[Q] Nexus 5 rebooting randomly, mint condition - Nexus 5 Q&A, Help & Troubleshooting

Hi everyone, I hope someone can help me on that one.
In the last 3-4 weeks, I've seen my Nexus 5 rebooting here and there randomly. He's not stock into a boot loop, he works just fine and then 'pop', I can see it rebooting without reasons.
I'm running stock 5.1.1, kernel 3.4.0-gbebb36b, Build number LMY48B. The phone is rooted manually, no automatic trick.
Does randomly reboots means something? Is there a way to see what happens/what happened like an event viewer in Windows?
Thanks a lot.

You can use 'adb logcat' to see system logs.
a hammerhead wrote this.

pplante19 said:
Hi everyone, I hope someone can help me on that one.
In the last 3-4 weeks, I've seen my Nexus 5 rebooting here and there randomly. He's not stock into a boot loop, he works just fine and then 'pop', I can see it rebooting without reasons.
I'm running stock 5.1.1, kernel 3.4.0-gbebb36b, Build number LMY48B. The phone is rooted manually, no automatic trick.
Does randomly reboots means something? Is there a way to see what happens/what happened like an event viewer in Windows?
Thanks a lot.
Click to expand...
Click to collapse
It will die soon.
Sent from my SM-G920T

ambervals6 said:
It will die soon.
Sent from my SM-G920T
Click to expand...
Click to collapse
Is that a known behaviour to a knwon issue or you're just saying this like that?

pplante19 said:
Is that a known behaviour to a knwon issue or you're just saying this like that?
Click to expand...
Click to collapse
Happened the same to my old nexus 5 before it got stuck in bootloop and I needed a new motherboard.
Sent from my SM-G920T

ambervals6 said:
Happened the same to my old nexus 5 before it got stuck in bootloop and I needed a new motherboard.
Sent from my SM-G920T
Click to expand...
Click to collapse
Ok, thanks for telling me. I'm not yet stuck in a bootloop yet, but I hope it will be ok until the Nexus 5 2015 gets released.

Power button could be playing up. Have you tried completely wiping it clean, fresh install it from Google files and don't root and test it for a week or two in case it's just a software bug somewhere
Sent from my Nexus 5 using Tapatalk

For me it was the power button. But, I could see the power menu appearing sometimes before it powered off. If this is the case, bang the power button to a table side, it actually works Seriously, it does.
Here are others who fixed it by banging it to a table: https://www.reddit.com/r/Nexus5/comments/2rpfuj/nexus_5_broken_power_button_keeps_rebooting/

Related

[Q] Root causing sleep of death?

Every time I root with blob v5, I get the sleep of death issue. When I go back to stock blob, everything works fine. Tried this twice and both times root caused sleep of death... any one else having this issue? Am I doing something wrong? A would love to have root, but not of it's causing sleep of death. Any help is appreciated. thanks
Sent from my Transformer TF101 using Tapatalk
Are you using the most recent ASUS update?
The *only* change on the boot.img in the rooted blob is ro.secure=0..e.g., not way it can cause sleep of death.
If you on the other hand use V5 with older than v8.2.3.9, it's likely to cause issues (e.g. I know it causes issues with camera and bluetooth at the very least).
Also, which SKU are you on? E.g. US, WW, CN etc?
My wife's isn't rooted, and hers has done it once so far. Mine did it twice before rooting it, and never since rooting it (blob v5).
Mine hasn't done it and mine is rooted. Blob v5 btw.
I am on the most recent firmware, 8.2.3.9 US... I wonder if one of my root applications is causing the issue. I will reroot and see if it happens before i install apps. Thanks to all for the input.
Sent from my Transformer TF101 using Tapatalk
It happened to me...i was scared as hell..but when I finally got it to wake up..I flash a rom and it hasnt happened since
da-slicksta said:
It happened to me...i was scared as hell..but when I finally got it to wake up..I flash a rom and it hasnt happened since
Click to expand...
Click to collapse
Could it be some system apps run amok, causing high temperature on the transformer and system shut down?
Just a guess, i have had it few times with my nexus one.
WW Edition had this happen once without root. I do not think it is a rooting issue.
So I rerooted and installed my apps (including the root ones - Adfree, root file explorer, titanium backup). The sleep of death happened. I then tried MoDaCo's rom. The sleep of death happened again. I then tried Prime's Rom. So far I havent had a sleep of death.
da-slicksta said:
It happened to me...i was scared as hell..but when I finally got it to wake up..I flash a rom and it hasnt happened since
Click to expand...
Click to collapse
What Rom are you using?
I updated to latest firmware on asus.com then used blob 5 to root. No problems since I rooted or before. Could some explain what the SOD is and what happens...just see people saying they have had it happen but no description.
Sent from my ADR6400L using Tapatalk
Crimton said:
I updated to latest firmware on asus.com then used blob 5 to root. No problems since I rooted or before. Could some explain what the SOD is and what happens...just see people saying they have had it happen but no description.
Sent from my ADR6400L using Tapatalk
Click to expand...
Click to collapse
It is exactly what it sounds like - the screen goes to sleep and the device never wakes up from it. You have to double long+press power button to power cycle the device fully.
spuniun said:
It is exactly what it sounds like - the screen goes to sleep and the device never wakes up from it. You have to double long+press power button to power cycle the device fully.
Click to expand...
Click to collapse
Guess I'm lucky then, cross my fingers...
Sent from my ADR6400L using Tapatalk
Crimton said:
Guess I'm lucky then, cross my fingers...
Sent from my ADR6400L using Tapatalk
Click to expand...
Click to collapse
If you are lucky, so am I.
I had two Eee pads updated to the ltest ASUS firmaware and then rooted B5 . Not a single glitch in 4 days.
Primes rom
I tried stock, Prime and MCR Hr 5, all of them give me SOD even without any additional application.
I have to play music or run pandora if I want to turn off the screen.

Strange problems with Galaxy r

Ok so it is like this:
I bought my galaxy r here in sweden 1 year and 3 months ago, it was working perfectly for around 1 year.
At the one year mark i started to have some problems with the touchscreen where the phone would feel a pressure in the middle of the screen, to get rid of this i simply locked and unlocked the phone or rubbed a bit with a cloth on the screen.
Recently when I saw there was a cm10.1 rom with nightlies I rooted my phone and later installed the cm10.1 rom. Now the most anoying thing. I have a problem with my battery where the phone just shuts down randomly (mostly when playing games) even though it sometimes have up too 80% battery remaining. Then when I restart the phone it usually have 0% battery left and therefore shuts itself down again, sometimes it restarts with just a 20-30% batteryloss. This have occured more often recently and it shuts itself of 3-4 times a day. I can't remember if it was like this when i was on stock, before I started to flash and root, but i think it was.
A few days ago i flashed stock ics from odin and I confirmed that both of these problems still were there, so i have hard to belive that it is the modding of the software that have caused this.
Do you guys have any suggestions to how i can be able to use my phone normally again?
Im just a poor student so i don't want to waste money on a new phone after just 1 year :/
wipe data and cache..i think after flashing u restore ur data back.
Sent from my GT-I9103 using Tapatalk 4 Beta
Will this help with the battery?
kataria.vikesh said:
wipe data and cache..i think after flashing u restore ur data back.
Sent from my GT-I9103 using Tapatalk 4 Beta
Click to expand...
Click to collapse
Will this help the crashing/battery?
DippN said:
Will this help the crashing/battery?
Click to expand...
Click to collapse
It may be help you but first tell me, are you restoring data from titanium backup or something related to that..??
Also if you want to take backup then take it using Super backup application.
kataria.vikesh said:
It may be help you but first tell me, are you restoring data from titanium backup or something related to that..??
Also if you want to take backup then take it using Super backup application.
Click to expand...
Click to collapse
Nope, im not takeing backup of anything.
And one other thing i forgot to mention earlier, the phone now also thinks it is charging itself evrn when it is not. It think the usb cable is still connected.
I hope OP doesn't mind that I'm joining his thread, I'm experiencing the same problems on my gfs phone and don't know what to do.
I just installed the fresh CM 10.1 nightlies (did Cache/Data/Dalvik Wipe) and she is experiencing pretty much the same problems:
After 1 or 2 hours of unplugging the phone gets stuck and shuts down. After restarting the battery percentage is pretty low and the phone shuts down again (even if the battery says ~10%). The battery percentage then changes every restart, but is always between 0 and 20%. The phone is barely usable in this state :/
I couldn't wipe the SD card (.android_secure) because the swapped paths, could this be related?
Thank you in advance!
paKS7 said:
I hope OP doesn't mind that I'm joining his thread, I'm experiencing the same problems on my gfs phone and don't know what to do.
I just installed the fresh CM 10.1 nightlies (did Cache/Data/Dalvik Wipe) and she is experiencing pretty much the same problems:
After 1 or 2 hours of unplugging the phone gets stuck and shuts down. After restarting the battery percentage is pretty low and the phone shuts down again (even if the battery says ~10%). The battery percentage then changes every restart, but is always between 0 and 20%. The phone is barely usable in this state :/
I couldn't wipe the SD card (.android_secure) because the swapped paths, could this be related?
Thank you in advance!
Click to expand...
Click to collapse
Im just glad im not alone with this problem, and as you said, its barely unusable without having it plugged in.
DippN said:
Im just glad im not alone with this problem, and as you said, its barely unusable without having it plugged in.
Click to expand...
Click to collapse
paKS7 said:
I hope OP doesn't mind that I'm joining his thread, I'm experiencing the same problems on my gfs phone and don't know what to do.
I just installed the fresh CM 10.1 nightlies (did Cache/Data/Dalvik Wipe) and she is experiencing pretty much the same problems:
After 1 or 2 hours of unplugging the phone gets stuck and shuts down. After restarting the battery percentage is pretty low and the phone shuts down again (even if the battery says ~10%). The battery percentage then changes every restart, but is always between 0 and 20%. The phone is barely usable in this state :/
I couldn't wipe the SD card (.android_secure) because the swapped paths, could this be related?
Thank you in advance!
Click to expand...
Click to collapse
Both of you install CM10.1 using Procedure no 2 from OP.
kataria.vikesh said:
Both of you install CM10.1 using Procedure no 2 from OP.
Click to expand...
Click to collapse
Will try that when i get home, thx.
kataria.vikesh said:
Both of you install CM10.1 using Procedure no 2 from OP.
Click to expand...
Click to collapse
Thank you, vikesh! I'll be able to try Procedure II tomorrow afternoon.
paKS7 said:
Thank you, vikesh! I'll be able to try Procedure II tomorrow afternoon.
Click to expand...
Click to collapse
Sadly, I can confirm that this did not change anything.
The problems are still there :/
DippN said:
Sadly, I can confirm that this did not change anything.
The problems are still there :/
Click to expand...
Click to collapse
It shouldn't be happened. But if u are feeling so, just flash any stock GB using odin v1.87. Then just wipe all data and cache. Install cm10.1 over that using method 2.
Sent from my GT-I9103 using xda premium
kataria.vikesh said:
It shouldn't be happened. But if u are feeling so, just flash any stock GB using odin v1.87. Then just wipe all data and cache. Install cm10.1 over that using method 2.
Sent from my GT-I9103 using xda premium
Click to expand...
Click to collapse
I'm definitely going to try this, but as it seems now i think it is more about a faulty battery/hardware that software?
Or have these kind of problems been fixed software before?
One other thing, if i have rooted my device, does the root dissappear when i flash stockrom using odin?
DippN said:
I'm definitely going to try this, but as it seems now i think it is more about a faulty battery/hardware that software?
Or have these kind of problems been fixed software before?
One other thing, if i have rooted my device, does the root dissappear when i flash stockrom using odin?
Click to expand...
Click to collapse
May be hardware or software too..when you will vanish all data & cache then Software issue may be gone but if problem still persist, means you have hardware problem.
Also, root will be lost after flashing Stock ROM from ODIN.
I'm able to also confirm, that Procedure II didn't help the problem. I really doubt it is a hardware fault, because of us two having the exact same problem after flashing the same rom.
@Dippn: Do you know which nightly build you used? In my case it was the nightly build "20130405". Also could you check which baseband you are on? (Under About Phone -> Baseband Version) Over here we have i9103NEKI1
The only special thing we did I can think of is flashing a modem file (when we were still on the unofficial cm10.1 without these kind of problems, but massive battery drain), because there was a call problem going on for customers of the austrian provider 3 and CM10.1.
I could analyse the problem a bit more today: It seems as soon as the phone gets busy (for example from the browser loading pages or in DippN's case processing a game), the touch screen gets unresponsive and everything starts to lag and delay or freezes completely until it shuts down the phone. Could be either CPU or RAM related, I guess. I just wonder what caused this, even if the nightly had a faulty kernel, this should be fixed as soon as we flash another ROM, right?
I will be able to try a different ROM on monday. It would be great, if you could report, if the downgrade to GB helped the issue. I'd like to try a different baseband, if you are on the same right now too.
Greetings and thank you so much for trying to help us, vikesh!
paKS7 said:
I'm able to also confirm, that Procedure II didn't help the problem. I really doubt it is a hardware fault, because of us two having the exact same problem after flashing the same rom.
@Dippn: Do you know which nightly build you used? In my case it was the nightly build "20130405". Also could you check which baseband you are on? (Under About Phone -> Baseband Version) Over here we have i9103NEKI1
The only special thing we did I can think of is flashing a modem file (when we were still on the unofficial cm10.1 without these kind of problems, but massive battery drain), because there was a call problem going on for customers of the austrian provider 3 and CM10.1.
I could analyse the problem a bit more today: It seems as soon as the phone gets busy (for example from the browser loading pages or in DippN's case processing a game), the touch screen gets unresponsive and everything starts to lag and delay or freezes completely until it shuts down the phone. Could be either CPU or RAM related, I guess. I just wonder what caused this, even if the nightly had a faulty kernel, this should be fixed as soon as we flash another ROM, right?
I will be able to try a different ROM on monday. It would be great, if you could report, if the downgrade to GB helped the issue. I'd like to try a different baseband, if you are on the same right now too.
Greetings and thank you so much for trying to help us, vikesh!
Click to expand...
Click to collapse
Well, we are not on the same baseband. I'm on I9103XXLQ3.
About the cm verison im not quiet sure, the latest i flashed was "20130406" but since the problem were there the time before that when i flashed cm I cant answer exacly but i have a cm version "20130305" on my desktop and it could be that one that I used.
I never used cm before it was on nightlies so the modem file flashing i dont know anything about.
The thing you mention about that it shuts of when the phone gets busy and touchscreen gets unresponsive I can kind of confirm too.
I will flash GB now, will report back in an hour how it went.
kataria.vikesh said:
It shouldn't be happened. But if u are feeling so, just flash any stock GB using odin v1.87. Then just wipe all data and cache. Install cm10.1 over that using method 2.
Sent from my GT-I9103 using xda premium
Click to expand...
Click to collapse
Are you sure i should do it using v1.87?
I'm having problems finding it and v1.85 seems to be in everyones links.
DippN said:
Are you sure i should do it using v1.87?
I'm having problems finding it and v1.85 seems to be in everyones links.
Click to expand...
Click to collapse
Flashed GB using v1.85 and now I am stuck in bootloop, after 10 sec at the samsung logo it restarts and repeat. >.>
When the phone restarted after the flash and after it says "-updating application" it says:
Installing Multi-CSC
Can't access to '/system/csc/NEE/system/'.
Successfully applied multi-CSC.
I have no idea what this means but could it mean anything?
EDIT: I got it to start by wipe cache and data. (thought i should do that when cwm was installed)
Unfortunately already in the startup options when u write wifi password the touchscreen became very unresponsive and when i after a few min had succeded writing the password the phone shut of when it tried to connect to it! :,(
I can also confirm that it still thinks it is charing when it is not becuase the symbol in the statusbar flicked from battery to charging symbol.
Is there anything else softwarerelated that I can do?
DippN said:
Flashed GB using v1.85 and now I am stuck in bootloop, after 10 sec at the samsung logo it restarts and repeat. >.>
When the phone restarted after the flash and after it says "-updating application" it says:
Installing Multi-CSC
Can't access to '/system/csc/NEE/system/'.
Successfully applied multi-CSC.
I have no idea what this means but could it mean anything?
EDIT: I got it to start by wipe cache and data. (thought i should do that when cwm was installed)
Unfortunately already in the startup options when u write wifi password the touchscreen became very unresponsive and when i after a few min had succeded writing the password the phone shut of when it tried to connect to it! :,(
I can also confirm that it still thinks it is charing when it is not becuase the symbol in the statusbar flicked from battery to charging symbol.
Is there anything else softwarerelated that I can do?
Click to expand...
Click to collapse
Wipe data again.. If possible after wiping data Just reflash the GB.

[Q] Random Reboots Since 4.4.3

Anyone else?
Fully stock? Do a factory reset from stock recovery.. Should fix it. If you're on a custom rom, do a clean flash. (wiping everything except data)
- Sent from an IceCold Hammerhead!
Thx for the advice.
But was wondering if anyone else is getting them.
I'm trying a few things to fix it as I never had a reboot since I owned the phone in November last year, until 4.4.3
At the moment I'm trying an older radio, but it's hard to pin since my last try of using a 4.4.2 kernel kept me up for 35 hours before it happened again.
got an rma replacement.. still happening
meangreenie said:
got an rma replacement.. still happening
Click to expand...
Click to collapse
Did you restore a nandroid on it or anything?
rootSU said:
Did you restore a nandroid on it or anything?
Click to expand...
Click to collapse
no, is completely fresh
tried everything under the sun over the last month.. factory image installs, running safe mode, no apps installed, new Google account... ect ect
can't stop a soft reboot occurring every 2 or 3 days.. I use to have 'up times' of over a month on 4.4
meangreenie said:
no, is completely fresh
tried everything under the sun over the last month.. factory image installs, running safe mode, no apps installed, new Google account... ect ect
can't stop a soft reboot occurring every 2 or 3 days.. I use to have 'up times' of over a month on 4.4
Click to expand...
Click to collapse
Upgrade to 4.4.4 and see if it sorts out?? You get random reboots even when the phone is in safe mode?
vin4yak said:
Upgrade to 4.4.4 and see if it sorts out?? You get random reboots even when the phone is in safe mode?
Click to expand...
Click to collapse
I'm on 4.4.4.. op was posted when 4.4.3 was out.
I know it's weird, i was very surprised to see my new replacement do it too a little a while a go
.. shrugs
meangreenie said:
I'm on 4.4.4.. op was posted when 4.4.3 was out.
I know it's weird, i was very surprised to see my new replacement do it too a little a while a go
.. shrugs
Click to expand...
Click to collapse
Perform a factory reset and see if it sorts things out??
I'm assuming you're stock, unrooted??
still suffering from this
i have noticed that if location is not set to off, it's much better, where it can run for over a week at time
as soon as i turn location off, I'm lucky to get much over 30 hours before it soft reboots
going back to 4.4 it is completely stable as it always was

[Q] 4.4.3 and inital encryption problem [Solved]

Not really sure how it was solved but tried it one more time and it finally worked.
I am trying to use the Encrypt Phone on the new 4.4.3 and I start the steps to do the initial encrypting I enter my password then it should go into encryption but the only thing that happens is my phone reboots and never encrypts. Not to give a long story here but I have used encryption in 4.4.2 and had no issues, 4.4.3 was after a full reset and fresh image pushed to the phone. Any thoughts? I hate to attempt a reset again.
Thank you,
-G
mgerard said:
Not really sure how it was solved but tried it one more time and it finally worked.
Click to expand...
Click to collapse
It's been like that for a while as far as I know - as you found out, trying again worked.
Sent from my Nexus 5
Yea, I had not had this one before. I had tried it so many times until it just worked. I wish I knew what steps it was that solved it but of course it could have been totally random. One thing I have noticed that fully encrypted on 4.4.3 has no lag that I can see. On the previous release I had noticed a slight change.
Lethargy said:
It's been like that for a while as far as I know - as you found out, trying again worked.
Sent from my Nexus 5
Click to expand...
Click to collapse
mgerard said:
Yea, I had not had this one before. I had tried it so many times until it just worked. I wish I knew what steps it was that solved it but of course it could have been totally random. One thing I have noticed that fully encrypted on 4.4.3 has no lag that I can see. On the previous release I had noticed a slight change.
Click to expand...
Click to collapse
I never encrypted my phone but I've randomly peeked at threads, one being this one: http://forum.xda-developers.com/showthread.php?t=2519762
It does seem to be random - and it's happened for a while.
Sent from my Nexus 5

Phone randomly shutting down

Hi, I've done some research through xda and other outside sources and haven't been able to find a solution or explanation for my issue. The problem that I am having is my phone is randomly shutting down and I have to pull the battery before it allows me to turn it back on. I'm not sure if this is a software, hardware, or battery issue.
I'm running an LG G3 D850, rooted and running flexos 5.1.1, and the 777 kernel. Everything has been fine until about a week ago when I noticed the first shutdown. As of the past two days it has become more frequent. I think the issue may have been with the settings I had set for the app I was using to manage my kernel settings. So I've uninstalled it and will report back. I have a logcat and a screenshot of my about phone, i just dont know how to post it. Any and all help is appreciated, really not wanting to flash another ROM if it can be avoided. Thanks.
definx said:
Hi, I've done some research through xda and other outside sources and haven't been able to find a solution or explanation for my issue. The problem that I am having is my phone is randomly shutting down and I have to pull the battery before it allows me to turn it back on. I'm not sure if this is a software, hardware, or battery issue.
I'm running an LG G3 D850, rooted and running flexos 5.1.1, and the 777 kernel. Everything has been fine until about a week ago when I noticed the first shutdown. As of the past two days it has become more frequent. I think the issue may have been with the settings I had set for the app I was using to manage my kernel settings. So I've uninstalled it and will report back. I have a logcat and a screenshot of my about phone, i just dont know how to post it. Any and all help is appreciated, really not wanting to flash another ROM if it can be avoided. Thanks.
Click to expand...
Click to collapse
First thing to try is a factory reset or flash stock rom.
Sent from my iPhone using Tapatalk
hyelton said:
First thing to try is a factory reset or flash stock rom.
Sent from my iPhone using Tapatalk
Click to expand...
Click to collapse
Thank you for your quick response. Im trying to avoid that as long as possible, but will turn to it as a last resort. Would you maybe have any other suggestions? I would like to post this logcat as I'm hoping it may shed some light on the shut downs. How might I do that?
definx said:
Hi, I've done some research through xda and other outside sources and haven't been able to find a solution or explanation for my issue. The problem that I am having is my phone is randomly shutting down and I have to pull the battery before it allows me to turn it back on. I'm not sure if this is a software, hardware, or battery issue.
I'm running an LG G3 D850, rooted and running flexos 5.1.1, and the 777 kernel. Everything has been fine until about a week ago when I noticed the first shutdown. As of the past two days it has become more frequent. I think the issue may have been with the settings I had set for the app I was using to manage my kernel settings. So I've uninstalled it and will report back. I have a logcat and a screenshot of my about phone, i just dont know how to post it. Any and all help is appreciated, really not wanting to flash another ROM if it can be avoided. Thanks.
Click to expand...
Click to collapse
First thing to try is a factory reset or flash stock rom.
Sent from my iPhone using Tapatalk
Try safe mode diable all apps then u know if in system or apps

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