Display problem - Nexus 5 Q&A, Help & Troubleshooting

So my phone suddenly started flickering out of the blue. And had lines going down vertically. I restarted the phone and then the display was fine but the touch screen wouldn't work. Upon another restart it was just a blank screen with white vertical lines.
Figuring something must be wrong with the screen I ordered a new one, and upon install the new screen has the same problem. Blank screen vertical white lines.
Not sure if another component is faulty.
What do you guys recommend?

Did you drop the device? Sounds like component damage somewhere
Sent from my Nexus 5 using Tapatalk

Not sure what happened, just started happening randomly. I know its a hardware problem not a software problem. What component could it be?

So the mic piece has a long strip that connects to the motherboard and when I press down on it or wiggle it, the screen flashes so im assuming that component is malfunctioning, and I found a replacement piece on amazon for $17 bucks with prime shipping so hopefully Wednesday the replacement piece will fix my issue.

Related

[Q] replacement LCD not turning on.

Hi, I have a droid 2 global, it belongs to my friend. She dropped it and this screwed up her touch functions. The screen was turning on but she was not able to get any feedback when she touched anything on the screen. I told her i'd try and fix it for her, first thing i did was ordered a new digitizer thinking this was the problem, unfortunately it was not. Even with the new digitizer i couldnt slide to unlock or feel any haptic feedback. I reopened the phone and looked for another possibility to the problem, i found a little tear in the flex cable connected to the digitizer, lcd and keyboard, somehow in the process of removing everything i think i may have ripped it. I ordered a new one of those, put it all back to together and this time the screen didnt turn on, however when i touched, it responded by vibrating. So that solved the previous problem. But now i have a new problem, the screen just stays pitch black. I was reading around and some forums said i may have short circuited the lcd through ESD. so i ordered another lcd, i put a new one in thinking this would fix everything, but still the screen stays black. Im resending the lcd back and gonna get a replacement, hopefully the one i got was just faulty. Does anyone know if it could be something else thats causing the black screen?

[Q] Screen Issue? (XT926)

I received my XT926 as a refurb and I have been experiencing a strange screen issue.
I will often have my phone on a dock, charging and sometimes I will notice the screen is black like it's off, but the touchscreen is responsive. Hitting the power button does nothing but it makes the sound as if I had locked the phone. Hitting the power button a second time will turn the screen on like normal operation.
Very rarely I have noticed the screen will turn off while I'm actually using the phone and it's a weird effect. The easiest way to describe it is that it looks like entire lines disappearing randomly over a period of 1-2 seconds, going from all visible, then to all black, kind of like slatted blinds being closed, but at random. After this, it displays the same symptoms as if I had found the screen off while in a dock/charging.
Now, I don't want to say it's related, but I first started experiencing this on the Stock KitKat update from Verizon. I am currently using Cyanogenmod 12 nightlies and I am experiencing the same issue. It seems to be happening with greater frequency.
I have also experienced the blue screen effect when certain animations/elements/apps are up on my screen, but I think they are unrelated.
Also, there is a faint discoloration bar about 2/5ths of an inch thick uniformly vertically from top to bottom of my phone on the righthand side (just under where the notification bar would be if turned horizontal).
I've tried to find more information about this but my search results have been relatively lackluster (90% of the results are trying to sell me the phone or specification pages)
So I'm breaking down and turning to here. Does anyone know what's going on here? My current theory is that my screen is going bad. I have no intention of replacing the screen on this phone (would rather just buy a new one), so any suggestions that don't involve physical hardware repairs would be appreciated.
I thought i was the only one experiencing it.
The screen turning off with a weird effect happens rarely but yeah it happens. And the blue screen effect, i noticed it only happens when im on the youtube app when the video stops working because of my connectivity issues.
Im not rooted nor is my bootloader unlocked. On the latest system version. Sounds like a software problem but hey im no expert.
kayonesoft said:
I received my XT926 as a refurb and I have been experiencing a strange screen issue.
I will often have my phone on a dock, charging and sometimes I will notice the screen is black like it's off, but the touchscreen is responsive. Hitting the power button does nothing but it makes the sound as if I had locked the phone. Hitting the power button a second time will turn the screen on like normal operation.
Very rarely I have noticed the screen will turn off while I'm actually using the phone and it's a weird effect. The easiest way to describe it is that it looks like entire lines disappearing randomly over a period of 1-2 seconds, going from all visible, then to all black, kind of like slatted blinds being closed, but at random. After this, it displays the same symptoms as if I had found the screen off while in a dock/charging.
Now, I don't want to say it's related, but I first started experiencing this on the Stock KitKat update from Verizon. I am currently using Cyanogenmod 12 nightlies and I am experiencing the same issue. It seems to be happening with greater frequency.
I have also experienced the blue screen effect when certain animations/elements/apps are up on my screen, but I think they are unrelated.
Also, there is a faint discoloration bar about 2/5ths of an inch thick uniformly vertically from top to bottom of my phone on the righthand side (just under where the notification bar would be if turned horizontal).
I've tried to find more information about this but my search results have been relatively lackluster (90% of the results are trying to sell me the phone or specification pages)
So I'm breaking down and turning to here. Does anyone know what's going on here? My current theory is that my screen is going bad. I have no intention of replacing the screen on this phone (would rather just buy a new one), so any suggestions that don't involve physical hardware repairs would be appreciated.
Click to expand...
Click to collapse
i also have this with my referb i made moto give me my money back and they let me keep the phone for me it was very rare but my new phone also had a really bad screen all yellowish and bad white balance in low light if you are unhappy with it call them and say you are unhappy with the replacement here is the white glove number 800-653-7185 they are more understanding and nice but you may lose you ability to unlock your bootloader on the new phone if it comes with the latest software just a warning
I have that screen off with lines slowly disappearing thing, too And, yeah, it's also a refurbished one, bought from one of the sellers on aliexpress... I thought Lollipop was the culprit or something like that. Oh, well... It rarely happens. And luckily I only have that, not the second issue you mentioned
I am having this exact same issue. The weird lines-to-black screen thing, and the flickering blue screen when watching video. Are you saying the solution is to call Motorola and ask for a new phone?
The blue flickering can be prevented by going into Developer Options and checking "Disable HW Overlays".
The discolored stripe on the screen sounds like burn-in; these AMOLED screens are much more susceptible to burn-in than the LCD screens used in older phones. Whomever owned the phone before it was returned to Motorola probably had something running on their screen continuously with a bright-colored bar at the top, likely in a car or desk dock. The screen is very easy to replace yourself with an eBay part, if you're inclined; it involves 2 screws and 2 connectors.
I've seen the lines-to-black thing exactly twice since I got this phone refurb two months ago. Sorry, I don't know what causes it or how to avoid it, but the workaround is quick and simple enough that I'm not worried about it, yet.

Horizontal lines and now a black screen

My trusty old Nexus 5 has been showing horizontal white lines on the screen the past few weeks. Whenever this started to happen, it would detect taps in random areas on the screen or become unresponsive. Rebooting the phone would temporarily fix the problem. Last night the battery got entirely drained and now when I boot the phone, it only shows a black screen. The led at the bottom is flashing in white. Has anyone been able to fix this issue? I was thinking that maybe a LSD cable got loose, so it's fixable, but from what I've read it's likely that the LCD is broken?
I hope someone can shed some light on what the issue is and whether I can fix it or not.
Thanks in advance.
Was the phone every dropped? It could be the LCD or motherboard. I think the only way to really tell would be to move the motherboard to a working phone to see what happens when you try to boot.

Nexus 5 colorful vertical lines

Hello
I have a strange problem with my Nexus 5. Today when I booted it up it started fine and everything was working. After 2 hours I wanted to check my phone, but it had turned off. I pressed the power button and strange vertical lines appeared coming from the top of the screen. They disappeared after 3 seconds, but now my phone has no picture only the backlight is working. When I reboot the phone I see the stripes again, but still screen is unresponsive after booting. I know the phone works, because I hear the notifications coming in. I though, that maybe the lcd cable has gotten loose, so I opened up the phone, but the cables were still all connected. I haven't dropped my phone or anything. Can anyone please suggest me what to do? Does it have something to do with the cables? Or is the screen broken ? Any help will be appreciated.
This has happened to mines previously. Unfortunately you'll need to replace what is called the flex cable.
A lot of topics about this issue but no one answers is not complete.
In my case usb flex replacement haven't got any result. Absolutely!
Only by replacing the mainboard (i.e. motherboard) Nexus 5 became alive.
So, feature Nexus 5 rainbow vertical lines victims, keep this in mind.
ps: yes, I'm a necroposter, sorry
Same thing happens to me some time ago, now i've put some paper on the mainboard connector and the problem appear only some times.
I think i have to buy a new phone.

Looking for informations about daughterboard/ribbon cable issues

Umm... hi
I have two Nexus 5, one which is out of warranty and one brand new one.
So the first one I stopped using because the screen is acting funny.
Meaning suddenly turning black, image flickering, touch not working.
Sometimes tapping on the back of the phone helps, but I do forced reboots alot to fix it.
Also, mic is dead and speaker tends to ask for a tap to make it work here and there.
My second phone was meant as replacement, but after two weeks the backlight
of the entire right screen half started to go on and off several times a day. Tapping helped,
but I just returned to it get it replaced.
On youtube, you will find a huge amount of videos showing how various of those screen
and touch and reception and mic issues can be solved by simply replacing the 20$ daughterboard.
The one connecting the bottom half of the phone with the mainboard. This includes display, mic, speaker
and more. I intend to do that aswell on my broken-af first Nexus, but before that, I thought going to XDA
asking if anyone here knows why this component is so receptible to damage. It's not a moving part
and does not run near the CPU, so I really wonder why this part is failing to incredible often. Anyone can
tell me more about that?
Thanks

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