[Q] Asus Transformer Tab - Encrypted, forgot password - Transformer TF300T Q&A, Help & Troubleshooting

so, I feel stupid...
about a month ago I used the built-in encryption option, and have since forgotten my own overly complex password. I am already aware I can't retrieve any data or the password, and that's fine. lukily all of my work was backed up to Google drive.
what I need help with is getting the device to "work" again. I understand a factory reset is most likely the only option, and that's perfect.
I tried pressing power + volume up to boot into (I don't know what it's called) menu.
I have not been able to get any result.
can someone please help me restore my tablet, or is it just bricked at this point?
summary: I encrypted my tablet, forgot my password, and now need help restoring the device to its factory settings.

vivalaprimo said:
so, I feel stupid...
about a month ago I used the built-in encryption option, and have since forgotten my own overly complex password. I am already aware I can't retrieve any data or the password, and that's fine. lukily all of my work was backed up to Google drive.
what I need help with is getting the device to "work" again. I understand a factory reset is most likely the only option, and that's perfect.
I tried pressing power + volume up to boot into (I don't know what it's called) menu.
I have not been able to get any result.
can someone please help me restore my tablet, or is it just bricked at this point?
summary: I encrypted my tablet, forgot my password, and now need help restoring the device to its factory settings.
Click to expand...
Click to collapse
Hi vivalaprimo, we are sorry to hear about the difficulties you are experiencing with your tablet. You can attempt to do the factory data reset by doing the following:
1. If the tablet is on, have the charger plugged in and power it off.
2. Press and hold the volume down and power button.
3. Use the volume down button to highlight ""Wipe Data"".
4. Use volume up button to do the wipe data.
5. Use volume up button to confirm data wipe.
If you have any further questions, comments, or concerns please do not hesitate to email us at [email protected]. You may reference this case number (N150726288) on your next contact. We will be more than happy to assist you. Once again, thank you for choosing ASUS products and services.
Thank you,
-In Search of Incredible-
Technical Support Department
http://www.asus.com :: http://service.asus.com/

Thanks so much! I will keep this awesome customer support In mind when I purchase my next tablet. I love the tablet, but great support is hard to find. cheers!

Related

XDA Zest, is it worth it?

Well, my friend found a XDA Zest which is fully working (as far as I know but i'll need a closer look) and he's offering me to buy for a bargain price. I currently own a W910i and since I'm not a bussinessman i never have had a PDA/Smartphone before and I know very little about them. Would it be worth getting the Zest to replace my W910i?
And could you get it "unblocked" in any good mobile phone shop or would you have to go to a specialist one?
hi i had this phone and it was not one of the best windows mobil phones, i ended up getting rid of it, and have now got a htc touch hd, as for the simlock, this xda zest is only avaliable on O2 so will already be unlocked to all networks.
So, you're saying that if I clicked the wee "reset" button it has, it would go back to factory settings?
Because it has a password on it from the last user.
ATZ' said:
So, you're saying that if I clicked the wee "reset" button it has, it would go back to factory settings?
Because it has a password on it from the last user.
Click to expand...
Click to collapse
No the reset button does not factory reset. However there is away to factory reset your phone but I don't know how.
Well then how would I go about getting past the password without bringing it to a mobile phone technician?
Because the only possible way I can come up with is using my own Sim card or resetting the phone to factory settings.
Do a search for the option to "hard reset" your Zest, that will wipe it of all it's current data and return it to factory fresh for you.
brief google gave the following:
XDA Zest Hard Reset:
Joystick up + Power + Soft reset in bottom (push with stylus)
You can also get back factory settings via menus:
Start - Settings - System - Default Settings -
Password is 1234.
deedee said:
Do a search for the option to "hard reset" your Zest, that will wipe it of all it's current data and return it to factory fresh for you.
brief google gave the following:
XDA Zest Hard Reset:
Joystick up + Power + Soft reset in bottom (push with stylus)
You can also get back factory settings via menus:
Start - Settings - System - Default Settings -
Password is 1234.
Click to expand...
Click to collapse
Yeah, Cheers m8, already done that and hopefully I'll get hold of the phone tomorrow. I'll try putting in my sim card and hard reseting the phone, if that doesn't work, what other options do I have?
I don't really want to spend more than £10 on un-blocking or fixing the phone so I hope that Hard reset works.
Thanks for all the help but my mate who found the phone returned it to the owner and so I'm not getting it.
ATZ' said:
Thanks for all the help but my mate who found the phone returned it to the owner and so I'm not getting it.
Click to expand...
Click to collapse
!? So it was lost? Good for your friend to finally come to that decision. Maybe next time you lose your phone, you'll be so lucky.
ATZ' said:
Thanks for all the help but my mate who found the phone returned it to the owner and so I'm not getting it.
Click to expand...
Click to collapse
And that is probably the best think you can do, return it back to it's legal owner.

[Q] Can't hard reset

XDA Orbit2. Can't access. Message on screen says "Several incorrect passwords have been entered.To continue password entry, enter 'a1b2c3' . In case of emergency, enter an emergeny phone number. "
As I can't access the keyboard I can't enter anything. Soft reset just returns to the same screen. Can't do a hard reset. Can connect via Active sync.
Can anyone suggest where I could go from here?
BADDREAMS said:
XDA Orbit2. Can't access. Message on screen says "Several incorrect passwords have been entered.To continue password entry, enter 'a1b2c3' . In case of emergency, enter an emergeny phone number. "
As I can't access the keyboard I can't enter anything. Soft reset just returns to the same screen. Can't do a hard reset. Can connect via Active sync.
Can anyone suggest where I could go from here?
Click to expand...
Click to collapse
First of all you should try hard reset again by:
- Press and hold the GPS/MESSAGING and INTERNET EXPLORER
buttons, and at the same time, use the stylus to press the RESET
button at the bottom of your device.
- Release the RESET button, but continue pressing the GPS/ MESSAGING and INTERNET EXPLORER buttons until you see this message on the screen " This operation will delete all your personal data, and reset all settings to manufacturer default. Press send to restore manufacturer default, or press other keys to cancel "
- Release the buttons, and then press SEND on your device to perform
the hard reset, or press any other button to cancel the reset.
if it still does not help try to reflash with official rom which you can get in http://shipped-roms.com/index.php?category=windows mobile&model=Polaris
Thanks for the reply. I've tried to hard reset many times but the screen defaults to the error message as described in the first post. As I have no experience of flashing the Rom can you point me to a step by step guide to doing this ?
BADDREAMS said:
Thanks for the reply. I've tried to hard reset many times but the screen defaults to the error message as described in the first post. As I have no experience of flashing the Rom can you point me to a step by step guide to doing this ?
Click to expand...
Click to collapse
as mentioned in your first post, that device can not connect via Active sync !! so you'd better try to flash the rom via SD card. concerning the guidelines you can look at ~ http://forum.xda-developers.com/showpost.php?p=2104049&postcount=1
Thank you for the reply. Perhaps I didn't make myself properly understood but I can establish an ActivSync connection and can see my phone on my laptop it just that the phone itself only shows the error message. Can I do anything via the PC aActiv Sync link that might restart the phone? Thanks again.
Try http://www.mymobiler.com/ you can install via active sync and use your pc keyboard to enter the password
BADDREAMS said:
Thank you for the reply. Perhaps I didn't make myself properly understood but I can establish an ActivSync connection and can see my phone on my laptop it just that the phone itself only shows the error message. Can I do anything via the PC aActiv Sync link that might restart the phone? Thanks again.
Click to expand...
Click to collapse
You can not restart the phone via ActiveSync! but you can do flash Hspl, radio, rom, backing up contacts and SMS and other
Thanks to Hakim for for the good advice.!! Phone now accessible !! Now if I can only find that Applications CD!!
Hi guys, I have a O2 XDA and since yesterday I am having EXACTLY the same errormsg "Several incorrect passwords have been entered.To continue password entry, enter 'a1b2c3 ...." Trouble is I cannot type in anything as it is not registering. I have tried soft reset, but after loading Windows Mobile software, it comes back to the same screen and then to my main 4 digit Pin entry screen. I have tried Hard Reset by pressing the green and red phone keys at the bottom of the phone and pressing the reset button at the same time but it still comes back the same screens as abopve. I have connected the phone to my laptop with Active Sync but it gives error message that my phone is locked and to unlock it and try again :-( HELP please as I am completely stuck. Thanks in advance for any help.
asmithson said:
Hi guys, I have a O2 XDA and since yesterday I am having EXACTLY the same errormsg "Several incorrect passwords have been entered.To continue password entry, enter 'a1b2c3 ...." Trouble is I cannot type in anything as it is not registering. I have tried soft reset, but after loading Windows Mobile software, it comes back to the same screen and then to my main 4 digit Pin entry screen. I have tried Hard Reset by pressing the green and red phone keys at the bottom of the phone and pressing the reset button at the same time but it still comes back the same screens as abopve. I have connected the phone to my laptop with Active Sync but it gives error message that my phone is locked and to unlock it and try again :-( HELP please as I am completely stuck. Thanks in advance for any help.
Click to expand...
Click to collapse
if your device is O2 XDA, to perform hard reset look at http://www.hardreset.eu/o2_xda_hard_reset_soft_reset_en.html
how to do a hard reset as I point on the previous post it is for O2 XDA Orbit 2 and not for O2 XDA
Hi
I have an extremely noob question, and will probably be the first in a series of them.
In all the instructions for hard reset of xda orbit 2 it says to press the send button.
There is no send button on my phone
I have
Ok
windows
phone pick up
phone hang up
and a big round one in the middle used for select in navigation
None of which seem to hard reset the phone.
When I say that, I mean everything including my settings are still present after hitting those keys.
I think I need to flash it as its being all weird but would like to try a hard reset first.
I'd appreciate any help in baby language
johnone007 said:
Hi
I have an extremely noob question, and will probably be the first in a series of them.
In all the instructions for hard reset of xda orbit 2 it says to press the send button.
There is no send button on my phone
I have
Ok
windows
phone pick up
phone hang up
and a big round one in the middle used for select in navigation
None of which seem to hard reset the phone.
When I say that, I mean everything including my settings are still present after hitting those keys.
I think I need to flash it as its being all weird but would like to try a hard reset first.
I'd appreciate any help in baby language
Click to expand...
Click to collapse
for more details of doing a hard reset on your XDA Orbit, then you should see and follow the instructions at http://www.hardreset.eu/o2_xda_orbit2_hard_reset_soft_reset.html

locked out of my Samsung Galaxy S3 which doesn't recognize gmail password

Carrier: Verizon
Phone: Samsung Galaxy S3 4gLTE 32gb
Model Number: SCH-I535
OS: stock
My friend entered the pattern-swipe password too many times, which made my GS3 lock up and force me "To unlock, sign in with [my] Google account". So, I did that many times to no avail. I tried all 3 of my gmail accounts even though I know which one specifically that associated with the google play account as I had bought an application a few weeks back and found the receipt of that app in my main email. Next, I changed the passwords to all the accounts and tried them again. Then after that I changed all my passwords to strictly numerical passwords so my passwords had no letters in them as I thought perhaps my phone was auto-capitalizing the first letter of my password -- didn't work. I've turned my phone on and off multiple times, taken out the batter and sim card multiple times as well. Also, it's important to note that I attempted to log in with and without the domain name: "emailaddress" and "[email protected]" and that I assume the Wi-Fi is turned off due to the fact that manually turned it off since I was on a cruise at the time that was charging $23 per every half hour of internet... I also turned off the data inside the scroll down menu and then turned on airplane mode; however, I was able to turn off airplane mode via holding down my power button and clicking on the airplane mode button. I'm pretty sure that the data is on now, at least when I try to type in my password.
I called google: the woman told me to turn my phone on and off and to make sure I had the right password -- she was clueless
I talked to Samsung online: they told me that Verizon had unlock codes...
William: As you are unable to unlock the device with the Google account details , please contact the carrier for assistance
William: As the unlock codes are provided by the carrier
William: You can contact Verizon support at 1-888-466-4646.
I called Verizon and they said they can do a factory reset and don't have any such "unlock codes"
I've tried to access the phone with Samsung Kies, but it says that I need to unlock the phone first.
I tried accessing the phone through the my computer folder, but there's nothing inside the SCH-I535 folder.
I right clicked and looked at the properties of the SCH-I535 folder and there was no information provided (not even the file size of the harddrive).
I right clicked and tried to import movies and photos and I couldn't do that.
I tried having someone call me (I can receive calls) and quickly pressing the menu button to try to get into the phone -- that didn't work.
So yeah, I can't get into my phone.
I want to at least be able to retrieve my photos/videos from the family vacation I just went on. Is there a way to salvage them? (I didn't set up dropbox or any backup service for that matter) Does verizon backup assistant plus backup information on your phone without you having to set it up? Is the password that I need to supply the same one as my gmail password?
How can I fix this?
Someone save me.
not sure if doable, but I'd try booting into the recovery menu. It usually is done by holding a combination "volume-down + home +power" or "v-up+-home+_power". Once you get there, one of the options should be factory reset.
ricecracker96 said:
Carrier: Verizon
Phone: Samsung Galaxy S3
Model Number: SCH-I535
My friend entered the pattern-swipe password too many times, which made my GS3 lock up and force me "To unlock, sign in with [my] Google account". So, I did that many times to no avail. I tried all 3 of my gmail accounts even though I know which one specifically that associated with the google play account as I had bought an application a few weeks back and found the receipt of that app in my main email. Next, I changed the passwords to all the accounts and tried them again. Then after that I changed all my passwords to strictly numerical passwords so my passwords had no letters in them as I thought perhaps my phone was auto-capitalizing the first letter of my password -- didn't work. I've turned my phone on and off multiple times, taken out the batter and sim card multiple times as well. Also, it's important to note that I attempted to log in with and without the domain name: "emailaddress" and "[email protected]" and that I assume the Wi-Fi is turned off due to the fact that manually turned it off since I was on a cruise at the time that was charging $23 per every half hour of internet... I also turned off the data inside the scroll down menu and then turned on airplane mode; however, I was able to turn off airplane mode via holding down my power button and clicking on the airplane mode button. I'm pretty sure that the data is on now, at least when I try to type in my password.
I called google: the woman told me to turn my phone on and off and to make sure I had the right password -- she was clueless
I talked to Samsung online: they told me that Verizon had unlock codes...
William: As you are unable to unlock the device with the Google account details , please contact the carrier for assistance
William: As the unlock codes are provided by the carrier
William: You can contact Verizon support at 1-888-466-4646.
I called Verizon and they said they can do a factory reset and don't have any such "unlock codes"
I've tried to access the phone with Samsung Kies, but it says that I need to unlock the phone first.
I tried accessing the phone through the my computer folder, but there's nothing inside the SCH-I535 folder.
I right clicked and looked at the properties of the SCH-I535 folder and there was no information provided (not even the file size of the harddrive).
I right clicked and tried to import movies and photos and I couldn't do that.
I tried having someone call me (I can receive calls) and quickly pressing the menu button to try to get into the phone -- that didn't work.
So yeah, I can't get into my phone.
I want to at least be able to retrieve my photos/videos from the family vacation I just went on. Is there a way to salvage them? (I didn't set up dropbox or any backup service for that matter) Does verizon backup assistant plus backup information on your phone without you having to set it up? Is the password that I need to supply the same one as my gmail password?
How can I fix this?
Someone save me.
Click to expand...
Click to collapse
Wow! You've done everything. Possibly changing the password made the situation worse? It wasn't letting you in regardless. Wow... sucks about your pictures and videos... god damn thing. God damn friend.
Sent from my SCH-I535 using Tapatalk 2
If you're completely stock, factory reset from settings, privacy should get you back to the set up wizard or whatever its called. If rooted and custom recovery is installed, boot in to recovery and do a restore or data factory reset. Anything on your SD card should be safe.
Sent from my SCH-I535 using xda premium
Also, I should note that my goal here is to recover my pictures/videos. I do know that the factory reset is an option; however, that wouldn't allow me to retrieve my photos/videos as my 32g stock verizon galaxy s3 didn't come with an sd card, nor did I insert one, so all the pictures and videos are saved onto the harddrive.
Do you guys know if the harddrive is partitioned so that photos/videos are saved in the event of a factory reset?
ricecracker96 said:
Also, I should note that my goal here is to recover my pictures/videos. I do know that the factory reset is an option; however, that wouldn't allow me to retrieve my photos/videos as my 32g stock verizon galaxy s3 didn't come with an sd card, nor did I insert one, so all the pictures and videos are saved onto the harddrive.
Do you guys know if the harddrive is partitioned so that photos/videos are saved in the event of a factory reset?
Click to expand...
Click to collapse
When you connect it to your computer it should bring up a "Phone" drive, Inside that there should be a folder with all of your pictures and videos. Are you not seeing that at all?
And no, if you factory reset you will lose everything on the internal sdcard
Check your Google accounts. Every now and then, they get hacked or spammed and Google will lock them. Check the account online and perhaps re-set your password. If that doesn't work... you may be hosed.
Sccrluk9 said:
When you connect it to your computer it should bring up a "Phone" drive, Inside that there should be a folder with all of your pictures and videos. Are you not seeing that at all?
And no, if you factory reset you will lose everything on the internal sdcard
Click to expand...
Click to collapse
There is a "phone" drive that pops up as "SCH-I535", and inside of this drive there are 0 items. When I look at the properties the only info it gives me are:
model name
manufacturer
firmware version
serious number
battery life percentage
Yeah, nothing really useful in there.
Thanks for the clarification on the factory reset; I have a feeling that's what I'll have to end up doing :[
can you odin CWM in then backup stuff through there?
xrock80 said:
Check your Google accounts. Every now and then, they get hacked or spammed and Google will lock them. Check the account online and perhaps re-set your password. If that doesn't work... you may be hosed.
Click to expand...
Click to collapse
I already changed the passwords multiple times to test that out :[
Did you happen start start Google + ? If so, then it should have stored your photos/videos in your Google + account.
Otherwise; I think you have to reset...
con247 said:
can you odin CWM in then backup stuff through there?
Click to expand...
Click to collapse
Looking into it right now. If you have any threads you know about for my phone please let me know. Thanks ^^
con247 said:
can you odin CWM in then backup stuff through there?
Click to expand...
Click to collapse
I can't. For some reason I cannot find 2 files I need:
Blank System.img.tar
or
Rooted System.img.tar
Does anyone know where I can find these files?
ricecracker96 said:
I can't. For some reason I cannot find 2 files I need:
Blank System.img.tar
or
Rooted System.img.tar
Does anyone know where I can find these files?
Click to expand...
Click to collapse
When I originally did my phone I used the rooted stock image image (root66) found here. The original non-rooted images are available in a different thread in the same forum.
Ok just to clarify a few things that have been mentioned in the thread:
If you don't have usb debugging enabled then your phone cannot communicate with your pc so ALWAYS enable that as soon as you get your phone even if you never plan on using it (just in case). Without usb debugging enabled you cannot use any of the backup functions in the S3 ToolKit.
You cannot access internal storage if you are locked out and cannot get past the lock screen for security reasons. If you do not have any security set then you can access internal storage by turning the phone on.
Performing a NAND backup in cwm will not back your data/media folder as it could potentially require a 16/32/64GB backup file if your whole internal storage was used up. For this reason you could not recover any data from internal storage using this method.
Performing a wipe in recovery will NOT format the data/media partition so you will not lose any data on there. I just tried it to make sure and the system is reset but everything on internal storage is still there. This was tested on a custom rom and using cwm recovery 6.0.1.0.
As you dont have usb debugging enabled then your only option to get the phone working again is to wipe from recovery. If it wipes your internal storage then I apologise but there is really nothing else you can do.
Mark.
Just in time, I think this may solve your problem:
http://forum.xda-developers.com/showthread.php?t=1800799
caslca said:
Just in time, I think this may solve your problem:
http://forum.xda-developers.com/showthread.php?t=1800799
Click to expand...
Click to collapse
He has stated that his phone doesn't have usb debugging enabled so adb commands will not work.
Mark.
mskip said:
Ok just to clarify a few things that have been mentioned in the thread:
If you don't have usb debugging enabled then your phone cannot communicate with your pc so ALWAYS enable that as soon as you get your phone even if you never plan on using it (just in case). Without usb debugging enabled you cannot use any of the backup functions in the S3 ToolKit.
You cannot access internal storage if you are locked out and cannot get past the lock screen for security reasons. If you do not have any security set then you can access internal storage by turning the phone on.
Performing a NAND backup in cwm will not back your data/media folder as it could potentially require a 16/32/64GB backup file if your whole internal storage was used up. For this reason you could not recover any data from internal storage using this method.
Performing a wipe in recovery will NOT format the data/media partition so you will not lose any data on there. I just tried it to make sure and the system is reset but everything on internal storage is still there. This was tested on a custom rom and using cwm recovery 6.0.1.0.
As you dont have usb debugging enabled then your only option to get the phone working again is to wipe from recovery. If it wipes your internal storage then I apologise but there is really nothing else you can do.
Mark.
Click to expand...
Click to collapse
Thank you so much for the help, good sir. Yeah, I made a big mistake not turning on usb debugging or setting up dropbox/google+/something of the sort. Though, I guess it's somewhat of a good thing that this happened since I was never interested in understanding how android works before. Now, I'm planning on playing around with it once I wipe it. Hopefully, it'll work. Anyway, thanks again
ricecracker96 said:
Thank you so much for the help, good sir. Yeah, I made a big mistake not turning on usb debugging or setting up dropbox/google+/something of the sort. Though, I guess it's somewhat of a good thing that this happened since I was never interested in understanding how android works before. Now, I'm planning on playing around with it once I wipe it. Hopefully, it'll work. Anyway, thanks again
Click to expand...
Click to collapse
Yeah it always takes a disaster to bring you closer to your phone lol.
Let us know how it goes
Mark.
Won't a stock Odin flash fix this?
Sent from my SGH-T999 using xda premium

Bypass setup — is it possible?

I returned my phone to stock UE40. So it's in something like a factory state. I booted up and, as expected, got the language selection screen. After that, I logged into my WiFi network. But I don't want to enter my account info. I just want to get to the home screen. Seems to me I did this very recently, but that may have been on a Nexus device, maybe one with a custom ROM. I don't recall for sure. Anyway, I can't get past that system request for my Google email address. Is there a way to do this where I can just get to the home screen without entering credentials?
maigre said:
I returned my phone to stock UE40. So it's in something like a factory state. I booted up and, as expected, got the language selection screen. After that, I logged into my WiFi network. But I don't want to enter my account info. I just want to get to the home screen. Seems to me I did this very recently, but that may have been on a Nexus device, maybe one with a custom ROM. I don't recall for sure. Anyway, I can't get past that system request for my Google email address. Is there a way to do this where I can just get to the home screen without entering credentials?
Click to expand...
Click to collapse
One method is to NOT enter your wifi...or to tell it to forget it...maybe pull the sim to so no data connection...then it has no option to setup a gmail account and should let you skip it.
Once at home screen you can go into settings,wifi and re-enable your wifi.
famewolf said:
One method is to NOT enter your wifi...or to tell it to forget it...maybe pull the sim to so no data connection...then it has no option to setup a gmail account and should let you skip it.
Once at home screen you can go into settings,wifi and re-enable your wifi.
Click to expand...
Click to collapse
I don't think I was able to get past the wifi request. That's what I tried the first time around. I could reset and try it again. The SIM card is already out.
I reset and tried to bypass the wifi selection. No go. Even if I turned wifi off, the system would just turn it back on and cycle me through language selection and wifi network. Strange. I KNOW I did this recently, but that may have been on a Nexus 6. Probably was.
FWIW, every time I reset the device, it bootloops when I try to boot into the system. Tonight, this happened a few times. First, when I wiped the device, flashed a system image, and tried to boot into it. Then, a few more times when I reset from stock recovery. Each time, I'd power the phone off during the bootloop and then restart. And it would be OK.
No matter. I'm where I need to be. Just wondered if there was a way around wifi selection and and entering an email address.
Sorry to bump this thread,
But I'm having a similar issue. I restored the phone and booted fine. Until I got to the setup page, I couldn't skip it so I login in my credentials and the "protect your phone" prompt appeared and sent me back to the language screen.
I’m restoring it again using the restore software 4.9.2 tool, since I had the 5 percent issue earlier and I’m going to try again and see if I can skip it.
Of course I’m unable to set up usb debugging as I can’t at least accessing the main home screen.
Any advice suggestions are much appreciated.
Thanks.
Never mind got it working and back on Twrp and flashing. Used an old samsung trick and accessed the developer settings that way.
How you did it?
I can tell you what I did to bypass it.
I first got a USB OTG flash drive from the local computer store. I then downloaded an unsigned apk file from any site that has them. Personally I stumbled upon this solution so I had some random "Unlock your phone" APK on the drive. Anyhow, when the phone was on I plugged the flash drive into the phone and tried to open the APK file, it gave me an error message stating that the app was unsigned but then it allowed me to go into security settings, from there I could turn off all of the google verification crap. After I turned off all of the settings, I wiped the cache on the phone, restored it, and it was fixed. No more verification screen.
i HAVE NO ISSUE ON 6045y WITH STOCK FIRMWARE OR WITH DCZ FIRMWARE. I can bypass the setup screen normally.

Panasonic FZ-X1 ToughPad unlock/wipe?? help?

Hey guys, so I work for an IT company that buys and sells ex gov, ex school etc stuff in bulk and resells to whoever, at the moment we have 9 of these things and they are all locked with a number password, we have tried to contact the people we got them from but as so often happens, they haven't been helpful in providing the pin, usually we would give up and throw em out but these things aren't cheap, so as the head tech, one of my superiors offered me one of them to keep/sell myself if I can figure out how to unlock them.
So backstory aside, the easy solution is boot into recovery and wipe, but these things (which ive personally never seen before) have a password in the recovery menu, requiring you to enter a password before it will actually wipe.
What is my best option to unlock/wipe these things? annoyingly the "master reset" codes etc that Panasonic have are not usable cus the dialer cant be accessed from the lock screen, my thought was adb but its been a while since ive messed with that and could do with some guidance on it.
I promise you these are not stolen, we just really dont want to lose a large chunk of change on these.
Thanks guys!
edit: so updates, usb debugging isnt on so ADB cant be done, nothing detects, recovery simply has wipe or reboot, wipe involving a password to be entered before itll wipe, its running android 5 so with some messing around im able to bypass the lockscreen and let the dialer show up and be used, by calling an emergency number and quickly hanging up while frantically clicking back and or home button, I can get it to (while in a semi locked state still) launch the home menu thats set up, annoyingly this is some organisations software and exiting it to the actual home screen requires a password again..this time a text password so forget basic guessing, and thats basically where im at, from here launching any of the tools or chrome etc will take you back to the lock screen, if I can somehow get chrome to launch, I could enter settings from there and wipe, but so far cant seem to without it going back to the lock screen and starting all over again.
Any help or advice would be greatly appreciated, Thanks!
Hi,
I have the same problem! But this thing is brand new!!
I purchased a Panasonic toughpad Fz-x1 a couple of days ago and the first thing I did was to do an update on it which went well and the version of android on it is 4.2.2. I checked the Panasonic website to see if there was an update to 5.1.1 and there was. So I downloaded the file to my sd card and done the update, but now I am stuck with the dreaded dead android red exclamation. There is a menu of two lines, 1: Reboot system now and 2: Wipe data/ factory reset.
When you do a wipe data/ factory reset the next screen is to delete all user data and say yes to that. But now it wants a password that is numeric and I have no idea what that is as I haven't set up any security on it yet. I am hoping someone here can help me with this problem. Thanks
I am getting in touch with Panasonic and when I receive a reply from them I will pass it on here.
i need the same, my japan fz-x1 have a password in this function

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