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I am very happy with my Touch Pro. In fact, I bought 2. Now I have very many HTC Devices, however, both Touch Pros now show a very strange
behaviour.
I get some ghosting on the screen, which means, if I use solid colour
backgrounds, they previous graphic is partially visible.
Best example is the volume control. I get very strong distortions against the solid background.
Anyone else has this problem?
I also noticed that the mounting points on the edge of the screen, causes
a slight distortion close to ever corner of the screen...
never had this before.
I have the same issue. I've heard that this issue is programmatic not physical lcd burn. Usually a restart helps. Try
darfri said:
I have the same issue. I've heard that this issue is programmatic not physical lcd burn. Usually a restart helps. Try
Click to expand...
Click to collapse
Yes, soft reset helps. But i find the location of these distortions really strange.
i get them around the LCD mounting points.
Indeed it is strange and looks really like a physical damage but I think it has something to do with the software (BIOS or whatever is on that position in pda) link to the screen power management. I have this kind of distortion once per week and often it also goes away itself. Actually it almost doesn't disturb me. Ii yours very strong?
This is interesting. I always look over my LCD displays in laptops very carefully for defects. Sometimes corners are pinched and produce dark areas. Sometimes the inverter is bad and gives bad illumination.
My Raphael's screen seems pretty decent so far, even if I look at its edges from extreme angles I don't see much of a problem.
Can you post pictures or youtube? I am curious to know what you are seeing.
I just noticed today a rectangular area on my lcd screen where it looks like oil on water. It's basically a rectangle w/ a half inch border of the "Normal" screen. I can see it from any angle as well as when the phone is turned off. The phone and the touch screen both appear to be working fine. The distortion will react to pressure on the distored part of the screen as well. I'm thinking some moisture got in my phone some how (although I can't for the life of me think when I could've gotten moisture in there). Is there an easy way to fix this or should I call up ATT support to see about sending it in to have them fix it? What's the general next step? I'll post a pic when I get home to my camera. I've had the phone since the first of the year and am currently using EnergyROM 2.0.
Thanks a ton,
Patrick
I haven't seen anything like this before but if it it was you say its probably moisture inside or even oil. Wait a little and see if it clears up, failing that give AT&T a call.
Holy Crap
Dude i have the same problem with mine sometimes, and i thought i was the only one!!
Its almost like the LCD screen is getting some burn-in. Even on a black screen you can see the shadow of an image, using touch flow 3d/2d its about half of the slider bar on the bottom of the screen. Did you also notice that the screen is flickering VERY slightly in the same area, but not on the rest of the screen? You have to try REALLY hard to see it. Almost like when you use a camcorder to see a CRT monitor's refresh rate. I had a feeling from the beginning that it was moisture causing this, because i do have the bad habit of taking my phone in the bathroom when I shower. My LID has turned pink because of the steam.
What makes me think it could be screen burn-in, is that I always keep my backlight as bright as possible, and once i see this start happening, i can turn my phone off for a few minutes, turn it back on and it works just fine with no image shadow.
I actually have been thinking about using my insurance to get a new phone because of this, and making sure i don't shower with the new one.
It's a known issue of the phone. I was able to get mine replaced, but I had it less than 30 days. You should be able to manage to get them to replace it if you make them look up known issues with the phone.
Sorry for the inactivity, I've been spending my days pulling Cat 5e in attics and haven't had much computer time at work / energy at home - I'm going to get in touch w/ ATT sometime this week and see about arranging a replacement, I'll post my results.
i have the same problem. near the corners i see very slight flickering as if the refreshrate can't handle the tf3d.
it most likely because of the themes. when using all of those non-original themes, it' shaving to load all the images, causing it to have very very slight lag. maybe?
it's rediculous, with the price of this phone, you'd expect higher technology for the screen.
Your digitizer is touching the LCD because too much pressure has been applied to it, probably in your pocket.
What you are seeing are Newton's rings http://en.wikipedia.org/wiki/Newton%27s_rings
I think we're talking about two different problems here.
First, you have the rectangular area like the topic starter described and may indeed be what bubble said. However, they are not rings... its a true square (at least for me).
Second, you have the flickering issue. I have this myself sometime at the position of the menu bar. Opera seems to be the only app that triggers this for me though - then i get flickering Opera 'burn in' like effect. This will eventually disappear again after keeping the phone off for a few hours, then on with the screen off. This effect does survive soft-reset and such.
Newton's rings is the name of the observed optical phenomenon. It has nothing to do with it's shape.
I know that in this case it appears on a square section of the screen (I face the same issue and I already ordered a replacement screen).
Is there a solution to the flickering and screen burn problem? I didn't notice it until I had loaded a 6.5 rom and was using the light colored R&R theme. I could then see flickering in the bottom portion of the screen. Then I notice the screen burn of both soft keys.
It went away overnight with the phone off, but came back by the end of the day. It's really upsetting as I love this phone, but hate having something that isn't working right. Any suggestions?
I've had the same issue a couple of times although it wasn't nearly the entire screen. It was just a small blob in the very center of the screen. It happened because it was in my pocket. When it occurred initially it was summer (30-40 degrees celcius here in Perth) and would fix itself after about 5 minutes of being in my hot car (temperature hot, not awesome hot =D ). However (more recently - it's colder now) it stayed for half a day or so and only fixed itself after I sat it in front of the cars heating vents with the heater on for about 10 minutes (not too hot). I'm wondering if the digitiser separates from the LCD when heat is applied. It makes sense to me but I'm not sure I'd recommend anyone trying my solution ... especially if you've got the big square issue.
You also have to be aware that this phenomenon is only visible under artificial light.
That's why some people report it to disappear/reappear.
True ... but when the "phenomenon" disappears (i.e. as the lcd seperates from digitiser) it makes a clicking noise and the screen behind the blob flickers (like when you push on a normal LCD with your finger) indicating that the pressure of the digitiser pulling the screen upwards has been released. Once this has happened the blob has gone. It's not visible under ANY light.
If it happens again ... I'll get some footage.
I found another thread regarding the "Oil Spot" that comes and goes on the LCD that I'm experiencing if others are interested:
http://forum.xda-developers.com/showthread.php?t=475294
Oops - double post
Hi guys, I have the solution for you! I see burn-ins on my screen and I was able to get rid of them with a simple video that switches fast the main colors (Red Green Blue). Here is the link to the video:
http://www.youtube.com/watch?v=liMySLZkF5o
I have the video pulled from youtube as mp4, and 5 minutes of playing on full screen, the display got back to normal, clear and without any burn-ins.
If you need the mp4 vid, let me know so I can send it over (email)
Regards to All
If I look at an all-white screen at certain angles, I see a subtle effect where the top inch of the screen (in portrait mode) looks slightly darker/grayer than the rest of the screen with a sort of faint line dividing it. It's easiest to see it on the lowest brightness setting for me (which is what I use most of the time indoors).
Does anyone else have this issue? Or is it likely that my Charge's screen has a defect? It's something that I can live with, but still bothersome nonetheless.
An easy way to get a full white screen is to go into a browser and browse to about:blank
I don't see that at all, I think you've got a bad screen.
OK thanks, was pretty sure it couldn't be normal. Will probably actually go and exchange it now that I can't stop thinking about it.
i had this same issue with my infuse 4g!
Hi,
I got my S6 4 days ago and so far I'm really happy with it.
I have a tiny thing with my screen, can't even call it by a name and definitely don't know if it is an issue, so I'll try to describe it.
I noticed it by a mistake... after I got it, I opened the device, played with it to drain the battery in order to fully charge it.
When it went to 5% the device has reduced the brightness automatically to save the battery and than it appeared...
A one, look a like white pixel, somewhere around the middle of the screen that I didn't (and couldn't) notice before.
It stayed there no matter what i did or in which app I used.
After I got to 1% I plugged it to the power to charge it and than, when the brightness was automatically got brighter, it looked like
It disappeared... all looked fine.
After playing with it, I can summarize that I can clearly see this white pixel in 3 occasions:
1. When closing the screen, it appears for a millisecond on the black, like flashing and than the screen is shut off.
2. When opening the screen, the same, for a millisecond, like flashing.
3. When reducing the brightness.
In addition, if I am really trying, I can barely see it even in almost full brightness but just because I know it is there.
I understand that it is always there and because the brightness is high I can't almost see it.
I can say for sure that no one can see it if I won't point on it or mention it, even when closing the screen, you won't see it
unless you know it's there and you saw it after reducing the brightness.
Another strange thing (or maybe not) is that I took screenshots so I will be able to show it to you but it is not appearing over it
Even on a black screen - saw it but it is not there in the picture.
I can live with it, unless it is something can effect in the future. this is my only worry.
I know that the easy way is to go with the warranty, but as there are other issues with the screen like pinkish/yellow/green
Maybe if it's not an issue, better to leave it like that.
I really will appreciate your advise and opinion.
Dial *#0*#. Go Red, Green, Blue, Dimming. If the dot it's still visible in any of the tests you might have a dead pixel.
Sent from my SM-G920F using Tapatalk
pokr777 said:
Dial *#0*#. Go Red, Green, Blue, Dimming. If the dot it's still visible in any of the tests you might have a dead pixel.
Sent from my SM-G920F using Tapatalk
Click to expand...
Click to collapse
Did it, and pretty much the same as I described.
Red, Green, Blue - Nothing
Dimming - See it just after dimming is happening, meaning just after the second click (on first click see nothing).
So, it's dead? half dead?
Can it be worse?
Like I wrote, it is bother me just because:
1. I know it's there
2. Mostly because I'm afraid how it will effect in the future or if it means that my screen is defect.
What do you think?
Thanks for your help.
This is a strange issue, normally the pixel is either dead or not, whats even stranger is that you and others are suffering from dead pixels, i tought this was a thing of the past with oled screens but clearly im wrong.
I have 1 suggestion for you, put on your google chrome browser in your phone, a very dark gray (not black) picture and see if you can spot that pixel in that background and report back please, while viewing the picture, play with the brightness, put it manual on max manual on medium and manual on low, be sure to check it in a dark-ish environment.
Same same.
In a room with regular lights:
Can spot it on full or 6/8 contrast just because I know it's there and even than it is really hard to notice it.
When put it on medium it is more visible but I'm not so sure that in "regular" looking someone will see it unless he will look for it or by a mistake it will jump on his eyes.
When put it in lowest - it is very clear and shine.
In a dark room:
Can spot is all the time but:
On full or 6/8 contrast it is noticed but not shine. like a brighter gray.
On medium or the lowest contrast - it is very visible - clear and shine.
Was your S6 ever opened? ) Maybe you have a small piece of dust under the glass? Screen protector? Try to check if it's visible in direct sunlight with the screen off.
Sent from my SM-G920F using Tapatalk
pokr777 said:
Was your S6 ever opened? ) Maybe you have a small piece of dust under the glass? Screen protector? Try to check if it's visible in direct sunlight with the screen off.
Sent from my SM-G920F using Tapatalk
Click to expand...
Click to collapse
It wasn't open, it is brand new.
I have a glass screen protector - can something like dust cause this kind of an issue? I don't think so (bit don't know of course) as if so I would see it all the time + it wasn't like showing/glowing for millisecond when closing the screen.
Doesn't' it?
Never leave your battery die! This is a common mistake people make. Lithium ion batteries needs to be charged as often as possible never leave it die as it will deteriorate the battery.
That strange pixel will probably settle after some use. The pinkish colour on the screen seems like a lot of people have that problem. That would be the only reason I would send that back for warranty
Hi,
I think that it is indeed a dead pixel. However as your phone has such high resolution and pixel density, I think it is harder to see sometimes.
Regarding the future of this problem, I don't think it will affect you more than this. I've owned some devices with dead pixels and never ever they gave me problems (my good ol Nintendo DS had 2 haha, I've been playing it since 2006 IIRC). But if you want professional guidance, maybe it's a good idea to take the phone to a Samsung Technical Center or something like that and show them the dead pixel (or try), and also talk about the pinkish screen.
All the best,
~Lord
Sent from my SM-G920I using Tapatalk
Thanks for your help.
I went to the local Samsung store and it is indeed a dead pixel (or whatever) - They gave me a brand new device.
Regarding the battery, thanks for the information, I wasn't aware of it at all, I did leave it to die at first use as I was away, but anyway, even without knowing it, Today I charged it at around 30%
as usually I'm not waiting for it to die, but from now on I will give it more attention.
Thanks all.
I've decided to start a new thread to gain some focus on this issue.
It is common on the U11 according to some posts.
I've just noticed after the recent update, maybe it was there from the beginning, that this device has a lot of light bleed around the sides when using always-on feature. Some parts of the edges of the device has greater light bleed than other sections.
It's quite noticeable and adds more light to the room at night. If only the time was showing it would be perfect. This is what I thought was there before the upgrade. However I believe that any light bleeding is a hardware thing not a software thing.
This could be a reason why it drains the battery so much.
The light bleeding isn't noticeable during the day as far as I have checked.
Maybe I should return this device but not sure if HTC will agree.
globalgpj said:
I've decided to start a new thread to gain some focus on this issue.
It is common on the U11 according to some posts.
I've just noticed after the recent update, maybe it was there from the beginning, that this device has a lot of light bleed around the sides when using always-on feature. Some parts of the edges of the device has greater light bleed than other sections.
It's quite noticeable and adds more light to the room at night. If only the time was showing it would be perfect. This is what I thought was there before the upgrade. However I believe that any light bleeding is a hardware thing not a software thing.
This could be a reason why it drains the battery so much.
The light bleeding isn't noticeable during the day as far as I have checked.
Maybe I should return this device but not sure if HTC will agree.
Click to expand...
Click to collapse
According to some early buyer, U11+ shows the light bleeding only from the bottom right corner of the display.
Also it should be barely noticeable: if your unit has "lot of light bleed around the sides" maybe it has a faulty or not properly assembled display...or maybe you are exaggerating things!
Can you please show a picture of this issue?
In darkness, the light bleed is visible, and expected on an LCD because you can not light up just the pixels (the date and notification floating window) which you want to show on an LCD . The whole screen has to be lit up with minimal brightness.
In normal lighting, its not visible at all because the brightness on U11+ can go down quite a bit and blacks are blacker than I have seen on an LCD.
See attached image.
Not sure what's acceptable with light bleeding by HTC's standards or most mobile manufacturers.
globalgpj said:
See attached image.
Not sure what's acceptable with light bleeding by HTC's standards or most mobile manufacturers.
Click to expand...
Click to collapse
Ouch! That really looks bad.
I was eyeing this phone, and can't decide between it and the LG V30. Both seem to be a lottery with the displays unfortunately...
globalgpj said:
See attached image.
Not sure what's acceptable with light bleeding by HTC's standards or most mobile manufacturers.
Click to expand...
Click to collapse
Got my HTC u11 plus today and my screen has the same kind off light bleed.
It's only on the "smart display" though
Elvemoon said:
Got my HTC u11 plus today and my screen has the same kind off light bleed.
It's only on the "smart display" though
Click to expand...
Click to collapse
Can't believe I'm the first one to ask, but is it the UK or Asia model?
codrin.brustureanu said:
Can't believe I'm the first one to ask, but is it the UK or Asia model?
Click to expand...
Click to collapse
Asia model , its very minimal on my phone. Have to stand in a dark room to see the bleed in the right hand corner
Mine is direct from Taiwan.
Yes, the bleed is only noticeable using the always-on feature.
I could swear I didn't notice it before the recent update. But it's got to be a hardware thing.
LCD Panel + Backlight = visible light on black screen. No surprises here tbh lol
Galactus said:
LCD Panel + Backlight = visible light on black screen. No surprises here tbh lol
Click to expand...
Click to collapse
Exactly!! To all the HTC detractors making this a huge issue, show me an LCD screen which does not have it.
Here is another nugget: the non-uniform light bleed shown in the photo above is because of special algorithm followed by always on display software. If you just do a full screen black (use the Full Screen Test from play store), you will see a uniform backlighting, which is the best I have seen on an LCD. U11+ display has no defects in my opinion.
HTC should not have even tried AOD on an LCD screen.
Htc m9 and 10 didn't have that much
vegetaleb said:
Htc m9 and 10 didn't have that much
Click to expand...
Click to collapse
I have the HTC 10. The black on HTC U11+ is blacker than the black on HTC 10 i.e. the backlight is even lower on U11+ than 10. I tested using the Full Screen Test I mentioned above. I would like to mention again that non-uniform light bleed is only an issue with always-on-display, and not with the screen in general. And its the non-uniformity of backlight that makes it seem like an issue.
Thanks for all the feedback.
I'm very happy with the U11+.
I just selected the option to turn the always-on feature when I move the device, so it's very liveable.
HTC has always been my favourite manufacturer for the last 13+years. The HD2 one of the best years ago.
Ouch, this light bleed seems harsh. Although it should be expected given the screen's technology.
It's not a default. Devsk explained it well, I wouldn't worry it
Even my Moto X Pure LCD screen has bleed, but it is only visible in total darkness on a black screen. Doesn't bother me in the least.
PS Anyone who is curious can download the Backlight Bleed Test app from the Playstore to view how much bleed your particular LCD screen has.
People who think this is normal for LCD screens, let me stop you right there! The HTC U11+ has blacks nearly as black as LED screens, even at night. There was no light bleed when I received this device. I held it next to the S8 Plus, and both had almost the same black values. It's amazing.
After a week however, I suddenly had an extreme light bleed, 0,5cm around all edges, like some sort of weird snow theme. Luckily it faded within an hour. Now it's normal again, except for the down right corner. That's only noticable when the screen is black, and it shows the time. It's barely noticable though.
This incident led me to believe it's anything but normal. The seller told me it's alright to exchange my device for a new one, so I hope it's not an issue with all devices. :fingers-crossed:
You'd think it's an hardware issue, but what are the possibilties the software influenced the backlight? Any thoughts?
UPDATE:
Just had a software update, and the light bleed is gone now. Even in the down right corner. Is this a coincidence, or do you think it might have been a software problem?
Barendbakkelei said:
UPDATE:
Just had a software update, and the light bleed is gone now. Even in the down right corner. Is this a coincidence, or do you think it might have been a software problem?
Click to expand...
Click to collapse
What software update did you get ?
What's the version number?