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The 4.0.4 OTA update was waiting for me when I woke up this morning. I started the install but when it went to reboot it hung up with a picture of the Android man on his back with a red error/warning triangle.
I haven't done anything with it, hoping someone might be able to help me out.
The phone is rooted but running 4.0.2 stock rom. the battery was a little low when i started the install, but i plugged it in before starting.
Thanks in advance for help,
jvoosh
the reason is that your phone is rooted ,so ... if you want OTA ,you had better unroot you rom or ruu
so can I hard reset the phone (pull the battery) without screwing anything up and then figure out how to unroot the phone?
thanks for your help,
j
Ditto
I'm in exactly the same boat, and hope someone answers this before I try a battery pull.
EDIT: I read around and found some people describing our situation, and mentioning that they did battery pulls to no avail. So I did, and nothing broke. However, the update didn't go through, and now I'm trying to figure out why this happened.
Same issue
I'm having the same issue. Phone got the IMM76k update, and after downloaded, was prompted to restart and install. So i did, gets through part of the install, and then goes to the android man on his back with a red exclamation mark. Have tried multiple times, all to no avail. Now, when I click check for update, it says system up to date, but still on 4.0.2.
Non-rooted, bootloader unlocked...anyone have any luck fixing this?
After downloading update, get Android man on back with red exclamation point
I'm having some difficulty getting the update to install, along the lines of some of the comments posted before mine:
I was able to force download the OTA update (IMM76K) according to the instructions on this original post. (It took a few tries, but eventually worked.)
I select the "Restart & Install" option (which is the only option available to me), and it restarts.
I get the relatively familiar Android man with his blue-green glowing polyhedron wireframe guts spinning, and a progress bar beneath him. After getting through what looks like about 20%, it slows down significantly, and I get the Android man on his back with a red exclamation point above him where the polyhedron used to be. I don't recall seeing any specific error message any of the three times that I tried this. (The first time, I did a battery pull; the second and third times, I just waited, and it eventually restarted on its own.) Needless to say, I'm still on 4.0.2.
I'm afraid I'm not very familiar with different version names and so forth (e.g,. I don't know what yakju is), but this was a phone that Verizon sent me in December 2011 here in the US.
Here's the information from my "About phone" page:
Model number: Galaxy Nexus
Android version: 4.0.2
Baseband version: I515.09 V.EK05 / I515.EK02
Kernel version: 3.0.8-gaaa2611 [email protected] #1
Build number: ICL53F
When I first got the phone, I immediately unlocked the bootloader and rooted it. I did NOT install a custom recovery, nor did I install any custom ROM.
It sounds like there might be some kind of validation error, but I do not recall doing anything that would make my OS non-stock, except perhaps side-loading Google Wallet, but since that doesn't even require root, I can't imagine that it would have any effect. My Superuser app shows only the following apps to have ever used root permissions: BusyBox Free, Secure Settings, Superuser, Terminal Emulator, and Titanium Backup. I've only used BusyBox and Secure Settings with Tasker to automate certain tasks, but nothing crazy! Mostly, I just need root for Titanium Backup. (I cannot recall exactly what I restored from my stock Gingerbread Droid X, but I was very careful to only restore apps and their corresponding app data--and I avoided restoring any Google-provided apps.) Even my tethering is done through an app not requiring root (SVTP).
Any advice (not requiring that I do a factory reset or flash a custom recovery or ROM) would be greatly appreciated! I'd also like to hear about people who have similar circumstances, but didn't have problems updating (so that I can rule out various factors).
Thank you in advance!
same exact issue here.
A "solution", albeit less than ideal
The OTA update eventually came to my phone naturally, and it still didn't work. (No surprise there.)
I called up Verizon tech support, and they had me do the Google Services Framework workaround to try to force the update again. Of course, it didn't work.
They said "We're going to need you to reset your device." (i.e., to factory default).
I told them that was wholly unacceptable, since I want to make sure that all my settings are preserved. (I'm kind of obsessive compulsive about things being set the way I like them, and Titanium Backup, as great a program as it is, has sometimes caused some trouble for me when restoring system settings, and especially since I'd be doing a restore after upgrading the OS, I was nervous about that option.)
Verizon got Samsung on the phone. They had no advice except "We're going to need you to reset your device." Both the Verizon rep and I told him that wasn't acceptable.
So Verizon's "solution" was to send me a new device, allow me five days to get everything transferred over, and then have me return the old device.
Up side: In case there was something wrong with my hardware or something else got messed up, I get a new device that I can get set up with the exact same settings as the old one.
Down side: The "new device" is refurbished, so there could potentially be some kind of baggage.
The "new device" came with 4.0.2. I booted it up without the SIM card, skipped all the logging in to Google, and immediately started going through the steps to unlock the bootloader and root the device. (I used the Galaxy Nexus Root Toolkit, which worked like a charm on a 64-bit Windows 7 machine I had lying around.) After unlocking and rooting, I logged into the device with my Google credentials and let it restore my settings and apps that I had downloaded from Google Play.
Then, it notified me that the 4.0.4 (IMM76K) update was available, so I installed that, and it worked without a problem.
Then, I installed the SIM card and got the new device activated through Verizon's website for activation.
Then, with both devices side by side, I went through every phone setting and made sure it's what I wanted, I made sure every app was installed (and if it was a non-Google Play app, I restored it through Titanium Backup), and I restored data for apps that don't store their data in the cloud (e.g., various games) through Titanium Backup. (I made a backup of my old device with Titanium Backup and transferred it over to the new device after getting the new one up and running.)
Everything seems to be working just fine, and the "new device" runs a bit faster and smoother than the old device, and that's with both devices rebooting and then going through the exact same "click paths", side by side.
So it's a bit of a hassle, but everyone who has a Galaxy Nexus should still be under warranty, so if you're polite with your Verizon tech support representative, they may be willing to help you out.
Verizon can sometimes be infuriating with their update release schedule and keeping their customers informed, but they sure do a good job accommodating their customers in other ways.
I realize this isn't really a "solution" to the Android man on his back problem, but this seemed to be the path of least resistance for me, and I'm pretty happy with the outcome so far. (It's been less than 24 hours since I got the "new device" set up!)
Other things I realized I should have tried (and still may, before I wipe my phone and send it back):
- uninstalling BusyBox (through the app itself, since it makes modifications to the system) and Secure Settings
- unrooting
Good luck!
My friend who has a nexus has his bootloader unlocked and CWM on it. He got the OTA today on his way into work and like you guys, he has a broken android when he boots up. We can get into CMW but we are unable to mount his internal SD storage onto our computer and he has no ROM zips on his phone. Any advice as to how to get his phone up and running?
Will wiping the system/data fix it? Is there a way to get a ROM like AOKP onto the device outside of CWM?
Edit: After several reboots it decided to just boot into the stock ROM. Really strange. Anyhow, flashed AOKP and all is well now.
Hi all, I come to you all in this time of great need. I have in my possession a LG Optimus Net or LGL45C as its know technically.
I started to suffer from problems from gapps resulting from uninstalling the Google Talk app(yes doing this in retrospect was incredibly stupid). After failing to resolve my problem when trying to re-install it, I decided to take the easy way and just do a factory reset and start from scratch. Little did I know what was to meet me. I was given the "Touch to the android to begin" screen like so many others, but it was not meant to be that simple. I would touch the android, and it would light gleefully but it would not reveal to me the next step and sit there motionless. So I proceeded to the next logical step, touching each corner in succession to skip the setup process. But no matter how many times I repeated it, nothing came of it. Next I booted into recovery mode(stock I never bothered to install CWM, another one of my mistakes) and did another factory reset, clear cache, etc. This too did not work. And I thought, there was always installing CWM through ADB where then I can then just flash to a stock ROM I downloaded. But Alas!! USB debugging some how got disabled and it was all fruitless. A little google-fu later I came across a method to flash .kdz using obscure LG utilities. With renewed hope I followed the steps but to no avail. Now I come to you stranger, and plead you in somehow help me in recovering some use of this phone. I have exhausted all my options and I hope someone out there read this and comes in my time of need. Sorry for the long block of text :silly::silly::silly::silly:
Having the same problem as you, bookface.
I couldn't install CWM from the links provided in another post, all lead to a 404 Dropbox page. This sucks. And when I tried to use the installer from Play, I got a dialog saying it's not compatible. Some would say to ignore it, it would be fine...
But if something doesn't feel right, don't do it, I've always been told...
So, I was rooted, but phone started acting funny. Done a factory reset. Since I didn't have CWM, I thought it would clear that mess up.
Nope, almost all apps crash. I'm lucky that at least the browser, Gmail, and music apps work, but everything else, including Google Play Store, all crash upon launch.
Net10's forum is a lame excuse as a "forum." Seems like TracFone employees have NO concept of how a forum works. I looked at there for the same issue, and they rather take software/hardware issues to private messages?
I have NO computer, my hubby's friend who helps him says "You have an Android tablet, that is a computer!" Technically, yes and no. Since I can't root that thing, it's useless. (If you want to know, Polaroid PMID709 4.1 with Rockchip RK29xx, and impossible to root fully, it's "semi-rooted".)
And I'm lost. I and my hubby need this phone to work. Because we need it fpr work (our jobs). And I'm getting sick of TracFone screwing up Android ROMs.
Please help!
youve made much more headway than i. trying to help my neighbor with his. he set a lockscreen password on his lgl34c and then promptly forgot it.
so upon a bit of research, this model is a doozie to work with. i had intended to overdeliver by flashing him a ROM that might allow some hotspotting and the like. upon closer inspection, i dont believe that i will be able to do that. at best a towelroot...
but ONLY IF i can get past this lockscreen. i've tried to factory reset by:
1) removing/replacing battery then holding vol down+power and waiting for LG splashscreen then releasing power (still holding vol down ) and then re-pressing(holding) power again
2) turning phone off and holding home+vol up+power and holding 30-40 sec
ive repeated both methods many many times, and these are the only methods that i have seen described in my google searching. in fact, yours is the most advanced post i have found yet.
how can i factory reset this phone without access to the settings menu?
Hello everyone.
So I just got this phone off of ebay recently, and yesterday I started getting the "System UI has stopped" message. I select the OK button and it just keeps repeating the same error and wont let me access the desktop.
Phone is stock, no root or twrp, with the latest sw update, and I am using Nova Launcher instead of the stock launcher.
I googled this problem and it seems that you need to reboot into recovery and wipe cache partition. I did that, and upon reboot I still get the same error.
I ended up going back into stock recovery and factory resetting.
Has anyone else encountered this problem?
UPDATE...
After factory resetting, I restored phone as a new device. A short time later, after updating apps and downloading some others, I once again got the System UI stopped error. Going back to my backup phone until I can get this sorted out.
UPDATE #2...
Sent BLU a trouble ticket via their tech support page on Sunday. In the meantime, did ANOTHER factory reset and whatnot over the weekend, and the phone was fine up until about an hour ago, and I got the same error.
This time, I called them directly. They actually had my trouble ticket on file, and asked me if I did a hard reset, which I have done MANY times.
They then apologized, and asked me where I bought the phone from (ebay auction).
They then told me that I need to obtain the original sales receipt of the phone in order to process a warranty claim. Now I gotta ask the person who sold me the phone if they still have the receipt?????
This is ridiculous.
Anyway, back to my Moto X pure 2015 until I get this sorted out.
Back to the matter at hand and not how unnecessary you may think it is to obtain a receipt for your purchase...
Can anyone install "MTK Engineering" from the Play Store, go to the "Log and Debugging" tab, open MTKLogger, start recording a video of the device, press play, reproduce the issue, then press stop to stop capturing logs?
BLU needs our help to capture logs since they can't reproduce the issue.
vicks1008 said:
Back to the matter at hand and not how unnecessary you may think it is to obtain a receipt for your purchase...
Can anyone install "MTK Engineering" from the Play Store, go to the "Log and Debugging" tab, open MTKLogger, start recording a video of the device, press play, reproduce the issue, then press stop to stop capturing logs?
BLU needs our help to capture logs since they can't reproduce the issue.
Click to expand...
Click to collapse
My advice would be: In SP flash tool load the Android scatter txt from the GIONEE E8 ROM(which can be found in the development thread), after loading that uncheck the top check mark so it clears all the other check marks. Then double click on the system field, navagate to where you have the stock BLU pure xl system image located(which can be found in the development thread), double click on it to load it into the system field. Then click download on SP flash tool, plug usb into computer, power off your phone hold the volume down key while plugging USB into phone. Then wait till the progress bar goes across the bottom in sp flash tool once its done flashing it will say success and now you will be flashed back to stock system. Hopefully this will get rid of whatever is corrupting your system.
Try running the phone without Nova .. I tried several launchers - and things didn't quite go right. What I've found is that not all applications run as smoothly as my OPO use to run - probably because my OPO was rooted and I pretty much did whatever I wanted with it. Not with this running stock - I don't have "proof" but the Pure XL really didn't like it when I installed a different launcher and/or themes .. once I uninstalled the launchers/themes - I rebooted and it was fine.
Jaybird thanks for the suggestion. However, I still had this issue even on stock launcher. I ended up selling the phone anyways.
And I must say here, I apologize if people were annoyed with the fact that I mentioned needing a receipt for my phone in order to send it in for repair/exhange.. This phone has been out for less then a year and in my opinion should be covered under warranty, whether i have a receipt or not.
Its 2016, don't tell me they can't look up the serial number and see that it's under warranty. But whatever.
Just would like to chime in and say I randomly got this same issue after getting a phone call. Suddenly I have no UI what-so-ever but apparently everything else works. I did see this flash of some screen saying "Preparing files for first time use..." just before I lost all ability to use my phone. And despite going into TWRP and clearing both Cache and Dalvik Cache I still have no ability to use my phone.
---------- Post added at 06:13 PM ---------- Previous post was at 05:54 PM ----------
I managed to get the phone working. Ran the factory reset through TWRP and it seems to be back in working order.
My buddy dropped off his android tablet because it had a bunch of malware, one of which was a porn app. I've factory reset the device both through the settings menu and using the power and volume buttons but as soon as the device connects to the internet the apps come back, this is before we even input a google account into the play store. I don't have a lot of experience with android but I am tech savvy so I'm hoping you guys can help me out.
I'm guessing the malware has replaced some default system apps and maybe I need to reflash the device but I'm not sure how to go about doing that or which ROM is the correct one for this tablet. I ran malwarebytes and it found a lot of problems but when I try to clean them off it keeps saying the uninstall fails. The tablet is a cheap Digiland DL801W. Thanks in advance!
Fixed!
So you tried to factory reset in recovery mode, but nothing fixed this problem, So you need to Flash Your tablet through Odin, of course depending what tablet your friend have if its a Samsung tablet you should use Odin, if you need help in flashing your tablet feel free to contact me on whatsapp: +96170211236
Greetings, my fellow readers. I want you to bear with me and understand what I will say. I really need a crucial help. So, here it goes. I had a trouble, on my Device, which is the Galaxy Note 10.1 GT-N8000. In the past few years, I rooted this Device using Odin, but, I didn't install a CWM in it. I thought it wouldn't be that helpful. Then, years have passed, until, it was 2018, as of now. So, my device is Rooted, and its Grant Permission App is the SuperSU. Honestly, I really had fun in this Device, that's why it is so Special for me. Moving on, this is where my Trouble comes in. I am a very playful person when it comes to Clash of Clans. I really loved that game. But, because of my dissatisfaction, I did something terrible. I have heard about this App called "XmodGames", where you could install a lot of cool Mods and Features to a certain Game, and, Clash Of Clans is one of the Game that I wanted to play with Mods. So. I browsed the Apk of the XmodGames on Google, then later on, I've found one, and I downloaded it. But, while I'm installing it, the App can't seems to be installed in my Device, I don't know why, I don't know if it is because of my Rooted Device, because, you really need a Rooted Device to launch XmodGames. But, I tried installing it over and over again, but, all it says is "Application is not Installed". So, I've been thinking quite deep of how to get XmodGames to install on my Device. Then, I've got one, but, I didn't thought this would be my nightmare. I installed ES File Manager, then I enabled the Root Access or the Root Explorer. Then, I explored deep down into my Device's System, then in my App. Or, /system/app. In here, you could see a lot of Apk's of all of my User Apps and System Apps, such as Fb and many more. So, all in all, Apk's are all that contains inside of the App folder. So, what I did next is...... I copied the Apk File of the XmodGames..... then...... I pasted it inside the /system/app or in the App Folder. At first, when I got back to the Home Screen, I thought, the XmodGames would appear along my Applications, but it wasn't there. So, I thought of restarting my Device would solve my Problem so that the XmodGames would show up. So, here it goes, my nightmare. I, restarted my Device. From the moment that the Lock Screen showed, a notification in between popped out, saying, "Unfortunately, XmodGames has stopped". So, at first, I said, okay, this would be nothing. Then, I pressed okay, then the Notification went out. But, when I was swiping the Lock Screen, it wasn't working, because, it has been frozen. And I think, that the cause was the XmodGames. I can't even access the inside nor explore it. It just freezes, then after some meantime, it restarts back and pops the notification again. At that time, I felt so scared, scared that I think I've broken my Device. My heart felt depresssd and nervous and crying, I don't know what to do. This problem was so very different amongst the one I've fixed. But, I still kept thinking hard. What I could do to my Device is that, I could Switch it Off, Access the Recovery Mode, Access the Safe Mode, and Access the Download Mode. But, also, there is this one thing that I thought that I might be able to solve my Problem, and that is, by Formatting/Factory Reset through Recovery Mode. And so, I did that. But, I thought.... it was going to work. I thought it was going to wipe out all the Data and will Clean everything. But, when I got to the Lock Screen or the Introduction Set-Up. The notification was still there! The "Unfortunately, XmodGames has stopped" is still there. I thought it was over! Then, I felt more and more nervous. I don't know what to do, I am screwed. I was thinking of what I am going to the next, but. Damn... I really don't know. I am trying to flash it again with Odin with a New Firmware, but everything isn't working. The Odin takes too long, I don't know if it is working, I have downloaded so many Stock Rom and Firmwares, but, still no good. I don't know why. Damn! Right now, I am browsing some CWM to install next to my device, because I heard that it also have a lot features and advanced, other than a normal Recovery Mode. So, yeah... but... I don't know what to do.... Please, I hope you people can read this... I need help. I will appreciate all of your help and support. I just need to restore my Device back to normal and functioning again. Thank You. Please help me.
Totally fail to understand your long winded post .
Problem is what ??
TWRP has replaced CWM years ago .
Personaly I would flash Philz Refocery and format
System data cache etc.
Flash Twrp and install any custom rom youd like