stuck on the HTC screen and never moves.
Thanks for the reply
blackdrag0n said:
Another question then, why the heck would several roms just get stuck on the HTC screen and never load into them?
for example the Android Revolution HD 21. Installs just fine but get stuck on the HTC screen and never moves.
Thanks for the reply
Click to expand...
Click to collapse
You need to have the latest firmware for that ROM to boot...We don't have that just yet...should be soon. Only flash firmware specific to Verizon or you will hard brick your phone. SuperCID is pretty useless for the Verizon model for that reason.
brholt6 said:
You need to have the latest firmware for that ROM to boot...We don't have that just yet...should be soon. Only flash firmware specific to Verizon or you will hard brick your phone. SuperCID is pretty useless for the Verizon model for that reason.
Click to expand...
Click to collapse
That would explain a lot, thank you very much.
blackdrag0n said:
Another question then, why the heck would several roms just get stuck on the HTC screen and never load into them?
for example the Android Revolution HD 21. Installs just fine but get stuck on the HTC screen and never moves.
Thanks for the reply
Click to expand...
Click to collapse
You are getting stuck in those rom because you are trying to flash incompatible Roms* for the M8 Verizon, you should stick
with the right VZW HTC m8 thread here http://forum.xda-developers.com/verizon-htc-one-m8/development
also if you still having problems with any rom here then flash other Custom recovery
http://techerrata.com/browse/twrp2/m8_wlv
user reporting version 2.7.1 0 TWRP as working in all roms. but you can try the new one first.
You have the lastest build software VZW 2.21.605.2 , check your (firmware) Baseband version should be 1.09.20.0702 (new)
if you got that you will able to flash any Rom in the thread above
Hi, I have this phone with
4.4.2
CID vzn-001
mid OP6B20000
HBOOT: 3.16.0.0000
RATIO 0.89.20.0321
OS 1.55.605.2
OPEN DSP V38.2.2
The quiestion is, I want to get updates via OTA, and remove all apps from verizon and the warning went my phone read my sim card,so I have experience installing ROM´s, s-off and those thins with my last one x, but when intalled CY11 I saw the battely life decreased, so for my m8 I want a clean ROM, I want too the Sense, so what you suggest for me??
Thanks
Any advice?
My advice is to post in the question and answer section.
Hi everyone,
I need some help if you may please. I bought an HTC One M9 phone and for a while it's been telling me to update to the newest android version. However, this was impossible because even when I downloaded de update from TMobile, when restarting, TWRP would kick in and wouldn't let me go through the whole setup. So, I got to some tutorials and I found some guidance but it's all so confusing and I've gotten to a point where I have no idea what to do next.
Phone is from:
-TMobile
What I did:
-Got rid of TWRP
-Got it back to unroot
Phone status as of now:
It works fine, but it's still not updated.
When going into the HTC Download mode screen, i get the following info:
-UNLOCKED
-htc_himaul PVT S-ON
-OS-1.32.531.24
-Warning: Security checking failed NOT_FIND_SMARTIO
FILE /mnt/media_rw/ext_sd/0PJAIMG.zip
File NOT FOUND
ADB is not reading my device when in download mode, I was trying to install stock recovery by following a tutorian in android soul: how to install stock recovery on htc one m9 (sorry but the forum won't let me post the link.
What do I need to do? There are so many tutorials out ther with so many different instructions that I'm totally confused now as to what to install or not to install :crying:. I'd like to install the Developer version but if I have to deal with the Tmobile one, that's ok.
Thanks in advance!
Hi
Try posting your question here:
T-Mobile HTC One (M9) > T-Mobile HTC One (M9) Q&A, Help & Troubleshooting
Experts of your device may be able to help.
Good luck!