I recently bought a galaxy s6 and i tried to see if i have new software updates but when i wanted to check i got this message: "The operating system on your device has been modified in an unauthorised way.Try downloading software updates using Smart Switch on your pc or visit a customer service centre".
I also have preinstalled an app called supersu , which i discovered it is for rooting or smth like that. So i looked up and now i know that the System status is Custom instead of Official. Does that mean that my s6 came rooted from the factory. Can i unroot it and still have my waranty? Please help .
XDA Visitor said:
I recently bought a galaxy s6 and i tried to see if i have new software updates but when i wanted to check i got this message: "The operating system on your device has been modified in an unauthorised way.Try downloading software updates using Smart Switch on your pc or visit a customer service centre".
I also have preinstalled an app called supersu , which i discovered it is for rooting or smth like that. So i looked up and now i know that the System status is Custom instead of Official. Does that mean that my s6 came rooted from the factory. Can i unroot it and still have my waranty? Please help .
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Hello, thanks for using XDA assist!
First, please create an account so you can post in other forums.
Here is your device's main forum area:
(You should bookmark this)
http://forum.xda-developers.com/galaxy-s6
In regards to your question, yes, it appears your device is rooted. However, I doubt it came from the factory in this state. I would suspect that it is refurbished or is second hand.
After creating your account, you can ask for further assistance here:
http://forum.xda-developers.com/galaxy-s6/help/help-thread-question-s6-t3110220
The experts for your device are located there and will be able to help.
Good luck!
Related
2 years ago I buy my galaxy s4 unlocked version from amazon.com. When I came back to Turkey I registered the Cellphones imei. After that I rooted my galaxy s4. I watch lots of tutorials and most of it did not work out. At the last try I was able to root my device. After a year my uncle bought me a gear 2 neo which needed a higher version of android. So i plug my galaxy s4 and updated trough kiosk. The result was my galaxy s4 was mys galaxy s4 lost its root acsess was gone and system was updated. Also most of the apps first run and then give a error. For example i downloaded can knockdown 3. First it worked fine then it stopped working. One of my friend suggested I need to downlad a rom and suggested cyanogenmod. I tried one button installer but it said the device is not supperted for this installer. But my phone is listed in the supported devices(GTI9500). Please help me. My cellphone is slowly dying. Also last thing. They say making a change on the phone sometimes deletes the imei registiration.
Thank you for using XDA assist. Any time you update you're firmware you'll lose root. So that's normal. To root it again see this, http://forum.xda-developers.com/showthread.php?t=2292615&page=50 If you still have problems you can ask here, http://forum.xda-developers.com/showthread.php?t=2192886 And aslo see this, http://forum.xda-developers.com/galaxy-s4
Thread closed.
Hi.
I have a SM-G900F Galaxy s5 which is not detecting the SIM card right now.
The mishapen occurred when I cleared the cache of my phone's NFC which was set to SIM card sharing (I can't recall doing anything else).
I have tried factory resetting and it doesn't work.
My phone is not rooted and runs an official 5.0 ROM from Samsung, with the recent 2nd firmware update from Samsung.
Someone please help..!
XDA Visitor said:
Hi.
I have a SM-G900F Galaxy s5 which is not detecting the SIM card right now.
The mishapen occurred when I cleared the cache of my phone's NFC which was set to SIM card sharing (I can't recall doing anything else).
I have tried factory resetting and it doesn't work.
My phone is not rooted and runs an official 5.0 ROM from Samsung, with the recent 2nd firmware update from Samsung.
Someone please help..!
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Hi, thanks for using XDA assist!
First, please create an account so you can post in other forums.
Here is your device's main forum area:
(You should bookmark this)
http://forum.xda-developers.com/galaxy-s5
After creating your account, you should ask your question here:
http://forum.xda-developers.com/showthread.php?t=2700073
The experts for your device are located there and will be able to help.
Good luck!
My phone one is on stock firmware finally. In download mode it confirms that. It also confirms that current binary is Samsung Official. Do I need to worry for my phone getting bricked doing a complete software reflash in a Samsung Repair Facility? I'm asking because the phone says custom in about phone and I do know that it can mean just that the phone had more images flashed to it. I rooted with Kingroot about a month ago and since then I have been trying to get my phone like how it comes fresh out of the box. I have been going crazy since then and I'm posting this question now being that I will be able to visit one of Samsung's Repair Facility's in a few days. It's the Grand Prime with model # SM-G5030AZ. Please can you fellows who know much more than me help me with my dilemma. Thank you.
About another stock firmware
I don't have one more is it available anywhere and believe me I did the research. I think your first option is something I'll give a try but if it doesn't work I'll try the last one. Thank you very much for your time as it is much appreciated.
Hi there,
You'd be best served asking for help from the experts who own your device, here:
Galaxy Grand Prime Q&A, Help & Troubleshooting
Good luck
This is my first post and am completely new to smart phones, and have got out of my depth. I bought a new Samsung S2 i9100 from China about 6 months ago. The GPS stopped working (something I discover from another thread here, is not uncommon), and I tried to update the firmware using Odin.
This failed and the phone is now soft bricked as I understand it, as I learnt from another thread here (http://forum.xda-developers.com/galaxy-s2/help/how-to-replace-chinese-firmware-t1192575 ) that Chinese Samsung phones cannot be flashed with European firmware.
I have looked on samsung.com and Sammobile and the original firmware is not listed anywhere (I9100ZCKG4). I have tried installing, using Odin, CWM Recovery and the stock firmware listed on samsung.com for China, but both fail.
I have read the thread on this site on this issue and following suggestions from here this takes via Chinese sites http://bbs.gfan.com/android-2099143-1-1.html and then I eventually end up at http://bbs.gfan.com/android-4920184-1-1.html where I think there is a link to the firmware I9100ZCKG4. The link takes me to http://115.com/5lb/ and neither myself of Google translate are unable to make any sense of this page, and I cannot get any further.
The other problem is that I think I enabled USB debugging before starting ,but now cannot be sure.
Maybe I have learnt and expensive lesson, but any help would be most welcome, especially if expressed in terms a beginner is likely to understand.
iankestin said:
This is my first post and am completely new to smart phones, and have got out of my depth. I bought a new Samsung S2 i9100 from China about 6 months ago. The GPS stopped working (something I discover from another thread here, is not uncommon), and I tried to update the firmware using Odin.
This failed and the phone is now soft bricked as I understand it, as I learnt from another thread here (http://forum.xda-developers.com/galaxy-s2/help/how-to-replace-chinese-firmware-t1192575 ) that Chinese Samsung phones cannot be flashed with European firmware.
I have looked on samsung.com and Sammobile and the original firmware is not listed anywhere (I9100ZCKG4). I have tried installing, using Odin, CWM Recovery and the stock firmware listed on samsung.com for China, but both fail.
I have read the thread on this site on this issue and following suggestions from here this takes via Chinese sites http://bbs.gfan.com/android-2099143-1-1.html and then I eventually end up at http://bbs.gfan.com/android-4920184-1-1.html where I think there is a link to the firmware I9100ZCKG4. The link takes me to http://115.com/5lb/ and neither myself of Google translate are unable to make any sense of this page, and I cannot get any further.
The other problem is that I think I enabled USB debugging before starting ,but now cannot be sure.
Maybe I have learnt and expensive lesson, but any help would be most welcome, especially if expressed in terms a beginner is likely to understand.
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Hi,
Thanks for using XDA Assist. I see that you have found your devices forum.
Post your query in > Samsung Galaxy S II I9100 > Galaxy S II Q&A, Help & Troubleshooting
Or in the friendly > Samsung Galaxy S II I9100 > Galaxy S II Q&A, Help & Troubleshooting > [Q&A][SGS2][Newbies][Experienced Users][RCs] New members friendly
The experts there may be able to help you.
My Note 4 told me to do a system update, so, I did, and after about an hour of my phone flashing on and off on and off, I took it to the nearest Tmobile store and was told that, there was nothing they could do for me except sell me another phone, which I was forced to buy. So, I now have a phone I used to love, and cant use. The guy at Tmobile said that someone tried to root my phone but was unsuccessful, and only rooted it part of the way. So, now it is stuck in this half rooted mode. Is there anything I can do to recover my favorite phone? Plz help....
XDA Visitor said:
My Note 4 told me to do a system update, so, I did, and after about an hour of my phone flashing on and off on and off, I took it to the nearest Tmobile store and was told that, there was nothing they could do for me except sell me another phone, which I was forced to buy. So, I now have a phone I used to love, and cant use. The guy at Tmobile said that someone tried to root my phone but was unsuccessful, and only rooted it part of the way. So, now it is stuck in this half rooted mode. Is there anything I can do to recover my favorite phone? Plz help....
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Click to collapse
Hello there! Welcome to XDA!
First register an XDA account (so you can ask in the proper forum)
then, you may ask for help here: (see below)
TMO Samsung Galaxy Note 4 Q&A, Help & Troubleshooting
Your device experts are located there....(You will have a much better chance of getting help there)
Also, here is the Main TMO Samsung Galaxy Note 4 Area just in case:
http://forum.xda-developers.com/note-4-tmobile
Always Remember to use the Search...
Thank you! Hope this help!