Moto G XT1032 hangs at boot Logo - Moto G Q&A, Help & Troubleshooting

Moto G XT1032 Bricked (?)
Hey! I'm gonna start off by saying I'm pretty much completely clueless when it comes to rooting, flashing, or doing pretty much anything with phones, so if this is a well known problem with an obvious solution and everything I dont know about it, I've been searching for ages to try and find something.
Anyway, the other week I was using my phone as normal, and it stopped responding to anything, so I held the power button to reboot it. Now, the phone won't boot beyond the blue Motorola boot logo no matter what I do. I've tried booting into recovery mode in order to wipe the partition cache and format it, but neither options seem to do anything after waiting about 45 minutes each for something to happen. Any tutorial I've found on the internet ends up not working for some reason or another half way through the steps. If anyone knows how I can sort this out it would be awesome.
I was on Lollipop 5.0.2 (i think), but I took it to a shop and I think they tried to flash the stock software on it but it still didn't fix it, but now I don't know what version of android my phone is running at the minute. I know that the bootloader menu is on version 41.18 if that means anything.
Cheers!

Related

[Q] samsung infuse 4g crashing just as it starts

Hi there everyone, recently signed up on here as xda seems to be the holy grail when it comes to all thing smartphone.
I'm fairly new to these type of phones and recently was given an infuse 4g that was suffering a power button problem.
The power button problem has been resolved with a new one and the phone was working fine for 3 / 4 weeks.
One day the phone shut down by itself and entered the boot loop syndrome. Factory clearing it hasnt seemed to do anything to resolve the problem as it continued to reboot continuosly.
I came across the thread about gtg ultimate unbrick guide in the developers forum and this seemed like a good way to go, get the phone all the way back to stock and then work from there.
Kies installed and all drivers installed fine. downloaded the gtg unbrick pack and followed the instructions line for line. Odin reports everything passed, took about 2:59 to complete.
phone rebooted and continued to do boot loop so went into recovery as stated and wiped data and cache and rebooted again.
phone is still stuck in some sort of boot loop, but it gets to display the 1st of the setup android phone screens, then just as you get a chance to select next to go onto the next screen, the phone reboots.
Any one have any idea what could be going wrong or as im fairly new to this, is there anything im doing or not doing right that is causing this.
The phone is an at&t infuse.
regards
Trevor
sound like an issue with stuck power button. it's a know issue with this model. google "infuse 4g boot loop" there's few youtube videos you can try.
tt33333 said:
sound like an issue with stuck power button. it's a know issue with this model. google "infuse 4g boot loop" there's few youtube videos you can try.
Click to expand...
Click to collapse
I've already replaced the power button with a new one, but the technician i use did say he will remove the power button completely to see if it does the same, just to rule that out
Trev
just redone the gtg flash and it boots into the os (ver2.2.1) and then within about 5 seconds turns off and reboots
can the new on off switch be faulty......im not so sure as in recovery mode, i can leave it on that screen forever and it doesnt attempt to reboot
Tried the one click repair with hemdial or what its called, updating thisnpost via a moto defy mini so excuse any typos.. The hemdiaOl just seemed to meas it up further. So got baxk into downliad mode with odin and reflashed to gtg brick recovery. Not fixed, still booting but at least the screen is now viewable.
To recover one of these phones, is there like a definitive guide as to what to do to first prepare one of these phones for recovery, ie, first, flash to this with cwm and then clear data, cache, dalcik etc. like an idiots fuide, i feel i may need one
Regards
Trev

[Q] "working phone", but black screen after the boot logo

Hello guys,
some days ago my phone was permantly booting up in the recovery mode nothing else was possible. As I was on road and couldn't access internet anywhere I just tried to do some wipes, which then made my phone not show anything. I guess the reason that it didn't boot up anymore was that the battery was fully drained. When I was finally back home I was able to charge my phone but then the following happend:
I can start my OPO, see the android logo and then it turns black, but it fully boots up. I mean I can even click the touchscreen and hear some touch reactions/sounds. Also I'm able to turn up/down the volume and hear my phone. Furthermore I'm also able to do the "V-gesture" to turn on the flashlight. When I boot up into fastboot mode I also see the message "fastboot mode" + the little cyanogen face.
All in all everything seems to work, aside that I dont see anything else than dark after the logo.
I tried flashing new roms, stock reset, like seriously anything, but I can't get my phone to work probably again.
Does that mean that my phone got some hardware problems, maybe the touchscreen?
Help is appreciated, thanks in advance!
btw: English isn't my first language, so please excuse any mistakes.
You'll have to try flashing completely stock CM11 rom or CM12 rom, img by img in fastboot..modem, boot, system etc. I helped a friend who had this kind of problem. Probably not the cleanest way, but at least it works.
Already did that 3times using different methods. Stock CM11, CM12 and colorOS
I have a similar problem, did you manage to fix it? And if so, how?
Thanks,
Capelare.

Softbricked Falcon XT1032

Hello guys.
I apologize for making yet another "my phone is soft-bricked" thread, but I have been through at least 20-25 of the other threads, seemingly tried everything, and I can't get past my problem. Also, most of the other threads I saw are pretty old and not really active anymore. A few of the tools there can't even be downloaded anymore because the links are dead.
Anyway, here's my story.
I have a 16 GB US retail XT1032 that I bought mostly to give tech support to my parents, whom I also bought a 8GB each. Theirs, I left untouched. Mine, I unlocked bootloader and rooted right away. All went well for a long time.
My parents kept receiving OTA's and it took them all the way to Lollipop. Me being rooted, I got stuck in KitKat somewhere (I'm not 100% sure whether that was in 4.4.2 or 4.4.4), but since it wasn't my daily driver, I let it lie as stock rooted KitKat. Recently I wanted to go to Lollipop in order to keep seeing "the same things" as my parents, and I installed TWRP in preparation to flash a "stock enhanced" version of Lollipop. TWRP flashed fine but there was something funny all along: I could use ADB or a root app to boot into recovery from the ROM, but I could never manage to get the phone to go into recovery by booting into fastboot (vol down+power) and then choosing recovery. Screen would go black and recovery would never load.
So I copied a "stock" Lollipop image and booted into TWRP from the ROM and wiped everything and tried flashing the Lollipop ROM. It got stuck somewhere part way, and a few hours later there was no more progress.
Ever since then, I am stuck in fastboot. Fastboot seemingly works correctly, recently I was able to flash an OG animation to get rid of the nasty "your bootloader is unlocked" warning. I can flash recoveries (TWRP and/or CWM) without error on the phone or the computer, but when I try to then boot into recovery using the bootloader, I get stuck on the black screen and go nowhere.
As others in the various threads have commented, when I try to boot "normally", I get the boot animation and a vibration and then it gets stuck.
I have tried so many things by reading different threads I couldn't tell you anymore what all of them were. I've gotten errors about downgrading, I've gotten stuck in fastboot reason: "failed flash", I've gotten flashing errors about the size of recovery or boot or gpt. What I've never managed to do again is to boot into anything other than bootloader. No recovery and no ROM.
Could someone with a bit of experience please point me to some working links and/or when you have the time, help me look at a couple of logs or something that can help me figure out where my problem lies and how to get out of it? my daily driver phablet died a gruesome death and I wanted to go back to my trusty moto g, to no avail.
Thank you very much to whomever can help.
Ruben.
Try to reflash full stock firmware for your device according to your bootloader version. Hope it helps....
Try typing in fastboot devices

Need help after failed rom install

I've had some previous experience with custom roms on my old Nexus 6P and thought I would try the same for my mate 9. Unfortunately I've discovered the Mate 9 is not as easy to install custom roms as I thought.
I've tried several things throughout the day and I feel I've accidently overwritten things I shouldn't have but can't remember everything I've done.
It is an Optus branded phone so I believe at the start of the day I had some version of L09C34. I currently have an unlocked boot loader and TWRP installed and would like to flash back to the stock firmware, but seem to be unable to do so. The boot loader is unlocked and when I try flashing extracted parts from fastboot, the phone will reboot, reboot again and sit at erecovery. Unfortunately while I can connect to wifi, no packages are found for recovery.
Additionally I now get this lovely colourful screen in lieu of the logo on initial boot.
Any help would be appreciated.
Okay, so I've managed to unbrick it and install a version of L09C432 and get it working again - thank you to various threads on XDA. I think what I noticed was that someone else had tried the C432 firmware on a C33 model and it worked. Without being able to get hold of the C34 firmware, I tried to flash nougat originally and it worked.
This morning, I've noticed I still have an issue where the touchscreen won't work when the phone is cold (i.e I can't click anything and can't turn alarms off). If I reboot the phone to recovery it's fine, so it leads me to believe its an OS thing. Also, if I give it a few minutes in my pocket, or holding my palm on the screen it then responds. This is the issue I tried to resolve by resetting and trying a different rom but seems I haven't been successful.
Finally, when I first turn the phone on and the screen lights up I see a green background with one blue and one red box. Any ideas what I have messed up there and how to fix it? I'm not too concerned, but it would be a nicety.
Just providing updates in case anyone comes a long with similar issues.
I have now fixed the strange coloured screen on initial power on. I've found the oeminfo for the C432 firmware on another XDA thread and took a backup of what was currently there, restored the C432 version and rebooted. I was presented with the eRecovery and no TWRP. Quick check in fastboot mode showed the phone relocked. I unlocked it again and it booted no issues, however was unsure if the custom rom was still installed as I was presented with the option of an OTA update. Initially my sim card was not recognised, so I had to remove and reinstall it but so far so good.
I've just reflashed my custom rom and will see how I go.
The only potential issue I have outstanding is my touchscreen not working either first thing in the morning, or when the phone is cold - i.e I've gone to the gym and left it sitting in the locker for 2 hours and I can't use the touchscreen when I come back. I can unlock it fine with the finger print reader and the phsyical buttons respond but touches on the screen won't. If the phone is left alone for a few minutes the screen shuts off and turns back on approx every 5 seconds until it becomes responsive. Has anyone seen anything like this before? My googling hasn't lead me to anything helpful.

Possibly hardbricked moto G XT1033 Indian model.Please help.

Hello!
I recently flashed my Moto G with the unofficial LineageOS 16 rom by allstargaurav. Kudos to him for his work.
I unlocked my bootloader, got TWRP, flashed the rom, flashed Gapps,Magisk and started using it normally.
One night, after using it with the battery at 30%, I left it as it was and did not charge it.
The next day, I saw that it was not booting up at all. I plugged it in and the white led light started and did not go off.
The light was constantly on. I searched on google to no avail.
Nothing works and I have pressed the power button and power+volume down for more than 5 minutes.
I cant get to the fastboot menu or the TWRP, the phone doesnt power on at all so I cant do anything or get a logcat.
Please help!!!!
I also got the watchdogs boot animation. That is all I have modified.
Please tell me what is wrong and how to rectify it.
Please help quickly.
I am at wit's end and helpless. I should also mention that this was my first time flashing a rom on any device, but I followed the instructions very carefully.Before this the phone was on stock Lollipop rom, stock recovery and locked bootloader.
Thanking anyone who helps or even replies in advance.
:crying::crying::crying::fingers-crossed::fingers-crossed:
Also
Alphacube111 said:
Hello!
I recently flashed my Moto G with the unofficial LineageOS 16 rom by allstargaurav. Kudos to him for his work.
I unlocked my bootloader, got TWRP, flashed the rom, flashed Gapps,Magisk and started using it normally.
One night, after using it with the battery at 30%, I left it as it was and did not charge it.
The next day, I saw that it was not booting up at all. I plugged it in and the white led light started and did not go off.
The light was constantly on. I searched on google to no avail.
Nothing works and I have pressed the power button and power+volume down for more than 5 minutes.
I cant get to the fastboot menu or the TWRP, the phone doesnt power on at all so I cant do anything or get a logcat.
Please help!!!!
I also got the watchdogs boot animation. That is all I have modified.
Please tell me what is wrong and how to rectify it.
Please help quickly.
I am at wit's end and helpless. I should also mention that this was my first time flashing a rom on any device, but I followed the instructions very carefully.Before this the phone was on stock Lollipop rom, stock recovery and locked bootloader.
Thanking anyone who helps or even replies in advance.
:crying::crying::crying::fingers-crossed::fingers-crossed:
Click to expand...
Click to collapse
Being unsure what the problem is, I also followed FabioSan's guide on unbricking the phone, but I got stuck on the part where we go to the device manager console as my PC would not recognise the phone no matter what I did.
Also, the warranty has expired long ago as the phone was bought in 2014 and it was only a 1year warranty.
Therefore, I am considering giving the phone to the moto support centre. I will also try replacing the battery as it may be a battery problem considering my symptom of the white light does not fit any hardbricked phone's symptoms. Will notify if it works.
Till then, please help and suggest what the problem might be.

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