[HELP] [ASK] problem "restart" moto g xt1033 - Moto G Q&A, Help & Troubleshooting

excuse me, I beg info regarding the problem on my own moto g (xt1033)
my moto g often restart itself, playing games or browsing or chat, suddenly restart
My friends say that it must be in a flash back, because it could be crash
However, I have a flash back was just like that
each time experiencing restart, appeared logo "M" at the beginning of the boot, the screen immediately "blank" blue
always like that until a couple of times, but the condition has a flash back
I also have come to the service center, the solution is just a flash back or check the machine
approximation, where is the problem?
is there any of you here who have experienced the same thing with me?
* lollipop is now already at 5.0.2, has a flash back to the same os
** I am sorry if my english is too bad: D

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Charging issues since Lollipop update

Hi! I manually installed the Android 5.0 update by unlocking the bootloader and manually pushing the files onto my Nexus 5. Everything is working fine but since I installed it, it noticed that when I plug my cellphone and the screen goes off, the phone is acting really strangely. The screen keeps on flickering, the shutting down screen sound plays in loop, my wallpaper goes back to the factory one, and my phone is unusable. The weird part is that when I unplug it, it goes back to normal, except the wallpaper that does not go back to the one I chose.
Any ideas why it's doing this? Before that, I did not have any problem whatsoever.
Thanks a lot for your help!
The problem is exposed here: https://code.google.com/p/android-developer-preview/issues/detail?id=82
It was an issue on the preview build with French France... Google fixed it. However they didn't fix it for French Canada.
The workaround is to set the os language to US English or French France.. And wait for a fix from google
Thank you! It works now!

Odysey whith weird bug un moto g

Firts of all i want to say i have android 4.4.4 stock,lock bootloader and nothing weird in the OS, so my phone starts whit one problem of fading the screen just the screen i can still movin things un phone (shuting off the backlight i thing)
I didnt take much care of that until the phone begun to just reboot constantli and the screen issue more and more recurrent and how to say Mmm large in time 5 secs or so, then in the reboot issue starts to appear the reboot menú and in one of those reboots, phone die
And i did the hard hard unbrick in one of the post here the one of bulk_hup someting like that the thing is the phone come to life and new "ROM" just the factory ROM i dowloaded from here and flashed phone and that, well the issue of the fading screen continúe, so i went to the depelover menú and look for malfunction error report and i saw someting weir whit errores in the backlight and some apps so i need help of anyone who knows this please, just to add i change the runtime from dalvik to the other and the phone is going well, but i dont know if this will solve the problem. i will upload the log
Cant post the link of the bug report .....because of i am new in this

Moto G (3 gen) Camera stop working

Hello
Just got Moto G the other day. Everything was fine and was transferring Dad's info and pictures from his old phone to this one. Camera was working fine for a couple of hours the it stop working.
Got this error
"Camera Busy"
"Camera unstable to start. If this repoeats please power off your phone and restart"
Went ahead and try fc, clear data and clear cache and also reboot the phone and it still doesnt work. I went ahead and boot it up in safe mode and same thing.....Finally a factory reset and after boot up went straight to camera and got the same "Camera Busy" error........What else could i do beside RMA? Thanks
Go to 3nd gen moto g section please, not so hard to find.
duh sorry about that will post in the right forum

Mess around buggy Marshmallow update for Moto G 2015

Hi everyone, moto global
Not a surprise in such a short time after Moto G 2016 has been updated to MM 6.0 internet is flooded with complaints. I had my update in UK for around a week now.
I have manufactory reset device since then twice due to following reasons and which did not solve the problem :
I am literally fuming because new update took everything away that made this phone super phone.
1) Battery time got much worse, neither my habits changed nor apps I use. I would say by 30% .
Simple browsing and reading drains 40% just in one hour.
2) Other thing is display touch issues.No matter how gentle or harder I press my finger or use fro same purpose other thinkers display thinks I want to open link, photo, jump into other page. In general open something or anything that is possible on current page. That happens flickering finger up normal speed , slower ,or faster doesn't matter.
There is clearly an issue because I had none of it while phone was on Lollipop.
3) I also noticed phone is slower opening apps, getting in and out of app , inside browser loading time got longer.
4) Why on earth would Moto not allow to downgrade it to Lollipop? I don't care you have MM6 I want to get back to Lollipop until you sort out mess around buggy MM.
......
What problems do you have?
People, please, stop exercising your flashing, roming muscle and how cool you are at that. This thread is for identifying actual/present problem on MM based Moto G 2015 .
The issue with the behavior of the touch screen is what really gets to me. I scroll and let my finger of the screen and it registers that as a press and opens some link if my finger happens to be over one as I lift it off.
I have two decent ways of reproducing some of my issues with the screen (being able to reliably reproduce problems is paramount if you want to report problems).
1. Go to http://www.msnbc.com/videos . Scroll a bit down the page and then move your finger rapidly up and down. No issue. It follows your finger perfectly. Now start playing a video on the page and try again. At least to me, after a fairly short while it simply stops moving and no longer registers my touch. I can lift my finger and put it back down and now it moves again. There's no freaking way playing a video should have priority in the kernel over keeping track of my touches. I get it's not the fastest phone in the world and i would be fine with a lot of lagging. But don't just "forget" i have my finger on the screen. Something is very clearly wrong. Not exactly sure how this was in lollipop, but I'm noticing a lot of touch screen issues in marshmallow.
2. If I scroll to the top of my app drawer (by moving my finger down) and try to scroll even further (which obviously I can't) it often takes the place where I lift my finger as a press and opens that app. If anyone can confirm this kind of behavior it will.be eaiser to go to Motorola with this
I erased the stock rom and put CM12.1 ... Solved my problems!
LeJay said:
The issue with the behavior of the touch screen is what really gets to me. I scroll and let my finger of the screen and it registers that as a press and opens some link if my finger happens to be over one as I lift it off.
I have two decent ways of reproducing some of my issues with the screen (being able to reliably reproduce problems is paramount if you want to report problems).
1. Go to http://www.msnbc.com/videos . Scroll a bit down the page and then move your finger rapidly up and down. No issue. It follows your finger perfectly. Now start playing a video on the page and try again. At least to me, after a fairly short while it simply stops moving and no longer registers my touch. I can lift my finger and put it back down and now it moves again. There's no freaking way playing a video should have priority in the kernel over keeping track of my touches. I get it's not the fastest phone in the world and i would be fine with a lot of lagging. But don't just "forget" i have my finger on the screen. Something is very clearly wrong. Not exactly sure how this was in lollipop, but I'm noticing a lot of touch screen issues in marshmallow.
2. If I scroll to the top of my app drawer (by moving my finger down) and try to scroll even further (which obviously I can't) it often takes the place where I lift my finger as a press and opens that app. If anyone can confirm this kind of behavior it will.be eaiser to go to Motorola with this
Click to expand...
Click to collapse
1. I have this issue to though it takes me quite a few times to move my thumb up and down before it freezes.
2. " and try to scroll even further (which obviously I can't) it often takes the place where I lift my finger as a press and opens that app" that's exactly what I have on facebook, androidauthority etc. Instead of page gliding further it registers finger as for press. This issue is so obvious on my phone. I can reproduce it fairly easy.
nebulaoperator said:
Hi everyone, moto global
Not a surprise in such a short time after Moto G 2016 has been updated to MM 6.0 internet is flooded with complaints. I had my update in UK for around a week now.
I have manufactory reset device since then twice due to following reasons and which did not solve the problem :
I am literally fuming because new update took everything away that made this phone super phone.
1) Battery time got much worse, neither my habits changed nor apps I use. I would say by 30% .
Simple browsing and reading drains 40% just in one hour.
2) Other thing is display touch issues.No matter how gentle or harder I press my finger or use fro same purpose other thinkers display thinks I want to open link, photo, jump into other page. In general open something or anything that is possible on current page. That happens flickering finger up normal speed , slower ,or faster doesn't matter.
There is clearly an issue because I had none of it while phone was on Lollipop.
3) I also noticed phone is slower opening apps, getting in and out of app , inside browser loading time got longer.
4) Why on earth would Moto not allow to downgrade it to Lollipop? I don't care you have MM6 I want to get back to Lollipop until you sort out mess around buggy MM.
......
What problems do you have?
Click to expand...
Click to collapse
You can downgrade to Lollipop 5.1.1 from Marshmallow..
Upgraded my Moto G 2015 to MM and had same issues like yours so I decided to downgrade to Lollipop and battery life is awesome in Lollipop... 5+ hours Screen on Time.
amangurung07 said:
You can downgrade to Lollipop 5.1.1 from Marshmallow..
Click to expand...
Click to collapse
How ? I did try factory reset it brings me back to MM 6. My phone is not rooted.
nebulaoperator said:
How ? I did try factory reset it brings me back to MM 6. My phone is not rooted.
Click to expand...
Click to collapse
Once you upgraded to MM factory resetting will not downgrade...
You have to manually flash the firmwares files for Moto G 2015 Lollipop
I am also suffering from the touch issue
I tried downgrading but it fails to write the bootloader, etc. Some detailed instructions on how to do this using fastboot would be awesome...
Can you downgrade to 5.1.1 without an unlocked bootloader?
And since the ghost input issue seems to be a software issue, can't we just tweak it somehow?
I don't experience the same issues. I really like MM, but I don't think that is much better or different from LL. But I think I have better battery, better image and no touch issues. Performance doesn't appear much different.
I upgraded from OTA and have a XT1541. Did a factory reset after the upgrade.
This upgrade to android 6.0 on my Moto g 3rd gen is killing me
- Random bouts of slowness, if it had a hard drive with spindles I'm sure I would hear it ticking away constantly
- lag when typing into search bar etc
- lag when hitting home button
- the unintended link-clicking thing when simply browsing a webpage is infuriating especially considering how SLOW it is to bring up the link then go back because you don't bloody want it opened I. The first place. aGhHHHhG!!!! ajdfhaahbs#!&#@[email protected]
- I've started receiving low battery warnings on a daily basis when I have in general not considered battery EVER during the day with this phone
- apps have been crashing or constantly bringing up the dialogue box about not responding and wait/kill it
- Gmail notification is inconsistent - I'm not getting status bar notifications for all new email, can't find a pattern - does work sometimes
Basically what was a decent phone has now turned into a P.O.S
What is actually better about MM ?
I want to downgrade to Lollipop - considering I'm taking matters into my own hands is Lollipop the best option?
Whats the best way to safely flash the phone to proposed O/S? Link to approved method please and THANKS
nebulaoperator said:
How ? I did try factory reset it brings me back to MM 6. My phone is not rooted.
Click to expand...
Click to collapse
The factory reset should have resolved most your issues. Did it not help?
MrTooPhone said:
The factory reset should have resolved most your issues. Did it not help?
Click to expand...
Click to collapse
I did twice. Didn't work for me. Now I did hard reset. Just signed in with my google account and nothing else. Not even updating apps . Will give a couple of days and see what's happening.
I can confirm after few days of hard reset issues persist. Sending phone back.
amangurung07 said:
Once you upgraded to MM factory resetting will not downgrade...
You have to manually flash the firmwares files for Moto G 2015 Lollipop
Click to expand...
Click to collapse
Did you manually flash everything but the bootloader and gpt.bin file?
playenball said:
Did you manually flash everything but the bootloader and gpt.bin file?
Click to expand...
Click to collapse
Yes...
I have problems with touchscreen too. I've documented them here: https://youtu.be/_hMp9vb2WUI
Same here. Touchscreen is driving me crazy since i updated my xt1541 to stock MM.
Specially when i scroll up/down but the phone reacts as if i clicked. (factory reset and wiping cache didn't solve the issue).
i fixed the issue wirh touch screen by just removing the screen protector (glass)
vipervault said:
I have problems with touchscreen too. I've documented them here: https://youtu.be/_hMp9vb2WUI
Click to expand...
Click to collapse
I have exactly the same problem. I think is related to the size of finger. Also at mine moto g, with the app that you used in your video, using 2 inch i having the problem, using the indices no So, with smaller touched area the problem not appear
About the ghost touch, i have no idea what they have combined in motorola, but seems that the touch is "software" managed (like a 3d render made by the cpu instead of gpu), and it seems that with the cpu under stress the problem worsens, and problably this is why it does not always happen.
I made another test: if you enable developer option and you activate the cursor position option (i don't know if is the exact english name, i'm italian), with 3 touch have a huge lag, with 4 is impossible to draw cursor positions. About this test i don't know if is a problem of touch or is a problem of developers tools. Is necessary to check with another android 6 smartphone.
I also found another bug about the energy saving. Yesterday, when the battery has dropped below 15%, the energy saving has been activated automatically, as i set, but after connecting the charger it is not deactivated. I had to repeatedly juggle with the power saving enabling option to disable it (notification bar and buttons bar still remained red even with the power saving option turned off). Today I realized that the phone lags so obscene and discovered that, although it was not notified of the power saving mode, only 1 core was active with variable frequency. I had to again turn on and off the power saving mode to have all the core active (in cpu-z the governor was ever interactive but with only cpu0 active before re enable and disable power saving mode). Some happened this thing?
F...k, i was so glad I bought a motorola moto g i hope they solve these problems.

[MOTO G Falcon XT1032][Help] Screen ghost touching

I have a moto g falcon XT1032 and a few days ago my screen started to ghost, while using certain apps like Gallery, Adobe Acrobat and WhatsApp ghost touches will occur, zooming in and out, opening menus and more. When exiting the app the problem continues until I turn off the screen, when I turn it back on it behaves normally. Didn't care that much but it started to get worse, and today I left my phone on the table, without touching it while WhatsApp chats screen was open, the phone screen started pressing itself and managed to send a message to various chats sharing an invitation to a group I created.
I've tried with various ROMs, from exodus 6.0, to Slim 7.0 and more but doesn't seem to get fixed.
What can I do?? While using certain apps I've never had this problem, but with others I do. Hardware? Software? What is it?

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