Greetings!
As mentioined in the first post of this thread: http://forum.xda-developers.com/showthread.php?t=418150&highlight=issue+list I have encountered similar problems.
I own my TP for 3 days (2 nights) and on both mornings after being charged over the night the TP was absolutely unresponsive and only to be awakened by a soft reset. It couldn't receive calls, and the alarm of course didn't work also (so I missed one this morning - but wasn't late at work) Anyway, this is a serious issue to me, since it makes the phone absolutely unreliable. And I am not in favor of doing regular hard resets by the way ...
Help on this would be really appreciated.
Greetings, hugo
Mine does this everyday, but have you tried pressing one of the buttons like the home button, I know nothing happens for a minute but then it comes back to life with out the need for a soft reset
Haven't tried ...
Well, I haven't tried pressing a button and waiting, but this is not exactly the behavior, to expect from a phone of this kind. You see this wouldn't solve the Problem of not being reachable by phone and missing appointments. In fact I don't know, that how long I was unreachable on phone and in my profession this isn't just disturbing but unacceptable.
Hugo
I've had the same problem, not every time it's charged, but enough times to be a problem. I've switched off TF3D (Start, Settings, Today, Items, untick TouchFLO 3D, tick some standard items).
The problem has gone. Of course, so has TouchFLO.
Cheers,
Graham.
graham.hughes said:
The problem has gone. Of course, so has TouchFLO.
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Click to collapse
This could be of course a last resort, but TouchFlo is quite nice to use (although I cannot get TF to use PocketInformant as calendar app, although it is defined as standard - the original MS calendar app must be hardcoded somwhere ...). And of course as TF is one of the main features of this phone a great amount of it's costs are caused by that software. So if I couldn't use it, the phone would loose a lot of it's value.
Isn't there a sort of event log in wm6.1 to see, which event crashes the system?
Hugo
I get a similar problem in that I lose all sound overnight, so I too miss my alarms. I also get no sound through the earpiece so, although it vibrates when it is supposed to be ringing, I cannot speak on the phone as I cannot hear the other person, and it seems they cannot hear me either, so it obviously affects the microphone as well. I have done a hard reset but it still happens, so it's definitely a bug with TF3D. I know this because if I try to play one of my music tracks using the music tab in TF3D, it plays for about 5-6 seconds (obviously with no sound) and then it crashes TF3D and restarts itself, which sorts the sound issue out. No need for a soft reset here but it's still unacceptable as my alarms are useless, and for £500+ I don't expect such a stupid flaw in the software. Hopefully, a ROM upgrade will sort this out, but when that will be is anyone's guess at the moment.
matmaneyre said:
...so it's definitely a bug with TF3D.
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Click to collapse
That's also my conclusion.
matmaneyre said:
Hopefully, a ROM upgrade will sort this out
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Click to collapse
I think that's what we have to wait for. Until then, it's a choice between bland-but-working or cute-but-unreliable.
have you tried any of these little mem resident babys to get your ram back and kill bad things while it sleeps
http://forum.xda-developers.com/showthread.php?p=2136914
Hmm...I'm just wondering why not more people are reporting this? Anyone NOT experiencing this problem?
Not till now I didn't
Using Stock ROM
I am more and more convicee, that TF3D is quite a buggy piece of software (Aussen hui - innen pfui!). Additionaly to the described above, I got a "broken glass" effect yesterday.
I sure do hope, that HTC releases a ROM update soon, although up until now the Touch Pro isn't even listed on HTC's german support pages.
Maybe I'll give SPB mobile shell a try ...
Hugo
Having same problem, not all the time though.
koppee1 said:
Hmm...I'm just wondering why not more people are reporting this? Anyone NOT experiencing this problem?
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Click to collapse
I have the same problem...
A few times already... even this morning.
TP is totally unresponsive and had to soft reset it to get it back alive.
ROM 1.90.401.1 WWE
Radio 1.02.25.19
Protocol 52.33.25.17U
I've had the HTC Touch Pro for about three weeks now, and since then it's crashed or become unusable at least once a day. I do not believe for one second that these issues are restricted to my handset, and comments on this forum back that up.
Problems I've experienced:
1. TouchFlo 3D screen corruption - "broken glass effect". The TouchFlo interface appears fragmented and split - it continues to function, but is unwatchable. The OS and other applications are unaffected. Cause unknown. Cured by soft reset.
2. Complete screen corruption + freeze. The entire screen gets a still image that looks like 'white noise' - random black and white pixels. The device is completely locked. Cause unknown. Cured by soft reset.
3. Device fails to wake up. Screen has been powered down, either having been switched off manually, or by timeout. Device later fails to respond to Power button. Happens occasionally without warning, and frequently (almost 100%) during overnight charge. Note - leaving the Touch Flo interface on 'Programs' tab (i.e. not 'Home') during charge seems to alleviate this (I don't yet have enough evidence to back up this claim).
I like this phone and its touch interface, but am pretty disgusted by the reliability issues, which I would guess are largely connected to the TouchFlo 3D code and/or hardware drivers. HTC really need to sort this out.
I've had the alarm fail on two mornings so far, needed soft reset.
I'm going to try disabling touchflo I think. Be nice to have pocketbreeze running again anyway.
Just out of curiousity
Do you have your phone set to turn off the screen even if it is charging? I don't have the Pro... yet, but with my 6700 I used to have to ensure the screen stayed on over night if I wanted to have a chance at the phone actually being responsive in the morning so the alarm would go off. Otherwise it would be as your Pro's seem to be doing. Will not turn on or anything until a soft reset. (It is not a fix by any means, I am just curious if it is still the same patern.)
I never charge over night simply to avoid it being charged for 8 hours straight. I keep a charge kit at work, and charge during the day as needed. In less than an hour, I get full battery. Then, I sit it next to my bed at night with no failed alarms.
Maybe it doesn't like the long charges.
I'm trying DCS's ROM now to see if it makes any difference at all. I'll report back in a couple of days. Maybe if I didn't have to charge it so often it wouldn't be so bad!
Wether screen is on or not, it doesn't make a difference. (Why should it on a working phone?)
I sincerely hope, that if those strange behaviours are gone in non stock cooked roms, that there will be some in German language as well ...
I am looking forward to another night!
By the way, SPB Mobile Shell didn't quite meet my expectations. (eg. it has also the sucking MS calender hard coded)
Experienced the "non-responsive in the morning" problem 2 times in 3 days, without the phone being charged. Both times I had the white noise effect on the screen.
Turned off TF3D (I like the phone more without it, actually) and the problem didn't occur in the last 5 days since I did this. It's most likely a TF3D related issue and it will prolly be fixed by the next update.
-KickFlo
Weird one here, 'cause I can't seem to figure out what could be wrong.
I have owned 3 WinMo devices over the last few (many, I'm very careful) years but something has been bugging me with all devices; WM2003, WM5, last one WM6.1 recently upgraded via official T-Mo Rom to WM6.5.
* Multitasking has always been a problem, usually could only run few progs until an app closed itself (without warning) or I got low mem message
* Sometime running a single app, nothing else, even the single app like for instance Opera or Skyfire (while viewing a light site) browser would suddenly be gone (while browsing, or when turning on TP2 from standby).
I had the above with ALL my WinMo phones, all the above mentions OS. From almost fresh out of the box till using a device for more then 2 years. I thought it was just me, or that this was just something WinMo does standard and I would just have to get used to it. But since viewing vids on YouTube of for instance someone showing of his new TP2 while having about 10 heavy apps open in his taskmanager and then even showing Terminator 4 on high quality in CorePlayer. I thought *damn?* I didn't even see a bit of extra lag on his device?
Through Advanced Config i turned off the automatic closing of apps when mem usage is high, thought this would solve it; no dice...
Then I started thinking maybe it is an app I installed on every device so far. This is not really the case, although I do almost always install SPB Pocket Plus, and then via Pocket Plus menu uninstall almost all tools except the task bar battery indicator which I found handy, but this simple thing couldn't be causing all this on all different devices right? And every app I ever install I always check for a newer version before installing, or redownload software instal packs when something (like moving / copying, etc) could have damaged the install pack.
On my TP2, it's been getting more and more recent that most apps are just suddenly "gone" while doing nothing spectacular (just TaskMan all the time to check mem and almost never run multiple apps anymore simply trying to prevent that one app disappearing).
Is there a way to get a log file or something to be able to see what is causing all this, cause today was getting to be a "last straw"; both my Opera and SkyFire closes about 20 times in one hour, switched to Pocket IE... And again gone. Sometimes almost immediately, sometimes after using a few minutes. Actually one of the few apps that keeps itself (almost annoyingly) present and never shuts down is PockeTwitter which I started recently, nearly everything else (including standard ROM WinMo software like HTC Album and more) disappear when they feel like it.
Help help... It's like a curse following me...
Ps. To prevent dumb answers: I'm fairly smart with PC's and windows; I used to work in the IT business. So I do indeed know (a bit ) what I'm talking about. I can help other people with their PC and phone trouble; but this is just driving me crazy since there's no error message, nothing to help me figure out what's been bugging me al these years with WinMo.
I would say install a custom rom and then see how things go. My touch HD was a really annoying phone to begin with with all sorts of little bugs but after installing various custom roms nearly everything is ok.
(my phone does sometimes black screen and it needs the reset button to fix- only happens after 5 or more days without reseting)
I've got a strange problem with my Touch Pro. It works well for two years and one month after end of warranty (don't ask me why) it starts freezing.
I've got standard ROM, I've made hardreset and use only device without any software installed, nothing helped. After few weeks I've noticed that it freezes mostly when some sound is played: when is playing alarm or when I'm typing in navigation with sound enabled and so on. It also freezes in some incoming calls: I was able to pick up the phone and it freezes after 2-3 seconds of the call. The call was not terminated, but I was not able to hang it - only by soft reset. It doesn't freeze in each call - it's quite unpredictable.
Later I turned off the sound and keep only vibration. Phone works without any issue. Of course, when I turn the sound again on, it freezes after a few tests...
Do you have any idea what can cause this? I'm getting angrier after each freeze and I'm sure the device will fly through the window soon if I don't cope with this...
Standard ROM as in non-custom? Do you have any additional programs installed or additional mods applied? You mentioned doing a hard reset, do you experience any issues with your TP immediately after the hard reset or only after any app installation or mods? May need to narrow it down to something more specific. I have no issues what-so-ever with a custom ROM (see my sig) nor additional mods or applications. They'll have to go after my at&t Fuze with an EMP to get me to buy another phone...
It's standard HTC ROM version 5.05.405.1 WWE with Radio 1.01.25.16. I have no problems for two years with this ROM. After the device started freezing, I've made hard reset (twice), but it obviously isn't a software issue - it froze even after clear install with no additional programs or mods applied...
When the TP is frozen, radio still works (so when it freeze in a call, I can continue talking). Sometimes it freeze when I don't answer the phone - funny is it looks like someone is still calling, even the LED is blinking, but I can't do anything. HW buttons won't work, neither power button. Display always stays turned on (as well as I can remember, it never freeze with display off). Soft reset is the only way out of this...
Yeah, I've seen that once or twice (the screen freezes but lights still blinking while the device is stationary) but not lately and not with the ROM I have installed on my at&t Fuze. Have you installed any additional apps or made and modifications? When's the last time you flashed your device? I can't promise you that flashing will solve the issue as it seems very intermittent and random but perhaps it's tied to a specific phone app or mod?
I've got same problem as You.
I was change a roms few times and still not work correctly.
Has anyone can help ?
I still think it's a hardware problem. I have no freeze for two weeks - but it's only because I'm using vibration mode instead of sound. I'll try to disconnect internal speaker to check if it's the source of the problem...
I was in the service and said that it found none of the above-mentioned defects.
They found that this may be dependent on weather conditions (humidity, conditions of work ect)
It is strange, because it rarely encounters this type of problems.
Personally, you're the first person (including me) who has this type of problems
I have not found anything on the forums in my language.
I'll try to look somewhere.
Regards.
sorry for my English
I used this radio and stopped freeze
http://rapidshare.com/files/320038222/Raphael_Radio_1.17.25.09.rar
Give me info if it helps
Greetings
[Q] Slow Moto G and vibration issues
1. I recently got a Moto G XT1032 and updated OTA to Lollipop 5.0.2. I did not use it before updating, it has 500-700 MB of free space, I also erased the cache partition, but the phone is extremely slow. So slow that when opening Facebook for the first time, I have 15-20 seconds of white screen and then it loads, and 5-10 seconds of white screen for WhatsApp, GMail or Spotify. If it's in any way relevant, it's not rooted, I am using Aviate launcher, no other customizations and when using Apus launcher, for example, it's a tad faster. I know Moto G was not supposed to be one of the faster phones on the market even when it was released, but what would you recommend me to do to bring it to a decent speed? Meaning which ROM, script, optimizations, Android version etc. would you recommend?
2. Issues with vibrations: it vibrates a couple of times (for example when typing a couple of letters on the keyboard or when getting 1 notification) and then it stops vibrating. Even when using vibrate test from Test my Android, it does not vibrate and the only way to make it vibrate again is to shake it. After shaking, if I use long vibrate test, it vibrates for minutes, but if I start and then stop it, it stops vibrating on the 3rd of 4th try (probably depends on how hard I've shaken it). On short vibrate test, it stops vibrating after 2-30 vibrations (again, depends how hard shaken before). If test is on and I shake it, it starts vibrating again, so it seems to have trouble starting the vibration. Is this a hardware problem and any idea how to fix it? Did not manage to try solution from http://forum.xda-developers.com/moto-g/help/guide-fix-annoying-bad-vibration-t2860152 because I don't currently have the tools to open it.
PS: also not sure how relevant it is, but at some point it had a cracked screen and LCD+frame was replaced with something bought from eBay.
I'd try a factory reset. It's something I always did after updating the stock rom via Ota. Just backup your apps and settings. Anyway I'd advice installing a custom rom since my Moto G slowed down too a lot after upgrading to 5.1.
So is it normal for the device to be so slow? I will try in the evening the factory reset and then reinstall the apps (will probably use Helium). About custom roms, I don't need anything fancy and with lots of customizations, just based on Lollipop and fast, what would you recommend?
Sort of because lollipop is far heavier than kitkat and a big os upgrade without a wipe may leave too many trash files in the system. If you want fast roms you should try the aosp based ones. I'm currently using Paranoid.
Bartowsky19 said:
Sort of because lollipop is far heavier than kitkat and a big os upgrade without a wipe may leave too many trash files in the system. If you want fast roms you should try the aosp based ones. I'm currently using Paranoid.
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Click to collapse
Thanks, I did a hard reset, reinstalled apps and the speed has improved quite much. At least I don't get "application is not responding" messages and it's as slow as it should for the hardware it has. I would not unlock it and put custom ROM on it, factory reset was enough.
So I bought my Mi 6 a couple of weeks ago, had no major problems with it except some glitches on the manual mode in camera which wasn't a big deal to me cause manual mode on my phone camera really didn't matter much to me.
But after I was amazed with all the customizations in the Themes application, I just faced a glitch that made the cache cleaner (which works by tapping on the bottun on the left side of the home bottun) stop and found long delays that kept my device frozen for like a minute or two, and it sometimes even crashes after taking a long time and then sends an error message saying "Overview isn't responding". So my device was unstable when trying to clean the cache and close all of the open apps which made my device unfunctional for a minute or two. I tried different themes and it was like they all had the same glitch, except the theme Limitless and the default theme which were already installed on my device at the first place.
This issue is annoyingly preventing me from using any custom themes because I couldn't tolerate that sort of delay I had never seen before even on cheapest phones!
I've already reported this issue for like 3 times through the Feedback application on my phone, and I'm writing this here to ask if any of you guys have faced the same problem. And ask for the 4th time from Xiaomi to fix this issue because it prevents me from using any custom themes.
Thanks and have fun.