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First off, great forum. Been a reader and fan for some time now.
Little question for you all. Looking at the inclosed jpegs, did anyone had this problem with their Polaris camera? I'm wondering if I broke mine, or maybe this is due to flashing a cooked ROM?
Hope you all can shed some light on my problem.
Look at the eClub
Hey Jeat!
Look at the htc eClub, there is a fix for the camera.
I hope that this could fix ur prob.
Frank
Thanks for the tip. Tried it, but that did'nt fix it.
I don't think it had anything to do with the quality of the pictures, but more with a constant overlighting.
No one else had this before?
Take a look at the brightness settings, and the advanced settings -- if you're not clear on how to access these settings, it's in the manual -- maybe you've accidentally changed something in there...
I got exactly the same problem here.
From one day to another suddenly my camera is like that...and i already checked every setting if it might have any influence on the pictures...I couldn't fix it.
Now I'm thinking of sending my orbit 2 back to o2... :/
I had this problem too. All of my pictures were like the one you mentioned. I have tried everything to solve this big problem, without success. After a couple of weeks the camera doesn't work anymore, because of the "Cannot initialize" error. This error is caused by a hardware fault, therefor I have to send the phone back to the factory.
I got exactly the same problem!
Have it with the original ROM and with the udK Diamond ROM, so I really think it's the camera itself.
Too bad we have to send the phone back
Does anybody fix the problem?
if you say its overlighting.. how is it in dark? or how is it in daylight?
Have you tried the finger over the lens and switch off trick to see if it makes any difference?
There are various fixes mentioned but they dont seem to do much. If a hard reset or a radio flash doesnt sort it then its got to be a hardware issue in which case its back to the factory.
Looks like I'm struck with the same problem...
Gonna contact HTC...
(yes I know, this is an old topic.. but problem does still excist)
same problem here..
does anyone know if it is hardware or software issue? i have changed the rom and radio so many times with results. still getting "camera load error", but.. the secondary camera stills works, but with that overlight effect.
im starting to hate my cruise. my old Elfin worked without any problem at all, and i sold it so i could by this crap.
this sucks!
try update your radio to a higher one that may help
I've noticed, particularly on lower brightness (which I do often for battery life reasons) I get a wavy/rolling line that is very visible (see YouTube link below).
Anyone else seeing this or could it be a bad display? Unfortunately, it's very noticeable to me. I came from a Vibrant so I don't think its sensitivity to pentile.
https://www.youtube.com/watch?v=X7HrFRcVNVA&feature=youtube_gdata_player
Sent from my HTC One S using Tapatalk 2.
I think I have a better way to describe this. It seems like a refresh rate issue.
Sent from my HTC One S using Tapatalk 2.
I get this on my Vibrant occasionally, more often if I'm using a non-OEM battery (obviously not your problem), but I'm convinced it's the digitizer dying. Turn it in now for a replacement before you get stuck with a refurb later.
Swyped, not typed, from my Digital Brick
Thanks for the info. Was thinking I was just nuts after no one had replied for a while. Definitely noticeable enough it hurts my eyes after a while. I'll get it replaced tomorrow or Saturday and hopefully that resolves my issue. Otherwise, loving it!
Sent from my HTC One S using Tapatalk 2.
An update in case anyone ends up at this thread because they are having similar issues. It appears this was just a bad display on the phone as I got a replacement and thus far I haven't seen any display issues at all.
had someone exchange their phone with me today for the exact same issue.
unless that was you....ha.
I think that was me.
I came in around 4pm and you were talking to me about yours being a dev phone.
My S have the same problem
DigitalMonk said:
I think that was me.
I came in around 4pm and you were talking to me about yours being a dev phone.
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Click to collapse
I have the same issue with my phone, just unboxed it. I don't have a T-Mobile store in my town, just a stand at the mall, how do I get them to look at this long enough to notice it?
Well, suhailtheboss may be able to answer this better then I since he works at the T-Mobile store I bought mine from...
But, mine was most obvious on greys so I just brought up the grey battery usage graph full screen and they could all see what I was talking about as it was very obvious.
No issues getting it swapped out at all after showing them that and the replacement one has not yet displayed any issues like this.
J_Bot said:
I have the same issue with my phone, just unboxed it. I don't have a T-Mobile store in my town, just a stand at the mall, how do I get them to look at this long enough to notice it?
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Your best bet is to be able to replicate the issue quickly for the rep, then they should have no issue exchanging it for you.
When I go to work on Thursday I will put a post on our internal site that states this issue, so that it's documented in our system for other all employees to be able to see. As of today this issue was not in the database.
DigitalMonk came in, was very articulate about the problem, and could easily replicate the issue. If he came in and vaguely described the issue without being able to replicate it, most likely we would have not exchanged the phone for him.
(Unfortunately most people who try to exchange phones do so because of user error, assuming that it's the phones fault and not their own. Because of this it is sometimes more difficult to filter the legit exchanges from the unnecessary ones)
Good Luck!
suhailtheboss said:
Your best bet is to be able to replicate the issue quickly for the rep, then they should have no issue exchanging it for you.
When I go to work on Thursday I will put a post on our internal site that states this issue, so that it's documented in our system for other all employees to be able to see. As of today this issue was not in the database.
DigitalMonk came in, was very articulate about the problem, and could easily replicate the issue. If he came in and vaguely described the issue without being able to replicate it, most likely we would have not exchanged the phone for him.
(Unfortunately most people who try to exchange phones do so because of user error, assuming that it's the phones fault and not their own. Because of this it is sometimes more difficult to filter the legit exchanges from the unnecessary ones)
Good Luck!
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Click to collapse
Thanks, I appreciate that. I "tested" my screen on my non-techy roommate and they can see the flicker also...so we will see.
Sounds exactly like what I encountered with my phone. It was obvious to a couple of non-techy co-workers. Zero problems so far with the replacement.
Sent from my HTC One S
suhailtheboss said:
Your best bet is to be able to replicate the issue quickly for the rep, then they should have no issue exchanging it for you.
When I go to work on Thursday I will put a post on our internal site that states this issue, so that it's documented in our system for other all employees to be able to see. As of today this issue was not in the database.
DigitalMonk came in, was very articulate about the problem, and could easily replicate the issue. If he came in and vaguely described the issue without being able to replicate it, most likely we would have not exchanged the phone for him.
(Unfortunately most people who try to exchange phones do so because of user error, assuming that it's the phones fault and not their own. Because of this it is sometimes more difficult to filter the legit exchanges from the unnecessary ones)
Good Luck!
Click to expand...
Click to collapse
Be on the look out... After unlocking / flashing / rooting (not exactly sure when, in the middle of this process, I noticed this), my phone began a flickering in a very different manner.
The entire screen would flicker into a variably brief, yellow tint. First noticed it when using the notification bar.
I hoped it was soft, and not hard, issue -- so I immediately rebooted after seeing it a handful of times in near rapid succession, and haven't seen it since. I'm curious to hear whether this has happened to anyone else, and if so, whether their phone has been modified in any way.
majalo said:
Be on the look out... After unlocking / flashing / rooting (not exactly sure when, in the middle of this process, I noticed this), my phone began a flickering in a very different manner.
The entire screen would flicker into a variably brief, yellow tint. First noticed it when using the notification bar.
I hoped it was soft, and not hard, issue -- so I immediately rebooted after seeing it a handful of times in near rapid succession, and haven't seen it since. I'm curious to hear whether this has happened to anyone else, and if so, whether their phone has been modified in any way.
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Click to collapse
Mine is not modified. I am sending back mine today to get it fixed/exchanged.
Just returned one for the blinking, now i am seeing this error! My local tmobile is going to hate me by the time im done. LOL
My first One S with wavy/rolling lines as described in first post was approved as DOA.
I have now a new One S and it don't have the same problem
Hello, i'm from Colombia and my english is not that good.
But i'll try.
27th Dec 2012 i bough and HTC One X at&t from Amazon, got delivered by Jan12 Saturday 2013 about 15:00 hours, retrieved, unboxing bla bla bla, i was testing the device, i came with ICS 4.0.4, Sense 4 and RUU 2.20, everything was working fine, data, wifi, screen, sound, but, when i was about to try the LED Flash of the Camera (to find out if it has AF Assist Lamp, witch it hasn't) i found a very weird artifact
This is it, i took 2 photos to a paper on a tablet.
The left one <-- was taken with LED Flash On (NOT AUTO, ON) and the right one --> was taken with it off (OFF, NOT AUTO)
This is so frustrating, practically there is no way to take photos with flash, is not a hardware issue (i think cuz when i record a video and take a photo while recording with LED LIGHT ON, the photo is fine, there is no such artifact), another way was changing the auto whitebalance to fluorescent and the photo becomes a little decent, and i thoght that i can handlet it, but no, when on Instagram, Facebook Cam, Cymera, etc. There is no sense Cam interface to take Photos while recording a video, neither the auto white balance option to get rigde of the "sephie like effect" so, i decided to change the ROM just to try:
Tried Vyper XL 3.0 and 2.4 and was the same ****, so i decided to reflash the device back to stock with and RUU 2.20, right now it has OEM ROM with Bootloader relocked and no root. and is in the same that was when i got it.
So, the Q are:
Is there another person who has experience the same issue?
Is there a way to fix it? Since i think it is a software problem, maybe yes maybe not.
Thanks.
I was thinking about sending back to LA for Warranty but... It will cost me $74 and a month of waiting.
i searched on Google and here but found nothing.
UP (?)
I don't think there is anything to "fix" here, and the camera is basically working as intended. It looks like just a matter of taking a picture of a completely white frame combined with the flash, which is throwing off the white balance. I'm sure there a plenty of other color/light combinations that will similarly result in odd white balance results. Its just a computer algorithm that is trying to interpret the lighting conditions and guess the "best" white balance, and its not going to be correct all the time.
You've already found the workaround, which is to either turn off the flash, or change the white balance manually. Or you might be able to fix the color after the fact with the built-in editing feature or 3rd party apps. I certainly wouldn't suggest warranty service, and don't think it will fix the problem anyway.
Flash isn't recommended for macro/close range shots, anyway. You get unsightly reflections like the one in your example. Even aside from the "sepia" tone, your second (no flash) example just plain looks better in every way. So why even use the flash, unless you for some reason have a need to regularly take photos of documents in low light, requiring a flash?
redpoint73 said:
I don't think there is anything to "fix" here, and the camera is basically working as intended.
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Click to collapse
Wtf? xd
I have also a Infuse 4G, 8 Mpx too, LED Flash, and the results with the Flash on, no matter if it's needed or not, are as it should be.
But this? here are two more examples, and i just took about 50 pictures, all with the LED On, and the sephie tone is everywhere, from a bathroom with zero light to outside, with sunlight, and even blocking the LED light with the finger.
This is so frustrating. I hope that is there a fix .
Another factor may be that the white balance by default is significantly "over-saturated", presumably by HTC to make colors more vivid and "pop" more. This could be why you are seeing this effect on this phone, when you don't on other phones or digital cameras.
But the latest photos you posted look pretty funky. Also, I've also tried to duplicate the effect by taking a picture of a printed page, and can't get the sepia tint. In fact, my photos actually look more white with the flash (more of a yellowish tint with flash off). These factors make me re-think my previous statement that it is working the way its supposed to.
Does the yellowish tint happen with subjects farther away too? Such as taking a picture of a person or landscape?
Defect with the camera? Maybe.
A "fix" aside from repair or exchange? Doubtful. The fact this issue persists across multiple ROMs suggests it may be a hardware problem.
redpoint73 said:
Does the yellowish tint happen with subjects farther away too? Such as taking a picture of a person or landscape?
Yes, no matter what, if the flash is On, the "sephia like effect" persist
Defect with the camera? Maybe.
A "fix" aside from repair or exchange? Doubtful. The fact this issue persists across multiple ROMs suggests it may be a hardware problem.
I have tried Viper XL 2.4 and 3.0 but not with CM 10 or AOSP ROMs.
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Click to collapse
:V
Negruka said:
I have tried Viper XL 2.4 and 3.0 but not with CM 10 or AOSP ROMs.
Click to expand...
Click to collapse
Couldn't hurt to try a AOSP-based ROM. ViperXL uses a different camera from stock 2.20 firmware, although its a newer version of the Sense camera.
Hi Guys,
Just got my phone replaced because the screen was sometimes unresponsive when layed flat on a surface.
Now I got a problem with the rear facing camera. When I open the camera app the auto focus doesn't always work. As result I get very blurry photo's
I made a short video to show you guys the problem:
Can you guys tell me if this could be a hardware or software problem. I performed a hard reset and reboot but the problem still occurs from time to time.
Ps. I didnt drop my phone and I removed the plastic of the camera lens and led flash, so that cant be the problem.
Since the problem cant be solved with a hard reset, I guess it's a hardware problem. So I contacted my carrier and I will get a new phone. Hopefully this time a phone without problems/bugs.
I will keep you guys updated.
I have that problem too, shaking the phone unlock the focus. It seems to be hardware problem, using the manual focus in pro mode change nothing, only way to fix it for me is wait like 30 to 60s or shake the phone.
I try to get a replacement but obviously, it works perfectly the two times they check :silly:
I had the same problem in the store like you. When I wanted to show the problem to a shop assistant, the camera worked perfectly :silly:
But (thankfully) they believed me and one of these days I will get a replacement because they didnt had any in stock to give me right away.
Maybe you can show them the video on YouTube and tell them that there are more people with the same problem?
I think I will keep it like this for now, and I will ask for a replacement just before the warranty end, so I will have a new phone ^^ I'm used to it now, if it bug, I just shake it and all is fine.
Yeah that would be great. Only I'm afraid that here in the Netherlands the phone will be send to get repaired instead of getting replaced. Only in the first two months i can get it replaced, at least that is what the T-mobile shop assistant said to me.
One of my friend has the same issue. She figured out that she "just" needs to hit the phone on its front top left corner (not hard) and it suddenly works.
yeah thnx, that works most of the time. Still I would bring it back to get it repaired or get a replacement. Yesterday for example, I wanted to take a picture of a fast bike passing through but I ended up with a blurry picture. That shouldnt had happened and I dont want it to happen again.
Still thanks for the tip.
i have the same problem.. the camera take too long to focus or does not focus at all, i need to shake the phone.. i called tmobile and they will give me a replacement.
root the phone then add this to build.prop to fix it
ro.ril.sensor.sleep.control=0
aloric said:
root the phone then add this to build.prop to fix it
ro.ril.sensor.sleep.control=0
Click to expand...
Click to collapse
Where do I add that line in the build prop?
I have almost the same problem. Only facing this issue on third party camera apps like Snapchat or Facebook messenger, besides that it works fine. No problems on stock (yet).
Similar Issue
I went hiking one day back at the end of May, and inadvertently left my S6 in the car, which of course, got very hot during the day. After getting back to my car almost 9 hours later, my phone was almost too hot to even touch. I promptly removed the slim case that was on it, and held it up to the A/C (not ice cold, was trying to avoid condensation).
Ever since then, when going into 3rd party apps (most notably Snapchat, and sometimes even the stock camera app) the auto-focus motor seems to get stuck.
The easiest fix for me so far seems to be shaking my phone up and down rapidly 1-2 times. Upon doing this, I can hear a faint *click* and the focus works as normal.
This is very obnoxious as I've missed many shots due to having to do this (and sometimes it doesn't always work). Hard reset has done nothing, so I'm assuming maybe something in the camera got damaged due to excessive heat.
***Edit: After talking to my insurance provider (Squaretrade), they told me that this was still under manufacturer warranty, and to go through my carrier. After taking the phone to Verizon, it was discovered that the water-damage indicator had the slightest bit of red/pink on it, deeming it "water damaged". I later checked this myself at home and there definitely was some red on the strip.
Contacted Squaretrade again, informing them of the new situation, and they advised they would send a refund for the phone (since it was from eBay).
Hopefully the new phone will not have this issue!
Hi guys ..
I was suffering from the same problem .
The problem is the focus of the camera in galaxy s6 just like the Video, .
The solution is:
delete this line : ro.ril.sensor.sleep.control = 0
from ( build.prop )
you can find it in : system/build.prop
Using this program with root access : (Root Browser)
*i can not insert the link because i am a new user here .
after you click on build.prop chose (RB Text Editor)
note : (i am arabic man so my english is not good )
Anyone managed to fix this issue with the method above?
Yup..This is still common.. How does one fix without root?
Solution not working for me I did non fount the line ro.ril.sensor.sleep.control = 0 in my build.prop.. i tried to add the line but nothing changed problem still remains
I had the same camera issue. I took my phone to Samsung and they replaced the camera module.
Now it works perfectly.
Saludos ?
I can't go to Samsung, i have knox counter altered..no warranty for me
yourlifeupdated said:
I can't go to Samsung, i have knox counter altered..no warranty for me
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Click to collapse
So what? I have that to, went to an official Samsung Store and they (tried) to fix it
Having the problem myself btw, but if i aim the sensor to the ground en go back up its fixed, not so big problem. Only when selling the phone i want it fixed so its worth more...
Hi, I have a p7p. I've got the animations turned off. I'm NOT using the smooth display. When I do use the smooth display this issue seems to go away. Perhaps it's because my eye doesn't perceive the flash at the higher frequency. The flash most often seems to occur when I'm typing on the Gboard. It's like a glitch ⅓ of the way do the screen and is just a line that flashes across the entire width of the screen. Is there some way to test this? I see mention of "display checker" apps on this forum sometimes.
I am wondering if I have to RMA the phone. The flash is just a line and is for a split second, but I don't like it having paid $1000 for this phone. I don't want it to get worse after the phone is out of warranty. That's what really bugs me. If I let this go and it grows into a screen failure or something I'll be kicking myself in the butt if it fails after the warranty is expired. What even is the warranty on these phones?! I have the 512GB storage version from Google
The standard warranty is 1 year; this may be dependent on your locale.
I have yet to understand why people tend to take to the Internet to complain about problems with a device that they can get fixed for free. Not flaming anyone here, but if you're worried about the longevity of your device and whether a problem may get worse in the future, why wouldn't you just take advantage of the warranty you have?
V0latyle said:
The standard warranty is 1 year; this may be dependent on your locale.
I have yet to understand why people tend to take to the Internet to complain about problems with a device that they can get fixed for free. Not flaming anyone here, but if you're worried about the longevity of your device and whether a problem may get worse in the future, why wouldn't you just take advantage of the warranty you have?
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Click to collapse
Not complaining. Asking if anyone else has it. Sometimes these things are known hardware issues and if it was i have no problem starting a RMA. I was just seeing if anyone else experienced this.
Schroeder09 said:
Not complaining. Asking if anyone else has it. Sometimes these things are known hardware issues and if it was i have no problem starting a RMA. I was just seeing if anyone else experienced this.
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Click to collapse
It most likely is a hardware issue. If it's not happening in a specific app, and you don't have any of the display debug options enabled in Developer Options, it's probably a GPU issue.
Thanks for the help.
try disabling animation, in case it's glitching
what i notice is this phone has that animation during app switching, and other thing, which on some ocassion, doesnt really suit my taste for visual stuff, bit awkward for the eye.
otonieru said:
try disabling animation, in case it's glitching
what i notice is this phone has that animation during app switching, and other thing, which on some ocassion, doesnt really suit my taste for visual stuff, bit awkward for the eye.
Click to expand...
Click to collapse
I have animations off. I thought you hat might be part of the issue too and is why I mentioned it. With animations off a large app icon (for whatever is being switched from) momentarily pops up on the screen.
Schroeder09 said:
I have animations off. I thought you hat might be part of the issue too and is why I mentioned it. With animations off a large app icon (for whatever is being switched from) momentarily pops up on the screen.
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Click to collapse
in my case, it was first app in app drawer (the app doesnt need to be running for it to happen) that will pop up during animation. I think this might be launcher bugs as well.
i stop seeing it after switching to nova btw
Should Google be repairing or replacing for this? I was hoping they'd just swap me a new phone. I don't want em tearing this apart and giving it back to me. What have they been doing for everyone else?
Dude you may have a lemon. In all my years on XDA, I have never seen someone start this many threads for a single phone.
schmeggy929 said:
Dude you may have a lemon. In all my years on XDA, I have never seen someone start this many threads for a single phone.
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Click to collapse
One thread? I've started one thread for suspected hardware issue.