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I have s-off and unlocked but can't switch simcard to new network
I was given a bricked phone by a friend and got the device working again by following the tutorials on the forum. It took four days to do after many trial and errors but eventually I got it done. Also after many fails I got a ROM to work on the phone. I got s-off and the top of hboot says unlocked in pink. I thought that this would also allow me to use any sim card in the device. I tried using another friends SIM who wasn't on the rogers network and it said "enter SIM unlock code". Meaning, i think, that I have missed something along the way. Which is likely considering the vast amount of how-to's and information out there half of which don't work either from my own inexperience or the writers. Anyway I Have found two major conflicting views on the subject namely 1.That if you have s-off and unlocked bootloader you should be able to use any sim and 2.Only buying the unlock code from the carrier will work no matter off or unlocked.
Rather than just paste every scrap of information on the phone that I have garnered from fastboot and through the information through settings could you let me know what I need to give you in order to help me figure out what it is I need to do? Thanks. Having finally getting the phone to work again I don't want to chance of hard bricking it due to messing with the wrong thing now that I got it going again.
And thanks to cyanogenmod, juopunutupbear.io, clockworkmod, dekoslav's how-to and this site, I would never have gotten even that far.
Further information I just foundout via wiki
I have s-off and unlocked but can't switch simcard to new network
I was given a bricked phone by a friend and got the device working again by following the tutorials on the forum. It took four days to do after many trial and errors but eventually I got it done. Also after many fails I got a ROM to work on the phone. I got s-off and the top of hboot says unlocked in pink. I thought that this would also allow me to use any sim card in the device. I tried using another friends SIM who wasn't on the rogers network and it said "enter SIM unlock code". Meaning, i think, that I have missed something along the way. Which is likely considering the vast amount of how-to's and information out there half of which don't work either from my own inexperience or the writers. Anyway I Have found two major conflicting views on the subject namely 1.That if you have s-off and unlocked bootloader you should be able to use any sim and 2.Only buying the unlock code from the carrier will work no matter off or unlocked.
Rather than just paste every scrap of information on the phone that I have garnered from fastboot and through the information through settings could you let me know what I need to give you in order to help me figure out what it is I need to do? Thanks. Having finally getting the phone to work again I don't want to chance of hard bricking it due to messing with the wrong thing now that I got it going again.
And thanks to cyanogenmod, juopunutupbear.io, clockworkmod, dekoslav's how-to and this site, I would never have gotten even that far.
Thank you guys for your site, I've learned so much already. Here's my problem, I took my HTC Inspire to a tech guy to have him unlock the phone (at that time I didn't know that I could just call AT&T and get the unlock code...). The guy said he unlocked the phone but when I tried putting in T-Mobile sim card it would sometimes read and sometimes not. From being on your website, I discovered a few things. First, the phone's software is reading a different IMEI # than what's actually printed on the phone. Also, when I started the phone to see the bootloader, it still showed as locked. However, when I start the phone with a different sim card, the phone does not ask me for an unlock code, it simply either reads or doesn't read (most of the time) the presence of a sim card. I figured the best way to handle this was to use Glevitan's easy unlock tool (since the hack kit is no longer available). However, when his program gets to the part with the token identifier, I was able to copy the token but have a problem with the HTC-DEV website. Either the website says the code was accepted and that an email was sent (which I never receive) or just before getting to the screen to input the token identifier the website says that I'm not logged in (which of course, I am). Anyway, I've been trying to get the email from HTC-DEV for three days now to no avail (I've even tried to tweet HTC-DEV who only resopnded once saying to check my spam folder...). I am hoping someone can help me. I would like to either fully unlock the phone and flash a new ROM or at least get the phone to recognize the correct IMEI and go back to stock to get an unlock code from AT&T. Thanks for reading this long post! Jim
Try using a different email address for the unlock code. Or pm me with your token I'D and ill rum it through the site and pm you back with your token.
Not sent from an Iphone but from a more sophisticated Android device.
jmkelemen said:
Thank you guys for your site, I've learned so much already. Here's my problem, I took my HTC Inspire to a tech guy to have him unlock the phone (at that time I didn't know that I could just call AT&T and get the unlock code...). The guy said he unlocked the phone but when I tried putting in T-Mobile sim card it would sometimes read and sometimes not. From being on your website, I discovered a few things. First, the phone's software is reading a different IMEI # than what's actually printed on the phone. Also, when I started the phone to see the bootloader, it still showed as locked. However, when I start the phone with a different sim card, the phone does not ask me for an unlock code, it simply either reads or doesn't read (most of the time) the presence of a sim card. I figured the best way to handle this was to use Glevitan's easy unlock tool (since the hack kit is no longer available). However, when his program gets to the part with the token identifier, I was able to copy the token but have a problem with the HTC-DEV website. Either the website says the code was accepted and that an email was sent (which I never receive) or just before getting to the screen to input the token identifier the website says that I'm not logged in (which of course, I am). Anyway, I've been trying to get the email from HTC-DEV for three days now to no avail (I've even tried to tweet HTC-DEV who only resopnded once saying to check my spam folder...). I am hoping someone can help me. I would like to either fully unlock the phone and flash a new ROM or at least get the phone to recognize the correct IMEI and go back to stock to get an unlock code from AT&T. Thanks for reading this long post! Jim
Click to expand...
Click to collapse
Just FYI, glevitan's tool is for bootloader unlock, not SIM unlock. They're separate things. Having never unlocked my SIM card manually, I don't know what's going on with the IMEIs. If your phone sometimes reads an alternate SIM card and sometimes doesn't, I would see if the phone has the same problem with the original SIM card. If it does, it's probably a hardware problem. If that's not the case, if I were in your situation, I'd go yell at the tech guy and try to figure out what he did.
jmkelemen said:
Thank you guys for your site, I've learned so much already. Here's my problem, I took my HTC Inspire to a tech guy to have him unlock the phone (at that time I didn't know that I could just call AT&T and get the unlock code...). The guy said he unlocked the phone but when I tried putting in T-Mobile sim card it would sometimes read and sometimes not. From being on your website, I discovered a few things. First, the phone's software is reading a different IMEI # than what's actually printed on the phone. Also, when I started the phone to see the bootloader, it still showed as locked. However, when I start the phone with a different sim card, the phone does not ask me for an unlock code, it simply either reads or doesn't read (most of the time) the presence of a sim card. I figured the best way to handle this was to use Glevitan's easy unlock tool (since the hack kit is no longer available). However, when his program gets to the part with the token identifier, I was able to copy the token but have a problem with the HTC-DEV website. Either the website says the code was accepted and that an email was sent (which I never receive) or just before getting to the screen to input the token identifier the website says that I'm not logged in (which of course, I am). Anyway, I've been trying to get the email from HTC-DEV for three days now to no avail (I've even tried to tweet HTC-DEV who only resopnded once saying to check my spam folder...). I am hoping someone can help me. I would like to either fully unlock the phone and flash a new ROM or at least get the phone to recognize the correct IMEI and go back to stock to get an unlock code from AT&T. Thanks for reading this long post! Jim
Click to expand...
Click to collapse
Jim, It seems that the tech guy used a box to modify your IMEI number in order to unlock it. You should use the same method to revert it to stock IMEI and the get the unlock code from your carrier. What I am refering is a JTAG BOX
So, I purchased the A32 5g version a little over a year ago and when I came to xda to find the method to root, I found out the bad news. But read in one of the threads that if your sitting on build 1,2 or 3 to not update because there was a possible method to unlock the bootloader coming soon and taking the updates would make it harder/impossible to unlock the bootloader. So I have been sitting on the build that came with my phone when they handed it to me which is RP1A.200720.012.A326U1UEU3AUH1.
I have been ignoring the update notifications for a year in hopes of a *free* method to be released to no avail.... I think... Right?
Also The old update notifications I would get were easy to ignore and swipe away from the notification swipe down menu and I wouldn't see them again for another week or two. But now just in the past few days for some strange reason the update notifications are different and more annoying. Whenever I restart my phone and unlock it for the first time after restart I always get a whole window notification that takes up my whole screen asking me to update so I always click "later". And it's also permanently in my notification swipe down menu now, I can't swipe it away or turn the notis off. And they've also pinned a huge banner at the top of my main settings menu that says "A software update is available" with an accept button right below it.
So, a couple questions:
If I haven't taken any updates how did my carrier change all of these update notifications and pin one to the top of my settings menu that was never there before? Are they able to do that without me taking an update? It's almost like they're trying to put it everywhere on my phone in hopes that there's more of a chance of me accidentally accepting it. Also, I believe that eventually I will accidentally hit accept on one of these constant notifications and I've waited so long for a *free* method to unlock the bootloader that hasn't come yet, should I just update and get it over with? Or is there a *free* method somewhere or word of one coming?
I also have a couple off topic questions about my carrier. So I believe my build # is the Verizon version of the A32 but my actual cell company is cellcom (American cellcom) and cellcom uses Verizon's network. So why does my carrier use Verizon software and the Verizon network? Why doesn't Verizon just open up shop where I live?
All the previous phones I've gotten from cellcom have always been pretty easy to root and they've always been carrier unlocked. Not sure why but they have been. That is until I made the mistake of getting this phone without doing any research on whether or not it was rootable.
Sorry for the long, all over the place post but If anyone could answer my few questions, it'd be greatly appreciated! Because at this point I'm thinking of just pulling the trigger on the updates if there's no way to unlock the bootloader without paying for a token.
Mine is bootloader version 8 so it can't be rooted; but yours is below 6 so this thread says it can be rooted. Please check it out & let the rest of us know how it works out for you if you try those rooting methods.
How to ROOT A32 5G
I cannot for the life of me figure this out. I've read over a bunch of YouTube comments and forum posts on xda. I've tried almsot everything including factory resetting my phone, factory resetting without my sim card inserted, updating my phone, etc. but to no avail despite many others saying it has worked. Almost any other post online always talks about Verizon and how it's impossible with Verizon, so I was wondering if there's a method that actually works with AT&T?
gane885 said:
I cannot for the life of me figure this out. I've read over a bunch of YouTube comments and forum posts on xda. I've tried almsot everything including factory resetting my phone, factory resetting without my sim card inserted, updating my phone, etc. but to no avail despite many others saying it has worked. Almost any other post online always talks about Verizon and how it's impossible with Verizon, so I was wondering if there's a method that actually works with AT&T?
Click to expand...
Click to collapse
Not sure if it will work, but you might have to pay off the device. I've tried it with T-Mobile and it works, but not sure with AT&T. You might have to contact AT&T to unlock your phone. They might be able to unlock the bootloader, however I do not know if it applies to AT&T because I only tried with T-Mobile.
gane885 said:
I cannot for the life of me figure this out. I've read over a bunch of YouTube comments and forum posts on xda. I've tried almsot everything including factory resetting my phone, factory resetting without my sim card inserted, updating my phone, etc. but to no avail despite many others saying it has worked. Almost any other post online always talks about Verizon and how it's impossible with Verizon, so I was wondering if there's a method that actually works with AT&T?
Click to expand...
Click to collapse
I purchased a Pixel 6a from Spectrum and they wouldn't allow the "OEM Unlocking" in developer settings until the device was paid off. It's a way for carriers to ensure that their devices get paid off before any modifications happen. Cause technically till the phones paid off it isn't your property.
Does anyone have any tips on how to bypass carrier lock that seems to be set up on the software side of my phone. For context:
I have had my phone over 12 months and it is paid off in full. I have requested and unlock from Boost mobile and they keep telling me they unlocked it on their end however the phone is still showing it is networked locked. I've not had any issues with them unlocking an eligible device in the past and in my experiences its usually done within 48 hours. I have been back and forth with them and they keep opening a new case and then it ends up closed stating the device is already unlocked.
I have even tried factory resetting the device after the time period. At this point I'm a bit annoyed as I have been trying to activate my new s23 ultra but my s22 ultra is still carrier locked to boost which makes re-sale harder then having an unlocked device.
I've considered unlocking the bootloader and re-flashing firmware via odin but I'm honestly not to sure if that would do anything. I have also formally filed a complaint with the FCC however that could take forever and I just want to be able to have this s22 ultra unlocked so i can activate my new phone on the line.
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Also it is a SM-S908U
So even when I put in another sim it doesn't prompt for an unlock code it just indicates that it's locked to the carrier.
I have tried over and over with boost and every case they open they close within 48 hours saying it's already unlocked. I honestly don't think they are being shady I just genuinely think it's incompetence and they don't know how to unlock this device. As I've never had issues with them unlocking my devices upon request in the past.
You don't need to unlock the bootloader to flash official firmware. Instead of "re-flashing" the firmware you have, I recommend flashing the official U1 variant of the firmware you're on which is the firmware that is installed on unlocked Samsung phones sold from Samsung directly. Have done this myself in past and confirmed it works, you'll have access to all unlocked content.
Flashing firmware from U to U1 will require a complete data wipe. When you turn on your phone for the first time after flashing, ensure you remove your sim card and go through the initial set up process without restoring any data from backup using Google or Samsung. After that's done, you can shut phone off and reinsert sim card. This will prevent carrier provisioned firmware from being installed on your device which includes all the carriers bloatware. You'll be 100% unlocked running on unlocked firmware without having to unlock bootloader or root your device. Unlocking bootloader is only required when you flash unofficial ROMs. There's plenty of guides which I'm sure you can figure out how to properly flash official firmware which will confirm what I'm telling you.
After that's done, follow this GUIDE for instructions on how to unlock all US/CA LTE and NR5G bands (Includes instructions on removing FRP which is a requirement for some devices).
Thank you!
This is what I was looking for. I had already downloaded the u1 firmware last night but just didn't want to waste my time as it will wipe data again.
I'll try this out now thanks! Also does csc or home csc need to be flashed with it?
bingblop said:
You don't need to unlock the bootloader to flash official firmware. Instead of "re-flashing" the firmware you have, I recommend flashing the official U1 variant of the firmware you're on which is the firmware that is installed on unlocked Samsung phones sold from Samsung directly. Have done this myself in past and confirmed it works, you'll have access to all unlocked content.
Flashing firmware from U to U1 will require a complete data wipe. When you turn on your phone for the first time after flashing, ensure you remove your sim card and go through the initial set up process without restoring any data from backup using Google or Samsung. After that's done, you can shut phone off and reinsert sim card. This will prevent carrier provisioned firmware from being installed on your device which includes all the carriers bloatware. You'll be 100% unlocked running on unlocked firmware without having to unlock bootloader or root your device. Unlocking bootloader is only required when you flash unofficial ROMs. There's plenty of guides which I'm sure you can figure out how to properly flash official firmware which will confirm what I'm telling you.
After that's done, follow this GUIDE for instructions on how to unlock all US/CA LTE and NR5G bands (Includes instructions on removing FRP which is a requirement for some devices).
Click to expand...
Click to collapse
So I flashed the u1 firmware and although the "network lock status" disappeared from the settings menu it still appears the device is carrier locked to boost.
I imagine they just didn't correctly unlock on their end.
This is very frustrating hopefully the FCC complaint prompts them to take care of it.
With the u1 firmware if they were to send on their servers for the device to be unlocked do you know if that would potentially create any issues? Do you think I should flash back to the U firmware just to play it safe?
Ya no way they unlocked it like you said. I'm not sure how that would effect it. You shouldn't have to switch back. U1 firmware doesn't carrier unlock you, but it will tell you if you are carrier locked though without a shadow of doubt. Once they properly unlock you should be fine with U1 firmware. Decision to jump back to be safe is a lot of work lol. Your decision.
I personally, would try calling again and try to get a different rep who knows what to do. A lot of these people don't know what they're doing. Keep in mind, once they do unlock you, it could take a little bit to take effect (Could be instant, could take some time can't give you estimate, it was instant for me once I rebooted, but I have T-Mobile) and would only appear as unlocked after a reboot. Have you tried using a different carriers sim card to make sure it doesn't work?
Sorry, this must be super frustrating to go through. Sounds like you're at the point that nobody here could help further though. Just offering up some tips you probably already know. Good luck!
To add to that ask to speak to a higher up (account manager or otherwise) and let them know you've filed a complaint with the FCC for violating not only the law but their own terms and conditions. This should light a fire under their ass.
bingblop said:
Ya no way they unlocked it like you said. I'm not sure how that would effect it. You shouldn't have to switch back. U1 firmware doesn't carrier unlock you, but it will tell you if you are carrier locked though without a shadow of doubt. Once they properly unlock you should be fine with U1 firmware. Decision to jump back to be safe is a lot of work lol. Your decision.
I personally, would try calling again and try to get a different rep who knows what to do. A lot of these people don't know what they're doing. Keep in mind, once they do unlock you, it could take a little bit to take effect (Could be instant, could take some time can't give you estimate, it was instant for me once I rebooted, but I have T-Mobile) and would only appear as unlocked after a reboot. Have you tried using a different carriers sim card to make sure it doesn't work?
Sorry, this must be super frustrating to go through. Sounds like you're at the point that nobody here could help further though. Just offering up some tips you probably already know. Good luck!
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Click to collapse
Yeah I have tried other carriers sims and e-sims its for sure still locked. I have been speaking with a different rep every 48 hours because i keep having to call them back. They all seem pretty clueless they just tell me they are escalating it to the managers and then when i check back after the 48 hours(because its still not unlocked) they close the case that they opened stating that it was already unlocked.
I've had a rep tell me it was something on my end maybe - that advised me i need to factory reset it - which i did for the sake of being able to tell them i did. that obviously was nothing more than a waste of time. I've had another one tell me i need to contact samsung. Which i did and samsung basically laughed at me stating that only the carrier can unlock it and that they couldnt assist me(which i also knew before reaching out to them) all for the sake of going through this whole process so that the next rep in 48 hours can try to tell me the same thing.
I will probably just dirty flash back to the U firmware - i worry that the phone may not correctly take the unlock if I'm on u1.
On u1 I get prompted for an unlock code when i put in another Sim:
On the U firmware it doesnt prompt for a code when using another sim it just give me a message to contact carrier.
Also in more connection settings on the U firmware it shows the network lock status under more connection settings whereas on the U1 firmware it doesnt.
Contacted them again this morning via chat and this is what im dealing with(I have added "Me:" to the lines that i typed to them, to help distinguish myself from the boost rep):
"
We have checked your device unlock request and upon checking here, the case for unlocking was already resolved.
ME: no it has not
they keep closing the case and have not unlocked the device
Can you please go to Settings > General > About > Look for Carrier Lock.
1) If it says No SIM restrictions, then your phone is unlocked. If it says SIM locked or anything else, it is locked.
ME: there is no general option on samsung
Please go to About phone.
ME: there is network lock status in connections > more connection settings and its still locked
I'd like to try a power cycle on your phone to make it reacquire the network after the reboot. Press and hold the power button, which is typically along the side or top of the device until the device powers off completely
ME: no i have done that many times
ME: u guys have not unlocked it
ME: i can provide screen shots proving it is still locked
Uploaded image
Please give me 2-4 minutes to check my resources for the best possible resolution for your concern. I will get back with you and get this resolved before we end this chat session.
Your device appears to be eligible for unlocking. The process can take up to two business days to complete. Unlocking a device does not automatically make it operable with another carrier's network. Even when a device is unlocked it needs to be compatible with the other carrier's network. To ensure that your device receives the unlock notification follow these instructions: You will receive a text message once your phone is unlocked. When you receive this text message, make sure your Boost SIM card is still in the device, and perform the Update Data Profile (on Android phones.) This is typically done by accessing Settings, then tap System Updates, and then tap Update Data Profile. For inactive devices, this function should be performed within 14 days of the text notification. All Android devices must have the Boost SIM inserted to receive the Boost unlock notification.
Uploaded image
ME:i have went through that process EVERY TIME my boost sim card has remained in the phone the entire time
ME: phone powered on
ME: connected to the network
Me: waited 48 hours
Me: waited another 48 hours
ME:waitied another 48 hours
The reason why it takes longer is because our specialist needs to escalate this to a higher up for full validation."
I'm just very annoyed. Thanks for trying to help out though I guess I'll just have to wait for the FCC complaint to prompt boost to get someone who knows what they are doing to take care of it.
dj24 said:
To add to that ask to speak to a higher up (account manager or otherwise) and let them know you've filed a complaint with the FCC for violating not only the law but their own terms and conditions. This should light a fire under their ass.
Click to expand...
Click to collapse
Have done that. Per the FCC they have been served and have 30 days to reach back out to me. It's just so frustrating. I'd like to be able to activate my s23 ultra and dont want to keep waiting lol. Even when I spoke with a supervisor who sent the case to their manager i checked back after the 48 hours and they just closed it again stating the device was already unlocked. Which it absolutely has not been.
Their incompetence is mind boggling. I really hope going the FCC route will bring the resolution you richly deserve.
tytyty11 said:
Have done that. Per the FCC they have been served and have 30 days to reach back out to me. It's just so frustrating. I'd like to be able to activate my s23 ultra and dont want to keep waiting lol. Even when I spoke with a supervisor who sent the case to their manager i checked back after the 48 hours and they just closed it again stating the device was already unlocked. Which it absolutely has not been.
Click to expand...
Click to collapse
Can you not take it to their physical store and have them look at it?
TheMystic said:
Can you not take it to their physical store and have them look at it?
Click to expand...
Click to collapse
I could, however, most boost mobiles stores are more like authorized vendors who just operate under their name. I'm doubtful that the experience will be much better. If I get no results from the FCC complaint I'd consider trying that but im doubtful they will be any more competent.
tytyty11 said:
I could, however, most boost mobiles stores are more like authorized vendors who just operate under their name. I'm doubtful that the experience will be much better. If I get no results from the FCC complaint I'd consider trying that but im doubtful they will be any more competent.
Click to expand...
Click to collapse
You have already wasted a lot of time on something that shouldn't exist to begin with. This includes the long posts here on XDA. .
Since they haven't been of any help as their system incorrectly reports it having been unlocked, and each time they ask you to wait 48 hours, you're better off visiting one of their 'main' stores or the head office directly and sort this out.
May be carry a written complaint too and get them to acknowledge receiving it.
Not sure if you've seen this yet but this is somebody with the same problem you're having with Boost Mobile and actually received a solution about 45 days later. https://androidforums.com/threads/p...mobile-claims-it-is-already-unlocked.1345103/