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been searching for 10+ hours and no luck or solution.
i was on gummycharged ep1f/ep1h rom and everything was working fine until today.
i don't know what triggered it, but my phone just restarted and then lost all signal.
after searching and looking at phone info, i found first line under baseband version shows "unknown".
tried flashing to every possible roms out there using odin and it would not bring the phone back to life.
funny thing is i have no problem w/ 4glte service, which allows me to surf and download but no voice service.....
do i have no choice but to go to verizon for replacement phone?
thank you.
xc1097 said:
been searching for 10+ hours and no luck or solution.
i was on gummycharged ep1f/ep1h rom and everything was working fine until today.
i don't know what triggered it, but my phone just restarted and then lost all signal.
after searching and looking at phone info, i found first line under baseband version shows "unknown".
tried flashing to every possible roms out there using odin and it would not bring the phone back to life.
funny thing is i have no problem w/ 4glte service, which allows me to surf and download but no voice service.....
do i have no choice but to go to verizon for replacement phone?
thank you.
Click to expand...
Click to collapse
yeah I'd take it into them, sounds like some hardware got fried.. however I'd probably try to flash a froyo rom for whatever good it'd do, if they somehow can check baseband and it shows GB your warranty is void and they will not fix or replace it
blazing through on my VZ Droid Charge 4G
found this over in the Galaxy s 9000 forum (wc8 posted it)
Mine now works fine
so what was the cause - still no idea
so what did help - rebooting the phone couple of times without the sim inside
heads up !
worth a try and not my fault if something blows up...
Begin minor rant:
Isnt it sad that we (everyone including devs and XDA as well as casual helpers like me) have to put that final line in there so they dont get blamed/flamed if things get f'd up?
/rant
Had the same problem with my Fascinate. After a flash I lost all 3G and phone capabilities. What I did was reset my phone line with the esn of an old phone I had lying around. Go to this thread. It will show you what you need to do.http://forum.xda-developers.com/showthread.php?t=1051543. I took mine to Verizon, and also spent hours with tech support and, to no avail. This esn swap did the trick. Good luck.
did the stuff you were flashing include the radios? like this one?
http://forum.xda-developers.com/showthread.php?t=1172182
or this thread?
http://forum.xda-developers.com/showthread.php?t=1111486
yes, all the roms i flashed had full radio from ED1, ED2, EE4, EP1F
none worked....
i'll try to search and see if esn method works that someone mentioned above.
keeping my fingers crossed....
currently, phone is @ stock ee4 unrooted w/ no baseband for cdma radio.
if anyone else is having same problem, do not run esn swap!!!
it will cancel your unlimited data and there is no way to bring it back.
thank god i read it before i tried it....
phone still no go with unknown baseband.....
HELP?!?!? PLEASE?
xc1097 said:
if anyone else is having same problem, do not run esn swap!!!
it will cancel your unlimited data and there is no way to bring it back.
thank god i read it before i tried it....
phone still no go with unknown baseband.....
HELP?!?!? PLEASE?
Click to expand...
Click to collapse
i called Verizon and had them do it over the phone. In other words, they moved my line to a dummy ESN on their end and some random number to my phone and then switched it right back, all while my phone was off, so when my phone was turned back on it got re provisioned on their network, which fixed my 3G data issues......but i dont think this is the OP's solution. When i had that problem I had phone service, just intermittent or no 3g data is all
xc1097 said:
if anyone else is having same problem, do not run esn swap!!!
it will cancel your unlimited data and there is no way to bring it back.
thank god i read it before i tried it....
phone still no go with unknown baseband.....
HELP?!?!? PLEASE?
Click to expand...
Click to collapse
You won't lose your unlimited data unless you switch to an ESN that is not a smartphone. I have switched my line a couple times and still have unlimited.
Sent from my SCH-I510 using XDA App
well if you are stock ee4 unrooted I think you are golden. Take your phone to verizon and have them deal with it.
H3Dude said:
You won't lose your unlimited data unless you switch to an ESN that is not a smartphone. I have switched my line a couple times and still have unlimited.
Sent from my SCH-I510 using XDA App
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Click to collapse
I am not sure abotu this (not saying it is wrong but I never tried) I say take the 20 minutes on the phone with VZW and let them do it...
UPDATE
took it to verizon store twice, got sim cards replaced twice at two different locations.
still no go, rep recommended me to contact replacement center.
talk to tech for and hour trying to figure it out,
the tech announced that my cdma radio is fried.....
so i asked when i'll get the replacement and he said sometime on tuesday.
and i asked if i could use my really old LG non-smart phone for time being and he said i'll loose my unlimited data and moved to 2gb tiered data plan...
so i guess i'll be out of service until tuesday....
piizzadude said:
I am not sure abotu this (not saying it is wrong but I never tried) I say take the 20 minutes on the phone with VZW and let them do it...
Click to expand...
Click to collapse
its absolutely true...no problem if you go through VZW to do the swap
jamesnmandy said:
its absolutely true...no problem if you go through VZW to do the swap
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Click to collapse
Hey I believe ya, I am just in the better safe than sorry frame of mind when it comes to the unlimited data structure. It does make sense though since i did switch from the fascinate to the charge without losing it
they told me this will only work if you went from smart phone to another smart phone.
however, if you went to non smart phone and then smart phone, you'd lose your unlimited plan.
I'm surprised this couldn't be fixed with a software flash. I came from a Samsung Epic and this was a regular occurrence on at least one of the Gingerbread leaks. Happened to me at least once - used ODIN and reflashed the whole shebang (full TAR with modem) and got it back up and running.
i wish there was an easy fix like you said.
then i don't have to wait for them to send me replacement device and also saves me from hassle of reapplying invisible shield. the maximum protection kit is pain in the ass to apply.
i've flashed with every single rom+radio out there in many different order with both odin 1.3/1.7/1.8 and samsung pstlite.
i've also tried flashing radio only and still no luck.
What can I do to fox this issue? I have tried everything from creating a new APN, factory resetting it, doing the OTA update, up to changing the sim card entirely. All of my network settings are correct, and T-Mo's customer service acts like it's nothing wrong at all, because their stupid troubleshooting tricks are simple commands that an idiot could figure out.
The calls don't receive and won't send only when the 4G symbol is stuck on uploading data.
I have not downloaded any crazy apps or anything, so, that's ruled out. It's not rooted, s-on, stock everything.
Please help.
For how long has your phone been turned on? Is it your first day with the one s? Maybe you have a problem with your google account? Is play store downloading?
Sent from my HTC One S using XDA
This used to be a big issue with the Nexus One from HTC. I was afraid it would happen on this phone as well. I can say that it does seem to happen sometimes on my HOS but only when I have limited signal on 4G. I usually either reboot the phone or put it into airplane mode then back when I notice it happening.
Same issues.. very very annoying.
Sent from my HTC VLE_U using XDA
I figured out that it was the phone itself. T-Mobile denied it was their network causing the issue, and they may have been right. HTC has been aware of this issue and are working to push out one their slow ass OTA updates with the fix. <<<that coming from an HTCdev employee.
I got the buyer's remorse and swapped it out within 14 days and the new one has no issue whatsoever. I'm pretty sure warranty will work if you don't want to wait on the fix.
I am having a weird issue with my Galaxy Nexus. Let me first say that it is entirely stock . I bought it the day after it was released and have loved it except for this issue.
I can be driving in the car with Spotify running playing music or at home just checking emails and all of a sudden it will just act like it is switching from 4G to 3G but it seems to get stuck. While this is happening no data being sent or received. It has bars but they are just grayed out. I went to Verizon and they said that it was something that happens with a lot of phones. I had never heard of this happening before and I just thought and still think that this chick was full of it. She said the way to fix it was to change the phone to airplane mode on then off and it would fix the issue faster then waiting on it. I told her I didn't get it because my friend bought a Galaxy Nexus the first day it came out and this never happens to him, also fully stock. Also I can be right next to him and he has 4 bars of 4G and I have 2 bars for 4G or even worse I will have like 2 bars of 3G. Also my friend has never had these issues.
So after all of this I ask VZW what the next move would be and she said I would have to do a factory reset and try another SIM card before being able to get a warranty replacement. I am wanting to know if anyone else has seen this or what others might think is the issue. I think it has something to do with the antennas for 4G/3G possibly being bad or faulty or something. I don't care about doing a factory reset but I know that is VZW bonk excuse to try before giving me a new phone.
Data drops have been quite the issue with the VZW Gnex. Factory reset or a sim card won't help. Just do what you have to do to get a replacement.
lowandbehold said:
Data drops have been quite the issue with the VZW Gnex. Factory reset or a sim card won't help. Just do what you have to do to get a replacement.
Click to expand...
Click to collapse
That is what I was kinda thinking. Just haven't had a free chance to make sure I have everything backed up and then do the wipe and get the new phone. I will see if I just tell em i did the reset that it didn't work and they can give me a new one. Rather just get the new one and possibly root it. Well thank for the input.
It's an H950 from the $250 ebay deal. I am on ATT service and the phone worked fine at H95010d
I contacted ATT customer service and had them pushed OTA software update to me. The first agent pushed H95011x to me, and things went wrong since then.
The phone cannot read the sim card (but no missing sim notice), baseband shown as unknown, if I press the "status" under the "about phone" page, the screen will flash black then go back to the about phone page.
Then I tried a factory reset. The phone started normal as if everything was fine, it just works on the first boot after the reset. But once I restart the phone, it went back to the same situation as above. I tried many times and the whole process is highly repeatable.
After that, I contacted ATT again, had the H95011z pushed to me, and it did not change the problem. Replacing sim card does not help, either.
Then I tried to get to those recovery methods on the forum, including installing the LGE mobile device drivers. But then under download mode, the phone (LGE Android MTP device) is shown as "this device cannot start (code 10)". Thus I was not able to perform fix with the tools.
I am kinds of stuck in the middle. Any help and/or suggestions would be appreciated. Thanks!
neeviour said:
It's an H950 from the $250 ebay deal. I am on ATT service and the phone worked fine at H95010d
I contacted ATT customer service and had them pushed OTA software update to me. The first agent pushed H95011x to me, and things went wrong since then.
The phone cannot read the sim card (but no missing sim notice), baseband shown as unknown, if I press the "status" under the "about phone" page, the screen will flash black then go back to the about phone page.
Then I tried a factory reset. The phone started normal as if everything was fine, it just works on the first boot after the reset. But once I restart the phone, it went back to the same situation as above. I tried many times and the whole process is highly repeatable.
After that, I contacted ATT again, had the H95011z pushed to me, and it did not change the problem. Replacing sim card does not help, either.
Then I tried to get to those recovery methods on the forum, including installing the LGE mobile device drivers. But then under download mode, the phone (LGE Android MTP device) is shown as "this device cannot start (code 10)". Thus I was not able to perform fix with the tools.
I am kinds of stuck in the middle. Any help and/or suggestions would be appreciated. Thanks!
Click to expand...
Click to collapse
I am having exactly the same problem. I also replaced the SIM card, but instead of trying the 11z version I tried the rooted 11x version without any change.
As you wrote, a factory reset will restore the ability to make calls until the first reboot. For data, there is no APN listed. Manually inputing the APN info will cause data to work perfectly, but all APN data is lost/missing again on reboot.
icherub said:
I am having exactly the same problem. I also replaced the SIM card, but instead of trying the 11z version I tried the rooted 11x version without any change.
As you wrote, a factory reset will restore the ability to make calls until the first reboot. For data, there is no APN listed. Manually inputing the APN info will cause data to work perfectly, but all APN data is lost/missing again on reboot.
Click to expand...
Click to collapse
I've sent the phone back for an exchange, and the new one is coming tomorrow. Just noticed your reply.
So there is no fix for this? Or is there a problem with the ATT OTA update we should be aware of?
neeviour said:
I've sent the phone back for an exchange, and the new one is coming tomorrow. Just noticed your reply.
So there is no fix for this? Or is there a problem with the ATT OTA update we should be aware of?
Click to expand...
Click to collapse
This may not be a widespread issue, so there might've been an issue particularly with your Flex (maybe corrupt file?). I've used 11x/z without encountering this.
Ace42 said:
This may not be a widespread issue, so there might've been an issue particularly with your Flex (maybe corrupt file?). I've used 11x/z without encountering this.
Click to expand...
Click to collapse
Feels nervous when finding others had the same issue.
Just want to make sure if there's anything i should know of before dealing with the new unit coming tomorrow.
quick report:
Received the exchange. Seems new as the last one but does not contain the ATT sim as the last one did.
Tried update with date changing, for like 20 times no luck. Chatted ATT service to push the two updates (11x and 11z) in, one after another. Gone through the process without problem, and seems working fine now.
So, it may be device dependent or case specific. Thank you for your input.
I also had to send mine back. It's sitting on my front step now. The strange thing is that the email telling me the phone was being sent back only listed a speaker problem, which I did not have and never mentioned. We'll see.
neeviour said:
quick report:
Received the exchange. Seems new as the last one but does not contain the ATT sim as the last one did.
Tried update with date changing, for like 20 times no luck. Chatted ATT service to push the two updates (11x and 11z) in, one after another. Gone through the process without problem, and seems working fine now.
So, it may be device dependent or case specific. Thank you for your input.
Click to expand...
Click to collapse
Are you an AT&T customer? I can not get the update to come OTA, whether with an ATT valid SIM or a different SIM. I also tried calling and because I have a business ATT line, I got business support and the lady was clueless about pushing the update to my phone from her end.
hamzer11 said:
Are you an AT&T customer? I can not get the update to come OTA, whether with an ATT valid SIM or a different SIM. I also tried calling and because I have a business ATT line, I got business support and the lady was clueless about pushing the update to my phone from her end.
Click to expand...
Click to collapse
What time of day are you calling? I found calling during east coast business hours got me the right people. Ask the agent if they can do a google search from their computer, when/if they say yes ask them to search for H95011x or H95011z. The first or second result should be the AT&T page that explains the update, once my rep had that info things went MUCH better. (I just noticed for me the first result is my post on this forum LOL)
I got my Flex 2 back and LG did nothing to fix it. The repair said "fixed speaker". I never said anything about a speaker. After a couple frustrated calls I had to send it a second time. The second time, it was returned "no problem found". The phone is unusable as it can only be used after a reset and before a reboot or power off. More fun with LG later today. Ultimately, though, the reps don't give a crap; I couldn't even get the last rep to increase shipping speed, even though they failed to repair it the first time.
About 3 days ago my phone started dropping in connection massively as it goes from LTE to 3G to 1x. It has only gotten worse and no matter what I've tried I haven't found a fix. This started randomly when using a custom rom (resurrection remix) and it hasn't returned to normal since. Reverting back to stock hasn't fixed it either. Its gotten so bad to the point that every 30 minutes or so I lose service and have to wait around 5 to 10 minutes to get it back. Before I had even unlocked my bootloader this had never happened and I've owned this phone for almost a year. I haven't moved either and I doubt its the sim card.
My stock rom that I use is RETUS and is most recent
Model Number - XT1955-5
most fixes that I've seen on the forums haven't helped and the only other person I've seen with the same issue I have had to replace their phone.
EDIT: I've updated to a newer version stock rom that was uploaded 3 days ago, and still no fix. My IMEI isn't 0, and resetting any settings doesn't help. If I factory reset from the settings menu my phone won't startup so I reset through fastboot. I really doubt its on Verizon's end as my sister's phone, which is the same one I have, works perfectly fine. My only suspicion is that somehow custom roms broke it, but that doesn't make since to me at least.
EDIT 2: well after everything I've tried nothing has worked and i'm just going to deal with it. I could never truly find the reason as to why it isn't working, but I'm going to just blame hardware. I'm sad I couldn't fix this phone but it is what it is. At this point I've moved back to the custom rom I was using prior and happy.
Malfrosty said:
About 3 days ago my phone started dropping in connection massively as it goes from LTE to 3G to 1x. It has only gotten worse and no matter what I've tried I haven't found a fix. This started randomly when using a custom rom (resurrection remix) and it hasn't returned to normal since. Reverting back to stock hasn't fixed it either. Its gotten so bad to the point that every 30 minutes or so I lose service and have to wait around 5 to 10 minutes to get it back. Before I had even unlocked my bootloader this had never happened and I've owned this phone for almost a year. I haven't moved either and I doubt its the sim card.
My stock rom that I use is RETUS and is most recent
Model Number - XT1955-5
most fixes that I've seen on the forums haven't helped and the only other person I've seen with the same issue I have had to replace their phone.
Click to expand...
Click to collapse
Try the latest q retus
roadkill42 said:
Try the latest q retus
Click to expand...
Click to collapse
I'm already on the latest q retus and to no avail
Malfrosty said:
I'm already on the latest q retus and to no avail
Click to expand...
Click to collapse
What carrier u on?
roadkill42 said:
What carrier u on?
Click to expand...
Click to collapse
Verizon
Malfrosty said:
Verizon
Click to expand...
Click to collapse
U need the Verizon firmware and maybe take trip to Verizon might have bad sim card
---------- Post added at 11:30 PM ---------- Previous post was at 11:28 PM ----------
roadkill42 said:
U need the Verizon firmware and maybe take trip to Verizon might have bad sim card
Click to expand...
Click to collapse
https://mirrors.lolinet.com/firmware/moto/ocean/official/VZW/
roadkill42 said:
U need the Verizon firmware and maybe take trip to Verizon might have bad sim card
---------- Post added at 11:30 PM ---------- Previous post was at 11:28 PM ----------
https://mirrors.lolinet.com/firmware/moto/ocean/official/VZW/
Click to expand...
Click to collapse
I'll try it yet even though I use Verizon I didn't get my phone from them I got mine unlocked, but its worth a shot
Malfrosty said:
I'll try it yet even though I use Verizon I didn't get my phone from them I got mine unlocked, but its worth a shot
Click to expand...
Click to collapse
Flash just the modem not the hole thing
roadkill42 said:
Flash just the modem not the hole thing
Click to expand...
Click to collapse
well after about 30 minutes of waiting to see what would happen here are the results.
The phone mainly stayed on 3G and could never find LTE even when I forced it.
It would sometimes drop to 1x but other than that nothing has changed. For now I'm going back to the modem that came with this stock, as that one gave me LTE.
EDIT: after restarting my data and phone, LTE showed up! Going to be trying to use it. I'll know if it continues the way its been acting.
Malfrosty said:
well after about 30 minutes of waiting to see what would happen here are the results.
The phone mainly stayed on 3G and could never find LTE even when I forced it.
It would sometimes drop to 1x but other than that nothing has changed. For now I'm going back to the modem that came with this stock, as that one gave me LTE.
EDIT: after restarting my data and phone, LTE showed up! Going to be trying to use it. I'll know if it continues the way its been acting.
Click to expand...
Click to collapse
Well it was short lived about an hour after I edited that post sure enough it hit the bucket dropped to 3G lost service and after reboot lte wasn't working. Typing this with WiFi as it's the only consistent thing. Back to square one now.
Malfrosty said:
Well it was short lived about an hour after I edited that post sure enough it hit the bucket dropped to 3G lost service and after reboot lte wasn't working. Typing this with WiFi as it's the only consistent thing. Back to square one now.
Click to expand...
Click to collapse
Try ejecting the sim blow in side dry blow and clean contacts on sim card
roadkill42 said:
Try ejecting the sim blow in side dry blow and clean contacts on sim card
Click to expand...
Click to collapse
after this still nothing has changed, I will note that restarting and powering off happens a lot quicker without the sim card, but with it it takes around 7 seconds compared to a normal 1 to 2. As of now its still the same issue of inconsistency.
Darn were u at in the states
roadkill42 said:
Darn were u at in the states
Click to expand...
Click to collapse
In Georgia, but my area has very good coverage, What I've done now is decided to relock the bootloader. It sounds dumb but all of this has started after I unlocked it. My final thoughts on it is Verizon might just be throttling me hardcore and I've gone crazy. If I can't fix it then I'm going to just deal with it until I get a new one.
Malfrosty said:
In Georgia, but my area has very good coverage, What I've done now is decided to relock the bootloader. It sounds dumb but all of this has started after I unlocked it. My final thoughts on it is Verizon might just be throttling me hardcore and I've gone crazy. If I can't fix it then I'm going to just deal with it until I get a new one.
Click to expand...
Click to collapse
Try this app u can change the perferd network I use it helped me out on some these back road in north tn
roadkill42 said:
Try this app u can change the perferd network I use it helped me out on some these back road in north tn
Click to expand...
Click to collapse
nothings worked, reason why i didnt respond for a while is that I tried some fixes without saying and still nothing. Decided to give up and deal with this trashy data.
Malfrosty said:
nothings worked, reason why i didnt respond for a while is that I tried some fixes without saying and still nothing. Decided to give up and deal with this trashy data.
Click to expand...
Click to collapse
Also some times putting In new sim card will take care of it
roadkill42 said:
Also some times putting In new sim card will take care of it
Click to expand...
Click to collapse
It might be it but I haven't had the chance to test it. As of know i'm back on resurrection remix as I decided I couldn't fix it, but the only notable thing I've noticed is that whenever things get horrible with the connection it drops from "Verizon" to "31000" not sure if that is even relevant.
Malfrosty said:
It might be it but I haven't had the chance to test it. As of know i'm back on resurrection remix as I decided I couldn't fix it, but the only notable thing I've noticed is that whenever things get horrible with the connection it drops from "Verizon" to "31000" not sure if that is even relevant.
Click to expand...
Click to collapse
Apn settings maby not quite right