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[GUIDE] How to recover from OnePlus soft bricked?

I decided to write a guide on how to recover from a bricked OnePlus One. This is my first guide.
About me: I am a newbie on Android.However, the XDA community has taught me a lot about my Android phone for the first month of using it. That's right! I have only been using Android for less than one month so take this guide with a grain of salt. But if you happen to soft brick your One, this is the guide to turn to. I have created two mind-bending/heartbreaking/frightening scenarios that I have experienced. Though, resolved thanks to this community.
Note: This will wipe your phone!
Scenario 1:
Soft bricked, (CM gear keeps spinning but won't boot to lock screen)
Scenario 2: Updated kernel on a non-compatible firmware.
Soft bricked, screen on 1+ logo and won't boot to lock screen.
Solution:
1. Download the toolbox from: (Make sure you download your version)
http://forum.xda-developers.com/oneplus-one/development/toolbox-oneplus-one-toolbox-t2808987
2. Install the file.
3. Disconnect your OnePlus One from computer and power off your phone.
4. Go into Fastboot Mode (Volume Up + Power button) wait on vibrate
5. Plug in your OnePlus One.
6. Locate and open the OPO Toolbox.
7. Click Flash CM XNPH22R.
8. You should see command prompt open, just wait until it finishes doing it's thing.
9. Unplug and power off your phone.
10. Power ON your phone and wait until it prompts you re-setup your phone.
Congrats you have just fixed your phone from a soft brick. Simply follow the video from the link provided on step 1 to re-root your phone.
Note: If you have unlocked your bootloader, you do not need to unlock it again.
How to find out if you have unlocked bootloader:
1. Locate the folder where you installed the OPO Toolbox.
2. Hold Shift and right click on ANY white area within the folder.
3. Left click 'Open command window here'
4. Type:
fastboot oem device-info
If it returns True on tampered. Then you have unlocked your bootloader.
I hope this guide helps solve your soft-bricked problem. Good luck!

I suggest that a mod moves this to the General section

pandasa123 said:
I suggest that a mod moves this to the General section
Click to expand...
Click to collapse
Report the thread if you think its necessary.

Well I got this FAILED in the command line, and afterwards didnt got a re- setup...
what am I doing wrong here?:crying:

Digital Arm said:
Well I got this FAILED in the command line, and afterwards didnt got a re- setup...
what am I doing wrong here?:crying:
Click to expand...
Click to collapse
You don't have an unlocked bootloader.
Transmitted via Bacon

timmaaa said:
You don't have an unlocked bootloader.
Transmitted via Bacon
Click to expand...
Click to collapse
Thx got it:cyclops:

Scenario 2: Updated kernel on a non-compatible firmware.
Soft bricked, screen on 1+ logo and won't boot to lock screen.
Solution:
1. Download the toolbox from: (Make sure you download your version)
http://forum.xda-developers.com/oneplus-one/development/toolbox-oneplus-one-toolbox-t2808987
2. Install the file.
3. Disconnect your OnePlus One from computer and power off your phone.
4. Go into Fastboot Mode (Volume Up + Power button) wait on vibrate
5. Plug in your OnePlus One.
6. Locate and open the OPO Toolbox.
7. Click Flash CM XNPH22R.
8. You should see command prompt open, just wait until it finishes doing it's thing.
9. Unplug and power off your phone.
10. Power ON your phone and wait until it prompts you re-setup your phone.
Congrats you have just fixed your phone from a soft brick. Simply follow the video from the link provided on step 1 to re-root your phone.
Note: If you have unlocked your bootloader, you do not need to unlock it again.
Hi i am stuck in scenario 2...I did all a u said but i cant flash CM XNPH22R ...where do i find this file...i cant find it on my phone either ..pls help ??

Thank god for this thread omg, saved my life

Locked Bootloader
This didn't work...
My phone is Soft Bricked (oneplus logo freeze) locked bootoader and usb debuging is not enabled.
What can I do to fix it??

RiccoSuave said:
This didn't work...
My phone is Soft Bricked (oneplus logo freeze) locked bootoader and usb debuging is not enabled.
What can I do to fix it??
Click to expand...
Click to collapse
But why happened this ? Whats the last actions attempted to do with the phone before the brick?
Tecleado desde mi 1+1.

Champi12301 said:
But why happened this ? Whats the last actions attempted to do with the phone before the brick?
Tecleado desde mi 1+1.
Click to expand...
Click to collapse
I did an ota update and it went in to a boot-loop, so I went into fast-boot and accidentally locked the boot-loader.
I think I have to try to hard-brick it and try the hard-brick solution with the qualcom drivers.

RiccoSuave said:
I did an ota update and it went in to a boot-loop, so I went into fast-boot and accidentally locked the boot-loader.
I think I have to try to hard-brick it and try the hard-brick solution with the qualcom drivers.
Click to expand...
Click to collapse
Then first you need to unlock the bootloader via fastboot,but that action erases all data. I assume,if you modified the boot via fastboot, USB DEBUGGING is working,so after try to do the softbrick tutorial of the thread.
Tecleado desde mi 1+1.

how do i know which tool box version is mine ?
---------- Post added at 07:42 PM ---------- Previous post was at 07:26 PM ----------
i tried the fastboot method, i successfully run alll the commands but still stuck in the bootloop.
i even tried adb, but i cant go into recovery mode for my computer to detect it. The weird thing is i can easily go into the fastboot mode but for some reason i can go into recovery mode. i tried turning of the phone by holding power button too long and then vol down + power button, still no luck, now im stuck with 2 options,
1. the toolkit solution
2. the qualcom thingy. It's been two days without my opo, and i feel so lost ! PLS if anyone sees my comments plss respond to me PLS! i willl forever be grateful to you!

deanwinchester370 said:
how do i know which tool box version is mine ?
---------- Post added at 07:42 PM ---------- Previous post was at 07:26 PM ----------
i tried the fastboot method, i successfully run alll the commands but still stuck in the bootloop.
i even tried adb, but i cant go into recovery mode for my computer to detect it. The weird thing is i can easily go into the fastboot mode but for some reason i can go into recovery mode. i tried turning of the phone by holding power button too long and then vol down + power button, still no luck, now im stuck with 2 options,
1. the toolkit solution
2. the qualcom thingy. It's been two days without my opo, and i feel so lost ! PLS if anyone sees my comments plss respond to me PLS! i willl forever be grateful to you!
Click to expand...
Click to collapse
Did you find a solution ?
I'm facing the exact same issue on my OPO.
>> bootloader locked
>> no recovery
>> impossible to unlock the bootloader
>> OPO stuck at 1+ logo and keep rebooting agin and again and again...
....i think my OPO is dead T_T
Is it a way to force the bootloader unlock ?
Please HELP !!!

Didn't work for me
I'll give the background first as it might help. I long while back I did a manual upgrade to CM12s using the guide in this video "How to Install CM12S on OnePlus One - No Root or TWRP Required, No Data LOSS" from the oneplus exclusive Youtube channel.
It worked great no problems.
I recently I got the OTA update to CM13. There were several features I didn't like so I decided to go back. I repeated the process shown in the video but now my phone gets stuck on the CM logo screen and won't go past. I tried again but the same result. Then (I can see heads shaking, sorry) I tried a factory reset from the recovery screen, still the same goes past the 1+ logo but gets stuck at the CM logo. Then I found this guide, downloaded the toolbox but when I try to plash it says "fastboot is not recognized as an internal or external command.
Any ideas?
Found a link on one of the threads here that said a guide on Reddit was useful, that didn't work as well. I am trying.

All done
davmeva said:
I'll give the background first as it might help. I long while back I did a manual upgrade to CM12s using the guide in this video "How to Install CM12S on OnePlus One - No Root or TWRP Required, No Data LOSS" from the oneplus exclusive Youtube channel.
It worked great no problems.
I recently I got the OTA update to CM13. There were several features I didn't like so I decided to go back. I repeated the process shown in the video but now my phone gets stuck on the CM logo screen and won't go past. I tried again but the same result. Then (I can see heads shaking, sorry) I tried a factory reset from the recovery screen, still the same goes past the 1+ logo but gets stuck at the CM logo. Then I found this guide, downloaded the toolbox but when I try to plash it says "fastboot is not recognized as an internal or external command.
Any ideas?
Found a link on one of the threads here that said a guide on Reddit was useful, that didn't work as well. I am trying.
Click to expand...
Click to collapse
No one replied to this but never mind, took me two days but I now have a working phone. So you can call in the dogs, cheers

hi davmeva
did you fixed your oneplus one till now or not because i have also same situation here and no success till now .
i did by mistake all this stuff and now nothing work still same condition
if you got any solution please share it

[Q] Android won't boot...

Hey folks...I'm running into a problem I was hoping someone might be able to help with.
Earlier today I pulled my phone out of my pocket at work and saw that it was off...I thought that the battery must have died sooner than I thought. I started charging it in the car on the way home and it wouldn't boot up like normal. It would get to the google or "dots" screen and then reboot. I again thought that the battery might just be really low. After getting home and charging the phone all the way I still can't get it to boot up. As of now, one of 3 things will happen...
1-The phone will turn on, get to the google screen and bootloop (usually when plugged in).
2-The phone will turn on, get to the google screen and freeze.
3-Get to the "dots" screen and either swirl forever or eventually reboot and do one of the above again.
I've read some threads where people suggest this is a faulty power button, that doesn't seem to be the case for me though because I can get into fastboot and it won't select anything or turn off without me doing it.
I've used WugFresh NRT and wiped/reflashed android. I'm running out of ideas. Do you have any others?
I was running the stock 5.0.1, unlocked, not currently rooted.
Thanks!

kyle313 said:
Hey folks...I'm running into a problem I was hoping someone might be able to help with.
Earlier today I pulled my phone out of my pocket at work and saw that it was off...I thought that the battery must have died sooner than I thought. I started charging it in the car on the way home and it wouldn't boot up like normal. It would get to the google or "dots" screen and then reboot. I again thought that the battery might just be really low. After getting home and charging the phone all the way I still can't get it to boot up. As of now, one of 3 things will happen...
1-The phone will turn on, get to the google screen and bootloop (usually when plugged in).
2-The phone will turn on, get to the google screen and freeze.
3-Get to the "dots" screen and either swirl forever or eventually reboot and do one of the above again.
I've read some threads where people suggest this is a faulty power button, that doesn't seem to be the case for me though because I can get into fastboot and it won't select anything or turn off without me doing it.
I've used WugFresh NRT and wiped/reflashed android. I'm running out of ideas. Do you have any others?
I was running the stock 5.0.1, unlocked, not currently rooted.
Thanks!
Click to expand...
Click to collapse
Did you try flashing factory images?

ryukiri said:
Did you try flashing factory images?
Click to expand...
Click to collapse
Yeah, that was what I flashed :/

If you can get into fastboot you "should" be able to flash stock images... Obviously this will revert any root and you will need to flash TWRP/CWM recovery after.
I assume you have a Windows PC with fastboot/adb setup and all drivers etc..
- Download latest "stock" hammerhead images (I cannot post links due to XDA rules... so: "developers.google.com/android/nexus/images#hammerhead"
- Extract the .tgz archive contents on your PC into a folder
- Boot the N5 into fastboot and plug USB cable from phone into your PC
- Go to the folder with the extracted files and run the "flash-all.bat" script on Windows
**Hopefully at this point your device will start to respond.. I.e, on fastboot screen, at the bottom you will see "writing" or something, as the script runs on the command window on your PC.**
If this works, you should be able to reboot once complete and then wait to see if you can get back into your phone.. then you can fastboot again and flash custom recovery, and then whatever rom.
If however you have a hardware issue (i.e, even after the above process it fails) then I am not sure what you could do... I guess ensure it has a complete charge. If you can get into fastboot and the buttons are responsive then it should not be a faulty power button.
Hope this helps :good:

Have you tried a simple factory reset? Reason I ask is it was working fine so sounds like something needs "flushing out" clear cache etc.

kyle313 said:
Hey folks...I'm running into a problem I was hoping someone might be able to help with.
Earlier today I pulled my phone out of my pocket at work and saw that it was off...I thought that the battery must have died sooner than I thought. I started charging it in the car on the way home and it wouldn't boot up like normal. It would get to the google or "dots" screen and then reboot. I again thought that the battery might just be really low. After getting home and charging the phone all the way I still can't get it to boot up. As of now, one of 3 things will happen...
1-The phone will turn on, get to the google screen and bootloop (usually when plugged in).
2-The phone will turn on, get to the google screen and freeze.
3-Get to the "dots" screen and either swirl forever or eventually reboot and do one of the above again.
I've read some threads where people suggest this is a faulty power button, that doesn't seem to be the case for me though because I can get into fastboot and it won't select anything or turn off without me doing it.
I've used WugFresh NRT and wiped/reflashed android. I'm running out of ideas. Do you have any others?
I was running the stock 5.0.1, unlocked, not currently rooted.
Thanks!
Click to expand...
Click to collapse
Did you choose the right model and firmware before you flash in WugFresh NRT?

The above could be right, however when I've used it, it's pointed out if I made that mistake. Having used his software dozens of times I've found it will bring any Nexus 5 back to life.

howard bamber said:
The above could be right, however when I've used it, it's pointed out if I made that mistake. Having used his software dozens of times I've found it will bring any Nexus 5 back to life.
Click to expand...
Click to collapse
Hello! I am apologize for that I didn't read the OP carefully. This happened to me once in that particulary way, but it was immediately after flashing. OP says that it happened suddenly, without reason. So now I am the one, who doesn't read, right? Sorry for that.
Regards, Zagor

Thanks for the responses, but I'm still having trouble.
I have been able to successfully write the newest stock android 3 times (1 without full wipe, 2 with) and the phone still can't boot up and goes through one of the three issues above.
I've also been able to get to the system recovery from the bootloader and I've tried wiping the cache and doing a factory reset from there and the problem remains.
I'd contact google, but I bought it at launch so I don't think they'll do anything for me since it's been 1+ years.

kyle313 said:
Thanks for the responses, but I'm still having trouble.
I have been able to successfully write the newest stock android 3 times (1 without full wipe, 2 with) and the phone still can't boot up and goes through one of the three issues above.
I've also been able to get to the system recovery from the bootloader and I've tried wiping the cache and doing a factory reset from there and the problem remains.
I'd contact google, but I bought it at launch so I don't think they'll do anything for me since it's been 1+ years.
Click to expand...
Click to collapse
Sounds like you have a bad nand sector. From fastboot try:
Code:
fastboot oem lock
Then reboot into fastboot and check if it's locked or not. If the device isn't locked your emmc is corrupt and there is nothing you can do. If that is the case call Google and they will most likely help you out with a RMA.

theesotericone said:
Sounds like you have a bad nand sector. From fastboot try:
Code:
fastboot oem lock
Then reboot into fastboot and check if it's locked or not. If the device isn't locked your emmc is corrupt and there is nothing you can do. If that is the case call Google and they will most likely help you out with a RMA.
Click to expand...
Click to collapse
I was actually able to relock the phone.
Luckily I called google and they're going to send me a replacement.
If anyone else has any other ideas, I'll still take them...I'd rather not be without a phone for the next week!

You won't be without a phone - they are sending a refurbish unit to you , putting a block on your credit card and waiting for you phone to arive at them. Once that happens they will release the funds.

[OPO] [BRICK] Screen failure after solution

Hi all,
So my I decided to bring my old Oneplus One back to life by following some 'Unbrick Tutorials'. I've tried a couple but nothing seems to work.
So I followed this tutorial as last resort:
http://www.androidbrick.com/unbrick-oneplus-one-two-3-3t-qualcomm-hs-usb-qdloader-9008/
Everything went like it's supposed to happen I guess. My cmd window gave me positive info (Things like: flashing recovery.img - okay... Sending packages etc. etc.) So I wanted to perform the final step -> reboot to recovery and all of a sudden my phone vibrates! yay!
But then it showed some nasty vertical stripes and it didn't boot in recovery at all. I don't see anything exept those lines. But my PC seems the recognize my OPO. When I launch fastboot my pc can find it.
But what do I do now!? How do I boot it normally and get rid of those vertical lines!? PLEASE HELP!!
Thank you for your time and effort in helping me! I'll donate a beer for the guy that helps me fix this issue!
Thread on OnePlus Forums: here

Are you sure it's not hardware damaged? "Bring to life" from what? What happened to it in the first place?

use wugfresh tool kit and go back to stock and start again and see if it fixes the issue may just been a bad flash of the recovery

{Solved} Pixel 2 Bricked, need help.

Hey Guys. I'm new to the Pixel 2 and have found myself stuck and not sure what to do. I'm stuck at this screen and keep getting getting an error message staying "Slot Unbootable: Load Error". I am not able to get into fastboot to flash the "Deuces" script or to flash a new system image.
I have tried all of the basic stuff to get to my device to be recognized. I downloaded and installed the latest ADB & Fastboot and I have tried different cables and USB ports and still have no luck. I'm really worried and not sure what to do if I cannot get my device to accept fastboot commands so I can recover.
Please let me know if you have any ideas that may help me.
Jason
EDIT:
I still have no idea what I did, but I decided to use the Skipsoft Tool to see if it would work. Lucky for me it did and I was able to restore the factory image. Sorry for the fire-drill, I should have tried this before I posted. Thank you for the replies!!

Grab the latest Google platform tools and USB drivers. When your device is plugged in, do you see any unknown devices in your device manager? Or anything that looks like it could be your phone?

jascolli said:
Hey Guys. I'm new to the Pixel 2 and have found myself stuck and not sure what to do. I'm stuck at this screen and keep getting getting an error message staying "Slot Unbootable: Load Error". I am not able to get into fastboot to flash the "Deuces" script or to flash a new system image.
I have tried all of the basic stuff to get to my device to be recognized. I downloaded and installed the latest ADB & Fastboot and I have tried different cables and USB ports and still have no luck. I'm really worried and not sure what to do if I cannot get my device to accept fastboot commands so I can recover.
Please let me know if you have any ideas that may help me.
Jason
Click to expand...
Click to collapse
I've seen that before.
When you select reboot bootloader does that message go away?
Try it without the cable plugged in does it go away then?
I just want to know if you can actually get that message to go away or not at this point.
Also can you link the tools you are downloading

jascolli said:
I still have no idea what I did, but I decided to use the Skipsoft Tool to see if it would work. Lucky for me it did and I was able to restore the factory image. Sorry for the fire-drill, I should have tried this before I posted. Thank you for the replies!!
Click to expand...
Click to collapse
For future learning, I'd recommend you familiarize yourself with how to do this without toolkits. A toolkit is nice, but it really helps to understand what the toolkit is doing so that if you have an issue you know what to do next.

Telperion said:
For future learning, I'd recommend you familiarize yourself with how to do this without toolkits. A toolkit is nice, but it really helps to understand what the toolkit is doing so that if you have an issue you know what to do next.
Click to expand...
Click to collapse
Solid advice, thank you.

I did this same thing and solved it the same way. I think things just get funky and the tool you mentioned to fix it.

nolimit78 said:
I did this same thing and solved it the same way. I think things just get funky and the tool you mentioned to fix it.
Click to expand...
Click to collapse
Yeah I'm baffled. I could not for the life of me get fastboot to work. That Skipsoft tool is pretty impressive.

HELP!!!!
I have same problem, so which functions you use to fix it????
jascolli said:
Hey Guys. I'm new to the Pixel 2 and have found myself stuck and not sure what to do. I'm stuck at this screen and keep getting getting an error message staying "Slot Unbootable: Load Error". I am not able to get into fastboot to flash the "Deuces" script or to flash a new system image.
I have tried all of the basic stuff to get to my device to be recognized. I downloaded and installed the latest ADB & Fastboot and I have tried different cables and USB ports and still have no luck. I'm really worried and not sure what to do if I cannot get my device to accept fastboot commands so I can recover.
Please let me know if you have any ideas that may help me.
Jason
EDIT:
I still have no idea what I did, but I decided to use the Skipsoft Tool to see if it would work. Lucky for me it did and I was able to restore the factory image. Sorry for the fire-drill, I should have tried this before I posted. Thank you for the replies!!
Click to expand...
Click to collapse

Same thing happened to me. I need help. Please tell me how you unbricked your phone

same problem
i have the same problem already download skipsoft program but dont have results can you tell me the steps what you do please
---------- Post added at 07:48 AM ---------- Previous post was at 07:43 AM ----------
yuva_cool said:
Same thing happened to me. I need help. Please tell me how you unbricked your phone
Click to expand...
Click to collapse
do you already unbricked your phone?

my pixel still cant be detected by that toolkit, can u list the step by step procedure what u did to unbrick the device?

I was having the exact same issue as OP. I wound up fixing it by entering fastboot and making it display barcodes until the battery died. Then I put a rubber band over the power button so the red led would blink (I wanted to completely drain the battery). When it stopped blinking, I hooked my dead phone up to my PC via a USB 3 port and held Power + vol down to boot into fastboot (the battery was still too low for the phone to boot normally -- it would just show the battery icon). Surprisingly, my PC recognized my phone (made the little USB sound) and I was able to fastboot flash-all the newest factory image on it!! No toolkits required!
I'm so happy because this was a last ditch effort before I sent my original phone back to google and would have to live with the RMA they sent me which could not be bootloader unlocked (this is a whole other issue!)
I hope this helps!
EDIT: Info I provided in a PM
Unfortunately I didn't take any photos of the process... I didn't want to push my luck and things are working now. But The photo I've attached was exactly what I was seeing except I was on the December update (Now I'm on the January update) ... and:
UFS: 128 GB Hynix
DRAM: 4096MB Micron LPDDR4
Device State: unlocked (I had been unlocked since April 2018)
Until I had entirely drained my battery, I couldn't do anything. Download mode and recovery mode were impossible to access. I forgot the specific error, but it was the same as a lot of other people who have been having this problem.
The only thing I could do was to restart bootloader, which removed the error message until I tried to do anything. I couldn't boot at all or do anything conducive to fixing my phone until I drained the battery entirely. I couldn't get any PCs to even acknowledge the existance of my phone until after the battery was drained.
Keep in mind, I NEVER got my RMA phone to work. I was only able to fix my original NEW phone that I had purchased directly from google.

Until I had entirely drained my battery, I couldn't do anything. Download mode and recovery mode were impossible to access. I forgot the specific error, but it was the same as a lot of other people who have been having this problem.
The only thing I could do was to restart bootloader, which removed the error message until I tried to do anything. I couldn't boot at all or do anything conducive to fixing my phone until I drained the battery entirely. I couldn't get any PCs to even acknowledge the existance of my phone until after the battery was drained.
Click to expand...
Click to collapse
This is the correct resolution to this issue.
I had the same issue, no usb in bootloader. I drained the phone and rebooted into the Bootloader flash A and B side bootloader the Aug 2018 (previously working for me) and A and B side Radio, as well as the System image. After that everything booted fine.
Attempted to install the January update the same way and it worked as well.
Seems like they messed up A and B side flashing
My steps::: For Lurkers having this issue.
1. Drain battery DEAD!
2. Boot Bootloader (Vol Down + Power)
3. fastboot flash bootloader bootloader-walleye-mw8998-002.0073.02.img (or whatever image)
3. fastboot set_active b (opposite of the one on screen)
4. fastboot reboot-bootloader
5. fastboot flash bootloader bootloader-walleye-mw8998-002.0073.02.img (or whatever image) (Again)
6. fastboot reboot-bootloader
7. fastboot flash radio radio-walleye-g8998-00253-1809191716.img (or whatever image)
8. fastboot set_active a (opposite of the one on screen)
9. fastboot reboot-bootloader
10. fastboot flash radio radio-walleye-g8998-00253-1809191716.img (or whatever image)
11. fastboot reboot-bootloader
12. fastboot update image-walleye-pq1a.190105.004.zip (or whatever image)
Phone boots properly, and is updated.

thedude9821 said:
I was having the exact same issue as OP. I wound up fixing it by entering fastboot and making it display barcodes until the battery died. Then I put a rubber band over the power button so the red led would blink (I wanted to completely drain the battery). When it stopped blinking, I hooked my dead phone up to my PC via a USB 3 port and held Power + vol down to boot into fastboot (the battery was still too low for the phone to boot normally -- it would just show the battery icon). Surprisingly, my PC recognized my phone (made the little USB sound) and I was able to fastboot flash-all the newest factory image on it!! No toolkits required!
I'm so happy because this was a last ditch effort before I sent my original phone back to google and would have to live with the RMA they sent me which could not be bootloader unlocked (this is a whole other issue!)
I hope this helps!
EDIT: Info I provided in a PM
Unfortunately I didn't take any photos of the process... I didn't want to push my luck and things are working now. But The photo I've attached was exactly what I was seeing except I was on the December update (Now I'm on the January update) ... and:
UFS: 128 GB Hynix
DRAM: 4096MB Micron LPDDR4
Device State: unlocked (I had been unlocked since April 2018)
Until I had entirely drained my battery, I couldn't do anything. Download mode and recovery mode were impossible to access. I forgot the specific error, but it was the same as a lot of other people who have been having this problem.
The only thing I could do was to restart bootloader, which removed the error message until I tried to do anything. I couldn't boot at all or do anything conducive to fixing my phone until I drained the battery entirely. I couldn't get any PCs to even acknowledge the existance of my phone until after the battery was drained.
Keep in mind, I NEVER got my RMA phone to work. I was only able to fix my original NEW phone that I had purchased directly from google.
Click to expand...
Click to collapse
omg after months of figuring it out ,and almost opt for warranty,finally my pixel is aliveeeee, thanks alot for the fix im so glad.. and whats more important for me is the data is still intact! i cant thank you enough.. google messed up december update pretty bad.

I just received my 4th RMA and the bootloader wasn't able to unlock. So to my surprise Google is giving me a full refund? I purchased my Pixel 2 back in Nov 2017 ?

Dajax2 said:
3. fastboot flash bootloader bootloader-walleye-mw8998-002.0073.02.img (or whatever image)
Click to expand...
Click to collapse
@Dajax2 Super new to this and it may be a total waste since my bootloader screen says "Device State: locked" but in trying to flash or even sideload ota, the command returns "error: cannot load (file location/name): no such file or directory found". Again, total noob and I don't even know if I'm supposed to unzip the folder or not but have tried both ways with the same error.
It returns the serial number for fastboot devices but nothing for adb devices. I obviously didn't have OEM or USB debugging enabled prior. Hoping I can at least get in to retrieve data before giving up all hope :/

Solved. Enter barcode mode. In this screen, check for devices from adb or fastboot. It should be there. You are now able to switch slots and do all the fastboot things.

Great workaround that I would never have thought - good info here, thanks everyone!

dianea said:
Solved. Enter barcode mode. In this screen, check for devices from adb or fastboot. It should be there. You are now able to switch slots and do all the fastboot things.
Click to expand...
Click to collapse
Edit - My phone wasn't detected when on the barcode screen, just like from the main bootloader screen.
HOWEVER... to my surprise.. the above method of draining the battery completely to 0% actually worked. I'm a little dumbfounded why this allowed the bootloader to connect via fastboot again, but it did. I was able to flash the latest factory image (without wipe) and boot back up like nothing ever happened. Thank you so much for the tip. I passed this along to Google support and they also said they appreciate the troubleshooting and asked me to just send back the replacement phone with the RMA package/label.
---------- Post added at 06:36 PM ---------- Previous post was at 06:18 PM ----------
thedude9821 said:
Keep in mind, I NEVER got my RMA phone to work. I was only able to fix my original NEW phone that I had purchased directly from google.
Click to expand...
Click to collapse
Did they accept the RMA phone back and remove the temp auth on your card?

thedude9821 said:
I was having the exact same issue as OP. I wound up fixing it by entering fastboot and making it display barcodes until the battery died. Then I put a rubber band over the power button so the red led would blink (I wanted to completely drain the battery). When it stopped blinking, I hooked my dead phone up to my PC via a USB 3 port and held Power + vol down to boot into fastboot (the battery was still too low for the phone to boot normally -- it would just show the battery icon). Surprisingly, my PC recognized my phone (made the little USB sound) and I was able to fastboot flash-all the newest factory image on it!! No toolkits required!
I'm so happy because this was a last ditch effort before I sent my original phone back to google and would have to live with the RMA they sent me which could not be bootloader unlocked (this is a whole other issue!)
I hope this helps!
EDIT: Info I provided in a PM
Unfortunately I didn't take any photos of the process... I didn't want to push my luck and things are working now. But The photo I've attached was exactly what I was seeing except I was on the December update (Now I'm on the January update) ... and:
UFS: 128 GB Hynix
DRAM: 4096MB Micron LPDDR4
Device State: unlocked (I had been unlocked since April 2018)
Until I had entirely drained my battery, I couldn't do anything. Download mode and recovery mode were impossible to access. I forgot the specific error, but it was the same as a lot of other people who have been having this problem.
The only thing I could do was to restart bootloader, which removed the error message until I tried to do anything. I couldn't boot at all or do anything conducive to fixing my phone until I drained the battery entirely. I couldn't get any PCs to even acknowledge the existance of my phone until after the battery was drained.
Keep in mind, I NEVER got my RMA phone to work. I was only able to fix my original NEW phone that I had purchased directly from google.
Click to expand...
Click to collapse
Dajax2 said:
This is the correct resolution to this issue.
I had the same issue, no usb in bootloader. I drained the phone and rebooted into the Bootloader flash A and B side bootloader the Aug 2018 (previously working for me) and A and B side Radio, as well as the System image. After that everything booted fine.
Attempted to install the January update the same way and it worked as well.
Seems like they messed up A and B side flashing
My steps::: For Lurkers having this issue.
1. Drain battery DEAD!
2. Boot Bootloader (Vol Down + Power)
3. fastboot flash bootloader bootloader-walleye-mw8998-002.0073.02.img (or whatever image)
3. fastboot set_active b (opposite of the one on screen)
4. fastboot reboot-bootloader
5. fastboot flash bootloader bootloader-walleye-mw8998-002.0073.02.img (or whatever image) (Again)
6. fastboot reboot-bootloader
7. fastboot flash radio radio-walleye-g8998-00253-1809191716.img (or whatever image)
8. fastboot set_active a (opposite of the one on screen)
9. fastboot reboot-bootloader
10. fastboot flash radio radio-walleye-g8998-00253-1809191716.img (or whatever image)
11. fastboot reboot-bootloader
12. fastboot update image-walleye-pq1a.190105.004.zip (or whatever image)
Phone boots properly, and is updated.
Click to expand...
Click to collapse
Gifted both of you Ad-Free for this.
You saved me $300 and the annoyance of having to wait for shipping for either RMA or another phone on Swappa.

Help me fix a bricked OPO :(

Phone memory was almost totally full and my sister was still shooting videos on it.
During one shoot the phone turned off and I can't turn it back on again.
Here is my problem, the phone just doesn't boot.
Shows only first screen with 1+ logo and then reboots. Not even the system boot animation.
When I try to enter recovery mode it shows TWRP screen and then reboots again. So I can't even access recovery.
And when I try to enter Fastboot Mode it turns on but the PC won't see it in adb.
What are my options here?

try charging the phone for a few hours

se7enlyn said:
try charging the phone for a few hours
Click to expand...
Click to collapse
yeah, forgot to mention that. can't even charge it. when I plug it in it does the same. tries to turn on. shows the first splash screen and reboots doing the same again and again. doesnt even show the charging screen with chinese text and battery animation.

sounds like u need a new battery

ireaper4592 said:
sounds like u need a new battery
Click to expand...
Click to collapse
already tried that too. had a replacement battery laying around. changed it and still no luck.

@bmark240
help please

se7enlyn said:
@bmark240
help please
Click to expand...
Click to collapse
hi you need to follow this guide :https://forum.xda-developers.com/oneplus-one/general/guide-unbrick-oneplus-one-t3013732

Hi.
Firstly, you have recovery installed, so that is good.
Some things for you to try:
Can you hold down the power button for longer than 10 seconds. This will clear temporary memory and hard reboot.Press power button & volume 'down' button until you enter TWRP.
Try this firstly.
Can you access ADB at all?
15 second ADB drivers should work.
What Operating system is on your Computer?
TWRP should pop up & be accessible
If you have Windows 10 on. If it doesn't recognize your phone you will have to run an update for Media Center for Windows 10 (64 bit...I'm assuming its not 32bit).
TWRP should be read by your computer if you can access it as it contains the drivers inbuilt.
If it still is inaccessible you might have to flash TWRP again through fastboot mode using ADB.

bmark240 said:
Hi.
Firstly, you have recovery installed, so that is good.
Some things for you to try:
Can you hold down the power button for longer than 10 seconds. This will clear temporary memory and hard reboot.Press power button & volume 'down' button until you enter TWRP.
Try this firstly.
Can you access ADB at all?
15 second ADB drivers should work.
What Operating system is on your Computer?
TWRP should pop up & be accessible
If you have Windows 10 on. If it doesn't recognize your phone you will have to run an update for Media Center for Windows 10 (64 bit...I'm assuming its not 32bit).
TWRP should be read by your computer if you can access it as it contains the drivers inbuilt.
If it still is inaccessible you might have to flash TWRP again through fastboot mode using ADB.
Click to expand...
Click to collapse
Yes, I have TWRP installed, but cant access it. Shows the TWRP splash screen and then reboots after like 10 seconds or so.
ADB does not see device. Only shows the device during that 10 second TWRP splash screen time, but even then no commands are effective and it just reboots.
Already tried holding down power button for few seconds. No luck.
I already installed all the possible drivers and media feature packs on my Windows 10. Still no luck.
And yes, I am running latest Windows 10 Pro x64.
And no, since I cant access Fastboot, I can not re-flash TWRP either.

kallum7 said:
hi you need to follow this guide :https://forum.xda-developers.com/oneplus-one/general/guide-unbrick-oneplus-one-t3013732
Click to expand...
Click to collapse
Gonna try that right now. Hopefully that will fix it.

Daaaamn I really frankensteined the sh*t out of this one
I tried that Color OS unbrick method but it did not work. I mean the process itself worked, but the phone would not boot past the logo.
So I grabbed the system.img from old CM13 image, grabbed 2016 modem.img, then placed twrp.img instead of CM recovery and pressed START.
AAAAAND IT WORKED!!! The phone is alive!!!
Now I am in TWRP and I'm going to flash a new ROM. Hopefully everything will go perfectly.
Thanks a lot for your help @kallum7
EDIT: Flashed new ROM. Everything went just fine.

THEVAN3D said:
Daaaamn I really frankensteined the sh*t out of this one
I tried that Color OS unbrick method but it did not work. I mean the process itself worked, but the phone would not boot past the logo.
So I grabbed the system.img from old CM13 image, grabbed 2016 modem.img, then placed twrp.img instead of CM recovery and pressed START.
AAAAAND IT WORKED!!! The phone is alive!!!
Now I am in TWRP and I'm going to flash a new ROM. Hopefully everything will go perfectly.
Thanks a lot for your help @kallum7
EDIT: Flashed new ROM. Everything went just fine.
Click to expand...
Click to collapse
because i had bricked my phone a few months ago and that is how i got my phone back using the colour os

THEVAN3D said:
Phone memory was almost totally full and my sister was still shooting videos on it.
During one shoot the phone turned off and I can't turn it back on again.
Here is my problem, the phone just doesn't boot.
Shows only first screen with 1+ logo and then reboots. Not even the system boot animation.
When I try to enter recovery mode it shows TWRP screen and then reboots again. So I can't even access recovery.
And when I try to enter Fastboot Mode it turns on but the PC won't see it in adb.
What are my options here?
Click to expand...
Click to collapse
This is Bacon Root Toolkit (BRT) by WugFresh's
install file
https://drive.google.com/file/d/1DdFXrHPhVDlSzPqAk1PVfjK_Q0J_UzxO/view?usp=sharing
If you need stock rom
https://forum.xda-developers.com/oneplus-one/general/official-cm11s-roms-ota-updates-t2906746
If you have any question find me on discord FiveO#8241 I will try help you out

FairuzOnn said:
This is Bacon Root Toolkit (BRT) by WugFresh's
install file
https://drive.google.com/file/d/1DdFXrHPhVDlSzPqAk1PVfjK_Q0J_UzxO/view?usp=sharing
If you need stock rom
https://forum.xda-developers.com/oneplus-one/general/official-cm11s-roms-ota-updates-t2906746
If you have any question find me on discord FiveO#8241 I will try help you out
Click to expand...
Click to collapse
Thanks, but I already fixed it.

i had it in the past for some reason too. Managed to fix it using the color os method. Carefully followed the steps until i could flash again. That was a year ago tohugh. There should be some thread around wit some all-in-one solution against bricks.