USB cable provided with phone so-so for fast charging? - Galaxy S6 Q&A, Help & Troubleshooting

When I just got my Galaxy S6, I was thrilled about the fast charging. It worked like a charm. Then, a couple of days ago, the phone just wouldn't fast-charge anymore, no matter what I tried. Charging became sloooow, even slower than normal charging. I read up on possible solutions. What restored fast charging for me was using a different (thicker) USB cable than the one that came with the phone. It's working fine again with this new USB cable. Has anyone else seen that, too?
--Ron

dutch_in_seattle said:
When I just got my Galaxy S6, I was thrilled about the fast charging. It worked like a charm. Then, a couple of days ago, the phone just wouldn't fast-charge anymore, no matter what I tried. Charging became sloooow, even slower than normal charging. I read up on possible solutions. What restored fast charging for me was using a different (thicker) USB cable than the one that came with the phone. It's working fine again with this new USB cable. Has anyone else seen that, too?
--Ron
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charge speed shouldn't be dependend on the cable used, at least that's what qualcomm says....

dutch_in_seattle said:
When I just got my Galaxy S6, I was thrilled about the fast charging. It worked like a charm. Then, a couple of days ago, the phone just wouldn't fast-charge anymore, no matter what I tried. Charging became sloooow, even slower than normal charging. I read up on possible solutions. What restored fast charging for me was using a different (thicker) USB cable than the one that came with the phone. It's working fine again with this new USB cable. Has anyone else seen that, too?
--Ron
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The cable sounds like it was most likely damaged.

Related

Very strange charging problem!

Ok, first a little background on this issue...
After having my S3 for about 13-14 months I started having charging issues. The charging port was very "loose" and I had to make sure my charger cable was in just right to get my phone to charge. This was annoying, however was out of warranty and didn't want to pay vzw for an insurance claim. This got worse, and eventually I noticed my phone would only charge with 1 specific usb cable, 1 specific wall charger, and 1 specific car charger.
Well, I finally called Samsung and explained the situation to them and they had me chip my phone to them and they would repair it, free of charge. When they had it, they replaced the charging port, the headphone jack, and the screen. I received the phone back after couple weeks, super excited, and immediately charged it up with the cable I had next to my bed. New charging port felt perfect, nice snug fit, etc... Well, after a few days i hooked it up with the original usb cable that came with the phone, nothing happened. So i started messing around and realized that the only usb cables that will charge my phone are Motorola brand cables! At least the 2 cables I have work, and not a single other cable I've tried works! This includes stock Samsung cable, many cheap 3rd party cables, other friend's S3 cables, none work. Also, I have this cheap car charger that is the type you plug a USB cable into that works, however any other car charger I've tried does not work either.
Also, when i say the cables won't charge my phone, it also won't connect the phone to a PC. They do absolutely nothing.
Does anyone have ANY idea why this is happening?!?! It was an issue before Samsung repaired my phone, they replaced the charging port, but I still have this issue!! I can send it back to Samsung for them to look at it again, however my backup phone, a Razr Maxx, just died also. Seems like the battery went dead and now I can't get it to charge, but that's another issue.
So, any ideas?!
JHibinger said:
Ok, first a little background on this issue...
After having my S3 for about 13-14 months I started having charging issues. The charging port was very "loose" and I had to make sure my charger cable was in just right to get my phone to charge. This was annoying, however was out of warranty and didn't want to pay vzw for an insurance claim. This got worse, and eventually I noticed my phone would only charge with 1 specific usb cable, 1 specific wall charger, and 1 specific car charger.
Well, I finally called Samsung and explained the situation to them and they had me chip my phone to them and they would repair it, free of charge. When they had it, they replaced the charging port, the headphone jack, and the screen. I received the phone back after couple weeks, super excited, and immediately charged it up with the cable I had next to my bed. New charging port felt perfect, nice snug fit, etc... Well, after a few days i hooked it up with the original usb cable that came with the phone, nothing happened. So i started messing around and realized that the only usb cables that will charge my phone are Motorola brand cables! At least the 2 cables I have work, and not a single other cable I've tried works! This includes stock Samsung cable, many cheap 3rd party cables, other friend's S3 cables, none work. Also, I have this cheap car charger that is the type you plug a USB cable into that works, however any other car charger I've tried does not work either.
Also, when i say the cables won't charge my phone, it also won't connect the phone to a PC. They do absolutely nothing.
Does anyone have ANY idea why this is happening?!?! It was an issue before Samsung repaired my phone, they replaced the charging port, but I still have this issue!! I can send it back to Samsung for them to look at it again, however my backup phone, a Razr Maxx, just died also. Seems like the battery went dead and now I can't get it to charge, but that's another issue.
So, any ideas?!
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What rom/kernal
It doesn't matter. It does this when it is totally stock and rooted. Right now I'm not rooted or anything because it looks like it may be going back to Samsung again.
JHibinger said:
It doesn't matter. It does this when it is totally stock and rooted. Right now I'm not rooted or anything because it looks like it may be going back to Samsung again.
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I think the smart charging circuit may be messed up
Really? How would that cause the phone to not work with any cable except a certain brand?? I'm just really curious and this is driving me insane!!
JHibinger said:
Really? How would that cause the phone to not work with any cable except a certain brand?? I'm just really curious and this is driving me insane!!
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I would say you are putting mechanical stress on the charging port. This could be from some misaligned or mis-made cable or somehow pressing or pulling the charge cable when its connected. I've never seen this reported by anyone else, but the mechanical connections are not indestructible. If it were a common symptom with 100 million S3s having been sold, there would be a firestorm of complaints.
I have a similar issue. I'm not sure if it's the device or the ROM (CM nightlies).
Certain cables force the screen to turn back on, which means I get negative charge because the screen burns more than the charger is capable of supplying. Other cables are fine. I'm still looking for the pattern, it's super annoying and causes me to have to turn my phone off completely at times so as not to lose my battery altogether. I'm still trying to solve this, any help would be appreciated.
rgrossie said:
I have a similar issue. I'm not sure if it's the device or the ROM (CM nightlies).
Certain cables force the screen to turn back on, which means I get negative charge because the screen burns more than the charger is capable of supplying. Other cables are fine. I'm still looking for the pattern, it's super annoying and causes me to have to turn my phone off completely at times so as not to lose my battery altogether. I'm still trying to solve this, any help would be appreciated.
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Further info- it's not the cable, it's the converter at the end. I think it has to do with amperage of the charger- if I use the stock samsung one I'm good, it's putting out 1.0A. If I use others that are fewer amps (like 700 mA) it's unpredictable. I suspect a kernel thing, I might download different kernels to play with it.
rgrossie said:
Further info- it's not the cable, it's the converter at the end. I think it has to do with amperage of the charger- if I use the stock samsung one I'm good, it's putting out 1.0A. If I use others that are fewer amps (like 700 mA) it's unpredictable. I suspect a kernel thing, I might download different kernels to play with it.
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Always use chargers that is 1 A - 2A the circuit controls most of the charging regulating amps and voltage
Yes, I agree about using good chargers, but my phone wasn't always this way. It used to charge with anything, but no longer.
I enabled fast charge on Imosyen's lean kernel. That might have made a difference, but I'm not positive yet.

Files can copy but will not charge

My phone can transfer files at normal speeds in bootloader mode. It can even transfer files fine when booting up to kit kat. the issue is even though it does all I mentioned, it won't charge (or charges too slow to matter) via USB connected a PC or USB to any AC adapters. I've tried many working cables and AC adapters, could someone please help or point me in the write direction?
NOTE: It on occasion charges normally.
drago10029 said:
My phone can transfer files at normal speeds in bootloader mode. It can even transfer files fine when booting up to kit kat. the issue is even though it does all I mentioned, it won't charge (or charges too slow to matter) via USB connected a PC or USB to any AC adapters. I've tried many working cables and AC adapters, could someone please help or point me in the write direction?
NOTE: It on occasion charges normally.
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If it on occasion charges normally but not all the time then perhaps you have some internal damage at the charge port. Now I have no idea how to fix this but one other possibility you could try with the Nexus 5 is to get a wireless charger and see how that works out for you.
funnel71 said:
If it on occasion charges normally but not all the time then perhaps you have some internal damage at the charge port. Now I have no idea how to fix this but one other possibility you could try with the Nexus 5 is to get a wireless charger and see how that works out for you.
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trying a wireless charger right now, same old game. slow charging still. I did notice the battery readings with Ampere, i attached a screenshot. the temp is negative -30 celsius on average often show a negative charging status no matter what charger is plugged in and EVEN with a wireless charger.
Does this mean I have a bad battery?
I'm afraid your guess is as good as mine at this point. I've never experienced that type of problem. I have experience of damage to the charge port with an old nook it behaved just like you said which is why I suggested wireless charging since we have it available on the Nexus.
funnel71 said:
I'm afraid your guess is as good as mine at this point. I've never experienced that type of problem. I have experience of damage to the charge port with an old nook it behaved just like you said which is why I suggested wireless charging since we have it available on the Nexus.
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yea, i bought a wireless charger to no avail. something either within the phones board or my old AC adapter had gone wonky, put a new battery in and the same thing began happening after 2 days.

My note 5 fast charger isn't fast charging?

Seems like it's charging super slow for some reason. I'd do some troubleshooting maybe it's the power source or something if anyone having the same issue please let me know how you guys fix it.
Nvm. The Cable wasn't fully in lol
:thumbup:
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TheUndertaker21 said:
Nvm. The Cable wasn't fully in lol
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Dooooh
Lol, well my S6 Edge charger seems to only do normal charging when connected to my Note 5. Not sure why but its exactly the same as the Note 5 charger.
TheUndertaker21 said:
Seems like it's charging super slow for some reason. I'd do some troubleshooting maybe it's the power source or something if anyone having the same issue please let me know how you guys fix it.
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Ok, so oddly enough, I noticed the exact same issue last night. I did a few searches online, and found something interesting. According to one of the sites I visited, the fast-charging only kicks in when the battery is below a certain level, 15% I believe. Then, as it's charging and the percentage rises, the charging slows down. Long story short: the lower your battery is, the faster it'll charge. I guess Sammy didn't want to burn out your Note 5 battery by fast-charging all the time. I'll try to find that article and post it here for you!
Note: I let my phone drop into the low teens last night, and sure enough, it began fast-charging as soon as I plugged it in. Maybe it's just coincidence though...who knows.
Edit: Here's the article: http://www.gottabemobile.com/2015/08/20/5-quick-chargers-for-the-galaxy-note-5-s6-edge-plus/
That's false, actually it will fast charge on any percentage level.
Right now I'm at 10% and it says cable charging, sometimes I'll be at 90% and it will say fast charging. No fix yet? I do know if you unplug and plug back in several times it will say fast charging. Sometimes one time, sometimes 4-6 times...
xxPLURxx said:
That's false, actually it will fast charge on any percentage level.
Right now I'm at 10% and it says cable charging, sometimes I'll be at 90% and it will say fast charging. No fix yet? I do know if you unplug and plug back in several times it will say fast charging. Sometimes one time, sometimes 4-6 times...
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I have the same issue. Tried different kernels. Haven't tried switching roms though. I'm on breakdown v3. Rom isn't the issue though. No idea what is going on
Maybe it's the cable? I had to get a new one. Like I burned the old one up.
My cousins note 5 wouldn't fast charge, and I told him to swap out the cable, and boom it worked again.
So, seemingly, we have a sudden burst of people with this issue. I guess the OEM cable has a couple month life expectancy lol
Yup, cable
I've noticed this issue too. I just keep plugging it in until it fast charges (usually 5 or 6 times). Not a great workaround, but it works.
Mine has thus problem too , but if I use the same USB cable and the charger that came with my Note 3 it at least charges at regular speed, but with the fast charger and same cable I get less than that .
My indian note 5 has the same problem. Sometimes it fast chargesvand sometimes not. I went to Samsung service center and got the charger replaced. Now it is workinf fine.
I tried using the cable that came with my Note 4, and now it works fine. It's a longer cable, maybe that has something to do with it.
It's clearly not dependent on being at a certain percentage considering mine is fast charging right now and it's at 57 and will continue to fast charge until full or at least display a notification that it's fast charging until it's full.
In all my testing it's the cables. I have 4 power adaptive blocks that came with various models including N4, S6E, S6E+, and N5. All the blocks work with my N5 as long as I use the USB cable from my Note 4. If I use a cable from the S6E, S6E+, or the N5 it doesn't fast charge. The N4 cable is much beefier then the newer cables. Maybe they are just making cheaper cables nowadays. The N3 charger was beefier then the N4 charger although that's kind of expected being usb 3.0.
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Is it the cable or the adapter that determines the fast charging??? For instance can I use my longer thicker note 4 cord with the new note 5 base and get fast charging?
I think the USB cable that comes with the Samsung fast chargers is faulty. I have 2 fast chargers, 1 from the S6 edge and 1 from the Note 5 and neither one of them will fast charge with the supplied usb cable. I can use any other usb cable and fast charging will work, it just won't work with the Samsung cables.
Sent from my SM-N920T using Tapatalk

Slow charging after update

My phone is taking forever to charge since yesterday, and the only thing that changed was I updated to COI5. Was never rooted. My phone has been on the charger for 4 hours and is 63%. I've tried different chargers and power bricks, all which worked fine yesterday. I would get a full charge in under 2 hours. My current time to full from 63% is 2 hours 13 minutes.
Anyone else noticing this after update?
Same happening for me, actually. I noticed after last week's T-Mobile update that my phone doesn't really fast charge.
Are you talking about the 30mb update?
Whatever OTA update I got yesterday for Samsung Pay
tiffanydawnn said:
Whatever OTA update I got yesterday for Samsung Pay
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Mine charges the same, and I noticed better battery life as well.
tiffanydawnn said:
My phone is taking forever to charge since yesterday, and the only thing that changed was I updated to COI5. Was never rooted. My phone has been on the charger for 4 hours and is 63%. I've tried different chargers and power bricks, all which worked fine yesterday. I would get a full charge in under 2 hours. My current time to full from 63% is 2 hours 13 minutes.
Anyone else noticing this after update?
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Yes, I have.
When you plug it in, make sure it say fast charging. I noticed that it sometimes shows cable charging, I then replug it until it say fast charging.
roger1955
I'll have to try that Roger, as I've noticed the same thing. Really slow to charge now, so perhaps I needed to reseat the cable. On a positive note, I tried Samsung Pay at PetSmart today, and have to admit, I was very, very impressed.
After the update i noticed i have to plug ,unplug , replug for fast charging to work as well
I heard the same problem. it was an app that i installed which was causing that problem. problem solved after installing all my apps.
recepo1 said:
After the update i noticed i have to plug ,unplug , replug for fast charging to work as well
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I'm having this same problem and it's driving me nuts...
From my troubleshooting I found it to be the Samsung charger. Every Samsung micro USB cable including the one that came with the phone. If I use any other micro USB it charges fast. Any Qualcomm fast charge brick works better than the Samsung brick as well. All the combinations I tried that is what I found. Use a moto quick charge brick and any micro USB cable. It seems that whatever update was sent out only let's us charge through USB 1.0 amp and after 3 or more tries fast charge with the Samsung cable and adapter. Not sure how or why that was done, but every other cable charges 2.0 amp and fast charge on first try
Weird my note 5 fast charging started acting up as well. Also my phone somehow went into factory mode while it was off all I did was plugged in the charger too. Been having a lot of issues with the Note 5, exchanged once already now my new phone is having the same issues still.
Im also having issues with fast charging. this is really pissing me off....

Galaxy S8+ 'Slow Charging'

Evening All
So the last few weeks my S8 has been charging really slow.. it doesn't actually say 'Slow Charging', it still pops up with Fast Charging when plugged in (original charger with no damage).
It used to charge from pretty much dead to full in about an hour or so but now it's completely different. When I plug it in from about 20% it says around 2 hours to fully charged with fast charge.
Anyone else had this issue? My charger seems fine, always treated it well etc. My carrier (EE) has told me to contact Samsung but I just thought this would be worth a shot first.
Thanks
Steve
stephendowset said:
Evening All
So the last few weeks my S8 has been charging really slow.. it doesn't actually say 'Slow Charging', it still pops up with Fast Charging when plugged in (original charger with no damage).
It used to charge from pretty much dead to full in about an hour or so but now it's completely different. When I plug it in from about 20% it says around 2 hours to fully charged with fast charge.
Anyone else had this issue? My charger seems fine, always treated it well etc. My carrier (EE) has told me to contact Samsung but I just thought this would be worth a shot first.
Thanks
Steve
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Experienced once and changed USB port everything is fine now
Geoz said:
Experienced once and changed USB port everything is fine now
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Changed USB port? I'm using the UK spec Samsung wall charger?
stephendowset said:
Changed USB port? I'm using the UK spec Samsung wall charger?
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My bad cable not port
Geoz said:
My bad cable not port
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Even original cable charger works both ways, one side its slow charger and other side is fast. Try to change charger sides in the phone.
stephendowset said:
Evening All
So the last few weeks my S8 has been charging really slow.. it doesn't actually say 'Slow Charging', it still pops up with Fast Charging when plugged in (original charger with no damage).
It used to charge from pretty much dead to full in about an hour or so but now it's completely different. When I plug it in from about 20% it says around 2 hours to fully charged with fast charge.
Anyone else had this issue? My charger seems fine, always treated it well etc. My carrier (EE) has told me to contact Samsung but I just thought this would be worth a shot first.
Thanks
Steve
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Click to collapse
I am experiencing the exact same problem with my s8 plus. Its just been the past few weeks. I've tried switching out the cable and the AC adapter and nothing. I think I read somewhere that a recent update killed fast charging on some s8 plus models so I'm hoping that If it is a software issue it will be fixed when they roll out the next update. Otherwise I don't know what to do.
Chris
rajkabul said:
Even original cable charger works both ways, one side its slow charger and other side is fast. Try to change charger sides in the phone.
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My guess is your comment is an attempt at humour, alternatively you are misinformed.
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