S6 in Mac OSX - Galaxy S6 Q&A, Help & Troubleshooting

guys
i just bought a macbook pro and trying to connect my s6 with it
i have installed android file transfer but when i connect the phone it says could not connect to device. try reconnecting or restarting the device
tried restarting macbook and s6 but same issue
any advise?

Hi,
If you have installed Kies or other samsung product, be sur to uninstall it before install android file transfert.

yes uninstalled kies but still same issue

dying4004 said:
guys
i just bought a macbook pro and trying to connect my s6 with it
i have installed android file transfer but when i connect the phone it says could not connect to device. try reconnecting or restarting the device
tried restarting macbook and s6 but same issue
any advise?
Click to expand...
Click to collapse
I'd recommend you to install Samsung SmartSwitch on your MacBook Pro as I'm using the same on my recent MBP and it works fine. You will be able to do all the transfer stuff plus it offers extra functionalities.

^^ what he said.
Sent from my SM-G920F using Tapatalk

dying4004 said:
guys
i just bought a macbook pro and trying to connect my s6 with it
i have installed android file transfer but when i connect the phone it says could not connect to device. try reconnecting or restarting the device
tried restarting macbook and s6 but same issue
any advise?
Click to expand...
Click to collapse
Is your phone unlocked when you connect it to the mac? On my mac it says to unlock the screen and retry if I ever plug my phone in when the screen is off
Sent from my SM-G920T using XDA Free mobile app

Related

My pc won't recognize my note 10.1

My pc doesn't detect my moet 10.1. With my s3 and tab 10.1 i have No problems. WHen i connect my note 10.1 to usb, the tab makes a connection sound and charges, but he pc doesnt recognise it. Not kies, not my computer, nothing.
What am i doing wrong do i miss Here something?
Thank you
Sent from my GT-P7500 using XDA Premium HD app
I am having difficulties in connecting mine too. I was getting 'hardware ID missing' errors on Windows 7. Latest Kies installed.
Anyone? Is it broken?
Sent from my GT-P7500 using XDA Premium HD app
Have you tried another computer?
Sent from my SPH-D710 using xda app-developers app
i have the exact problem like u. when i connect my note 10.1 to my pc via usb, my pc wont detect my note storage even though i set it at MTP. the only thing that come out is scanner and camera wizard. please someone help
If I remember correctly when I connected my GNote10 to my laptop all I could see was the sdcard not the external card. Well it could seevthe external sdcard but not what was on it. I put it down to the fact I run Linux and the drivers for the GNote10 may be different. However now I use WiFi File Explorer Pro and Bluetooth for transfering files as it seems easier for me.
There is a app to fix this on SSamsung apps store search for kies it will be there
huibn said:
My pc doesn't detect my moet 10.1. With my s3 and tab 10.1 i have No problems. WHen i connect my note 10.1 to usb, the tab makes a connection sound and charges, but he pc doesnt recognise it. Not kies, not my computer, nothing.
What am i doing wrong do i miss Here something?
Thank you
Sent from my GT-P7500 using XDA Premium HD app
Click to expand...
Click to collapse
neilgoco said:
I am having difficulties in connecting mine too. I was getting 'hardware ID missing' errors on Windows 7. Latest Kies installed.
Click to expand...
Click to collapse
I have the exact same issues as you guys. I was worried that I broke my tablet!
erica_renee said:
There is a app to fix this on SSamsung apps store search for kies it will be there
Click to expand...
Click to collapse
Erica, unfortunately, this app does not install. If you're talking about Kies Saver WiFi.
Try connecting it to another Windows computer to see if it is detected to rule out whether or not it is a specific computer's issue or your tablet.
If it's just that computer then only thing I can think of is if you go to the Device Manager in windows and look under the "Universal Serial Bus controllers" Host controllers and see if any have an exclamation mark.
From there you can try uninstalling that device and then either reconnect or reboot your computer and reconnect and see if it now detects it.
Could try this program on your computer to remove usb entries.search google for usbdview program for your pc.it will show all conmected usb devices remove old android conmections
Good luck this helped me before
erica_renee said:
Could try this program on your computer to remove usb entries.search google for usbdview program for your pc.it will show all conmected usb devices remove old android conmections
Good luck this helped me before
Click to expand...
Click to collapse
I solved the issue like THIS:
Downloaded KIES
ran " connectionproblems" function of KIES (drivers will be newly installed)
Restart PC
Connect
And , voila, MTP works flawless ...........
FIXED
I pluged it in like you had and just got the un-ending "Connecting" in Kies. It showed the device ID (GT-N8013) in the connected device tab however it would never fully connect.
So what I did was while it was trying to connect in Kies I changed the connection type in the Note from MTP (Media device) to PTP (Camera). I got a few error messages in Kies saying that it can't connect to the device because the device was in the wrong mode. After I cleared those error messages and Kies stopped trying to connect. I than set the USB PC connection back to MTP and let Kies do its thing and no problemo there it was.
Hope this helps some of you! Have fun! Also the kick in the pants is that there is no firmware update available still stuck at 4.1.2. I was hoping 4.2 would be available.
same problem as OP
I have the same problem as OP, my PC just doesn't recognize that a device is plugged in. The Samsung note 10.1 beeps and charges but that's it, my PC is non the wiser to anything changing at all.
I'm running Windows 7 64bit and I've tried it on my brothers PC, same OS, and my dads which is 32bit. re-installed windows, fully updated Samsung and windows, Kies just says "plug in a device"
USBDeview doesn't recognize anything.
Nothing in device manager.
I've contacted Samsung after searching high and low on Google for an answer and they diagnosed it as faulty.
Repair center says it's working fine and sent it me back.
There must be something I'm missing on the tablet, could it be a faulty USB cable? I have really run out of options.
because its rooted
wont work because its rooted i even tryed voodoo root keeper and samsung wont let me update becasue its rooted .. kinda stuck. cant even connect computer to install custom rom
ryan1411 said:
I have the same problem as OP, my PC just doesn't recognize that a device is plugged in. The Samsung note 10.1 beeps and charges but that's it, my PC is non the wiser to anything changing at all.
I'm running Windows 7 64bit and I've tried it on my brothers PC, same OS, and my dads which is 32bit. re-installed windows, fully updated Samsung and windows, Kies just says "plug in a device"
USBDeview doesn't recognize anything.
Nothing in device manager.
I've contacted Samsung after searching high and low on Google for an answer and they diagnosed it as faulty.
Repair center says it's working fine and sent it me back.
There must be something I'm missing on the tablet, could it be a faulty USB cable? I have really run out of options.
Click to expand...
Click to collapse
ryan1411 said:
There must be something I'm missing on the tablet, could it be a faulty USB cable? I have really run out of options.
Click to expand...
Click to collapse
I don't know if this is the case with you, but I experience connection problems very often, in particular with OTG. Connection seems to be reliable immediately after reboot but after a (short? longer?) while it stops and won't work anymore.
My guess is that a driver is not correctly reset when the tablet resumes from sleep.
It might be a problem introduced with the latest OTA.
Same here bro.. I tested to another PC but still not recognize.. maybe from the note?
Please everyone.. help help help
Sent from my GT-N8000 using xda app-developers app
Fixed
adyet26 said:
Same here bro.. I tested to another PC but still not recognize.. maybe from the note?
Please everyone.. help help help
Sent from my GT-N8000 using xda app-developers app
Click to expand...
Click to collapse
Fixed it with a £2 USB cable off eBay. If you have nothing but the tablet charging try a new cable. Worked for me after sending it to Samsung for repairs twice.
ryan1411 said:
Fixed it with a £2 USB cable off eBay. If you have nothing but the tablet charging try a new cable. Worked for me after sending it to Samsung for repairs twice.
Click to expand...
Click to collapse
So i just go to samsung center? Then buy new cable?
Sent from my GT-N8000 using xda app-developers app
---------- Post added at 05:18 AM ---------- Previous post was at 05:07 AM ----------
Ok if something fault from usb cable, why when i Plug with charger is working fine.. but when i plug into usb port on my pc still not recognized..
Sent from my GT-N8000 using xda app-developers app
Try to turn on USB Debugging in Developer Setting. I'm using N8013 and that method works for me
My Note 10.1 (2014) wasn't being recognized in My Computer by the laptop running Win7, so I found the tablet in the Device Manager, double-clicked on it there, and downloaded the drivers. Loaded up flawlessly after that.

[Q] S3 will no longer connect to pc

I was getting ready to transfer files to my sdcard on the s3 to root when my phone stopped connecting to my pc and laptop. I have the samsung drivers installed on my comp. I started having this issue after I installed the drivers. My computer and laptop see the phone and always want to install drivers from it and nothing else. Pc is XP and laptop is windows 7 64bit. I want to root my phone, but when the drivers are installed neither my pc or laptop will recognize it. What should I do?
EDIT:
I am now getting this error when driver is installed:
Unable to find software on your pc that can recognize your device. Service pack 3, windows media player, version 10 or higher, for windows xp or android file transfer for mac os must be installed.
You can download and install PC KIES from *website* in order to sync data with your device, back up data, and upgrade your device.
My PC runs service pack 3 and has windows media player 10 on it.
I had a problem connecting to my PC twice since I rooted. All I did was uninstall the Samsung driver from my PC then reinstall. I rebooted after I reinstalled then connected my phone and it worked both times. I'm not sure what happens and why all of a sudden you lose it but at least it was an easy fix for me. I hope this helps.
Sent from my SCH-I535 using xda premium
mikeman45 said:
I had a problem connecting to my PC twice since I rooted. All I did was uninstall the Samsung driver from my PC then reinstall. I rebooted after I reinstalled then connected my phone and it worked both times. I'm not sure what happens and why all of a sudden you lose it but at least it was an easy fix for me. I hope this helps.
Sent from my SCH-I535 using xda premium
Click to expand...
Click to collapse
I've had the same issue and this has also fixed it for me. I've had to do this multiple times. I guess I'll blame it on the MTP.
mikeman45 said:
I had a problem connecting to my PC twice since I rooted. All I did was uninstall the Samsung driver from my PC then reinstall. I rebooted after I reinstalled then connected my phone and it worked both times. I'm not sure what happens and why all of a sudden you lose it but at least it was an easy fix for me. I hope this helps.
Sent from my SCH-I535 using xda premium
Click to expand...
Click to collapse
I haven't rooted my phone yet. I have reinstalled the drivers a few times. I am still having the issue. Should I just install the drivers, run odin and hope that it sees my phone?
I make the same post about my solution, not sure if it will work for you. I ditched all Samsung drivers and used the ones for the experia x8, it always connects now. But if you ever need to odin, you will have to install the Samsung ones. Maybe google them and see if they will work for you.
bobAbooE said:
I make the same post about my solution, not sure if it will work for you. I ditched all Samsung drivers and used the ones for the experia x8, it always connects now. But if you ever need to odin, you will have to install the Samsung ones. Maybe google them and see if they will work for you.
Click to expand...
Click to collapse
Are you using the usb cable that came with the phone? Also try different usb ports on your pc's I can't get my girlfriends laptop to recognize my phone and my desktop will only work if I use certain usb ports and the stock cable.
Tried all that. It happened the first day I got it, bone stock. Not a big deal, the x8 drivers get the job done.
Sent from my SCH-I535 using xda app-developers app
I would make sure you don't have any other drivers installed from previous phones. I would uninstall drivers reboot PC then reinstall drivers and reboot again. Make sure phone is in mtp after you connect it to PC.
Sent from my SCH-I535 using xda premium
Make sure u are using the charging cord that came with your phone. All power cords are not created equal.. had same prob.
Sent from my SPH-L710 using xda premium
im getting the same problem. didnt really have a problem when i first got the phone, but started recently. i uninstalled older version, rebooted and installed Device(Install),USB Driver (Software) (ver.v1.5.14.0) Win XP/Vista/Win 7/Win 8 Nov 9, 2012, rebooted, then connected phone to pc. it seemed to install fine this time, but i still get these messages on my phone and pc. i played around with different ports and cables, and sometimes the sdcard files show, sometimes it doesnt. i eventually get the unable to find software message though.

[Q] [HELP] USB Not Recognised {Samsung Tab P3100}

Hello everyone,
I have a Samsung tablet (GT-P3100) running Android 4.4.2 kitkat (3.0.101-mokee-Espresso 10++)-NIGHTLY.The tablet doesn't connect to my laptop..
It gives a "USB not recognised error". I reinstalled Samsung kies twice, downloaded the drivers from other sources and installed but in vain.
The cable i am using is a usb+charging cable that came with the tablet. I would like to mention that the problem came a month after i installed the Mokee rom(in the mean time everything was working fine).
Using the same cable,however, i am able to charge the tablet.
The tablet shows no other error.
The laptop is Dell Latitude E6320 (original windows 7 professional).
Any help and an early response would be highly appreciated.
Thanks!
(Till then i m using connectify hotspot to share fling files which is slow and it also takes time setting up).
Bhavya06 said:
Hello everyone,
I have a Samsung tablet (GT-P3100) running Android 4.4.2 kitkat (3.0.101-mokee-Espresso 10++)-NIGHTLY.The tablet doesn't connect to my laptop..
It gives a "USB not recognised error". I reinstalled Samsung kies twice, downloaded the drivers from other sources and installed but in vain.
The cable i am using is a usb+charging cable that came with the tablet. I would like to mention that the problem came a month after i installed the Mokee rom(in the mean time everything was working fine).
Using the same cable,however, i am able to charge the tablet.
The tablet shows no other error.
The laptop is Dell Latitude E6320 (original windows 7 professional).
Any help and an early response would be highly appreciated.
Thanks!
(Till then i m using connectify hotspot to share fling files which is slow and it also takes time setting up).
Click to expand...
Click to collapse
Any Luck with this, I am having the same issue, My Tab 2 is also not been recognized here. I am stuck on Samsung Tab Initial Boot logo. All this happened when I was trying to flash custom rom on it.
anshumangoyal said:
Any Luck with this, I am having the same issue, My Tab 2 is also not been recognized here. I am stuck on Samsung Tab Initial Boot logo. All this happened when I was trying to flash custom rom on it.
Click to expand...
Click to collapse
try to uninstall drivers from pc, and install it again. maybe fix
sry for my bad english

[Q] Tab 2 7.0 p3113 boot loop

Hello everyone,
I recently purchased a used Samsung tab 2 7.0 p3113, consequently it appears it is stuck in boot loop. However, I can go into the download and recovery mode, but Odin will not recognize my device. It doesn't show up in any way or form on my laptop. Tried all usb ports, uninstalled and reinstalled kies. Does not show in device manager. I'm confident that if I can get the computer to recognize the device it is fixable. I also tried it on a win7 machine as I am running 8.1
Any help is appreciated.
I've only ever had luck on windows xp. But to me it seems like someone used Odin and may have permabricked it by repartitioning
Sent from my SGH-T999 using Tapatalk
was kies running? if so, it shouldn't
did your computer show any message when you plug the table? maybe is the cable
bonico said:
was kies running? if so, it shouldn't
did your computer show any message when you plug the table? maybe is the cable
Click to expand...
Click to collapse
I suppose I will have to find a computer still running xp to try it out on.
the computer doesn't show any sign of recognizing the device. I have checked background processes for kies running. Simply cannot figure it out.
inputchip said:
I suppose I will have to find a computer still running xp to try it out on.
the computer doesn't show any sign of recognizing the device. I have checked background processes for kies running. Simply cannot figure it out.
Click to expand...
Click to collapse
And the cable? Have you change it?
It's very weird the computer doesn't show any response
114
bonico said:
And the cable? Have you change it?
It's very weird the computer doesn't show any response
Click to expand...
Click to collapse
I don't have another cable. Can I use any samsung cable?
inputchip said:
I don't have another cable. Can I use any samsung cable?
Click to expand...
Click to collapse
I guess
Anyone with the same conector should work

S6 sync

My s6 won't connect to any PC, think I've got the dreaded fried chip on main board issue, running mm, anyway to root without PC?
Sent from my Nexus 7 using XDA Free mobile app
dazkaz116 said:
My s6 won't connect to any PC, think I've got the dreaded fried chip on main board issue, running mm, anyway to root without PC?
Click to expand...
Click to collapse
The only way to root mm is through using cf-autoroot which requires odin, so you're out of luck unfortunately as it requires connecting via USB to pc/laptop

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