Nexus 5 camera replacement unit problem - Nexus 5 Q&A, Help & Troubleshooting

Hi!
I have recently purchased a camera replacement unit from ebay since the original one got damaged after a motorbike crash. I am sure that I have connected it properly and have not damaged it during the procedure. Still, once I open the camera app, it either crashes or and error message pops up stating "cannot connect to the camera"(I have tried using other apps, but they also did not work). Have someone else encountered some similar issues once they have replaced their camera? Can you suggest some possible workout for the situation?
Thanks.

I have replaced mine, the module was stucked to the frame and when pulled off, would expose the back of the board,would interfere in direct contact, I tried to cover it or use tape, worked now an then,
I ended up buying another camera, attached it an it worked.
I didn't buy a genuine one.

republicano said:
I have replaced mine, the module was stucked to the frame and when pulled off, would expose the back of the board,would interfere in direct contact, I tried to cover it or use tape, worked now an then,
I ended up buying another camera, attached it an it worked.
I didn't buy a genuine one.
Click to expand...
Click to collapse
Mine is also not a genuine one but still I guess that these cameras should at least work ... Could it be that the camera is damaged (probably from the transportation although the package was well protected) so badly that it won't even start?
P.S. DId you do anything except from attaching the new camera (wiping cache, installing some additional software, etc) ?

ivan.panchev said:
Mine is also not a genuine one but still I guess that these cameras should at least work ... Could it be that the camera is damaged (probably from the transportation although the package was well protected) so badly that it won't even start?
P.S. DId you do anything except from attaching the new camera (wiping cache, installing some additional software, etc) ?
Click to expand...
Click to collapse
I think I may have flashed a stock ROM, I think I tried KitKat first then gone up to lollipop, the camera ribbon cable needed a bend so the connection would fit properly

Related

[Q] Warning: Camera Failed. Can anyone fix it?

I am having a huge problem with the main camera on my Sprint Samsung S5. Every time I try to use it, I get the notification "Warning: Camera failed." It was purchased on the release date (I think 4/11/2014). It was a known issue for Verizon and I think Sprint phones for this to happen but mine is having this problem 10 months later. I have cleared the cache, cleared data, wiped cache and dalvik, done a factory reset, installed MOAR 6.0, CM12, MOAR 2.2, removed SD card after having flashed a new rom (so no other apps could prevent the main camera from working), disabled the Samsung camera app and tried using Google Camera, and nothing has worked. Today I went to a cell phone repair store and the technician said he tried three main camera sensors and two front facing camera sensors (just to allegedly rule out a hardware issue) and could not get any of them to work. The front facing camera works in Google Hangouts but nothing seems to get the back camera to work. I don't even recall dropping my phone and there's not a scratch on it but one day the main camera decided not to work. It wasn't even after flashing a new rom. Does anyone have any ideas?
Thanks,
Richard
Samsung warranty
We received a service bulletin a while back about this specific issue and its a hardware problem . So your best bet is sending in to Samsung or depending on your carrier you can call carrier and they will swap it out for you.
Thanks for your reply Dhulqarnain. I have rooted the phone and tripped Knox so I can't send it back to Samsung and Sprint is requiring me to sign up for their protection plan (I think through Assurion) to take care of this even though it seems like it's a known issue. Do you have any other suggestions?
Thanks,
Richard
Same problem...inexpensive solution
I've had my sprint s5 for nearly 2 years now, and I recently started having the same exact issue. After extensive research I'm afraid that I must confirm it is a hardware issue. I'm in the same boat as far as knox, my friend...and that leaves repair as our only option. The good news is that it supposedly isn't too difficult to replace, it actually connects like a laptop keyboard, or an ipod hard drive connects (a ribbon type connector). It probably will be a ***** to get it connected, but the even better news is that eBay has our s5 camera from a few dozen sellers ranging from $6 to $15. :good:
Thanks Gmoney1234. I took the phone to a cell repair shop and they tried six different main camera sensors and two different front facing camera sensors and could not get it to work. So that means there's something else going on with it.

Replacing rear camera module

On rooted Developer Edition Ultra:
Is there any additional procedure needed after replacing the rear camera module? The phone has random camera busy/restart errors. Attempting to isolate apps via SafeMode was inconclusive. So, I decided to disassemble the phone and re-seat the camera ribbon cable - after reassembling, the camera works for a day or two - then the error appears for a while.
Thinking that it might be a failure of a camera component itself I replaced the module with a new one (bought from eBay) yesterday and when reassembled/rebooted - the new camera did not appear. I reinstalled the original camera which is currently working.
FYI - all ribbon cables are aligned, clips tight etc.
When I have some time I will reinstall new camera again and reflash with 4.4. Does anyone know if a new module needs to be 'initialzed'? My assumption was that installing the like component would simply 'work'.
Here is my experience when my rear camera started failing. The cause was from a drop, landed face down with a case, no visible damage, not a single scratch. After a few days, the camera start failing to initialize. I can get it to work by squeezing on the back case just right. Opened it up and started playing with the ribbon, taking the entire motherboard out, etc. Ended up replacing the camera and still the same. The cause I believe was a hairline fracture to the motherboard caused by the drop. I was still under warranty and Motorola replaced my phone no questions asked. I used the website so I never even spoke to anyone. So, that was my experience with this issue.
Sent from my iPad using Crapatalk
Thanks Johnny - that sounds familiar - my XT1080 took a hard fall once. Camera problems started after but I always attributed the issue to the move from 4.2 to 4.4. Camera is working well right now though I do have to restart the phone every day or so. Before I used to have to press on the phone back below the camera. Your symptoms are almost identical to mine.
The issue I had after replacing the camera was that the rear facing camera did not appear in the app after reboot - only the front facing camera. When you tried the new camera was it recognized immediately by the phone?
This Ultra D.E. is my 'daily driver' it does everything I need - it's out of warranty and sending it to MOTO for repair will cost $183. If I don't sort it out with another camera, I will assume that the motherboard is at fault (that of course was my next assumption). Thanks for confirming the problem.
I'll post a follow-up as soon as I either fix it or send it to MOTO.
It should just pick it up. There usually ins't anything you need to do. My guess is that there is some type of micro fracture, and when you installed the new camera it affected it just right, not letting android detect it. Try it again. Either that, or the camera you received was DOA, or has its own problems with the cable etc... hard to tell.
Try taking a good close look at the motherboard, maybe with a magnifying glass, see if you notice any small lines or breaks.

dead camera....twice

Dear all,
A few days ago, my N5's camera stopped working and none of the usual solutions (reboot, clean data and cache of camera app, even complete wipe and change of ROM) did anything to fix the problem. So I went on ebay, and bought a replacement back camera, fitted it and all was well...for a day!!! It looks like after just one day (and nearly no use at all) the new camera has already stopped working. Is anyone aware of what may be causing it, and of a way to fix it? or is it time for a new phone?
Thanks for your help!!
Is it possible the camera connction on the motherboard is a bit flaky?
audit13 said:
Is it possible the camera connction on the motherboard is a bit flaky?
Click to expand...
Click to collapse
Thanks for your reply. I thought that too after the second camera went wrong. I re-opened the phone and checked the connection, and from what I can see it seems quite solid. I am not sure what could possibly be going wrong that causing 2 camera modules to go bad in quick succession though. While the rest of the phone works perfectly.
Maybe it's just coincidence. I guess you could try a third camera to see what happens.
Can't connect to camera
My camera quit working the day I updated to 6.0.1
At first it would work for a few hours after a fresh boot. Now it won't work at all. I replaced the camera module with a working one and it worked for a few hours then died. Now all I get is "can't connect to camera". I'm convinced its related to the marshmallow update.
Safe mode doesn't help. Factory reset doesn't help. Third party apps still let me use the front camera but the rear is dead. I think I've reached the end of the road buying nexus devices and beta testing OS releases.
Maybe it because of your sd card
dixie600mhz said:
My camera quit working the day I updated to 6.0.1
At first it would work for a few hours after a fresh boot. Now it won't work at all. I replaced the camera module with a working one and it worked for a few hours then died. Now all I get is "can't connect to camera". I'm convinced its related to the marshmallow update.
Safe mode doesn't help. Factory reset doesn't help. Third party apps still let me use the front camera but the rear is dead. I think I've reached the end of the road buying nexus devices and beta testing OS releases.
Click to expand...
Click to collapse
Initially I thought this may be a normal issue of age of the phone, but the fact that a few of us are bumping into this so shortly after the marshmallow upgrade makes me think maybe the 2 things are related.
I suppose I could try and install a lollipop rom and buy yet another camera module.
The only component that should face problems in a persons lifetime would be the battery. It is a shame that companies and people treat this stuff as disposable.
OP and others who cannot fix this through software, or a small hardware change, this must be a hardware issue. Something on the mainboard is messing with the camera. Others are running stock marshmallow fine, to rule out any software issues, wipe all and flash new (manually wiping and flashing each partition from fastboot would be best). Report back.
wangdaning said:
The only component that should face problems in a persons lifetime would be the battery. It is a shame that companies and people treat this stuff as disposable.
OP and others who cannot fix this through software, or a small hardware change, this must be a hardware issue. Something on the mainboard is messing with the camera. Others are running stock marshmallow fine, to rule out any software issues, wipe all and flash new (manually wiping and flashing each partition from fastboot would be best). Report back.
Click to expand...
Click to collapse
Thanks for your reply. Done, but to no avail. Infact when you flash from fastboot the camera app is not even installed and the torch does not show up in the notification bar.
It is definitely a hardware issue, which is not resolved by simply replacing the camera module, as that seems to break again in a short amount of time. Not sure if I feel investing in a new mainboard and a new camera module.

Lg g flex 2 camera not working

So my lg flex 2 camera app won't open this happens when i switch to the back camera and that app will not open at all but when its with the front camera it opens and works normally What should i do?
clear data
it happens like that? for no reason?
maybe you should try to delete cache and clear data
Yh it happens for no reason i don't know if it's a camera issues or is it the software
Same problem... Rear camera went from cannot connect to not detected.. My unit is f510l converted to h959... I
bro i habe the same problem and tries a lot of things but as i see the camera is gone dead...i tried
1.remove sd card still not working
2.Another camerra ap Still not working
3.Clear cache + clear data still not working
4.Safe Mode still not working
the last thing i can do to tey is to reset my phone but i dont think that gna help but anyeay im gna try.... if u did the reset and still not working pls tell me i wanna know so i wont reset
g flex 2 camera
hekurand said:
bro i habe the same problem and tries a lot of things but as i see the camera is gone dead...i tried
1.remove sd card still not working
2.Another camerra ap Still not working
3.Clear cache + clear data still not working
4.Safe Mode still not working
the last thing i can do to tey is to reset my phone but i dont think that gna help but anyeay im gna try.... if u did the reset and still not working pls tell me i wanna know so i wont reset
Click to expand...
Click to collapse
Is ur camera working now ??
if yes , what did u do ?
my rear camera don't work after factory reset. Tried upgrade from Android 5 to 6 still didn't work. Can't find any solution.
Sent from my SM-G9350 using Tapatalk
I had the same problem.
Took it to LG service and they changed the motherboard in order to fix this.
So it's probably a hardware problem. I suggest you take it to LG service while it's still under warranty.
RickDangerous said:
I had the same problem.
Took it to LG service and they changed the motherboard in order to fix this.
So it's probably a hardware problem. I suggest you take it to LG service while it's still under warranty.
Click to expand...
Click to collapse
Am making appointment with LG now. Thanks.
Sent from my SM-G9350 using Tapatalk
i have the same problem . tried wiping the phone , tried changing the camera hardware , the camera app , aida64 cant detect it . any fix yet ?
Delete other apps that use thr camera. I deleted snapchat and then the camera worked fine
This issue hit me yesterday. So far, I've tried restarting the phone, deleting the data and cache for all apps that used the camera, and even made a factory reset last night. But the main camera still refused to open. I've had to conclude that this might be a hardware issue. it could just simply the ribbon cable has lost contact, or could be a deeper issue. I'll try to take the phone apart and look inside tonight. If it is not the loose contact issue, I'd order an OEM camera module and replace it myself. (I found a few on eBay and AliExpress with very cheap price).
Yap. I opened the inner back-cover, yank a few ribbon cables and see if it works. Nope, it won't work. I'll order a new camera module and replace it.
If you have tried different modules then its a big possibility of motherboard fault.
I am running into the same problem, the rear camera seems to be the issue. I have tried reconnecting the cable, and it works intermittently with some apps but not others. I am going to order a new camera this weekend but I am moving continents in two weeks so I am trying to find a fast shipping option here, or just go with a camera from china to get to where I am moving.
On that note, I noticed that the camera appears to have the same part number as the LG G3 (Y472B) though I can find nowhere that confirmed that they are identical parts. While the part number is the same, there is a 4 digit number below it, and I'm not sure if that is a batch number or perhaps a dash number. I haven't found any of those numbers that are the same both for the g3 and flex2, but then, the 4 digit number on the ribbon of my phone is different than the numbers I see on replacement parts.
Can anybody confirm or shed some light on whether the rear cameras of the flex2 and G3 are identical (can be used interchangeably)? If so that would give me a lot more options for ordering!
An update to my post. I ordered an lg g3 rear camera and put it in my flex 2. It appears they are identical as my rear camera now works.
I am having troubles with autofocus but manual works. That seems to be a software not a hardware issue though. But for $15 my flex 2 is now back to normal.
To update, after about a day the rear camera stopped working but would work occasionally.
After a few more weeks the phone started looping restarts up to the lock screen then died all together (it would still charge and display it was charging) I reflowed the main board which appears to have solved all problems but I hesitate to advocate it as it is fairly risky and by many accounts only solved issues temporarily
LG Camera Rear work occasionally or camera fail
When the Camera work occasionally, motherboard is the problem. I changed the camera module and the same situation, (LG G FLlex 2 original module), not work, reset, reinstall android with LG Up, all, but not work. As she does, some components it has a (cold soldering). The only option is to warm the 250-300 degree with hot air in that area or other motherboard. All LG's have the same problem, replace the assembly line LG!

Google Pixel 3 suddenly rear camera stopped working

Just like that, out of the blue no more rear camera. When you try to launch app, it just instantly crashes. This happens with 3rd party camera apps as well.
When I'm checking hardware with apps like aida64, droid info and devcheck there are no rear camera, it's not detectable.
Cache clear, app disable, safe boot, hard reset does not solve this issue.
I see two options: 1) Google in last system update included firmware upgrade for camera that totally screwed it up; 2) it's really faulty rear camera (I hope not)
Apparently I'm not alone, but I couldn't find anywhere on the web complaining about it. Is it really isolated case?
whitealien said:
Just like that, out of the blue no more rear camera. When you try to launch app, it just instantly crashes. This happens with 3rd party camera apps as well.
When I'm checking hardware with apps like aida64, droid info and devcheck there are no rear camera, it's not detectable.
Cache clear, app disable, safe boot, hard reset does not solve this issue.
I see two options: 1) Google in last system update included firmware upgrade for camera that totally screwed it up; 2) it's really faulty rear camera (I hope not)
Apparently I'm not alone, but I couldn't find anywhere on the web complaining about it. Is it really isolated case?
Click to expand...
Click to collapse
I'm on the latest system update, and have had no camera problems. Sounds like you may have a faulty camera.
I'm on the latest as well with no issues. As mentioned, this screams failed camera. When repairing other phones and leaving a camera ribbon disconnected I experienced the exact same crashes with camera related apps.
Exokan said:
I'm on the latest as well with no issues. As mentioned, this screams failed camera. When repairing other phones and leaving a camera ribbon disconnected I experienced the exact same crashes with camera related apps.
Click to expand...
Click to collapse
Can it be that small slide from bed to floor could break camera? I would be shocked if that is true. Pixel phones are even more fragile than iphones.
whitealien said:
Can it be that small slide from bed to floor could break camera? I would be shocked if that is true. Pixel phones are even more fragile than iphones.
Click to expand...
Click to collapse
Apparently it can.
Brought today to repair shop. Guy said that camera socket had cold solder joints. This would explain why small drop would cause socket failure, but should I believe him? Lets see after repair. This will offset me for 70€ , ouch. Also, he said that flash was burned???? What? Phone is month old and I never used flash.
It seems that Google phones have issues with quality control.
whitealien said:
Apparently it can.
Click to expand...
Click to collapse
That's a bummer. Sorry dude, good luck with the repairs!

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