Database Info

Outlook Mobile will not load, no access to messages

I have an O2 XDA Exec running one of the old Crossbow ROMs (one of those where it's "Outlook Mobile" instead of "Messaging", I forget exactly which ROM it is I went for at the time). One thing I quite enjoy is that even after switching devices and upgrading the ROM is still having every SMS I've sent or received since summer 2006. This might all end here, sadly, as Outlook Mobile won't load and neither of the SMS backup programs I've tried have worked.
Here are the symptoms:
When I try and load Outlook Mobile (regardless of whether it's from the Start menu, HTC home screen, the messaging part of the today screen or the text option in Contacts) it simply does nothing.
I have tried two SMS backup programs. The EasyHelper "Contact + SMS Backup" which I normally use flashes up an error saying "Read SMS failed. Please restart device and try again. If the problem still exists, please contact your vendor.(401)" The other one (which I forget the name of now) failed to show a list of folders to backup from and if I ignore that option and try to back up anyway it sits for a while trying and then gives up (it says it's finished but it lies, the resulting file is way too small).
Don't know if this is related but the problem started around the same time. After having my device switched on for a minute or so a message will appear saying "Voice Command has encountered a problem. Restart Voice Command and try again." I don't use Voice Command so this isn't the problem but this error started showing around the same time this started.
When someone sends me an SMS nothing happens.
Don't know if this is normal or not, I get an access denied error when I try and do *anything* with cemail.vol (copy, rename, whatever)
Everything else seems to work fine (except ActiveSync but I can't remember the last time I had that working anyway, I don't use it).
I have tried:
Many soft resets.
Killing poutlook.exe and removing from the Today screen anything that might interact with the messaging.
Launching Outlook Mobile in different ways.
Two SMS backup programs.
Sending myself an SMS from a different phone.
Nothing works and I can't access my messages. Obviously as someone who's been keeping messages for about two years now (crossed the 10,000 mark I think) I'm slightly annoyed about this. I'm planning to reflash my phone to a newer WM6 ROM as soon as I'm not using it as my sole method for Internet access so my only concern here is saving my mass of text messages (either in a format I can read on my PC or a format I can restore from after reflashing my Universal).
If only I'd known before tonight that there was a free program to backup SMS on a schedule...
Any ideas at all? I'm comfortable doing registry hacks or typing commands or whatever needs doing. My messages are on this device somewhere and I want them. There's important nostalgia in there. Help greatly appreciated as ever.

Huh. It works now. No idea why, just got a text message today having not tried it for a couple of days and it seems okay. Frantically taking backups now.

Something on my SD card was messing it up, not sure what but removing the SD card allowed me to back up my messages. I removed the SD card, allowed it to create a "Storage Card" folder when it fails to save something to the SD card (it does this) and then reinserted the SD card and had the backup software back up to "/Storage Card2".
Weird. But I've solved the problem (in my case) and made a note of it on the offchance it might help someone coming in from Google someday.
ROM flashing time!

Thank youu!
Thank you very much... I had the same problem, but noticed it only yesterday!
Apparently I have been receiving sms messages since 3 or 4 days, but it shows nothing on my today screen. Yesterday I tried to open outlook because a friend told me he sent me a message, but... nothing!!!
When I removed the SD card it worked
But no messages since 3 or 4 days! and thus can't know who sent me messages
Anyway, thank you for your thread... and yes, I came from Google

sorry to bump an old thread, but this exact problem happened to me out of nowhere today. google searched it and this thread came up. i noticed i hadn't received even spam in my email to day and that error popped up about voice command. removed my sd card and it all went away.... very strange.
i have not installed any new programs either...

process com.android.acore FC and how i fixed it

I woke up this morning to a locked up tablet, when i restarted i was getting FC every couple seconds & when i switched apps
This is how i fixed it, I do not advise other people do the same thing because deleting database files like this is probably a really bad idea, and I had a clockwork mod backup in case something went wrong. so, DO NOT DO THIS that said, here's how I fixed it.
The logs indicated it was dieing in the contacts app when it went to open the database
"create table android_metadata failed"
I found the crashed DB in /data/data/com.android.providers.contacts/databases/
You can tell it's crashed if there is a .db-journal file, this means it wasn't closed properly, be VERY VERY VERY careful that you have the correct item (refresh the list a couple time and make sure the .db-journal file is still there, you could have gotten lucky and loaded the directory while it was writing the DB)
Now, rename or move the ENTIRE database folder (so we still have it, but the phone thinks it's gone)
cross your fingers and PRAY, there is a remote chance you just hosed your phone, but it SHOULD recreate the database automatically with default settings and 'fix' your crashes, but of course everything in that DB is now gone!
Not sure which databases this will work on, and which ones will just brick your phone, so be careful, i was lucky and it was just the contacts DB that was crashed, but since everything included the call logs in the contact DB apparently- I couldn't even get into the system settings to do a factory reset.
and as always, BACK IT UP BEFORE YOU F*CK IT UP! :-D
FYI: the sqlLite DBs in android are flaky as hell, i wrote an app that did background updates once a min and it would crash like this ALL the time (even in the emulator), I think it has something to do w/ wakelocks expiring before the SQL cache is written to the disk but i don't understand why that would happen in the emulator.

KinkyMunkey said:
I woke up this morning to a locked up tablet, when i restarted i was getting FC every couple seconds & when i switched apps
This is how i fixed it, I do not advise other people do the same thing because deleting database files like this is probably a really bad idea, and I had a clockwork mod backup in case something went wrong. so, DO NOT DO THIS that said, here's how I fixed it.
The logs indicated it was dieing in the contacts app when it went to open the database
"create table android_metadata failed"
I found the crashed DB in /data/data/com.android.providers.contacts/databases/
You can tell it's crashed if there is a .db-journal file, this means it wasn't closed properly, be VERY VERY VERY careful that you have the correct item (refresh the list a couple time and make sure the .db-journal file is still there, you could have gotten lucky and loaded the directory while it was writing the DB)
Now, rename or move the ENTIRE database folder (so we still have it, but the phone thinks it's gone)
cross your fingers and PRAY, there is a remote chance you just hosed your phone, but it SHOULD recreate the database automatically with default settings and 'fix' your crashes, but of course everything in that DB is now gone!
Not sure which databases this will work on, and which ones will just brick your phone, so be careful, i was lucky and it was just the contacts DB that was crashed, but since everything included the call logs in the contact DB apparently- I couldn't even get into the system settings to do a factory reset.
and as always, BACK IT UP BEFORE YOU F*CK IT UP! :-D
FYI: the sqlLite DBs in android are flaky as hell, i wrote an app that did background updates once a min and it would crash like this ALL the time (even in the emulator), I think it has something to do w/ wakelocks expiring before the SQL cache is written to the disk but i don't understand why that would happen in the emulator.
Click to expand...
Click to collapse
i am having this force close problem...when i navigate to that directory using es file explorer: "/date - folder is empty"
on /sdcard/data/ - there is beautifulwidgets folder and com.keramldas.TitaniumBackup folder...
I dont see any "com.android.providers.contacts folder...
so can anyone help please? - thanks as always -
oh btw using CM and vegan - if that helps

I thought that Titanium backup could be used to do that, delete the Contacts data?
Jim

Great to see there may be a solution. Something to try before restoring to the reliably not quite current backup.

There is some info under the FAQ thread in the development forum.
http://forum.xda-developers.com/showthread.php?t=874258

DireMerlin said:
i am having this force close problem...when i navigate to that directory using es file explorer: "/date - folder is empty"
on /sdcard/data/ - there is beautifulwidgets folder and com.keramldas.TitaniumBackup folder...
I dont see any "com.android.providers.contacts folder...
so can anyone help please? - thanks as always -
oh btw using CM and vegan - if that helps
Click to expand...
Click to collapse
You won't see those files or folders with es file explorer. You must use Root Explorer to locate and delete them.

jimcpl said:
I thought that Titanium backup could be used to do that, delete the Contacts data?
Jim
Click to expand...
Click to collapse
Thanks man that solved the problem for me now I am back to using my tablet.

I just used titanium backup and contacts > wipe data...This fixed issue for me...I don't really care about having any contacts on my tablet anyway. (I am not suggesting you try this, just posting what I did).

kevinshae said:
I just used titanium backup and contacts > wipe data...This fixed issue for me...I don't really care about having any contacts on my tablet anyway. (I am not suggesting you try this, just posting what I did).
Click to expand...
Click to collapse
Thanks!!! That worked for me too. I was getting really frustrated.

Having a contact with no name to use for sync reference will cause this. When you restore your contacts, look for one with data but blank name.

Rumbleweed said:
Having a contact with no name to use for sync reference will cause this. When you restore your contacts, look for one with data but blank name.
Click to expand...
Click to collapse
Totally. For some reason I would get this fc when I would sync my contacts. It stopped a few months ago after I realized I had 2 mystery contacts with no names or data and deleted them. Haven't had a problem since.

I've recently started having FC's with media files on my stock rom and was just about to wipe and reload when I took one more look at this thread. While I didn't find a corrupted contacts database, I did poke around in other directories at the /data/data/ directory level and found a corrupted database in com.android.providers.media/databases. I renamed the database folder, waited a few minutes and rebooted. Everything's working fine now.
Someday I'll install one of the better roms, but thanks to this forum I'll stay stock a little bit longer.

+1 on using Titanium Backup to wipe the contacts data. Stopped the FCs for me.
These appear to start because of the wake issue. I gotta figure out how to fix that.
I also turned off the autosync.
Man now that sleep issue is really bugging me. 4.3.0 with .2 add on.

**WARNING**
You WILL lose your contacts by doing this and you will have to restore them. I am not responsible for any errors that may occur in the process. I am not a developer or a hacker, I'm just a guy who had a problem and fixed it with a VERY long google search. Cheers.
I had the same problem. Constant (every 5 seconds) force close with a "process com.android.acore" FC. Flashing Vanilla, switching Roms, rebooting, all that did not help as it does not erase personal data (which is where the problem lies). If you don't have it, I STRONGLY suggest you keep a copy of Titanium Backup on your G-tab. If you have this force close problem, you will not be able to DL via the market, so you will have to sideload via the link I provided below. (You MUST be rooted to use Titanium Backup).
Once Titanium Backup is installed...
go to the "Backup/Restore" tab -->
scroll down to "Contacts 2.2" -->
click on it, then select "wipe data" -->
then scroll down to "Contacts Sync Adaptor 2.2.1" and do the same.
Once you have done those it should have fixed your "process com.android.acore" FC problems. Now you will need to restore your contacts via whichever method you have them backed up.
I'm a noob, so it won't let me embed links. But here it is...
mediafire dot com/?g0jurgugmr985e2

I've wiped the contacts but still get the problem. Any help?

ShiftyBob said:
**WARNING**
You WILL lose your contacts by doing this and you will have to restore them. I am not responsible for any errors that may occur in the process. I am not a developer or a hacker, I'm just a guy who had a problem and fixed it with a VERY long google search. Cheers.
I had the same problem. Constant (every 5 seconds) force close with a "process com.android.acore" FC. Flashing Vanilla, switching Roms, rebooting, all that did not help as it does not erase personal data (which is where the problem lies). If you don't have it, I STRONGLY suggest you keep a copy of Titanium Backup on your G-tab. If you have this force close problem, you will not be able to DL via the market, so you will have to sideload via the link I provided below. (You MUST be rooted to use Titanium Backup).
Once Titanium Backup is installed...
go to the "Backup/Restore" tab -->
scroll down to "Contacts 2.2" -->
click on it, then select "wipe data" -->
then scroll down to "Contacts Sync Adaptor 2.2.1" and do the same.
Once you have done those it should have fixed your "process com.android.acore" FC problems. Now you will need to restore your contacts via whichever method you have them backed up.
I'm a noob, so it won't let me embed links. But here it is...
mediafire dot com/?g0jurgugmr985e2
Click to expand...
Click to collapse
This did not work for me until I noticed a third Contacts related app in Titanium backup. Once I wiped data in "{Contacts/Calls} Contacts Storage 2.2" it the FC issue for me. I am using TnT lite4.4.0

ShiftyBob, CosmicVagabond, you guys saved me an ulcer! Clearing Contacts Storage 2.2 (well, all three) was just what it took to clear MY stupid FCs. Thanks, folks!

okay so I am worse than a noob, I am a drone. Did what I was told three or four months ago to get this thing to run with android and now cant remember what I did. I am running tntlite 4.25.
I am getting the same error but I do not have titanium backup. I assume (yeah stupid me) I could put it on the sd card if I knew where to get it. But other than that I have no idea what to do. And since I have to go into the hospital for a week starting on Tuesday I am very unhappy.
Could someone possibly give me some step by step ideas on how to overcome? I would be grateful

process com.android.acore FC issue
ShiftyBob said:
**WARNING**
You WILL lose your contacts by doing this and you will have to restore them. I am not responsible for any errors that may occur in the process. I am not a developer or a hacker, I'm just a guy who had a problem and fixed it with a VERY long google search. Cheers.
I had the same problem. Constant (every 5 seconds) force close with a "process com.android.acore" FC. Flashing Vanilla, switching Roms, rebooting, all that did not help as it does not erase personal data (which is where the problem lies). If you don't have it, I STRONGLY suggest you keep a copy of Titanium Backup on your G-tab. If you have this force close problem, you will not be able to DL via the market, so you will have to sideload via the link I provided below. (You MUST be rooted to use Titanium Backup).
Once Titanium Backup is installed...
go to the "Backup/Restore" tab -->
scroll down to "Contacts 2.2" -->
click on it, then select "wipe data" -->
then scroll down to "Contacts Sync Adaptor 2.2.1" and do the same.
Once you have done those it should have fixed your "process com.android.acore" FC problems. Now you will need to restore your contacts via whichever method you have them backed up.
I'm a noob, so it won't let me embed links. But here it is...
mediafire dot com/?g0jurgugmr985e2
Click to expand...
Click to collapse
This was exactly the same problem I had. After loading Synergy RLS1 I tried to read in contacts from the previous backup using Titanium backup. All was fine until I rebooted and I got com.android.acore FCs continuously. It took some quick fingers, but I was able to wipe data from "Contact Storage 2.3.3" and it now has gone away. Now my contacts are downloading from gmail and all seems well.
EVO 4g - Synergy ROM RLS1

did you try to wipe Dalvik catch!

[Q] One contact's message thread won't open. Stock message app

Ever since the ICS upgrade, one contact's message thread refuses to open and is stuck on "O Loading" with that little circle revolving.
I downloaded go sms pro before and I was able to access his thread through that and the message count wasn't over the maximum limit per contact. I've since gone back to the stock app as he's out of the country and it's faster than go sms pro but he recently txted me and caused the problem to occur with other contacts (though a reset of the phone solves their issue)
Does anyone have a solution and failing that, advice? I should say right now that deleting his message thread is the last resort.

and HTC sensation
Android 4.0.3
Software 3.32.401.5

You could try to backup your messages (you can find some apps for that in the market), then delete all your contacts, and afterwards restore them again~
Though no idea if it will work :/

burningwipf said:
You could try to backup your messages (you can find some apps for that in the market), then delete all your contacts, and afterwards restore them again~
Though no idea if it will work :/
Click to expand...
Click to collapse
Aye I could try it with a contact whose messages I don't mind losing and seeing if that works, thanks for the tip!

You can also use Google Voice, and have it copy all the messages to your Gmail account.
Sent from my Galaxy Nexus using Tapatalk 2

So I started backing up and restoring and I was able to open all contacts' threads. The backup never fully restores all messages though and I have to keep hitting "restore" so that it'll restore them all up to the present day. Don't know why it's doing it this way.
Just now I've checked and that one contact won't open again. What I might do is try and restore all to the present, delete loads of messages I don't want, and backup this new message history.

I know this is most likely far too late but I was having the same problems and found this thread while trying to sort it and hope it will help anyone else in future who has the same problems. I tried backing up and restoring (Using both the default and sms back-up and restore) deleting the thread and restoring, eventually I solved it by installing handscent, deleting the messages sent/received back to when the problem started in that thread and a few before, then went in settings, apps, then all, messages cleared the cache, restarted and it is sorted!!

3dd1 said:
I know this is most likely far too late but I was having the same problems and found this thread while trying to sort it and hope it will help anyone else in future who has the same problems. I tried backing up and restoring (Using both the default and sms back-up and restore) deleting the thread and restoring, eventually I solved it by installing handscent, deleting the messages sent/received back to when the problem started in that thread and a few before, then went in settings, apps, then all, messages cleared the cache, restarted and it is sorted!!
Click to expand...
Click to collapse
Yeah it never resolved itself but I love the customisation of go sms pro so much that I don't mind anymore. Pity go sms pro crashes every so often and I think it slows the phone down.

I was going to start a new thread but see that this is the same problem I have.
I have a mt4gs (Doubleshot) and the problem described in this thread has happened twice. Both times i was receiving a text message and did something else with the phone at the same moment, and it seems to have jammed up the receipt of that text. The first time, i sent a text to the person at the same moment i received one. The second time, i locked the screen at the moment one arrived. Now that thread never loads, and loading other threads or contacts takes much longer than it should. In fact, i don't think contacts would ever load if i were willing to wait forever.
The first time I backed up the texts, reset the device, and restored, and everything worked fine, but that's a really time-consuming process and it seems like a ridiculous workaround for some broken buffer or queue in Android messaging.
It seems that there must be a direct fix for this. If it's easy enough to break messaging that it has happened to me twice, it must be a fairly common problem. But a search has turned up nothing but people saying there are too many messages or to use an alternative app for messaging. That's (1) incorrect and (2) again an ugly workaround for a problem with core functionality.

Oppo backup & restore problem

I am having issues with the Oppo backup & restore.
When I try and attempt this, the device creates 2 folders, one for apps and one for data. Whenever I try and backup it gets to 99% very quickly then hangs there whilst trying to backup my messages. Messages are always behind completing when it hangs. I have left for over an hour but it never completes. Tried several times. The messages file size is also so small only around 15MB
If I back up Apps, Contacts., call logs and System data without message it completes fine but never when messages are included?? Am on A.46 was the same on A.42.
Anyone else have this issue or know how to fix?

Usual oppo

kevinireland11 said:
Usual oppo
Click to expand...
Click to collapse
This is a common issue? Seems bizarre that it can't backup my messages properly.

Question Daily WhatsApp error

I got my new S22 Ultra a month ago..i installed whatsapp..it stucks during restoring chat history…but i overcome this problem by forcing stop the app during the restoring process ( a solution i found after reading many threads.. untill nw it works but um afraid one day everything is lost. Also it takes much time to save hundreds of stickers again)..then everthing is ok for a month till 30 september 2022.
Since 30 September 2022, My WhatsApp has been messing up pretty badly. Over the last five days I randomly (and this is true - no errant reboots, no app crashes, etc.) get the error message "Something went wrong with your chat history" on WhatsApp, which has a Restore option under the dialog box. This is practically useless as the progress bar never successfully completes, but even goes back at times.
This forces me to reinstall WhatsApp, and pray that I don't have to start with a new chat database again. Because it takes multiple attempts to get back on the app. And i can't restore hundreds of stickers. This plunges me into another time lag, as the app's verification put in progressively increasing wait times every time I reinstall.Why i got this message over last 5 days every morning???How can i solve it without taking the restore option as it took me 5 hours trying to restore chat history and stickers???I hope you response quickly..
I have tried many solutions: clearing cashe..turning airplane mode on and off..reset networks settings…turn the mobile on and off…unrestrict whatsapp from battery saver…remove the backup at google drive..close whatsapp from recent apps…during trying to solve the issue, i noticed one day that the error occurs during backup is being uploaded to google drive so i choose never to backup to google depending on the local backup but i unfortunatley woke up the next moring and the error occurs once it was searching for new messages.
Please help to retrieve a permanent solution specially as i found many people suffering from this for months in many threads...

Hi, you probably need to let the program fully restore the chat database... Can you leave restoring during night, for example, when your don't use the phone? Did you give the app the proper rights to access storage, etc?

Marcelocohenarg said:
Hi, you probably need to let the program fully restore the chat database... Can you leave restoring during night, for example, when your don't use the phone? Did you give the app the proper rights to access storage, etc?
Click to expand...
Click to collapse
I tried but it always stucks at different points and if i leave it, it fails ending to an old group chat history... although when i force stop the app, the chat history is back completely.

switch to Telegram

Better yet switch to Signal.