nexus 5 stop working! no sign of life! nothing! don't let it die! - Nexus 5 Q&A, Help & Troubleshooting

Hello all,
So I have been using my phone since it was released back in 2013 with no problems except battery very lately. I'm rooted on the stock 5.1.1 with no modification whatsoever, no xposed too. As I mentioned my battery was not lasting long at all. I was watching a video on vimeo on chrome with like 6 percent battery and all of a sudden the phone shut off!
I plugged it in assuming the battery died but there was also no sign of charging on the phone too! It just looks like dead dead phone. I left it on charge for a while, still nothing, try to connect to pc to see if it is recognizable, still nothing... Screen doesn't power on, no notification light, power button and volume button combinations to boot it to the recovery doesn't work as well. Whatever I tried, I didn't get any respond back from the phone.
Has anyone experience such thing before? Or what else I should try to make it work again?
I don't wanna say good bye to my awesome nexus 5 like that. Any help is appreciated

Related

[Q] booting issues

Hi all,
My Nexus S has been acting strange these past few days. It started when I let my battery completely drain the other day. After rebooting it, the power button wasn't acting properly (sometimes it would go to phone options and other times it wasn't responsive at all), but since I have cm7 I just used my volume rockers as my power button. Additionally, some of my preferences and settings were wiped on my ADW launcher, which isn't a big deal. Last night, I let the battery drain again, and I haven't been able to fully boot since. First of all, it wont even boot unless I'm plugged in. When it does boot, it's caught in an infinite loop during the cynanogen 7 loading screen (the skateboarder and the rotating arrow). I tried to boot in safe mode with volume up + power button, and it gets to the safe boot screen but I can't use my volume rockers to move the cursor up or down. Needless to say, I'm pretty stuck here. If you guys have any suggestions or ideas, I would greatly appreciate it. Thanks a bunch!
It sounds weird. It could be an hardware problem. Maybe battery-related
Do you have another battery to put into your phone to try it out? Maybe since it completely drained it was corrupted, i think i heard in the past to never completely drain Li-Ion batteries to avoid problems...
Meanwhile you can try putting it on charge for some hours and then see if it awakes
unfortunately i don't have another battery, and i've left the phone to charge all day but i'm still getting the same result.
I'd try pulling the battery out for like 30 seconds then put it back.
Sent from my Google Nexus S using XDA App

(solved-post #7) Bricked phone+black screen

I have been running the new cm9 ics ROM for about 2 days now, and had just got all my data and apps sorted and fully working. I sat down, watched some TV, and after 30 mins i checked my phone. Black screen ( i assume its locked) i tap the power button, nothing, again nothing. I now think i must have turned my phone off. I now hold the power button, nothing, again, nothing. I grab my charger, put my phone on charge and notice no orange or green light. I have repeatedly tried to revive my phone but nothing works. I don't know if its the software, battery, charger, Im so confused. Please if anyone has had the same problem, or has any suggestions, i would appreciate it very much. Thanks.
some extra details: i charged my phone over night the day before, so it shouldn't have died ( i know you shouldnt charge overnight, but i do :/)
i wasn't trying to flash anything or messing around with files, it was in my pocket.
i didn't drop it
Gaff3rs said:
I have been running the new cm9 ics ROM for about 2 days now, and had just got all my data and apps sorted and fully working. I sat down, watched some TV, and after 30 mins i checked my phone. Black screen ( i assume its locked) i tap the power button, nothing, again nothing. I now think i must have turned my phone off. I now hold the power button, nothing, again, nothing. I grab my charger, put my phone on charge and notice no orange or green light. I have repeatedly tried to revive my phone but nothing works. I don't know if its the software, battery, charger, Im so confused. Please if anyone has had the same problem, or has any suggestions, i would appreciate it very much. Thanks.
some extra details: i charged my phone over night the day before, so it shouldn't have died ( i know you shouldnt charge overnight, but i do :/)
i wasn't trying to flash anything or messing around with files, it was in my pocket.
i didn't drop it
Click to expand...
Click to collapse
Don't panic. Stay calm. The most of our ics roms suffer from reboots or freezes at this stage of development. Your phone simply froze, this can happen with screen on or turned off. If the three button combo (power and volume + -) does not work, You need to wait until the battery drains out.
if you pull the battery there is a chance to freeze your emmc chip and really brick your phone. If you connect the phone to PC before pulling the Batt there's a little lower risk. But I still don't recommend to do so. After your phone is running again, you should overvolt by 25 to hopefully prevent your phone from freezing again.
Ps.
Really, please stay calm, this happened to me about 20 times on ics roms and I'm not the only one.
Sent by my fingers to your head.
thanks, i will just wait then, is it normal that adb won't recognise the device? and also two things, how long roughly will it take to drain completely? and when it is completely drained, what do i do? charge as normal?
thanks a lot
Gaff3rs said:
thanks, i will just wait then, is it normal that adb won't recognise the device? and also two things, how long roughly will it take to drain completely? and when it is completely drained, what do i do? charge as normal?
thanks a lot
Click to expand...
Click to collapse
1. Yes, if it's frozen adb does not recognize the device
2. Depends on how much loaded your battery was. Could be between 1-12 hours
For me very often it didn't need that long, phone restarted by itself after some time.. (30 mins?) But sometimes I also had to wait long..
3.yes, charge normal
Edit: since your screen is off it could take even more than 12 hours
post your results
Sent by my fingers to your head.
Nothing yet i think i will have to wait to tomorrow
EDIT: 11:00 am GMT still nothing, it's been almost 24 hours; should I just keep waiting?
And is there any way to tell wether it's frozen, or the Emmc chip is broken? Thanks
Hey, I've been looking around the forums, and it seems to me that my phone's emmc chip is fine. I admit I did, in a panic, pull out the battery and re-insert it, but on other forums people with a 'fried' emmc chip can at least boot their phone, mine is just completely un-responsive, with a black screen and nothing, when you put it on charge. Am I right or could you shed some light on the problem?
Thanks
Gaff3rs said:
Hey, I've been looking around the forums, and it seems to me that my phone's emmc chip is fine. I admit I did, in a panic, pull out the battery and re-insert it, but on other forums people with a 'fried' emmc chip can at least boot their phone, mine is just completely un-responsive, with a black screen and nothing, when you put it on charge. Am I right or could you shed some light on the problem?
Thanks
Click to expand...
Click to collapse
Seems to me exactly like the freeze I and a bunch of others are suffering from. If you think you can take the risk, you could try pulling the battery.
1. Connect to PC first.
2. Pull battery.
3. Pull USB cable
4. Insert battery after few minutes
5. Try to reboot recovery with adb
As I said there is a chance of freezing your emmc. You might succeed, but you might totally brick your phone too. I'm not responsible, I told you the risk..
Sent by my fingers to your head.
I had a spare battery lying around, did what you said above, instead putting the other battery in and not going on adb, but nothing happened. I think I am going to have to try what you said above ^^^
Oh and once I have put the battery back in do I turn the phone on? It might sound stupid but I don't want to get it wrong :/
Alright a few details:
My phone connected to the computer with a battery in (I don't have a clue how full it is) is not recognised as a 'device with removable storage'
It won't charge (or the orange light won't come on)
Yes, to see if it's booting, I would suggest to turn it on
As I said, try to reboot via adb.
And I would recommend to reboot into recovery and flash another ROM or backup, you don't want to freeze your phone again today, do you?
Sent by my fingers to your head.
I've taken my bay out and am just waiting a few minutes :/
Alright it seemsbe booting, could be a boot loop though
Edit : it's working I'm on the home screen of cm9
You don't know how much I love you right now thanks so much for all the help (I didn't even need adb, it just booted normally 0.o)
Keep your fingers crossed
Edit: glad you already solved it.
You're welcome mate
Sent by my fingers to your head.
As I said, overvolt by 25 to hopefully prevent the phone from freezing again.
Or simply do flash a stable ROM. I would prefer this as I don't like to freeze my phone and brutally pull the batt
Sent by my fingers to your head.
I'm trawling through pages and pages of ROMs I think I will stick to stable ones now
If you want sense, try endymion, by far the best.
No sense - reaper, fastest ever.
Just my personal opinion.
Sent by my fingers to your head.
I may have not the thread in its entirety..
But did you try VolumeUp + VolumeDown + Power button combination.
Which can often reboot a hung/stuck phone?

[Solved] New tf300 will not turn on.

UPDATE: After letting it charged for 2.5 hours now it's able to turn on. Contacted asus they say i need to charge it at least 8 hours for the first time use to "condition the battery" even if it's fully charged (which it is right now, is that charging time too fast or normal?) . So i'll wait 6 more hours before using it. Thanks guys for helping me. If no one said anything i would've been worried and nervous lol
Just got mine faster than expected.
After unbox i tried 3 times to power it on, but it did not
Then i plugged it to charge, it showed on the screen the battery icon charging and then turn off the screen, now looks like it's charging, the light on the power button show red/orange
BUT THE THING IS: right now it's charging and when i try to power it on it won't turn on, and the light flashes/blinks while i'm holding the power button. Isn't that weird? It's plugged it should have power to turn on
Did i get a decfective product? Please help. Thanks
Had the same. Need to charge a couple hours before you can turn it on.
Just needs to charge. Mine works fine, but won't turn on at all if the battery is dead, will only give me the battery icon until it charges a bit.
Thank you guys. I was so excited and just wanted to turn it on to see what android ics looks like but i gotta wait.
EDIT: when can i turn it on? Do i have to leave it on charge for 8 hours like the manual says. I guess while waiting i can play some games on my brother's ipad
nooktablet said:
Thank you guys. I was so excited and just wanted to turn it on to see what android ics looks like but i gotta wait.
EDIT: when can i turn it on? Do i have to leave it on charge for 8 hours like the manual says. I guess while waiting i can play some games on my brother's ipad
Click to expand...
Click to collapse
Ok, but in the case that its not a new device, and no need for battery conditioning... will this still solve the problem? All symptoms fit... Orange blinking light, battery logo only, no hard reset response... ?

Did my S3 brick itself?

Looking for any help or guidance here. I searched the forums and have found limited info fitting my situation.
My S3 is rooted running Jelly Beans Build 15, today I was sitting here playing a game the phone was in use for a while so it was warm to the touch as it can normally become... mid game there was a slight flicker of the screen and it DIED.
Since then I can not get any power back. I pulled the battery, and tried to power up I get a vibe then nothing happens. I've tried to reboot into DL or recovery all it will do is vibe then nothing happens.
I plugged it into the charger and it will vibe, the LED doesn't come on, and the battery icon on the screen will flash on and off the screen, each time it appears there is a short vibe.. with all that the phone won't boot.
I've had it about a year. SO did it just sh!t the bed on it's own??
JFrawls said:
Looking for any help or guidance here. I searched the forums and have found limited info fitting my situation.
My S3 is rooted running Jelly Beans Build 15, today I was sitting here playing a game the phone was in use for a while so it was warm to the touch as it can normally become... mid game there was a slight flicker of the screen and it DIED.
Since then I can not get any power back. I pulled the battery, and tried to power up I get a vibe then nothing happens. I've tried to reboot into DL or recovery all it will do is vibe then nothing happens.
I plugged it into the charger and it will vibe, the LED doesn't come on, and the battery icon on the screen will flash on and off the screen, each time it appears there is a short vibe.. with all that the phone won't boot.
I've had it about a year. SO did it just sh!t the bed on it's own??
Click to expand...
Click to collapse
My first S3 did almost the same thing one day. My wife and I both got them on launch day and mine always seemed to run out of battery a bit faster than hers. One day, it got really warm in my pocket and the battery started draining out of control, it dropped 10% in a few minutes and just kept going until it was dead. Plugging it into USB to charge, it vibrated, I got the big battery icon on the screen, then reboot, vibe, icon, over and over again. I had to exchange it with Verizon.
JFrawls said:
Looking for any help or guidance here. I searched the forums and have found limited info fitting my situation.
My S3 is rooted running Jelly Beans Build 15, today I was sitting here playing a game the phone was in use for a while so it was warm to the touch as it can normally become... mid game there was a slight flicker of the screen and it DIED.
Since then I can not get any power back. I pulled the battery, and tried to power up I get a vibe then nothing happens. I've tried to reboot into DL or recovery all it will do is vibe then nothing happens.
I plugged it into the charger and it will vibe, the LED doesn't come on, and the battery icon on the screen will flash on and off the screen, each time it appears there is a short vibe.. with all that the phone won't boot.
I've had it about a year. SO did it just sh!t the bed on it's own??
Click to expand...
Click to collapse
Any chance you could get your hands on a different battery to try? I was in class once playing some dumb mini putt game some guys played next to me, and my phone just completely shut off. I couldn't get it to turn back on and at the time it turned off I had ~half battery. I got back to my room and put a different battery in it and it worked fine. I charged the battery that wouldn't work and it now works fine again. Not really sure what the problem is though...
But yeah. Find another battery to use to get it to boot back up
So the phone is alive and working. It seems there may have been an issue with the battery level and a bad reading. When the phone died it read 20%, I hooked it up to a usb power cable on my pc and work and it didn't work.
When I got home I plugged it into the OEM charger and it was showing the battery was essentially dead and charged the phone back up...
That's all that happened... strange but true
JFrawls said:
So the phone is alive and working. It seems there may have been an issue with the battery level and a bad reading. When the phone died it read 20%, I hooked it up to a usb power cable on my pc and work and it didn't work.
When I got home I plugged it into the OEM charger and it was showing the battery was essentially dead and charged the phone back up...
That's all that happened... strange but true
Click to expand...
Click to collapse
Then it didn;t brick itself..... it had help.
I think you have the same problem I did. When my phone completely dies and I plug it to the charger the battery charging icon goes on and off or if I get lucky stays on and charges it. But I put the same battery o. Another phone it charged instantly. I got a replacement from verizon.
Sent from my SCH-I535 using xda premium

S7 Black Screen + Blue LED

Hi All,
I wonder if you may be able to help. This morning we discovered one of our S7 phones was a black screen with solid blue light. It seemed completely unresponsive to touch, wouldn't wake. etc. The home, volume and power buttons seemed to do nothing. I plugged the phone into the computer, it didn't pick up a USB device.
Phone is stock from EE in the UK. No custom anything. Model: SM-930F 32GB.
EE and Samsung couldn't suggest anything to help.
We tried Power + Volume Down - This results in one of the following;
A (A battery with the current fill %) this happens when plugged in
B (Samsung Galaxy S7 powered by android) loading screen which then cycles or returns to a black screen with solid blue LED
We also tried Power + Volume Down + Home button. This does load the Warning screen about using a custom OS.
We have next day replacement warranty on the phone, i don't need to fix this phone. We only want to try and recovered some data and photos
Any help appreciated.
Kind Regards.
Shannaramoon said:
Hi All,
I wonder if you may be able to help. This morning we discovered one of our S7 phones was a black screen with solid blue light. It seemed completely unresponsive to touch, wouldn't wake. etc. The home, volume and power buttons seemed to do nothing. I plugged the phone into the computer, it didn't pick up a USB device.
Phone is stock from EE in the UK. No custom anything. Model: SM-930F 32GB.
EE and Samsung couldn't suggest anything to help.
We tried Power + Volume Down - This results in one of the following;
A (A battery with the current fill %) this happens when plugged in
B (Samsung Galaxy S7 powered by android) loading screen which then cycles or returns to a black screen with solid blue LED
We also tried Power + Volume Down + Home button. This does load the Warning screen about using a custom OS.
We have next day replacement warranty on the phone, i don't need to fix this phone. We only want to try and recovered some data and photos
Any help appreciated.
Kind Regards.
Click to expand...
Click to collapse
Hi, try turning off the App Power saving mode!! i had these problems also and it was caused by a app that cant handle the always on setting so when you use that app and then turn the phone in standby it will cause the freeze/black screen
Were you ever able to fix this problem? I just had it happen to me and I'm in the same situation.
This just happened to me. After an hour spent with tier II tech support, no progress.
You need to let the phone die completely. Once it's dead (and the blue light) is no longer dead, plug the phone into an OEM walk charger. In my situation,my s7 edge would vibrate to recognize the charge, than reset - before it could even build up a charge (so I thought). I left it alone for an hour or so, and amazingly, it booted up like normal.
Good luck!
I have this problem. How long will it take the battery to drain from fully charged with just the blue light on.
This just happened to me as well. I hope draining the battery works. This occurred when my battery drained and the phone turned off. When I tried to turn it back on after letting it charge for a few minutes it looked like it started to boot, then went to a black screen with a solid blue light. No button combination has any effect.
EDIT: Waiting until the battery died and then attempting to charge the phone has had no effect. No combination of keys has an any effect, either.
EDIT #2: I've taken my phone into the Verizon store. They tell me it's an issue with software and the phone is dead. They said this is "rare". Considering what I see here, I can't say how rare I find it. I have insurance, so they're replacing it, but now they're not keeping up their end of the deal on when the replacement phone will be delivered.
Flash it!
I had the exact same symptoms. What did the trick for me was draining out the battery and then fully charging it, WITHOUT TURNING ON the phone. If you do turn it on, you need to drain it out again. When the phone was fully charged I booted up the download mode and flashed the stock firmware with Odin. That was it, my Galaxy S7 was fully functioning again.
Hope this helps someone out there.
Just experienced kinda the same problem.
S7 died overnight on the charger. I was lucky to wake up on my own.
Just blue led.
I let it drain out over the day so it turned off (vol- + power no working).
Charged it a bit and try to go to recovery: loaded recovery but completely frozen.
I let it drain again and recharged it after it turned off.
Then I went to DL mode and reflashed latest carrier stock rom. AP. CP. BL. CSC. All.
Flashed fine! After rebooting it said "erasing...", rebooted and is back to the blue led only.
Strongly suggesting a hw issue at this point.
I'll let it drain again, fully recharge it, flash a non branded stock rom. If that wont work i'll probably need to bring it to my carrier on monday. Too bad its friday...
//Phone is r.i.p. even after a re flash of stock fw with full battery it only boots to blue led.
//Phone even deader. No more response in any way.
(some time later)
//Just received the repair report. The mainboard and some minor components were replaced under warranty even though my phone was rooted. Good thing for me it never turned on again.

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